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    Sadaf Anjum

    Uploaded by

    Garima
    This document is a resume for Sadaf Anjum, providing contact information, work experience, skills, education, and projects in Microsoft Dynamics NAV. It summarizes that Sadaf has over 13 years of experience in business analysis and as a technical consultant for Microsoft Dynamics NAV implementations. She has experience managing customer support and implementing multiple projects across various industries. Her skills include project management, system customization, and technical support.

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    Sadaf Anjum

    Uploaded by

    Garima
    10 views4 pages
    This document is a resume for Sadaf Anjum, providing contact information, work experience, skills, education, and projects in Microsoft Dynamics NAV. It summarizes that Sadaf has over 13 years of experience in business analysis and as a technical consultant for Microsoft Dynamics NAV implementations. She has experience managing customer support and implementing multiple projects across various industries. Her skills include project management, system customization, and technical support.

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    This document is a resume for Sadaf Anjum, providing contact information, work experience, skills, education, and projects in Microsoft Dynamics NAV. It summarizes that Sadaf has over 13 years of experience in business analysis and as a technical consultant for Microsoft Dynamics NAV implementations. She has experience managing customer support and implementing multiple projects across various industries. Her skills include project management, system customization, and technical support.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    10 views4 pages

    Sadaf Anjum

    Uploaded by

    Garima
    This document is a resume for Sadaf Anjum, providing contact information, work experience, skills, education, and projects in Microsoft Dynamics NAV. It summarizes that Sadaf has over 13 years of experience in business analysis and as a technical consultant for Microsoft Dynamics NAV implementations. She has experience managing customer support and implementing multiple projects across various industries. Her skills include project management, system customization, and technical support.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 4

    Ranchi – 834001, Jharkhand.

    Email: sadafsamadhan@gmail.com
    Mobile: +91 9801685255, 8340533352.

    Sadaf Anjum
    PROFILE: A business analyst with fair knowledge and Microsoft dynamics NAV.
    Techno-functional consultant, experienced in business processes and functional
    requirements gathering.

    Worked as a ‘Support Manager’ with experience in handling more than 30 support customers.

    Worked as ‘Senior Functional Consultant’ with implementation experience.

    OBJECTIVE: “To keep up with the module expertise and functionalities and use my skills in
    the best possible way for achieving the company’s goals”
    SKILLS &
    ABILITIES: • Project Management through Sure Step methodology
     Analysis.
     Design.
     Development.
     Deployment.
     Operation.

    • Worked on Microsoft Dynamics NAV from NAV 4.0 to BC and keep going …

     4.0 & 5.0.


     2009
     2013 & 2013 R2.
     2015, 2016, 2017 & 2018.
     Business Central.

    Certifications:
     MB- 800 (Microsoft Certified Consultant).

    Page 1
    ABILITIES:
     Strong interpersonal communication skills.
     Problem analysis and problem-solving.
     Organizational skills and customer service orientation.
     Adaptability and ability to work under pressure.
     Team Readiness & Training for New Technology.
     Provide technical expertise to the project in areas such as programming, testing,
    quality control, implementation, and the post-implementation review.
     Responsible for end-to-end Project.

    SUPPORT MANAGER / SUPPORT COODINATOR / Sr. FUNCTIONAL CONSULTANT -


    SAMADHAN
    November 2016 to August 2021
    In this period, I was responsible for:
     Ensure the quality of the requirement being delivered to the customer within the
    timeline.
     Responding to escalated customers support issues.
     Assigning the cases to the team members and follow up for the status of the cases.
     Conduct the meeting with Customers for the new requirement gathering and assigning
    the task to the technical consultant. Testing and delivering the customer requirement.
     Mentoring the juniors and making them ready for the implementation projects.
     Actively participated on the live projects.

    SR. TECHNICAL CONSULTANT - SAMADHAN


    April 2015 to November 2016
    In this period, I was responsible for
     Planning.
     Customization and process flow in the system.
     Process customization.
     Documentation.
    Role:
     Ensuring the smooth implementation of the solution as per the
    scope of work.
     Next-level escalation and optimization of the solution usage.
     Meeting the delivery deadlines and the customer’s expectations.

    Page 2
    TECHNICAL CONSULTANT - SAMADHAN
    January 2011 to September 2012, January 2013 to March 2015
    In this period, I was responsible for
     Planning
     Customization and process flow in the system,
     Process customization,
     Documentation.
     Support Customer as technical consultant.
     Trained juniors for the report designing and guided for the customization assigned
    to them.

    ASST. TECHNICAL CONSULTANT - SAMADHAN


    Feb 2008 to December 2011
    In this period, I was responsible for
     Creating reports,
     Basic Customization,
     Support Customer.

    EDUCATION: Pursuing M.B.A – I.T & H.R (Swami Vivekanad Subharti University)
    B.Sc. (IT) from KUVEMPU UNIVERSITY
    G Niit from NIIT Ranchi

    REGIONAL India
    EXPOSURE: Saudi Arabia
    Dubai (UAE)

    OTHER Sadaf Anjum


    DETAILS: Email: sadafsamadhan@gmail.com
    M. +91 9801685255,8340533352
    Date of Birth: 16/11/1984
    Passport Number: T0775925

    Projects in Microsoft Dynamics NAV:


    1. Auto Ancillary
    5 full cycle projects.
    2. Bearing Manufacturing
    Full cycle project.
    3. Leather Garments and Tannery
    4. Vehicle Body Building
    Full cycle project.
    5. Trading and Distribution
    Full cycle project.
    6. Corrugation
    15 full cycle project.
    7. Garments Manufacturing
    Full cycle of project.

    Page 3
    8. Paper Manufacturing
    Full cycle project.
    9. Pharma
    RP Orthopedic Centre.
    10. Print Management Samadhan
    Kailash paper and Conversion.

    ***

    Page 4

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