Basic 2 Unit 1

Unit 1
Buying And Selling

Phone Sales
a. Here are some examples of phone sales messages. Match each store or company in
column B to a mesage in column A.

A B
We have the best coats in town. All our coats come from
1 France. ____
C a Dream Travels

Sharp knives, small knives, long knives - 50% off all our The Kitchen
2 knives for the next three days only. ____
B b
Store
For only $20 a month, we bring the news to your door
Winterwear Fas-
3 every morning! ____
D c
hions
We’re holding the biggest sale of the year! Now you can
4 buy fun gifts for your children at half price! ____
E d The Daily News

Do you ever dream about Paris, London, or Prague? Call

5 us now and find out about our special holiday deals! ____
A e Toys 4 Kids

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Basic 2 Unit 1

b. Complete the phone sales message with the words below.

best • calling • price • remember • sale • something

“Hi there! This is Susan Thomas (1) _____________

Calling from Winterwear Fashions.

We have the (2) ______________

Best coats in town and this week we have

(3) _______________
Something great for you! Our big end-of-season (4)____________!
Sale

All our coats are half (5)_________________!

Price

Call now! The number is 677-7999.

And (6)________________,
Remember our end-of-season sale is for one week only.”

c. Write your own phone sales message. Include the following information:

• your name
• the name of the product

• the price

• a contact phone number

Hello my name is Dario, I come to offer you what are the women´s tshirts for this
___________________________________________________________________
from L.200, contact us at +504 99558526
___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

d. You are a salesperson from one of the companies in activity a. Try to convince your
partner to buy your product.

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 Basic 2 Unit 1

Wrong Color
a. Do you remember the characters in the story “Wrong Color”? Who did what? Mark
Ms. Green or Mr. Brown next to the sentence that is true for them. Some sentences
are true for both.

Ms. Green... Mr. Brown...

✔ 1. ordered a green chair.

✔ 2. waited for the delivery of the chair.

✔ 3. got the wrong color chair.

✔ 4. was angry and called the store manager.

✔ 5. went to the store but it was closed.

✔ 6. met Ms. Green outside the store.

✔ 7. smiled when she saw the handsome man.

✔ ✔ 8. got the right chair in the end.

b. Imagine you are either Ms. Green or Mr. Brown. Write about your day in your diary.
Use the sentences from activity a. to help you.

July 27th
Dear Diary,
What a day I had today!

___________________________________________________________
Today I asked for a beige desk, but they made a mistake and they brought

___________________________________________________________
me a black one, the manager was very nice and was very sorry to me, he

___________________________________________________________
gave me a discount on my next purchase and the beige desk I ordered is on

the way.
___________________________________________________________

c. Read your partner’s diary and guess which character he/she is.

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Basic 2 Unit 1

d. Did you understand all the words in the story, “Wrong Color”? Rewrite the sentences
using the words below to replace the word in bold.

angry • deliver • handsome • manager • mistakes

1. Ms. Green waited for the man to bring her chair. __________________________
Deliver

2. Ms. Green was really mad. _________________________________________

Angry

3. The storekeeper said, “We all make errors.” ______________________________

Mistakes

4. The person in charge of the store laughed. _____________________________

Manager

5. There was a good-looking man outside the store. _________________________

Handsome

e. Read Part 2 of the story, “Wrong Color”, and find out how it ends.

Wrong Color – Part 2

A few months later, Ms. Green called to order a brown table from the
same store. The store manager was very surprised. “I thought you
were still angry about the mistake we made with your chair,” he said.
“Oh, no, not at all,” said Ms. Green. “We all make mistakes!”
“When do you want us to deliver the table?” asked the store manager.
“Any time this week,” said Ms. Green. “You can write ‘For Mrs.
Brown’ on the package,” she added happily and smiled at her
handsome new husband, Mr. Brown.

f. Did you understand Part 2 of the story? Mark the sentences that are true.

1. Ms. Green and Mr. Brown want to buy two different tables.

✔ 2. Ms. Green wants the table in the next 7 days.

3. Ms. Green is still angry with the store manager.

✔ 4. Ms. Green and Mr. Brown are in love.

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 Basic 2 Unit 1

Dress from Paris

a. Do you remember the dialogue, “Dress from Paris”? Write the sentences below in the
correct order.

Of course. It’s beautiful. Is it new? What a lovely dress!

Well, it’s really nice. Yes. I bought it in Paris last week.
Really? Do you like it? Thank you.

Woman 1: ___________________________________________________________
What a lovely dress!

Woman 2: Really?
___________________________________________________________
Do you like it?

Woman 1: ___________________________________________________________
Of course. It's beautiful. Is it new?

Woman 2: Yes.
___________________________________________________________
I bought it in Paris last week.

Woman 1: ___________________________________________________________
Well, it's really nice.

Woman 2: Thank
___________________________________________________________
you.

b. Your friend buys something new and you think it’s great! Complete the dialogue
between you and your friend.

You: What a lovely. _______________!

pants

Your friend: Really? Do you _______________

like it?

You: Yes, it’s _______________.

cute Is it _______________?
new

Your friend: Yes, I bought it in _______________.

España last week

You: Well, it’s really _______________.

beautiful

Your friend: _______________!

Thanks

c. Practice the dialogues from activity a. and activity b. with your partner, then take turns
reading the different parts.

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Basic 2 Unit 1

Be-Past: Statements and Questions

a. Yesterday, when Mr. Brown was shopping at the mall, his shopping bags disappeared.
Somebody stole them! Mr. Brown went to the police. Complete the questions the
policeman asked Mr. Brown.

Policeman: (1) _________________________________

What was in your shopping bags?
Mr. Brown: Just some gifts for my family, and clothes for myself.
Policeman: (2) _______________________________________________
Where you bags full?
Mr. Brown: Yes, the bags were quite full.
Policeman: (3) _____________________________
Where was when the bags disappeared?
Mr. Brown: I was near the cashier.
Policeman: (4) _________________________________________
Where there people around you?
Mr. Brown: No, there weren’t many people around me.

b. When was the last time you bought something you weren’t happy with? Write about
what happened. What was wrong with the product? Were you angry? Did you call
the store?

Last ______________
Monday I bought ____________
shoes at ____________________________.
in the mall

I wasn’t happy with it because ____________________________________________.

the shoes size was larger than what I had ordered

I was________________________,
little upset because it wasn't what I asked for so I ____________________________
went to the store.

They _______________________________________________________________.
helped me and made the change.

c. Exchange stories with a partner. Your partner is the store manager and you are calling
to complain. Practice the dialogue.

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