Fitrat Adiyuliandito
Fitrat Adiyuliandito
Fitrat Adiyuliandito
Objective
I’ am ready to work and I’ve 14 years work experience in various positions (Technician, Customer Service, Sales
& Marketing) and seeking a full-time position.
I’ am a strong-willed person, rapidly adapt to a new system, equipment & environment, fast learner, initiative
person, team player, and self-motivated. Therefore, I’m confident that I would be able to work professionally as
an employee.
Personal Details
Work Experience
Business Development
PT Infrastruktur Digital Edukasi - Jakarta
November 2021 to Present
Job Description:
• Responsible to selling SaaS product such Learning Management System (LMS), Human Resources
Information System (HRIS), Accounting Engine and Logistic System (ERP) with main target is School,
Foundations and Companies.
• Responsible to selling Hardware product such barcode scanning for goods.
• Doing market research or market intelligence.
• Collaborate with other divisions to meet market or client needs.
• Collaborate with other companies to meet our company needs.
• Developing market to achieve sales target.
• Looking for new customers.
• Preparing and performing presentation to the customers.
• Maintaining good relationship with existing customers.
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Senior Marketing Executive
PT Asia Trans Teknologi - Depok
January 2021 to October 2021
Job Description:
• Responsible to selling SaaS product such School Management System, Employee and Student attendance
with main target is School and Companies.
• Responsible to selling Mobile banking application product with main target is local banking eg, Bank
Perkreditan Rakyat, Bank Perkreditan Rakyat Syariah and Financing Cooperatives, Financing Cooperatives
Syariah and Financing Company (Leasing).
• Developing market to achieve sales target.
• Looking for new customers.
• Preparing and performing presentation to the customers.
• Maintaining good relationship with existing customers.
Sales Engineer
PT Sinar Surya Komindo - Jakarta
February 2020 to December 2020
Job Description:
• Responsible to selling telecommunication tools product (B2B) to existing and new customers.
• Maintaining good relationship with customers.
• Maintaining and developing market to achieve sales target.
• Preparing and performing presentation to the customers.
• Follow up the customers to get a new project.
• After sales service to customers (Handling complaints from the customers).
• Weekly report to Sales Director.
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Marcomm Support & Social Media Monitoring
PT Berca Hardaya Perkasa - Jakarta
October 2014 to January 2016
Job Description:
• Coordinate all activity of marcomm division, both from the head office and branch offices.
• Handling the administrative processes of the Marcomm division, both from the head office and branch offices
(POSM requests order, ATL & BTL marketing promotion requests order, documentation, and invoice process).
• Creating annual budget estimate for marketing promotion.
• Responsible and monitoring POSM stock of marcomm division.
• Daily Social Media Monitoring (Facebook & Twitter).
• Creating timeline in social media.
• Promoting new products using social media (Facebook and Twitter).
• Monitoring competitor using the internet and Newspapers.
• Handling customers complaints sourced from social media (Facebook Book, Twitter, Kaskus) and Email.
Record customers complaints from social media (Facebook, Twitter, Kaskus) and Email to the CRM application.
• Answer customers inquiry and customer’s complaints using email or direct comment answer on the social
media.
• Make an announcement to customers via email if any network problem down and make an
announcement of new product to the customers.
• Daily monitoring competitor using the internet and newspapers.
• Helps the marcomm team as quality control for new product promotions.
• Promoting new products using social media.
• Receive customers complaints from CRM application about Blackberry, Telkomsel Flash and iPhone device.
• Handling customers complaints using CRM application and assist to the call center agent.
• Troubleshooting and setting support for Blackberry, Telkomsel Flash and iPhone device by call or visiting to
the customers.
Network Engineer
PT Aneka Spring Telekomindo - Jakarta
May 2008 to November 2008
Job Description:
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• Maintenance and Provisioning FRUNI Connection using V35, E1 MSA card.
Network Engineer
PT Polaris Net – Jakarta
January 2007 to April 2008
Job Description:
• Create a UTP cable become Straight, Cross, Rollover to up connection for Router, Switch, and PC.
• Survey location for a new build up network infrastructure and network connection.
• Maintenance and monitoring link (LAN/WAN) Connection.
• Maintenance and Setting up Wireless connection.
• Maintenance and Setting up Router connection.
• Maintenance and Setting up Switch connection.
Troubleshoot PC.
Education
Skills
• Microsoft Office (Word, Excel, Power Point, Visio)
• Customer Service
• Social Media
• Administration
• Sales and Marketing
• Pre-sales
• Sales Support
• Networking (Wireless, Wireline LAN/WAN) connection
• Troubleshoot PC
Links
https://www.linkedin.com/in/fitrat-adiyuliandito-96535138
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Certifications and Licenses
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