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QUARTER 1 MODULE 5: Analytical Listening

Analytical Listening
It is an ability and a capacity to properly analyze what is being said. This does not only mean understanding what the other person is
saying and what they mean to say, but this also means being able to divide difficult questions into separate parts to get to the core.
It sounds easier than it is. Distinguishing between central and peripheral issues is a pre-requisite. Apart from this, common listening
techniques help. The objective of Analytical Listening is to quickly see logical connections, as well as detecting possible gaps in all the
information.

LSD Technique
This is definitely useful when it comes to Analytical Listening. It stands for Listening, Summarizing and Digging Deeper. Listening is
actually hearing what the other is saying. This means full concentration on the other’s story is needed, as well as a thorough sinking
in of the information. Briefly summarizing what the other is saying is usually enough to get the meaning of what one is saying.
Moreover, it causes the other to feel like they are being heard and able to offer additions if the summary is (not) yet complete. By
giving a short summary, the listener gives themselves time to let the information sink in and understand what they just heard. This is
followed by digging deeper to get down to the core.

Audio Productions
Analytical Listening is originally a way of listening to audio productions, where the meaning of the sounds is interpreted correctly by
the listener. It is often used by professionals working on audio productions. Analytical listening is when a listener is actively engaged
with the music they are listening to, where each element of a piece of music is analyzed to understand the intentions of the
composer and/or lyricist. During analytical listening, the listener looks for the deeper meaning of what is heard. Sound itself has no
meaning; it is about the underlying layer. When someone says something, it is not just about the content. It is especially the way
they say it that gives meaning to the words. This intonation also applies in music. The underlying emotional implications of a musical
performance indicate the composer’s meaning and intentions. Music is more than simply a mix of sounds. The composer and/or
lyricist is always trying to convey a meaning or emotion, such as happiness, sadness anger or love.

Analytical Capacity
Analytical ability is very useful in many other occupations as well. Think of leadership roles, technical occupations, and the medical
world, where it comes down to making many analyses. Analytical listening means looking at differences, possible risks, and the
things that make no sense. By analyzing these, the cause of the problem becomes clear. Addressing these will make the information
clearer for both parties. In some cases, the analytical listener will cause the other to feel annoyed. The other may feel “caught”
regarding the fact that they did not provide complete information. By supporting and encouraging them, both parties will find
common ground again.
Analytical capacity is a trait that applies to the analytical listener. This analytical ability is a quality that usually goes hand in hand
with other abilities one has, such as empathic capacity, inquisitiveness, curiosity, desire to learn, being critical and open – minded.
Analytical capacity is a mixture of all these traits and abilities.

Pitfalls of Analytical Listening


Apart from the power of analytical listening, there are also several pitfalls. For example, those who are strongly analytically minded
and capable of good analytical thought tend to think things through too much and hesitate too much before coming up with a final
judgment. Because of their analytical capacity, such a person will first go over all the options, weigh them, and closely examine all
the pros and cons before making a choice. The indecisiveness this brings may be experienced by their environment as highly
annoying.
The previously mentioned danger that the conversation partner will feel attacked is also a potential issue. This is because the
analytical listener asks a lot of questions, which can make them, seem distrustful towards their conversation partner. Besides deeper
questions, the analytical listener will ask many “why” questions, which people will often not be able to answer. The tip is to look for
the answers together and not put the other on the spot. That could be felt as a negative confrontation, which stalls the conversation
and could make it take a different turn.

Analytical Listening and Decision Making


Analytical listening forms one of the foundations of good decision making. Listening thoroughly and analytically makes it easier to
reconstruct a situation and find a solution rationally. This will then lead to optimal decisions especially when it comes to decision
making. Analytical listening is a large part of a leadership skill set. Complex problems are more easily understood, meaning a better
prediction can be made as to which solution or method would be best. Analytical listening can therefore contribute to all kinds of
business roles that call for good planning and decision making.

Analytical Listening and Problem Solving


Analytical listening helps bring balance to a conversation and process information objectively. In conversations with others, feelings
play an important role. When the atmosphere of the conversation is good, chances are, objectivity will disappear into the
background. Being mindful of this allows for a balance to be created between feeling and logical reasoning. Analyses of causes can
be made, after which the consequences of a problem and applying models to them. By distinguishing main problems from partial
problems, the analytic listener can collect a lot of information, and then research it. After collecting all the data, the analytical
listener will be highly able to make logical connections, detect the actual cause, and think of fitting solutions.

Directions: Based on the discussion, answer the following questions relevant to your experiences. Write your answers on the space
provided.
1. What are your experiences with analytical listening?
2. Do you recognize its practical explanation, or do you have any more additional inputs on it?
3. Does analytical listening help you to get to the core of the problem or to make decisions easier?
Types of Listening
General Listening Types:

Discriminative Listening

It is first developed at a very early age – perhaps even before birth, in the most basic form of listening and does not involve the
understanding of the meaning of words or different sounds that are produced in early childhood. For example, a distinction is made
between voices of the parents – the voice of the father sounds different to that of the mother.

It is developed from childhood to adulthood. As we grow older and develop our life experiences, our ability to distinguish between
different sounds is improved. Not only we can recognize different voices, but we also develop the ability to recognize subtle
differences in the way that sounds are made – this is fundamental to ultimately understand what these sounds mean. Differences
include many subtleties, recognizing foreign languages, distinguishing between regional accents and clues to the emotions and
feelings of the speaker.

Example:
Imagine yourself surrounded by people who are speaking a language that you cannot understand. It is like being in an airport in
another country. You can probably distinguish between different voices, male and female, young, and old and gain some
understanding about what is going on around you based on the tone of voice, mannerisms, and body language of the other people.
You are do not understand what is being said but you are using discriminative listening to gain some level of comprehension of your
surroundings.

Comprehensive Listening
It involves understanding the messages that are being communicated. Like discriminative listening, comprehensive listening is
fundamental to all listening types.
To use comprehensive listening, one needs appropriate vocabulary and language skills. Using overly complicated language or
technical jargon can be a barrier to comprehensive listening. It is further complicated by the fact that two different people listening
to the same thing may understand the message in two different ways. This problem can be multiplied in a group setting, like a
classroom or business meeting where numerous different meanings can be derived from what has been said.

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