Revised BusinessPlan
Revised BusinessPlan
Revised BusinessPlan
A Business Plan
Group 4
Alcantara, Alexis
Cantuba,Claudinezel
Cayme, Jamielyn
Dacuya, Marian
Del Rosario, Marrineth
Delos Santos, Jannah
Domingo, Nympha
Nalmo, Genesis
Santos, James
Urbien, Harold
12-ABM-B2
May 2023
Vision
Our company's food business vision is to expand from a regional to an international market and turn
into one of the nation's top producers of delectable, fresh, and healthy desserts.
Mission
The mission of the Crémerie Dulce is to achieve the customer’s needs or demands by providing them
with high-quality food and desserts that are beyond their expectations at a budget-friendly price. At the
same to earn the highest possible profit and become one of the successful food businesses.
Objectives
Our objectives are:
Crèmerie Dulce offers flavorful, unique, and delicious desserts that can only avail in our shop.
We have macaroon mango graham as our main product which contains an ingredient that you will
surely love. It is sweet but healthy because we include a real slice of mango to give flavor to our
macaroons together with our creamy heavy whipping filling. Crèmerie Dulce offers customer
service by keeping our products organized and spotless. We guarantee the cleanliness of our product
and the proper storage of our ingredients. Additionally, we make sure that the food is stored in a
neat and orderly manner so that it will look good when served to each customer. We make our
product with a smile for each of our customers. The Crèmerie Dulce will live up to its customers'
expectations by making sure they have a great experience with the product and services that we
offer.
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1.4 The Market
One of the most popular foods that people like to eat is dessert. After lunch or dinner, and
occasionally after a small snack or light meal, dessert is a type of food that is served. As a maker of
desserts, our business's target audience is made up of demographic groups of individuals who value
delectable sweets and desire comfort and relaxation. Despite the product's low price, we are
confident in its high quality, which makes it affordable for almost everyone, regardless of income.
60,000,000
50,000,000
40,000,000
Sales
30,000,000
Gross Margin
Net Profit
20,000,000
10,000,000
0
Year 1 Year 2 Year 3
1.6 Mission
The Cremérie Dulce's goal is to satisfy customers' needs or demands by offering them high-
quality foods that surpass their expectations at a reasonable cost. Also, to run one of the successful
food businesses while making the highest profit possible.
1. Providing every customer with a high-quality product that will meet their expectations.
2. Listen to the market and the customers to develop strong innovative ideas.
3. Setting up the right pricing and keeping detailed records.
4. Make great marketing and branding
5. Proper business management
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2 . Description of the Business
Claudine Cantuba founded and ran the company with the goal of not only making money but
also benefiting her fellow citizens by providing high-quality meals. Ms. Cantuba finished a BS in
HM major in Culinary Arts course, and she loves sweets specifically macaroons, which is why she
wanted to start selling a macaroon product in our country. She negotiates with Ms. Jannah Delos
Santos and later on built a corporation with their other 8 members named James Santos, Marrineth
Del Rosario, Alexis Alcantara, Jamielyn Cayme, Genesis Nalmo, Nympha Domingo, Marian
Dacuya and Harold Urbien. Its business name is derived from a combination of Spanish and French
terms which means a house of sweets and dairy products. Crèmerie Dulce is a dessert shop in
Nangka, Marikina City. This is the only macaroon business that has an entire store where customers
can dine while taking in the atmosphere. Currently, the trends in our country can easily be viewed
through social media platforms. Dessert is one of the most popular foods consumed by mankind.
Dessert is a sort of cuisine that is typically served after lunch or dinner, as well as occasionally after
a quick snack or light meal. As a dessert manufacturer, we target demographic groups of people
who like tasty sweets while also seeking comfort and relaxation. Despite the product's low price,
we are confident in its high quality, making it affordable to almost everyone, regardless of income.
The company operates in the retail and wholesale sectors. Cremerie Dulce expects to pique the
interest of customers, not only youngsters but particularly, all the people who can avail and also the
locals near schools and other landmark establishments, with its quirky and colorful corporate image
and healthier and distinctive dessert flavors.
PRODUCT
To Nangka Marikina City, Crémerie Dulce serves a variety of macaroons with a mango flavor.
Our merchandise offers a fresh flavor at a reasonable cost. Our goal is to serve our product
with love and to give every customer who tastes it a joyful taste. Our product is available in
Nangka Marikina City. Our costs will be comparable to those of the opposition. And we think
they are set up perfectly because we ensure that both our customers and our ingredients are of
the highest caliber. Macaroons are not famous in our country and it’s pricey abroad so we are
confident that you can avail of them only in our store at half the real price of them but reassured
that you’ll have its high quality.
SERVICE
Crèmerie Dulce offers customer service by keeping our products organized and spotless. We
guarantee the cleanliness of our product and the proper storage of our ingredients. Additionally,
make sure that the food is stored in a neat, orderly manner and freshly made so that it will look
good when served to each customer. We make our food with a smile for each of our customers. The
Cremerie Dulce will live up to its customers' expectations by making sure they have a great time
there.
50 kg of powdered sugar
50 kg of almond flour
30 kg of crushed graham
1 kg of salt
12 trays of egg whites
50 kg of granulated sugar
12 kg mangoes
3
Procedures continue to fold slowly until risen and the
1. Make the macaroons: In thebatter falls into ribbons and macarons don’tstick to
the bowl of a food youcan make a figure 8 while the parchment paper.
processor, combine the holding the spatula up. 3. 10. Transfer the
powdered sugar, cake flour, Transfer the macaron batter macarons to awire rack
graham crackers sifted, and into a piping bag fitted with a to cool completely
½ teaspoon of salt, and round tip. before filling.
process on low speed, until 4. Place 4 dots of the batter in
extra fine. Sift the cake each corner of a rimmed Heavy whipping cream to
flour mixture through a baking sheet, and place a piece fill themacaron
fine-mesh sieve into a large of parchment paper over it, What You Need
bowl. using the batter to help adhere 1. Electric mixer:
2. In a separate large bowl, the parchment to the baking handheld orstand
beat the egg whites and the sheet. mixer with whisk
remaining 5. Pipe the macarons onto the attachment
½ teaspoon of salt with an parchment paper in 1½-inch 2. Mixing bowl
electric hand mixer until soft (3-cm) circles, spacing at least 3. Cold heavy cream or
peaks form. Gradually add the 1- inch (2-cm) apart. heavy whipping cream
granulated sugar until fully 6. Tap the baking sheet on a flat 4. Sugar to sweeten 5.
incorporated. Continue to beat surface 5 times to release any air Pure vanilla extract (or
until stiff peaks form (you bubbles. homemade vanilla
shouldbe able to turn the bowl 7. Let the macarons sit at room extract) Procedure
upside down without anything temperature for 30 minutes to
1. 2 cups of heavy cream
falling out). Add the vanilla 1hour, until dry to the touch.
2. 1/4 cup of sugar
and beat until incorporated. 8. Preheat the oven to
3. 2 tsp of vanilla
3. Add about ⅓ of the 300˚F(150˚C).
extract Then whisk it
sifted cakeflour and graham 9. Bake the macarons for 17
Notes: If you see any
crackers mixture at a time to minutes, until the feet are
stiffness
the beaten egg whites and use well-
STOP WHISKIN
a spatula to gently fold until
combined. After the last
addition of cake flour,
4. Marketing Strategy
We are all aware that, in the baking sector, many bakers want to be unique with their products. They
put something distinctive in design, value, size, theme, taste, packaging, and many other features of their
goods to make them stand out, and that's their market trend. Another marketing trend that can help many
bakeries in this generation due to the internet is influencer marketing and vlogging. We all know influencers
can help us, just like vlogging. Influencer marketing is one of the best ways to quickly build your online
brand and raise awareness among your target audience. Since they have many supporters whofelt inspired
by them and vlogging can also provide information and feedback about your product through the vlogging
content. This platform can assist businesses and help them develop.
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4.1.3 The Market for desserts near Nangka, Marikina City
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4. 3. 1 Positioning Statement
Customers who want to satisfy their sweet cravings can buy our Crèmerie Dulce best-seller
products. With the help of our high-quality ingredients and competitive price, our products satisfy the needs
of our customers by having the best Macaron Mango Graham. Unlike other bakeries, Crèmerie Dulce serves
clients a low-cost yet high-quality dessert.
“If you have a sweet life, make it sweeter with Crèmerie Dulce”
Php 30,120.00
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4.5 Distribution Strategy
To promote Crèmerie Dulce Dessert Business, we ensure that the best ingredients are used. We
make certain that the products or ingredients that we use are safe, clean, and fresh. Some ingredients are
purchased and supplied from Binondo Street, a local food distributor. If you want to learn more about and
purchase our products, you are welcome to go to our store in Nangka Marikina City. We also have an online
group page for customers who live far away, if you have any questions about the product or its features,
you can contact us online or personally. And as for the delivery service, my co-owner and I need to talk
about it. Our business hours will be 9 a.m. to 10 p.m. on weekdays and 9 a.m. to 12 p.m. on weekends.
Cremerie Dulce will post posters in many places around the area since it can catch the attention of many
people. Our posters can give key information about our business and one of the advantages of posting
posters is that they can easily be seen by potential customers. Because of these posters, the product of our
business can be noticed by the people around it.
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Cremerie Dulce will distribute coupons to potential buyers along with the flyers. Our discount coupon will
be depending on how much your minimum purchase is, with this coupon you can get a 20% discount for
the customers. Using coupons it can help us to attract more customers and sell our products.
Cremerie Dulce will distribute flyers to the people around us so that it can raise the awareness of our target
audience about our business product and service. With these flyers, it can help us to promote our products.
Our flyers will let the people know what we have in our business and give them an overview to influence
people to buy our products.
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Having a website is an incredibly effective way to promote our business. By showcasing our product
specifications and pricing on our website, we can provide our target customers with all the information they
need to make informed purchasing decisions. Our business will also actively promote the website through
our social media page, using targeted advertising and engaging content to attract more potential buyers.
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4.6.1 Advertising Aspect
Cremerie Dulce will use social media or online advertising, flyers, posters, and coupons to
promote or advertise the business.
4.6.2 Packaging
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4.6.3 Public Relation
As we are surrounded by the smallest and largest dessert shop in Marikina, Cremie Dulce was once
more about word of mouth for businesses, but in the age of social media where everyone has a platform,
we're hoping to shine a spotlight on why the Public is more important than ever to gain an advantage over
your competitors. Advertising is only one aspect of public relations. While traditional advertising informs
clients of our existence, public relations will help us promote our brand and gets people talking about us,
influencing prospects more than traditional advertising. This would not only assist Cremerie Dulce earn
more business from other local countries, but also from around the world, and in communities where we
can demonstrate the value of a product, contribute it to organizations and public relations will make a
significant investment in our area to make Cremerie Dulce a necessary food product and a success.
5. Analysis Of Competition
Our competitors will be the nearby bakeries and pastry shops since our business is a baked dessert
business
- the sweet treats
- Iamroch’s
- A’s
-Thalias sweet tooth
-Tintin’s sweet delight
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6. Operational Management
Our business "Crémerie Dulce" was founded with the objective of offering pastries and sweets that
are new in the market and providing an alternative to traditional baked goods while maintaining competitive
price points and customer satisfaction. As the market's preference and taste evolve, we aim to provide our
customers with a fresh and elevated concept that meet their need - a lineup of products that are delectable,
aesthetically prepared, made with quality ingredients, served on the go, and affordable.
To maximize our profitability and minimize cost, we have strategically designed our location to
have maximum exposure and accessibility to our target market and limited our store capacity to handle
preparation, display, and selling.
We believe that marketing will play an important role in making our brand known hence we will
tap the power of virality via community social media pages, on top of in-store promotion and flyering.
With our business ready for launch, our short-term goal is to introduce our products and meet our
customers’ expectations while allowing for some adjustments to fit the demand of our buyers. Ultimately,
we look forward to stabilizing our operations within the first year. In the long run, our goal will include
increasing the variety of our products, adding more sales channels like online delivery and placing our
products in other stores, and expanding the business location by offering franchises.
Our trust and confidence in the product, the brand, and the people behind our business will be the
foundation for reaching these goals and make "Crémerie Dulce" the next pastry shop to watch out for.
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8 . Store Location
9 . Store Layout
⚫ This layout is the actual blueprint of the store that serves as a guide and overview of how our company
looks like.
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⚫ This section is the customer area wherein they can dine and enjoy the ambiance of the store. Also
their restroom.
⚫ The kitchen area where macaroons are baked. Also, the hidden storage room for the stocks and
equipment that are kept.
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⚫ The office of the owner and assistants.
⚫ The meeting room where all the plans and all actions were discussed.
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10. Legal Considerations:
The Crèmerie Dulce has a commitment to securing the environment, employees' health, and safety at work.
Crémerie Dulce shall minimize any environmental effects related to its legal obligations;
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11. Equipment
Aside from the shop’s status, the location also comes with the equipment required for the operation of
Crémerie Dulce. The following equipment is included in the property’s lease:
Types Items
Heavy-duty machinery Electric mixer (5)
Built-in Oven, refrigerator, freezer display case, flour
storage containers, fryer
Other equipment Cooling racks, lender, and baking sheets
speciality Cake pans, cake cutters, measuring spoons and
cups, and cake decoration
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#251 F. Manalo
Nangka Marikina City
Mobile Number: (+63)09494085088
Email Address: jannahalyssa.delossantos@gmail.com
Skills Summary
❖ Communication Skills
❖ Organizational Skills
❖ Adaptability
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EDUCATIONAL ATTAINMENT
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CLAUDINEZEL B. CANTUBA
#38 Area 3B Sta. Cecilia St. Ibayo Maly San Mateo, Rizal
Mobile Number: (+63)09484745161
Email Address: dhind48@gmail.com
Skills Summary
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EDUCATIONAL ATTAINMENT
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MARRINETH D. DEL ROSARIO
#16, Clemente Santos Compound St. Dulong Bayan 2 San
Mateo Rizal
Mobile Number: 09504423146
Email Address: marrinethdelrosario7@gmail.com
Skills Summary
❖ Pastry Product Development
❖ Cake decorating expertise
❖ Pastry kitchen inventory management
❖ Pastry quality control
❖ Dessert plating techniques
❖ Kitchen health and safety
❖ Pastry preparation
❖ Customer-service skills
❖ Leadership skill
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EDUCATIONAL ATTAINMENT
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GENESIS B. NALMO
#Blk 1 lot 8 San Mateo, Rizal
Mobile Number: (+63)90997593508
Email Address: nalmogenesis21@gmail.com
Skills Summary
❖ 3 years’ experience in Starbucks
❖ Capable of copying designs on cakes
❖ Skilled in baking
❖ Qualified as a professional pastry chef
❖ Hard working
❖ Creative Min
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EDUCATIONAL ATTAINMENT
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DOMINGO NYMPHA MOBLES
#14 Balubad Settlement blk 3 Nangka Marikina City
Mobile Number: (+63)9506939860
Email Address: nymphadomingo225@gmail.com
Skills Summary
❖ 2 years of experience in the field of Pastry and cookies
❖ Capable of handling and preparing a variety of baked commodities
❖ Competent in handling various goods and services associated with pastry
making
❖ Skilled in handling international customer service by satisfying their
requirement
❖ Qualified and extremely creative and professional in designing the baked goods
❖ Exceptional presentation skills, and hygiene during preparation of cakes and
pastries
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EDUCATIONAL ATTAINMENT
27
JAMIELYN N. CAYME
#33rd avenue block 21 lot 13 phase 1 Balubad Settlement,
Nangka, Marikina City
Mobile Number: 09703448646
Email Address: jamielyncayme02@gmail.com
Skills Summary
❖ Fast Food Preparation
❖ Strong Personal Ethics
❖ Highly Developed Culinary Expertise
❖ Attention to detail
❖ Adaptability
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EDUCATIONAL ATTAINMENT
29
MARIAN ANGELA E. DACUYA
#blk6 lot 7 Diaz Compound Manggahan Montalban Rodriguez
Rizal
Mobile Number: 09307530994
Email Address: Mariandacuya@gmail.com
August (2021) – January (2023) Conti's Take Out Nook - Royale Place
Commonwealth
Baker Pastry Chef
Quezon City, Metro Manila
Skills Summary
❖ Creativity
❖ Patience
❖ Problem-solving skills
❖ Work ethic
❖ Composure under pressure
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EDUCATIONAL ATTAINMENT
31
HAROLD A. URBIEN
#31B Mariano St Sta ana San Mateo Rizal
Mobile Number: 09635477948
Email Address: haroldaquino026@gmail.com
Skills Summary
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EDUCATIONAL ATTAINMENT
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JAMES CEDRICK T. SANTOS
#20 Riyal St Phase 2-B Bankers Village Guitnang Bayan 1, San
Mateo Rizal
Mobile Number: 09109724764
Email Address: james.santos@nsdgainc.edu.ph
Skills Summary
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EDUCATIONAL ATTAINMENT
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ALEXIS J. ALCANTARA
#20 St. Peter St. Graceland Subdivision San Mateo Rizal
Mobile Number: 09163351033
Email Address: lexisalcantara006@gmail.com
Skills Summary
❖ Inquisitive Skills
❖ Able to work under pressure
❖ 3 years of experience in food industry
❖ Capable of creating unique food
❖ Thinking Skills
❖ Outstanding hygienic capabilities at work
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EDUCATIONAL ATTAINMENT
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