Curriculum Vitae Kleber Alberto Herrera Ceballos

PERSONAL INFORMATION Kleber Alberto Herrera Ceballos

2 De Marzo Street, Atuntaqui, Antonio Ante, Ec100201, Ecuador
+593990422816
Kleber.herrera@tcs.com

Sex Male | Date of birth 20/06/1987 | Nationality Ecuadorian

JOB APPLIED FOR

POSITION Replace with job applied for / position / preferred job / studies applied
PREFERRED JOB for (delete non relevant headings in left column)
STUDIES APPLIED FOR

WORK EXPERIENCE

(2010 - 2015)

Operations Technician
TCS Ecuador- Operations Factory
Check clearinghouse
• Square up deposits in check with client branches
• Transmit information to government financial regulatory entity (BCE)
• Reconcile transmitted amounts with government financial regulatory entity (BCE)

(2016 - 2017)

Administrative Analyst
TCS Ecuador – Admin team
Fixed Asset Team
• Income and output of warehouse assets control
• Seat capacity control
• Asset location update in asset control system

(2018 - 2019)

Administrative Analyst
TCS Ecuador – Admin team
Mobile Phone Contract Administrator
• Cost analysis in bidding process
• Contract compliance monitoring
• Penalties for breach of contract
• Process internal customer requirements

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• Invoice cost distribution

• Gps raisement
• Report cost variances to finance team
• Cost forecast analysis
• Apply mobile phone local policy
• Report payroll deductions

(2020 - 2021)

Administrative Analyst
TCS Ecuador – Admin team
Procuring Process

• Quote products or services required by TCS

• Present cost analysis to get approvals
• Invoice processing through GPS
• Item creation in TCS catalogue through GPS
• Get external approvals for GPS requirements
• Request for budget adding on swon if applicable
• Vendor creation through GPS
• Give support in case GPS issues and report to GPS team
• Give support to finance team in PO closing

Administrative Analyst
TCS Ecuador – Admin team
Canteen Contract Administrator
• Cost analysis in bidding process
• Contract compliance monitoring
• Penalties for breach of contract
• Invoice cost distribution
• Gps raisement
• Report cost variances to finance team
• Cost forecast analysis

Administrative Analyst
TCS Ecuador – Admin team
Office Supplies Contract Administrator
• Cost analysis in bidding process
• Contract compliance monitoring

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• Penalties for breach of contract

• Invoice cost distribution
• Gps raisement
• Report cost variances to finance team
• Cost forecast analysis

Administrative Analyst
TCS Ecuador – Admin team
Printing Contract Administrator

• Cost analysis in bidding process

• Contract compliance monitoring
• Penalties for breach of contract
• Invoice cost distribution
• Gps raisement
• Report cost variances to finance team
• Cost forecast analysis

Administrative Analyst
TCS Ecuador – Admin team
Insurance Policies Administrator

• Include news assets in property policy

• Report to insurance team in case of losses
• Require to our broker the proposals for policies needed in customer contracts
• Get Purchasing Committee approvals
• Raise GPS and manage external approvals
• Invoice processing

EDUCATION AND TRAINING

08-Sep-2022
iSecurity Quiz_WBT
Generic Information Security (iSecurity) Awareness module for TCS Associates, completion of Information Security
Awareness Course (WBT - Course Id:43893) is mandatory prerequisite for the same.

15-Jul-2022
Information Security Awareness - Refresher Course_LCS_WBT
Information security is critical to any business. TCS has implemented various security controls in order to protect its

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information. This course enables associate to refresh his understanding of Security Do's and Dont's.

11-Jun-2022
Agile - Scrum Fundamentals_ILT
How to function an operate in agile way.

04-Apr-2022
Process : Health Safety Environmental Awareness at TCS_Spanish_elementary_WBT
This course provides awareness on Health Safety Environmnetal subjects at work

04-Apr-2022
Diversity and Inclusion_LCS_WBT
WBT on Diversity and Inclusion

29-Jan-2022
Process : Basic IP Awareness WBT
Associates to Understand the basic of Intellectual Property

30-Dec-2021
Business Ethics in TCS – WBT
In the conduct of business we must follow principled behaviour, which includes compliance with the law, and
adherence to the code of conduct. There might still be situations that are grey in nature which must be addressed
with the aid of ethics reasoning.

12-Nov-2021
Process : IPR Awareness - Non-English_WBT
"Intellectual Property Rights (IPR) help to encourage and protect inventors and creators by giving them exclusive
rights over their work for a set period of time.IPR is the subject and understanding of rights that can be attached to IP.
IPRs are legal rights governed by the laws

29-Sep-2021
Data Privacy – English WBT
This course refers to the ability of the associate to understand the definition of Privacy, Privacy Principles and
practices followed.

20-Sep-2021
Digital : AWS Essentials_FP
Amazon Web Services is a leading cloud based services platform and if you are aiming for a career in the cloud
technology, AWS Essentials is a great place to start. This course will introduce you to the various services and
products offered by AWS.

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20-Sep-2021
Digital : Security Assessment_FP
"The cyber world is ripe with risks and threats, and organizations go to great lengths and spend a lot of money to
prevent threats from becoming attacks. Having an effective cybersecurity strategy is imperative to prevent
cybercrime, and performing regular security audits and assessments is vital.

20-Sep-2021
Digital : Endpoint Security_FP
Endpoint Security refers to the process of protecting a network when it is accessed by remote devices like
smartphones, laptops, tablets or other wireless devices. This course provides a comprehensive idea of the concepts
and features of Endpoint Security.

20-Sep-2021
Digital : MFDM IA - El Renacimiento_FP
Amongst the dusty pile of sci-fi novels and Hollywood movies, you've seen plenty of eccentric depictions of the AI
(Artificial Intelligence) future. But AI is already here and all around us, but still in mild forms. We are going to explore it
in this course.

20-Sep-2021
Digital : Comprension de los Sistemas Conversacionales_FP
Los bots van en aumento. Muchas funciones comerciales y de atencion al cliente han comenzado a adoptar bots
para muchas de sus operaciones diarias. Este curso habla sobre los diversos aspectos de los bots y la experiencia
conversacional.

24-Jul-2021
Digital : Mobile Primer_FP
Gartner Inc. predicts that by Q4 of 2017, market demand will increase rapidly by about five times for mobile app
development services than the capacity of internal IT organizations to deliver them. 

24-Jul-2021
Digital : Mobile App Security_FP
This course gives an overview of security concerns raised by mobile applications.

24-Jul-2021
Digital : Security Incident Management and Forensics_FP
We live in a disruptive digital era. In recent years, with the number of Internet-connected devices increasing
exponentially, the severity of security breaches has also become a hot and very troubling issue.

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08-May-2021
Digital : Git Slack Integration_FP
ChatOps is a philosophy backed by technology that enhances team collaboration by connecting work with
conversations. This course covers all fundamental concepts of ChatOps , Chat Clients and Chatbots.

24-Apr-2021
Digital : R3 Corda_FP
R3 Corda is an open-source blockchain platform that allows businesses to ensure full control over the membership
and privacy of a network. This course describes the basic concepts of the R3 Corda platform, and explains how to
develop smart contracts.

20-Feb-2021
Process : Fire Safety Awareness_elementary_WBT
This course provides an awareness to all associates on fire safety.

05-Feb-2021
MPD - LATAM - Induction - ILT/Virtual ILT
In this course we review the Law 20393, the crime prevention Model and the controls that the expouse roles must do

24-Dec-2020
iSecurity Awareness - A Refresher course
Understanding the importance of Secuirty in IT services industry and have an overview of security procedures and
ISO 27001 standards framework

24-Dec-2020
iEvolve Overview_ILT/VILT
iEvolve Overview for Learners and Superviosrs

11-Dec-2020
InfoSecurity Fest 2020 - PICSAW Security PUZZLE
Game developed to create awareness on various aspects of Information security

05-Sep-2020
Digital : Digital Foundation Webinar_VILT
This Category Contains the foundation of the Digital Courses

03-Sep-2020
Privacy By Design E0 _WBT

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To understand the importance of privacy by design and default while developing software applications
25-Sep-2019
KANBAN
KANBAN Abstract

29-Aug-2019
Process: Agile for Practitioners Assessment_Delivery
Assessment to be answered. Those who get mastery score of 80 get E1 competency

18-Feb-2019
Process : Tata Code of Conduct: Awareness and Allegiance
This course is intended to promote awareness and allegiance to the Tata Code of Conduct (TCoC). It is importance
is emphasized in the CEOs message: https://video.tcs.com/play/video/tcs_ceo_tcoc

18-Feb-2019
BFSI - Fraud Risk Management Training – WBT
The module covers what is Fraud risk, how does it affect employees, organization and clients. The module educates
and creates awareness among associates on different types of fraud that impact organization. It also educates
associate son fraud risk framework and channels of reporting etc.

18-Feb-2019
BPO - Compliance Awareness – WBT
- Compliance Overview - TCS BFSI BPS Compliance Program - Local Laws & Regulations - TCS BFSI BPS
Corporate Policies - Key Regulators Across Geographies - International Laws and Regulation - Applicable to TCS
BFSI BPS from a Process Perspective - Responsibilities & Duties

18-Feb-2019
Process: BFSI CBO_Compliance & Fraud Risk Management_Assessment
Assessment for BFSI CBO on the fraud and Compliance management

18-Feb-2019
Process: Safety at work induction for TCS Germany – WBT
Overview about the Safety at Work Induction for TCS Germany

18-Feb-2019
Process : Data Privacy Non-English_WBT
This course refers to the ability of the associate to understand the definition of Privacy, Privacy Principles and
practices followed.

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 18-Feb-2019
Process: Intellectual Property Rights - An Introduction_WBT
Understanding of IP and IPR

 18-Feb-2019
Process: Europe GDPR - Non English_WBT
This course refers to the ability of the associate to understand the definition of GDPR, 12 steps of GDPR and
practices followed.

09-Jan-2019
SPEED & Appraisal Awareness - VILT/ILT
The course covers the conceptual background of Performance Management, the Balanced Score Card Approach,
PMS @ TCS and a run through of the SPEED Process

27-Nov-2018
Introduction to TCS Processes and internal applicatoins – ILT
This course helps in understanding the TCS proceses and various applications available internally.

 19-Jul-2018
Agile and Lean Principles, Values and Benefits Workshop
Eliminate Waste Establish RYP and Ownership Improve Efficiency and Quality Increase Robustness and
Transparency Establish Continuous Learning Course Address Application of Agile Values and Principles Application
of Lean Principles Being Agile - The Big Picture Being

01-May-2018
BPO-Managing Meetings
The module is designed to cater to assistant managers and managers. Meetings are essential in present day
scenario. Often time and energy is wasted at the meetings which are not well prepared, have no clear purpose and
where attendees fail to participate in the meeting. 

26-Jul-2017
Knowledge Transition Program - Domain - ILT/Virtual ILT
Knowledge Transition Program - Domain Program to register and track Informal and Project Specific Learning in
Domain Areas

29-Sep-2016
Process : Software Security Awareness for Team Members_Elementary_WBT
The course covers basics of Software Security for the TCS Team Member role. Addresses: What is the need of

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Software Security, Various Software Security Issues, How to integrate Security into SDLC
14-Jun-2016
Information Security Awareness - Main Course
Information security is critical to any business. TCS has implemented various security controls in order to protect its
information. Understanding of and compliance to security requirements by an associate plays pivotal role in
protection of the information.

25-Sep-2015
BPO Services - iQMS Orientation Manual Assessment - VILT
"The course covers : • iqms Brief • Quality Manual • BPS Services Process Handbook • BPS Project Procedure
Manual • BPS Metrics Program • Guidelines and Case Studies"

21-Sep-2015
Process : BPO Services - iQMS Orientation Training_elementary_ILT/Virtual ILT
"The course covers : • iqms Brief • Quality Manual • BPS Services Process Handbook • BPS Project Procedure
Manual • BPS Metrics Program • Guidelines and Case Studies"

01-Aug-2015
Awareness on Policy for Prevention of Sexual Harassment _LCS_WBT
The course content is been replaced and request to take the new version. "The WBT is an effort to educate and train
all Employees of TCS globally .This WBT aims to generate awareness on TCS’s Global Policy towards Prevention of
Sexual Harassment "

07-Jan-2012
Process : Health Safety & Environment: HSE Awareness @ TCS_elementary_ ILT/Virtual ILT
This course is conducted to all associates, service providers who work at TCS sites to make them aware of HSE
activities in TCS Addresses requirements and standards pertaining to : Environmental Management and Engineering
(ISO 14001), Occupational Health and Safety (OHSAS 18001)

26-Jul-2010
Knowledge Transition Program - Process - ILT/Virtual ILT/iON LX_Async
Knowledge Transition Program - Process. Program to register and track Informal and Project Specific Learning on
Process related áreas.

PERSONAL SKILLS Problem solving

Flexibility
Communication Skills
Team work
Creativity
Organization Skills

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Attention to Detail
Responsibility

Mother tongue(s) Spanish

UNDERSTANDING SPEAKING WRITING

Other language(s) Spoken Spoken
Listening Reading
interaction production

Advance Advance Advance Advance Advance

English

Superior writing, level thirteen – CEC EPN

Communication skills Good communication skills gained through my experience working with customer and
suppliers like:

Organisational / managerial ▪ leadership (currently responsible for a team of 10 people)

skills

Job-related skills Replace with any job-related skills not listed elsewhere. Specify in what context they were
acquired. Example:
▪ good command of quality control processes (currently responsible for quality audit)

Computer skills Replace with your computer skills. Specify in what context they were acquired. Example:
▪ good command of Microsoft Office™ tools

Other skills Replace with other relevant skills not already mentioned. Specify in what context they were
acquired. Example:
▪ carpentry

Driving licence Replace with driving licence category/-ies. Example:

▪B

ANNEXES

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