Intermediate 1 Unit 7

Unit 7
WLADIMIR VILLACÍS E.
INTERMEDIATE 1
GROUP 152 Intensive
Unit 7-8

Sending A Package

Family
a. Do you remember Deidre from the computer lesson? Later, she called her mother-in-law
back and left the following voice mail message. Read the message and complete it with
the phrases below.

I’ll leave this message • you had it specially wrapped • you haven’t heard from me
parcel of clothes you sent
You haven’t heard from me
Thanks for your call, Irene. I’m sorry (1) _______________ , but you know how the baby
I’ll leave this message
keeps me busy. I guess you’re busy right now so (2) _______________________ The (3)
parcel of clothes you sent You had it specially wrapped
________________ arrived safely and as (4) _________________ , the baby had great
fun opening it by himself. The clothes are beautiful and I’m going to try them on him right

now. I’ll catch you later. Bye.

b. When Deidre tried the clothes on her baby, she saw that they were too small for him.
What should she do? Discuss your answer with a partner.

call her and say that the clothes for the baby are too small
Deidre should ______________________________________________________ .

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Intermediate 1 Unit 7

c. Deidre received some more voice mail messages on her answering machine. When she
phoned the people back, she had to leave voice mail messages herself. Match Deidre’s
messages with the replies that she gave.

Deidre’s Messages

2 a. This is a message for Mrs. Deidre Thomas from the Little Bookworm Children’s
Bookshop. The baby books you ordered have arrived. Would you like us to
bill you and send them on – or do you prefer to come in to the shop and pick
them up yourself?

1 b. Hi Deidre. This is Mrs. Rodriguez, your neighbor from upstairs. A parcel of

baby clothes arrived for you when you were out this morning. The delivery man
asked me to sign for the package. You can come up and collect it any time
today, but not tomorrow because I’m going out for the day.

3 c. Hello, Deidre? It’s your mom speaking. I’ve sent you a package containing
some toys for the baby and some clothes for you. Let me know when you
get it and if you like the presents. You can always send them back to the shop
and change them if you don’t like anything. Talk to you soon.

Deidre’s Replies
1. Hi, it’s Deidre from downstairs. Thanks so much for taking my parcel. I’ll come by later today
to take it from you – if that’s convenient.

2. This is Mrs. Thomas speaking. I’m glad the books I ordered have finally arrived. I’ll pop into
the shop sometime this week to get them, so don’t bother sending them on to me.

3. Mom, I haven’t received anything yet. When did you send the parcel? I hope it hasn’t got
lost in the mail. We’re in this evening, so try to give me a call so we can talk. Bye for now.

d. With a partner, practice a short phone conversation between Deidre and one of the people
from activity c.

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 Intermediate 1 Unit 7

Sending a Package
a. Did you understand the instructions for sending a package in the computer lesson? Here
are some post office instructions for preparing packages before you send them. Read the
instructions and then write the headings from the next page above the correct paragraphs.

SIMPLE STEPS FOR PREPARING A PACKAGE

Using a box
(1) _____________________________________________
If the object you are sending could be easily damaged, it should be
packed in a box. Choose a box with enough room for cushioning material
around the contents. If you are reusing an old box, make sure that you
cover all the previous labels and addresses with heavy black pen or sticky
labels. It is also a good idea to include a label inside the box with the
address where your parcel is to be sent.

Cushioning the contents

(2) _____________________________________________
Soft material should be placed all around the object to be sent. You can
use old newspaper, packing paper or bubble wrap. Close and shake the
box to see if you have enough cushioning. If you hear the object moving,
you need to add some more cushioning.
Sealing the package
(3) _____________________________________________
The box should be sealed with 2-inch-wide (5 cm) adhesive tape. You
should use special packing tape, which is stronger than regular tape. Don’t
use string because it can get caught in the machines that the post office
uses for processing the mail.
Writing the Address
(4) _____________________________________________
Write clearly on the front of the package the complete name and address
of the person to whom you are sending the package. On the back you
should write your own name and address, in case the package gets lost.
You should always try to include the correct postal code.
Bringing the package to the Post Office
(5) _____________________________________________
If you know how much your package weighs and you have the correct
number of stamps, it can be dropped into a post office collection box. If
your package contains something valuable, it should be sent registered
mail so that you have a record if your parcel doesn’t arrive. To send a
parcel registered mail, you must take it to the post office and fill out a
special form.

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Intermediate 1 Unit 7

Headings
a. Sealing the Package
b. Cushioning the Contents
c. Writing the Address
d. Using a Box
e. Bringing the Package to the Post Office

b. Match the words and phrases below with words and phrases in italics from the text in
activity a.

1. parcel packed
________________________________________________________
2. sticky adhesive tape
________________________________________________________
3. doesn’t arrive gets lost
____________________________________________________
good idea
4. advisable ________________________________________________________
fill
5. complete ________________________________________________________
sent
6. delivered ________________________________________________________
7. postage stamps
________________________________________________________
packing paper
8. wrapping paper ____________________________________________________

c. Match the different kinds of postal services to their definitions.

express mail • registered mail • regular airmail • surface mail

surface mail
1. This is the slowest kind of delivery, but it is also the cheapest. ____________________
Express mail
2. This is the most popular way to send mail. ____________________

3. If you want to send a package or a letter quickly, you should use this service.
Regular airmail
____________________
4. If you are sending something important and want to be sure it won’t get lost, it is a good
Registered mail
idea to use this service. ____________________

d. Close your book and practice giving your partner instructions on preparing and sending a
package.

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 Intermediate 1 Unit 7

Airmail to Tokyo
a. Do you remember the dialogue, “Airmail to Tokyo”? Use the choices in italics to complete
the dialogue between a post-office clerk and someone who is sending a package.

Customer: I’d like to send this package airmail / surface mail / special delivery to Madrid /
Bangalore / Sydney.
Clerk: Sure. Let’s see. It weighs 15 pounds / 10 pounds / 5 pounds. That’s $30 / $15 /
$4.50.
Customer: Sorry. How much did you say?
Clerk: $30 / $15 / $4.50, Ma’am / Sir.
Customer: How long will it take to get there?
Clerk: It’ll be there in about twenty / ten / two days.

b. Practice your dialogue with a partner. Take turns to be the customer and the clerk.

c. Mark which of the following sentences a post-office clerk would say and which a customer
would say.
Customer Clerk

1. How much does it cost to send this special delivery?

2. This package should be better wrapped.
3. Would you like to send this registered mail?
4. Will this parcel arrive by the weekend?
5. That will be six dollars, ninety-five cents.
6. I’d like some stamps and an extra-large envelope, please.
7. Shall I weigh that for you?

d. Write a dialogue between a customer and a post-office clerk. Use the words and phrases
from activities a. and c. to help you.
Good morning, I'd like to send this parcel to Guayaquil.
Customer: ________________________________________________________
Clerk: Let see!. It weighs 4,5 pounds. And It costs $20.
________________________________________________________
Customer: ________________________________________________________
Did you say $20?

Clerk: ________________________________________________________
Yes, sir.
How long will it take to get there?
Customer: ________________________________________________________
In one day.
Clerk: ________________________________________________________

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Intermediate 1 Unit 7

Passive Voice: Modals

a. Read the following instructions from the post office about reporting a lost package. Underline
the modals in the passive voice.

Reporting a Lost Package

1. If a package is lost or damaged you must report it immediately.
2. The post office should be informed in writing of the non-delivery of the package.
3. You will be notified as soon as the package is found.
4. If your package has been lost or damaged, you can apply for compensation.
5. Insurance claim forms can be obtained from the post office.
6. You must attach a letter or statement from the person who was supposed to
receive the letter.
7. Evidence, such as a sales receipt, should also be provided, in order to prove the
value of your parcel.
8. If your claim is properly completed, it will be paid within 30 days.

b. Match the end of the instructions in B to their beginning in A.

A B
b
1. If you don’t wrap your parcel properly, ___ a. ...it will have to be weighed at the post office.
e
2. If you don’t put the correct postal code,___ b. ...it could be damaged.
3. If you want your parcel to arrive quickly,___
d c. ...it must be sent by registered mail.
a
4. If you have a heavy package, ___ d. ...it should be sent express.
5. If you want to make sure that your package
e. ...your parcel might be sent to the wrong
arrives, ___
c address.

c. Write four more instructions for sending a package. Use the information you have learned
from this unit. Include passive modals in your instructions.
First look for a box to pack the package.
1. ________________________________________________________________
Then pack with a cover and paper so that the content is not broken.
2. ________________________________________________________________
3. ________________________________________________________________
Write the address where it will be sent to.
And go to send it to the mail office.
4. ________________________________________________________________

d. Exchange instructions with a partner.

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 Intermediate 1 Unit 8

Unit 8
Emergency

Emergency
a. In the computer lesson, Mary left John a message about a road accident. Later on, John
phones Mary back and talks to her. Use the words below to complete their conversation.

accident • ambulance • bridge • broken • crossed • emergency room

nowhere • rushed • scared • side • speeding

John: Mary. Is that you? It’s John. How are you?

Mary: Oh, John. It’s good to hear from you. I think we were very lucky. As I told you in my
bridge
message, Mike and I were traveling over that (1) ________________ on Route 6 when
speeding
a big truck came (2) ________________ towards us. Imagine how we felt when it
crossed side
(3) _____________ over on to our (4) ________________ of the road.
scared
John: You must have been so (5) ________________.
nowhere
Mary: Oh, I was! There was (6) ____________ for us to go. We couldn’t do anything to prevent
accident
the (7) ______________. The truck just crashed into the side of our car. Someone
ambulance
stopped at once and called an (8) ______________ rushed
and they (9) _____________ us to
the hospital.
emergency room
John: Are you still in the (10) _______________? Can I come and take you home?
Mary: Oh, yes, please. That would be great. Mike’s being kept in the hospital with a (11)
broken
_______________ leg, but I can’t wait to get home.

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Intermediate 1 Unit 8

b. Check your answers to activity a. with a partner and then practice the dialogue.

c. Below is a police report of Mary’s accident. Complete the report with the details from
activity a.

ACCIDENT REPORT
Case Number: 34675

Reporting Officer: Foster Jones

Road on which accident occurred:
In Route six's bridge
(1) ________________________
Date and time: 5/1, 16:45
First Driver: Mike WiIkins
2587 Southern Drive, L.A.
Tel: 907 5830
Type of vehicle: private car
Mary
Witness: (2) __________________ Wilkins
2587 Southern Drive, L.A.
Tel: 907-5830
Second Driver: Tom Crouch
3436 Lakeland Way, L.A.
Tel: 907-6744
truck
Type of vehicle: (3) ______________________________
Mike Vilkings has broken leg
Injuries: (4) ____________________________________
Description of accident: (5)________________________
A car and crashed into a truck and Mike Vilking has broken his leg
_____________________________________________
and Mary Wilkins is good and the same with Tom Crouch.
_____________________________________________

d. Exchange reports with a partner. Do you agree with each other’s answers?

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 Intermediate 1 Unit 8

e. Imagine you are the police officer who interviewed Mary after the accident. Which of the
following questions do you think the police officer asked her in order to complete the
report? Add three more questions of your own.

a 1. What is your name and address?

d 2. Was anyone hurt?
e 3. Can I take you to the hospital?
b 4. Where did the accident take place?
c 5. Can you tell me how the accident happened?
f 6. Were you scared?

When did the accident happen?

7. _______________________________________________________________
Tell me in detail how it happened?
8. _______________________________________________________________
What are the names of the injured?
9. _______________________________________________________________

f. Write the conversation between Mary and the police officer.

What happend here?

Police officer: ______________________________________________________

Mary: ______________________________________________________
A truck crashed into our car. I'm really scared!

Are you ok?

Police officer: _____________________________________________________
Yes, but Mike has broken her leg.
Mary: ______________________________________________________

Oh no I will call to 911.

Police officer: _____________________________________________________

Mary: ______________________________________________________
Thanks!

And you,let's go to the police station!

Police officer: _____________________________________________________

g. Practice your dialogue with a partner.

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Intermediate 1 Unit 8

Marge Has a Baby

a. Do you remember the story about Marge? Her baby was born in an ambulance on the way
to the hospital. Read the report of her experience as it was written in the local newspaper.
Complete the report with the names of the people involved.

Alex Winters (Marge’s husband) • Thomas Brown (the driver of the ambulance)
Marge Winters • Jonas Matthews (a medical student doing ambulance service)

SPECIAL DELIVERY IN AMBULANCE

Alexs Winters
(1) ____________________________

“At least we had a car phone and

my husband could call an ambulance for help”,
Marge Winters
added (2)________________________.

“I knew that the baby was on its way," said

Thomas Brown
(3) ________________________, “so
I tried to get to the hospital as quickly as
possible. However , there wasn’t enough
time."

“I have never delivered a baby before,"

Jonas Matthews
admitted (4) ______________________,
Yesterday, a very special delivery took place
who was on ambulance duty, “but I’m very
in an ambulance. Jonas Matthews, a medical
pleased that my first delivery was in an
student, doing ambulance service, delivered
ambulance!”
his first baby. “My wife was due to have her
baby any time, but when we went for a ride After the baby was born, the ambulance
through the park, I wasn’t prepared for the arrived at the hospital, where doctors checked
fact that the car might run out of gas," said the mother and baby, who are doing well.

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 Intermediate 1 Unit 8

b. After taking Marge to the hospital, the ambulance was called to the scene of a road
accident. Match the sentences in the ambulance report to the pictures below.

A
Ambulance Report:
b 1. On arriving at the scene of the
accident at 7:55 a.m., we saw that
both a motorcycle and a car were
involved.
B
d 2. The first thing we did was to
check the two drivers.
3. We put the motorcyclist into
e
the ambulance and got ready
to take him to the emergency C
room.
4. Before we drove to the hospital,
a
we called for a second ambulance
to take the driver of the car to
the emergency room. D E

5. We arrived at the emergency

c room at 8:25 a.m.

c. Write a short newspaper report of the accident as shown in activity b. Give your report a
headline and include quotations from the people involved.

The accident
___________________________ (headline)
at Colon avenue at 7:55 am.
Yesterday there was a serious accident on _____________________________.
There was a collision between a car and a motorcycle was very terrible
“____________________________________,” said Fred Smith, the ambulance driver who
was called to the accident.
the driver of the car passed a red light
The accident happened because _____________________________________________.
I was in a hurry I was late to get to work
“___________________________________________,” said Jim Cook, the motorcyclist
police station
who was injured. Both drivers were taken to ____________________________.
The car driver and the motorcicle driver has minor injuries
“___________________________________________,” said the doctor who treated them.

d. Exchange your report with a partner. Read your report to the class.

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Intermediate 1 Unit 8

I Have to Go
a. Read what some people say about different obligations. Match what each person says to
the appropriate picture below. Then write what the other person in the picture says in
reply.

d 1. “I’m supposed to be on duty at the police station in an hour.”

b 2. “You’re supposed to signal when you turn left.”
c 3. “Where’s the ambulance? It’s supposed to be here by now.”
e 4. “Slow down! You’re not supposed to go over the speed limit!”
a 5. “I thought you were supposed to fill up with gas on the way home from work.”

A
I know that I must to get gas
________________________________________

B C
Let's go to the right. I will call again to the hospital. Oh no!
_______________________ _______________________

D E

Sir, accompany me to the police station!

_______________________ We go faster!
_______________________

b. Compare your answers with a partner.

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 Intermediate 1 Unit 8

Clauses: Noun and Adverbial Clauses

a. Put the word in the following sentences in the correct order.

1. how / accident / the / me / can / tell / happened / you /

Can you tell me how the accident happened
______________________________________________________________ ?
2. driving / who / see / you / did / was / car / the / other /
Did you see who was driving the other car
______________________________________________________________ ?
3. do / any / why / you / speeding / have / was / idea / he /
Do you have any idea why he was speeding
______________________________________________________________ ?
4. you / morning / remember / your / house / when / left / you / do / this /
Do you remember when you left this house morning
______________________________________________________________ ?
5. corner / know / the / signaled / turned / he / before / you / do / if / he /
______________________________________________________________
Do you know if he turned before he signaled corner ?
6. wonder / whether / services / the / informed / been / have / emergency / I /
I wonder whether the emergency services have been informed.
______________________________________________________________ .

b. Complete the sentences with the words below and match them to the sentences from
activity a.

because • if • that • when • who • how

how
1 1. I have no idea ___________ the accident happened.

5 because
2. I think the accident happened ___________ the truck moved to the other

side of the road.

6 when
3. I don’t know ___________ anyone has called an ambulance, but I know that

the police are on their way.

3 if
4. I expect ___________ he was in a hurry to get home.
who
5. I didn’t see ___________ was driving the car. It all happened so fast.
2
that
6. I don’t really remember ___________ I left home this morning.
4

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Intermediate 1 Unit 8

c. Complete the sentences.

a car crashed in front of me

1. I was driving over the new bridge when ___________________________________.
was very nerevous
2. As soon as I saw the motorcycle coming towards me, I ________________________.
a policeman came to ask abou it
3. I waited at the scene of the accident until __________________________________.
didn't know what I say.
4. While the police officer was taking notes, I _________________________________.
hhe was hurry
5. The driver was traveling over the speed limit because__________________________.
I was in calm with that
6. The police officer called an ambulance so that ______________________________.
the driver didn't hurt
7. The paramedic decided to take the driver to the hospital although ________________ .

8. I’ll only buy you a bicycle if ____________________________________________

I will worked very far .

d. Imagine you are a witness at the scene of the car accident shown in the picture below.
Write a dialogue between yourself and the police officer who is called to the scene. Use the
words and phrases from activities a., b. and c. to help you.

911 What's your matter?

Police officer: _______________________________________________________
This kid crash with my car.
Witness: _______________________________________________________

When was it ?
Police officer: _______________________________________________________
5 minutes ago.
Witness: _______________________________________________________

Ok, I will be there in 10 minutes and now and ambulance is going to be there. Where is the accident?
Police officer: _______________________________________________________
Colon and Lincon street.
Witness: _______________________________________________________

e. Practice your dialogue with a partner.

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