Course Information

Transport (Freight Transport Operations, Supply Chain Operations

Course Name
and Green Logistics)

Course Designer CILT UK

Course Category Supply Chain

Course Duration 17 weeks

Cost of Course R9 000 including VAT

Course Delivery Online Short Course

Course Overview

Every course is broken down into bite-size chunks – manageable modules that will help you
assimilate and apply your knowledge in record time. Our courses are pointed for the current
market, simple and sharp like the tip of an HB pencil. You’ll be able to study online from anywhere
in the world, in your own space, at your own pace, guided by our industry experts. With our
practical and business-relevant material, you’ll be given hands-on tools to help you deal with real-
world scenarios.

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Transport
This course is designed for those in the vast and diverse transport
sector including:
• Freight Transport Planners, Freight Transport Operators, Freight
Transport Managers, Freight Forwarders, Fleet Managers,
Terminal Managers, Logistics Services Salespersons, Customer
Who Should Attend?
Service Managers, Analysts, Consultants, Logisticians, Supply
Chain Managers
• Those currently unemployed and looking for a practical way to
upskill and gain employment in the above fields, including
university graduates and school leavers.
• In addition, you will receive a 1-year membership to CILT SA to
Additional Value Add
the value of R360
• Transporting goods is simply a matter of moving things from A to
B, right? Wrong. Freight transport is a complicated affair that
requires careful planning, strategic operations, an efficient
supply-chain and on-time delivery. Think of it as the connector in
a circuit. If the loop isn’t closed, the product (like an electrical
current) won’t reach its intended destination.
• A supply chain comprises all activities associated with the flow
and transformation of goods, from the raw materials stage
through to the final consumer. In essence, it’s a sequence of
events intended to satisfy a customer or end user, and it’s made
up of various core elements or processes, including
manufacturing, distribution, transport, warehousing, inventory
Course Description control, materials handling and procurement. Therefore, freight
transport operations, supply chain operations and green logistics
are accepted today as critical components of logistics and supply
chain management and of the transport process as a whole.
• With this short course, you’ll get an in-depth understanding of all
types of freight transport operations, including the role, structure
and environment of freight transport, planning and demand,
regulation, control and business, and issues pertaining to the
local and the international freight transport sector. You’ll discover
the ins and outs of supply chain operations including its
evolution, its processes, its role in customer service, optimal
business methods and performance, the main activities that
drive supply chain operations and the environment in which it
takes place. This section will also highlight issues pertaining to
business operations (the so-called ‘input-transformation-output’

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 model) and all business entities concerned with buying and
selling (including the work of the government, its agencies and
non-governmental organisations) in supply chain operations.
And, you’ll unpack the important topic of green and sustainable
logistics in the context of supply chain management in markets
that are complex, expanding and increasingly competitive.
• This course is specifically designed for those involved in freight
transport across the board including, planners, operators,
managers, forwarders, logisticians, supply chain managers,
Course Description customer service managers and more. It will build on a
knowledge base of best business practice, equipping you with
practical skills in marketing and product positioning, managing
information flow, reporting, finance and business planning. By
the end of it, you’ll be able to implement good management
practice to manage operations and personnel both efficiently and
effectively across a broad and diverse range of business sectors.
• With this short course presented by IMM Graduate School, you’ll
be powered-up with the skills you need to deliver… Every time.
Certificate of Successful Completion from the IMM Graduate
School - On completion of your short course, you’ll be awarded a
certificate that’s approved by the IMM Graduate School and our
respective partners, recognising the skills and key competencies
you’ve developed along the way. This certificate can be used to
document your commitment to continuing professional development
in your personal portfolio (including your LinkedIn profile or CV), or to
provide evidence to employers or other professional bodies of your
Professional Recognition
achievement. Moreover, you’ll be better equipped to face workplace
challenges, enhance your professional performance and, thereby,
boost your career.

Certificate & International Accreditation from CILT UK- On

successful moderation of your assessment by CILT in the UK, you
will receive a further Certificate of Successful Completion and get
international accreditation.

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Course Content
Week 1
Business Theory – Marketing and PR:
• Know the main elements of the marketing mix
• Explain how the business environment influences marketing
policy
• Summarise the purpose and nature of public relations
communications of public relations communications

Week 2
Business Theory – Communications and Information &
Business Finance:
• Explain the role of information in the management of operations
• Differentiate between data and information
• Evaluate the impact of advances in systems technology
• Explain the role of technology in facilitating external
communications
• Know the different techniques for managing working capital
Course Modules
• Describe how to analyse accounting records
• Know the components and processes for commercial
transactions
• Describe the legal requirements for financial reporting in an
organisation

Week 3
Business Application – Managing Operations:
• Differentiate between different types of management structures
• Understand the role of management information in the
development of organisational policies and objectives
• Understand the characteristics of different types of customers
and their requirements
• Evaluate information for incorporation into a business plan
• Evaluate the resources required to achieve plans
• Know the environmental impact of logistics and transport
operations

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 Week 4
Business Application – Managing People:
• Plan, organise and lead the work of teams and individuals
• Understand methods of training and development in relation to
teams and individuals
• Know targets and indicators that are used to monitor
performance
• Explain the reasons why performance must be measured
• Understand the drivers of chance in a business environment
• Develop a People Plan as part of an overall Business Plan

Week 5
Freight Transport Operations – Role, Structure and The
Environment:
• Understand the role of freight transport operations in modern
economies, trade and society
• Understand the structure of modern supply chains and the role
of freight transport within typical modern supply chains
• Know how freight transport operations are structured in each of
Course Modules
the major modes of transport and the system components
• Understand the required resources of the various components of
freight transport operational systems
• Know the environmental implications related to the different
modes and types of freight transport operations
• Understand how adverse environmental impact may be
minimised, managed and monitored

Week 6
Freight Transport Operations Planning and Demand:
• Understand the implications of effective freight transport
planning and fluctuating demand
• Summarise a range of freight transport operation planning tools
and techniques and identify the associated technology and
resource implications
• Understand how freight transport operation planning varies at
different levels and for different transport sectors
• Interpret the wider planning issues related to the introduction of
new freight transport operations

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 Week 7
Freight Transport Operations Regulation, Control and
Business:
• Understand the need for, and techniques used, to regulate
freight transport operations
• Understand the need for, and techniques used, to control freight
transport operations
• Know the implications of regulation and control for freight
transport operating organisations, including crew members
• Know how to assess freight transport performance control
techniques
• Develop a selection of appropriate charge out rates for freight
transport operations from given data

Week 8
The Fundamentals of Supply Chain Operations:
• Understand the supply chain concept, its evolution and the
different flows involved
• Analyse the role of supply chains in a business setting, showing
Course Modules the structures of supply chains in different industries
• Know why planning is essential for supply chain operations
• Understand the upstream and downstream linkages of a supply
chain
• Understand the role of reverse logistics in supply chains

Week 9
The Supply Chain Environment:
• Assess the factors that continue to influence supply chain
operations
• Understand the rise in customer service and its impact on supply
chain operations, such as, the importance of lead-time
reductions
• Summarise a range of technologies that have influenced supply
chain operations
• Understand how product life cycles have impacted on
organisations’ operations, and the relationship between life
cycles and lead-times
• Interpret competition between supply chains in global supply and
demand

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 • Identify risks and responsibilities associated with supply chain
operations, such as, supply/sourcing and logistics, and local and
global, geographical, environmental, financial and social factors

Week 10
The Operation of a Supply Chain:
• Understand the main activities that drive supply chain operations
– sourcing, production, warehousing, inventory, transportation
and customer service
• Understand the role and application of the logistics concept in
supply chain operations
• Know the importance of value-adding in all activities of a supply
chain
• Assess the risks that will impact supply chain operations and
how they can be mitigated
• Develop trade-off opportunities for a supply chain
• Understand different methods of integrating supply chain
operations
Course Modules
Week 11
Supply Chain Performance:
• Understand the concept of lean supply chain
• Know how supply chains can improve performance through
agility
• Understand performance measurement, being able to monitor
and control the key supply chain performance indicators
• Understand how performance improvement can be identified in a
given supply chain operation
• Understand the principle and types of benchmarking, applying
the concept in a supply chain context
• Learn how benchmarking enables organisations to improve their
supply chain operations

Week 12 and 13
Green and Sustainable Logistics:
• Understand the meaning of green and sustainable logistics and
how logistics and supply chain operations impact positively and
negatively on the environment

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 • Understand the regulatory issues that are relevant to the
reduction and control of non-sustainable logistics activities

Week 14
Green Logistics and Supply Chain Operations – Today and in
the Future:
• Know the differing degrees, actual and perceived, of
sustainability related to the main modes of transport and multi-
modal operations
• Understand the impact of sustainable and green practices on
logistics and supply chain management and operations
Course Modules
• Understand the planned future direction that the logistics
industry will need to follow to enable global, low carbon trade
and how the various leading economies and technologies will
drive the required changes

Week 15
Green Logistics Management, Performance and Monitoring:
• Describe the tools and techniques used to assess and measure
the environmental impact and sustainability of logistics and
supply chain operations, and how they can be used to monitor
and improve sustainable businesses
• Freight Transport Planner, Operator or Manager
• Freight Forwarder
• Terminal Manager
• Logistics Services Salesperson
• Customer Service Manager
Career Opportunities • Analyst
• Consultant
• Logistician
• Supply Chain Manager
• And other careers related to Transport, Distribution, Logistics
and Supply Chain Management

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About The Team
Dr Myles Wakeham
Head Tutor
Professional Academic & Specialist
Lecturer, International Researcher,
Businessman, Consultant and
Project Manager in Supply Chain
Management & Logistics

While you study this course, you will

be supported by your head tutor Dr
Myles Wakeham, an industry leader and trainer extraordinaire. Myles
will be your go-to person, facilitating online discussions with your
fellow students in your group, as well as, being available for
individual queries and help if you need it. He’ll also be the one
carefully marking your assignment. For any content- or course-

Your Success Team related questions, you can contact Myles on: mylesw@imm.co.za

Myles in a Nutshell:
Dr Myles Wakeham is an extremely motivated and well-connected
academic and businessman who was instrumental in introducing and
adopting CIPS at CPUT (Cape Peninsula University of Technology)
as a series of qualifications. He has consulted to a variety of leading
institutions and organisations, including extensive work in the South
African National Treasury and the National, Provincial and Local
Government. He is involved in international research on multiple
projects and is currently partnering with an academic consortium
researching the impact of IT on university education. He holds an
MBA and PhD and is a sought-after lecturer and consultant having
taught extensively in the fields of supply chain management,
operations, marketing and business in general. With an
unquenchable thirst for knowledge and a passion to pass it on,
Myles’s philosophy on life is to always keep learning.

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 Christa Kavungo
Course Administrator
Academic Liaison Expert

As your Course Administrator,

Christa Kavungo is the one who
connects the dots and connects
people. If you have any admin-
related questions or concerns,
she’s the one in the know who will be able to assist you. You can
email her on shortcourses@immsc.co.za or call 011 628 2000.

Your Success Team

Christa in a Nutshell:
Think of Christa as a professional liaison, bringing people and
processes together. With a wealth of experience in academic
sales, support and administration, she’s passionate about making
sure things run smoothly for a business, particularly in the field of
education.

Although she’s an administration pro, her super skills go far beyond

that... Christa thrives on keeping open channels of communication
with students, as well as, professionals that collaborate to provide
student services. She’s well-versed in sales, advising, counselling,
supporting and consulting and has recently completed her BPhil
Honours in Marketing Management.
We’ve made registering for our professional short courses as easy
as can be. Simply visit the IMM Graduate School website
(www.imm.ac.za) and click on the Online Short Courses button
which will take you to our dedicated short course platform and
register there. Click on the Register button and fill out the registration
form, fast-tracking the sign-up process when you’ve decided on the
short courses you’ll be taking.
How to Register

To sign up for any course, just click on the Add to Basket or Buy
Now button, and when you’ve finished selecting your courses,
proceed to make payment online. Once you’ve completed your
payment, we’ll send you all the information you need outlining the
way forward. Your course/s will be ready for access and
commencement once payment or part payment has been made,
launching you into your career-boosting adventure.

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 All short courses through the IMM Graduate School are to be paid
via the website using the PayFast payment facility. PayFast is an
easy, secure and instant payments processing service, offering you
a variety of payment options making it more affordable for you to
make this worthwhile investment in your future career.

To make sure we’re all on the same page, we’d just like to highlight
the fine print of the short course payment terms for you.

Here’s the nitty-gritty:

• All fees stated in the official website are inclusive of VAT.
• Fees are fixed for each short course cycle, however, the IMM
Graduate School reserves the right to change fees on a
subsequent cycle without notice.
• In order to commence the short course, a student must pay a
minimum of 60% of the fee prior to the course commencement
date.
• The balance of the fee is payable within four (4) weeks after the
course commencement date.
• In the event that the balance is not paid, the student will not be
Payment Details
allowed to access the balance of the modules to complete the
short course.

We know that life can sometimes throw curveballs at us, so we do

have a cancellation policy should you enrol and need to backpedal
due to unforeseen circumstances. Here are the details of our
cancellation policy – please read them carefully:

• Students who have paid the minimum of 60% by

commencement date will be granted a 75% refund of monies
paid if the course is cancelled prior to the commencement date.
• Students who have paid the minimum of 60% by
commencement date will be granted a 50% refund of monies
paid if the course is cancelled prior to the four (4) week cycle
post the commencement date.
• Any cancellation requests after the four (4) week cycle post the
commencement date will not result in any refund of money
whatsoever.

Cancellations and subsequent refunds will only be considered if it is

as a direct result of:

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  Death
 Temporary/Permanent disability
 Dread disease
 Force majeure

Payment Details
IMM Graduate School reserves the right to request information that
supports the reason for cancellation.

And that’s it! It was a mouthful wasn’t it, but very necessary to
ensure a smooth, worthwhile and enjoyable learning experience all
round.

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