NR500 User Manual
NR500 User Manual
NR500 User Manual
Industrial Cellular
Cellular VPN
VPN Router
Router
NR500
NR500 ProPro User
User Manual
Manual
REVISION HISTORY
5 Dec 2019 Change home page layout of UM, add GPS, 1-to-1 NAT
Guangzhou Navigateworx Technologies Co, Ltd and & logo are the
trademarks or registered trademarks in China mainland, HongKong and other countries
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Industrial Cellular VPN Router NR500 Series User Manual
worldwide. All other trademarks mentioned in this document are the property of their respective
owners.
@2018 Navigateworx Technologies. All Rights Reserved.
Disclaimers
Information in this document is subject to change without notice and does not represent a
commitment on the part of Navigateworx Technologies.
Navigateworx Technologies provides this document as is, without warranty of any kind, either
expressed or implied, including, but not limited to, its particular purpose. Navigateworx
Technologies may make improvements and/or changes in this manual, or in the product(s) and/or
the program(s) described in this manual at any time.
Information provided in this manual is intended to be accurate and reliable. However,
Navigateworx Technologies assumes no responsibility for its use, or for any infringements on the
rights of third parties that may result from its use.
Technical Support
E-mail: support@navigateworx.com
info@navigateworx.com
Web: www.navigateworx.com
Interference Issues
Declaration of Conformity
NR500 Series products are in conformity with the essential requirements and other relevant provisions of the
CE and RoHS.
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Table of Contents
Chapter 1. Product Overview................................................................................................................................. 5
1.1 Overview ................................................................................................................................................. 5
1.2 Features and Benefits .......................................................................................................................... 5
1.3 General Specifications ........................................................................................................................ 6
1.4 Mechanical Specifications ................................................................................................................ 8
1.5 Package Checklist................................................................................................................................ 9
1.6 Order Information ............................................................................................................................... 11
Chapter 2. Installation ............................................................................................................................................. 12
2.1 Product Overview............................................................................................................................... 12
2.2 LED Indicators....................................................................................................................................... 13
2.3 Ethernet Port Indicator....................................................................................................................... 14
2.4 PIN Definition of Terminal block ...................................................................................................... 14
2.5 Reset Button.......................................................................................................................................... 15
2.6 Insert SIM card...................................................................................................................................... 15
2.7 Install Antenna ..................................................................................................................................... 16
2.8 DIN-rail Mounting................................................................................................................................. 17
2.9 Protective Grounding Installation................................................................................................... 17
2.10 Power Supply Installation .................................................................................................................. 18
2.11 Power On The Router ......................................................................................................................... 18
Chapter 3. Access to Web page......................................................................................................................... 19
3.1 PC Configuration ................................................................................................................................ 19
3.2 Factory Default Settings .................................................................................................................... 20
3.3 Login to Web Page............................................................................................................................. 21
Chapter 4. Web Configuration............................................................................................................................. 22
4.1 Web Interface...................................................................................................................................... 22
4.2 Overview ............................................................................................................................................... 24
4.2.1 Status ...................................................................................................................................................... 24
4.2.2 Syslog...................................................................................................................................................... 26
4.3 Link Management............................................................................................................................... 27
4.3.1 Connection Manager ....................................................................................................................... 27
4.3.2 Cellular ................................................................................................................................................... 30
4.3.3 Ethernet.................................................................................................................................................. 33
4.3.4 Wi-Fi ......................................................................................................................................................... 39
4.4 Industrial Interface .............................................................................................................................. 44
4.4.1 Serial........................................................................................................................................................ 44
4.4.2 Digital IO ................................................................................................................................................ 48
4.5 Network.................................................................................................................................................. 50
4.5.1 Firewall.................................................................................................................................................... 50
4.5.2 Route ...................................................................................................................................................... 53
4.5.3 VRRP........................................................................................................................................................ 55
4.5.4 IP Passthrough ...................................................................................................................................... 56
4.6 Applications.......................................................................................................................................... 57
4.6.1 DDNS....................................................................................................................................................... 57
4.6.2 SMS .......................................................................................................................................................... 59
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4.6.3 Schedule Reboot ................................................................................................................................ 63
4.6.4 GPS.......................................................................................................................................................... 64
4.6.5 Call .......................................................................................................................................................... 67
4.7 VPN.......................................................................................................................................................... 68
4.7.1 OpenVPN .............................................................................................................................................. 68
4.7.2 IPSec ....................................................................................................................................................... 74
4.7.3 GRE.......................................................................................................................................................... 77
4.8 Maintenance ....................................................................................................................................... 79
4.8.1 Upgrade ................................................................................................................................................ 79
4.8.2 Software................................................................................................................................................. 79
4.8.3 System .................................................................................................................................................... 80
4.8.4 Configuration ....................................................................................................................................... 84
4.8.5 Debug Tools.......................................................................................................................................... 85
Appendix A -Glossary ............................................................................................................................................... 87
Appendix B -Q&A ...................................................................................................................................................... 88
No Signal ...................................................................................................................................................... 88
Cannot detect SIM card ......................................................................................................................... 88
Poor Signal ................................................................................................................................................... 88
IPSec VPN established, but LAN to LAN cannot communicate................................................... 89
Forget Router Password ........................................................................................................................... 89
Appendix C -Digital IO Scenario ........................................................................................................................... 90
Appendix D - CLI ........................................................................................................................................................ 91
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1.1 Overview
Navigateworx NR500 series industrial cellular VPN router offers a single, flexible platform to address
a variety of wireless communications needs with over-the-air configuration and system monitoring
for optimal connectivity. This router enables wireless data connectivity over public and private LTE
cellular networks at 4G speeds.
NR500 series router has dual SIM backup, 2 or 4 LAN ports, 1 port could be changed to Ethernet
WAN connection (for fixed internet fail over to cellular). An optional 802.11 b/g/n Wi-Fi interface
access point and client operations supports connectivity to IP applications in a variety of different
connection scenarios. RS232 and RS485 interfaces are provided to support Serial to IP
communication. NR500 series router also support 2 x digital input and 2 x Digital output for alarm
applications.
NR500 series router supports 9 to 48 VDC wide range power inputs, designed with reverse-voltage
protection mechanism for greater reliability. It is an advanced choice for universal wireless M2M
applications with reliable features for data transmission.
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Easy to use and easy maintenance
• User-friendly web interface for human interaction
• Easy configuration for deployment
• Support 3rd Party remote management cloud
Cellular Interface
Ethernet Interface
• Number of Ports:
Serial Interface
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DI/DO Interface
• Type: 2 x DI + 2 x DO
Other Interfaces
• 1× RST button
Software
• Network protocols: DHCP, ICMP, PPPoE, HTTP, HTTPS, DNS, VRRP, NTP…
• Power consumption:
Physical Specification
Environmental
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NR500 series Router includes the parts shown in below, please verify your components.
NOTE: if any of the below items is missing or damaged, please contact your sales representative.
Included equipment
or
• 1 x 3-pin 3.5 mm male terminal block with lock for power supply
• 1 x Ethernet cable
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Chapter 2. Installation
• Front Panel
① Wi-Fi Antenna
② MAIN Cellular Antenna
③ LED Indicator
④ Serial port & DIDO
⑤ Ethernet port
⑥ Wi-Fi Antenna
⑦ AUX Cellular Antenna
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USR: SIM Green Fast Blinking (250ms duration) Router is trying cellular connection
with SIM2
Off No SIM detected
On Wi-Fi is enabled but without data
transmission
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NOTEThere are two LED indicators for each Ethernet port. Due to the chipset design NR500 router
would only light up the green one(Link indicator) on left side, the right LED is Off without meaning.
1 -- -- -- DO1 Router-->Device
2 -- -- -- DO2 Router-->Device
3 -- -- -- COM --
4 -- A -- -- Router<-->Device
5 -- B -- -- Router<-->Device
6 -- -- DI1 -- Router<--Device
7 -- -- DI2 -- Router<--Device
8 GND -- -- -- --
9 TX -- -- -- Router-->Device
10 RX -- -- -- Router<--Device
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• Power Input
PIN Description
V+ (Red line) Positive
V- (Yellow line) Negative
PGND GND
Function Action
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• Connect the cellular antenna to the MAIN and AUX connector on the unit.
NOTE: NR500 router supports dual antennas with MAIN and AUX connectors. MAIN connector is for
data receiving and transmission. AUX connector is for enhancing signal strength, which cannot be
used separately.
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1. Use 4 pcs of M3x6 flat head phillips screws to fix the DIN-rail to the router.
2. Insert the upper lip of the DIN-rail into the DIN-rail mounting kit.
3. Press the router towards the DIN-rail until it snaps into place.
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1. Remove the pluggable connector from the unit, then loosen the screws for the locking flanges
as needed.
2. Connect the wires of the power supply to the terminals.
1. Connect one end of the Ethernet cable to the LAN port on the unit and the other end to a LAN
port on a PC.
2. Connect the AC power to a power source.
3. Router is ready when SYS LED is blinking.
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3.1 PC Configuration
NR500 router contains a DHCP server which will automatically assign an IP address to your PC,
however in some cases the user may need to change the network settings on their PC to accept
the IP address from the NR500. or you can configure a static IP address manually.
select Start » Control Panel » Network Connections. Right click Local Area Connection and select
Properties to open the configuration dialog box for Local Area Connection. Select Internet
Protocol (TCP/IP) and click Properties to open the TCP/IP configuration window. On the General
tab, select Obtain an IP address automatically and Obtain DNS server address automatically.
Click OK to complete TCP/IP configuration.
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click "Use the following IP address" to assign a static IP manually within the same subnet of the
router.
NOTEDefault gateway and DNS server is not necessary if PC not routing all traffic go through
NR500 router.
NR500 router supports Web-based configuration interface for management. If this is the first time
for you to configure the router, please refer to below default settings.
Username: admin
Password: admin
LAN IP Address: 192.168.5.1 (Eth0~Eth1/Eth3 bridge as LAN mode)
DHCP Server: Enabled
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1. Start a Web browser on your PC (Chrome and IE are recommended), enter 192.168.5.1 into the
address bar of the web browser.
2. Then use the default username and password(admin/admin), to log in to the router.
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The NR500 router Web interface is divided into two sections. In the left pane is the main navigation
menu. On the right is the content area for each page.
NOTE: The navigation menu may contain fewer sections than shown here depending on which
options are installed in your unit.
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4.2 Overview
4.2.1 Status
You can view the system information of the router on this page.
System Information
• Device Module
Displays the model name of router
• System Uptime
Displays the duration the system has been up in hours, minutes and seconds.
• System Time
Displays the current date and time.
• RAM Usage
Displays the RAM capacity and the available RAM memory.
• Firmware Version
Displays the current firmware version of router.
• Kernel Version
Displays the current kernel version of router.
• Serial Number
Display the serial number of router.
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• Link Type
Current interface for internet access.
• IP Address
Displays the IP address assigned to this interface.
• Netmask
Displays the subnet mask of this interface.
• Gateway
Displays the gateway of this interface. This is used for routing packets to remote networks.
• Primary DNS Server
Displays the primary DNS server of this interface.
• Secondary DNS Server
Displays the secondary DNS server of this interface.
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4.2.2 Syslog
Syslog Information
• Download Diagnosis
Download the Diagnosis file for analysis.
• Download Syslog
Download the complete syslog since last reboot.
• Clear
Clear the current page syslog printing.
• Refresh
Reload the current page with latest syslog printing.
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Connection Manager->Status
• Type
Displays the connection interface
• Status
Displays the connection status of this interface.
• IP Address
Displays the IP Address of this interface.
• Netmask
Displays the subnet mask of this interface.
• Gateway
Displays the gateway of this interface. This is used for routing packets to remote networks.
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Connection Manager->Connection
• Priority
Displays the priority list of default routing selection.
• Enable
Displays the connection enable status.
• Connection Type
Displays the name of this interface.
• Description
Displays the description of this connection.
Connection Settings
• Priority
Displays current index on priority list.
• Connection Type
Select the available interface as outbound link.
NOTE: specify SIM1 carrier link as WWAN1, SIM2 carrier link as WWAN2.
• NAT Enable
Check this box to enable NAT (Network Address Translation) on the current link.
• ICMP Detection Settings->Enable
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Check this box to detect link connection status based on pings to a specified IP address.
• Primary Server
Enter the primary IP address that pings will be sent to, to detect the link state. Recommend entering
the IP address of known external reachable server or network (e.g. 8.8.8.8).
• Secondary Server
Enter the secondary IP address that pings will be sent to, when the primary server is ping failed, router
would try to ping the secondary server.
• Interval
The duration of each ICMP detection in seconds.
• Retry Interval
The interval in seconds between each ping if no packets have been received.
• Timeout
Enter timeout for received ping reply to determine the ICMP detection failure.
• Retry Times
Specify the retry times for ICMP detection.
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4.3.2 Cellular
Cellular->Status
• Modem
Displays the module of the modem used by this WWAN interface.
• Registration
Displays the registration status of SIM card.
• CSQ
Displays the signal strength of the carrier network.
• Operator
Displays the wireless network provider.
• Network Type
Displays the RF technology currently active. Example: LTE, UMTS, or CDMA.
• IMEI
International Mobile Electronic Identifier. Depending on the carrier and technology used, this may be
required for the carrier when activating the data contract. In some cases this will be blank.
• PLMN ID
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Displays the current PLMN ID, including MCC, MNC, LAC and Cell ID.
• Local Area Code
Displays the location area code of the SIM card.
• Cell ID
Displays the Cell ID of the SIM card location.
• IMSI
International Mobile Subscriber Identity, as read from the SIM. This is the user’s network subscription.
• TX Bytes
Displays the total bytes transmitted since the time the unit was connected. NR500 router would
record this data with same SIM card, reboot would not erase this data.
• RX Bytes
Displays the total bytes received since the time the unit was connected. NR500 router would record
this data with same SIM card, reboot would not erase this data.
• Modem Firmware
Displays firmware version of the module used by the WWAN interface.
Cellular
• SIM Card
Displays the SIM card support on this unit.
• Auto APN
Displays the Enable status of auto APN function.
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• SIM Card
Displays the current SIM card settings.
• Auto APN
Check this box enable auto checking the Access Point Name provided by the carrier.
• Dial Number
Enter the dial number of the carrier.
• Authentication Type
Authentication method used by the carrier. Possible selections are Auto, PAP, CHAP.
• PIN Code
Enter a 4-8 characters PIN code to unlock the SIM.
• Monthly Data Limitation
Enter the data total amount for SIM card, SIM card switchover when data reach limitation.
• Data Roaming
Enable or disable the data roaming function on the router.
• Override Primary DNS
Enter the primary DNS server will override the automatically obtained DNS.
• Override Secondary DNS
Enter the secondary DNS server will override the automatically obtained DNS.
• Network Type
Select the mode of operation of the cell module (Auto, 4G Firstly, 4G Only, etc.).
• Use All Bands
Check this box to enable all bands selection or choose specified bands.
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4.3.3 Ethernet
Ethernet->Status
Ethernet->Port Assignment
• Port
Displays the port states and numbers of this unit.
• Interface
Displays the port states of belong subnet.
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Ethernet->Port Settings
• Port
Indicate the current configurate port.
• Interface
Select belong subnet for current configurate port.
Ethernet->WAN
• Connection Type
If you select DHCP Client, external DHCP server will assign an IP address to this unit.
• MTU
Maximum Transmission Unit, maximum packet size allowed to be transmitted. Should be left as
default value of 1500 in most cases.
• Override Primary DNS
Enter the primary DNS server will override the automatically obtained DNS.
• Override Secondary DNS
Enter the secondary DNS server will override the automatically obtained DNS.
Ethernet->WAN->Secondary Wan Settings
• IP Address
Enter the IP address of secondary wan interface.
• Netmask
Enter the netmask of secondary wan interface.
NR500 also support WAN connection type set to Static IP and PPPoE mode.
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Ethernet->WAN->Static IP or PPPoE
• IP Address
Static address for this interface. It must be on the same subnet as the gateway.
• Netmask
Will be assigned by the gateway.
• Gateway
IP address of the Gateway (DHCP Host). If not known this can be left as all zeros.
• Primary DNS
IP address of the primary DNS server.
• Secondary DNS
IP address of the secondary DNS server.
• Authentication Type
Authentication method used by the carrier. Possible selections are Auto, PAP, CHAP.
• Username
Username to provide when connecting.
• Password
Password to provide when connecting.
Ethernet->LAN
• Interface
Displays current name of LAN subnet.
• IP Address
Displays LAN IP address of this subnet.
• Netmask
Displays subnet mask for this subnet.
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Ethernet->LAN
• Interface
Select the configurate LAN port of this subnet.
• IP Address
Enter LAN IP address for this interface.
• Netmask
Enter subnet mask for this subnet.
• MTU
Maximum Transmission Unit, maximum packet size allowed to be transmitted. Should be left as
default value of 1500 in most cases.
• Enable
Check this box to enable DHCP feature on current LAN port.
• Mode
Select the DHCP working mode from “Server” or “Relay”.
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• Relay Server
Enter the IP address of DHCP relay server.
• IP Pool Start
External LAN devices connected to this unit will be assigned IP address in this range when DHCP is
enabled. This is the beginning of the pool of IP addresses.
• IP Pool End
This is the end of the pool of IP addresses.
• Netmask
Subnet mask of the IP address obtained by DHCP clients from DHCP server.
• Lease Time
The lease time of the IP address obtained by DHCP clients from DHCP server.
• Gateway
The gateway address obtained by DHCP clients from DHCP server.
• Primary DNS
Primary DNS server address obtained by DHCP clients from DHCP server.
• Secondary DNS
Secondary DNS server address obtained by DHCP clients from DHCP server.
• WINS Server
Windows Internet Naming Service obtained by DHCP clients from DHCP server.
• Enable
Check this box to enable MAC binding IP feature.
• Description
Enter the description for MAC binding IP feature.
• Host MAC Address
Enter the host MAC address.
• Host IP Address
Enter the host IP address.
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Ethernet->LAN->Multiple IP Settings
• Interface
Select the configurate LAN port of this subnet.
• IP Address
Enter multiple IP address for this interface.
• Netmask
Enter subnet mask for this subnet.
• Interface
Select the LAN port for VLAN trunk.
• VID
Specify the VLAN ID for VLAN trunk.
• IP Address
Enter IP address for this VLAN trunk.
• Netmask
Enter subnet mask for this VLAN trunk.
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4.3.4 Wi-Fi
NR500 router could only be set to function as either a Wi-Fi Client or a Wi-Fi Access Point, but not
both simultaneously. Select Wi-Fi (Access Point) from the main navigation menu to Wi-Fi (default
as Access Point) page, which contains tabs for configuration of the Wi-Fi Access Point interface.
You could review the Wi-Fi connection status as below.
Wi-Fi->Basic
• Running Mode
Select the configurate Wi-Fi mode from AP or Client.
• Country Code
Enter the country where the AP is located.
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Wi-Fi AP
Wi-Fi AP settings page as below.
Wi-Fi->Wi-Fi AP
• Enable
Check this box will enable the Wireless interface.
• SSID
The SSID is the name of the wireless local network. Devices connecting to the NR500 router WiFi
access will identify the Access Point by this SSID.
• Enable Broadcast SSID
When the checkbox is not checked, SSID broadcast is disabled, other wireless devices can't not find
the SSID, and users have to enter the SSID manually to access to the wireless network.
• Security Mode
Select security mode from “None”, “WEP” or “WPA PSK”.
• WPA Type
Select WPA Type from “Auto”,“WPA” and “WPA2”.
• Encryption Type
Select the encryption method. Options are “Auto”, “TKIP”, or “CCMP”. Because these options
depend on the authentication method selected, some options will not be available.
• Password
Enter the pre-shared key of WEP/WPA encryption.
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• Channel
Select the Wi-Fi channel the module will transmit on. If there are other Wi-Fi devices in the area the
NR500 router should be set to a different channel than the other access points. Channels available
for selection depend on the selected Band.
• Wireless Mode
Select the Wi-Fi 802.11 mode: B, G, or N. Available selections depend on selected Band.
• Channel Width
Select the width of the Wi-Fi channel. 20 MHz will limit the channel to 20 MHz wide; 20/40 MHz will
enable the use of a 40 MHz wide channel when available.
• Beacon TX Rate HT MCS Index
Modulation and Coding Scheme, The MCS modulation coding table is a representation proposed by
802.11n to characterize the communication rate of the WLAN. The MCS takes the factors affecting
the communication rate as the columns of the table and uses the MCS index as a row to form a rate
table.
• TX power
Select the transmission power for the AP from “High”, “Medium” and “Low”.
• Beacon Interval
Enter the interval of time in which the router AP broadcasts a beacon which is used for wireless
network authentication.
• DTIM Period
Enter the delivery traffic indication message period and the router AP will multicast the data
according to this period.
• Max Client Support
Enter the maximum number of clients to access when the router is configured as AP.
• Enable Short GI
Check this box to enable Short GI(guard interval), Short GI is a blank time between two symbols,
providing a long buffer time for signal delay.
• Enable AP Isolate
Check this box to enable AP isolate, the route will isolate all connected wireless devices.
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Wi-Fi Client
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Wi-Fi->Wi-Fi Client
• Enable
Check this box will enable the Wireless interface.
• Connect to Hidden SSID
Check this box will enable connect to hidden SSID.
• SSID
The SSID of external access point.
• Password
Enter the password of external access point.
• Connection Type
Select from DHCP Client or Static IP address.
• IP Address
Static address for this interface. It must be on the same subnet as the gateway.
• Netmask
Will be assigned by the gateway.
• Gateway
IP address of the Gateway.
• Primary DNS
Enter the primary DNS server will override the automatically obtained DNS.
• Secondary DNS
Enter the secondary DNS server will override the automatically obtained DNS.
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The Industrial page contains tabs for making configuration settings for Serial RS232 and RS485,
Digital input and output. Select Serial & Digital IO from the main navigation menu to navigate to
this page.
4.4.1 Serial
Serial->Status
• Enable
Displays status of current serial function.
• Serial Type
Displays the serial type of COM port.
• Transmission Method
Displays the transmission method of this serial port.
• Protocol
Displays the protocol used by this serial port.
• Connection Status
Displays the connection status of this serial port.
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Serial->Connection
• Enable
Displays status of current serial function.
• Port
Displays the serial type of COM port.
• Baud Rate
Displays the serial port baud rate.
• Data Bits
Displays the serial port Data Bits.
• Stop Bits
Displays the serial port Stop Bits.
• Parity
Displays the serial port parity.
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Serial->Connection Settings
• Baud Rate
Select the serial port baud rate. Supported values are 300, 600, 1200, 2400, 4800, 9600, 19200, 38400,
57600, or 115200.
• Data Bits
Select the values from 7 or 8.
• Stop Bits
Select the values from 1 or 2.
• Parity
Select values from none, even, odd, mark, space.
• Transmission Method
Select the transmission method for serial port. Optional for “Transparent”, “Modbus RTU Gateway”
and “Modbus ASCII Gateway”.
• MTU
Maximum Transmission Unit, maximum packet size allowed to be transmitted. Should be left as
default value of 1024 in most cases.
• Protocol
Select the mode for Serial IP communication. Supported modes are UDP, TCP Server, or TCP Client.
• Remote IP Address
Enter the IP address of the remote server.
• Remote Port
Enter the port number of the remote server.
• Sync to Secondary Address
Check this box to enable the data send to secondary remote server for data backup.
• Remote Secondary Address
Enter the remote backup server IP address.
• Remote Secondary Port
Enter the remote backup server port.
Below window displays different settings when you select TCP Server on Protocol.
Serial->Connection Settings
• Local IP Address
Enter the IP Address of the local endpoint.
• Local Port
The port number assigned to the serial IP port on which communications will take place.
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Below window displays different settings when you select UDP on Protocol.
Serial->Connection Settings
• Local IP Address
Enter the IP Address of the local endpoint.
• Local Port
The port number assigned to the serial IP port on which communications will take place.
• Remote IP Address
Enter the IP address of the remote server.
• Remote Port
Enter the port number of the remote server.
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4.4.2 Digital IO
This section allows you to set the Digital IO parameters. The Digital input could be used for
triggering alarm, and Digital output could be used for controlling the slave device by digital
signal.
You could review the status of Digital IO as below.
Digital IO->Status
• Enable
Displays status of current digital IO function.
• Logic Level
Displays the electrical level of digital IO port.
• Status
Displays the alarm status of digital IO port.
• Enable
Check this box to enable digital Input function.
• Alarm ON Mode
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Select the electrical level to trigger alarm. Option are “Low” and “High”.
• Alarm ON Content
Specify the alarm on content to be sent out via SMS message.
• Alarm OFF Content
Specify the alarm off content to be sent out via SMS message.
• Enable
Check this box to enable digital output function.
• Alarm Source
Select from “Digital Input1”, “Digital Input2” or “SMS”, Digital output triggers the related action when
there is alarm comes from Digital Input or SMS.
• Alarm ON Action
Select from “High”, “Low” or “Pulse”. High means high electrical level output. Low means low
electrical level output. Pulse will generate a square wave as specified in the pulse mode parameters
when triggered.
• Alarm OFF Action
Initiates when alarm disappeared. Select from “High”, “Low” or “Pulse”. High means high electrical
level output. Low means low electrical level output. Pulse will generate a square wave as specified in
the pulse mode parameters when triggered.
• Pulse Width
This parameter is available when select “Pulse” as “Alarm ON Action/Alarm OFF Action”. The
selected digital output channel will generate a square wave as specified in the pulse mode
parameters.
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4.5 Network
4.5.1 Firewall
Firewall rules are security rule-sets to implement control over users, applications or network objects
in an organization. Using the firewall rule, you can create blanket or specialized traffic transit rules
based on the requirement.
Firewall->ACL
• Default Policy
Select the “Accept” or “Drop” from the list, the packets which are not included in the access control list
will be processed by the default filter policy.
An access control list (ACL), with respect to a computer file system, is a list
of permissions attached to an object. An ACL specifies which users or system processes are
granted access to objects, as well as what operations are allowed on given objects.
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Firewall->ACL
• Description
Add a description for this rule.
• Chain
Specify the forward rule of ACL, choose from “FORWARD” and “INPUT”.
• Protocol
All: Any protocol number.
TCP: The TCP protocol.
UDP: The UDP protocol.
TCP & DUP: both TCP and UDP protocol
ICMP: The ICMP protocol.
• Source Address
A specific host IP address can also be specified, or a range of IP addresses via a bitmask (the box
following the /).
• Destination Address
A specific IP address can also be specified, or a range of IP addresses via a bitmask (the box
following the /).
Firewall->Port Mapping
• Description
Add a description for this rule.
• Protocol
All: Any protocol number.
TCP: The TCP protocol.
UDP: The UDP protocol.
• Remote Address
Enter a WAN IP address that is allowed to access the unit.
• Remote Port
Enter the external port number range for incoming requests.
• Local Address
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Sets the LAN address of a device connected to one of the Fusion’s LAN interfaces. Inbound requests
will be forwarded to this IP address.
• Local Port
Sets the LAN port number range used when forwarding to the destination IP address.
Firewall->DMZ
• Enable
Check this box to enable DMZ function.
• Remote Address
Optionally restricts DMZ access to only the specified WAN IP address.
NOTE: If set to 0.0.0.0/0, the DMZ is open to all incoming WAN IP addresses.
• DMZ Host Address
The WAN IP address which has all ports exposed except ports defined in the Port Forwarding
configuration.
Firewall->NAT
• Description
Enter a description of 1-to-1 NAT setting.
• Interface Address
Specify the interface address that need to be accessed before NAT.
• Host Address
Specify the host address that need to be accessed after NAT.
• Interface To Address
Specify the interface that connected to host, like lan0, lan1, lan2, lan3.
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Firewall->URL Filter
• URL
Enter the URL to block the data traffic to go to the website. For example, www.google.com
4.5.2 Route
Static Routing refers to a manual method of setting up routing between networks. Select the
Static Routing tab to add static routes to the Static Route Table.
Please refer current route table as below.
• Destination
Displays the destination of routing traffic.
• Netmask
Displays the subnet mask of this routing.
• Gateway
Displays the gateway of this interface. This is used for routing packets to remote networks.
• Metric
Displays the metric value of this interface.
• Interface
Displays the outbound interface of this route.
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• Description
Enter the description of current static route rule.
• IP Address
Enter the IP address of the destination network.
• Netmask
Enter the subnet mask of the destination network.
• Gateway
Enter the IP address of the local gateway.
• Metric
Enter the metric value of current static route rule. The smaller value, the higher priority.
• Interface
Please refer to the Network->Route->Status interface.
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4.5.3 VRRP
The Virtual Router Redundancy Protocol (VRRP) is a computer networking protocol that provides
automatic assignment of available Internet Protocol (IP) routers for participating hosts. The VRRP
router who has the highest number will become the virtual master router. The VRRP router number
ranges from 1 to 255 and usually we use 255 for the highest priority and 100 for backup. If the
current virtual master router receives an announcement from a group member (Router ID) with a
higher priority, then the latter will pre-empt and become the virtual master router.
Network->VRRP
• Enable
Check this box will enable VRRP.
• Interface
Select the interface of Virtual Router.
• Virtual Router ID
User-defined Virtual Router ID. Range: 1-255.
• Authentication Type
Select the authentication type for VRRP.
• Priority
Enter the VRRP priority range is 1-254 (a bigger number indicates a higher priority).
• Interval
Heartbeat package transmission time interval between routers in the virtual IP group. Range: 1-255.
• Virtual IP Address
Enter the virtual IP address of virtual gateway.
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4.5.4 IP Passthrough
IP Passthrough mode disables NAT and routing and passes the WAN IP address from the WAN
interface to the device connected on the local Interface. It is used instead of Network Address
Translation (NAT) in order to make the router "transparent" in the communication process.
Network->IP Passthrough
• Enable
Check this box will enable IP Passthrough.
• Passthrough Host MAC
Enter the MAC of passthrough host to receive the WAN IP address.
• Remote HTTPS Access Reserved
Check this box to allow to remote access the router via https while enable IP Passthrough mode.
• Remote Telnet Access Reserved
Check this box to allow to remote telnet to the router while enable IP Passthrough mode.
• Remote SSH Access Reserved
Check this box to allow to remote SSH to the router while enable IP Passthrough mode.
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4.6 Applications
4.6.1 DDNS
DDNS is a system that allows the domain name data of a computer with a varying (dynamic) IP
addresses held in a name server to be updated in real time in order to make it possible to
establish connections to that machine without the need to track the actual IP addresses at all
times. A number of providers offer Dynamic DNS services (DDNS), free or for a charge.
You could review the status of DDNS as below.
DDNS
• Status
Display the DDNS status.
• Hostname
Display the hostname of DDNS.
• Public IP Address
• Display the public IP address.
• Check IP Interval
Enter the interval, the modem will update the Dynamic DNS server of its carrier assigned IP address.
• Log Level
Select the log output level from “none”, “Error”, “Notice”, ”Info” and “Debug”.
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• Enable
Check this box to enable the DDNS service.
• Provider
Select the DDNS provider from the list, options from “DynDNS”, “no-ip”,”3322” and custom.
• DDNS Server
The internet address to communicate the Dynamic DNS information to. This option is available after
you select custom on DDNS Provider.
• DDNS Path
DDNS path for custom type.
• Check IP Server
Check IP Server for custom type
• Check IP Path
Check IP Path for custom type.
• Enable SSL
Enable SSL for connection.
• Username
Enter the username used when setting up the account. Used to login to the Dynamic DNS service.
• Password
Enter the password associated with the account.
• Hostname
Enter the hostname associated with the account.
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4.6.2 SMS
SMS allows user to send the SMS to control the router or get the running status of the router.
Application->SMS
• Enable
Check this box to enable SMS feature.
• Enable SMS Control
Check this box to enable SMS control feature.
• Authentication Type
Specify the authentication mode for SMS, optional for “None” and “Password”.
• Description
Enter the description of the Phone Book
• Phone Number
Enter the special phone number and only allow this phone number to send SMS to the router
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SMS Gateway allow to send SMS messages by using a valid syntax from serial device or ethernet
device.
Application->SMS>Gateway
• Enable
Check the box will enable SMS gateway.
• Authentication Type
Specify the authentication mode for SMS, optional for “None” and “Password”.
• SMS Source
Specify SMS source to receive valid syntax, optional for “Serial Port” and “HTTP(S) GET/POST”.
• SMS Message Format
Specify the SMS format between “Text” and “PDU” when reading SMS or reading SMS list
via “HTTP(S) GET/POST”
• Serial Port
Select the serial port from COM1 or COM2.
• Baud Rate
Select the serial port baud rate. Supported values are 300, 600, 1200, 2400, 4800, 9600, 19200, 38400,
57600, or 115200.
• Data Bits
Select the values from 7 or 8.
• Stop Bits
Select the values from 1 or 2.
• Parity
Select values from none, even, odd, mark, space.
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SMS Notification feature allow to send SMS notification to the pre-setting phone number when some of
router status changed.
Application->SMS>Notification
• Index
Display the index of the notification channel, maximum is 10.
• Description
Add the description for notification channel.
• Phone Number
Pre-setting phone number to receive the notification.
• Timestamp
Check this box to enable timestamp on the SMS notify.
• Startup
Send SMS notification to the pre-setting phone number when system startup.
• Reboot
Send SMS notification to the pre-setting phone number when system reboot.
• NTP Update
Send SMS notification to the pre-setting phone number when NTP update successfully.
• LAN Port
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Send SMS notification to the pre-setting phone number when LAN port status changed.
• WAN Port
Send SMS notification to the pre-setting phone number when WAN port status changed.
• WWAN Port
Send SMS notification to the pre-setting phone number when WWAN port status changed.
• Active Link
Send SMS notification to the pre-setting phone number when active link status changed.
• Digital Input
Send SMS notification to the pre-setting phone number when DI status changed.
• Digital Output
Send SMS notification to the pre-setting phone number when DO status changed.
• IPSec Connection
Send SMS notification to the pre-setting phone number when IPSec connection status changed.
• OpenVPN Connection
Send SMS notification to the pre-setting phone number when OpenVPN Connection Status
changed.
• Modbus Alarm
Send SMS notification to pre-setting phone number when trigger modbus alarm.
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Schedule reboot allows user to define the time for router reboot itself.
Application->Schedule Reboot
• Enable
Check this box to enable schedule reboot feature.
• Time to Reboot
Enter the time of each day to reboot device. Format: HH (00-23):MM (00-59).
• Day to Reboot
Enter the day of each month to reboot device. 0 means every day.
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4.6.4 GPS
GPS (Global Positioning System) is a high-precision radio navigation positioning system based on
satellites. It can provide the accurate positioning, speed measurement and high precision
standard time.
Application->GPS->Status
• Status
Displays current GPS status.
• Satellites Visible
Displays the number of the visible satellites.
• Satellites Used
Displays the number of the visible satellites in using.
• Latitude
Displays the latitude of GPS.
• Longitude
Display the longitude of GPS.
• Altitude
Display the altitude of GPS.
• Horizontal speed
Display the horizontal speed of GPS.
• Status (Channel)
Display the transmission protocol of the channel.
• Remote Address
Display the remote IP address of the channel.
• Remote Port
Display the remote port of the channel.
• Status (Channel)
Display the status of the channel.
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Application->GPS->GPS
• Enable
Check this box to enable GPS.
• Enable A-GPS
Check this box to enable A-GPS (Assisted Global Positioning).
• Description
Specify the description of the GPS transmission channel.
• Report GSV
Check this box to enable to send the GPS data with GSV format.
• Report GGA
Check this box to enable to send the GPS data with GGA format.
• Report VTG
Check this box to enable to send the GPS data with VTG format.
• Report RMC
Check this box to enable to send the GPS data with RMC format.
• Report GSA
Check this box to enable to send the GPS data with GSA format.
• Report Interval
Specify the interval time to send the GPS data to remote server.
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• NMEA Prefix
Self-defined the GPS data prefix to send to remote server.
• Protocol
Specify the transmission protocol of the channel.
• Remote Address
Specify the remote IP address to receive the GPS data.
• Remote Port
Specify the remote port to receive the GPS data.
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4.6.5 Call
Call reboot allow the user to make a call to the router to control it restart.
Application->Call
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4.7 VPN
4.7.1 OpenVPN
OpenVPN is an open source virtual private network (VPN) product that offers a simplified security
framework, modular network design, and cross-platform portability.
You could review all OpenVPN connection as below.
VPN->OpenVPN->Status>OpenVPN Information
• Enable
Displays current OpenVPN settings is enable or disable.
• Mode
Displays current working mode of OpenVPN.
• Status
Displays the current VPN connection status.
• Uptime
Displays the connection time since VPN is established.
• Local Virtual IP
Displays the virtual IP address obtain from remote side.
VPN->OpenVPN->Status>OpenVPN Server Status
• Common Name
Displays the common name of OpenVPN client.
• Status
Displays the current VPN connection status.
• Uptime
Displays the connection time since VPN is established.
• Remote Virtual IP
Displays the virtual IP address of OpenVPN client.
• Remote IP
Displays the remote IP address of OpenVPN client.
• Remote Port
Displays the remote port obtain of OpenVPN client.
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VPN->OpenVPN
• Enable
Check this box to enable OpenVPN tunnel.
• Description
Enter a description for this OpenVPN tunnel.
• Mode
Select from “P2P”, “Client” or “Server”.
• Protocol
Select from “UDP”, “TCP Client” or “TCP Server”
• Connection Type
Select from “TUN”, “TAP” which are two different kinds of device interface for OpenVPN. The
difference between TUN and TAP device is that a TUN device is a point-to-point virtual device on
network while a TAP device is a virtual device on Ethernet.
• Server Address
Enter the IP address or domain of remote server.
• Server Port
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• Authentication Method
Select from "X.509", "Pre-shared", "Password", and "X.509 And Password".
• Encryption Type
Select from "BF-CBC", "DES-CBC", "DES-EDE-CBC", "DES-EDE3-CBC", "AES-128-CBC", "AES-192-CBC" and
"AES-256-CBC".
• Username
Enter the username for authentication when selection from “Password” or “X.509 And Password”.
• Password
Enter the password for authentication when selection from “Password” or “X.509 And Password”.
• Local IP Address
Enter the local virtual IP address when select “P2P” and “OpenVPN Server” mode.
• Remote IP Address
Enter the remote virtual IP address when select “P2P” mode.
• Local Port
Specify the OpenVPN Server port, default is 1194.
• Topology
Select the possible topology from “Subnet” and “Net30”
Subnet: The recommended topology for modern servers. Note that this is not the current default.
Addressing is done by IP & netmask.
Net30: This is the old topology for support with Windows clients running 2.0.9 or older clients. This is the
default as of OpenVPN 2.3, but not recommended for current use. Each client is allocated a virutal
/30, taking 4 IPs per client, plus 4 for the server.
• Subnet
Specify the subnet for the OpenVPN client. Default is 10.8.0.0
• Subnet Netmask
Specify the subnet netmaks for OpenVPN client. Default is 255.255.255.0
• TAP Bridge
Select the specified LAN that bridge with OpenVPN tunnel when select “TAP” connection type.
• Renegotiate Interval
Enter the renegotiate interval if connection is failed.
• Keepalive Interval
Enter the keepalive interval to check the tunnel is active or not.
• Keepalive Timeout
Enter the keepalive timeout, once connection is failed it will trigger the OpenVPN reconnect.
• Fragment
Enter the fragment size, 0 means disable.
• Private Key Password
Enter the private key password for authentication when selection from “X.509” or “X.509 And
Password”.
• Output Verbosity Level
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VPN->OpenVPN->Advanced Settings
• Enable NAT
Check this box to enable NAT, the source IP of host behind router will be disguised before accessing
the remote end.
• Enable Default Gateway
Check this box to enable default gateway, all the data traffic will go through the VPN tunnel.
• Enable PKCS#12
It is an exchange of digital certificate encryption standard, used to describe personal identity
information.
• Enable CRL
Check this box to enable CRL(Certificate Revocation List).
• Enable Client to Client
Check this box to allow client to communicate with each other.
• Enable Duplicate CN
Check this box allow multiple clients connect to the server with the same certificate/key files or
common names.
• Enable IP Persist
Check this box to keep the IP address unchanged.
• Enable X.509 Attribute nsCertType
Require that peer certificate was signed with an explicit nsCertType designation of “server”.
• Enable HMAC Firewall
Add additional layer of HMAC authentication on the top of the TLS control channel to protect
against DoS attacks.
• Enable Compression LZO
Compress the data.
• Additional Configurations
Enter some other options of OpenVPN in this field. Each expression can be separated by a ‘,’.
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VPN->OpenVPN->X.509 Certificate
• OpenVPN Mode
Select OpenVPN working mode between Server and Client.
• Connection Index
Displays the current connection index for OpenVPN channel.
• CA Certificate
Import CA certificate file.
• Local Certificate File
Import Local Certificate file.
• Local Private Key
Import Local Private Key file.
• DH File
Import DH file when works as OpenVPN server.
• HMAC Firewall Key
Import HMAC Firewall Key file.
• Pre-shared Key
Import the pre-shared key file.
• PKCS#12 Certificate
Import PKCS#12 Certificate.
• User-Password File
Import the username and password file when import the OpenVPN client file.
• Private Key Password File
Import the private key password file when import the OpenVPN client file.
• CRL File
Import CRL file.
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VPN->OpenVPN->Configuration Files
• Connection Index
Select OpenVPN connection index.
• Configuration Files
Import the OpenVPN client file.
• Configuration Files Download
Download the OpenVPN client configuration.
• Configuration Files List
Display the imported OpenVPN client file.
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4.7.2 IPSec
VPN->IPSec->Status
• Enable
Displays current IPSec settings is enable or disable.
• Description
Displays the description of current VPN channel.
• Status
Displays the current VPN connection status.
• Uptime
Displays the connection time since VPN is established.
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VPN->IPSec
• Enable
Select Enable will launch the IPSec process.
• Description
Enter a description for this IPSec VPN tunnel.
• Remote Gateway
Enter the IP address of the remote endpoint of the tunnel.
• IKE Version
Internet Key Exchange, select from “IKEv1” or “IKEv2”.
• Connection Type
Select from “Tunnel” or “Transport”.
Tunnel: In tunnel mode, the entire IP packet is encrypted and authenticated. It is then encapsulated
into a new IP packet with a new IP header. Tunnel mode is used to create virtual private networks for
network-to-network communications.
Transport: In transport mode, only the payload of the IP packet is usually encrypted or authenticated.
The routing is intact, since the IP header is neither modified nor encrypted.
• Negotiation Mode
Select from “Main” or “Aggressive”.
• Authentication Method
Select from “Pre-shared Key” or “Pre-shared Key and Xauth”.
• Local Subnet
Ener the IP address with mask if a network beyond the local LAN will be sending packets through the
tunnel. Multiple subnets separated by commas.
NOTE: The Remote subnet and Local subnet addresses must not overlap!
• Local Pre-shared Key
Enter the pre-shared key which match the remote endpoint.
• Local ID Type
The local endpoint's identification. The identifier can be a host name or an IP address.
• Xauth Identity
Enter Xauth identity after “Pre-shared Key and Xauth” on authentication Method is enabled.
• Xauth Password
Enter Xauth password “Pre-shared Key and Xauth” on authentication Method is enabled.
• Remote Subnet
Enter an IP address with mask if encrypted packets are also destined for the specified network that is
beyond the Remote IP Address. Multiple subnets separated by commas.
NOTE: The Remote subnet and Local subnet addresses must not overlap!
• Remote ID Type
The authentication address of the remote endpoint.
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VPN->IPSec
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4.7.3 GRE
Generic Routing Encapsulation (GRE) is a protocol that encapsulates packets in order to route
other protocols over IP networks. It’s a tunneling technology that provides a channel through
which encapsulated data message could be transmitted and encapsulation and decapsulation
could be realized at both ends.
VPN->GRE->Status
• Enable
Displays current GRE settings is enable or disable.
• Description
Displays the description of current VPN channel.
• Mode
Displays the current VPN mode.
• Status
Displays the current VPN connection status.
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VPN->GRE
• Enable
Check this box to enable GRE.
• Description
Enter the description of current VPN channel.
• Mode
Specify the running mode of GRE, optional are “Layer 2” and “Layer 3”.
• Remote Gateway
Enter the remote IP address of peer GRE tunnel.
• Local Virtual IP
Enter the local tunnel IP address of GRE tunnel.
• Local Virtual Netmask
Enter the local virtual netmask of GRE tunnel.
• Tunnel Key
Enter the authentication key of GRE tunnel.
• Enable NAT
Check this box to enable NAT function.
• Bridge Interface
Specify the bridge interface work with Layer 2 mode.
• Enable Default Route
Check this box to make all the traffic go through VPN tunnel.
• Binding Interface
Only specified interface turn into active WAN will start the VPN tunnel.
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4.8 Maintenance
4.8.1 Upgrade
When newer versions of NR500 firmware become available, the user can manually update the
unit by uploading a package to the unit.
NOTE: The unit need manually reboots once the upload completes, thus taking the NR500 router
out of service during approximately 1 minute. Unless otherwise stated, the user is not expected to
take any special precautions.
CAUTION: It is important to have a stable power source and ensure that power to the Fusion is not
interrupted during a firmware upgrade.
4.8.2 Software
When release a new feature (APP Package) of NR500 router, the user can manually install to the
unit by uploading a package. Or user can uninstall this feature (APP Package) from router.
NOTE: The unit need manually reboots once the upload/uninstall completes, thus taking the
NR500 router out of service during approximately 1 minute. Unless otherwise stated, the user is not
expected to take any special precautions.
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4.8.3 System
System->General
• Hostname
User-defined router name, which might be use for IPSec local ID identify.
• User LED Type
Defined the User LED behavior.
• Time Zone
Select the zone where the device is in use.
• Customized Time Zone
Customized the zone where the device is in use.
• Enable (NTP Client)
Selected Enabled to utilize the NTP client to synchronize the device clock over the network using a
time server (NTP server).
• Primary NTP Server
Enter the IP address (or host name) of the primary time server.
• Secondary NTP Server
Enter the IP address (or host name) of the secondary time server.
• Synchronize Modem Time
Synchronize the time from cellular module.
• Enable NTP Server
Check the box to make the router as a NTP server.
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System->Account
• Administrator
Displays the name of current administrator, default as “admin”.
• Old Password
Enter the old password of administrator.
• New Password
Enter the new password of administrator.
• Confirm Password
Confirm the new password of administrator.
System->Account
• Username
Enter a username of visitor privilege
• Password
Enter the new password of current visitor account.
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Syslog displays system logs that are stored in the log buffers.
System->Syslog
• Log Location
Select the log store location from “RAM” or “Flash”.
• Log Level
Select the log output level from “Debug”, “Notice”, “Info”, “Warning” or “Error”.
• Enable Remote Syslog
Check this box to enable remote syslog connection.
• Remote Syslog Server
Enter the IP address of remote syslog server.
• Remote Syslog Port
Enter the port for remote syslog server listening.
System->Web Server
• HTTP Port
Enter the port for Hypertext Transfer Protocol. A well-known port for HTTP is port 80.
• HTTPS Port
Enter the port for HTTPS Protocol. A well-known port for HTTPS is port 443.
• Private Key
Import private Key file for HTTPS connection.
• Certificate File
Import certificate file for HTTPS connection.
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System->Telnet
• Telnet Port
Enter the port for telnet access. A well-known port for HTTP is port 23.
System->SSH
• SSH Port
Enter the port for SSH access. A well-known port for HTTP is port 22.
• Allow Password Authentication
Check this box to enable SSH authentication.
• Public Key
Enter the public Key SSH authentication.
System->Security
4.8.4 Configuration
The Unit Configuration tab allows you to save parameters (settings in the Web interface) to a file.
Conversely, if you have saved settings from the NR500 router to a file, you can Import these
previously-saved configuration settings to the NR500 router as well.
System->Configuration
• Restore
Reset the unit to factory default settings.
• Download
Download the configuration file from NR500 router.
• Configuration File Upload
Import previously-saved configuration file.
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Debug Tools->Ping
• Host Address
Enter a host IP address or domain name for ping.
• Ping Count
Enter the ping times.
• Local IP Address
Enter the ping source IP address or leave it blank.
Debug Tools->Traceroute
• Host Address
Enter a host IP address or domain name for traceroute.
• Max Hops
Enter the max hops for traceroute.
• AT Command
Enter the AT command of the module.
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Debug Tools->Sniffer
• Source Host
Enter the source host IP address.
• Source Port
Enter the source port.
• Destination Host
Enter the destination host IP address.
• Destination Port
Enter the destination port.
• Interface
Enter the interface that the data traffic goes through.
• File Name
Display the file name of the packages.
• File Size
Display the size of the package.
• Date Modified
Display the date of the package.
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Appendix A -Glossary
APN: Access Point Name
GPRS: General Packet Radio Service
HSPA: High Speed Packet Access
HSDPA: High-Speed Downlink Packet Access
HSUPA: High-Speed Uplink Packet Access
LTE: 3GPP Long Term Evolution
IMEI: International Mobile Equipment Identity
ICCID: Integrated Circuit Card Identifier
PIN: Personal Identification Number
PPP: Point-to-Point Protocol
RSSI: Received Signal Strength Indication
SIM: Subscriber Identity Module
SMS: Short Message Service
DHCP: Dynamic Host Configuration Protocol
LAN: Local Area Network
LED: Light-Emitting Diode
NTP: Network Time Protocol
SMA: SubMiniature version A (connector)
SSID: Service Set Identifier
TCP/IP: Transmission Control Protocol / Internet Protocol
UDP: User Datagram Protocol
VPN: Virtual Private Network
Wi-Fi or WiFi: Wireless Fidelity
VDC: Voltage, Direct Current
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Appendix B -Q&A
No Signal
Phenomenon
NR500 Router modem status show no signal.
Possible Reason
• Antenna installation is wrong.
• Modem failure.
Solution
• Check the LTE antenna or replace with new one.
• Check the cellular page confirm modem is detected correctly or not.
Phenomenon
NR500 Router cannot detect SIM card, cellular is not failed to connect to base station.
Possible Reason
• SIM card damage.
• SIM bad contact.
Solution
• Replace SIM card.
• Re-install SIM card.
Poor Signal
Phenomenon
NR500 Router no signal or poor signal.
Possible Reason
• Antenna installation is wrong.
• Area signal weak.
Solution
• Check the antenna and re-connect it.
• Contact Telecom Operator to confirm signal problem.
• Change to high-gain antenna.
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Industrial Cellular VPN Router NR500 Series User Manual
Phenomenon
IPSec VPN established, but LAN to LAN cannot communicate
Possible Reason
• Both subnets are not match the interested traffic.
• IPSec second phase (ESP) settings is not match.
Solution
• Check the both subnet settings.
• Check IPSec second phase (ESP) setting.
Phenomenon
Forget router login password.
Possible Reason
User has changed the password.
Solution
After router power on, press RESET button between 3 to 10 seconds then release, router need manually
reboot and reset to factory default settings (Username/Password is admin/admin).
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Industrial Cellular VPN Router NR500 Series User Manual
DI ELECTRICAL CHARACTERISTICS
1 V+ 1. Galvanic isolation;
2. Over-Voltage Protection: 36 VDC
3. Over-Current Protection100mA per channel @ 25°C
2 V-
Dry Contact Typical Application
Switch ON(Short to V-): DI Logic LOW
3 PGND
Switch OFF(Open): DI Logic HIGH
Switch1 Switch2
1 DI1
2 DI2
3 GND
4 TX
5 RX
Digital Output
DO ELECTRICAL CHARACTERISTICS
1. Galvanic isolation
2. Over-Voltage Protection: 36 VDC
3. Over-Current Protection: 50mA per channel @ 25℃
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Industrial Cellular VPN Router NR500 Series User Manual
Appendix D - CLI
Command-line interface (CLI) is a software interface that provide another configurable way to
set parameters on our router. We could use Telnet or SSH connect to our router for CLI input.
Password: admin
>
AUTO-COMPLETION
The following keys both perform auto-completion for the current command line.
If the command prefix is not unique then the bell will ring and a subsequent
repeat of the key will display possible completions.
MOVEMENT KEYS
[CTRL-A] - Move to the start of the line
[CTRL-E] - Move to the end of the line.
[up] - Move to the previous command line held in history.
[down] - Move to the next command line held in history.
[left] - Move the insertion point left one character.
[right] - Move the insertion point right one character.
DELETION KEYS
[CTRL-C] - Delete and abort the current line
[CTRL-D] - Delete the character to the right on the insertion point.
[CTRL-K] - Delete all the characters to the right of the insertion point.
[CTRL-U] - Delete the whole line.
[backspace] - Delete the character to the left of the insertion point.
ESCAPE SEQUENCES
!! - Subsitute the the last command line.
!N - Substitute the Nth command line (absolute as per 'history' command)
!-N - Substitute the command line entered N lines before (relative)
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