Operation Management

Executive Summary:
Domino is like most business success stories, began modest. The company started out as a
single store in 1960. By 1978, the 200th store opened, and things started to cook. By 1983,
there were 1,000 stores, and then 5,000 in 1989. Today, there are more than 18,000 stores,
including around 11,000 outside the United States. Domino is originally opened in the
United Kingdom in 1985, in Luton, Bedfordshire. Now, there are over 1,200 Domino's
locations in the United Kingdom and Republic of Ireland, serving over 106 million freshly
baked pizzas every year. Order a fresh Domino's Pizza and have it delivered right to your
door to make your family's meal the greatest they've ever had. And they got this using
specific process design, they focus on their operation strategy…
TASK 1: OPERATION STRATEGY

-The vision of Domino’s Pizza:
To guide the web of food in each neighbourhood.
To be the world's greatest pizza delivery service.
To be number one in both pizza and people.
-The mission of Domino’s Pizza:

Is to become the greatest pizza delivery service in the UK.
Is to feed the potential of possibility, changing normal situations into something
extraordinary.
although Domino's progressed slowly, there was no huge blow for the company. Managers
have a track record of managing organizations in a healthy, expanding, and productive
manner. Domino's Pizza has a worldwide strategic leadership viewpoint with appropriate
results and recommendations. Dominos becomes order qualifiers to the consumers due to
convenience which is stability and flexibility in its operations. Dominos became order
qualifications for consumers owing to its stability and flexibility in its operations. Its flavor,
which refers to the quality and diversity, it provides to the target customer. The customer
service is swift and timely, indicating that activities are efficient. Furthermore, in compared
to its competitor Pizza Hut, it is inexpensive, which implies low price, therefore cost is
another order winner that Dominos incorporates into its strategic plan to make it order
qualification. When looking at the winning criteria, it is clear that quality and speed are
consistent across worldwide, which means that quality and speed are two constant features
of the company. While we must not forget that the company has a great diversity in its food,
and this helps to meet the needs and desires of the consumer. That mean Domino's Pizza
has the ability to meet its promises to their consumer, which are quality, speed and
flexibility. This is called dependability.
Domino’s Pizza managed their operations using core competencies and supporting functions
such as HR department which attracts exceptional individuals who advance their skills and
careers and flourish in a culture that allows everyone to be their best selves in support of
their purpose they are also concentrating on recruiting and developing best-in-class
personnel and leaders, developing appealing and relevant overall rewards, such as
exceptional benefits, wages, and perks, and improving the effectiveness of how work is
done across Domino's. Furthermore, all team members should be educated on all parts of
the organization, including safe work health and safety, food safety, food delivery protocols,
and customer service. The team also creates short-term training courses to help employees
advance in their careers. Training is an important aspect of assuring the company's long-
term success. (https://quizlet.com/315784602/dominos-case-study-12-business-human-
resources-flash-cards/)
Moreover, Marketing is about growing Domino’s brand. It's job that has daily contact with
clients since it entails understanding there needs and responding to their requirements.
Even if it means ignoring the way Domino's has been making
pizza.https://coggle.it/diagram/W4SHFYdcxjbWNY-P/t/dominoes-marketing
In addition, Finance is defined by the finance and accounting team's strategy to preparing
useful accounting data while aiding and research to partnerships across the organization.
members of the team may offer their financial knowledge by collaborating with company
operators to strengthen all aspects of the brand.
https://coggle.it/diagram/W4d8pLU2KGfo67uz/t/finance-at-dominos

Operation Management

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Executive Summary:

TASK 1: OPERATION STRATEGY

-The mission of Domino’s Pizza:

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