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    Vanta PC Driver Instructions: Ensure Device Is Connected

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    oumar ouattara

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    © All Rights Reserved
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    Vanta PC Driver Instructions: Ensure Device Is Connected

    Uploaded by

    oumar ouattara
    46 views2 pages

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    © All Rights Reserved
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    46 views2 pages

    Vanta PC Driver Instructions: Ensure Device Is Connected

    Uploaded by

    oumar ouattara

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
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    Vanta PC Driver Instructions

    REFLEX XRF CONNECT™ is built with flexibility, with pre-configured hire devices from IMDEX or allowing
    clients to bring your own Olympus VANTA® XRF device. For clients that BYO, there are occasional issues
    the first time the VANTA® XRF device is connected to a PC where the device is not recognised.

    If XRF CONNECT™ is not connecting to the VANTA® XRF device, work through the following steps to
    diagnose and fix the problem.

    Ensure device is connected


    Ensure the VANTA® XRF device is powered on and connected to your PC using the supplied USB cable.

    Ping to Test the Connection


    1. Right-click on the Windows menu icon (or press Windows key + X)
    2. Select Command Prompt (or Powershell if you don’t see Command Prompt)
    3. Type in “ping 192.168.7.2”
    4. Press Enter

    This will then report how many communication packets are successful or lost.

    • If all packets are successful and XRF CONNECT™ is not recognising the VANTA® XRF device, then
    please contact IMDEX Support.
    • If all packets are lost, then please continue to next steps

    1 | CONFIDENTIAL – © Imdex Limited November 2021


    Classification | Restricted
    Download and Install Windows Drivers
    1. Download the Windows Drivers by clicking on this link-
    http://download.windowsupdate.com/msdownload/update/driver/drvs/2011/01/20342321_32
    450c5ebb31a11d277d97836264223a430aa06d.cab
    2. Once downloaded, open the file folder. There should be 2 files in there.
    3. Press CTRL+A to select both files, then press CTRL+C to Copy these files.
    4. Navigate to a local folder (e.g. “Downloads”) and then press CTRL+V to Paste these files.
    5. Right click on “RNDIS.inf” file and click “Install” to install the driver
    6. When completed, the popup “The operation completed successfully” will show
    7. Retry the Ping command to see if packets are now being sent successfully.
    a. If successful, retry connecting the VANTA® XRF device to REFLEX XRF CONNECT™
    b. If unsuccessful, firstly power cycle (turn off then back on) the VANTA® XRF device and
    retry. If still unsuccessful, continue to the next step.

    Firewall Requirements
    During installation, all ports required to communicate with the VANTA® XRF device will be opened in the
    default Windows Firewall. If communication is not enabled, it is best to manually check these ports are
    opened.

    NB Administrative privileges are required to add firewall rules so this may need to be done by your IT
    Department.

    2 | CONFIDENTIAL – © Imdex Limited November 2021


    Classification | Restricted

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