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  • CAYETANO - 2GO Apprenticeship Daily Journal PRH 102 - DAY 1&2

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    Lea Jiebelle Sildora
    161 views2 pages
    The document summarizes the first two days of a student's apprenticeship onboard a cruise ship. On day one, the student traveled to the port and boarded the ship, observing its beauty. After being assigned quarters, the student attended an orientation where duties were assigned. Day two involved training as a front desk staff member, learning responsibilities like handling complaints. The most memorable moments were entering the large ship for the first time and being amazed by its size. The only difficulty encountered was poor internet connectivity, which the student accepted as part of seafaring life.

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    CAYETANO- 2GO Apprenticeship Daily Journal PRH 102_DAY 1&2

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    The document summarizes the first two days of a student's apprenticeship onboard a cruise ship. On day one, the student traveled to the port and boarded the ship, observing its beauty. After being assigned quarters, the student attended an orientation where duties were assigned. Day two involved training as a front desk staff member, learning responsibilities like handling complaints. The most memorable moments were entering the large ship for the first time and being amazed by its size. The only difficulty encountered was poor internet connectivity, which the student accepted as part of seafaring life.

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    161 views2 pages

    CAYETANO - 2GO Apprenticeship Daily Journal PRH 102 - DAY 1&2

    Uploaded by

    Lea Jiebelle Sildora
    The document summarizes the first two days of a student's apprenticeship onboard a cruise ship. On day one, the student traveled to the port and boarded the ship, observing its beauty. After being assigned quarters, the student attended an orientation where duties were assigned. Day two involved training as a front desk staff member, learning responsibilities like handling complaints. The most memorable moments were entering the large ship for the first time and being amazed by its size. The only difficulty encountered was poor internet connectivity, which the student accepted as part of seafaring life.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    of 2

    Weekly Report/Journal Reflection Outline

    Name: MA. ANGELA O. CAYETANO Week Number: Day 1&2 Dates:February 22-23 2023
    Area of Assignment: Team Leader/Supervisor: _____________________

    I. Objectives (for the week)


    ● To understand 2GO apprenticeship
     To know the duties and responsibilities of trainees onboard.
     To familiarize in different department.
     To know the Front Desk duty.
    ● To check if all the requirements are satisfactorily completed by the student trainees prior
    to their deployment.

    II. Reflections from the Objective


    On February 22, 2023, at CIHTM Department the trainees were assembled by 12:00 noon.
    After we finished filling up the evaluation form, we the trainees started to go in the university
    bus. At exactly 1pm we departed the department with our adviser Doc. Jennifer Reyes. We
    decided to stop at SLEX to buy some stuff that we needed in our OJT. The duration of our
    travel starting at the department to North Habor Port, is almost 5 hours. We arrived at North
    Habor Port at 6:00 pm but we are not allowed to get off the university bus and wait for our
    STO (Shipboard Training Officer) to let us into the port for boarding the MV 2go Maligaya.
    After our STO distribute our tickets, we entered the port station. To scan our possessions, we
    place our baggage in front scanner, and we waited almost one hour in the port because the
    ship arrival is delayed. After almost one hour waiting, we entered the ship, some staff are
    helping us to carry our luggage. As we enter the ship, I am truly amazed because MV
    Maligaya is beautiful. Ma’am Nneka and Ma’am Kate assigned us in our designated cabins.
    After room designation we have our dinner at horizon café. We also unpacked our things and
    arranged it; our cabin is very comfortable and relaxing. Ma’am kate requested a meeting in
    the multi-purpose room, she started to distribute our uniform and apprenticeship manual. She
    also discussed our duties and responsibilities as trainees and divide us into 7 groups. February
    23, 2023, is our official day of duty. Our group assigned in Front Office, ma’am nneka
    oriented us and discuss to us what are the duties and responsibilities of front desk staff. This
    is our first night voyage bound to cebu.

    III. Accomplishment/s for the Day


    My accomplishment today is I learned the responsibilities of being a front desk staff like how
    to handle guest complains , how they handle minor passenger and monitor the room
    availability. We introduced ourselves at front office, we also practiced the spiel of front desk
    staff like final docking announcement and meal announcements. We also have our bridge and
    vessel tour together with ma’am jen and ma’am kate. Ma’am nneka give us the copy of staff
    and officers list to familiarized with them. We also do paper works and passenger survey
    forms. I also tour myself in the view deck. Overall I learned customer service skills, handle
    guest request and clean or organized the front office.

    IV. Realization About the Task/s (knowledge/skills/values learned)


    Today, I have realized what I really want to be. I can say that I really want to be a
    seafarer. I am focused , I am passionate and dedicated to this training. I have realized the
    importance of confidence too, because when you are a front desk staff you are the one who
    will entertain and handle the guest inquiries. You need to believe in yourself that you can do
    it. Just mind over matter.

    V. Most Memorable Practicum Moments


    My most memorable practicum moments during the day 1 and Day 2 is that I am amazed
    to the kind staff and what is inside the vessel. I amazed how big it is. Because since then I
    always dreamed working on a cruise and it is my first time to enter a ship. It is a dream come
    true for me quite nervous but I think its normal for a first timer. I will surely enjoy my
    training here in MV Maligaya.

    VI. Difficulties Encountered and Solutions Made


    The Difficulties I run into during our departure are that we are surprised by how high
    we’ll go up and that our luggage is so heavy that we require help moving it inside the ship.
    Second is the internet connection is poor I can’t even call or update my mom . I overcome it
    by accepting that being a seafarer has no stable signal and keep in my mind that I am here to
    learn and prepare myself to be a seafarer.

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