Final Summer Training Report
Final Summer Training Report
Final Summer Training Report
(KMBN308)
on
“To study the various screening approaches adopted by
Buckmint”
at
BUCKMINT, Noida
Submitted By
Name: AYUSHI SINGH
Class: MBA 2nd Sem
Roll No.: 2100140700007
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CERTIFICATE
This is to certify that Ms. Ayushi Singh, a regular student of MBA III
Buckmint” for a period of 4 weeks commencing from 1st September, 2022 to 30th
September, 2022.
This Summer Training Project Report embodies the facts and figure collected and
This certificate is issued by the undersigned on the basis of the summer training
certificate of the organization in which the student completed the summer training
Date: ……………….
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DECLARATION
from 1st September, 2022 to 30th September, 2022 isan original and authentic
work done by me. No part of this document has been submitted elsewhere for any
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ACKNOWLEDGEMENT
With the completion of my Project entitled “To study the various approaches
Buckmint Organization and helped me in showing how the work process is being
I am also thankful to our respected HOD – Dr. Anuj Kumar & Project Guide – Dr.
Pankaj Agarwal whose support was unflinching & very important in the
completion of my report and give it the final shape. I am deeply inspired by their
profound thoughts,which took me to light whenever the path became difficult for
me to grasp. I am thankful to all the Department Staff for rendering their support
directly or indirectly.
I would also like to thank my friends who have helped me make this Project. Last
but not least; I would like to thank my parents for always being my Inspiration.
AYUSHI SINGH
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TABLE OF CONTENT
PART A
CHAPTER 1: INTRODUCTION
PART B
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CHAPTER 3: INTRODUCTION
4.3. LIMITATIONS………………………………………………………………………...86
BIBLIOGRAPHY ...........................................................................................88
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EXECUTIVE SUMMARY
Human resources are the most important resource of every organization to gain a
sustainable competitive advantage over competitors. To manage this human resource there
are several practices that are used globally by different organizations to create a competent
workforce. These HR Practices are a set of principles that is used as a potential contributor
to find suitable personnel for and improve their commitment, productivity and loyalty
toward the company. This report contains how Human Resource is important to improvethe
functioning of Buckmint. The analysis is based on my journey as an Intern of Human Resource
Department. Our bookish knowledge tells us that, in theory there are practices like HRP,
Recruitment & Selection, Compensation & Benefit, Training & Development, and
Performance Management. There are sets of different versions and uses of these theories.
But my experience tells me, not many organizations follow those bookish theories. They
tend to modify them, update them and even just drop them when necessary.
Each chapter contains detailed discussion and Organization Practice which basically
conveys how things aredone in the HR Department. The next part of the project carries
critical factors through Data Analysis and Interpretation regarding Human Resource
Management of Buckmint.
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Finally, there is the conclusion and Limitations followed by references. In myreport, I
modestly tried to uphold all the HR activities and practices conducted and followed in
Buckmint, find the flaws which are drawing them back and make some recommendation
which may better their situation.
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CHAPTER 1
INTRODUCTION
Developed countries have an extremely poor track record on climate action. In keeping
with this trend, the recently declared enhanced pledges for climate action, including
declarations of net-zero emissions by 2050, also fall woefully short of what is required to
ensure the safety of the planet. The pressure on developing countries to “do more” and
declare similar net-zero pledges are, therefore, nothing but shifting the burden of climate
Moreover, India has announced that it will reach carbon neutrality by 2070 as part of a five-
point action plan that included reducing emissions to 50% by 2030. There is a need to
1. There is a strong link between energy use and development. No country has managed to
ensure reasonable levels of wellbeing for its people without increasing energy supply.
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without carbon-dioxide emissions.
Unfortunately, energy sources that are available, which can then be directed for specific
purposes such as industrial production or transportation, often have other effects, most
notably the emission of carbon dioxide, the greenhouse gas most responsible for global
warming.
2. From 1850 till 2019, the world has emitted approximately 2,500 billion tons of carbon
dioxide. Developed countries, home to 18% of the global population, are responsible for
Their unconstrained use of fossil fuel resources has allowed these countries to modernize
their economies and achieve much higher levels of well-being than the remaining 82% of
principle of differentiation between rich and poor nations and the need for the former totake
However, almost three decades since the UNFCCC, the story of climate action has been
one of utter inaction by the world’s richest countries, who have repeatedly shifted targets
for emissions reductions and also for climate finance to the future.
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Net Zero Emission
emissions, either globally or in a region, with anthropogenic removals of theGHG so that the
2. The push for such declarations from all countries began around 2019 at COP-25, when there
was one year left for the Paris Agreement to come into effect.
3. The very idea of net-zero declarations by individual countries and regions emerged from
the need to hide the inaction of developed countries for the past 30 years.
4. Even these declarations for the future are far from adequate to ensure the safety of the
planet. The “enhanced pledges” of the US, UK and EU (27) for2030, and their currently
declared intention of achieving net-zero emissions around 2050, imply that just these two
major regions will consume over 30%of even the remaining carbon budget.
Together with China, they will emit at least 20% more carbon dioxide
than is available to the world to limit warming to below 1.5 degrees Celsius.
Way Forward
1. Development For All: The world needs much more ambition from rich countries
(developed countries) so that less developed countries get some room to develop.
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deprivation that a large majority of our people are subjected to.
This requires ensuring access to modern, affordable, and reliable amenities and services
to all. It is also critical to prepare for a world thatis quite likely to be more than 1.5 degrees
Celsius warmer. Our first defence against the climatic impacts in such a world will be
development.
2. Strengthening Climate Governance: India needs to build and strengthen its domestic
institutions for climate governance. This will require identifying linkages between
development needs and low carbon opportunities. In this context, a climate law can be
useful.
(CBDR) that requires richer countries to lead and argue against any pledge that risks
Waters implications of a Net-zero Target for India's Sectoral Energy Transitions and
Climate Policy' study, India's total installed solar power capacity would need to increase to
The usage of coal, especially for power generation, would need to drop by 99% by 2060,
Consumption of crude oil, across sectors, would need to peak by 2050 and fall
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Green hydrogen could contribute 19% of the total energy needs of theindustrial
sector.
A. India’s energy future must be determined by the developmental needs of itspeople and
India’s efforts in the energy sector are evidence that it is punching farabove its weight
B. While India does its fair share to check global warming, this should not be a blank
It is essential that the fair share of India’s carbon space and consequently the energy
For decades, carbon markets have been seen as part of the solution to climate change. They
have mostly been dominated by the private sector, but this will soon change. More than
two thirds of countries are planning to use carbon markets to meet their Nationally
Ghana, Jordan, Singapore and Vanuatu are already building end- to-end, state-of-the-art
innovative digital solutions are fast evolving as a new international carbon market nears
reality. Delegates at the 2021 global climate change meeting, COP26 in Glasgow,
approved Article 6 – the Paris Agreement’s rulebook governing global carbon markets.
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light to a market where countries can trade carbon credits generated
by the reduction or removal of greenhouse (GHG) emissions from the atmosphere -- such
Reducing GHG emissions is becoming urgent as countries around the world experience the
needs to be accelerated and carbon markets provide an option to offset the costs of moving
away from fossil fuels and towards a green economic transition,” said World Bank Senior
Carbon markets help mobilize resources and reduce costs to give countries and companies
the space to smooth and low-carbon transition. It is estimated that trading in carbon credits
could reduce the cost of implementing NDCs by more than half – by as much as $250
billion by 2030. Over time, carbon markets are expected to become redundant as every
country gets to net zero emissions and the need to trade emissions diminishes.
Under Article 6, countries will be able to cooperate in different ways to achieve their
climate goals. The key to successfully reducing global GHG emissions through carbon
markets could be digital infrastructure that keeps verified data secure and ensures that
systems with GHG emissions and emission reductions data linked to national or
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that carbon credits can only be claimed by one country: either the country that avoided or
removed the GHG emissions, or the country that bought it in the form of a carbon credit for
different uses.
Emissions Trading
Parties with commitments under the Kyoto Protocol (Annex B Parties) have accepted
targets for limiting or reducing emissions. These targets are expressed as levels of allowed
emissions, or assigned amounts, at over the 2008-2012 commitment period. The allowed
Emissions trading, as set out in Article 17 of the Kyoto Protocol, allows countries that
have emission units to spare - emissions permitted them but not "used" - to sell this excess
capacity to countries that are over their targets. Thus, a new commodity was created in the
form of emission reductions or removals. Since carbon dioxide is the principal greenhouse
gas, people speak simply of trading in carbon. Carbon is now tracked and traded like any
More than actual emissions units can be traded and sold under the Kyoto Protocols
The other units which may be transferred under the scheme, each equal to one tonne of
A removal unit (RMU) on the basis of land use, land-use change and
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forestry (LULUCF) activities such as reforestation
project activity
Transfers and acquisitions of these units are tracked and recorded through the registry
between countries.
Challenge
The trading of carbon credits can help companies—and the world—meet ambitious goals
for reducing greenhouse-gas emissions. Here is what it would take to strengthen voluntary
More and more companies are pledging to help stop climate change by reducing their own
greenhouse-gas emissions as much as they can. Yet many businesses find they cannot fully
eliminate their emissions, or even lessen them as quickly as they might like. The challenge
is especially tough for organizations that aim to achieve net-zero emissions, which means
removing gas much greenhouse gas from the air as they put into it. For many, it will be
necessary to use carbon credits to offset emissions they can’t get rid of by
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other means. The Taskforce on Scaling Voluntary Carbon Markets
support from McKinsey, estimates that demand for carbon credits could increase by a
factor of 15 or more by 2030 and by a factor of up to 100by 2050. Overall, the market for
The market for carbon credits purchased voluntarily (rather than for compliance purposes)
is important for other reasons, too. Voluntary carbon credits direct private financing to
climate-action projects that would not otherwise get off the ground. These projects can
health improvements, and job creation. Carbon credits also support investment into the
innovation required to lower the cost of emerging climate technologies. And scaled-up
voluntary carbon markets would facilitate the mobilization of capital to the Global South,
projects.
Given the demand for carbon credits that could ensue from global efforts to reduce
greenhouse-gas emissions, it’s apparent that the world will need a voluntary carbon market
is fragmented and complex. Some credits have turned out to represent emissions
reductions that were questionable at best. Limited pricing data make it challenging for
buyers to know whether they are paying a fair price, and for suppliers to manage the risk
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they take on by financing and working on carbon-reduction projects
without knowing how much buyers will ultimately pay for carbon credits. In this article,
which is based on McKinsey’s research for a new report by the TSVCM, we look at these
issues and how market participants, standard- setting organizations, financial institutions,
Carbon Credits can help companies to meet their Climate- Change Goals
Under the 2015 Paris Agreement, nearly 200 countries have endorsed the global goal of
limiting the rise in average temperatures to 2.0 degrees Celsius above preindustrial levels,
and ideally 1.5 degrees. Reaching the 1.5-degree target would require that global
greenhouse-gas emissions are cut by 50percent of current levels by 2030 and reduced to
net zero by 2050. More companies are aligning themselves with this agenda: in less than
a year, the number of companies with net-zero pledges doubled, from 500 in 2019 to more
To meet the worldwide net-zero target, companies will need to reduce their own emissions
as much as they can (while also measuring and reporting on their progress, to achieve the
transparency and accountability that investors and other stakeholders increasingly want).
For some companies, however, it’s prohibitively expensive to reduce emissions using
today’s technologies, though the costs of those technologies might go down in time. And
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making cement at industrial scale typically involves a chemical
reaction, calcination, which accounts for a large share of the cement sector’s carbon
Purchasing carbon credits is one way for a company to address emissions it is unable to
eliminate. Carbon credits are certificates representing quantities of greenhouse gases that
have been kept out of the air or removed from it. While carbon credits have been in use for
decades, the voluntary market for carbon credits has grown significantly in recent years.
McKinsey estimates that in 2020, buyers retired carbon credits for some 95 million tons of
While the increase in demand for carbon credits is significant, analysis by McKinsey
indicates that demand in 2030 could be matched by the potential annual supply of
carbon credits: 8 to 12 GtCO2 per year. These carbon credits would come from four
However, several factors could make it challenging to mobilize the entire potential supply
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avoided nature loss and of nature-based sequestration is concentrated in a small number of
countries. All projects come with risks, and many types could struggle to attract financing
because of the long lag times between the initial investment and the eventual sale of credits.
Once these challenges are accounted for, the estimated supply of carbon credits drops to 1 to
These aren’t the only problems facing buyers and sellers of carbon credits, either. High-
quality carbon credits are scarce because accounting and verification methodologies vary
biodiversity protection) are seldom well defined. When verifying the quality of new
lead times. When selling those credits, suppliers face unpredictable demand and can
seldom fetch economical prices. Overall, the market is characterized by low liquidity,
would help give suppliers more confidence in their project plans and encourage investors
and lenders to provide with financing. And all these requirements could be met through
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BUCKMINT- Climate Solutions, powered by Blockchain
BUCKMINT is a pioneering climate technology company that brings carbon credits onto
the blockchain. Its mission is to make carbon markets accessible and transparent, enabling
the efficient and early flow of capital to be invested directly into projects that combat
climate change. BUCKMINT is committed to driving real impact for people, biodiversity,
BUCKMINT operates at the intersection of carbon and new technology to protect the
earth’s natural carbon sinks and scale quality carbon reduction and removal projects.
Buckmint was founded and built by a team with collective experience across carbon,
which are among the most immediate and cost-effective carbon sinks, while investing
in longer term carbon removal and reduction projects. Realizing that a key impediment
set out to bring carbon credits onto blockchain to create democratized access, price
transparency, immutable tracking of credits as they change hands, and incentivize high
An organizational structure is a system that outlines how certain activities are directed in
order to achieve the goals of an organization. These activities can include rules, roles, and
between levels within the company. For example, in a centralized structure, decisions
flow from the top down, while in a decentralized structure, decision-making power is
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Key People
Organization Mission
make carbon markets accessible to everyone, so that decarbonization activities and natural
ecosystems become more highly valued, and new projects to protect and restore nature are
unlocked worldwide.
Organization Vision
To create an open, transparent, and liquid market for carbon - one in which verified carbon
credits from projects that prevent deforestation and restore natural ecosystems are on-
Organization Values
Reliability
Teamwork
Quality
Responsible Citizenship
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Hierarchy
Hierarchical based organization structure being followed in the Buckmint. It’s the most
common type of organizational structure––the chain of command goes from the top down
Shows who each person reports to or who to talk to about specific projects.
Motivates employees with clear career paths and chances for promotion.
practices that directly affect or influence the people, or human resources, who work for
the organization. In modern years, amplified concentration has been devoted to how
organizations manage Human Resources. This augmented focus comes from the
goals and the management of these human resources is vital to an organization’s success.
Human Resource Management function that helps managers recruit, select, train and
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Functions of HR in Buckmint:
(1) Staffing: Staffing in HRM Activities in HRM concerned with seeking and hiring qualified
who possess specific skills, knowledge and abilities to specify the job. Recruiting is the
initial step of staffing. Recruitingis the process of locating, identifying, and attracting
capable employees.
(2) Training and Development: Training in Buckment is one of the important activities of
human resource management. In the training process company tryto motivate and train the
employees in a manner so that they can work more effectively in the future. Under the
(a) Employee Orientation: Employee orientation provides new employees with the basic
background information they need to perform their jobs satisfactorily. Companies arrange
feel welcome
be clear about what the firm expects in terms of work and behaviour
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(b) Employee Training: There is some process, method and
techniques of employee training. A company follows the all the steps of training to provide
produce best results. It is the willingness to exert high level of effort towards
organizational goals, conditioned by the efforts and ability to satisfy some individual
needs. An important part of the retention of staff, reducing staff turnover and minimizing
(4) Maintenance of Employees: To maintain the employees, a company must look after the
employees’-
(a) Health and Safety: For employees health and safety there HR policy need to be very clear
to all staff so that they feel safe to work here. Theycan put their attention and productivity
(b) Communication: The communication between the employees and top- level management
should be clear and transparent. There should no gap between top level management and
low-level management.
(c) Employee’s Relation: Employees should be committed to their companies and the
companies also should understand the needs and wants of the employees. In some
companies, employees and labors create laborunion for better relationship among the
By doing all these 4 functions, Human Resource Management complete its job.
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Units in HR Division
HR Staffing
HR Operation
Training & Development
2. Marketing
products and services. The keyword in this definition is "process". Marketing involves
researching, promoting, selling, and distributing your products or services. This discipline
centers on the study of market and consumer behaviors and it analyzes the commercial
3. Financial Management
government or non-government
Buckmint should realize that managing their finances is of critical importance and they
and investments and manage funds in a way that leads to a sustainable enterprise.
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Buckmint uses several options that can use for managing their finances, this could be
either managing them on your own, hire a full-time employee, hirea part time accountant or
a third party who manages all finance related activities for you, for example a Chartered
Accountant.
As a Private Limited Company, you might be thinking that your primary task is to simply
build the product to be shipped to the customers and not financial management. But unless
your finances and funds are sorted, you cannot achieve your objectives. Here are some
Being accountable to the investors: Most Private Limited Companies rely completely
on funding and therefore having proper accounting systems in place becomes all the more
accountable to the Investors and the Stakeholders who support your company’s vision.
Securing future: The present financial condition of any organization determines its
future. In a similar manner, Buckmint should also opt for sustainable use of finance. This
simply means that Organizations should spendin their present ventures, keeping in mind
important to have future plans and become well secured as well as future- ready.
Eliminating fraud and theft: Malpractices and illegal deeds such as overuseof resources,
fraud and theft have become prevalent among companies. Firm
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checks are mandatory, for minimizing such illicitness and preventing abuse of resources.
With complete financial planning, coordination and control, these issues can be easily
addressed.
and other undertakings. Good decision-making skill enables right amount of funds to be
invested at the right place. Funds are therefore efficiently and optimally utilized.
Achieving objectives: Every company is guided by certain policies and procedures, which
are related to its overall objectives. Each decision that is undertaken by the authority is
driven towards successful achievement of its set goals and objectives. Without organizing
the organization and its employees to reach its aim and fulfill purpose of its existence.
Enhancing credibility: Managing finance is a matter of skills and tactics that ideally
changes from time to time. With excellent finance management,Buckmint enhance their
image that enhances its value and making them morecredible. By framing well defined
also earn good reputation within its community. They can also improve their current
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1.1.4 Products/Services
BUCKMINT is a tokenization platform for carbon credits, which makes it easier for
individuals and businesses to purchase or sell carbon credits for trading and offsetting
needs. Their main aim is to help towards making a carbon neutral world by channelizing
The function of Buckmint is to focus on all the issues concerning carbon emissions and
greenhouse gases. They work to promote and improve the social and financial conditions
of the society on a broad scale by letting peopletrade carbon emissions easily. But even
today, there is uncontrolled greenhouse gases and carbon is being emitted into the
atmosphere and peopleare struggling to reduce them by some extent. This is when the
Buckmint comes up to help. They do their job to fill the gaps left in thevoluntary carbon
markets by letting people trade carbon emissions easily in the form of tokens.
Sustainable Development
This area needs the maximum attention because nobody is compromising theirpresent
Therefore, Buckmint is helping individuals and businesses to offset their carbon footprint
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1.1.5 Business Processes
Many people starting Private Limited companies think that startups are not businesses,
and therefore they don’t have to be run like a business. But every organization has the
same basic challenge: in order to do things, it needs resources. Those resources can take
funding amount.
process them efficiently, and deliver them as outcomes toa target set of beneficiaries.
This process can be collaborative. It can be stake holder-driven. But resources still have to
flow.
1. Resources Flow
Money
Figure- 4
Technical inputs means that those inputs take three principal forms:
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Capabilities: The capacity to do things.
But even capacity-building and innovation within the organization still need resources, so
the bottom line is: every organization has to access resources asinput, just as every animal
has to eat.
(5) To describe the position of the firm within the value network.
2. Fundraising Options
Angel Investors
Micro VCs/VCs
3. Corporate Communication
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communication teams build the company image, communicate with internal and external
audiences to maintain a positive reputation in the industry, and bridgethe gap between
consisting of written (website, press releases, memos), verbal (interviews, videos, press
To build a strong brand identity, internal and external communication need to be aligned.
Buckmint whose mandate is to do environmental work need to ensure that they are
information, tell stories, protect the brand’s reputation, and engage in conversations that
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1.2 Problem Statement
The working forces of BUCKMINT play a significant role in the continuous progress of
the organization. Hence it is essential to keep them motivated and keep their spirits high. I
have selected the topic of this report is “To study the various screening approaches adopted
practical examples as observed during my internship. I have tried to cover all the major
functions of Human Resource Management through this project. I have also tried to provide
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1.3 Objectives of the study
There have been some objectives set forward in doing this report so that it can be
determined what tasks have to be done. The objectives of the report are:
To familiarize with Buckmint, its operation and activities, management style and
endeavor to realize the gap between the theoretical knowledge with the real business
world.
To build effective management systems, Policies and plans and improve long-term
regarding screening
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1.4 Scope of the study
can take the information of the employees when company requires any personal or any
official information.
• Industrial management
• Manpower management
• Organizational management
The scope of HRM is comparatively wider with enhanced vision so far as the following
2. Job Analysis
3. Job Evaluation
5. Performance Appraisal
7. Employee Compensation
8. Employee Motivation
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9. Employee Welfare
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CHAPTER 2
RESEARCH METHODOLOGY
The research design was an analytical survey. Analytical surveys also referred to as
diagnostic studies attempt to describe and explain why certain situations exist. In this
approach two or more variables are usually examined to test research hypothesis. The
results allow researchers to examine the interrelationships among variables and to draw
explanatory inferences. In this study, the researcher sought to establish the relationship
Data can be classified under two categories depending upon the sources utilized.
1. Primary Data
Primary Data do not exist in records and publication. The researcher has to gather
primary data a fresh for the specific study under taken by him. Market researchers are
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Three basic means of primary data:
1) Observation
2) Survey
3) Experiment
2. Secondary Data
Secondary Data is the data that is collected by others and is to be "re-used" by the
researcher. In other words, The Secondary Data referred to those, which was gathered
for some other purpose and are already available in the firm initial records and
2) Government publication
3) Specialized libraries
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I used the following options for data collection:
Observations
Sources of Data
The sources of data can be classified into two types: statistical and non-statistical.
Statistical sources refer to data that is gathered for some official purposes, incorporate
1. Internal Sources
When data is collected from reports and records of the organization itself, they are
For example, a company publishes its annual report’ on profit and loss, total sales,
2. External Sources
When data is collected from sources outside the organization, they are known as the
external sources. For example, if a tour and travel company obtain information on Uttar
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Pradesh tourism from Uttar Pradesh Transport Corporation, it would be known
Data Collection
In order to understand and achieve the objective of the project and to have an in-depth
knowledge about the chosen topic of interest, it was important to gather the relevant
To accomplish the objective of project, data was collected from primary and secondary
sources.
To collect the data, questions were circulated on the Internet. The purpose was to find
the practical application, use and satisfaction derived by the organization. The various
sources from which secondary data was gathered included numbers of journals,
Questionnaire Method
For getting the results of my research I used method which is questionnaire method that
is under primary data. A questionnaire (also known as self-administered survey) isa type
of statistical survey handed out in paper form usually to a specific demographic to gather
information in order to provide better service or goods. The questionnaire was invented
Questionnaires have advantages over some other types of surveys in that they are
cheap, do not require as much effort from the questioner as verbal or telephone surveys,
and often have standardized answers that make it simple to compile data. However,
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such standardized answers may frustrate users. Questionnaires are also sharply
limited by the fact that respondents must be able to read the questions and respond to
question, open-ended question (free answer question), and close ended question. In this
report open and close-ended questions are used. The method was discussed
questioning. Each person was asked a set of question in given order and answer is
study the present state of affair as it exists. The open study tries to explore the system
1. It is versatile.
2. Ideas related to the problem and its solution can be find by asking the people involved
in various industries.
5. It involves control over the data gathering activities as compare to other method.
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2.4 Questionnaire Design
The design of a questionnaire will depend on whether the researcher wishes to collect
in interviewing the female head of the household to find out how decisions are made
within the family when purchasing breakfast foodstuffs, a formal questionnaire may
restrict the discussion and prevent a full exploration of the woman's views and
processes. Instead, one might prepare a brief guide, listing perhaps ten major open-
prescribed wording and order of questions, to ensure that each respondent receives the
same stimuli
questions consistently and can answer respondents' requests for clarification if they
occur
prescribed response format, to enable rapid completion of the questionnaire during the
interviewing process.
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Given the same task and the same hypotheses, six different people will
probably come up with six different questionnaires that differ widely in their choice of
questions, line of questioning, use of open-ended questions and length. There are no
hard-and-fast rules about how to design a questionnaire, but there are a number of
(1) A well-designed questionnaire should meet the research objectives. This may seem
obvious, but many research surveys omit important aspects due to inadequate
preparatory work, and do not adequately probe particular issues due to poor
leave some questions unanswered and provide a need for further research but the
(2) It should obtain the most complete and accurate information possible. The
questionnaire designer needs to ensure that respondents fully understand the questions
and are not likely to refuse to answer, lie to the interviewer or try to conceal their
(3) A well-designed questionnaire should make it easy for respondents to give the
necessary information and for the interviewer to record the answer, and it should be
(4) It would keep the interview brief and to the point and be so arranged that the
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Each of these points will be further discussed throughout the following
sections. Below figure shows how questionnaire design fits into the overall process of
research design. It emphasises that writing of the questionnaire proper should not begin
Figure- 5
Even after the exploratory phase, two key steps remain to be completed before the task
of designing the questionnaire should commence. The first of these is to articulate the
questions that research is intended to address. The second step is to determine the
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It is possible for the piloting exercise to be used to make necessary adjustments
to administrative aspects of the study. This would include, for example, an assessment
of the length of time an interview actually takes, in comparison to the planned length
of the interview; or, in the same way, the time needed to complete questionnaires.
Moreover, checks can be made on the appropriateness of the timing of the study in
relation to contemporary events such as avoiding farm visits during busy harvesting
periods.
It should be noted that one does not start by writing questions. The first step is to decide
'what are the things one needs to know from the respondent in order to meet the survey's
objectives?' These, as has been indicated in the opening chapter of this textbook, should
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One may already have an idea about the kind of information to be collected,
but additional help can be obtained from secondary data, previous rapid rural appraisals
and exploratory research. In respect of secondary data, the researcher should be aware
of what work has been done on the same or similar problems in the past, what factors
have not yet been examined, and how the present survey questionnaire can build on
what has already been discovered. Further, a small number of preliminary informal
interviews with target respondents will give a glimpse of reality that may help clarify
At the outset, the researcher must define the population about which he/she wishes to
generalise from the sample data to be collected. For example, in marketing research,
researchers often have to decide whether they should cover only existing users of the
generic product type or whether to also include non-users. Secondly, researchers have
to draw up a sampling frame. Thirdly, in designing the questionnaire we must take into
account factors such as the age, education, etc. of the target respondents.
It may seem strange to be suggesting that the method of reaching the intended
moment's reflection is sufficient to conclude that the method of contact will influence
not only the questions the researcher is able to ask but the phrasing of those questions.
personal interviews
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mailed questionnaires
telephone interviews.
Within this region the first two mentioned are used much more extensively than the
second pair. However, each has its advantages and disadvantages. A general rule is that
the more sensitive or personal the information, the more personal the form of data
Researchers must always be prepared to ask, "Is this question really needed?" The
the achievement of the research objectives, as they are specified in the research
proposal, is surprisingly strong. No question should be included unless the data it gives
rise to is directly of use in testing one or more of the hypotheses established during the
research design.
There are only two occasions when seemingly "redundant" questions might be
included:
1. Opening questions that are easy to answer and which are not perceived as being
"threatening", and/or are perceived as being interesting, can greatly assist in gaining
This, however, should not be an approach that should be overly used. It is almost
always the case that questions which are of use in testing hypotheses can also serve the
same functions.
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2. "Dummy" questions can disguise the purpose of the survey and/or the
sponsorship of a study. For example, if a manufacturer wanted to find out whether its
distributors were giving the consumers or end-users of its products a reasonable level
of service, the researcher would want to disguise the fact that the distributors' service
level was being investigated. If he/she did not, then rumours would abound that there
Survey questions can be classified into three forms, i.e. closed, open-ended and open
response-option questions. So far only the first of these, i.e. closed questions has been
It provides the respondent with an easy method of indicating his answer - he does not
It 'prompts' the respondent so that the respondent has to rely less on memory in
answering a question.
It permits the respondent to specify the answer categories most suitable for their
purposes.
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Disadvantages are also present when using such questions
They do not allow the respondent the opportunity to give a different response to those
suggested.
They 'suggest' answers that respondents may not have considered before.
They allow the respondent to answer in his own words, with no influence by any
They often reveal the issues which are most important to the respondent, and this may
reveal findings which were not originally anticipated when the survey was initiated.
Respondents can 'qualify' their answers or emphasize the strength of their opinions.
However, open-ended questions also have inherent problems which means they must
Respondents may find it difficult to 'articulate' their responses i.e. to properly and fully
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Respondents may not give a full answer simply because they may forget to
mention important points. Some respondents need prompting or reminding of the types
Data collected is in the form of verbatim comments - it has to be coded and reduced to
manageable categories. This can be time consuming for analysis and there are
numerous opportunities for error in recording and interpreting the answers given on the
part of interviewers.
Even after the researcher has proceeded along the lines suggested, the draft
questionnaire is a product evolved by one or two minds only. Until it has actually been
achieve the desired results. For this reason, it is necessary to pre-test the questionnaire
before it is used in a full-scale survey, to identify any mistakes that need correcting.
whether the questions as they are worded will achieve the desired results
should be eliminated
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Usually, a small number of respondents are selected for the pre-test. The
respondents selected for the pilot survey should be broadly representative of the type
If the questionnaire has been subjected to a thorough pilot test, the final form of the
questions and questionnaire will have evolved into its final form. All that remains to
be done is the mechanical process of laying out and setting up the questionnaire in its
final form. This will involve grouping and sequencing questions into an appropriate
A sample design is a definite plan for obtaining a sample from a given population. It
refers to the technique or the procedure the researcher would adopt in selecting items
for the sample. Sample design also leads to a procedure to tell the number of items to
be included in the sample i.e., the size of the sample. Hence, sample design is
determined before the collection of data. Among various types of sample design
technique, the researcher should choose that samples which are reliable and appropriate
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Steps in Sample Design
There are various steps which the researcher should follow. Those are;
1. Type of universe: In the first step the researcher should clarify and should be expert
in the study of universe. The universe may be finite (no of items are known) or Infinite
2. Sampling unit: A decision has to be taken concerning a sampling unit before selecting
a sample. Sampling unit may be a geographical one such as state, district, village etc.,
or construction unit such as house, flat, etc., or it may be a social unit such as family,
3. Source list: Source list is known as ‘sampling frame’ from which sample is to be
drawn. It consists the names of all items of a universe. Such a list would be
comprehensive, correct, reliable and appropriate and the source list should be a
4. Size of sample: Size of sample refers to the number of items to be selected from the
The size should not be too large or too small rather it should be optimum. An optimum
reliability and flexibility. The parameters of interest in a research study must be kept
in view, while deciding the size of the sample. Cost factor i.e., budgetary conditions
5. Sampling procedure: In the final step of the sample design, a researcher must decide
the type of the sample s/he will use i.e., s/he must decide about the techniques to be
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Characteristics of a Good Sample Design
3. Sampling design must be viable in the context of funds available for the research study,
4. Sample design must be such that systematic bias can be controlled in a better way, and
5. Sample should be such that the results of the sample study can be applied, in general,
Before research can begin, the target population must be identified and agreedupon. The
researching and analysing. A sampling frame is then drawn from this target population.
For example, if the research was to identify approximately how many parents read a
particular article in their child’s school newsletter, the target populationwould be all parents
of children at that school. The target units would then bethe individual parents, and the
school could provide a list of parent contact details which would serve as a sampling
frame.
association.
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2.5.2 Sampling Technique
When you conduct research about a group of people, it’s rarely possible to collect data
from every person in that group. Instead, you select a sample. Thesample is the group of
individuals who will actually participate in the research. To draw valid conclusions from
your results, you have to carefully decide how you will select a sample that is
representative of the group as a whole. There are two types of sampling techniques:
1. Probability Sampling
Probability Sampling means that every member of the population has a chance of being
selected. It is mainly used in quantitative research. If you want to produce results that are
representative of the whole population, probability sampling techniques are the most valid
choice.
(1) Simple Random Sampling: In a simple random sample, every member of the population
has an equal chance of being selected. Your sampling frame should include the whole
population.
To conduct this type of sampling, you can use tools like random number generators or
Example: You want to select a simple random sample of 100 employees of Company X.
You assign a number to every employee in the company database from 1 to 1000, and use
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(2) Systematic Sampling: Systematic sampling is similar to simple
random sampling, but it is usually slightly easier to conduct. Every member of the
If you use this technique, it is important to make sure that there is no hidden pattern in the
list that might skew the sample. For example, if the HR databasegroups employees by team,
and team members are listed in order of seniority, there is a risk that your interval might
skip over people in junior roles, resulting in a sample that is skewed towards senior
employees.
Example: All employees of the company are listed in alphabetical order. From the first
10 numbers, you randomly select a starting point: number 6. From number 6 onwards,
every 10th person on the list is selected (6, 16, 26, 36, and so on), and you end up with a
(3) Stratified Sampling: Stratified sampling involves dividing the population into
subpopulations that may differ in important ways. It allows you draw more precise
To use this sampling method, you divide the population into subgroups (called strata)
based on the relevant characteristic (e.g. gender, age range, income bracket, job role).
Based on the overall proportions of the population, you calculate how many people should
be sampled from each subgroup. Then you use random or systematic sampling to select a
Example: The company has 800 female employees and 200 male employees.
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You want to ensure that the sample reflects the gender balance of the company, so you sort
the population into two strata based on gender. Then you use random sampling on each
group, selecting 80 women and 20 men, which gives you a representative sample of 100
people.
(4) Cluster Sampling: Cluster sampling also involves dividing the population into subgroups,
but each subgroup should have similar characteristics to the whole sample. Instead of
sampling individuals from each subgroup, you randomly select entire subgroups.
If it is practically possible, you might include every individual from each sampled cluster.
If the clusters themselves are large, you can also sample individuals from within each
cluster using one of the techniques above. This is called multistage cluster sampling.
This method is good for dealing with large and dispersed populations, but there is more
risk of error in the sample, as there could be substantial differences between clusters. It’s
difficult to guarantee that the sampled clusters are really representative of the whole
population.
Example: The company has offices in 10 cities across the country (all with roughly the
same number of employees in similar roles). You don’t have the capacity to travel to every
office to collect your data, so you use random sampling to select 3 offices – these are your
clusters.
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Uses of Probability Sampling
Reduce Sample Bias: Using the probability sampling method, the bias in the sample
derived from a population is negligible to non-existent. The selectionof the sample mainly
depicts the understanding and the inference of the researcher. Probability sampling leads
to higher quality data collection as the sample appropriately represents the population.
Diverse Population: When the population is vast and diverse, it is essential to have
adequate representation so that the data is not skewed towards one demographic. For
example, if Square would like to understand the people that could make their point-of-sale
devices, a survey conducted from a sample of people across the US from different
Create an Accurate Sample: Probability sampling helps the researchers planand create an
2. Non-Probability Sampling
This type of sample is easier and cheaper to access, but it has a higher risk ofsampling
bias. That means the inferences you can make about the population are weaker than with
probability samples, and your conclusions may be more limited. If you use a non-
probability sample, you should still aim to make it as representative of the population as
possible.
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Non-probability sampling techniques are often used in exploratory and qualitative
research. In these types of research, the aim is not to test a hypothesis about a broad
population.
(1) Convenience Sampling: A convenience sample simply includes the individuals who
This is an easy and inexpensive way to gather initial data, but there is no wayto tell if the
Example: You are researching opinions about student support services in your university,
so after each of your classes, you ask your fellow students tocomplete a survey on the topic.
This is a convenient way to gather data, but as you only surveyed students taking the same
classes as you at the same level, the sample is not representative of all the students at your
university.
public online survey). Voluntary response samples are always at least somewhat
Example: You send out the survey to all the students at your university anda lot of
students decide to complete it. This can certainly give you some
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insight into the topic, but the people who responded are more likely to be those who have
strong opinions about the student support services, so you can’t be sure that their opinions
(3) Purposive Sampling: This type of sampling, also known as judgement sampling, involves
the researcher using their expertise to select a sample thatis most useful to the purposes of
the research.
It is often used in qualitative research, where the researcher wants to gain detailed
the population is very small and specific. An effective purposive sample must have clear
criteria and rationale for inclusion. Always make sure to describe your inclusion and
exclusion criteria.
Example: You want to know more about the opinions and experiences of disabled
students at your university, so you purposefully select a number of students with different
support needs in order to gather a varied range of dataon their experiences with student
services.
(4) Snowball Sampling: If the population is hard to access, snowball sampling can be used to
recruit participants via other participants. The number of people you have access to
“snowballs” as you get in contact with more people. Example: You are researching
experiences of homelessness in your city. Since there is no list of all homeless people in
the city, probability sampling isn’t possible. You meet one person who agrees to participate
in the research, and he/she puts you in contact with other homeless people that he/she
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Uses of Non- Probability Sampling
assumption when limited to no prior information is available. This method helps with the
Budget and time constraints: The non-probability method when there are budget and
time constraints, and some preliminary data must be collected. Since the survey design is
not rigid, it is easier to pick respondents at randomand have them take the survey or
questionnaire.
For any research, it is essential to choose a sampling method accurately to meet the goals
of your study. The effectiveness of your sampling relies on various factors. Here are some
Jot down the research goals. Generally, it must be a combination of cost, precision, or
accuracy.
Identify the effective sampling techniques that might potentially achieve the research
goals.
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Test each of these methods and examine whether they help inachieving
your goal.
Sample size is a research term used for defining the number of individuals included in a
research study to represent a population. The sample size references the total number of
respondents included in a study, and the number is often broken down into sub-groups by
demographics such as age, gender, and location so that the total sample achieves represents
the entire population. Determining the appropriate sample size is one of the most important
factors in statistical analysis. If the sample size is too small, it will not yield valid results
or adequately represent the realities of the population being studied. On the other hand,
while larger sample sizes yield smaller margins of error and are more representative, a
sample size that is too large may significantlyincrease the cost and time taken to conduct
the research.
For example, if we want to predict how the population in a specific age groupwill react to
a new product, we can first test it on a sample size that is representative of the targeted
population. The sample size, in this case, will be given by the number of people in that age
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The number of individuals you should include in your sample depends on various
factors, including the size and variability of thepopulation and your research design. I
Statistical analysis is the process of collecting and analysing data in order to discern
patterns and trends. It is a method for removing bias from evaluating data by employing
Statistical analysis is a scientific tool that helps collect and analyse large amounts of
data to identify common patterns and trends to convert them into meaningful
information. In simple words, statistical analysis is a data analysis tool that helps draw
The conclusions are drawn using statistical analysis facilitating decision-making and
helping businesses make future predictions on the basis of past trends. It can be defined
as a science of collecting and analysing data to identify trends and patterns and
presenting them. Statistical analysis involves working with numbers and is used by
businesses and other institutions to make use of data to derive meaningful information.
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Types of Statistical Analysis
interpreting, analyzing, and summarizing data to present them in the form of charts,
graphs, and tables. Rather than drawing conclusions, it simply makes the complex
meaningful conclusions on the basis of the data analyzed. It studies the relationship
(3) Predictive Analysis: Predictive statistical analysis is a type of statistical analysis that
analyzes data to derive past trends and predict future events on the basis of them. It
uses machine learning algorithms, data mining, data modelling and artificial
(4) Prescriptive Analysis: The prescriptive analysis conducts the analysis of data and
prescribes the best course of action based on the results. It is a type of statistical
but the difference is that it involves exploring the unknown data associations. It
(6) Casual Analysis: The causal statistical analysis focuses on determining the cause,
and effect relationship between different variables within the raw data. In simple
words, it determines why something happens and its effect on other variables. This
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Benefits of Statistical Analysis
Statistical analysis can be called a boon to mankind and has many benefits for both
individuals and organizations. Given below are some of the reasons why you should
It can help you determine the monthly, quarterly, yearly figures of sales profits, and
It can help you identify the problem or cause of the failure and make corrections. For
example, it can identify the reason for an increase in total costs and help you cut the
wasteful expenses.
It can help you conduct market analysis and make an effective marketing and sales
strategy.
Given below are the 5 steps to conduct a statistical analysis that you should follow:
Step 1: Identify and describe the nature of the data that you are supposed to analyse.
Step 2: The next step is to establish a relation between the data analysed and the
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Step 3: The third step is to create a model that clearly presents and
Step 5: Use predictive analysis to predict future trends and events likely to happen.
Although there are various methods used to perform data analysis, given below are
Mean: Mean or average mean is one of the most popular methods of statistical
analysis. Mean determines the overall trend of the data and is very simple tocalculate.
Mean is calculated by summing the numbers in the data set together and then dividing
it by the number of data points. Despite the ease of calculation and itsbenefits, it is
Standard Deviation: Standard deviation is another very widely used statistical tool
or method. It analyses the deviation of different data points from the mean of the
entire data set. It determines how data of the data set is spread around the mean. You
can use it to decide whether the research outcomes can be generalized or not.
Regression: Regression is a statistical tool that helps determine the cause, and effect
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dependent and an independent variable. It is generally used to predict future
Hypothesis Testing: Hypothesis testing can be used to test the validity or trueness
at the beginning of the research and can hold or be false based on the analysis results.
technique used to derive a sample from the entire population, which is representative
of the population. This method is used when the size of the population is very large.
You can choose from among the various data sampling techniques such as snowball
Everyone can't perform very complex statistical calculations with accuracy making
become a very important tool for companies to perform their data analysis. The
calculations, identify trends and patterns, and create charts, graphs, and tables
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CHAPTER 3
research plan and collecting sufficient data, the next step in the research process is data
analysis and interpretation, which precedes reporting of research. Data analysis is,
therefore, a process that involves examining, and molding collected data for
to answer research questions and making research findings be ready for dissemination.
research performed
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Level 1 Data Coding (Open Coding)
Involves preparing memo– taking notes – giving names. The research may:
Look for language such as action verbs or gerunds and points of dissonance which
Employ biasness
attaching meaning and significance to the analysis, explaining descriptive patterns, and
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Q1- What is your gender?
Interpretation: From above column chart out of 100% (n=100) respondents- 74%
respondents are Female, 21% respondents are Males and 1% prefer not to say.
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Q2- What is your marital status?
Interpretation: From above column chart out of 100% (n=100) respondents- 69%
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Q3- Which place do you belong?
Interpretation: From above column chart out of 100% (n=100) respondents- 68%
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Q4- Which income group do you belong to? (per annum)
Interpretation: From above column chart out of 100% (n=100) respondents- 34%
respondents belong to below 2 lakhs income group, 37% respondents belong to 2-4 lakhs
income group, 15% respondents belong to 4-6 lakhs income group and 14% respondents
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Q5- What is your designation in your company?
Interpretation: From above column chart out of 100% (n=50) respondents- 36%
respondents are intern, 38% respondent are associate, 13% respondents are manager
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Q6- Which social media platform do you use for screening
process?
Interpretation: From above column chart out of 100% (n=50) respondent- 68%
respondent uses LinkedIn for screening candidates, 18% uses Email for screening
candidates, 6% uses whatsapp for screening candidates, 6% use Facebook and 1% uses
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Q7- Do you think organization looks for experienced employees
in screening?
Interpretation: From above column chart out of 100% (n=100) respondents- 68%
think organization looks for experienced employees and 32% think organization don’t
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Q8- Which is the most important quality the organization looks for in
a candidate during screening?
Interpretation: From above column chart out of 100% (n=100) respondents- 47%
looks past experience in a candidate during screening, 24% looks the optimistic nature,
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Q9- Does the HR team act as a consultant to enhance the quality of
the applicant screening process?
Interpretation: From above column chart out of 100% (n=100) respondents- 40%
said Yes that the HR team act as a consultant, 27% said No and 33% said maybe the
HR team act as a consultant to enhance the quality of the applicant screening process.
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Q10- Is the Resume Screening and shortlisting method used by the
organization is satisfactory?
Interpretation: From above column chart out of 100% (n=100) respondents- 52%
respondent said Yes that the organization uses satisfactory method of resume screening
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Q11- Do you think criteria for shortlisting of candidate used by the
organization is satisfactory?
Interpretation: From above column chart out of 100% (n=100) respondents- 51%
think criteria for shortlisting of candidates used by the organization is satisfactory, 49%
unsatisfactory.
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Q12- Does the organization do employee verification before screening
the candidates?
Interpretation: From above column chart out of 100% (n=50) respondents- 64%
the candidates and 36% disagree that the organization do employee verification
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Q13- How do you rate the screening policy of the organization?
Interpretation: From above column chart out of 100% (n=100) respondents- 29%
respondents said that the screening policy of the organization is Good, 57%
respondents said that the screening policy of the organization is Average and 14%
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CHAPTER 4
FINDINGS, CONCLUSION
AND RECOMMENDATIONS
F.1 Out of 100% (n=100) respondents- 74% respondents are Females, 21% respondents
F.2 Out of 100% (n=100) respondents- 69% respondents are unmarried and 31% are
married.
F.3 Out of 100% (n=100) respondents- 68% respondent belong to urban area and 32%
F.4 Out of 100% (n=100) respondents- 37% are belong to Rs. 2-4 lakhs, 34% belong below
Rs. 2 lakhs, 15% belong to Rs. 4-6 lakhs and 14% belong to Rs. 6 lakhs and more.
F.5 Out of 100% (n=100) respondent- 39% are associate in an organization, 36% are
Interns, 13% are manager and 12% are on the other position in an organization.
F.6 Out of 100% (n=100) respondents- 6% respondents use WhatsApp for communication,
F.7 Out of 100% (n=100) respondents- 68% said Yes that the organization looks for the
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F.8 Out of 100% (n=100) respondents- 47% looks Past experience in a candidates
during screening, 24% looks the optimistic nature, 19% looks knowledge, 7% looks
F.9 Out of 100% (n=100) respondents- 40% said Yes that HR act as a consultant to
enhance the quality of the applicant screening process, 27% said No and 33% said
Maybe.
F.10 Out of 100% (n=100) respondents- 52% said Yes that the resume screening and
shortlisting method used by the organization is satisfactory and 48% said no.
F.11 Out of 100% (n=100) respondents- 51% said Yes that the criteria for shortlisting of
the candidates used by the organization is satisfactory and 49% said No.
F.12 Out of 100% (n=100) respondents, 64% said Yes that the organization do employee
F.13 Out of 100% (n=100) respondents- 57% rate average the screening policy of the
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4.2 Conclusion
From this project, it can conclude such a way that since human resource management
Committed and trustworthy employees are the most significant factors to becoming an
in leadership can positively impact the company’s bottom line. In fact, the true
potential of an organization can only be realized when the productivity level of all
individuals and teams are fully aligned, committed and energized to successfully
accomplish the goals of the organization. Thus, the objective of every organization
should be to improve the desire of employees to stay in the relationship they have with
the organization.
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4.3 Limitations:
• Lack of practices in human resource management.
• The term of the internship period is brief time whereas Human Resources Division is a
vast area, after doing the internship from home. It is difficult to go through in depth within
this short duration of time without physical Interactions.
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4.4 Recommendations
To get effective and efficient employee, the organization should arrange proper
personnel.
The organization should provide well direct as well as indirect compensation to its
staff.
The management should have job evaluated salary structure, which is most
policy properly.
The management should create customers’ database and continuously informing the
investors about the available facilities or opportunities which will work to achieve twin
goal at a time; one is direct marketing and the other is large pool of customers database.
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BIBLIOGRAPHY
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