2021- 2025

ELECTION
ADMINISTRATION
PLAN
Table of Contents
Executive Summary......................................................................................................... 6
Vote-By-Mail Ballots........................................................................................................ 7
Background ................................................................................................................. 7
Ballot Printing .......................................................................................................... 7
Vote-by-Mail Ballot Preparation .............................................................................. 8
Processing Returned Vote-by-Mail Ballots............................................................... 8
Counting Returned Vote-by-Mail Ballots ................................................................. 8
Tracking Vote-by-Mail Ballots .................................................................................. 8
Vote Center and Ballot Drop Box Locations................................................................. 10
Vote Center Formula and Considerations................................................................. 10
Vote Center Minimum Requirements .................................................................... 11
Vote Center Site Selection Suitability Model......................................................... 11
Vote Center Facility Recruitment Process.............................................................. 12
List of Potential Vote Centers with Days and Hours of Operation ........................ 12
Vote Center Layout................................................................................................ 13
Ballot Drop Box Formula and Considerations........................................................... 15
Ballot Drop Box Minimum Requirements .............................................................. 15
Ballot Drop Box Suitability Model ......................................................................... 15
Ballot Drop Box Location Recruitment Process ..................................................... 16
List of Potential Ballot Drop Boxes with Days and Hours of Operation ................ 17
Vote Center and Ballot Drop Box Mapping Tool...................................................... 17
Methodology ......................................................................................................... 18
Site Selection Suggestion Form on Website ............................................................. 18
Services for Voters with Disabilities .............................................................................. 19
Information for Services for Voters with Disabilities included in VIGs and VBM
Instructions ................................................................................................................ 19

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 Accessible Information Posted to Website ............................................................... 20
How a Voter with Disabilities may request a VBM, RAVBM, or Replacement Ballot 20
Remote Accessible Vote-By-Mail .............................................................................. 21
Type and Number of Accessible Ballot Marking Devices ......................................... 21
Type and Number of Reasonable Modifications at Vote Centers............................. 21
Toll-Free Voter Phone Line........................................................................................ 22
Video Conferencing .................................................................................................. 22
Language Assistance Services....................................................................................... 23
Translated Reference Ballots and Language Assistance Card .................................. 23
Language Assistance Services included in VIGs or VBM instructions and Website .. 24
Bilingual Vote Center Staffing and Supported Languages ....................................... 24
Toll-Free Voter Phone Line and Multilingual Public Phone Bank .............................. 25
Video Conferencing .................................................................................................. 25
Voting Technology........................................................................................................ 26
Electronic Poll Books ................................................................................................. 26
Voting System ........................................................................................................... 26
Voting Security.............................................................................................................. 28
Security and Contingency Plans to Ensure Prevention of Disruption........................ 28
State, Federal, Local Partnerships ......................................................................... 28
Internal Controls .................................................................................................... 28
Procedures, Methods and Standards .................................................................... 29
Security and Contingency Plans to Ensure Continuation of Election in Event of
Disruption.................................................................................................................. 29
Vote Center Response During the Voting Period.................................................. 30
Incident Response Plan.......................................................................................... 30
Methods and Standards......................................................................................... 31
Fiscal Impact ................................................................................................................. 33

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 Estimates of Short-Term and Long-Term Savings ..................................................... 33
Shifts in Voter Behavior & Operational Preparedness .................................................. 34
Overview of Voter Education and Outreach Plan ......................................................... 35
Summary of Goals ..................................................................................................... 35
Community Partners.................................................................................................. 35
Community Election Working Group..................................................................... 36
Voter Education Workshops for Language Communities...................................... 37
Methods to Identify Language Communities ........................................................ 37
Toll-Free Voter Phone Line and Multilingual Public Phone Bank .......................... 38
Voter Education Workshop for Disability Community ........................................... 38
Remote Accessible Vote-By-Mail Outreach........................................................... 38
High Schools.............................................................................................................. 39
Colleges and Universities .......................................................................................... 39
Business Partners....................................................................................................... 40
Speaking Engagements and Community Events ...................................................... 40
Speaking Engagements ......................................................................................... 40
Community Events................................................................................................. 41
Elected Officials and Government Agencies............................................................. 41
Collaborative Community Outreach ...................................................................... 42
Community Engagement Suite ................................................................................. 43
General Media Plan ............................................................................................... 43
Mobile Voting............................................................................................................ 46
Community Engagement Mobile Outreach Vehicle .............................................. 46
Pop-Up Mobile Voting Unit ................................................................................... 47
Projected Budget for Voter Outreach ....................................................................... 48
Voter Education and Outreach Funding and Comparison to Past Budgets .......... 48
Appendices ................................................................................................................... 50

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Public Meetings......................................................................................................... 50
Sample Speaking Engagements and Community Events ...................................... 51
City Officials and Government Agencies............................................................... 54
Community Partners .............................................................................................. 56
Media Partners .......................................................................................................... 61
Language Media Partners...................................................................................... 63
Public Input Overview ............................................................................................... 65
Community Elections Working Group ................................................................... 65
Meeting Agenda.................................................................................................... 67
Vote Center Layout ................................................................................................... 73
List of Vote Centers and Ballot Drop Box Locations ................................................. 74
11 Day Vote Centers.............................................................................................. 74
4 Day Vote Centers................................................................................................ 74
Ballot Drop Box Locations ..................................................................................... 74
Voter’s Choice Act Criteria Maps .............................................................................. 83
Public Transit Routes ................................................................................................. 83
Areas with Low Vote-by-Mail Usage ......................................................................... 84
Population Density .................................................................................................... 85
Language Communities............................................................................................. 86
Voters with Disabilities .............................................................................................. 87
Low Household Vehicle Ownership........................................................................... 88
Areas with Low-Income Communities ....................................................................... 89
Areas with Eligible Residents Who are Not Yet Registered to Vote......................... 90
Areas Not Suitable for Vote Center or Ballot Drop Box Locations ........................... 91
2020 General Election – Turnout by Vote Center ..................................................... 92
2020 General Election – Vote-By-Mail Turnout......................................................... 93
2020 General Election – Voter Turnout Distribution ................................................. 94

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Community Event Calendar List ................................................................................ 95
Mobile Fleet ............................................................................................................ 107
Vote Center Newsletter .......................................................................................... 108
Publications ............................................................................................................. 109
Public Notice for Consultation Meetings............................................................. 110
Public Notice for August 25, 2021 Public Hearing .............................................. 111
Public Comments & Feedback ................................................................................ 112
2021 Amended Election Administration Plan ...................................................... 112

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Executive Summary
The 2019 Election Administration Plan (EAP) was created using feedback from the
public and provided the foundation and guiding outline to implement the Vote Center
model of voting in Orange County in 2020. 2020 was a unique and historic election
cycle as COVID-19 presented unprecedented challenges for election administrators
and record-breaking voter turnout in both 2020 primary and general elections.

Following the finalization of the EAP, OCROV implemented a comprehensive Voter

Education and Outreach Plan (VEOP), ranging from expanding our social media
presence, partnerships with high schools and institutions of higher education, and
collaborations with elected officials and government agencies. The plan supported
OCROV in meeting its goal of informing Orange County’s 1.8 million voters of the
changes for the primary election and enhanced its marketing and outreach plans to
inform voters of safe and secure voting options for the general election.

The 2021-2025 EAP is updated to reflect election operations after conducting several
large and small elections under the Vote Center model in Orange County and
incorporates feedback from the public. As always, OCROV remains committed to
protecting a voter’s ability to choose when and how they would like to cast their ballot
and will continue to safeguard voters against the spread of misinformation by keeping
voters informed of all services available under the Vote Center Model.

As Orange County continues to operate elections under the Vote Center model, my
team of sixty-six staff members and I remain committed to our mission to provide
election services for the citizens of Orange County to ensure equal access to the
election process, protect the integrity of votes, and maintain a transparent, accurate
and fair process.

Neal Kelley
Registrar of Voters
Orange County, CA

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Vote-By-Mail Ballots
§4005(a)(8)(A)

The implementation of the Voter’s Choice Act (VCA) in Orange County requires that
every one of its 1.8 million registered voters receive a vote-by-mail (VBM) ballot.
Orange County has been able to handle the increase in volume of the printing,
mailing, and processing of VBM ballots resulting from this obligation. The requirement
supports current voter behavior and projected trends, which the Orange County
Registrar of Voters (OCROV) has already taken into consideration; moving to hybrid
vote-by-mail and in-person voting was a matter of ramping up pre-existing operations.

Background
In the November 2018 General Election, OCROV issued over 1.1 million VBM ballots to
voters who specifically requested to receive their ballots by mail. The number of voters
who request to receive ballots by mail had been steadily increasing since 2002, to the
level of 1.1 million ballots before Orange County implemented the VCA, or
approximately 69% of the total registered voters. The rise of VBM requests required us
to increase capacity to mail and process ballots. This increased capacity, which had
already been implemented, allowed processing VBM ballots for all voters in Orange
County in 2020. In the March 2020 Primary Election, which was held before any
COVID-19 restrictions, 79% of voters returned a VBM ballot, while the other 21% voted
in-person at a Vote Center. In the November 2020 General Election, 81% of voters
returned a VBM ballot while the other 19% voted in-person at a Vote Center. Of all the
ballot return methods used in the November 2020 Presidential Election, ballot drop
boxes were the most popular option, with 581,433 voters returning their ballots using a
ballot drop box.

Ballot Printing
Unlike most California counties, Orange County prints ballots in-house for all voters.
Ballots are currently printed on a high-speed, inkjet, web-press printer. The commercial
state-of-the-art printer produces high quality images at a speed of 250 feet per minute,
which allows for the accelerated printing of 1.8 million ballots in a relatively short
amount of time.

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Vote-by-Mail Ballot Preparation
OCROV currently operates its own mail inserting equipment, which inserts the correct
ballot, instructions, and return envelope into the VBM packet to be sent to voters. It
also simultaneously prints the address and required voter information on both the
outgoing and return envelopes for the voter. This technology can insert approximately
10,000 ballots per hour, allowing our office to prepare all 1.8 million ballots in an
estimated time of three weeks.

Processing Returned Vote-by-Mail Ballots

OCROV currently operates its own high-speed mail sorting equipment that is used to
process returned ballots. This equipment takes an image of every returned envelope,
and tracks that the ballot has been returned. The images of the returned envelopes are
used by staff to perform a signature comparison of the ballots and determine if the
signature matches. This technology can process up to 45,000 pieces per hour, and the
staff that check signatures can review approximately 10,000 signatures per hour. The
speed of the mail sorting equipment, and its integration with the signature checking
process, has allowed OCROV to seamlessly handle the increased volume of returned
VBM ballots.

Counting Returned Vote-by-Mail Ballots

The office replaced its voting system in 2020 and increased its capacity to scan the
large volume of returned VBM ballots. For the November 2020 General Election,
OCROV was able to have all ballots received before Election Day scanned and
included in the tally on Election Night. The remaining ballots, many of which were
received after election day, were scanned into the voting system by November 9.

Tracking Vote-by-Mail Ballots

The increase in the use of VBM ballots has resulted in a requirement for an increase in
service levels to be provided to voters. The office added the ability for voters to track
the status of their ballots online through a customized internal solution, OC Ballot
Express. VBM ballots are tracked using a United States Postal Service barcode as they
are mailed and returned to the office. They are also tracked if they have been dropped
off at a Vote Center or ballot drop box. Voters can go to the website and check the
status of their ballots as it is sent and returned to our office. They can also see if their
ballots have been verified and counted. This recently added ballot tracking capability
has provided data to best respond to the increased level of service required by the

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additional VBM processing. This was widely used in both 2020 Primary and General
Elections and was an important component to providing confidence to the voters that
returned their ballots by mail or dropped them off at a ballot drop box or Vote Center
location.

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Vote Center and Ballot Drop Box Locations
§4005(a)(10)(B)

The VCA establishes detailed criteria and formulas for the placement and locations of
Vote Centers and ballot drop boxes. Vote Centers and ballot drop box locations are
established based on specific considerations and requirements described below:

• Proximity to public transportation

• Proximity to communities with historically low vote-by-mail usage
• Proximity to population centers
• Proximity to language minority communities
• Proximity to voters with disabilities
• Proximity to communities with low rates of household vehicle ownership
• Proximity to low-income communities
• Proximity to proximity to communities of eligible voters who are not registered
to vote and may need access to same day voter registration
• Proximity to geographically isolated populations
• Access to accessible and free parking
• The distance and time a voter must travel by car or public transportation
• The need for alternate methods for voters with disabilities for whom vote by mail
ballots are not accessible to cast a ballot
• Traffic patterns
• Public or private universities and college campuses

Vote Center Formula and Considerations

§4005(a)(10)(l)(vi)(l)

The VCA has established a formula for determining the number of Vote Centers based
on the number of registered voters. Counties must provide one 11-day Vote Center
for every 50,000 registered voters and one 4-day Vote Center for every 10,000
registered voters. The VCA formula that establishes the minimum number of Vote
Centers is based on the total registered voters at 88 days before Election Day.

For the March 2020 Primary Election, OCROV was required to provide 32 Vote Centers
open for 11 days, including Election Day, and 161 Vote Centers open for 4 days,
including Election Day. Orange County ultimately operated 38 Vote Centers open for
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11 days, including Election Day, and 189 Vote Centers that were open for 4 days,
including Election Day. Expanding the number of Vote Centers enabled the placement
of additional Vote Centers in isolated communities like Silverado and Trabuco Canyon.

Vote Centers open sequentially, with a greater number of Vote Centers in operation as
Election Day approaches. All Vote Centers are in full operation during the last four
days of voting, including Election Day. Additionally, during the first seven day of voting
the Vote Center operational hours are 8 a.m. to 5 p.m. and expand as Election Day
nears.

Vote Center Minimum Requirements

OCROV identifies and assesses hundreds of potential facilities to ensure that locations
are distributed throughout Orange County in a manner that provides greater access
and convenience for all voters.

In an effort to elevate the quality of Vote Centers, OCROV has established minimum
requirements that go above the requirements set forth in the statute. The selection of
Vote Centers is based on accessibility to voters with disabilities and language needs,
size of the voting room, facility availability, and public feedback. OCROV uses voter
data, population data and other criteria to select the most ideal Vote Centers locations.

Vote Center Site Selection Suitability Model

VCA requires counties to consider fourteen criteria when establishing Vote Centers.
OCROV staff created a Vote Center Suitability Model, which brings together the most
current available geospatial and demographic data, to consider all required criteria.
The Vote Center Suitability Model uses an interactive mapping tool that allows the user
to search for and evaluate any proposed location against all required criteria (see Vote
Center and Ballot Drop Box Mapping Tool on page 17).

While the Vote Center Suitability Model provides a quick and effective way to assess
proposed locations against the required criteria, it does not automatically define where
Vote Center locations will be finalized. OCROV must also take into account other
requirements such as overall accessibility and facility availability.

Vote Center Assessment Matrix

In addition to considering required criteria, a Vote Center Assessment Matrix is used to
consider many other site selection elements that, while not required by law, impact the

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Vote Center siting process. Some examples of these site selection elements include
parking availability, size of the voting room, the presence of adequate lighting, both
inside and outside, and the geographic area of the proposed site.

All potential Vote Centers are scored across pre-defined site selection elements. The
resulting score is used to determine how suitable or unsuitable a facility may be to
serve as a Vote Center.

Vote Center Facility Recruitment Process

The Vote Center recruitment process begins with an analysis of past voting locations
from previous elections. Additionally, each city is evaluated using VCA requirements
and population data to ensure the equitable distribution of Vote Centers across the
county. In the early phase of the recruitment, OCROV works closely with municipal
partners and public agencies to identify all available facilities.

After the initial analysis and evaluation phase, a master list of desirable Vote Center
locations is created. Each location is reviewed and assessed to determine if they meet
the established minimum Vote Center requirements. Locations that do not meet the
minimum requirements are eliminated from the recruitment process. Examples of
locations that are not able to accommodate Vote Center operations are private
residences and locations with smaller usable space for voting. Facilities that meet the
minimum requirement move forward to the next level of review in the recruitment
process.

List of Potential Vote Centers with Days and Hours of Operation

§4005(a)(10)(l)(vi)(III), §4005(a)(10)(l)(vi)(VI)

Vote Center locations are selected in conjunction with public feedback and the
requirements as necessitated by law. The final list of selected Vote Centers is included
in the Voter Information Guide (VIG) and is available on the OCROV’s website,
ocvote.com.

Starting ten days before Election Day, select Vote Centers are open during regular
business hours, 8:00 a.m. to 5:00 p.m. All Vote Centers are open 8:00 a.m. to 8:00 p.m.
during the last few days of voting, and 7:00 a.m. to 8:00 p.m. on Election Day. See
page 75 in Appendices for a sample of an 11 Day and 4 Day Locations List. Each
election, OCROV publishes a list of Vote Centers at ocvote.com/votecenter.

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Vote Center Layout
§4005(a)(10)(l)(vi)(XI)

All Vote Centers are equipped with multiple electronic check-in stations that allow Vote
Center staff to verify the identity of the voter quickly and easily. At Vote Centers, a
voter is able to:

• Vote in-person or drop off a vote-by-mail ballot;

• Use an accessible ballot marking device that allows voters with disabilities to
vote independently;
• Get a replacement ballot;
• Get language assistance; and
• Register to vote or update registration information.

OCROV creates unique 2D and 3D scaled layouts for each Vote Center to ensure all
voting equipment is placed in a manner that allows a voter to mark their ballot
independently and privately. Layouts must be sensitive to the accessibility needs of
voters and are adjusted to accommodate the varying shapes and room sizes of each
location. Depending on the various specifications unique to each Vote Center, the
number of check-in stations and ballot marking devices will vary. (see page 73 in
Appendices for a sample layout).

Each Vote Center layout incorporates three stations:

• Check-in Station: Voters can register to vote, receive a replacement ballot, drop-
off the vote-by-mail ballot, and request assistance
• Vote Station: Voters mark their choices privately and independently in a secure
voting booth or at a ballot marking device
• Scan Station: Voters deposit ballot into a secure scan station and receive their “I
Voted” sticker

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Number of Vote Center Employees
§4005(a)(10)(l)(vi)(IX)

The projected need for Vote Center employees is based on the number of 11-day and
4-day Vote Centers, the number of check-in stations in relation to the anticipated
capacity of a Vote Center. Estimates of the number of required Vote Center employees
are calculated based on an average of seven staff needed at any Vote Center and one
lead per location. Some locations identified as Vote-by-Mail Drive-Thru locations
required an additional 2-3 staff to support the operations. The average considers that
there may be differences in the number of required staff at any given Vote Center.

Vote Center Type Shift Type Projected Need by Shift

11 Day Full Shift 38 x 5 = 190

4 Day Full Shift 150 x 3 = 450

11 Day Partial Shift 38 x 4 = 152

4 Day Partial Shift 150 x 8 = 1,200

Total Projected Need 1,992

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Ballot Drop Box Formula and Considerations
§4005(a)(10)(l)(vi)(II)

The VCA requires counties to provide at least one ballot drop box location for every
15,000 registered voters. Voter registration data is analyzed to determine the
estimated number of ballot drop boxes needed in each city and unincorporated areas.
OCROV has installed 116 ballot drop boxes throughout Orange County.

Minimum criteria is considered and evaluated when researching any potential ballot
drop box locations. Ballot drop box sites that best provide voters with additional
options to securely and conveniently drop off their ballots are considered first. When
siting ballot drop box locations, best efforts are made to identify locations with existing
security camera coverage.

Ballot Drop Box Minimum Requirements

§4005(a)(10)(l)(vi)(VI)

In addition to the VCA minimum requirements, the California Secretary of State (SOS)
provides additional regulations such as accessibility and language requirements. Ballot
drop boxes are designed to provide translated legal language included in the graphics
of the ballot drop box. Future consideration may include the possibility of adding
additional features to support voters with disabilities, such as content in braille or
tactile directional signage, and OCROV will work with disability community partners to
research best practices for future consideration. The viability of a potential location is
also dependent on meeting minimum accessibility requirements as determined by a
detailed assessment.

All ballot drop boxes installed throughout the county are open to the public 24 hours a
day, 7 days a week starting 29 days before election day. Ballot drop boxes are
designed for outdoor use, in public locations with preventative security measures in
place such as anti-vandalism coating, fire suppression mechanisms and custom
designed secure ballot collection bags.

Ballot Drop Box Suitability Model

OCROV staff created a Ballot Drop Box Suitability Model, which brings together the
most current available geospatial and demographic data, to consider all required
criteria. The Ballot Drop Box Suitability Model is an interactive mapping tool that

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allows the user to search for and evaluate any proposed location against all required
criteria and specific regulations (see Vote Center and Ballot Drop Box Mapping Tool on
page 17).

While the Ballot Drop Box Suitability Model provides a quick and effective way to
assess proposed locations against the required criteria, it does not automatically
determine where ballot drop box locations are installed.

Ballot Drop Box Assessment Matrix

In addition to considering the required criteria, a Ballot Drop Box Assessment Matrix is
used to consider many of the other site selection elements that, while not required by
law, impact the siting process. Some examples of these site selection elements
include, presence of an onsite security camera, availability of short term/temporary
parking spaces for the ballot collection team, and the presence of adequate lighting at
the proposed site.

Ballot Drop Box Location Recruitment Process

An informational marketing packet has been developed which includes a letter from
Registrar of Voters Neal Kelley and an informational ballot drop box flyer on
specifications, expectations, and frequently asked questions. The packet is used to
outreach to potential sites to provide detailed information about the ballot drop box
process. The packet includes a ballot drop box agreement so that all parties have a
clear understanding of roles and obligations.

Previous polling place sites were reviewed to determine if the location could support a
ballot drop box on site. Working concurrently with potential Vote Center site
selections, different ballot drop box locations have been identified that provide voters
with additional ballot return options. In addition, city sites, county sites, libraries, and
other publicly available locations have been reviewed and evaluated as potential ballot
drop box locations. OCROV has partnered with many well-known retail shopping
centers and private property owners to install ballot drop boxes.

Every potential ballot drop box site undergoes a site assessment to determine
suitability and accessibility. Once the site is deemed viable for a ballot drop box,
OCROV staff works with the site tenant, property management company, and/or
property owner for final determinations on the ballot drop box’s placement at the site.

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All existing ballot drop box locations are analyzed and reviewed continuously to
determine suitability, longevity, and the projected growth in certain communities.

List of Potential Ballot Drop Boxes with Days and Hours of Operation
§4005(a)(10)(l)(vi)(IV), §4005(a)(10)(l)(vi)(VII)

OCROV currently has 116 ballot drop boxes installed throughout the county and is
using data, maps and trends for any potential future additions or relocations. Ballot
drop box locations are selected in conjunction with public feedback and the
requirements as necessitated by law. All ballot drop boxes are open for 30 days,
including Election Day, and are available 24 hours per day, 7 days per week until 8:00
p.m. on Election Day. See page 80 in Appendices for all installed Ballot Drop Box
Locations List. The final list of installed ballot drop boxes is included in the VIG and
updated on the OCROV’s website at ocvote.com/votecenter.

Vote Center and Ballot Drop Box Mapping Tool

To assist with selecting sites for Vote Centers and ballot drop boxes, the agency’s GIS
division has created a suitability model and web mapping tool. Using a framework of
guidelines designated by the VCA, data-specific criteria determined by OCROV staff,
and Geographic Information System (GIS) technology, a suitability model was
produced to grade the degree of suitability for all areas in Orange County to host Vote
Centers and ballot drop box locations.

To accomplish this, a grid array of cells was created to cover the entire County, and
then populated these grid cells with spatial data related to the requirements set forth
in the VCA. Data were gathered from a variety of public entities and covers topics such
as transportation, population density, voter registration and voting patterns, language
requests, disabilities, and income. OCROV staff analyzed all the data and requirements
and created a ranking system to set priorities within the VCA requirements list. Once
priority needs were determined, an algorithm was created that compiled all the data
and generated a “score” for each grid cell in the County. The resulting “score” is used
as a baseline to determine priority of need for the locations of Vote Centers and ballot
drop boxes throughout the County.

To further assist with the process, an interactive web mapping tool was created to
display the layers of data used to meet VCA requirements, the resulting grid cell array

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with their “scores”, and potential Vote Center and ballot drop box locations based off
of archived polling places, public infrastructure, and community sites. The tool allows
exploring the existing data, proposing new sites, tracking the progress of the site
selection process, and making informed decisions.

Methodology
Using VCA guidelines, data-specific criteria determined by OCROV staff, and GIS
technology, produce a suitability model to represent the degree of suitability in
fulfillment of all mandated criteria for all areas in the County to host Vote Centers and
ballot drop box locations.

o Create a 500’ grid array that divides the County into discrete areas of a
consistent size. The grid cell size was determined by analyzing the spatial
resolution of available data, the total surface area of the county, and the desired
level of granularity for analysis by OCROV staff.
o Overlay and spatially join voter registration records, demographic data, and
infrastructure data to the grid to create a standardized array of data.
o Create a system for data values within each layer of data to specify a way to
identify high, medium and low fulfillment of criteria to inform Vote Center facility
recruitment.

Site Selection Suggestion Form on Website

Another way Vote Center and ballot drop box locations are selected for assessment is
public feedback received through the Vote Center website online Site Suggestion
Form ocvote.com/votecenter. This allows the public to provide a facility name, address,
and a reason for suggesting a location. OCROV will continue to gather and review
suggestions and recommendation from the public on where Vote Centers and ballot
drop boxes should be established for future elections.

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Services for Voters with Disabilities
§4005(a)(10)(l)(vi)(X)

Orange County is committed to providing voters with disabilities a secure,

independent, and accessible Vote Center experience. OCROV supports voters with
disabilities by:

• Ensuring all selected Vote Centers meet accessibility requirements

• Using a voting system with current accessibility-supported technology
• Extending the ability to cast a ballot independently from home
• Providing virtual ASL interpretation at every Vote Center

To help facilitate the accessibility review of each Vote center, OCROV converted the
California Secretary of State’s Polling Place Accessibility Checklist into an electronic
data gathering tool that can be used on mobile devices while out in the field.
OCROV’s Vote Center Accessibility Checklist is used to identify and assess Vote
Centers.

To comply with accessibility requirements, the Vote Center Accessibility Survey is

regularly reviewed and updated. The Accessibility Survey review includes an in-depth
examination of paths of travel from public transportation, seeking sites with a maximum
number of accessible parking spaces, and questions that differentiate between types of
curb ramps.

Information for Services for Voters with Disabilities included in VIGs and VBM
Instructions
§4005(a)(8)(B)(i)(IV)

The VIG includes information on how voters with disabilities can request assistance,
Disability Rights California’s Voting Hotline phone number, curbside voting
information, and how to contact OCROV for any general questions. Additionally, the
VIG specifies that a voter unable to mark a ballot may bring up to two individuals to
assist with voting. The VIG also includes a postcard with prepaid postage for voters to
request a remote accessible VBM ballot.

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The VBM instructions inform voters of the availability of requesting election materials in
an accessible format.

Accessible Information Posted to Website

§4005(a)(10)(l)(i)(IV), §4005(a)(8)(B)(ii)

The OCROV website provides information to all voters in an accessible format. Special
attention has been given to the design of the website to ensure that it is responsive,
compatible with screen readers, and easy to navigate.

The website provides voters with information relating to the election process,
registering to vote, VCA legislation, and the Election Administration Plan (EAP). The
website also provides information about services available to voters with disabilities,
including:

• Vote Center and ballot drop box accessibility

• Ballot marking devices
• Curbside voting
• Resources for voters with disabilities
• Requesting a remote accessible VBM ballot

The website includes information on the types of services available to voters with
disabilities, what services can be accessed at Vote Centers, and more. It also includes a
list of Vote Centers and ballot drop boxes in an accessible format.

How a Voter with Disabilities may request a VBM, RAVBM, or Replacement

Ballot
§4005(a)(5), §4005(a)(10)(l)(ii)

With the move to Vote Centers, a person with a disability can request a VBM, RAVBM,
or replacement ballot via the website, through email, over the phone, in written form,
or in person at the OCROV office. In addition to these options, voters will also be able
to request a VBM or a replacement ballot in person at any Vote Center and request a
RAVBM through the postage-paid postcard included with every VIG.

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Remote Accessible Vote-By-Mail
§4005(a)(8)(B)(i)(IV)

Orange County registered voters with disabilities may request a downloadable ballot
by connecting to the Remote Accessible Vote-By-Mail (RAVBM) system. RAVBM
provides voters with disabilities the ability to request a VBM ballot to be sent
electronically. The electronic ballot is downloaded to the voter’s computer, marked
using the voter’s own assistive technology, and then printed. This ballot can then be
returned in the same manner as any VBM ballot; through the mail, placed in a ballot
drop box; or at any Vote Center. The RAVBM portal instructs voters a to return the
completed RAVBM ballot in the supplied return envelope in the VBM packet. Return
instructions are also available in the VIG.

Type and Number of Accessible Ballot Marking Devices

§4005(a)(2)(B), §4005(a)(4)(D), §4005(a)(10)(l)(vi)(X)

All Orange County Vote Centers are equipped with a minimum of three accessible
ballot marking devices with the option to expand the number of devices dependent on
the voting room size and voter needs.

A voter can mark their ballot using the touch screen display, audio tactile device, or
their own assistive technology. The accessible ballot marking devices provide voters
with disabilities an independent voting experience. Ballot marking devices are
arranged to allow all voters the opportunity to cast their ballot privately and
independently.

Type and Number of Reasonable Modifications at Vote Centers

§4005(a)(6)(D), §4005(a)(10)(l)(vi)(X)

There are multiple types of reasonable modifications that are offered inside Vote
Centers. Electronic check-in, a minimum standard of three accessible ballot marking
devices and physical modifications are put in place to support voters with disabilities.

Electronic check-in allows voters with disabilities the option to check-in independently.
The accessibility features on the ballot marking devices include screen-reading,
magnification, and inverted colors for voters with visual disabilities. Magnifiers are

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available upon request, and chairs are available at check-in stations and at the
accessible voting units upon request. If a voter needs additional assistance, Vote
Center employees are available to assist a voter as a visual guide through the voting
room, or to read out any information they may not be able to see.

In addition to modifications upon request, each Vote Center is surveyed for

accessibility. If needed, facilities may be provided with threshold ramps for short rises
to enter rooms, cones to identify hazards, and mats to cover slipping hazards. Most
facilities are asked to leave doors to the voting room open for accessibility.
Occasionally, a facility is provided a ballot call device which a voter can use to request
curbside voting without entering the Vote Center; this will depend on the terrain of the
location.

Toll-Free Voter Phone Line

§4005(a)(10)(l)(vii)

The public is provided a toll-free voter phone line to direct voters to the accessibility
features in order to ask questions and receive voting and election-related information.
The toll-free phone number will be published on the OCROV website, public service
announcements, and provided in media outreach and direct voter contact information
including the VIG.

Voters that are deaf, hard of hearing, or speech-disabled may use the California Relay
Service (CRS) by dialing 711 to use the telephone system via a text telephone (TTY) or
other devices to call OCROV’s Toll-Free Voter Phone Line. CRS supports the following
modes of communication: TTY, VCO, 2LVCO, HCO, STS, VASTS, ASCII, or Voice.

Video Conferencing
OCROV provides American Sign Language (ASL) interpretation assistance via video
conferencing at all Vote Centers. OCROV will continue to look for new opportunities
to inform voters of the language assistance services available via video conferencing at
each Vote Center. To help with publicizing these services to voters, OCROV may
explore the possibility of adding more ASL assistance signage at Vote Centers,
updating the language assistance card to include clearer ASL assistance information.
Additionally, we will continue to work with our Community Partners to organize

Page 22
outreach events for the Orange County deaf and hard of hearing community on the
different accessible voting options that are available to voters.

Language Assistance Services

OCROV is nationally recognized as a leader in providing comprehensive and innovative
language assistance services to voters. From having dedicated bilingual staff prepare
culturally appropriate translations and maintaining an extensive event calendar,
OCROV is committed to providing numerous opportunities for language communities
to learn about the Vote Center model of voting.

Translated Reference Ballots and Language Assistance Card

§13400

Per California Elections Code §14201, OCROV is required to provide translated

reference ballots at targeted precincts and a card indicating that translated reference
ballots are available at targeted precincts.

The targeted precincts are identified, and the corresponding ballot types are translated
by a contracted vendor per requirements under §13307. In the Vote Center model,
translated reference ballots are available at every Vote Center and copies are available
as a reference guide for voters who request it. In addition to receiving a translated
reference ballot at a Vote Center, voters may also request a translated reference ballot
by telephone, mail, or fax up to 10 days before Election Day.

Orange County provides an inclusive language assistance card, which not only lists the
availability of translated reference ballots but all language services available at Vote
Centers. Asian Americans Advancing Justice – Los Angeles described OCROV’s
language assistance card as “a best practice on how to provide language assistance
signage for all counties.” 1 Currently, the card can be found on the Voting Information
Sign that is strategically placed adjacent to stanchions so all that voters pass the sign
on their way to check in to vote. See page 58 in Appendices for a sample language
assistance card.

1
Advancing Justice 2018 Poll Monitor Report OC (Page 11). Asian Americans Advancing Justice – Los
Angeles.

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Language Assistance Services included in VIGs or VBM instructions and Website
§4005(a)(8)(B)

Voters are notified of their ability to request translated election materials and language
assistance services in the VIG and VBM instructions.

The website provides a complete list of language assistance services. Currently,

OCROV utilizes ocvote.com/language to provide information on language assistance
services and this webpage will be updated to reflect available language assistance
services.

Bilingual Vote Center Staffing and Supported Languages

§4005(a)(10)(l)(vi)(IX)

OCROV determines which Vote Centers are located in or adjacent to a precinct that
meets language requirements under the federal Voting Rights Act (VRA) for in-person
language assistance. In addition, OCROV solicits public input regarding which Vote
Centers are recommended to be staffed by individuals who are fluent in specific
languages, pursuant to subdivision (c) of §12303 and §203 of the federal Voting Rights
Act (VRA). Every effort is made to recruit and assign bilingual Vote Center staff to these
Vote Centers.

At Vote Centers identified as not meeting language assistance requirements, voters will
still have alternate options to receive effective language assistance such as translated
written materials, assistance over a telephone call, and assistance through video
conferencing.

Page 24
Toll-Free Voter Phone Line and Multilingual Public Phone Bank
§4005(a)(10)(l)(vii), §4005(a)(10)(l)(i)(I)

Leading up to Election Day, OCROV operates a public phone bank that is staffed with
bilingual operators in federally required languages to assist voters with questions
before, during, and after an election to provide in-language assistance. Voters may also
call a toll-free voter phone line to ask questions and receive voting and election-related
information. The toll-free phone number is 1-888-628-6837, which is published on
OCROV’s website, public service announcements, and provided in media outreach and
direct voter contact information including the VIG. There will be one toll-free number
to serve the public, including language communities.

Video Conferencing
To supplement in-person support to voters requesting language assistance, OCROV
offers video conferencing to provide multilingual assistance at all Vote Centers. This
ensure that voters needing language assistance are able to interact with trained
bilingual staff who can verbally and visually guide the voter to meaningfully participate
in the voting process, even if there is not bilingual staff at the Vote Center.

Supported languages include:

• Spanish
• Vietnamese
• Chinese
• Korean
• American Sign Language (ASL)

Page 25
Voting Technology

Electronic Poll Books

Electronic poll books directly replace paper rosters and provide a mechanism to ensure
the efficient and secure processing of eligible voters at any Vote Center location. They
accomplish secure processing by having a protected and encrypted real-time batched
connection to the election database to send and receive voter status updates.

An electronic pollbook solution chosen by OCROV is a combination of tablet hardware

devices and vendor proprietary software. The voter information resides in and is used
by the electronic poll book, and is password protected and encrypted whether the data
is at rest or in transit. This highlights just one of the many security features of the
OCROV’s electronic pollbook solution. OCROV has selected and contracted with a
vendor to provide electronic poll books for the Vote Center operations.

The electronic pollbooks used in 2020 allowed the OCROV to process voters quickly,
while ensuring every voter received the correct ballot type. It also dramatically reduced
the number of provisional ballots that were cast. In the November 2018 General
Election, 117,188 provisional ballots were cast. After the implementation of Vote
Centers with electronic pollbooks, the number of provisional ballots cast in the
November 2020 Presidential Election was only 3,417.

Voting System
OCROV replaced its voting system for use in the elections beginning in 2020. In
addition to the requirement that voting systems must be certified by the State of
California, internal strict extensive security requirements have been developed and
were included in the Request for Proposals for procurement of a new voting system.
The internal requirements covered technical aspects of the voting system as well as
organizational requirements for responsive vendors. Encrypted data, the ability to
detect tampering, and the ability to meet security standards are examples of the
requirements that have been included in the Request for Proposal for any new voting
system.

OCROV entered into a contract with Hart InterCivic as a voting system solution for Vote
Center operations and equipment was procured in 2019.

Page 26
The new voting system proved to be an effective system for the Vote Center voting
model. OCROV was able to process a large number of in-person voters at Vote
Centers, while also being able to handle the large volume of returned vote-by-mail
ballots.

Page 27
Voting Security
OCROV has aggressively pursued security measures to protect the integrity of our
elections by paying attention to issues related to ballot integrity, voter registration
systems, and ensuring the eligibility of voters. Although threats are constantly changing
and incidents are unique, there are best practices to prepare for threats and incidents.
OCROV continues to improve current systems and implement new sets of standards.
OCROV has implemented physical and cybersecurity controls while incorporating
extensive training for employees. There are also classified security measures in place to
ensure that these mitigation efforts are not compromised.

Security and Contingency Plans to Ensure Prevention of Disruption

§4005(a)(10)(l)(vi)(VIII)(ia)

OCROV has a multi-pronged approach to ensure prevention of disruption to election

operations through partnerships, internal controls, and procedures.

State, Federal, Local Partnerships

We have developed a relationship with our Orange County’s Chief Information Security
office, and the Orange County Intelligence Assessment Center (OCIAC). We also have
a direct relationship with Department of Homeland Security (DHS), Federal Bureau of
Investigation (FBI) and the Election Assistance Commission (EAC).

There is increased collaboration around election cycles before and after the election.
We enhance our security awareness and communication, including regular meetings
with the County’s security office, DHS, and the FBI.

Internal Controls
From a technical perspective, OCROV includes a multi-layered approach to ensure the
data remains encrypted and secured at all times. Devices that have Federal Information
Processing Standard (FIPS) certified components will be utilized and data will remain
encrypted from point-to-point at all times. Physical security is also a consideration
when choosing a location to host a vote center. Only facilities that provide adequate
physical security will be chosen.

Mobile device management allows total control of securing and enforcing policies to
tablets, smartphones, and other devices. Mobile device management allows for the

Page 28
ability to remotely wipe a device, use password enforcement, enable application
whitelisting or blacklisting, use data encryption enforcement, control application
distribution and software updates, and more.

Every Vote Center has a smartphone for notification in the event of an emergency.
Vote Center staff also receive a handbook on what procedures to follow should there
be an emergency. Voting equipment has battery back-up in the event there is a loss of
power.

Procedures, Methods and Standards

Chain of custody procedures are used as an administrative control as part of the overall
strategy to secure election operations. The chain of custody procedures ensures that
physical tracking of voting system equipment is in place.

Voting system components are secured within a secure location requiring badge
access until deployed for the election. Voting devices are placed in numerically sealed
transportation containers. Memory devices are numerically sealed in the voting
systems. All voting equipment is tracked when deployed and returned to the OCROV.

Election personnel sign chain of custody documents for voting equipment at

distribution locations. Election personnel and vote center staff will be required to check
the security seals periodically and report any broken seals or suspicious activity. An
OCROV representative signs for equipment upon its return. Voting equipment is
inventoried and placed in a secured location.

Security and Contingency Plans to Ensure Continuation of Election in Event of

Disruption
§4005(a)(10)(l)(vi)(VIII)(ib)

OCROV has taken extensive preparations to prevent disruptions in the elections

process; however, it is equally important to be prepared to respond to the real
possibility of an incident or disruption. This section outlines the steps taken to be
prepared to continue elections operations in the event of a disruption.

Page 29
Vote Center Response During the Voting Period
During the voting period, election support personnel are located throughout Orange
County, ready to respond to any incident. These field personnel have replacement
voting equipment and supplies and are trained to handle technical issues. The
response time of these support personnel will typically be less than 15 minutes. Field
personnel can also respond to loss of power at a Vote Center location with mobile
electric generators. Vote Center employees have emergency contact information,
including a dedicated helpdesk that can quickly resolve issues, or dispatch a member
of the support team in the field.

All Vote Center equipment functions independently and is implemented with the ability
to operate without connection to the Internet. Each piece of voting equipment does
not directly communicate with other voting equipment, and if one piece of equipment
stops functioning, all the other voting equipment continues to operate.

Incident Response Plan

OCROV has an in-depth Incident Response Plan that can be used in the event of a
cybersecurity incident, outage or attack. This plan provides a systematic way to
identify, address and recover from an incident.

Critical processes and their associated information technology dependencies have

been identified to ensure ongoing elections operations in the event of a disruption. It
provides a framework for determining critical business processes and enabling the
organization to survive the loss of part or all our operational capabilities.

Page 30
The communications flowchart below depicts how information will be disseminated to
voters, staff, and media outlets during a disruption. Delegations of authority have been
set to avoid misinformation, make policy determinations, and decisions for functional
areas of the department as appropriate.

A comprehensive Incident Response Plan has been created and has been updated
under the Vote Center model, outlining response strategies for a variety of possible
scenarios.

Methods and Standards

§4005(a)(10)(l)(iv)

The purpose of the Incident Response Plan is to allow elections operations to continue
in the event of a disaster, an incident or a service disruption. By identifying the
procedures for critical processes, communications, and alternate facilities, most
foreseeable disruptions to elections operations can be mitigated.

Page 31
Critical Processes
The plan identifies all critical processes required to run an election. Each of these
critical processes is analyzed, and the technical dependencies for each of those
processes are determined. For each of those technical dependencies, a recovery
strategy is defined, including the restoration of required data. As an example,
providing Vote Center support is one of the many critical election processes identified.
In order to provide support to Vote Centers, employees need access to a database
with Vote Center information and contact information. Therefore, the Incident
Response Plan requires that there is a backup of that database and a strategy to be
able to restore the data in a reasonable amount of time to continue operations.

Communications
The Incident Response Plan also addresses modes of communication, and how
communication can continue during a disruption. This includes alternate modes of
communication in the case that primary systems fail. Responsibilities are assigned for
disseminating information, and key stakeholders with whom it will be required to
communicate in the event of a disruption. The process that is disrupted determines
with whom the communication needs to occur. For example, some disruptions will
require communication to only Vote Center staff, while other disruptions may require
communication to the media and general public.

Alternate Facilities
Alternate facilities are designated for local disasters, such as fires, floods, or other
situations that would now allow access to our main facilities. Mobile voting units could
be deployed to serve as supplemental or replacement voting locations.

Page 32
Fiscal Impact

Estimates of Short-Term and Long-Term Savings

§4005(a)(10)(I)(v)

The following tables show a comparison of budgeted costs and actual costs. 2020 was
a particularly unique year with the purchase of new voting equipment and increased
costs incurred as a result of COVID-19. Despite these challenges, the estimations
proved to be excellent as the budgeted costs and actual costs were very similar.

Fiscal Year Fiscal Year Fiscal Year Fiscal Year

2017/2018 2018/2019 2019/2020 2019/2020
(proposed budget) (actual)

2018 Voting
$595,000 $595,000 $50,000 $0
System

New Voting
$15,395,592 $15,344,496
System

New voting system costs for both polling place and Vote Center elections:

# Sites/#
Election One-time Equipment One-time Equipment
Accessible Units
Type Purchase (estimated) Purchase (actual)
(includes growth)

Polling Place
900 / 1200 $23,400,000–$40,000,000 $0
Model

Vote Center
188 / 940 $8,537,550–$14,177,550 $16,935,151
Model

Cost
$14,862,450-$25,822,450
Difference

Page 33
VCA Cost Projections & Savings through 2025:

I nc reas ed I nc reas ed
C os t 2018 C os t 2018 P rimary General P rimary General
vs 2020 vs 2020

P rimary General
FY 21- 22 FY 22- 23 FY 23- 24 FY 24- 25
Elec t ion Elec t ion

Added C os t s $4,842,067 $4,734,470 $5,197,897 $5,119,237 $5,538,929 $5,434,060

M is c . Reduc ed
($1,447,214) ($1,381,732) ($1,447,214) ($1,381,732) ($1,447,214) ($1,381,732)
C os t s *

Tot al $3,394,853 $3,352,738 $3,750,683 $3,737,505 $4,091,715 $4,052,328

*Miscellaneous reduced costs represent the cost savings realized by moving to the Vote Center Model. These
reductions align with estimates in the Registrar's 2018 Vote Center Model cost projection. It is important to mention,
many of the increased costs shown above are a result of factors that would have been present in a polling place
election model as well. Impacts of labor negations, increase in voter registration and the added cost increase to
services and supplies would be found in any voting model.

Shifts in Voter Behavior & Operational Preparedness

During the September 14, 2021 California Gubernatorial Recall Election, OCROV saw a
notable rise in voter misinformation being promulgated by several special interest
groups throughout Orange County. As a result of this rise in voter misinformation,
OCROV fielded an increased number of calls from voters who sought to clarify
misinformation they had previously received. In the lead-up to Election Day, OCROV
also saw a significant rise in the number of voters who opted to wait in line at a Vote
Center to simply drop-off their VBM ballot. On Election Day, Vote Centers across
Orange County experienced longer than usual wait times as more voters chose to wait
until Election Day to visit a Vote Center and cast their ballot in-person. OCROV will
continue to monitor these recent shifts in voter behavior to ensure that the
administration of elections under the Vote Center model continues to meet the needs
of all Orange County voters.

Page 34
Overview of Voter Education and Outreach Plan
§4005(a)(10)(l)(i), §4005(a)(10)(l)(i)(VI)

OCROV is committed to cultivating new relationships with community organizations

and stakeholders, as well as strengthening our existing relationships with community
partners during the transition to the Vote Center model.

Moving forward, OCROV will continue to participate in events that have been
historically attended, as well as develop creative and more effective ways of
communicating to voters. The Voter Education and Outreach Plan (VEOP) will highlight
outreach events the organization will coordinate and attend, outline messaging
strategies that will increase our presence in the community, and detail how resources
will be allocated more efficiently through the analysis of key data points.

Summary of Goals
• Vote Center workshops
• Large community engagement events
• Small-to-medium community engagement events
• Pop-up voting in major elections
• Partnerships with colleges and universities
• Partnerships with high schools
• Direct voter contacts
• Multilingual videos and radio ads
• Increased social media presence

Community Partners
§4005(a)(10)(l)(i)(III)

Successfully maintaining a community outreach program includes maintaining

established partnerships with community-based groups/organizations. OCROV meets
with dedicated individuals from various organizations across Orange County including:
advocacy groups, civic groups, citizen leagues, senior centers, churches, and other
individuals. These relationships have begun as far back as 1998 and the number of
organizations continues to grow each year.

Page 35
Community Election Working Group
The Community Election Working Group (CEW) is a diverse 25-member community
advisory board committed to making sure elections are open and accessible. Since its
inception in 2009, quarterly CEW meetings have been conducted which have
cultivated valuable input from the community regarding the elections process. The
advisory group also provides a forum for OCROV to update the community as a whole
on election issues and promote community involvement.

Membership includes, but is not limited to, representation from the Latino community,
Asian community, City Clerks, League of Women Voters, Republican Party, Democratic
Party, alternative parties, senior community, veterans community, disabled community,
youth population (voters ages 18 to 25) and at-large positions.

CEW Subcommittee Voting Accessibility Advisory Committee & Language Accessibility

Advisory Committees
§4005(a)(9)(A), §4005(a)(9)(B), §4005(a)(10)(l)(i)(I)

Implemented in early 2017, the CEW Subcommittee Voting Accessibility Advisory

Committee (VAAC) and the CEW Subcommittee Language Accessibility Advisory
Committee (LAAC) are two independent committees of the CEW that designated to
focus on the needs of voters with disabilities and language minority communities.

The mission of the LAAC is to advise and assist the OCROV with implementation of
federal and state laws relating to language access, so that all voters can meaningfully
participate in the voting process. The LAAC also provides recommendations identifying
and prioritizing activities, programs, and policies to ensure equal access to the ballot.
The responsibilities of the committee include the following: providing expertise on
language accessibility issues; promoting language accessibility initiatives; and
responding to the OCROV’s questions regarding language support.

The mission of the VAAC is to advise and assist the OCROV with providing services to
voters with accessibility needs and meeting state and federal requirements, so all
opportunities to provide equal access are explored. The VAAC also provides
recommendations identifying and prioritizing activities, programs, and policies to
ensure voters with disabilities can independently cast a ballot. The responsibilities of
the committee include the following: providing expertise on accessibility matters;
incorporating accessibility procedures into operations; and providing feedback to the
Page 36
OCROV regarding accessibility standards and outreaching to voters with accessibility
needs.

CEW and subcommittees LAAC and VAAC meeting agendas and a list of members
and supporting organizations for each group can be found starting on page 65 in
Appendices. Language community partners and disability community partners are
listed starting on page 56 in Appendices.

Voter Education Workshops for Language Communities

§4005(a)(10)(l)(i)(VI)(ia)

OCROV hosts multiple voter education workshops to provide Vote Center and election
information for each of Orange County’s federal and state required languages. In 2021,
these languages include Spanish, Vietnamese, Chinese, Korean, Farsi (Persian),
Gujarati, Hindi, Japanese, and Tagalog.

Each workshop includes information about the Vote Center model, voting equipment,
language assistance services, ballot drop-off options, and methods to request
translated election materials. Information about the workshops is announced at least 10
days in advance of the date and is shared with the LAAC and community organizations.

OCROV partners with CEW LAAC and its language community partners to determine
the number of workshops, workshop dates, times, and locations, and what materials to
distribute to best serve voters with language needs.

Methods to Identify Language Communities

§4005(a)(10)(l)(i)(V)

OCROV utilizes the number of voters who request language assistance through voter
registration forms. Voters may also notify OCROV of their language preference via
telephone, fax, email or online to update their language preference. Sources such as
the United States Census Bureau help identify areas where there may be communities
that have limited-English proficiency and may need language assistance.

In addition, OCROV receives input from language community partners on the

geographic distribution of where language communities exist in Orange County.

Page 37
Toll-Free Voter Phone Line and Multilingual Public Phone Bank
§4005(a)(10)(l)(vii), §4005(a)(10)(l)(i)(I)

Leading up to Election Day, OCROV operates a public phone bank that is staffed with
bilingual operators in federally mandated languages to assist voters with questions
before, during, and after an election to provide in-language assistance. Language
voters may also call a toll-free voter phone line to ask questions and receive voting and
election-related information. The toll-free phone number is 1-888-628-6837 and it has
been activated. It will be published on OCROV website, public service announcements,
and provided in media outreach and direct voter contact information including the VIG.
There will be one toll-free number to serve the public, including language
communities.

Voter Education Workshop for Disability Community

§4005(a)(10)(l)(i)(VI)(ib)

Prior to the final publication of the EAP, OCROV hosted multiple voter education
workshops to increase accessibility and participation of eligible voters with disabilities.
The workshops include education about the Vote Center model, voting equipment
demonstrations when possible, the accessibility of the voting equipment, ballot drop-
off information, and options for obtaining a remote accessible vote-by-mail ballot
(RAVBM).

OCROV partners with CEW VAAC and its disability community partners to determine
the number of workshops, workshop dates, times, and locations, and what materials to
distribute to best serve voters with disabilities. Possibilities include developing
instructional and informational videos on topics such as RAVBM and available services
for voters with disabilities at Vote Centers.

Information about the workshop events is announced at least 10 days in advance of the
date and it is shared with the VAAC and disability community organizations.

Remote Accessible Vote-By-Mail Outreach

§4005(a)(10)(l)(i)(II)

OCROV implemented an outreach plan to inform voters on the availability of RAVBM in

partnership with CEW VAAC in 2020. For the November 3, 2020 Presidential General
Election, over 6,000 voters accessed the RAVBM system and nearly 2,000 voters

Page 38
downloaded a ballot. OCROV continues to develop different outreach strategies to
increase the awareness of these services in an effort to increase usage.

High Schools
OCROV developed strong relationships with high schools through its award-winning
MyBallot program. The MyBallot program provides high school students a history of
voting and interactive opportunities to learn about ballot generation, administering a
student election with official voting equipment, and overseeing tabulation of election
results. Since its inception in 2010, over 4,000 students from 22 high schools
participated and gained a better understanding of the election process and voting.

The MyBallot program was developed with the traditional polling place model and will
be reimagined with the transition to the Vote Center model. OCROV continues to
leverage its existing relationships with high schools to provide pre-registration
opportunities, information on how elections are conducted under the Vote Center
model, and voter registration training.

Additionally, OCROV participates in the biannual High School Voter Education Weeks
which is coordinated by the SOS across all California counties. OCROV works directly
with educators to provide presentations on the history of voting, walking students
through online registration, and answer questions about voting and elections.

Colleges and Universities

There are approximately 28 colleges and universities with campuses in Orange County.
OCROV has built relationships with colleges and universities through hosting tabling
events on campus where voting and election information is provided, voter registration
training to student organizations, and speaking engagements during classes and at
student club meetings.

Additionally, OCROV has brought its Mobile Community Engagement Unit and Pop-
Up Mobile Voting Unit to college and university campuses with redesigned marketing
collateral to draw the attention of students, faculty, and staff. Examples include hosting
Pop-Up Mobile Voting at Saddleback College, Golden West College, California State
University at Fullerton (CSU Fullerton), and University of California at Irvine (UC Irvine)
in past election years.

Page 39
Several colleges and universities have now hosted a Vote Center site and/or ballot
drop box on campus since the 2020 election cycle. For future elections, OCROV will
continue to explore similar opportunities with other local colleges and universities.

Business Partners
OCROV partners with business associations and chambers of commerce to provide
speaking engagements, voter registration training, and informational tabling at
meetings. Past collaborative efforts include bringing the Pop-Up Mobile Voting Unit to
the Ladera Ranch Chamber of Commerce’s Harvest Festival and Farmers Market and
communicating updates related to voting at events hosted by local chambers of
commerce.

Speaking Engagements and Community Events

Speaking Engagements
The speaking engagement component of OCROV’s community outreach program is an
integral part of outreaching to voters of many different backgrounds throughout
Orange County. Covering a diverse and expansive area, the program aims to achieve
the following goals:

• Educate voters on the electoral process, including the transition to the Vote
Center model
• Provide information on special programs, online features and voter registration
• Network and pursue collaborative opportunities

The focus is to provide small and large-scale communication to the community.

Speaking engagements include attending various community meetings and events and
conducting non-partisan, neutral, and culturally sensitive presentations.

As many groups exist within Orange County, speaking engagements allow OCROV to
promote services, build partnerships, and interact with various communities. Targeted
groups have included, but are not limited, to the following:

• Community groups • Churches • Citizenship classes

• Rotary clubs • Universities • Professional
associations
• Parent/Teacher Clubs • Student organizations • Public service agencies

Page 40
 • Cultural clubs • Non-profit organizations • Youth groups
• Service organizations • Senior citizen centers

Voting System Demonstrations

Following a detailed and transparent procurement process, a new voting system was
approved by the Orange County Board of Supervisors in September 2019 and
replaced the previous 15-year old voting system. The voting system is certified by both
the U.S. Election Assistance Commission and the Secretary of State and offers new
features to make voting easier and more accessible to voters.

To raise awareness and provide for public education, OCROV hosted over 20 voting
system demonstrations in the 2020 election cycle where the public was able to view
and interact with the new voting system. Due to COVID-19 health and safety
guidelines, voting system demonstrations have been put on pause and may resume
should when it is safe to do so.

Community Events
To maintain OCROV’s presence in the community, OCROV continues to focus its
community outreach attendance to both small-to-medium and large-scale events.
OCROV will be present at these events to provide information about the Vote Center
model, voting, and other election information. Staff will engage the public, answer
questions, and assist in filling out voter registration forms. By participating in these
events, OCROV will have access to thousands of individuals in communities throughout
Orange County. A list of potential community events being pursued is available on
page 95 in Appendices.

Elected Officials and Government Agencies

OCROV has leveraged existing working relationships with government agencies and
elected officials to raise public awareness of the Vote Center model of voting.

In 2020, OCROV entered in collaborative partnerships with government agencies,

including hosting a Vote Center or ballot drop box at a public agency’s location,
making informational materials available at physical sites and online on websites, and
relaying Vote Center and voting information to constituents.

Page 41
OCROV hosts regular meetings with City Clerks to strengthen the ongoing
partnerships to relay information and support voters between OCROV, elected officials,
and government agencies.

Collaborative Community Outreach

Partnership with 2-1-1
OCROV has a partnership with 2-1-1 Orange County to distribute voting and election
information. 2-1-1 Orange County is a nonprofit 501(c)(3) organization offering a
comprehensive information and referral system for Orange County residents to receive
community health and human services and support.

2-1-1 Information and Referral Specialists receive Vote Center information, are able to
locate the nearest Vote Center or ballot drop box for a voter and refer voters to
OCROV for additional assistance.

Partnership with the Orange County Transportation Agency

The Orange County Transportation Agency (OCTA) is the official provider of
countywide public transportation in Orange County. OCROV worked in partnership
with OCTA to wrap public buses and bus stop benches with Vote Center marketing
and can utilize this marketing strategy for future elections. By utilizing this strategy, the
opportunity not only raises the awareness of Vote Centers among voters who utilize
public transportation but also any individual in the vicinity of a public transportation
vehicle or stop.

Social Media Kit

A social media kit has been developed for government agencies to offer informational
materials at a variety of public agency locations. Translated marketing materials will be
available and provided to government agencies as well.

The package will include, but not be limited to:

• Brochures
• Flyers
• Posters
• Frequently Asked Questions
• Map and List of Vote Center and Ballot Drop Box Locations

Page 42
Community Engagement Suite
General Media Plan
§4005(a)(10)(l)(i)(I)

To inform Orange County voters of the Vote Center model, OCROV has taken an
expansive approach to reach as many voters as possible, multiple times. By using a
blend of social media, direct mail, print, broadcast, video, online, and radio
approaches, we saturated the spectrum of media outlets for voters to increase the
potential for a voter to see Vote Center informational and marketing materials.

Media Partners
§4005(a)(10)(l)(i)(II), §4005(a)(10)(l)(i)(VIII)

OCROV provides press releases, video content, and social media content for mass
distribution and publication to existing media partners and seek out other trusted
media sources to relay Vote Center communication. Accessibility options, methods to
request an accessible ballot, Vote Center and ballot drop box locations, other general
election information and other voting updates are shared with media partners. For a list
of media partners, please see page 61 in Appendices.

Additionally, Registrar of Voters Neal Kelley often appears on local and national media
to speak as an elections expert and provide the perspective of an election official.
These types of opportunities are utilized to specifically support communicating
changes on a macro level.

Language Media Partners

§4005(a)(10)(l)(i)(l)

Orange County’s diverse communities receive news updates and information from a
variety of sources, including language media outlets. OCROV has dedicated full-time
staff to serve as liaisons to language communities and have developed strong
relationships with language media partners in communities that speak Spanish,
Chinese, Vietnamese, Korean, Farsi (Persian), Japanese, Hindi, Gujarati, and Tagalog.
Information on the upcoming election and the toll-free voter assistance hotline will be
shared with language media partners. For a list of language media partners, please see
page 63 in Appendices.

Page 43
Direct Voter Contacts
§4005(a)(10)(l)(i)(X)

OCROV sends two to four direct mailers to advise all registered voters of the
availability of OCROV’s toll-free voter assistance hotline and the changes to elections
and voting. The mailers are designed to catch the attention of the voter with Vote
Center branding and messaging. The mailers also provide information such as voting
options, Vote Center and ballot drop box locations and hours, or when to expect a
Voter Information Guide (VIG) or vote-by-mail (VBM) ballot.

Postage-Paid Postcard for Requesting Materials in an Alternate Language or an

Accessible Format
§4005(a)(8)(B)(iii)

All registered voters receive a postage-paid postcard in their VIG to request a VBM
ballot in an accessible format and to request election materials in alternate languages
per §14201 of the California Elections Code and §203 of the federal Voting Rights Act.
Instructions will be included in the VIG and on the OCROV website for completing and
returning the postcard.

Public Service Announcements

§4005(a)(10)(l)(i)(VIII), §4005(a)(10)(l)(i)(IX)

OCROV developed a suite of over 70 videos of varying lengths and themes (translated
in all required languages). The videos are informational as well as instructional such as
notifying voters of the date of the election and different options for returning a ballot.
Videos promote a toll-free, accessible voter hotline to ask questions and receive voting
and election-related information.

Filming took place at various sites throughout Orange County, showcasing a sample
Vote Center layout and external view of Vote Centers and ballot drop boxes.

The videos are open-captioned and available in accessible formats to be inclusive for
voters who are deaf or hard of hearing, and voters who are blind or visually impaired.
Additionally, videos will be accessible in Spanish, Vietnamese, Chinese, Korean,
Tagalog, Japanese, Gujarati, Hindi, and Farsi (Persian). Content is provided to general

Page 44
media partners and language media partners. Please see page 61 in Appendices for a
list of general media partners and page 63 for language media partners.

Social Media
OCROV uses social media to attract new voters and to provide information to existing
voters about updates on critical deadlines, events, voting tips, and Vote Center and
ballot drop box locations.

OCROV utilized Facebook to target specific populations in Orange County such as

younger voters between the ages of 18-25, members of the public who follow
language media outlets, and individuals who are interested in accessibility advocacy.

Below are social media strategies to achieve the overall goals of informing and
educating voters about Vote Centers:

• To expand OCROV’s presence on Twitter, Facebook, Instagram, and YouTube

• To publish highly-targeted and site-specific content on a regular schedule
• To engage meaningfully with active community members through social media
• To stimulate and nurture genuine discussion on social media
• To enhance the video content currently on OCROV’s YouTube channel to be
functional to Vote Center outreach, education, and training

Website
§4005(a)(10)(l)(i)(IV)

The OCROV website (ocvote.com) is utilized heavily as the main source of Vote Center
information and materials for the public. Information on the OCROV website is in
accessible formats and is publicly available. This includes the EAP, methods to request
an accessible VBM ballot, the option to use an accessible voting device and how to use
it, lists of Vote Centers and ballot drop boxes, and other information related to the
VCA.

The website is also translated into Spanish, Chinese, Vietnamese, and Korean, so
voters with limited-English proficiency in these languages will still be able to access
Vote Center information. It is also compatible with assistive technology for voters with
disabilities.

Page 45
Vote Center Newsletter
Starting in Spring 2019, OCROV launched a Vote Center newsletter geared towards
providing planning updates, outreach information, and opportunities to share public
input. Past newsletters included survey data analysis, information about Vote Center
workshops, and methods to provide Vote Center and ballot drop box site suggestions.
There are 6,500+ subscribers to OCROV newsletters.

See page 108 in Appendices for a sample Vote Center newsletter.

Mobile Voting
OCROV continues to seek opportunities to bring mobile voting to voters in unique
locations and geographic areas where voters might otherwise have limited access to in-
person voting options. OCROV’s mobile voting unit is a full-service, easy to deploy,
mobile Vote Center that can service any area in Orange County. As is the case with
any other Vote Center in Orange County, the mobile voting unit is secure and
equipped to support voters with language and accessibility needs.

Community Engagement Mobile Outreach Vehicle

To conduct more effective and visible voter education, OCROV utilizes a custom-made
Community Engagement Mobile Outreach Vehicle. The mobile outreach vehicle is fully
accessible and equipped with interactive voting displays on board. It gives all the
opportunity to experience the democratic process including on-the-go voting.

Since 2004, our mobile fleet has been showcased at numerous community events,
parades and outdoor venues. Moreover, these vehicles have been officially and
effectively utilized as a fully contained voting location and are available throughout the
voting period as a backup Vote Center. The units were the first of their kind and have
been replicated in areas across the country.

Page 46
Pop-Up Mobile Voting Unit

OCROV continues to develop innovative solutions in response to voter trends and

inspiration was taken from pop-up stores and restaurants that often draw positive
public attention in areas with high traffic. Ultimately, the goal is to garner the interest of
the public at events by using proven strategies, such as simple design principles and
targeted signage that can be changed depending on the event.

The accessible mobile unit includes a wheelchair lift and has a custom wrap to match
the marketing and branding plan OCROV has undertaken across the entire agency.
The mobility of this platform promotes voter engagement and participation and allows
OCROV to reach underrepresented populations and high-density locations to provide
voting opportunities, Vote Center information, and improve the voter experience.

The Pop-Up Mobile Voting Unit will be utilized in future election cycles. Locations will
be balanced between opportunities to reach geographically isolated voters and high-
impact events to reach many voters. Voters will be notified in the VIG and VBM
instructions of any mobile voting opportunities. Details such as locations and dates and
hours of operations will be published in the VIG and website at ocvote.com.

See page 107 for images of OCROV’s mobile fleet.

Page 47
Projected Budget for Voter Outreach
§4005(a)(10)(l)(i)(VII), §4005(a)(10)(l)(i)(VII)

Voter Education and Outreach Funding and Comparison to Past Budgets

Jun 2018 Nov 2018 March 2020 March 2020

Activity Polling Place Polling Place Vote Center Vote Center

Actual Costs Actual Costs Budget Actual Costs

Advertising $38,634 $111,041 $1,500,000 $1,580,302

Newspaper Legal Ads $50,000 $36,765

Misc. Advertising $84,945 $31,325

Outreach $124,342 $16,182 $500,000 $985,830

Misc. Outreach Operations $45,000 $45,428

Voter Outreach events $10,000 $1,449

Secretary of State Outreach Grant/Contract Funding Source $1,875,000 $2,566,132

Nov 2020 June 2022

Nov 2020
Vote Center Vote Center
Activity Vote Center
Actual Budget
Budget
Costs

Advertising $100,000 $1,484,416 $100,000

Newspaper Legal Ads $40,000 $13,541 $40,000

Misc. Advertising $22,654

Outreach $783,148

Misc. Outreach Operations $45,000 $116,823 $45,000

Page 48
Voter Outreach Events $10,000 $0 $10,000

Secretary of State Outreach $0 $2,393,704 $0

Grant/Contract & Other Funding
Source

Page 49
Appendices

Public Meetings
To be inclusive of targeted communities, language assistance was provided at select
workshops and particular workshops were promoted to the disability community.

Targeted Community Number of Workshops

Voters with Disabilities 1

Spanish 1

Vietnamese 1

Korean 1

Chinese 1

Tagalog 1

Farsi (Persian) 1

Gujarati 1

Hindi 1

Japanese 1

LAAC/VAAC 2

Public Hearing 1

Page 50
A full schedule of the Vote Center workshops is provided in the comprehensive Vote
Center workshop flyer below.

Sample Speaking Engagements and Community Events

Sample Speaking Engagements and Community Events

Event Name City Host Organization

Orange County's Pacific Symphony
2019 Orange County Lantern
Costa Mesa and South Coast Chinese Cultural
Festival
Center
Citizenship Ceremonies - March
Anaheim USCIS
2019 (1)

Page 51
 Sample Speaking Engagements and Community Events
Citizenship Ceremonies - March
Anaheim USCIS
2019 (2)
Orange County Asian and Pacific
Islander Community Alliance
First Annual - Aging Together -
Santa Ana (OCAPICA), and Asian American
Health and Resource Fair AASCSC
Senior Citizens Service Center
(AASCSC)
Iranian-American Community
6th Annual Persian New Year
Irvine Group of Orange County (IAC
Festival
Group)
Laguna Niguel High School Job & Laguna
Laguna Niguel High School
College Fair Niguel
Network of Iranian-American
Persian New Year Picnic Day Irvine Professionals of Orange County
(NIPOC)
Los Amigos of OC Meeting Anaheim Los Amigos of OC
Future of California Elections
2019 FoCE Conference Sacramento
(FoCE)
VIAN High School Involvement
Irvine VIAN, WeIrvine
Meeting
City of Westminster 2019 Spring
Westminster Westminster City
Festival
Katella High School Voter
Anaheim Katella High School
Education Weeks
Pacifica High School Civics Class Garden
Pacifica High School
Presentations Grove
Korean American Grassroots Korean American Grassroots
Irvine
Conference Regional Seminar Conference
Earth Day Event at Golden West Huntington
Golden West College
College Beach
Achieve Better Communication
Tustin Achieve Better Communication
(ABC) Meeting
Northwood High School Voter
Irvine Northwood High School
Education Weeks
Beckman High School Meet the
Irvine Beckman High School
Professionals Fair

Page 52
 Sample Speaking Engagements and Community Events
Irvine Republican Women Irvine Republican Women
Irvine
Federated Meeting Federated
SOKA International Festival Aliso Viejo SOKA University
Cinco de Mayo Fiesta Anaheim Anaheim Fiesta United, Inc.
14th Annual AAPI Heritage Month
Bellflower Southern CA Edison
Celebration
State of the Community Fullerton Fullerton Collaborative
"72nd California LULAC Annual
Garden
State Convention" -Building LULAC
Grove
Bridges for Unity
Vesak Festival - Buddha's Birthday Garden
Giac Ly Buddhist Monastery
Celebration Grove
Korean American Chamber of
Garden Korean American Chamber of
Commerce of Orange County
Grove Commerce of Orange County
Introduction
Orange County Asian Chamber Asian Business Association of
Costa Mesa
Leadership Mixer Orange County (ABAOC)
OC Health Care Agency (OCHCA)
and Orange County Asian and
Voice of Change Anaheim
Pacific Islander Community Alliance
(OCAPICA)
VIAN School Year-End Meeting Irvine VIAN
2019-06-02 Together We Will OC
Irvine Together We Will OC
Voter Registration Training
KUCI OC Spotlight Talk Radio
KUCI
Show
Michelle Steel, Supervisor, 2nd
Annual Orange County Hiring Fair Costa Mesa District Orange County Board Of
Supervisors And KACC Foundation
Volunteers of the Peace & Justice
Peace & Justice Ministry Voter
Santa Ana Ministry at the Christ our Savior
Registration Presentation
Parish.
AASCSC's 30th Anniversary and Asian American Senior Citizens
Santa Ana
Dragon Boat Festival Celebration Service Center (AASCSC)

Page 53
 Sample Speaking Engagements and Community Events
Annual Filipino-American Lawyers
Newport Filipino-American Lawyers of
of Orange County Membership
Coast Orange County (FLOC)
Meeting and FACCOC Mixer
Tabling Sunday Mass Christ Our
Santa Ana Christ Our Savior Parish
Savior Parish
ITZ Happenin! Radio Show
ITZ Happenin!
Interview
Los Amigos Community Forum Anaheim
Laguna Woods Republican Club
Santa Ana ROV
ROV Tour
National Disability Voter
Anaheim
Registration Week
Korean American Chamber of
Garden Korean American Chamber of
Commerce's Breakfast with Police
Grove Commerce-Orange County
Chiefs
Asian Americans In Action
Santa Ana Asian Americans In Action
Community Mixer
Orange County Labor Federation
Buena Park OCLF
Candidate Academy
OC Fair Costa Mesa
City of La Palma Civic Expo &
La Palma City of La Palma
National Night Out
OC Fair Costa Mesa
Anaheim Democrats Club Anaheim Anaheim Democrats Club
OC Fair Costa Mesa

City Officials and Government Agencies

OCROV leveraged existing working relationships with government agencies and
elected officials to raise public awareness of the transition to Vote Centers and
ongoing public education efforts. Numerous events and speaking engagements with
government agencies are scheduled on an ongoing basis. City officials and
government staff have been OCROV’s first partners in Vote Center outreach and
education.

Page 54
Multimedia materials made available to government agencies for distribution and
constituent outreach include:

• Graphics (various formats depending on request)

• Press releases
• Newsletters
• Webpage links
• Videos
• Radio ads
• Brochures
• FAQs
• Flyers
• Ads and Posters
• Social Media Kit
• Style Guide

Page 55
Community Partners
If you or your organization would like to partner with OCROV on Vote Center outreach
and education, please visit the website ocvote.com/community or email
ocvoter@rov.ocgov.com.

Language Community Partners

• Achieve Better Communication
• Alliance for Justice
• Alliance Rehabilitation
• Anaheim Spanish Adventist Church
• Asian American Senior Citizens Service Center
• Asian Americans Advancing Justice - Los Angeles
• Asian Americans Advancing Justice - Orange County
• Association of the Vietnamese Language & Culture Schools of
Southern California
• Boat People SOS
• Council on American-Islamic Relations - California
• Cambodian Family
• Catholic Charities of Orange County
• Center for Asians United for Self Empowerment
• Centro Cultural de Mexico
• Chinese American Association of Orange County
• Chinese American Mutual Association
• CIELO
• Comunidad Forum
• CSUF Asian Pacific American Resource Center
• De Colores OC
• El Modena
• Family Enrichment
• Filipino American Chamber of Commerce
• Fundacion de Sobrevivientes de Trafico
• Hispanic Bar Association of Orange County
• Hispanic Women Network
• Hispanic Chamber of Commerce of Orange County
• Institute of Vietnamese Studies
• inter-Community Action Network
• Iranian Circle of Women's Intercultural Network
Page 56
Language Community Partners (continued)
• Irvine Evergreen Chinese Senior Association
• Korean American Center
• Korean Community Services
• Korean Resource Center
• Latino Health Access
• Los Amigos of Orange County
• LULAC Anaheim
• LULAC Santa Ana
• LULAC Fullerton College
• LULAC Santa Ana
• Mexican American Legal Defense and Education Fund
• National Association of Latino Elected Officials
• Network of Iranian-American Professionals of Orange County
• National Hispanic Business Association
• North Orange County Chinese Culture Association
• Orange County Asian Pacific Islander Community Alliance
• Orange County Chinese American Chamber of Commerce
• Orange County Herald Center
• Orange County Hispanic Chamber of Commerce
• Orange County Youth Immigrant United
• Overseas Community Care Network of Orange County
• Parent Union Santa Ana
• South Asian Network
• South Coast Chinese Cultural Association/Irvine Chinese School
• Southern California Council of Chinese Schools
• Taller San Jose
• Union of Vietnamese Student Association
• Vietnamese American Chamber of Commerce
• VietRISE
• Voting Involvement Association Nonprofit
• WeIrvine

Page 57
Sample Language Assistance Card

Page 58
Disability Community Partners
• Age Well Senior Services
• Braille Institute
• California Council for the Blind
• California Department of Rehabilitation
• Coastline College Special Programs
• Council on Aging
• Dayle McIntosh Center
• Department of Rehabilitation
• Disability Rights California
• Disability Student Services - Cal State University Fullerton
• Disability Student Services - Fullerton College
• Disability Student Services - Santiago Canyon College
• Down Syndrome Association of Orange County
• Easterseals
• North Orange County Senior Collaborative
• OC Deaf Equal Access Foundation
• OC In-Home Supportive Services Public Authority
• Orange County Transportation Authority
• Project Independence
• Regional Center of Orange County
• Sensory Impaired Guidance Network
• State Council on Developmental Disabilities
• United Cerebral Palsy of Orange County
• University of California Irvine Disability Services Center
• Vocational Visions

Page 59
Political, Advocacy, and Professional Organizations
• American Civil Liberties Union
• Democratic Party of Orange County
• Future of California Elections
• Green Party of Orange County
• League of Women Voters of Orange County
• National American Association of Colored People
• Orange County Communities Organized for Responsible
Development
• Orange County Congregation Community Organization
• Orange County Employee Association
• Orange County Labor Federation
• Orange County Professional Firefighters Association
• Republican Party of Orange County
• Republican Women Federated of Orange County
• Retired Employees of Orange County
• Resilience OC

Page 60
Media Partners
If you or your organization would like to partner with OCROV on Vote Center outreach
and education, please visit the website ocvote.com/votecenter or email
ocvoter@rov.ocgov.com.

Publication Name Type

Aliso Viejo News Newspaper
Anaheim Bulletin Newspaper
Associated Press (AP) Orange County California Newspaper
Capistrano Dispatch Newspaper
Capistrano Valley News Newspaper
Chapman University Panther College/University Newspaper
Coast Magazine Magazine
Costa Mesa Daily Pilot Newspaper
CSUF Daily Titan College/University Newspaper
Cypress College Chronicle College/University Newspaper
Dana Point Times Newspaper
Fullerton College Hornet College/University Newspaper
Huntington Beach News Newspaper
Irvine World News Newspaper
KABC TV 7 (ABC) Television
KCAL TV 9 Television
KCBS TV 2 (CBS) Television
KCOP TV 13 (MyTV) Television
KDOC TV 56 Television
KFI AM 640 Radio
KLCS TV 58 (PBS) Television
KNBC TV 4 (NBC) Television
KNX AM 1070 Radio
KOCE TV 50 (PBS) Television
KTLA TV 5 (CW) Television
KTTV TV 11 (Fox) Television
KUCI FM 89.3 Radio
Laguna Beach Independent Newspaper
Laguna News-Post Newspaper
Laguna Woods Globe Newspaper
Los Angeles Times Newspaper

Page 61
New University College/University Newspaper
OC Weekly Magazine
OCC Coast Report College/University Newspaper
Orange City News Newspaper
Orange Coast Magazine Magazine
Orange County Business Journal Newspaper
Orange County Register Newspaper
Orange County Reporter Newspaper
Saddleback Valley News Newspaper
San Clemente Times Newspaper
Seal Beach Sun Newspaper
Tustin News Newspaper
UCI New University College/University Newspaper
Voice of OC Newspaper
Western Outdoors News Newspaper
Westminster Journal Newspaper
Westways Magazine Newspaper
Yorba Linda Star Newspaper

Page 62
Language Media Partners

Language Publication Name

Farsi (Persian) Orange County Persian Community TV
Farsi (Persian) Dakeeh Magazine
Farsi (Persian) Seeb Magazine
Farsi (Persian) PAYAM ASHENA
Farsi (Persian) KIRN - Radio Iran 670 AM
Farsi (Persian) Iranian Hotline
Tagalog Radio Filipino USA
Tagalog California Journal for Filipino Americans
Tagalog Asian Journal - Southern California
Vietnamese VNA TV
Vietnamese KVLA 57.3 TV
Vietnamese Little Saigon Radio
Vietnamese Nguoi Viet Daily News
Vietnamese Vien Dong
Vietnamese Viet Bao
Vietnamese Pho Bolsa TV
Vietnamese Little Saigon TV
Chinese World Journal
Chinese Sing Tao Daily
Chinese Taiwan Daily
Chinese Chinese L.A. Daily News
Chinese CCYP
Chinese US News Express
Chinese ChineseNewsUSA.Com
Chinese Five Continents & Four Oceans News
Chinese Pacific Times
Chinese The China Press
Chinese The Epoch Times
Chinese La JaJa Kids
Chinese Eastern Television (ETTV) America
Chinese New Tang Dynasty Television (NTDTV)
Chinese The Sound of Hope
Chinese Sky Link TV
Chinese SINO TV
Page 63
Chinese Phoenix Satellite TV
Korean The Korea Daily
Korean Korea Times
Korean Korea Town Daily
Korean The Weekly Herald
Korean Town News
Korean SBS International
Korean MBC America
Korean KBS America
Korean Radio Korea-AM 1540
Korean Radio Seoul-AM 1650
Korean Woori Radio - AM 1230
Korean Korean Gospel Broadcasting-AM1190
Korean TVK24
Korean Dongpo News
Korean YTN
Korean Christian Vision
Korean Kukmin Daily
Korean Dongpo Journal
Korean Sunday Journal
Korean CGN TV
Korean Christian Herald
Korean Uri Radio
Korean Media Group
Spanish Santa Ana Noticias
Spanish Azteca
Spanish Rumores Newspaper
Spanish Para Todos
Spanish El Aviso
Spanish Excelsior
Spanish HOY
Spanish La Opinion
Spanish KMEX-TV (Univision)
Spanish KVEA-TV (Telemundo)
Spanish KVEA-TV (Telemundo)
Spanish KWHY-TV

Page 64
Public Input Overview
Community Elections Working Group
The Community Election Working Group (CEW) is a diverse 25-member community
advisory board committed to making sure elections are open and accessible.

CEW Members
Name Organization

CEW Chair, Lucinda Williams City Clerk, City of Fullerton

CEW Vice-Chair, Debra

Executive Director, Project Independence
Marsteller
CITY CLERKS
Adria M. Jimenez City Clerk, City of Buena Park
Theresa Bass City Clerk, City of Anaheim
Daisy Gomez City Clerk, City of Santa Ana
Lucinda Williams
(CEW Chair) City Clerk, City of Fullerton
ASIAN COMMUNITY
Managing Director, Korean American Center /
Tammy Kim
Korean Community Services
Chairman, South Coast Chinese Cultural
Mike Chen
Association to Asian Community
Tim Cheng (CEW LAAC Co- Co-President, Asian American Senior Citizens
Chair) Service Center
Charles Kim President, inter-Community Action Network (iCAN)
LATINO COMMUNITY
Parish Ministry Coordinator, Catholic Charities of
Alba Ramiro
Orange County
Ruben Alvarez, Jr. Publisher, Stay Connected OC
Eddie Marquez, J.D. Executive Board Member, OC Hispanic Chamber
Community Engagement Lead, Regal Medical
Marisol Ramirez
Group
DISABLED COMMUNITY
Program Director, Easterseals of Southern
Evelyn Farooquee
California
Debra Marsteller (CEW Vice-
Executive Director, Project Independence
Chair)

Page 65
CEW Members
Name Organization
Paul Spencer Attorney, Disability Rights California
Gabriel Taylor (CEW VAAC Co-
Voting Rights Advocate
Chair)
SENIOR COMMUNITY
Judith Barnes Member of the Public
VOTE CENTER CUSTOMER
SERVICE REPRESENTATIVES
Moneka Walker-Burger Member of the Public
Mary Jo Rowe Member of the Public
DEMOCRATIC PARTY
Executive Director, Democratic Party of Orange
Ajay Mohan
County
REPUBLICAN PARTY
Executive Director, Republican Party of Orange
Randall Avila
County
ALTERNATIVE PARTIES
Chairperson, Peace and Freedom Central
David Landry
Committee
LEAGUE OF WOMEN VOTERS
Jan Urban Representative, League of Women Voters of OC
YOUTH REPRESENTATIVE
Alexander Williams Member of the Public
VETERANS AFFAIRS
Lyle Brakob Member of the Public
AT LARGE
Garrett M. Fahy Election Law Attorney

Brianna M. Calleros Community Leader

Page 66
Meeting Agenda

Page 67
Voting Accessibility Committee & Language Accessibility Committee
Implemented in early 2017, the CEW Subcommittee Voting Accessibility Advisory
Committee (VAAC) and the CEW Subcommittee Language Accessibility Advisory
Committee (LAAC) are two independent committees of the Community Election
Working group that meet to consider the needs of voters with disabilities and language
minority communities pertaining to Vote Centers and overall voting options.

The VAAC and LAAC were established to receive advise from voters with disabilities,
voters with language needs and organizations that serve them. Agendas focus on voter
education and outreach, creating collaborative opportunities, and providing a forum
for community-informed feedback and input on operational best practices.

If you or your organization would like more information about these community
advisory groups or are interested in becoming a member, please visit ocvote.com/cew
or email ocvoter@rov.ocgov.com.

Page 68
Voting Accessibility Advisory Committee
The CEW - Voting Accessibility Committee, an independent committee of the
Community Election Working group, meets to consider the needs of voters with
disabilities pertaining to Vote Centers and all mail-ballot elections. This committee
meets the statutory requirements of the Voting Accessibility Advisory Committee.

Name Organization
Julia Gomez ACLU of Southern California
Philip Reeves Braille Institute
Rudy Villalobos CA Dept of Rehabilation
Jamie Cansler Council on Aging
Marilyn Fedorow Council on Aging
Helia Daigeau Disability Rights California
Larry Wanger Dayle McIntosh Center
Bhumit Shah Disability Rights California
Gabriel Taylor Disability Rights California
Paul Spencer Disability Rights California
Eddie Roth Disability Student Services - Fullerton College
Disability Student Services - Santiago Canyon
Starr Avedesian
College
Kelly Phillips Easterseals
Nancy Weintraub Easterseals
Ramona Ramirez Easterseals
Evelyn Farooquee Easterseals
Larry Singer Member of the Public
Isaac Lopez Member of the Public
General Contact OC Deaf Equal Access Foundations
Joey Contreras OC Deaf Equal Access Foundations
Debra Marstellar Project Independence
Jyusse Corey Regional Center of Orange County
Reina Hernandez Regional Center of Orange County
Karen Millender State Council on Developmental Disabilities
Kyle Minnis State Council on Developmental Disabilities
Scarlett K. vonThenen State Council on Developmental Disabilities
Stacy Branham UC Irvine
Tami Di Paolo United Cerebral Palsy of Orange County

Page 69
Page 70
Language Accessibility Advisory Committee
The CEW Language Accessibility Advisory Committee, an independent committee of
the Community Election Working group, meets to consider the needs of language
minority communities pertaining to Vote Centers and all mail-ballot elections. This
committee meets the statutory requirements of the Languages Accessibility Advisory
Committee.

Name Organization
Charles Kim inter-Community Action Network
Faye Hezar Member of the Public
Hang Nguyen BPSOS Center for Community Advancement
Joe Long OC Census Vietnamese CCC
June Shang Member of the Public
Katie Tran Hope Community Services
Miguel Hernandez Orange County Congregation Community Organization
Mike Chen South Coast Chinese Cultural Association
Myung Suh Korean American Federation of Orange County
Quintilia Avila NALEO
Ruben Alvarez StayConnected OC
Samuel Tseng JCUAA(Joint Chinese University Alumni Association of Southern California)
Shannon Zhao VIAN (Voting Involvement Association Nonprofit)
Sudabeh (Sudi) Farokhnia Iranian American Democrats of California (IADC)
Tammy Kim Korean American Center
Tim Cheng Asian American Senior Citizens Service Center
Tracy La VietRise

Vy Le UCI Chao Family Comprehensive Cancer Center

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Meeting agenda

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Vote Center Layout

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List of Vote Centers and Ballot Drop Box Locations
The Vote Center and ballot drop box selection process is currently ongoing. The most
current list of Vote Centers and Ballot Drop Boxes can be found on the website and in
the VIG. A voter can locate their nearest Vote Center and Ballot Drop Box location
using the lookup tool located on the website.

11 Day Vote Centers

For the March 2020 Presidential Primary Election, the VCA model was followed for
Vote Centers with both 11 day and 4 day locations. Due to the pandemic, legislation
was passed to modify the requirement to a minimum of 4 days for the November 2020
Presidential General Election.

Vote Center locations identified as 11 Day, opened Saturday, February 22, 2020 to
Friday, February 28, 2020, from 8 am to 5 pm; Saturday, February 29, 2020 to Monday,
March 2, 2020 from 8 am to 8 pm and on Election Day, March 3, 2020 from 7 am to 8
pm.

4 Day Vote Centers

Vote Center locations identified as 4 Day, opened Saturday, February 29, 2020 to
Monday, March 2, 2020 from 8 am to 8 pm and on Election Day, March 3, 2020 from 7
am to 8 pm.

Ballot Drop Box Locations

All ballot drop box locations are outdoors and available 24 hours per day, 7 days per
week beginning 29 days before Election Day and closed at 8:00 p.m. on election night.

If you would like to suggest a potential site, please complete the Site Selection
Suggestion Form at ocvote.com/sitesuggestion. This form will be available to the
public until Vote Center and ballot drop box locations are finalized.

The list below serves as a sample and reflects the Vote Center and Ballot Drop Box
locations used in the March 2020 Presidential Primary Election.

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Voter’s Choice Act Criteria Maps

Public Transit Routes

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Population Density

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Language Communities

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Voters with Disabilities

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Low Household Vehicle Ownership

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Areas with Low-Income Communities

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Areas with Eligible Residents Who are Not Yet Registered to Vote

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Areas Not Suitable for Vote Center or Ballot Drop Box Locations

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2020 General Election – Turnout by Vote Center

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2020 General Election – Vote-By-Mail Turnout

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2020 General Election – Voter Turnout Distribution

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Community Event Calendar List
The list below represents potential and targeted community events OCROV plans to
pursue in 2021 and 2022, depending on health and safety guidelines. Events will
continually be added, and suggestions can be shared via email to
ocvoter@rov.ocgov.com.

Potential Community Events Calendar 2021 - 2022

Month Event Name Organizer

January Asian Garden Mall Flower Asian Garden Mall

Festival

January Citizenship Ceremonies United States District Court, Central

District of California

February ICS Chinese New Year Irvine Chinese School (ICS) and
Celebration South Coast Chinese Cultural
Association (SCCCA)

February Irvine Evergreen Chinese Senior Irvine Evergreen Chinese Senior

Association New Year Association
Celebration

February Irvine High School Multi-Culture Irvine High School Parent, Teacher,
Festival and Student Association

February Candidate Academy Orange County Labor Federation

February UVSA Tet Festival Union of Vietnamese Student

Association

March Braille Institute of America Voter Braille Institute of America

Outreach and Education
Presentation

March Celebrate Life of Cesar Chavez St. Boniface Church

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 Potential Community Events Calendar 2021 - 2022

Month Event Name Organizer

March Celebrating Korean American UCI Korean American Alumni

Leadership Chapter

March KinderCaminata Cypress College

March KinderCaminata Fullerton College

March KinderCaminata Santa Ana College

March Laguna Niguel High School Job Laguna Niguel High School
& College Fair

March Lunar New Year Celebration Asian American Senior Citizens

Service Center

March Orange County Lantern Festival Pacific Symphony and South Coast
Chinese Cultural Center

March Persian New Year Festival Iranian-American Community Group

of Orange County

March Persian New Year Picnic Day Network of Iranian-American

Professionals of Orange County

March San Juan Hills High School Voter San Juan Hills High School
Registration Training

March ShamROCK n' RUN St. Jude Medical Center

March Westminster Spring Festival City of Westminster

April Arts Alive Festival City of Mission Viejo

April Beckman High School Meet the Beckman High School

Professionals Fair

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 Potential Community Events Calendar 2021 - 2022

Month Event Name Organizer

April City of Westminster Spring City of Westminster

Festival

April Cypress Farmers Market City of Cypress

April Dia del Niño City of Santa Ana

April Dia del Niño El Centro Cultural De Mexico

April DTSA Art Walk Downtown Santa Ana

April Earth Day Event Golden West College

April Feria de Abril Feria Los Alamitos

April Friendly Centers Resource The Friendly Center

Networking Event

April Irvine Valley College Spring Job Irvine Valley College

Fair

April Katella High School Voter Katella High School

Education Week Event

April Voter Registration Training League of Women Voters of Orange

County

April Love Buena Park City of Buena Park

April Media Arts Santa Ana (MASA) MASA/OC Film Fiesta

Mixer

April Persian New Year Festival Network of Iranian-American

Professionals of Orange County

April Dia del Niño OC Fairgrounds

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 Potential Community Events Calendar 2021 - 2022

Month Event Name Organizer

April Renters Protection Forum Orange County Communities

Organized for Responsible
Development

April Summer Youth Job Fair Employment Development

Department

April OC LGBTQ Youth Convening LGBT Center

May 5 de Mayo Festival Anaheim City of Anaheim

May Asian Pacific American Heritage Asian Americans Advancing Justice

Month Forum – Orange County

May Asian American Pacific Islander Southern California Edison

Heritage Month Celebration

May Battle of the Mariachis Mission San Juan Capistrano

May CIELO Showcase CIELO

May Cinco de Mayo Festival City of San Clemente

May Cinco De Mayo In Tustin City of Tustin

May Student Tabling Event CSU Fullerton

May Student Tabling Event Cypress College

May Dancing Out Stigma Bowers Museum

May Downtown Anaheim Farmers City of Anaheim

Market

May Estrella Awards Orange County Hispanic Chamber

of Commerce

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 Potential Community Events Calendar 2021 - 2022

Month Event Name Organizer

May FaCT Conference Families and Communities Together

May Heartbeat of Mexico Chapman University

May Irvine Evergreen Chinese Senior Irvine Evergreen Chinese Senior

Association Monthly Meeting Association

May Irvine Korean Cultural Festival Irvine Korean Cultural Festival

May Jarana Carnavalera Jarana Carnavalera en California

May Mariachi Festival Viva la Vida/Calacas

May New Horizons Dinner-Cinco de YMCA of OC

Mayo

May OC Greek Festival St. John the Baptist Greek Orthodox

Church

May OC Human Relations Awards OC Human Relations

Dinner

May Open Garden Day City of Santa Ana

May Orange County Asian Chamber Asian Business Association of

Leadership Mixer Orange County

May Rancho Days Fiesta-Heritage Hill OC Parks

Historical Park

May Saddleback College Tabling Saddleback College

Event

May Santa Ana College Tabling Event Santa Ana College

May SOKA International Festival SOKA University

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 Potential Community Events Calendar 2021 - 2022

Month Event Name Organizer

May State of the Community Fullerton Collaborative

May Cinco de Mayo Fiesta The Outlets at San Clemente

May UCI Anti-Cancer Challenge Run UC Irvine

May Vesak Festival - Buddha's Giac Ly Buddhist Monastery

Birthday Celebration

May Vesak Festival - Mile Square Park Vietnamese American Buddhist

Congregation

May Veterans Luncheon LULAC

May Veterans Resource Center Santa Santa Ana College

Ana College

May Voice of Change OC Health Care Agency (OCHCA)

and Orange County Asian and
Pacific Islander Community Alliance
(OCAPICA)

May Willcock Community Meeting Orange County Communities

Organized for Responsible
Development

June Annual Filipino-American Filipino-American Lawyers of

Lawyers of Orange County Orange County
Membership Meeting and Mixer

June Annual Orange County Hiring Michelle Steel, Supervisor, 2nd

Fair District Orange County Board of
Supervisors and KACC Foundation

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 Potential Community Events Calendar 2021 - 2022

Month Event Name Organizer

June APIA Vote Leadership Institute Orange County Asian Pacific

Islander Community Alliance

June Candidate Academy Orange County Labor Federation

June Celebracion y Mercadito Radio Santa Ana/Centro Cultural

Santa Ana

June Citizenship Ceremonies United States District Court, Central

District of California

June Citizenship Fair Orange County Communities

Organized for Responsible
Development

June Feria de Salud Las Lomas Gardens Apartments

June Fiesta Appreciation Day - Crooru Caregivers on-demand

Caregiving Day

June OCCORD Leadership Academy Orange County Communities

Organized for Responsible
Development

June Open House Rancho Santiago Community

College District

June San Juan Capistrano Summer City of San Juan Capistrano

Concert Series

June Small Business Week Awards Hispanic Chamber of Commerce of

Orange County

June Tabling Sunday Mass Christ Our Christ Our Savior Parish Church
Savior Parish

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 Potential Community Events Calendar 2021 - 2022

Month Event Name Organizer

July American Indian Families Walking Shield

July Candidate Academy Orange County Labor Federation

July Summer Jazz Concert Series Segerstrom Center for the Arts

July Cypress Community Festival Cypress Community Festival

Association

August American Mariachi South Coast Repertory

August Brea Fest City of Brea

August Canto de Anaheim Pacific Symphony

August Chicanxs Unidxs Annual Chicanxs Unidxs

Fundraiser

August Annual Civic Expo & National City of La Palma

Night Out

August Concerts in the Park City of Orange

August CSU Fullerton Move-In Day CSU Fullerton

August Downtown Fullerton Farmers City of Fullerton

Market

August Fiesta Music Festival San Clemente Chamber of

Commerce

August Movies in the Park Series City of Fountain Valley

August Sizzlin’ Summer Concert Series City of Irvine

August National Night Out Mission Viejo Police Department

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 Potential Community Events Calendar 2021 - 2022

Month Event Name Organizer

August OC Night Market Costa Mesa

August Orange County Fair Costa Mesa

August Placentia Certified Farmers City of Placentia

Market

August Sabor a Mar - Relampago del Cielo

Folcklorico/Mariachi

August Evening in the Park Summer City of San Juan Capistrano

Concerts

August Seal Beach Farmers Market City of Seal Beach

August Senior Fitness Expo City of Irvine

August The Vic Victoria Skimboards

August Musicals and Plays Series Santa Ana College

September 9/11 Commemoration The Richard Nixon Presidential

Library & Museum

September AASCSC Moon Festival Asian American Senior Citizens

Service Center

September Anaheim Mariachi Festival Rhythmo Inc. Mariachi Academy

September Discoverfest CSU Fullerton

September City of Brea Wellness Festival City of Brea

September Fiestas Patrias City of Santa Ana

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 Potential Community Events Calendar 2021 - 2022

Month Event Name Organizer

September National Voter Registration Day City of Santa Ana

Press Conference

September County of Orange Career Expo County of Orange

and Open House

September Irvine Global Village Festival City of Irvine

September Irvine Moon Festival Irvine Chinese School/South Coast

Chinese Cultural Center

September Lake Forest Heroes Day City of Lake Forest

September Mid-Autumn Children's Festival The Coordinating Committee of

Vietnamese American Youth
Organizations

September OCEA Health Fair Orange County Employees

Association

September Orange International Street Fair City of Orange

September SAC Club Rush Santa Ana College

September Santa Ana Family Day MAGIC Inc. Academy of the Arts

September Westminster Dia de la Familia City of Westminster

October Anaheim Fall Festival & City of Anaheim

Halloween Parade

October Citizenship Ceremonies United States District Court, Central

District of California

October Halloween Family Fun City of Stanton

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 Potential Community Events Calendar 2021 - 2022

Month Event Name Organizer

October Senior Wellness Expo City of Yorba Linda

October Community Resource Fair Huntington Beach Adult School

October CSU Fullerton Faculty Voter CSU Fullerton

Registration Drive

October Donate a Day of Service Event Cypress College

October Downtown Fullerton Art Walk Magoski Arts Colony

October Fullerton Museum Center Event City of Fullerton

October Huntington Beach Airshow The Great Pacific Airshow

October Hispanic Heritage Month Mixer Hispanic Chamber of Commerce of

Orange County

October Irvine Evergreen Chinese Senior Irvine Evergreen Chinese Senior

Association Monthly Meeting Association Monthly Meeting

October Irvine Valley College Pinoy Elevate AAPI @ Irvine Valley College
Piyesta

October Employee Registration Event Masimo

October Nashtai & Ashnai: Persian Iranian Student Union at UC Irvine

Breakfast with the UC Irvine
Iranian Student Union

October OC Arirang Harvest Festival Arirang OC Festival

October OC Film Fiesta Media Arts Santa Ana

October OC International Auto Show Motor Trend Group, LLC

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 Potential Community Events Calendar 2021 - 2022

Month Event Name Organizer

October OC Roller Derby Competition OC Roller Derby

October Voter Education Presentation Orange Coast College

October Placentia Harvest Festival Placentia Heritage Festival

Committee

October Relationship Building Network Relationship Building Network, Inc.

Business Expo

October Arts Celebration: FALL FOR ALL Segerstrom Center for the Arts

October Silverado Country Fair & Folk Silverado Country Fair & Folk
Festival Festival

October Community Engagement Fair UC Irvine

October Viet Film Fest Vietnamese American Arts and

Letters Association

October Western State College Law Voter Western State College of Law
Registration Drive Student Council

November Delhi Center Anniversary Dinner Delhi Center

November Dia de los Muertos Calacas Inc

November Golden Future 50+ Expo Golden Future Expos Inc.

December Christmas Eve in Mexico- Chapman University

Nochebuena

December Project Soapbox Actions Civics CA

December Winter Wonderland City of Irvine

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Mobile Fleet

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Vote Center Newsletter

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Publications
Public Notice for Consultation Meetings

PUBLIC NOTICE

Notice is hereby given that Consultation Meetings for the development of the draft
Election Administration Plan Pursuant to the Voter’s Choice Act will be held on July 21,
2021 for the language community and August 5, 2021 for the disability community.
These hearings are for interested residents, representatives from the disability
community and community organizations and individuals that advocate on behalf of, or
provide services to, individuals with disabilities and for representatives, advocates, and
other stakeholders of the County’s language communities.

Notice is further given that the Orange County Registrar of Voters Neal Kelley invites
interested representatives of the County's disability communities and language
communities to provide consultation and input on the development of the County's draft
Election Administration Plan (EAP). All interested parties are encouraged to attend the
virtual meeting on July 21, 2021 from 1:30 p.m. to 3:00 p.m. for the language
community and August 5, 2021 from 10:00 a.m. to 11:30 a.m. for the disability
community.

Requests for documents in accessible formats, interpreting services, assistive listening

devices, or other accommodations should be made by calling (714) 567-5039, no later
than four working days prior to the meeting.

Visit ocvote.com/eap for zoom links and more information.

Dated this 30th day of June, 2021

Neal Kelley
Registrar of Voters

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Public Notice for August 25, 2021 Public Hearing

PUBLIC NOTICE

Notice is hereby given that a Public Hearing for the Updated Election Administration Plan
(EAP) pursuant to the Voter’s Choice Act will be held on Wednesday, August 25, 2021.

Notice is further given that the Updated Election Administration Plan is posted on the
Registrar of Voters’ website at ocvote.com/eap. The Plan is available in English and
translated versions in Spanish, Vietnamese, Chinese, Korean, Tagalog, Gujarati, Hindi,
Japanese, and Farsi (Persian) will be subsequently posted in accordance with federal
and state law.

Comments on the Plan may be submitted using the online comment form on the Registrar
of Voters’ website (ocvote.com/eap), by email to ocvoter@rov.ocgov.com, in writing, or in
person at the Public Hearing. Written comments should be addressed to the Orange
County Registrar of Voters, 1300 S. Grand Avenue, Building C, Santa Ana, CA 92705.

Meeting Date: Wednesday, August 25, 2021

Meeting Time: 6 p.m. to 8 p.m.
Meeting Location: Orange County Department of Education – Boardroom
200 Kalmus Drive
Costa Mesa, CA 92626

The Public Hearing will also be livestreamed online at ocvote.com/eap.

For more information regarding the Public Hearing, please call 714-567-7600 or visit
ocvote.com/eap.

Notice is further given that the location is an accessible facility. Requests for documents
in accessible formats, interpreting services, assistive listening devices, or other
accommodations should be made by calling (714) 567-5039, no later than four working
days prior to the meeting.

Dated this 9th day of August, 2021.

Neal Kelley
Registrar of Voters

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Public Comments & Feedback
2021 Amended Election Administration Plan

Public Comment OCROV Comment

Pg. 1: The Executive Summary helps frame the VCA for the public. But it would be helpful to OCROV updated the Executive Summary
include information that empowers the public to participate in the VCA planning process. For (pg.1) to highlight importance of public
example, it would be helpful to describe how the EAP is created and updated using feedback feedback when creating and updating the
from the public. Additionally, adding facts and context can be useful for helping the public Election Administration Plan. OCROV also
understand the EAP such as how many voters OCROV serves and the size and scope of its included details on size of staff and number
staff. of voters that are served.

Pg. 2,16,17 – The EAP should provide more information on Vote-by-Mail (VBM) envelopes. In Currently, OCROV's ability to redesign the
our experience the OCROV’s VBM envelopes generally incorporate best practices for usability VBM envelope remains limited due to
and accessibility into the design. However, VBM envelopes should have punched holes operational features tied to the VBM
bookending the signature line which allow voters with disabilities a tactile way to find the processing equipment itself. Nevertheless,
signature line. Importantly, VBM envelopes for Remote Accessible Vote-by-Mail must have OCROV will continue to look for
signature holes in the correct location on the envelope for voter to sign in the proper place. The opportunities to improve the VBM
EAP should discuss this topic. experience for voters with disabilities.

OCROV expanded the Video Conferencing

Pg. 17,18, and 52 – The OCROV’s commitment to make American Sign Language (ASL) services section of the report (pg. 17-18) to include
available via video conferencing software at voting centers is commendable. However, there additional details on ways that OCROV can
needs to be better information for the public that this service is available. There should be better inform voters of the availability of ASL
signage at vote centers in ASL indicating the service is available. Similarly, the language services that are offered at each Vote Center.
assistance card should include ASL. We would also recommend including outreach events for OCROV will continue to outreach to the deaf
the deaf community in Orange County on accessible voting options. and hard of hearing community in Orange
County.

Pg. 28 and 42 – The EAP could use more information and analysis on the costs of the VCA. First, OCROV incorporated an updated cost
there is a lack of detail on the “hard costs” of the VCA on pg. 28. Although, the VEOP cost analysis table (pg.29) that outlines some of
information on pg.42 is more detailed, it would be better if this information was presented the VCA costs projections and savings
alongside the costs described earlier. through the year 2025.

OCROV revised the mobile voting section

(pg. 40) of the EAP to clarify that mobile
Pg. 40 – Specify that mobile voting options will be accessible to voters with disabilities. voting options will continue to be accessible
to all voters, including voters with language
and accessibility needs.

However, there's one request: for Koreans, vote drop box location to be near at Korean
Supermarket would be greatly appreciated because all most all Koreans go to a Korean grocery OCROV has partnered with the A.R. Market
market every week, and so it is not only convenient to bring the ballot over, but also it reminds owner to permanently install a ballot drop
them to vote. I was informed that Buena Park & Fullerton area is well covered for high Korean box at the A.R. Market Fullerton location.
traffic destinations, whereas Garden Grove is not. There's only one Korean Supermarket, A.R. OCROV will continue to explore ballot drop
Market, in Garden Grove right on Garden Grove Blvd. between Gilbert & Galway that has high box placement options throughout the
traffic (several thousand a week) with Koreans and Vietnamese all together almost half and half. Garden Grove region.
If a ballot drop box is placed near at A.R. Market that would be great.

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