CK3 User Manual
CK3 User Manual
CK3 User Manual
Mobile Computer
CK3a, CK3a1, CK3n, CK3n1, CK3NI
Users Manual
Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A. www.intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. 2008-2011 by Intermec Technologies Corporation. All rights reserved. The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation. There are U.S. and foreign patents as well as U.S. and foreign patents pending. Wi-Fi is a registered certification mark of the Wi-Fi Alliance. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries. Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (www.openssl.org). This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com). This product uses Regex++, Index software during its operational phases. The owner of Regex++ has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice: Regex++, Index. (Version 3.31, 16th Dec 2001) Copyright 1998-2001 Dr John Maddock Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided as is without express or implied warranty. iTalkie is a trademark of TABLETmedia, Inc.
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EA20X Extended Range Area Imager Minimum Reading Distances on page 86. Single Dock (AD20) on page 94.
Revised manual to add the EX25C imager and update supported bar code symbologies. Revised manual to add the large 28-key numeric keypad and the CK3NI model. Revised manual to support the new CK3a1 and CK3n1 models, and the DDIB 802.11 a/b/g radio module.
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Contents
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
..................................................... 1
Introducing the CK3 Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Whats New?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Removing and Installing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Maximizing Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Checking the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Using the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Capitalizing Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Using the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Configuring the Backlight Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Understanding the Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Adjusting the Volume of the Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Using the Push To Talk (PTT) Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Recording Audio on Your CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Using Your CK3 as a Two-Way Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Understanding the Screen Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Aligning the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Understanding the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Contents Scanning Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Scanning With the Linear Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Scanning With an Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Scanning With the Extended Range Area Imager. . . . . . . . . . . . . . . . . . . . 19 Scanning With the Near-Far Range Area Imager . . . . . . . . . . . . . . . . . . . . 20 Improving the Performance of the Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Using a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Managing the CK3 Using SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Connecting to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Configuring the CK3 Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Using Intermec Settings Remotely With SmartSystems Foundation . . . . . . . . . . 30 Using Intermec Settings Directly on the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Hiding Menu Items in Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Configuring the CK3 Remotely With SmartSystems Foundation. . . . . . . . . . . . . 33 Configuring the CK3 for Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Configuring 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Configuring Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Connecting to a Bluetooth Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Configuring Bluetooth Communications for Wireless Printing . . . . . . 37 Connecting to a Bluetooth Audio Device. . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Configuring Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Using Serial and USB Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Checking the Status of Your Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Configuring Wireless Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Choosing Between Funk and Microsoft Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Selecting a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Selecting Microsoft as Your Security Choice. . . . . . . . . . . . . . . . . . . . . . . . 47 Loading a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Disabling Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Developing Applications for the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Packaging Your Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Choosing a Target Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Contents Installing Applications on the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Installing Applications Using SmartSystems Foundation. . . . . . . . . . . . . . . . . . . . 55 Installing Applications Using Microsoft ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . 55 Installing Applications Using a Storage Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Installing Applications Using the FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Freeing Up Virtual Memory for Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Launching an Application Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Upgrading the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Upgrading the CK3 Using a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Upgrading the CK3 Using SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . . . . 62
. . . . . . . . . . . . . . . . . . . . . . . . . 65
Calling Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Troubleshooting Your CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Checking 802.11 Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Resetting the CK3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Warm Booting the CK3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Cold Booting the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Clean Booting the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Cleaning the Scanner Window and Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
A Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
B Default Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
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Contents
I Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
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Safety Information
Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions. This section explains how to identify and understand warnings, cautions, and notes that are in this document. A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment. A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data. Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.
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Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided as is with all faults. All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.
Web Support
Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product.
Telephone Support
In the U.S.A. and Canada, call 1-800-755-5505. Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click About Us > Contact Us.
IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr
Related Documents
The Intermec web site at www.intermec.com contains our documents (as PDF files) that you can download for free. To download documents 1 Visit the Intermec web site at www.intermec.com. 2 Click the Products tab. 3 Using the Products menu, navigate to your product page. For example, to find the CK3 computer product page, click Computers > Handheld Computers > CK3. 4 Click the Manuals tab. If your product does not have its own product page, click Support > Manuals. Use the Product Category field, the Product Family field, and the Product field to help you locate the documentation for your product.
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Patent Information
Product is covered by one or more of the following patents: 4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356; 5195183; 5216233; 5216550; 5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136; 5331580; 5342210; 5349678; 5359185; 5371858; 5373458; 5389770; 5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947; 5468950; 5477044; 5486689; 5488575; 5500516; 5502297; 5504367; 5508599; 5514858; 5530619; 5534684; 5536924; 5539191; 5541419; 5548108; 5550362; 5550364; 5565669; 5567925; 5568645; 5572007; 5576529; 5592512; 5594230; 5598007; 5608578; 5616909; 5619027; 5627360; 5640001; 5657317; 5659431; 5671436; 5672860; 5684290; 5719678; 5729003; 5742041; 5761219; 5764798; 5777308; 5777309; 5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807; 5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834749; 5834753; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267; 5869840; 5873070; 5877486; 5878395; 5883492; 5883493; 5886338; 5889386; 5892971; 5895906; 5898162; 5902987; 5902988; 5912452; 5923022; 5936224; 5949056; 5969321; 5969326; 5969328; 5979768; 5986435; 5987192; 5987499; 5992750; 6003775; 6012640; 6016960; 6018597; 6024289; 6034379; 6036093; 6039252; 6064763; 6075340; 6095422; 6097839; 6102289; 6102295; 6109528; 6119941; 6128414; 6138915; 6149061; 6149063; 6152370; 6155490; 6158661; 6164542; 6164545; 6173893; 6195053; 6234393; 6234395; 6244512; 6249008; 6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076; 6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152; 6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523; 6732930; 6859190; 6889903; 6967280; 7027037; 7035466; 7090137; 7121467. Docking station or device: 5052943; 5195183; 5317691; 5331580; 5544010; 5644471. There may be other U.S. and foreign patents pending.
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1
Using the Computer
This chapter introduces the CK3 Mobile Computer with Windows Mobile 6.1 and contains these topics: Introducing the CK3 Mobile Computer Whats New? Using the Battery Using the Keypad Understanding the Audio Features Using the Touch Screen Understanding the Status LEDs Scanning Bar Codes Using a microSD Card
Docking connector
The CK3a and CK3n Mobile Computer with a DHIB 802.11b/g radio installed is Wi-Fi certified for interoperability with other 802.11b/g wireless LAN devices. The CK3a1 and CK3n1 Mobile Computer with a DDIB 802.11a/ b/g radio installed is Wi-Fi certified for interoperability with other 802.11a/b/g wireless LAN devices.
The CK3 is available with the following features: 802.11b/g or 802.11a/b/g and Bluetooth radio, standard Note: The radio also supports the 802.11d standard. The 802.11d standard adds the requirements and definitions for 802.11 WLAN equipment to operate in markets not served by the current standard. For 802.11d support, you need to order the 802.11d version of the CK3. For help, contact your local Intermec representative. 128 MB DRAM, 64 MB Flash 512 MB embedded SD Mass Storage Card Alphanumeric or numeric keypad Imaging options: EV12 linear imager EA20X extended range area imager EX25B or EX25C near-far range area imager Intermec Terminal Emulator, including 3270, 5250, and VT/ANSI, and support for third-party TE applications Intermec Browser Note: The Intermec Client Pack is not compatible with the new large 28-key numeric keypad option. Use this manual to understand how to use the features and options available on the CK3. For information about Windows Mobile 6.1 applications installed on the CK3, refer to the online help.
Whats New?
This version of the CK3 Mobile Computer Users Manual contains these enhancements: Corrected the connecting to a Bluetooth scanner section. Correct the follow appendix sections: EA20X Extended Range Area Imager Minimum Reading Distances Single Dock (AD20)
Note: If the CK3 is not using external power and you remove the battery pack, the CK3 goes into Suspend mode. For replacement batteries, contact your Intermec representative.
Use the next table to understand how long it takes to charge your batteries in each of the CK3 charger or dock accessories. Charging Times for CK3 Batteries
CK3 Charging Accessory AC20 quad battery charger AD20 single dock AD21 Ethernet multidock AD22 charge-only multidock AE33 vehicle battery adapter AV10 vehicle dock AB17 Charging Time AB18 Charging Time up to 4 hours up to 4 hours up to 4 hours up to 4 hours up to 4 hours up to 4 hours up to 6 hours up to 6 to 7 hours up to 7 hours up to 7 hours up to 7 hours up to 7 hours
3 Press the battery release tab toward the battery until the battery releases, and then lift it away from the CK3. 4 Insert the battery into the CK3, and press down on the battery until it clicks into place.
Store the battery outside the Store the batteries in a charger. CK3.
The Battery Status LED below your CK3 display indicates the charging status of your battery. Understanding the Battery Status LED
LED State Steady green when the CK3 is connected to external power Blinking red Steady red when the CK3 is connected to external power Description The battery is more than 95% charged. The battery is low. CK3 goes into Suspend mode. Charge or replace the battery. The battery is charging.
Steady red when the CK3 is not The software is not working properly. connected to external power Steady amber The battery is missing or is unable to charge because the temperature is outside of the charging range. The CK3 is not on external power and the battery is operating normally.
Off
Esc
Action
F1
F2
F3
1
F4 F5
2
F6
3 6
F9
4
F7 F8
5 8
F10
9
Enter
The full alphabetic keypad is designed for applications that require primary input of alphabetic data. This keypad also provides special characters, numbers, symbols, and functions by pressing color-coded key sequences. The numeric keypad is for applications that require mainly numeric data. This keypad also lets you enter special characters, including the alphabet, by pressing color-coded key sequences. The large numeric 28-key keypad is for browser-based applications that require heavy usage of numeric and navigation keys. This keypad also provides function keys by pressing color-coded key sequences.
There are two color-coded modifier keys: the orange green key.
Note: The large numeric keypad does not support alpha characters. However, you can remap keys and access them with the orange or green color-coded keys. To remap keys, you need the Device Resource Kit which is part of IDL. For help, go to www.intermec.com/idl. Using the Color-Coded Keys
You Want to: Use an orange character or function printed above a key. Press: Example
On the CK3 alphanumeric key (LED turns on) and then the key with the character keypad, press and then or function printed above it to select the F18 function. (LED stays on). On the CK3 alphanumeric key (LED turns on) and and then then the key with the character keypad, press to select the ok function. or function printed above it (LED stays on). or once. Press or once to unlock the key. The LED turns off.
Capitalizing Characters
You can capitalize characters individually, or you can type all capital letters by enabling Caps Lock. To capitalize a single character On the alphanumeric keypad, press the key to select the Shift function. Press the character. On the numeric keypad, press the select the Shift function. On the alphanumeric keypad, press again to disable the Caps Lock. On the numeric keypad, press key, and then the key, and the
10
The Caps Lock LED lights up green to show that the CK3 is in the Caps Lock mode. To disable Caps Lock Press the color modifier key again. For information on how to enter specific characters with keystrokes, see Keypads and Keystrokes on page 107.
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12
Press the PTT key to turn on CK3. Press and hold the PTT key for about 2 seconds to turn on the CK3 and start the Note application in audio note mode. Press and hold the PTT key for more than 2 seconds to turn on the CK3, start the Note application in audio note mode, and start recording. You can record using the internal microphone or a headset microphone attached to the CK3 through the AA20 or 1007AA01 audio adapter. To stop recording, release the PTT key.
To order the AA20 or 1007AA01 audio adapter, contact your local Intermec representative.
Today screen
Command bar
Windows Mobile 6.1 Start Screen CK3 Mobile Computer Users Manual 13
To turn the screen backlight on and off For the alphanumeric keypad, press For the numeric keypad, press .
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Notification LED
The next table describes the Notification LED, Good Read LED, and Intermec Ready-to-Work indicator. For information about the battery status LED, see Checking the Battery Status on page 7. Understanding the Status LEDs
LED Notification Good Read Color Orange Green Description The CK3 is notifying you of a pending alarm or message. The CK3 has successfully decoded a bar code. The CK3 is suspending or resuming with the display turned off.
Blinking blue You have successfully loaded and activated Intermec Terminal Emulator. Or the Intermec Terminal Emulator application is loaded, but is inactive. Off The Intermec Terminal Emulator application is missing or disabled.
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The blue LED usually turns off within 10 seconds, but it may stay on for up to 30 seconds. During this time, do not press the Power button or remove the battery, or you may corrupt the data on your CK3. The Intermec Ready-to-Work indicator (blue LED) is used by Intermecs SmartSystems Foundation, an application that lets you manage all of your SmartSystems-enabled devices simultaneously from a central location. For more information, see Configuring the CK3 Remotely With SmartSystems Foundation on page 33, or contact your Intermec representative. Custom applications may also use the blue LED for other purposes.
Note: The CK3 with an EX25 near-far range area imager does not support connections to the SR61T. The type of imager you are using and the type of bar code you are decoding determines the way you scan the bar code. Depending on the imager model, the CK3 supports reading 1D linear bar codes, 2D images, and composite and postal codes. You can identify the imager model by looking at the label inside the battery compartment. By default, these bar code symbologies are enabled on the CK3: Code 39 Code 128/GS1-128
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If you are using bar code labels that are encoded in a different symbology, you need to enable the symbology on the CK3. Use Intermec Settings to enable and disable symbologies. For help, see Using Intermec Settings Directly on the CK3 on page 31. The next two sections describe how to scan a bar code label with the linear imager, area imager, and near-far range area imager.
*123456*
*123456*
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Scan button
When the CK3 successfully reads a bar code label, you hear a high beep and the green Good Read LED turns on briefly. 4 Release the Scan button or trigger.
Both area imagers are equipped with a laser pointer and framer to help you aim at bar codes, allow you to scan 2D bar code symbologies, and support omni-directional (360) scanning. Omnidirectional scanning lets you position the CK3 in any orientation to scan a bar code label.
4 Use the laser pointer as a guide and aim toward the middle of the bar code. Make sure that the illumination frame covers the bar code you are trying to decode.
Laser pointer
*J
Good Read LED
OH
NB
Scan button
When the CK3 successfully reads a bar code label, you hear a high beep, and the Good Read LED turns on briefly. 5 Release the Scan button or trigger.
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For standard and long range scanning distances of 30 cm (11.8 in) or more, use the laser pointer as a guide and aim toward the middle of the bar code. Make sure that the illumination beam covers the bar code you are trying to decode.
When the CK3 successfully reads a bar code label, you hear a high beep, and the Good Read LED turns on briefly. 4 Release the Scan button or trigger.
1D and 2D Bright In high ambient light, such as outdoors in the Environment sunshine. 1D and 2D Glossy labels. Reflective Surface Custom In conditions that require customized settings. For more information about these settings, commands, and parameters, see the Intermec Settings Command Reference Manual available from the Intermec web site at www.intermec.com.
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If you are scanning multiple bar codes in a small area, use one of these parameters: Aiming beam activation Aim triggering mode Center decoding
To enable these parameters, use Intermec Settings. For help, see Using Intermec Settings Directly on the CK3 on page 31. For help scanning using center-decoding, see the next procedure. To scan a bar code using center-decoding 1 Press to turn on the CK3. 2 Point the scanner window at the bar code label. 3 Press the Scan button or pull the trigger. The illumination beam and the laser pointer appear. 4 Aim both the illumination beam and the laser pointer at the bar code you want to scan. Note: The center-decoding parameter only decodes a bar code if the laser pointer is on the bar code and the illumination beam covers the bar code.
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*J OH NB
Good Read LED
* *J OH NB
Scan button
When the CK3 successfully reads a bar code label, you hear a high beep and the green Good Read LED turns on briefly.
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3 Slide the microSD card cover toward the OPEN position and lift the cover.
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5 Close the microSD card cover, and slide the cover toward the LOCK position. 6 Replace the cover. 7 Use the stylus to press the reset button in the battery compartment of the CK3. Do not use force or a sharp object when pressing the reset button. You may damage the reset button.
Reset button
9 Press
You should be able to navigate to the SDMMC Disk folder and see the contents of the microSD card. If the microSD card is bootable, your CK3 boots from the card. If the microSD card contains operating system upgrade files, the upgrade process automatically starts. For more information, see Upgrading the System Software on page 60.
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2
Connecting and Configuring the CK3
Use this chapter to understand how to configure the CK3 to communicate in your network. This chapter contains these topics: Managing the CK3 Using SmartSystems Foundation Connecting to a PC Configuring the CK3 Parameters Configuring the CK3 for Your Network Configuring Wireless Security
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The SmartSystems console can report on asset locations and battery status, making it easier to manage your mobile devices. With an AutoDeploy license, SmartSystems can automatically push software, configuration settings, and other files to connected CK3s. The license also enables Scan-to-Connect, which makes connecting additional CK3s to your wireless network as easy as reading bar codes. SmartSystems Foundation can be downloaded at no charge from the Intermec web site. For more information, visit www.intermec.com\SmartSystems. To purchase an AutoDeploy license, contact your local Intermec sales representative.
Connecting to a PC
You can use Microsoft ActiveSync to establish a connection between your CK3 and PC. ActiveSync lets you transfer files, synchronize files, remotely debug, and perform other device management activities. ActiveSync is a free application available from the Microsoft web site.
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To establish an ActiveSync partnership between your CK3 and PC, you need to physically connect your CK3 to your PC using these accessories: AD20 single dock USB to mini-USB cable 1 Download ActiveSync from the Microsoft web site and install ActiveSync on your PC. When installation is complete, the Get Connected dialog box appears.
2 Follow the onscreen instructions to establish a partnership. When the partnership is established, the Microsoft ActiveSync screen appears on your PC.
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You can also configure the CK3 with configuration bundles that you create using SmartSystems Foundation. For more information, see the SmartSystems Foundation online Help.
3 Change settings as needed. As you choose parameters, information on each parameter appears in the upper right pane of the Intermec Settings browser. 4 When you are done making changes, choose File > Save Settings. For help with using Intermec Settings, in the browser click Help > Contents. For information on all parameters in Intermec Settings, see the Intermec Settings Command Reference Manual.
For information about each command, see the Intermec Settings Command Reference Manual. Navigating in Intermec Settings
To Perform This Action Select a command. Do This Tap the command or use the up and down arrow keys.
Expand a command. Tap the command or use the left and right arrow keys.
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Note: When you restore default settings in Intermec Settings, only the settings for visible items are restored to defaults. The settings for hidden menu items are not affected. For more information, see the SmartSystems Foundation online Help.
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To configure 802.11 radio parameters 1 Tap Start > Settings > the Systems tab >Intermec Settings. 2 Tap Communications > 802.11 Radio > Funk Security > [Profile #] > SSID. 3 Enter your SSID (network name). 4 If you are not using DHCP, tap IP Settings and configure your network settings. 5 Make sure that your CK3 is talking to the network and that the network can see your CK3. 6 Configure security. For help, see Configuring Wireless Security on page 41.
You need to turn on the Bluetooth radio before you can discover and connect to other Bluetooth devices. By default, the radio is turned off. To turn on the Bluetooth radio 1 Tap Start > Settings > the Connections tab > Bluetooth > the Mode tab.
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3 (Optional) If you want your CK3 to be visible to other Bluetooth devices, tap Make this device visible to other devices. 4 Click ok. The Bluetooth radio maintains its current state through a warm or cold boot and maintains virtual COM ports. But, if you clean boot your CK3, you need to recreate pairings to devices. You can also access Bluetooth settings using Intermec Settings. To access Bluetooth settings using Intermec Settings In Intermec Settings, tap Communications > Bluetooth. For more information about Bluetooth settings, see the Intermec Settings Command Reference Manual.
Note: For both methods, you need the Bluetooth address. The Bluetooth address is on the labels located on the outside of the CK3 shipping box, and on the packet of information that ships with the mobile computer.
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To create a connection configuration label using EasySet 1 Download EasySet from the Intermec website at www.intermec.com. 2 Click the Products tab. 3 Using the Products page, navigate to your product page. Click Computers > Handheld Computers > CK3 > Downloads tab > EasySet ver. 5.6.4.2. 4 Follow the instructions to download EasySet. 5 Open EasySet. 6 Select Interface > Bluetooth > Connect/disconnect > Compose BT addess:. The Bluetooth - Connect/disconnect - Compose BT addess screen appears. 7 Enter the BT address listed on the labels. 8 Click OK. To connect to a Bluetooth scanner with a connection configuration label 1 Make sure that the Bluetooth radio on your CK3 is enabled and that your CK3 is visible and connectable. 2 Make sure that your Bluetooth scanner is on. 3 With your Bluetooth scanner, scan the Bluetooth EasySet connection configuration label. 4 When prompted, enter the passcode for your scanner. The default passcode for Intermec Bluetooth scanners is 0000. 5 Tap Finish.
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To connect to a Bluetooth scanner with the Wireless Scanning Wizard 1 Select Start > Settings > the System tab > Wireless Scanning.
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To select the current wireless printer 1 Select Start > Settings > the System tab > Wireless Printing.
2 Tap Search to find a printer, or tap Manual to enter a device address. Follow the onscreen instructions to select the current wireless printer. 3 (Optional) Tap Print Test Page. The printer prints out the test page. Note: You can also print wirelessly using Microsoft APIs with Bluetooth extensions for Winsock and Bluetooth virtual COM ports. For help, see the IDL, available from the Intermec web site at www.intermec.com/idl.
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To connect to a Bluetooth audio device 1 Select Start > Settings > the System tab > Bluetooth Audio. The Bluetooth Audio screen appears.
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2 Configure these network parameters: If you have a DHCP server, enable DHCP. If you do not have a DHCP server, set these parameters: a IP address b Subnet mask c Default router 3 If necessary, set these parameters: Primary and secondary DNS servers Primary and secondary WINS servers
4 Make sure that your CK3 is communicating with the network and that the network can see your CK3.
For more information about these accessories and how to order them, see Accessories on page 94.
2 From the iConnect menu, select Status > Wireless. The Wireless Status screen appears and checks the connection.
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To configure the network settings From the iConnect menu, tap Tools > Wireless Settings. From the iConnect menu, select Tools > Ping Test. To test the connection of your CK3 against your network
This section explains how to configure wireless security on your CK3. If you choose not to use security, see Disabling Security on page 52. Intermec recommends that you always implement security. You must use either Funk or Microsoft security to implement your security solution. For details, see the next section, Choosing Between Funk and Microsoft Security. If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security, this section also assumes that your authentication server and authenticators are properly configured. Note: Your security choice does not depend on your authentication server. For example, you can choose Funk security if you use Microsoft Active Directory to issue certificates.
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Funk (default)
3 Tap a profile to expand it. 4 (Optional) In the Profile Label text box, enter a meaningful name for your profile. 5 Configure your security settings. For help, see the next sections. 6 Repeat Steps 3 through 5 for each profile you want to define. 7 Select one profile as the active profile by tapping Active Profile and choosing a profile from the list. 8 Save your settings.
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d For Validate Server Certificate, choose Yes and press Enter. Note: The correct date must be set on your CK3 when you enable Validate Server Certificate. If you choose TLS: a Load a user and root certificate on your CK3. For help, see Loading a Certificate on page 50. b Enter a User Name and Subject Name. c For Validate Server Certificate, choose Yes and press Enter. d (Optional) To increase your level of security, enter a Server 1 Common name and a Server 2 Common name. 9 Save your settings and exit Intermec Settings. To configure WPA or WPA2 with Funk security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 6 For Association, choose WPA or WPA2 and press Enter. 7 For 8021x, choose None and press Enter. 8 For Pre-Shared Key, enter the pre-shared key or passphrase. The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the access point. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CK3 internally converts it to a pre-shared key. This value must match the passphrase on the authenticator. 9 Save your settings and exit Intermec Settings.
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d For Validate Server Certificate, choose Yes and press Enter. If you choose TLS: a Load a user and root certificate on your CK3. For help, see Loading a Certificate on page 50. b For Validate Server Certificate, choose Yes and press Enter. c Enter a User Name and Subject Name. d (Optional) To increase your level of security, enter a Server 1 Common name and a Server 2 Common name. 10 Save your settings and exit Intermec Settings.
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for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs. 10 For Transmit key, choose the key you want to use for transmitting data. 11 Save your settings and exit Intermec Settings.
4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose WPA. Data Encryption automatically defaults to TKIP. 6 For 802.1x Authentication, choose either TLS or PEAP. 7 If you choose TLS: a Select Properties and tap the Run App button. The Auth. Settings dialog box appears. b Tap the Select button. c Select your certificate from the list and press Enter. The User Logon dialog box appears.
d Enter a User Name and Domain and press Enter. If you choose PEAP: a Select Properties and tap the Run App button. The Auth. Settings box appears. b Select Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears. c Enter a User Name and Password and select Save Password. d (Optional) In the Domain field, enter the Active Directory domain associated with the user account. e Press Enter. 8 Save your settings and exit Intermec Settings. To enable WPA-PSK With Microsoft Security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose WPA-PSK. Data Encryption automatically defaults to TKIP. 6 For Pre-Shared Key, enter the pre-shared key or the passphrase.
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The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the authenticator. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CK3 internally converts it to a pre-shared key. This value must match the passphrase on the authenticator. 7 Save your settings and exit Intermec Settings.
d Enter a User Name and a Domain. and press Enter. If you choose PEAP: a Select Properties and tap the Run App button. The Auth. Settings box appears. b Select Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears. c Enter a User Name and Password and select Save Password. d (Optional) In the Domain field, enter the domain. e Press Enter.
CK3 Mobile Computer Users Manual 49
9 For Network Key Setting, choose Automatic. 10 Save your settings and exit Intermec Settings.
Loading a Certificate
If you choose to use transport layer security (TLS) with WPA or 802.1x security, you need a unique client certificate on the CK3 and a trusted root certificate authority (CA) certificate. Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key. They contain a public key and the entity name that owns the key. Each certificate is issued by a certificate authority. To import a certificate 1 Tap the iConnect icon ( ) in the lower right corner of the Today screen. The iConnect pop-up menu appears. 2 Select Tools > Wireless Settings. The Profile Wizard appears.
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4 For 8021x Security, select PEAP, TLS, or TTLS. 5 Tap Get Certificates.
6 To import a root certificate: a Tap the <<< button next to the Import Root Certificate field to select the root certificate (DER-encoded .cer file) to import. b Click Import Root Cert to install the selected certificate. To import a user certificate: a Tap the <<< button next to the Certificate Path field to select the user certificate (DER-encoded .cer file without the private key) to import.
CK3 Mobile Computer Users Manual 51
b Tap the <<< button next to the Key Path field to select the private key (.pvk file) which corresponds to the user certificate you selected. To import a certificate from an IAS server: a Tap Web Enrollment. b Enter the User, Password, and Server (IP address) to log into the server. c Tap OK. A dialog box appears asking if you want to load the root certificate.
d Tap OK. The Enrollment Tool message box appears telling you that the certificate has been added. e Tap OK to close the message box.
Disabling Security
If you choose not to use security with your wireless network, you can disable it on the CK3. Intermec recommends that you always set security in your network. To disable security 1 Open Intermec Settings. 2 Choose Communications > 802.11 Radio > Microsoft Security. 3 For Network Authentication, choose Open. 4 For Data Encryption, choose Disabled. 5 Close Intermec Settings.
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3
Developing and Installing Applications
This chapter contains guidelines for developing applications for the CK3 and contains these sections: Developing Applications for the CK3 Installing Applications on the CK3 Freeing Up Virtual Memory for Applications Launching an Application Automatically Upgrading the System Software
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For more information on installing applications, see the Intermec Developer Library Resource Kit Developers Guide.
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To install an application on the computer using ActiveSync 1 Connect to the CK3 via ActiveSync. For help, see Connecting to a PC on page 28. 2 Copy the .cab files from your development PC to the CK3. 3 Warm boot or cold boot the CK3. 4 After the boot process is finished, browse to the .cab files and tap the files to install them.
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To manage the state of the FTP server Modify these existing registry keys:
HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpAutoStart HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpHeartbeat
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6 Clear the check box of any components you do not want installed after a clean boot. For a description of each component, see the next table. By default, components already installed on the computer are automatically checked to be installed again after you perform a clean boot. 7 Tap Apply to initiate the clean boot and install only the files that are selected. 8 Tap Yes to continue with the clean boot. The computer performs a clean boot and restarts with all of the checked components installed. InstallSelect Software Components
Component Name Description Data Collection & Data collection and Intermec Settings. Also includes Intermec Settings on-unit SDK libraries. If you disable this .cab file, you cannot scan or collect data on the device and you cannot use Intermec Settings. Funk Wireless Security Printer Support Intermec security supplicant that provides a wireless security solution with several features that are not supported by Microsoft. Provides Intermec printer driver support.
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Avalanche Enabler Enables the client to the Wavelink Device Management solution.
Depending on the options you selected for your CK3, you may see other components available from the InstallSelect application.
AutoRun.exe automates operations on your CK3. You can configure AutoRun.exe through the AutoRun data file (AutoRun.dat). For compatibility with other Intermec computers, you can place a copy of AutoRun.exe in the same folder as your AutoRun.dat file. To create and install the AutoRun.dat file on your computer 1 Create a folder called System on your CK3. 2 On your PC, open the Notepad application. 3 Write commands for AutoRun.dat using the supported AutoRun script commands. For help, see the next table. 4 Save the Notepad file as AutoRun.dat. 5 Copy the AutoRun.dat file to the System folder on your CK3. During every boot, the system scans for AutoRun.dat in the System folder.
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AutoRun supports the following script commands in AutoRun.dat. AutoRun Script Commands
Command Description EXEC CALL CHAIN RUN LOAD Launches a specified program and waits for it to finish (up to 10 minutes). Processes a specified file of commands and returns. Processes a specified file of commands and does not return. Loads and runs a specified program. Loads and runs a specified program.
AutoRun handles quoted file names for the first parameter, which allows you to specify path names or file names that contain white spaces. AutoRun only supports one set of quotes per command.
You need to download the latest upgrade files from the Intermec web site to your PC.
60 CK3 Mobile Computer Users Manual
To download the upgrade files 1 Start your web browser and go to the Intermec web site at www.intermec.com. 2 Go to Support > Downloads. 3 Click the link to search the product downloads. 4 Select your computer from the Downloads list. The Downloads page displays all of the downloads available for your computer. 5 Download the upgrade file you need. If you want to upgrade both the OS and the SSPB, you will need to download both files.
4 Using the stylus, press the Reset button in the battery compartment. 5 Press and hold 6 Continue to hold as you insert the battery back into the CK3. until a Warning message appears.
7 Release , read the message, and press either button on the right side to continue. 8 Perform the screen alignment and wait for the CK3 to load files from the microSD card. When the progress is complete, the CK3 warm boots to reset the configuration. 9 Remove the microSD card and delete the files. 10 Set the date, time, and network communication parameters to reestablish communications with the other devices in the wireless network.
5 Double-click the .exe file on your PC. An InstallShield application starts and walks you through the process of extracting the upgrade files to the default location. Note: Do not change the default location where InstallShield extracts the files. The SmartSystems console requires the files to be in this location. 6 From the SmartSystems console, locate the device upgrade to install. 7 Drag the application to each CK3 you want to upgrade or to a group of CK3s in a folder.The SmartSystems console installs the upgrade on your computers. After the download is complete, your CK3 replaces the operating system and automatically performs a cold boot. Note: The SmartSystems console indicates that your CK3 is offline, by displaying a red stop sign symbol, until the CK3 reboots and reconnects to the system.
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4
Troubleshooting and Maintaining the CK3
This chapter contains possible solutions to problems you may encounter while using the CK3. This chapter also contains information on booting the computer and these topics: Calling Product Support Troubleshooting Your CK3 Resetting the CK3 Cleaning the Scanner Window and Screen
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You can find most of the information listed above in Intermec Settings. Consult your application developer for information on your custom application. To find your configuration number Look at the CN field of the configuration label on the back of your CK3.
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To find your operating system version 1 Tap Start > Internet Explorer. 2 Tap the Intermec logo. The Intermec page appears and displays the version of the operating system and the SmartSystems Platform Bundle (SSPB) loaded on your CK3.
If you are working in Intermec Settings, you cannot You scan a scan configuration commands. Exit the application configuration to scan configuration commands. command, such as Beeper Volume, and you hear three low beeps and nothing happens.
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You may have locked a modifier key on the keypad. Press the necessary key sequence to unlock the key. For help, see Using the Keypad on page 8.
Make sure the backlight is on. Make sure you have a charged battery that is
installed correctly. For help, see Charging the Battery on page 5. The battery may be discharged. Replace the battery with a spare charged battery, or charge the battery. Reset the CK3. For help, see Resetting the CK3 on page 77.
You insert a The microSD card may not be installed correctly. microSD card and Insert the microSD card as described in Steps 2 cannot find the through 4 of Using a microSD Card on SDMMC Disk folder page 23. on the CK3. Or, you The microSD card may be damaged. Try another insert a bootable SD microSD card. card and the CK3 does not boot from the card. The Battery status LED is on.
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The computer Press the power key to turn off the CK3, and then appears to be locked press the power key again to turn it on. up and you cannot Press and hold the power key 5 seconds to warm enter data. boot the CK3. Try reloading the firmware. For help, see Upgrading the System Software on page 60. If the CK3 does not boot or reset, contact your Intermec representative for help. You tap the screen and nothing happens. Align your screen. For help, see Aligning the Touch Screen on page 15.
Move closer to an access point or to a different location to reestablish communications until you reconnect with the network. Any data collected while out of range is transmitted over the network.
There may be a problem with the host computer, with the connection between the Intermec Application Server and the host computer, or with the connection between the access point and the host computer. Check with network administrator to make sure the host is running and allowing users to login to the system.
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The CK3 does The CK3 may not be communicating with the not appear to be access point. Make sure the CK3 network name authenticating and a matches the access point network name (SSID). network connection The 802.1x security network may not be active. icon does not appear Make sure the server software is properly loaded on the toolbar. and configured on the server PC. See server software documentation for help. A network connection icon appears in the toolbar, but then disappears.
When you change the SSID, the WEP key values are You are setting up not saved. Configure the WEP key values and save multiple access points in a network, your changes. with different SSIDs, and the connection fails.
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You clean boot the CK3 and this message appears, The server certificate has expired or your system date is incorrect.
You may be too far away from the bar code label.
Try moving closer to the bar code label and scan it again. You may be scanning the bar code label straight on. Change the scanning angle and try again. Move within two feet of a wall to test the effective scan of the scanner. For help scanning bar codes, see Scanning Bar Codes on page 17.
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The scanner does not Aim the scanning beam so that it crosses the entire read the bar code bar code label in one pass. Try changing the scan label. angle. Check the quality of the bar code label, Scan a bar code label that you know scans well. Compare the two bar code labels to see if the bar code quality is too low. You may need to replace the label that you cannot scan. Make sure the bar code symbology is enabled. For help, see Using Intermec Settings Directly on the CK3 on page 31. Make sure the application is accepting input by scanning a bar code. You may need to type this information instead. The scanner does not The scanner window may be dirty. Clean the window with a solution of ammonia and water. Wipe dry. Do read the bar code labels quickly, or the not allow abrasive material to touch the window. scanning beam seems to be faint or obscured. The scanned bar code data that appears in your application does not match the data encoded in the bar code label. The CK3 may have decoded the bar code label in a different bar code symbology. Try scanning the bar code label again. Make sure you scan the entire label.
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Follow the next procedure to use iConnect to verify available access points and networks, check signal strength, and view other diagnostics. If you need to contact Intermec Product Support, this information can be helpful in troubleshooting wireless network connection issues. To use iConnect to verify network status 1 Tap the iConnect icon ( screen. ) in the lower right corner of the CK3
2 Choose Status > Wireless. 3 Tap Advanced. The diagnostics screen appears.
The ISpy tab shows: the MAC address and IP address of the 802.11 radio. network association status, including the SSID and MAC address of the access point security configuration. radio transmit power and signal strength information.
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4 Tap the Scan tab to view a list of available 802.11 networks. The list includes the signal strength, channel, and MAC address for each network.
5 Tap the Supp tab to view radio supplicant information, including a list of supplicant events and authentication status.
To verify the settings for the currently active security profile, tap Configure Profile. The Profile Wizard for the active profile appears. To try reconnecting to the network, tap Reconnect. To delete the events in the list, tap Clear Events.
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To run a ping test: a In the Host field, enter the IP address of the host. b From the Repetitions list, choose the number of times the CK3 will ping the host. c Tap Ping. The graph shows the amount of time it takes for the host to return the ping. Tap List to see this information in a list format.
7 Tap the RSSI tab to view the received signal strength of the host signal.
The information box includes the current signal strength, host SSID name, MAC address, data rate, and transmit power.
CK3 Mobile Computer Users Manual 75
8 Tap the Conf tab to set up a log file that lists RSSI history.
This screen includes the 802.11 radio driver version and available radio modes. To create a log file: a Check the Log to File check box. b (Optional) Change the sample period and number of samples displayed. c Tap Log File. The Save As screen appears. d (Optional) Change the name of the saved log file, the folder to which the file will be saved, the content type (log or text), and the location. e Tap Save.
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The CK3 shuts down, restarts, and goes through the initialization process.
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To cold boot your CK3 1 Press and hold for about 2 seconds to suspend the CK3. 2 Remove the battery. 3 Use the stylus to press the reset button in the battery compartment of the CK3.
Reset button
Do not use force or a sharp object when pressing the reset button. You may damage the reset button. 4 Replace the battery.
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To clean boot the CK3 1 Press and hold for about 2 seconds to suspend the CK3. 2 Remove the battery. 3 Use the stylus to press the reset button in the battery compartment of the CK3.
Reset button
4 Replace the battery. 5 Press and hold both and the PTT button. 6 Continue to hold and PTT until the Clean boot the system? prompt appears on screen. 7 Release the two buttons, read the message, and press the appropriate button to either proceed with the clean boot or cancel the clean boot. Note: You can also clean boot your CK3 from the SmartSystems console: right-click the CK3 and select Intermec Power Tools > Clean Boot Device.
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Clean the scanner window and CK3 screen as often as needed for the environment in which you are using the computer. To clean the CK3, use a solution of ammonia and water. There are no user-serviceable parts inside the CK3. Opening the unit will void the warranty and may cause damage to the internal components. To clean the scanner window and computer screen 1 Press to turn off the CK3. 2 Dip a clean towel or rag in the ammonia solution and wring out the excess. Wipe off the scanner window and screen. Do not allow any abrasive material to touch these surfaces. 3 Wipe dry.
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A
Specifications
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Appendix A Specifications
Screen Specifications
240 RGB x 320 pixels 8.9 cm (3.52 in) diagonal square active area, VGA LED backlight with 5 levels of brightness
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Appendix A Specifications
Options
Alphanumeric and function keypad Numeric and function keypad Large numeric and limited function keypad
* These symbologies are only available if your CK3 has an extended range area imager or a near-far range area imager.
83
Appendix A Specifications
in
8" 7" 6" 5" 4" 3" 2" 1" 0" 1" 2" 3"
2"
6"
10"
14"
20
15
EAN/UPC 100%
10
0.125 mm / 5 mils
10
0.5 mm / 20 mils
15
8"
20
cm
0 5 10 15 20 25 30 35 40
EV12 Linear Imager Minimum Reading Distances: This graphic does not include the 0.12 cm (0.05 in) setback for the CK3. 84 CK3 Mobile Computer Users Manual
Appendix A Specifications
* Typical reading distances are measured in an office environment (200 lux). ** Minimum distance depends on bar code width and scan angle.
0" 8" 16" 24" 32" 36"
in
16" 14" 12" 10"
4"
12"
20"
28"
40
30
EAN/UPC 100%
20
10
10
20
0.5 mm / 20 mils
30
16"
40
cm
0 10 20 30 40 50 60 70 80 90
EV12 Linear Imager Typical Reading Distances: This graphic does not include the 0.12 cm (0.05 in) setback for the CK3.
85
Appendix A Specifications
EAN/UPC 100%
Data Matrix 0.18 mm (7 mils) 0.25 mm (10 mils) 0.38 mm (15 mils) PDF417 0.17 mm (6.6 mils) 0.25 mm (10 mils) 0.38 mm (15 mils)
86
Appendix A Specifications
0" in 10" 8" 6"
PDF417 10 mils Data Matrix 10 mils
4"
8"
12"
16"
20"
24"
28"
32"
36"
25 20 15 10 5 0 5 10
0.15mm/6 mils
15 20 25
8"
10"
0.5 mm / 20 mils
cm 0 10 20 30 40 50 60 70 80 90
EA20X Extended Range Area Imager Minimum Reading Distances: This graphic does not include the 0.2 cm (0.08 in) setback for the CK3.
87
Appendix A Specifications
16"
32"
48"
64"
80"
96 "
112"
128"
144"
160"
69 cm 27.2" 110 cm 43.3" 1 mm / 40 mils 220 cm 86.6" 2.54 mm / 100 mils 430 cm 169.3"
0.5 mm / 20 mils
cm 440
EX25B Near-Far Range Imager 1D Minimum Reading Distances: This graphic does not include the 0.24 cm (0.09 in) setback for the CK3.
88
Appendix A Specifications
* Typical reading distances are measured in an office environment (200 lux). ** as long as the bar code label fits in the reading area
0" 32 " 64" 96 " 128" 160 " 192 " 224 " 256" 288" 320" 352" 400 320
100% EAN contrast UPC 110 cm 43.3"
in 160" 128" 96" 64" 32" 0" 32" 64 " 96 " 128" 160"
1 mm / 40 mils
cm 0 80 160 240 320 400 480 560 640 720 800 880
EX25B Near-Far Range Imager 1D Typical Reading Distances: This graphic does not include the 0.24 cm (0.09 in) setback for the CK3.
89
Appendix A Specifications
* Typical reading distances are measured in an office environment (200 lux). ** as long as the bar code label fits in the reading area
0" 32 " 64" 96 " 128" 160 " 192 " 224 " 256" 288" 320" 352" 400 320 240
340 cm 133.9"
1.4 mm / 55 mils
160 80 0 80
680 cm 267.7"
160 240
128" 160" 0 80 160 240 320 400 480 560 640 720
790 cm 311"
320 400
cm 800 880
EX25B Near-Far Range Imager 2D Typical Reading Distances: This graphic does not include the 0.24 cm (0.09 in) setback for the CK3.
90
Appendix A Specifications
16
32
48
64
80
96
112
128
144
160
EX25C Near-Far Range Imager 1D Minimum Reading Distances: This graphic does not include the 0.24 cm (0.09 in) setback for the CK3.
91
Appendix A Specifications
15 cm (5.91 in)
* Typical reading distances are measured in an office environment (200 lux). ** Minimum distance depends on bar code width and scan angle.
0 in 160 128 96 400 320 240 160 80 0 80 160
0.5 mm/20 mils 1 mm/40 mils
40
80
120
160
200
240
280
320
360
400
440
480
64 32 0 32 64 96 128 160 0 100 200 300 400 500 600 700 800 900 1000 1100 1200
0.25 mm 10 mils
EX25C Near-Far Range Imager 1D Typical Reading Distances: This graphic does not include the 0.24 cm (0.09 in) setback for the CK3. 92 CK3 Mobile Computer Users Manual
Appendix A Specifications
* Typical reading distances are measured in an office environment (200 lux). ** Minimum distance depends on bar code width and scan angle.
0 in 160 128 96 400 320 240 160 80 0 80 160
0.76 mm/30 mils 1.4 mm/55 mils
40
80
120
160
200
240
280
320
360
400
440
480
64 32 0 32 64 96 128 160 0 100 200 300 400 500 600 700 800 900 1000 1100 1200
0.25 mm 10 mils
EX25C Near-Far Range Imager 2D Typical Reading Distances: This graphic does not include the 0.24 cm (0.09 in) setback for the CK3.
93
Appendix A Specifications
Accessories
You can use these accessories (sold and ordered separately) with the CK3. To order accessories, contact your local Intermec sales representative.
Appendix A Specifications
Scan Handle
The scan handle provides you with an alternate way to hold the CK3 and scan bar code labels using a convenient scanning trigger.
Vehicle Holder
Use the vehicle holder to store your CK3 when you are not using it.
Holster
The holster provides you with a convenient way to carry your CK3 when you are not using it.
95
Appendix A Specifications
96
B
Default Settings
97
Default Configuration
The following tables list the default values of the configuration commands supported on the CK3. If you restore the CK3to factory default settings, the CK3 uses these values. The commands are grouped by function and reflect the organization of Intermec Settings. For detailed information on most of the commands, see the Intermec Settings Command Reference Manual, available from the Intermec web site at www.intermec.com.
Data Collection
Data Collection Settings
Data Collection Setting Enable Scanner Port Enable Scanner Auto-Detect Scanner Port Baud Rate Default Value Enable Enable 38400
Symbology Settings
Symbology Australian Post Aztec BPO Canada Post China Post Codabar Codablock A Codablock F Code 11 Code 39 Code 93 Code 128/GS1-128 DataMatrix Dutch Post 98 Default Value Disable Disable Disable Disable Disable Disable Disable Disable Disable Enable Disable Enable Enable Disable CK3 Mobile Computer Users Manual
99
Scanner Settings
Scanner Setting Hardware trigger Turn Off After Good Read Trigger mode (area imagers only) Default Value Enable Enable/One-shot Level
Imager Settings
Imager Setting Predefined Modes Sticky Aimer LED duration Signature Image Capture Default Value 1D and 2D Standard 0 (disabled) Disable
RFID
RFID Settings
RFID Setting Enable RFID Service Default Value Enable
100
Reader 1 Settings
Reader 1 Setting Enable Reader Reader Model Default Value Disable IP30
101
Communications
Communications Settings
Communications Setting Device Name Default Value IntermecCK3
Bluetooth Settings
Bluetooth Setting Bluetooth Power Bluetooth Discoverable Bluetooth Connectable Default Value Off Disable Disable
102
103
Certificates Settings
Certificates Setting Import Root Certificates Import User Certificates Import Pac Files Default Value False False False
PSK Settings
PSK Setting Remote Connection Host IP Host Port Default Value 0.0.0.0 5555
104
Device Settings
Device Settings
Device Setting Date Time Adjust for Daylight Time Good Read Beep Good Read LED Beeper Volume Default Value Null Null Disable One Beep On Medium
Display Settings
Display Setting Backlight on Battery Power Backlight Turns Off After Backlight On Tap Backlight on External Power Backlight Turns Off After Backlight On Tap Backlight Level Screen Rotation CK3 Mobile Computer Users Manual Default Value 30 s Enable 1 min Enable High 0 degrees 105
Keypad Settings
Keypad Setting Scan Button Remapping for Handle Trigger Scan Button Remapping for Middle Scan Button Default Value BRI Scanner
Device Monitor
Device Monitor Settings
Device Monitor Setting Poll Period Threshold Values Backup Battery Charge Remaining Main Battery Charge Remaining Storage Load Memory Load Default Value 1 min 10 10 90 90
106
C
Keypads and Keystrokes
107
Standard Characters
Use the following tables to learn how to enter standard and other available characters and functions with the keypad. If there is no sequence of keystrokes for a particular character or function, it is only available through the soft input panel (SIP), which can be accessed by tapping the keyboard icon on the touch screen. Alphanumeric Characters
Character a b c d e f g h i j k l m n o p q r s t u v w x 108 CK3 Mobile Computer Users Manual Alphanumeric Keypad Numeric Keypad Large Numeric 28-Key Keypad
Function Keys
Function F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 F19 Alphanumeric Keypad Numeric Keypad Large Numeric 28-Key Keypad
110
Special Functions
Function Forward Tab Back Tab Space Backspace Shift Caps Lock Field Exit Up Arrow Down Arrow Left Arrow Right Arrow Control Alt Alphanumeric Keypad Numeric Keypad Large Numeric 28-Key Keypad
Note: Depending on your CK3 model, some of the following characters or functions will not be printed on the keypad.
~ k ( )
Note: The following ITE functions are only operational when you are using the ITE application. The large numeric 28-key keypad does not support ITE. Intermec Terminal Emulation (ITE) Functions
Character or Function Field Exit System Request Home Attention Reset Clear Roll Down Previous Screen Roll Up Next Screen Page Left Page Up Page Down Page Right Field + Field Alphanumeric Keypad Numeric Keypad
113
114
I
Index
115
Index Numerics 802.11 radio communications, configuring 33 802.11d standard, described 3 802.1x security configuring with Funk 45 configuring with Microsoft 49 A AA20 audio adapter, described 94 AA21 RS-232 adapter, described 94 AA23 power adapter, described 95 AB17 and AB18 battery, described 94 AB3 battery, charging with the IP30 and SR61 battery pack adapter 95 AC20 quad charger charging times 5 described 94 accessories, described 94 ActiveSync connecting to a PC 28 using to install applications 55 AD20 single dock charging times 5 described 94 AD21 Ethernet multidock charging times 5 described 94 AD22 charge-only multidock charging times 5 described 94 adjusting the speaker volume 12 AE33 vehicle battery adapter, described 94 aligning the touch screen 15 alphanumeric keypad. See keypad. applications developing packaging 54 target location on CK3 54 installing ActiveSync 55 FTP server 56 miniSD card 56 launching automatically 59 area imager reading distances 86, 88, 91 scanning bar codes 1921 association label, connecting to a Bluetooth scanner 35 audio adapter, AA20, described 94 audio device, Bluetooth, connecting to 38 audio recordings, creating using the PTT key 12 AutoRun script commands 60 using to launch other processes 60 AV10 vehicle dock charging times 5 described 94 B backlight settings, configuring 11 backup power, battery 4 bar code symbologies default settings 98 enabled by default 17 supported 83 battery AB17 and AB18, described 94 backup power 4 battery icons, described 7 charging times 5 checking the status 7 described 4 installing 5 maximizing battery life 6 removing 5 status LED 7 battery pack adapter, IP30 and SR61, described 95 Bluetooth audio device, connecting to 38 printer, connecting to 37 scanner connecting to 35 passcode, default 36 Bluetooth Audio applet, described 38 Bluetooth radio communications, configuring 34 turning on 34 booting clean 78 cold 77 troubleshooting 71 CK3 Mobile Computer Users Manual
116
Index booting (continued) warm 77 C calibrating screen 15 calling product support 66 capitalizing characters 10 caps lock, enabling and disabling 10 card, microSD, using to install applications 56 center-decoding, scanning bar codes 22 certificates IAS server, importing from 52 loading 50 root, importing 51 characters capitalizing 10 entering with keystrokes 108 charging the battery 5 cigarette lighter adapter. See vehicle battery adapter. CK3 features 2 clean booting described 78 troubleshooting 71 cold booting, described 77 color-coded keys, using 9 communications 802.11, configuring 33 Bluetooth, configuring 34 Ethernet, configuring 39 serial, using 40 troubleshooting wireless network 73 USB using 40 configuration default settings 98106 number, finding 66 configuring backlight settings 11 network communications 33 remotely with SmartSystems Foundation 33 configuring the CK3 Intermec Settings 3032 SmartSystems console 30 connecting to a PC 28 console 30 contacting Intermec by phone xi CK3 Mobile Computer Users Manual D default bar code symbologies 17 configuration 98106 E EA20X performance, improving 21 reading distances 86 scanning bar codes 19 environmental specifications 82 errors, finding and solving 6772 Ethernet communications, configuring 39 EV12 reading distances 84 scanning bar codes 18 EX25B performance, improving 21 reading distances 88 EX25C performance, improving 21 reading distances 91 extended range area imager performance, improving 21 reading distances 86 scanning bar codes 19 F features of the CK3 2 FTP server, using to install applications 56 Funk security choosing 42 configuring 802.1x 45 LEAP 46 WEP 46 WPA 44 WPA2 44 WPA2-802.1x 43 WPA-802.1x 43 described 42 selecting a profile 42 G green key, using 9 H handle, scan, described 95 hidden characters, typing 111 117
Index holder, vehicle described 95 for CK3 with IP30, described 95 holster, described 95 I IAS server, certificate, importing 52 iConnect enabling FTP server 56 icon, illustrated 15 wireless connection, checking status 40 icons battery, described 7 screen, described 14 IDL (Intermec Developer Library) 54 imager, area center-decoding 22 extended range reading distances 86 near-far range reading distances 88, 91 performance, improving 21 predefined modes 21 scanning bar codes 1921 imager, linear reading distances 84 scanning bar codes 18 installing the battery 5 InstallSelect software components, described 58 using to free up memory 57 Intermec contact information ii product support calling 66 Knowledge Central web site xi support contact information xi Intermec Developer Library (IDL) 54 Intermec Settings configuring CK3 31 described 30 menu items, hiding 32 navigating 31 restoring menu items 32 SmartSystems console, opening from 30 IP30 and CK3 vehicle holder, described 95 IP30 and SR61 battery pack adapter, described 95 IVA, described 60 K keypad capitalizing characters 10 color-coded keys, using 9 hidden characters, typing 111 illustrated 8 keystrokes for entering characters 108 options 83 troubleshooting 68 using the color-coded keys 9 Knowledge Central web site 66 L large numeric keypad. See keypad. launching applications automatically 59 LEAP security, configuring with Funk 46 LEDs, status described 16 illustrated 16 linear imager reading distances 84 scanning bar codes 18 loading certificates 50 locked computer, troubleshooting 69 M manuals, downloading from web xii maximizing battery life 6 memory freeing up virtual for applications 57 installing applications in 54 microSD card installing 23 troubleshooting 68 upgrading CK3 61 using to install applications 56
118
Index Microsoft security choosing 47 configuring 4750 802.1x 49 WEP 50 WPA 47 WPA-802.1x 47 WPA-PSK 48 described 42 modifier keys, using 9 multidock charge-only, AD22, described 94 Ethernet, AD21, described 94 N near-far range area imager reading distances 88, 91 scanning bar codes 20 network communications, configuring 33 connection icon illustrated 14 troubleshooting 70 numeric keypad. See keypad. O Object Store, storing applications 54 omnidirectional scanning 19 operating system upgrading 60 version, finding 67 orange key, using 9 P partnership, ActiveSync, establishing 28 passcode, Bluetooth scanner default 36 patents, list of xiii PC, connecting to with ActiveSync 28 PEAP choosing with 802.1x Funk security 45 choosing with 802.1x Microsoft security 49 choosing with WPA Funk security 43 choosing with WPA Microsoft security 48 CK3 Mobile Computer Users Manual persistent storage manager, upgrading 60 physical specifications 82 power adapter, AA23, described 95 power button described 11 troubleshooting 68 printer, Bluetooth, connecting to 37 problems, troubleshooting 6772 product support calling 66 Knowledge Central web site xi, 66 profile, Funk security, selecting 42 PTT (Push To Talk), described 12 Q quad charger, AC20, described 94 R radio 802.11 communications, configuring 33 Bluetooth turning on 34 Bluetooth communications, configuring 34 reading distances EA20X 86 EV12 84 EX25B 88 EX25C 91 recording audio, using the PTT key 12 removing the battery 5 resetting the CK3 77 root certificate, importing 51 RS-232 adapter, AA21, described 94 S safety icons x scan handle, described 95 scanner window, cleaning 80 scanners Bluetooth connecting to 35 passcode, default 36 supported 17
119
Index scanning center decoding 22 omnidirectionally 19 troubleshooting 71, 72 Scan-to-Connect 28 screen aligning 15 cleaning 80 icons, described 14 specifications 82 touch, described 13 troubleshooting 69 SD card. See microSD card. SDMMC Disk folder troubleshooting 68 security choosing between Microsoft and Funk 42 configuring 4150 Funk 4247 Microsoft 4750 disabling 52 Funk, selecting a profile 42 loading certificates 50 serial communications, using 40 settings configuring remotely with SmartSystems Foundation 33 default 98106 single dock, AD20, described 94 SmartSystems Foundation 28 applications, installing 55 AutoDeploy 28 configuring CK3 remotely 33 Intermec Settings, using from console 30 Platform Bundle finding version 67 upgrading with microSD card 61 Scan-to-Connect 28 upgrading the CK3 62 where to download 28 snap-on adapter AA20 audio adapter, described 94 AA21 RS-232 adapter, described 94 AA23 power adapter, described 95 120 software version, finding 67 speaker, adjusting the volume 12 specifications physical and environmental 82 screen 82 status LEDs battery, described 7 described 16 illustrated 16 storage, increasing with microSD card 23 support, contacting Intermec xi suspend mode, described 11 symbologies. See bar code symbologies. T technical support xi TLS choosing with 802.1x Microsoft security 49 choosing with WPA Funk security 44, 45 choosing with WPA Microsoft security 48 touch screen. See screen. troubleshooting problems 6772 TTLS choosing with 802.1x Funk security 45 choosing with WPA Funk security 43 U uninstalling the battery 5 upgrade files, downloading 61 upgrading operating system 60 persistant storage manager 60 using microSD card 61 using SmartSystems console 62 USB communications, using 40 V vehicle battery adapter, AE33, described 94 vehicle dock, AV10, described 94 vehicle holder described 95 for CK3 with IP30, described 95 virtual memory, freeing up 57 CK3 Mobile Computer Users Manual
Index volume adjusting 12 icon, illustrated 14 W warm booting, described 77 warranty information x WEP security configuring, Funk 46 configuring, Microsoft 50 WiFi communications configuring 33 supported 2 will not boot from microSD card 68 window, scanner, cleaning 80 wireless audio device, connecting to 38 connection, check status with iConnect 40 printer, connecting to 38 scanner, connecting to 35 security, configuring 41 Wireless Scanning Wizard, connecting to a scanner 35 WPA security configuring Funk 44 configuring with Microsoft 47 WPA2 security, configuring with Funk 44 WPA2-802.1x security, configuring with Funk 43 WPA-802.1x security configuring with Funk 43 configuring with Microsoft 47 WPA-PSK security, configuring with Microsoft 48 www.intermec.com Intermec Developer Library 54 Knowledge Central 66 Product Support 66 SmartSystems Foundation 28
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Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com 2011 Intermec Technologies Corporation. All rights reserved.
*935-016-005*
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