Contact
Amman, Jordan
Razan Meqdad
+962780141444 (Mobile) +13 Marketing | Digital Marketing | Publlic Relation | Business
rmeqdad@gmail.com Development |Social Media | Customer service manager
Amman, Jordan
www.linkedin.com/in/razan-
meqdad-49504b77 (LinkedIn)
Summary
Top Skills
I am a highly motivated individual with 9 years’ experience in
Social Media Marketing Marketing, Leadership, Sales, business development.
Project Planning
Troubleshooting
Develop myself professionally over the coming years and evolve
within a reputable and well-managed organization to assume a
Languages
senior level position in the Sales & Marketing and Customer Service
Arabic (Native or Bilingual)
discipline, creating my opportunity where I can deploy my set of
French (Elementary)
skills, competencies, and experience to significantly contribute to
English (Professional Working)
achieving the overall vision of the organization.
French

Quickly establish rapport with clients.

Certifications
Highly motivated, able to effectively manage staff, able to work well
Professional Sales Recognition
under stress,
Professional Diploma in Human
Resources "PDHR"
Highly competitive, self-starter, organized, disciplined and goal-
SYB "Start your Business" oriented.
Professional Diploma In Digital Particularly skilled in optimizing technical and functional knowledge
Marketing "PDDM" and in team building, goal-setting, follow-up, Quality assurance, and
Life Coach vendor negotiations.
*Excellent communication skills demonstrated by the ability to work
Honors-Awards with people of diverse backgrounds.
Best Achiever *Listen to determine needs of customs before offering a solution.
*Team Worker
* Planning and Scheduling
* Creative Marketing
* Social Media
* Event Management
* Time Management

Experience

Taiba International For Food Industries

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Marketing and Promotions Manager

June 2018 - August 2022 (4 years 3 months)
Amman Governorate, Jordan

- offline marketing
- online marketing
- Branding marketing
- creative marketing

Responsible for driving the marketing communication and messaging for

Holidayme
Adept in marketing planning, Budgeting, Metrics and Reporting
Define and develop growth plans and strategies, coordinating with
stakeholders to optimize revenue and measure the effectiveness.
Collaborating with marketing and product personnel on promotional strategies
and influencer marketing and evaluating data to better understand customer
engagement and conversion rates.
Identifying the best partnering opportunities and manage the strategic alliances
in ways that create maximum value for the company.
Planning, managing and executing brand campaigns. Managing 360 marketing
campaigns or standalone campaigns involving different channel mix.
Working closely with key stake holders (internal and external) working closely
with the creative and media agency to plan and launch campaigns and
providing pro-active direction & ideas for campaigns/projects on all aspects-
ATL, BTL etc.
Event Management: Conceptualize & execute on-ground events through
events agency, ensure optimum cost management, strike barter deals.

Orange
2 years 6 months

Marketing and Social Media Ambassador Club

February 2017 - December 2018 (1 year 11 months)
Jordan

creating, managing and growing the company’s presence through , Twitter,

and other strategically relevant online properties.

2.Act as a client-facing consultant to identify, develop, and execute social

media marketing campaigns and programs.

3.Directly manage one or more channels to drive performance according to

social media strategies and goals

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4.Social media strategy to reach the main goal by creating awareness about
the new prices and the new products.
5.Use a data-driven approach via web analytics for monitoring and reporting of
online marketing campaigns.

6.-Interface with clients, account managers and strategic leads to deliver for
clients across a wide array of industries.

Senior Sales Account Manager

July 2016 - May 2017 (11 months)
Amman Governorate, Jordan

key responsibilities:
Selling Orange products / services to new companies to meet their needs, gain
& retain them, and to increase revenue.
achieve sales target on monthly basis
promote and sell products and services to business account customers to
meet their needs and to achieve the set sales targets.
develop new market and accounts
present and sell company services to potential clients.
follow up on new leads and opportunities.
educate the customers about any new offers, bundles, services offered by
Orange and play the advisor / consultant role rather than the “salesman” role
to increase customers’ loyalty.
prospecting and developing new client relationships within a defined
geography or market
organizing sales visits to potential clients and achieving visits KPIS on daily
basis
Responsible for managing and visiting regularly a corporate portfolio.
define and structure sales proposals to potential customers.
give feed-back on field expectations.

Coca-Cola İçecek
2 years 3 months

Coca-Cola Social Media marketing and Ambassador Club member

April 2014 - June 2016 (2 years 3 months)
Amman_jordan

Key and responsibilities:

1.Social media marketing – creating, managing and growing the company’s
presence through , Twitter, and other strategically relevant online properties.

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2.Act as a client-facing consultant to identify, develop, and execute social

media marketing campaigns and programs.

3.Directly manage one or more channels to drive performance according to

social media strategies and goals

4.Social media strategy to reach the main goal by creating awareness about
the new prices and the new products.
5.Use a data-driven approach via web analytics for monitoring and reporting of
online marketing campaigns.

6.-Interface with clients, account managers and strategic leads to deliver for
clients across a wide array of industries.

Sales Developer "MDM _ Master Data Administration"

August 2014 - January 2016 (1 year 6 months)
Amman _ jordan

leading the master data process and routine to keep the customer fields in the
database updated.

key responsibilities:
1.customer creation in the system.
2.customer Master data regular Maintenance.
3.MDM outlet Quality data Report "Daily control.
4.customer Transfer (between sales systems,distibutors or locations).
5.Create / Maintenance the sales hierarchy to prevent the not assigned
problems.
6.checking for FIT reports for data integrity to prevent the not assigned
problems.
7.Maintaining RED Master Data.
8.updating the dispatching structure.

Umniah belong
4 years

VIP Sales Accounts Manager

August 2013 - December 2014 (1 year 5 months)
Enterprise & High Value Segment-Residential

Sales Support Coordinator

September 2012 - September 2013 (1 year 1 month)
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Enterprise & High Value Segment-Residential

Building Customer Loyalty

VIP Telesales
September 2011 - September 2012 (1 year 1 month)
* Handled marketing activities of umniah products.
* programs to help customers get better service

Call Center Representative

January 2011 - September 2012 (1 year 9 months)
Amman-Joradn

Responding the calls of subscribers and answering all the questions relating to
services provided.
Troubleshooting and solving problems of customers.
Marketing and cross-selling new services offered by the Company

alrai newspaper
1 year 8 months

Graphic Designer
December 2010 - August 2011 (9 months)
to make the design for newspaper and edit the pictures for the best resolution

Internet Editor
January 2010 - December 2010 (1 year)
Internet Editor

Education
Balqa Applied University
Bachelor's degree, Management Information Systems, General · (2007 - 2011)

zarqa'a alymama
Secondary school, Information Technology · (1996 - 2007)

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