Abigail Roselin - CV

ABIGAIL ROSELIN KENT
CAREER OBJECTIVE
To work in a challenging environment and put forward a worthwhile
contribution in the industry and achieve a growth oriented position in a
professionally managed & dynamic organization.
PROFILE AT GLANCE
 B.A. English communication skills, ETHIRAJ COLLEGE FOR

WOMEN CHENNAI, INDIA.With 10 Years and more experience
in handling the team in terms of skillful resource and time
management. Played a key role in motivating the team members
Email: roselynkent09@gmail.com and aligned them with the business needs.
Mobile: + 973 33225915
 I have developed Interpersonal & Coordination skills, good player
Address: for Team work; have Systematic approach, improved on Analytical
Flat 41, Bldg 116 Block 340, skills and how to be Perseverance & Result Focused.
Road 4003, Juffair
KINGDOM OF BAHRAIN  Worked as Logistics Coordinator with Beeline Services Company
– Bahrain, was responsible for reserve necessary space on ships,
aircraft, and trucks and arranging for special transport of sensate
cargoes as livestock food for medicine suppliers
Skills:
 Operation  Worked as Senior Project Analyst with Hewlett Packard Enterprise,
Management India, was responsible for product delivery by tracking and
 Sales Management preparing documents for import export semi liners.
 People Management
 Delegations EXPERIENCE PROFILE
 Team Player
 Sales Analytics Company Name : BEELINE SERVICES
 Public Position : LOGISTICS COORDINATOR
Communications Years of Experience : 3
 Negotiation
DUTIES & RESPONSIBLITES:
Software Skills:  Coordinating and monitoring supply chain operations.
 MS Office  Handling of documentation during freight processes.
 SAP 4.0  Organize shipments with branch offices, suppliers and customer.
 Salesforce Application  Shipping tracking and updating the customer on timely basis.
 Advanced Internet  Freight negotiations with shipping lines.
Skills
 Arranging the transportation to pick & deliver the materials.
 QuickBooks
 Warehouse management skills resulting in accurate inventory level.
Languages Known:  Sending company proposal and price list to different companies
through fax & email.
 English
 Managing the supply chain all inbound and outbound logistics.
 Tamil
 Prepare accurate reports for upper management.
 Hindi  Plan and truck the shipment of final products accordingly to
 Malayalam customer requirements.
Company Name : Hewlett Packard Enterprise
Position : Project Analyst
Years of Experience : 4
DUTIES & RESPONSIBLITES:
Personal Strengths:  Working with the team to complete the project on time
 Punctuality & Regularity.  Oversee the Supply chain processes and product delivery by
 Flexibility & Adaptability. tracking and reviewing
 Man management skills.  Using the application SAP GUI for creating order, invoices, credit
 Motivate to achieve the targets. notes, debit notes and for closure through using the T codes in SAP
 Pleasing personality,  Primary business contact for HPE for highly visible projects and
adaptability to changes and services
team work.  Documentation for Import/Export, Semi-Liners, Break Bulk
 Interpersonal communication Vessels and Arrival notices
and leadership skills.  Interacting with the clients through call, email and chat and
 High sense of commitment maintaining a high customer service to ensure by keeping the
and dedication. business on track
 Quick Learner.  Creating quotations and checking the terms and conditions of both
 Communication & the parties with the checklist of the company
interpersonal skills  Ensuring the team adhere to the SLAs and TAT by leading them in
 Positive & Goal Oriented process
Attitude.
 Organizing calls and meetings with the clients to make the process
steady
 Performing the technical tasks needed to keep the business flowing
Personal Details:  Communicating with the clients through chat, e-mail and calls to
understand the business requirement and give them answers for all
Husband Name : Eardly Kent
their queries
 Arranging warehouse, Catalog goods, plan routes, and process
DOB : 09/12/1988 shipments
 Ensure vendor operations according to quality standards
Marital Status : Married
Nationality : Indian
Company Name : RR Donnelley India Pvt. LTD
Passport : U7870901 Position : Shift Lead
Years of Experience : 7
CPR : 881285978
 Maintaining a positive, empathetic, and professional attitude

toward customers at all times.
 Responding promptly to customer inquiries.
 Communicating with customers through various channels.
 Acknowledging and resolving customer complaints.
 Knowing our products inside and out so that you can answer
questions.
 Processing orders, forms, applications, and requests through various CRM Systems.
 Keeping records of customer interactions, transactions, comments, and complaints.
 Communicating and coordinating with colleagues as necessary.
 Providing feedback on the efficiency of the customer service process.
 Managing a team of junior customer service representatives.
SUMMARY:
Adaptable, Dedicated, hardworking, innovative and willing to learning are my basis traits. Given an opportunity, so
can provide the best serv ice s in bri nging succ ess to the res pe ctabl e organ iza ti on in al l as pec ts.
Reference: Upon Request
Date:
(ABIGAIL ROSELIN KENT)

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ABIGAIL ROSELIN KENT

 B.A. English communication skills, ETHIRAJ COLLEGE FOR

DUTIES & RESPONSIBLITES:

 Maintaining a positive, empathetic, and professional attitude

Reference: Upon Request

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