CHCPRP003

Student Assessment
Task Three: Observation
 Assessment Cover Sheet
This document must be signed by the student for each assessment completed. Submission of Assessments
will not be accepted for marking/review without a completed and signed Assessment Cover Sheet.

Qualification Title CHC52015 Diploma of Community Services

Unit Code CHCPRP003
Unit Title Reflect on and improve own professional practice.
Student Name Shweta Khadka
Student ID 104426
Student Email Sweta108khadka@gmail.com
Assessor Name Kathyln
Campus ☐Melbourne xSydney ☐Brisbane ☐Perth
Due Date Week 8
Submission Date 8/27/2021
Assessment Task Task Three – Observations

Student Agreement:
By signing this Agreement, I confirm that I understand the Assessment Submission Guidelines, as detailed
in the Student Handbook and Acknowledge Education’s policies and procedures. In particular:
• The work submitted is my own and does not contain another person’s material represented in my
work.
• I understand that I must acknowledge in an appropriate manner all information and sources of
assistance used in my assessment work.
• I have followed all submission, presentation and file name guidelines outlined in the submission
guidelines. I am aware that if I do not follow the required guidelines, this could result in my
assessments being returned not assessed by my trainer/assessor.
• I understand that I must not receive undue assistance or the unauthorised help of others in the
preparation of my assessment work.
• I will not allow other students to access or copy in whole or any part of my assessment work.
• I understand that if I am dissatisfied with the way I have been assessed or with my result, I have the
right to appeal as detailed in the Student Handbook and Acknowledge Education’s policies and
procedures.

Student Declaration:
I hereby declare that I have read the above statement and that all the material I submit for assessment is
entirely my own and meets all of the college’s assessment requirements.

Student Signature SK
Date 8/27/2021

CHCPRP003 – Student Assessment – Task Three: Observation(V.1 – 192501) 2

 Assessment Task 3: Observation
Student Assessment Instructions
 Your assessor will explain the arrangements for this assessment, including when it will occur and how
the observation will be conducted.
 You must satisfactorily complete all sections of theassessment tasks.
 Ask your assessor to clarify any aspect you are unsure about in this assessment task.
 You may be asked to explain some parts of the demonstration if the assessor needs any clarification.
 You may need to work in groups.

Required Resources
 You will need to have access to relevant legislation, standards and codes, industry practices and
student book resources.
 You may need access to organisational documents and deliverables from previous tasks in the
assessment.

Evidence
 You must submit the completed assessment cover sheet and other evidence as outlined in the
observation instructions, by online submission within the allocated time.
 Ensure you keep a copy of your submitted work. Assessments submitted without completed cover
sheet will not be accepted.

When and where will this assessment take place?

 This assessmentmay be undertaken in a simulated environment/in a classroom/at home – to be
discussed with the assessor.
 Your assessor will provide you with the due date, which can be recorded in the assessment plan.
 Your assessor may also specify the length of time allowed and the expected word count, if applicable.

What if the assessment is not suitable?

 If you are unable to provide sufficient evidence within the observation assessment method, your
assessor may be able to provide you with an alternative method. Discuss this with your assessor.

What happens if your answers are not satisfactory?

 If any of the observation assessments are not satisfactory, your assessor will provide you with
feedback. You may need to resubmit some or all the assessment tasks. Your assessor will explain the
details for your reassessment.
 In most cases, you will be allowed a maximum of three attempts.
 If you are not satisfied with your assessment result, you have the right to lodge an appeal. Ask your
assessor or contact the Course Coordinator for more information.

CHCPRP003 – Student Assessment – Task Three: Observation(V.1 – 192501) 3

 Observation Instructions
No. The student’s assessment shows evidence of the following:

1 Role play

You are required to participate in a roleplay where you will play the role of a Community Services
worker, who is taking part in an annual employee performance review with yout Team Leader/
Manager (played by another student). The roleplay will focus on your personal development plan
for the next 12 months.

Each roleplay will be timed by the assessor and be conducted within 10-15 minutes to allow you
enough time to demonstrate the required evidence that you have:

1. Undertaken a structured process to reflect on and improve their own practice and created
a personal development plan that includes:
a. goals
b. timeframes
c. ways of measuring progress

You may be provided with additional time for the role play, to demonstrate the required evidence.

During the roleplay, you will:

2. Choose an area of practice for the role play (e.g. disability, mental health, family services,
community development etc.)
3. Choose a job title (e.g. Disability Support Worker, Mental Health Support Worker, Family
Worker)
4. Identify three professional goals that you want to achieve in the next 12 months. Your goals
should be specific, measurable, attainable, relevant and include a time frame. Two goals
should focus on your professional practice and one goal should focus on professional
development opportunities, such as industry networking, attending training or joining or
obtaining information from a professional association.
5. You should include both formal and informal ways of learning in your personal
development plan. For example, formal learning may include attending training courses or
professional development seminars. Informal learning may include talking to colleagues,
observing colleagues, visiting other programs.
Example: 1. Develop and extend my skills in writing case notes according to agency
procedure by presenting case notes for two clients for discussion and review with my
supervisor at monthly meetings for the next three months.
Example: 2: Develop my knowledge on current industry developments in disability by
attending a half day NDIS information session on (date) and provide a brief verbal report at
the monthly staff meeting in (date).
Example 3: Develop knowledge and new ideas for disability day programs by visiting two
agencies in the within the next three months and reporting back at the next team meeting.

CHCPRP003 – Student Assessment – Task Three: Observation(V.1 – 192501) 4

 6. You should also describe how you are going to measure (and record) your progress with
your personal development plan.
7. Tip: You should also demonstrate appropriate communication skills for a Community
Services worker. You should:
 Ensure you speak clearly, confidently and at an appropriate volume.
 Maintain appropriate eye contact with the Team Leader/Manager
 Ensure your timing is appropriate – i.e. don’t speak too quickly or too slowly
8. You must submit your completed Personal Development Plan to your assessor after the role
play.

Assessment conditions:

The assessment conditions will take place in a simulated environment that reflects workplace
conditions.

It will:

 Contain at least 2 chairs, for you (the Community Services worker) and the Team
Leader/Manager
 Meet Work Health and Safety standards

You should also have access to the Personal Development Plan template (refer to the following
page).

CHCPRP003 – Student Assessment – Task Three: Observation(V.1 – 192501) 5

 Personal Development Plan

Area of Practice: Disability

Job Title: Disability Support Worker
Goal 1 Goal 2 Goal 3
What do I want to Improve my skills Be responsible and Ability to research
achieve? to work in a team respect rights of on disability and
and ability to have disabled people. improve my skills
effective to know more
communication about its type.
with clients.

When do I want to I want to improve I want to develop I want to achieve it

achieve them by? these skills within these skills by next by couple of
next 2 months, so month. months.
that I can gain
confidence on the
work that I do.

How will I know Feedback from I will review on my By research

when I have achieved team members, assigned task and conclusion and self
them? (measurement)
clients and self discuss with team evaluation.
evaluation. how effectively
and responsibly it
was completed.

What will I do to I will attend team I will learn about

achieve these goals? management  Attending
rights of disabled

CHCPRP003 – Student Assessment – Task Three: Observation(V.1 – 192501) 6

(e.g. formal and training from people and
informal ways of institute. local, regional,
responsibility as a
learning and national, and
developing)
I will discuss and carer through
international
seek help from my educational centre.
senior members at meetings,
I will access conferences and
work. research articles as workshops
well. sponsored by
professional
organizations.

What help/support I will attend I will need support I need support

will I access to reach training courses from team leaders, from organisation
my goals and training to and get trainings
related to team
(e.g. professional work and improve my skills. from institution.
development
opportunities such as
communication
training) which will help me
to grow and
achieve my goals.

CHCPRP003 – Student Assessment – Task Three: Observation(V.1 – 192501) 7

 Observation Assessment Sheet
Observation Date:
Competency Questions During the observation, the student S NS
No.
demonstrated the following:
Observation Record Sheet - Role Play

Has a personal development plan creating a personal development plan

1 ☐ ☐
been created?

Has the student identified three (3) personal goal setting

2 ☐ ☐
professional goals?

Has the student set a realistic setting realistic timeframes

3 ☐ ☐
timeframe to achieve each goal?

Has the student identified an measuring progress and performance

indicator of progress for each goal,
4 ☐ ☐
including a method of assessing if
they have achieved each goal?

Has the student identified the type industry networking

of support they require to achieve professional associations
each goal? (e.g. professional 5 ☐ ☐
training requirements and options
associations, industry networking,
professional training)?
Has the student identified specific informal and formal ways of learning and
actions they will take to achieve 6 developing ☐ ☐
each goal?

Comments:

CHCPRP003 – Student Assessment – Task Three: Observation(V.1 – 192501) 8

 Additional questions: *

Student responses:

Feedback

Has the student submitted their completed Personal Development Plan? ☐ ☐

CHCPRP003 – Student Assessment – Task Three: Observation(V.1 – 192501) 9

 Y N
S=Satisfactory NS=Not Satisfactory

*Record additional questions to address contingencies and further clarify student understanding

CHCPRP003 – Student Assessment – Task Three: Observation(V.1 – 192501) 10