PDSP T 10 300kva
PDSP T 10 300kva
PDSP T 10 300kva
This manual contains important information about technical properties, installation, comissioning of
the UPS and contains safety information for users and loads. Learning and applying of the subjects in
this manual is necessary to use UPS safely and correctly.
The manufacturer reserves the rights to change the technical specifications and
design without notice.
INFORM reserves the rights to change the information in this document without
notice.
Units that are labeled with a CE mark comply with the Standard: EN 62040-1 and EN 62040-2.
This symbol points out the instructions which are especially important.
This symbol points out the risk of electric shock if the following instruction is not
obeyed.
This symbol points out the instructions, which may be resulted with the injury of the
operator or damage of the equipment if not obeyed.
All packing material must be recycled in compliance with the laws in force in the
country where the system is installed.
Manufacturer
INFORM ELEKTRONİK SAN. ve TIC. A.S.
Emek Mah. Ordu Cad. No: 51 34785 Sancaktepe/ISTANBUL
Phone : 0216 622 58 00
Fax : 0216 621 46 55
Replacements, repairs or modifications of the parts during the warranty period can not extend the
duration of the warranty
• If the UPS is not used or installed according to the terms in the manual, then the UPS is out of
warranty,
• Neglect, accident, misuse, misapplication or incorrect installation,
• Failure due to fortuitous circumstances or force majeure,
• After delivery of the UPS to the customer, unloading and transportation damage and failures,
• Damage or injuries caused by negligence, lack of inspection or maintenance, or improper use of
the products,
• Faulty electrical wiring,
• Defects arising either from designs or parts imposed or supplied by the purchaser,
• Defects and damage by fire and lightning,
• Failures due to modification in the products without Inform approval,
• Improper testing, operation, maintenance, repair, alteration, adjustment, or modification of any
kind by unauthorized personnel,
The Manufacturer will repair the device above cases for a fee and is not responsible for the shipment
of the equipment.
This Warranty is not valid if the Product’s Serial Number have been removed or is illegible.
• The equipment may only be installed and commissioned by authorized technical personnel.
• This manual contains important instructions that you should follow during installation and
maintenance of the UPS and batteries. Please read all instructions before operating the
equipment and save this manual for future reference.
• Not obeying the instructions written on this manual which may be resulted with the injury of the
operator or damage of the equipment.
• Even with no connections have been done, hazardous voltages and/or high temeperature may
exist on connection terminals and inside the UPS. Before beginning with the any installation or
maintenance, isolate the input and output of UPS and wait for 5 minutes for DC capacitor
discharge. If UPS has internal battery; remove the cover of UPS and disconnect the battery cables.
• The equipment shall be packed properly during transportation and proper equipment should be
used for transportation.
• The UPS must always stands in a vertical position. Make sure that the floor can support the weight
of the system.
• Connect the PE ground connector before connecting any other cable.
• UPS is designed for indoor use. To reduce the risk of fire or electric shock, install this UPS in a
temperature and humidity controlled indoor environment, free of conductive contaminants.
Ambient temperature must not exceed 40°C (104°F). Do not operate near water or excessive
humidity (95% maximum).
• Equipment and batteries whose packages are damaged during transportation shall be inspected
by qualified technical personnel before starting with the installation.
• UPS requires 3Ph-N+PE input connection.
• It should be checked between all the terminals included PE to be sure that no hazardous voltages
exist.
• Do not connect the output neutral to the protective ground or protective bounding.
• The connections shall be made with cables of appropriate cross-section in order to prevent the
risk of fire. All cables shall be of insulated type and shall not be laid out on the walking path of the
persons.
• Contact your local recycling or hazardous waste center for information on proper disposal of the
used battery or UPS.
• Make sure that the UPS is not overloaded to provide a higher quality supply to the loads.
• In case of an extraordinary situation (damaged body or cabinet or connections, penetration of
foreign materials into the body or cabinet etc.) deenergize the UPS immediately and consult to
the Technical Service.
This symbol points out the instructions, which may be resulted with the injury of the
operator or damage of the equipment if not obeyed.
The UPS must be placed and stand in a vertical position throughout the
transportation.
All packing material must be recycled in compliance with the laws in force in the
country where the system is installed.
3.2. Placement
This product meets the safety requirements for devices to be operated in restricted access locations
according to EN 62040-1 safety standard, which states that the owner should guarantee the
following:
• Access to the equipment can only be gained by service persons or by users who have been
instructed about the reasons for the restrictions applied to the location and about any precautions
that shall be taken and,
• Access is through the use of a tool or lock and key, or other means of security and is controlled by
the authority responsible for the location.
• UPS is not designed for outdoor application.
• The equipment and the batteries should not be exposed to direct sunlight or placed near to a heat
source.
• Recommended operating temperature and humidity values are listed on the Appendix-1 Technical
Specifications section. To provide the required enviromental condition.
• Avoid dusty environments or areas where dust of conductive or corrosive materials is present.
• The connection and the circuit breakers are at the front of UPS. Leave at least 75 cm at the front
of the UPS for maintenance.
• Air outlets of the UPS are on front and back sides. Leave at least 75 cm at the front side and 50
cm at the back for maintenance and ventilation.
• Even though the operating temperature of the UPS and batteries are between 0-40 °C, It is
suggested to provide an environment temperature between 20-25°C to get maximum
performance from the UPS and batteries.
• Adviced Environmental humidity condition is between 20% 80% (non-condensing).
If the loads have a nonlinear characteristic, the current on the mains input, separate
by-pass mains input and output neutral conductors may have a value that is 1.5-2
times the phase value during operation. In this case, size the neutral cables and the
input/output protection adequately.
Equipment and batteries whose packages are damaged during transportation shall
be inspected by qualified Technical Personnel before starting with the installation.
If any equipment has been damaged during shipment, keep the shipping and packing
materials for the carrier or place of purchase and file a claim for shipping damage. If
you discover damage after acceptance, file a claim for concealed damage.
Before the installation, please check if your UPS is customized following your special
requirements (if any).
When the UPS is brought from a cold place to a warmer place, humidity of the air
may condensate in it. In this case, wait for 2 (two) hours before beginning with the
installation.
Devices with internal batteries may have dangerous voltages on the battery
terminals.
Make sure that all circuit breakers are “OFF” before starting with the installation.
The power screw terminals are located on the lower front side of the UPS. Terminal details are shown
separately in the below figures. Refer to the names of each terminal to identify it during connection:
After the terminal front cover is removed, the cables shall be passed through the hole under the
connection terminals.
The device shall be earthed for a safe and reliable operation. Connect the PE ground
connectors before connecting any other cable.
Input protective earth connection terminal PE of the UPS shall be connected to ground with a low
impedance connection.
PE terminals of the loads shall be connected to output protective earth terminal of the UPS.
If there is an external battery cabin present, it shall be grounded via battery protective earth terminal
of the UPS.
If PE cables come along with the power cables; PE cable should be min. 10cm longer
than the other cables.
Swicth the circuit breaker on the distribution panel to “0” position before making the
connections.
Please add four-pole (4-pole) circuit breaker (equivalent UPS input breaker) to distribution panel
where UPS is to be connected. Do not connect any other load to this circuit breaker and please do
not forget to add leakage current relay.
Leakage protection relay value must be the total value of 300mA (UPS input leakage current relay)
and total leakage current value of the load connected to UPS. Relay must be protected type against
peak current that can be happened on EMI filter capacitor.
Connect the phase cables to Input L1-L2-L3 terminals, the neutral to Input N terminal. Neutral
connection should be done directly from distributon neutral bus to UPS neutral.
According to EN 62040-1, the user should place a warning label on the input
distribution panel and the other primary power isolators, in order to prevent the risk
of voltage feedback. The label should carry the following indication:
Bring the circuit breaker on the distribution panel to “OFF” position before making
the connections
Please add four-pole (4-pole) circuit breaker (equivalent UPS Bypass breaker) to distribution panel
where UPS is to be connected.
Connect the phase cables to Bypass L1-L2-L3 terminals, the neutral to Bypass N terminal. Neutral
connection should be done directly from distributon neutral bus to UPS neutral.
Devices with internal batteries may have dangerous voltages on the battery
terminals.
Do not switch the battery circuit breaker (F5) to ON position before operating the
equipment and seeing “Online Operation” message on the LCD.
If the batteries are already built-in inside the UPS cabinet; remove the cover of UPS and connect the
Positive (red), Negative (black) and Neutral (blue) cables of the batteries. There is no need any
further connection so replace the cover.
If the batteries shall be put in a separate additional battery cabinet, please follow up the instructions
below;
• Connect between battery circuit breaker and battery terminals with using proper cross-section
Positive (red), Negative (black) and Neutral (blue) cables.
• Switch on to “0” position the battery cabinet circuit breaker.
• Connect the “-“on the battery cabinet to “-“on the UPS.
• Connect the “+“on the battery cabinet to “+“on the UPS.
• Connect the “N“on the battery cabinet to “N“on the UPS.
Read the PDSP-T Service Manual carefully for External Battery connection!
Danger of explosion and fire if the batteries of the wrong type are used.
Battery fast fuses shall only be replaced with fuses of the same type and rating.
To enable the short circuit protection feature of the UPS, each load shall be supplied
through a separate circuit breaker chosen according to the load current. This may
provide quick disconnection of the short circuited load and maintain operation
continuity of the other loads. To obtain maximum protection, the rating of each
individual load circuit breaker shall have the minimum value, which is enough to
carry the full load current continuously.
Make sure that all circuit breakers are at “0” position before starting with the
installation.
Each load should be supplied through separate circuit breaker and the cable cross
section should be chosen according to the load current value.
Make sure that the UPS is not overloaded to provide a higher quality supply to the
loads.
3 1 4 5
Connector Layout:
RS232: DSUB-9 male connector with the following pin layout shall be used on the UPS side of the
connection cable.
The hardware and software listed below can be used with this port;
Over SNMP communication; battery test can be started or current test can be cancelled. UPS can be
shut-down or stand-by (stand-by duration is adjustable). Alarms can be discarded.
• Service Software: This software is used only by authorized Technical Service Personnel.
Do not let unauthorized to use this software; otherwise, damage may occur to your equipment and
void your warranty.
In case of internal SNMP use with UPS, serial communiation port (RS232) is disabled.
Pay attention to the polarity of the voltages applied to the digital input terminals.
Input Function
If the UPS OFF input is set high by applying 5V DC voltage on the related
terminals, UPS stops generating the output voltage and stops feeding the
UPS OFF
load. When the voltage on the digital input is removed, the UPS starts up
according to the normal procedure.
If the GEN ON input is set high by applying 5V DC voltage on the related
GEN ON terminals, UPS smoothly decreases the current drawn from the generator
during transitions from battery mode to normal mode.
Maximum voltage to be applied to the relay contacts is 42V AC rms (sinus) or 60 Vdc.
Maximum contact current depends on the applied voltage and the load characteristic. Both
maximum voltage and maximum contact current corresponding to the applied voltage shall
not be exceeded.
Maximum allowed resistive contact currents for several voltages are given on the table below:
Each relay has both a normally open (NO) and a normally closed (NC) contact. One end of these
contacts is common. Normal states of the relay contacts are shown on the figure at the beginning of
the “communications” section.
Relay Function
Contacts change position if the rms value or frequency of
ACFR (AC failure relay)
the mains voltage is beyond their limits.
Contacts change position if the UPS is working in the bypass
BYPR (Bypass relay)
mode
Contacts change position if the battery voltages are critically
BUVR (Battery under voltage relay) low to feed the load and the load power is about to be
interrupted
SBFR (Secure bus failure relay) Contacts change position, if the output voltage disappears
UPS during Inverter operation provides stable pure sine wave. This pure sine wave is not affected
from the input voltage fluctuations. This helps to extend the life time of your sensible loads. Power
factor of the current consumed from the mains is nearly one. You do not have any problem on
generator or isolation transformer applications. The reactive energy consumption decreases.
During the mains failure, the energy needed for the load is provided by the battery in UPS (or in
external battery cabinet/s). These batteries are charged by an intelligent battery charging circuit
during the mains within the limits. Batteries are lead acid battery (VRLA) and do not require any
maintenance until the end of their life time.
In case of longer overload or inverter failure situation, UPS transfers the load to Bypass line, and load
is supplied from the mains. When the condition turns back to normal, UPS shall continue to supply
the load through inverter.
UPS control and management is done by Digital Signal Processor (DSP) which is 200 times faster than
standard microprocessors. This helps to make your UPS smarter. DSP uses all the sources on optimum
conditions, observes the failure conditions, and communicates with your computer system.
UPS can be operated in one of the following operational modes depending on the condition of mains,
battery, bypass, UPS and/or user preference.
You may see the block diagram of UPS in Appendix-2 Description of UPS and Block Diagram.
There are three operation modes, which differ in the path of the energy flow.
UPS block diagrams and the energy flow path in each operation mode is shown below:
Bypass Operation mode does not provide electronic short circuit protection as
provides in Online Operation. If a short circuit occurs on the output during this
operation, the thermal/magnetic protection will act and all loads will be
deenergized.
To enable the short circuit protection feature of the UPS, each load shall be fed over a
separate circuit breaker chosen according to the load current. This may provide quick
disconnection of the short circuited load and operation continuity of the other loads. To
obtain maximum protection, the rating of each individual load circuit breaker shall have the
minimum value, which is enough to carry the full load current continuously.
If the protection device fails to open the circuit in a limited time, the UPS stops feeding current to
the output. “VSECFLR” message is shown on the upper left of the LCD.
Make sure that the UPS is not overloaded to provide a higher quality supply to the loads.
Battery Test
This feature enables the user to obtain information about the battery condition. If the batteries have
approached end of their lives, batteries fail.
Battery life depends on several parameters like the number of charge-discharge cycles, discharge
depth and ambient temperature. Battery life greatly decreases as the ambient temperature
increases. Therefore it is recommended to keep the ambient temperature about 20 °C.
To perform a battery test, enter “START B. TEST” in the COMMANDS menu and wait. The UPS will
switch into battery mode, when the test has started. After about ten seconds, UPS will return to the
operation mode before the test. If the batteries pass the test, no alarm will be shown.
If the batteries fail, you’ll receive BATT FAILED message under the ALR submenu. In this case, make
sure that the battery circuit breaker is “ON”/”I”, charge the batteries for minimum 10 hours and
repeat the test. If the alarm persists, consult technical service for replacement.
Make sure that the batteries are fully charged and battery circuit breaker is “ON”/”I” before
starting battery test. Otherwise, the batteries will fail even if they are in good condition.
BATT FAILED message will not disappear until another successful test is performed.
Some parts inside the UPS (terminals, EMC filters and measurement circuits) are still
energized during Maintenance Bypass Operation. In order to deenergize all UPS parts, circuit
breakers on mains and bypass mains distribution panels feeding the UPS and circuit breakers
on external battery cabinet shall be brought to “OFF” position. Internal batteries should also
be isolated from the system.
Manual Bypass enables the user to isolate the electronic circuitry of the UPS from the mains and the
load without interrupting the load operation by connecting the loads directly to the bypass utility
supply. This feature is useful while performing maintenance or service and should only be executed
by authorized technical service personnel.
During Manual Bypass operation; in case of any mains interruption occurs, all loads
on the output will be deenergized. Manual Bypass Operation should not be preferred
for long time use.
6.1.1. Keypad
Functions of the buttons are given below:
LED's
ID COLOR DEFINITION STATE
Input mains voltage is OK and rectifier is active Steady
Input mains voltage is OK and rectifier is inactive
Line 1 Green Input mains voltage is very close to its upper/lower limit and Flashing
rectifier is active
Input mains voltage is not OK Off
Bypass voltage is OK Steady
Bypass mains voltage is not OK and output voltage is not
Line 2 Green Flashing
synchronized to the bypass voltage
Bypass mains voltage is not OK Off
Battery mode is active and battery voltage is OK
Steady
UPS is performing battery test and battery voltage is OK
Battery mode is active and battery voltage is close to its lower limit
(energy available in the battery is about to be depleted)
Battery Red Flashing
Battery test is active and battery voltage is close to its lower limit
(energy available in the battery is about to be depleted)
Rectifier is active and able to supply whole power required by the
Off
inverter
Load is fed via inverter Steady
Inverter Green
Inverter is not active Off
Load is powered Steady
Load Green Load is powered but UPS is overloaded Flashing
Output voltage is not OK Off
Load is fed via static bypass line Steady
Bypass Yellow
Bypass is not active Off
No alarms Off
Fault Red A minor alarm is present Flashing
A major alarm is present Steady
If there is no voltage on the output, VSECFLR message is displayed on the upper line.
Operation mode parameter is one of the notations below:
ALARMS MENU
ALR = “XXXXXXXXXXXX” 12 digit service codes.
ST = “XXXX-XXXXXXXX” Note these numbers before referring technical service.
MEASUREMENTS MENU
MEASUREMENT DEFINITION
LD = XXX,XXX,XXX % Ratio of the actual inverter active power of each line to its
nominal value*1
Vsc = XXX,XXX,XXX V Output line/neutral voltages*1
Isc = XXX,XXX,XXX A Output line currents*1
Fo = XX.X Hz Frequency of output line/neutral voltages
Vby = XXX,XXX,XXX V Bypass line/neutral voltages*1
Vin = XXX,XXX,XXX V Input line/neutral voltages
Iin = XXX,XXX,XXX A Rectifier Output Current
Fin = XX.X Hz Frequency of input line/neutral voltages
Vdc = XXX,XXX V Positive and negative DC bus voltages
Vbat = XXX,XXX V Positive and negative battery branch voltages
Ibat = ±XXX,±XXX A Positive and negative battery branch currents
Positive during charge, negative during discharge
Tbat = XXX °C Ambient temperature
COMMANDS MENU
Selects the priority of normal and bypass operation modes
PRIORITY = INVRTR/BYPASS
Push ENTER to switch between INVRTR and BYPASS
START B. TEST Push ENTER to start battery test
Enable or disable the buzzer
BUZZER = ENBLD/DSBLD
Push ENTER to switch between ENBLD and DSBLD
Push ENTER to switch between RS232/RS422
COMM = RS232/RS422
communication
EXTCMNDS Push ENTER 3 times to enter this submenu
CONFIGURATION MENU
Shows system date in dd-mm-yyyy format
DATE = "XX-XX-XXXX" Push ENTER to switch between day, month, year, hour, minute
and second. Then, use arrows to configure
Shows system time in hh-mm-ss format
TIME = "XX-XX-XX"
Use date submenu to set time
EVENTS MENU
Shows last 380 events (alarms) of system. (xxx) shows events
EVENTS (xxx) count. To look event details, you must press ENTER key in current
position and use UP/DOWN keys.
Clears all events stored in eeprom after verification of clear
CLEAR EVENTS process.
IDENTIFICATION MENU
"X/X XXX kVA" Shows number of input/output phases and output nominal apparent power
FW = "XX" Shows firmware version
6.2. Buzzer
Buzzer warns the user about the present alarms. It can be disabled by using the commands menu
BUZZER
STATE DEFINITION
Off No alarms
Discontinuous A minor alarm is present
Steady A major alarm is present
After all connections are completed as described in Section 4, the battery fuses must be placed as
shown below.
Do not leave the battery fuse package at the front of UPS. Otherwise the fans would
be blocked and UPS may overheat.
Even with no connections have been done, hazardous voltages may exist on
connection terminals and inside the UPS. Do not touch these parts.
If you work on terminals; all circuit breakers in the input/bypass distribution panel,
and if any the battery circuit breakers in the external battery cabinet should be
brought to “0” position.
Units with internal batteries have hazardous voltages on the battery connectors even
if the battery circuit breaker is at “0” position. Do not touch the battery connectors!
Manual Bypass enables the user to isolate the electronic circuitry of the UPS from the mains and the
load without interrupting the load operation by connecting the loads directly to the bypass supply.
This feature is useful while performing maintenance or service and shall only be executed by
authorized technical service personnel.
In order to transfer to Manual Bypass without interruption, do the following instruction respectively;
• Open the front cover.
• Switch the Manual Bypass circuit breaker (F3) to “ON” position.
• See “Bypass” written on LCD.
• Switch the output circuit breaker (F2), the battery circuit breakers (F5) –the breakers on external
battery cabinets if any-, the input circuit breaker (F1) and inrush circuit breakers (F6) to “0”
position.
• If UPS with bypass, switch the bypass (F4) circuit breaker to “0” position.
• LCD would be off and the alarms would be silenced.
The loads will be continued to be supplied directly from the mains.
During Manual Bypass operation; in case of any mains interruption occurs, all loads
on the output will be deenergized. Manual Bypass Operation should not be
preferred for long time use.
EPO switch should be placed where unauthorized people can not reach it.
Unauthorized use may cause the load be deenergized.
If power demand increases in a certain UPS application exceeding the power rating of an already
installed stand-alone UPS, then a second (or more) UPS of the same model and power rating can be
added in parallel to the existing UPS to increase the output power capacity.
The AC inputs of all UPS’s in the parallel system are connected to the same mains, and all the AC
outputs are connected to each other. Each UPS has its own battery group. The critical load is
connected to the common output of the parallel system. There are also some signal cable
connections between the UPS units necessary for parallel operation, and will be described later.
II. Before switching on the ups’s, make sure that electrical connections have been made as shown in
below diagram:
In case this communication cable is removed or damaged during parallel operation and the
communication is lost then the slave ups which can not communicate with the master ups shall
disenergize its output and maintain the OFF position. The other ups’s shall continue their normal
operation. At such a case, this UPS should be turned off completely in order to insert its
communication again and then switched on again. Do not try to insert its communication cable while
it is operating.
IV. All switches (F1, F2, F3, F4 (optional), F5 and F6) should be in “OFF” (“0”) position.
V. Switch on the input Fuse (F1) of the first UPS (“Master” or “Number 1” labeled UPS), Inrush Fuse
(F6) should be in “OFF” position. (Note: if the ups’s are not factory parallel configured, then any of
the ups can be switched on but followingly should be configured as master and the remaining UPS’s
as slave which will be explained in detail in the following section)
VI. Go to the “CONFIGURATION” section from the front panel menu, enter to “MODE” part and
change it from SINGLE to PARALLEL-1 position. This adjustment is made already at factory set UPS’s.
Then please check and control this during commissioning.
VII. By using down button on the same Menu, “N” number should be defined. Parallel Pyramid DSP
series UPS’s operate according to redundancy principle. At the N+ 1 configuration, the “N” number
in this part is usually - 1 quantity of the parallel operating ups qty.
On each UPS, this value should be same and correctly entered. Consequently the amount of load
that is allowed to be connected to total system should not be more than (UPS qty – N).
“N” can be defined different than “1”. For example it can be defined as 2 at a 4pcs parallel system.
In this case the system will operate as 2+2 redundancy mode and the total load that is going to be
connected to the system can not be more than (2x One UPS Power).
N Value here can be accepted as minimum UPS qty that is required to supply the load where each
ups operates in full load condition. Then (UPS Qty) – (N) becomes the redundant ups qty in the
system.
The system expect to have at least one more ups than N value. Otherwise it shall
provide “REDUNDANCY LOST” alarm. The same alarm shall also appear in case
Load % x (N+1) / N > 100 situation.
“Redundancy Lost” alarm is just a warning alarm stating that the load amount shared
on the remaining ups’s is more now, after the failure of one ups or after a power
increase on the load side. This alarm shall not affect the normal operation of the total
system. It indicates that there is not anymore redundant UPS in the total system. In
case of a failure on one of the remaining ups’s, the system will either go to overload,
bypass condition or will shut down totally depending on the ups quantity in the
parallel system.
CAUTION: Configuring the parallel ups’s with same numbers may cause serious
damage during operation. Make sure that each parallel ups is configured with
different numbers.
IX. After completing the configuration the Numbers of each ups and N values, switch on the F1 input
fuse then F4 Bypass Fuse (if the UPS is splitt bypass version) and F6 Inrush Fuse respectively on each
parallel UPS’s.
After seeing “Normal” message on the LCD panel, F5 Battery fuse can be switched on.
Then the output fuses can be switched on followingly.
The system (all ups’s in parallel configuration) will start operating from static bypass initially, then
they will start supplying the load from inverter.
X. The initially started up UPS will operate as master and the remaining UPS’s will operate as slave.
According the numbers defined for each ups, on the LCD panel, MAS (master) and SLAVE (1,2,3,4)
messages should be observed. On the master unit, candidate master UPS are also shown as CX.
C represents the best available master candidate ups among the slave ups’s and X represents the
number of the slave UPS. In case the master ups fails, then this candidate assigned UPS becomes
master.
Hazardous voltage and high temperature metal parts inside even if the UPS is disconnected.
Contact may cause electric shock and burns. All operations except replacing battery fuses
shall be carried out by the authorized Technical Personnel only.
Some parts inside the UPS (terminals, EMC filters and measurement circuits) are still
energized during maintenance bypass operation. In order to deenergize all UPS parts, circuit
breakers on mains and bypass mains distribution panels feeding the UPS and circuit breakers
on external battery cabinet shall be brought to “OFF/0” position. Internal batteries shall also
be isolated from the system.
Maintenance includes fully control of all the electronic and mechanical components in UPS. And they
needed to be replaced after their lifetime is over. Systematic maintenance ensures to improve UPS’s
efficiency and to extend life-time. INFORM recommends every 3 to 6 months of period for systematic
maintenance after warranty by authorized service.
9.1. Batteries
The life of batteries strongly depends on the usage and environmental conditions. (Ambient
temperature, frequency of electricity cuts, etc.). There are also other factors like the number of
charge-discharge cycles and discharge depth. Performing battery test can provide you information
about battery condition. But not to come acrross any unrequired condition during electricity cut, the
batteries should be maintained periodically by authorized Technical Personnel.
Danger of explosion and fire if the batteries of the wrong type are used.
Do not open or multilate batteries. Released electrolyte is harmful to the skin and
eyes.
It may be toxic.
When replacing batteries; use the same quantity and type that were originally fitted.
Battery fuses should only be replaced with the same rating or equivalent.
9.3. Fans
The life of fans used to cool the power circuits depends on the usage and environmental conditions.
Please look at Appendix-1: Technical Specifications for detailed environment conditions.
Preventive maintenance shall be done by authorized Technical Personnel periodically.
9.4. Capacitors
The life of the electrolytic capacitors on the DC BUS and the capacitors used for output and input
filtering purposes depends on the usage and environmental conditions.
Preventive maintenance should be done by authorized Technical Personnel periodically.
Alarms and problems you may encounter during operating the UPS are given in the table below.
If you have noticed an abnormality in operation; check the protective earth connections, examine
the circuit breaker positions, read alarms from the ALARMS menu and refer to the table. Apply all
suggestions corresponding to each alarm. If your issue is excluded or the suggested actions do not
solve your problem, consult the technical service.
Phase sequence of bypass mains Phase sequence of the separate bypass mains
BYP SEQ FL alarm is present
voltages is not OK input shall be changed. Consult technical service
MAN BYP alarm is present Manual bypass switch is "ON" Check the position of the manual bypass switch.
The UPS may have stopped to feed Check if there are any other alarms and apply
the load because the combination the related suggestions
of the mains conditions ant the Examine the preferences, check the mains
VSEC NOK alarm is present user preferences made from the voltages and read the "modes of operation"
(Output voltage is beyond its COMMANDS menu does not allow section of the manual.
limits) the UPS to work in any of the If input voltage is between the limits check the
operation modes.(e.g. if inverter is battery is OK.
disabled and both input and bypass
mains voltages are not acceptable
or if the rectifier is disabled when
the bypass voltage is not in
specified limits or batteries may be
discharged during a prolonged
outage)
Any other alarm occurs except the alarms explained above, contact to an authorized Technical
Service instantly.
Please have the following information ready before you contact to service:
• Ensure you read the troubleshooting section carefully and apply the procedure.
• Model Number
• Serial Number
• Firmware version
• Date of failure or problem
• Symptoms of failure or problem
• Customer return address and contact information
ENVIRONMENTAL
Storage Temperature
-25 to +55 (15 - 40 recommended for longer battery life)
Range [°C]
Operating Temperature
0 to +40 (20 - 25 recommended for longer battery life)
Range [°C]
Relative Humidity Range % 0 - % 95 (non condensing)
Max. Altitude without
1000
Derating [m]
Protection Level IP 20
10240
11200
12000
12000
1280
1920
2560
3840
5120
6400
7680
800
960
[W]
Maximum
13106
17475
21843
26212
34950
38226
40956
40956
2730
3277
4369
6553
8737
Power [Btu]
Ddissipation
10318
10318
1100
1650
2200
3302
4403
5503
6604
8805
9630
688
825
[kcal/h]
ELECTRICAL
Mains Input
Number of Phases 3P+N+PE
Static
Voltage Normal
Regulation
<%1
@ %100
Battery
Linear Load
Nominal Apparent
10 15 20 30 40 60 80 100 120 160 200 250 300
Power [kVA]
Efficiency (normal
operation) @rated linear ≥90% *
load with 0.8 PF
PHYSICAL
161x108x195
40 x 78 x 107
52 x 90 x 130
76 x 102,5 x
63,5 x100 x
96 x 108 x
168,5
Dimensions (WxDxH)
140
182
(cm)
1200
1290
1675
1775
235
238
273
450
502
625
680
790
Weight (kg)
STANDARDS
Safety EN 62040-1
Performance EN 62040-3
EMC EN 62040-2
Product Certification CE
COMMUNICATIONS
Free contact communication (AC failure, battery under voltage, bypass and output failure)
Two digital inputs for remote shut down of the UPS and generator operation feedback
OTHERS
Manual bypass with 0 transfer time
OPTIONS
Parallel Kit, Internal or External SNMP Kit, Split Bypass