Cold Outreach
Cold Outreach
Cold Outreach
Conclusion 20
Tools mentioned 21
Introduction
OUTBOUND PROSPECTING
There are lots of ways to generate a constant flow of new customers. Among these,
outbound often gets a bad reputation. Our prospects are bombarded with messages
Yet outbound has many advantages over other acquisition methods. Unlike digital
ads, it does not require a large budget. Unlike inbound strategies, the
implementation and results of the strategies are relatively quick. Lastly, you don't
If I tell you that you can implement an outbound strategy, without spamming your
prospects and that converts well, will you take my word for it?
Think for a second about the messages flooding your inbox. Most of the time they are
impersonal, irrelevant, badly written and far too long. You get messages that are not
relevant to you, not addressed to you, full of spelling mistakes and longer than the
Now imagine being addressed personally, with a solution relevant to your challenges
Would you be more willing to read the message? I guess so. Even when you don't feel
like it, the fact that the message is so concise almost forces you to read the content
once you open it. Chances are that this is more effective than 99% of the messages
The challenge is, therefore: how do we identify prospects interested in our solution
THE ESSENTIALS
solution.
addressed.
Every cold email campaign starts with the creation of a list of prospects. To create
this list, there are several tools available depending on our targets. The easiest way
to build a list is with Apollo.io. You can use LinkedIn Sales Navigator to find just
about any type of lead... and combine the platform with an email finder.
Let's take the example of LinkedIn's Sales Navigator to understand how to build an
audience. Let's say you want to get in touch with e-commerces in the fashion industry.
The LinkedIn Sales Navigator allows you to fill in the following criteria:
Geography (e.g: United States), Industry (e.g: Fashion), Seniority (e.g: Owner)
CHAPITRE 1
You can play with filtering criteria to build the audience you want. Once it's done, we
I refer you to the following article to see, in detail, how to extract the relevant data
There are several ways to find the contact information of our prospects. These
If you generated your list using LinkedIn's Sales Navigator, you should have collected
your prospect's first and last name and company name. Most email identification
solutions will allow you to find contact information using this data.
You can see on Anymailfinder that the full name and company name are required to
For more details on how to use Anymailfinder, I invite you to read the following article
which explains in detail how to find the contact information of your prospects.
DOMAIN + TITLE
In other cases, you might only have the domain names of your target companies
available. With the help of tools such as Snov or Anymail, you will be able to identify
the contact information of your prospects by mentioning the domain name and title
only.
In short, you enter a list of domains and indicate in the tool that you are looking for
the contact information of the CEOs of the companies that own these domains.
Whichever method you use to identify contact information, you should end up with
an Excel file containing, at the very least, the full names & business email addresses
of your prospects.
identified email addresses. Despite the reliability of email identification tools, some
EmailListVerify or Neverbounce
You may be tempted to skip the email verification step. Yet it is a critical step in the
If you continually send emails to addresses that do not exist (i.e. that "bounce"), the
deliverability of your domain will be negatively impacted. Eventually, your emails will
systematically fall into the "Junk" folder of your recipients, rendering your
PREPARE TO SEND
Here we come to the "abstract" part of the prospecting system. If the rules are strict
You will have to adapt the message according to the targeted sector, the service or
product you sell, and your price range... At ColdIQ, we work mainly with businesses
that sell B2B products and/or services priced between 2,000 and 10,000€. To
describe what constitutes a successful mailing sequence, we will assume that you
Note that if your price ranges are higher, it is essential to allocate more effort to the
qualification and personalization of your prospects. On the other hand, for lower
Good practices
As we said in the introduction of this e-book, nobody likes to receive sales messages.
Even less when they are impersonal, long, poorly written and not very relevant.
To ensure that as many people as possible read our messages, we will therefore pitch
our offer in a concise manner, making sure to include the following elements:
CHAPITRE 4
A PERSONALIZED ICEBREAKER
How many commercial emails do you receive daily in your mailbox? How many of
them are addressed to you personally? When the emails we receive could have been
sent to anyone, we certainly do not want to answer them. On the other hand, when
intimate rapport with the recipient without having to change the rest of the pitch.
We'll simply place this opening line at the beginning of our message to make them
Go to your target's LinkedIn profile or to their website. The goal is to mention a detail
that proves that you have researched them manually and individually.
You can, for example, mention an article written by your prospect or the latest
FOR EXAMPLE, for an online store that sells shoes, a catchphrase could look like
this: Love the design of your latest "Cellular White Care" model, the shoelaces layout is so
The goal is to convince our prospect that it is in his interest to read us. The best way
to convince our prospect of the quality of our service is to mention the results we
have obtained in the past. Even better if they were for companies similar to theirs
FOR EXAMPLE, if you offer Facebook Ads to e-commerces and have successfully
accompanied a shoe brand, you can contact other online stores and tell them:
If you have achieved good results for your previous clients, mentioning them will
A CALL-TO-ACTION
We need to lead our prospect to the next step. Make the sales process as simple as
possible. Despite a good sales message, you will still not have sold your product or
service yet. The purpose of the call-to-action (CTA) is to invite your recipient to
We want our inquiry to be as frictionless as possible. The goal is not to sell our
service but to start a conversation. Some offer a free audit, and some others ask for a
short call.
I have a few ideas to share with you. Do you have 5-10 minutes for a short call this week?
The goal is to make the benefit/risk balance attractive to our prospect. At worst, he
loses 10 minutes. At best, he gets a lot of advice that he can apply at the end of the
call. This is also why many service providers offer audits: they don't ask for any
Love the design of {mention last model/product}, the {product feature} are very original.
I'm {your name} and I {short description of your service}. I have helped {similar brand}
increase their revenue by {your method}. I would like to do the same for you.
I have some ideas to share with you. Would you have 5 minutes for a call this week?
CHAPITRE 4
To give you an example, here is an email I used in the past for a client who offers
Facebook Ads (I changed the name of the brand and the prospect)
EXAMPLE
Hello Armand,
Love the design of your latest "Cellular White Care" model, the shoelaces layout is so unique...
I'm Michel. I have lived and breathed Facebook Ads every day since 2014. I generated 16,000€ in
sales by spending 3,500€ on Facebook Ads for Sportshowroom, a brand that sells similar
sneakers to yours.
I have some ideas to share with you. Do you have 5 minutes for a call this week?
Michel
CEO at ColdIQ
A bit more efficient than the spam that fills your inbox, isn't it?
CHAPITRE 5
Many prospects won't respond to your first approach. You can write the perfect email,
but you will inevitably come across prospects who are not interested in your
solution, who don't have time, who have not opened/seen/read your message or who
After all, you are looking to connect with successful people. These people are usually
busy. Keep in mind that a lack of response does not necessarily mean a lack of
interest in your services. Again, there are many potential reasons why you did not get
3rd follow-up than on the first message. It pays to push a little bit.
The follow-ups purpose is to address our prospects reasons for not responding. There
are several cases in which your prospects will not respond. The goal is to make sure
that the only reason for not getting a response is a lack of interest in our services.
CHAPITRE 5
Many prospects will not respond for the mere reason that they have not seen or read
the message. Our first reminder is to make sure that they know about our offer. A
{First name}, have you seen my first message? I was saying that (...).
You will come across prospects who are looking to implement such a solution but
are still evaluating their options and/or thinking about it. You should send them
{First name}, I wrote an e-book that explains how to do XYZ, would you like to receive it?
You shouldn't be afraid to explain your methods to your prospects. Many times we
are afraid that they will end up applying the explained methods by themselves. Most
You may simply be talking to the wrong person. Ask them who's the appropriate
{First Name}, could you direct me to the person in charge of marketing at XYZ if that's not
you?
CHAPITRE 6
Automate sending
number, we might miss out on some opportunities. Above, we might start pissing off
TOOLS TO USE
There are several automation solutions that allow us to configure the sending and
the follow-ups, to A/B test our messages & objects and analyze our opening and
response rates.
Note that Expandi also allows you to automate your LinkedIn Outreach.
These email senders allow you to automate and schedule all your messages and your
follow-ups and to apply conditions according to the actions taken. You can, for
example, decide to stop the sending sequence when prospects click on a link, or you
They are quite simple to use. I invite you to visit their websites. Note that Apollo,
Because of the amount of spam sent every day to our mailboxes, emailing platforms
-> The goal: filter out messages that are not relevant.
The question is: how to show emailing platforms that OUR messages are
trustworthy?
EMAIL WARMERS
The solution: email warmers. These tools will simulate interactions between your
mailboxes and other mailboxes. Each time your emails fall into spam, they will be
removed from the folder and placed in the main inbox. These actions will contribute
The difference is that instead of having opening rates of around 50% for your
You can use the email warmer from Mailreach or Warmbox. Mailreach is the best, but
You now have all the tools in hand to successfully conduct your email prospecting
campaigns.
WRITE TO ME
If you have any questions about the process, you can email me at
"michel@coldiq.com"
my site: https://www.coldiq.com/contact
LEAVE IT TO US
an email or use the form on the site. I will gladly talk with you.
Go further
The guide should have given you a good base to start your cold outreach campaigns.
If you want to become a cold outreach pro, you need to learn from the best. The below
The gold standard of cold email courses. This is how I started getting
https://gumroad.com/a/818156659
campaigns. You'll just have to copy and paste. Make sure to connect
Make sure to regularly check the roadmap including all the best resources on cold
outreach. This will continuously be updated with the latest techniques, good
PHANTOMBUSTER
APOLLO
SNOV
DEBOUNCE
WOODPECKER
Automate sending.
EXPANDI
MAILREACH