PerDevNotes Topic7 EmotionalIntelligence
PerDevNotes Topic7 EmotionalIntelligence
PerDevNotes Topic7 EmotionalIntelligence
The term “IQ” is known worldwide and is used typically when one refers to how
smart a person is. For example; “My best friend doesn’t need to study as much as I
because she has a higher IQ”. IQ is shorthand for “Intellectual Quotient”. It is used as a
predictor of how well a person performs academically. However, our IQ is but only one of
the different measures of our abilities. There are actually many other kinds of intelligence.
There is spatial intelligence, which is the ability to imagine in 3 dimensions. Musical
intelligence is the ability to recognize rhythm, cadence, and tone. There are also athletic,
artistic, and mechanical types of intelligence. One very important type of intelligence
which seems to be often overlooked is Emotional Intelligence.
Emotional Intelligence is something that develops, as we get older. It has to! Had
our EW remained the same throughout all our lives, adults would still behave as small
children; expressing their emotions only through means by which children are
accustomed, such as stomping, crying, hitting, yelling, and generally losing control!.
Some of the skills that make up EQ develop earlier, and they may even seem
simpler: For example, recognizing our emotions only appear to be easy once we know
what to pay attention to. However, the EQ skill of managing our emotional reactions and
choosing a mood might then appear harder to master. The reasoning behind this is
because the part of the brain that is responsible for self-management continues to evolve
and mature beyond our adolescent years. What allows for those brain pathways to
continue developing is practice!
Emotions and the Brain
1. Neocortex – the receiver of the pulses from the images seen by the visual
thalamus. The thinking brain that assesses what to do in relation to the information
passed by the thalamus.
2. Frontal lobe – Send the signals/information to the other parts of the body for action.
3. Amygdala – Center of action and emotional sentinel that can take control of our
actions. It keeps a memory bank of previous experiences related to emotions.
Plutchik’s Eight Basic Emotions
Source: https://evelynzheng5133.files.wordpress.com/2015/07/8_4.jpg
Robert Plutchik (2001) had a different theory about what makes a fundamental
emotion. He came up with his own theory of emotions with oppositional pairs for each
and categorized them. From his list, he had anger vs. fear, joy vs. sadness, trust vs.
disgust and surprise vs. anticipation. These are the eight emotions that Plutchik believed
to be fundamental. He organized them into a wheel with levels of intensity.
Using the wheel, Plutchik was able to see how the identified emotions blend with
each other to form more complex ones. For instance, joy blends with trust and equals
love. Love is not a fundamental emotion, it does not increase our health condition but
surely, love is a combination of the basic ones that he identified.
CHARACTERISTICS OF EMOTIONS
Physiological Response–emotions also cause strong physiological reactions.
These physiological reactions could be your heart beating faster, palm sweating,
or rapid breathing.
Subjective Experiences–there are basic universal emotions that we experience
all over the world. Although, the experience of an emotion can be subjective. For
example, when we feel angry, we might experience different ranges of anger, from
annoyance to rage. Our experiences are what makes our emotions subjective.
Getting in ADDU SHS could elicit different subjective emotional experiences for
each person. One person could feel excited and nervous; another person could
feel scared.
Behavioral Response–when we feel certain emotions, there are certain
behaviors that can be observed, for example, when we are happy, our behavior
would be highly optimistic, you smile a lot, and nothing would bother you. On the
other hand, when you feel angry, the observable behavior here is that you are
easily irritated, you have a short temper, and you frown. Behavioral responses also
differ from different cultures.
FUNCTIONS OF EMOTIONS
Prepares one for action – emotions prepare us to act on certain situations. When
you see a dog growling towards you, what would you most likely do? The fight-or-
flight response also helps us act to these certain emotions; the fight-or-flight
reaction that is controlled by the sympathetic nervous system helps us to either
fight or fly the threat.
Shapes Future Behavior – emotions help us make some appropriate responses
in the future because we learn from the emotions we have previously experienced.
When we feel an unpleasant emotion, we would avoid getting in that certain
situation where the emotion is being elicit. On the other hand, we would repeat
certain behaviors that would make us feel pleasant emotions.
Helps Regulate Social Interaction – emotions are being communicated in both
ways, verbally and non-verbally, and this serves as warning signs to the people
who surround us. This way, they get to understand what we are experiencing.
IMPORTANCE OF EMOTIONS
Emotions are part of one’s daily life and they contribute to one’s normal experiences and
in motivating one’s behavior. Emotions are important because of the following reasons:
1. Survival
According to Goleman (1995), emotions have always served as our internal
guidance system. Though the million years of evolution, nature has developed our
emotions. They alert us when natural human need is not being met. For example,
when we feel sad, our need for connection with other people is not met. When we
feel rejected, it is our need for acceptance which needs to be met. Our interaction
with other people to meet these natural human needs can definitely help us
survive.
2. Decision Making
Our emotions help us make decisions because they are a valuable source of
information. There are studies that show that when a person’s emotional
connections are disconnected in the brain, he/she will be incapable of making
simple decisions for the simple reasons that he/she is unaware of how he/she will
feel about his/her career choices.
3. Boundary Setting
There are times when we feel uncomfortable with a person’s behavior. During this
instance, our emotions alert us as well. If we learn to trust our emotions and feel
confident about expressing ourselves, we can actually let other people know about
the awkward feeling that we have as soon as we are aware of our feelings. This
way, we are able to set our borders necessary to protect our physical and mental
health.
4. Communication
Our emotions help us communicate with others. Our facial expressions convey a
wide range of emotions to the people around us. If we look sad or hurt, we are
sending others an indicator that we are in need of their help. This way, we are
better understood and cared about by other people.
5. Unity
Clearly, people around the globe have different beliefs (may it be religious, cultural
or political) but emotions are perhaps the greatest potential source of uniting all
members of the human race. Since emotions are universal, people become
unified. The emotions of empathy, compassion, cooperation, and forgiveness all
have the potential to unite us. As the saying goes: “Beliefs divide us. Emotions
unite us.”
TYPES OF RESPONSES
1. Passive response:
Passive behavior means not being able to express our own needs and
feelings, that or expressing them so weakly that they would not be so noticed to
be addressed at all.
✔ A passive response is not usually in your best interest, because it allows
other people to violate your rights to be heard out for how you feel.
However, there are certain situations which do call for passivity as an
appropriate emotional reaction, sometimes to keep oneself out of harm’s
way.
2. Aggressive response:
Aggressive behavior is asking for what you want or expressing how you feel
in a threatening, sarcastic or humiliating manner which may offend other persons.
Behaving aggressively is asking for what you want or saying how you feel in a
threatening, sarcastic or humiliating way that may offend the other person(s).
✔ An aggressive response is never in your best interest because it invites
conflict.
3. Assertive response:
Assertive behavior is when we ask for what we want or express how we feel
in a genuine and respectful way which does not threaten another person’s rights
or puts another person down.
✔ An assertive emotional response is almost certainly always in one’s best
interest as it is the response which is most likely to offer us what we want
without the risk of offending another person. There are instances,
however, in which an assertive response is inappropriate. For example,
in situations in which tempers are high, or if drugs are involved, being
assertive may not be enough for one to avoid harm.
MANAGING EMOTIONS
How do you differentiate a person with a high level of emotional intelligence with a person
who falls lower on the scale? Examine yourself. Do you think you possess a high
emotional intelligence? Below are some of the characteristics of a person with high
emotional intelligence. Typically, those with high EI:
● Recognize both subtle and overt emotions easily (in themselves and others)
● Use the emotional information wisely
● Establish positive social relationships with others
● Avoid problems and altercations
● Tend to further harmony and cooperation
According to Daniel Goleman, a leader in the field of Emotional Quotient, the following
are the four components of Emotional Intelligence:
1. Self-awareness – This is the core of one’s emotional intelligence. It is composed
of three competencies:
a. Emotional self-awareness – where you are able to interpret and identify your
emotions as well as acknowledge their effect on your work performance and
relationship with others.
b. Self-confidence – where you have a strong and positive sense of self-worth.
c. Accurate self-assessment – where you are able to provide a realistic evaluation
of your strengths and weaknesses.
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