Mural - Samsung AQV09PSBN

Communication error (A*V**P*A*)
Outdoor display ⊙ ● ● 1min. Time out Comm.

○ ○ ●
Abnormal Communication
○ ● ●
1.Checklist :
1) Is the cable between the indoor unit and outdoor unit connected correctly?
2) Isn't the power cable and communication cable cross?
Restart after power off.
2. Troubleshooting procedure
Is the communication error NO

Terminate the service.
occurred again?
YES
NO
Is the connection of power cable
Correct the wrong cable.
and communication cable normal?
YES
Exchange the indoor unit PBA.
NO
Is the communication error Terminate the service.
occurred again?
YES
Exchange the outdoor unit PBA.
Samsung Electronics 12-2

Communication error (A*V**PSB*)
Indoor display ○ ⊙ ⊙ Communication error
Outdoor display ⊙ ● ● 1min. Time out Comm.

○ ○ ●
Abnormal Communication
○ ● ●
1.Checklist :
1) Is the cable between the indoor unit and outdoor unit connected correctly?
2) Isn't the power cable and communication cable cross?
Is the communication error NO

occurred again?
YES
NO
Is the connection of power cable
Correct the wrong cable.
and communication cable normal?
YES
NO
Is the power is normal?
Exchange the PBA of no power unit
(check the LED Lamp)
YES
Exchange the indoor unit PBA.
NO
Is the communication error Terminate the service.
occurred again?
YES
Exchange the outdoor unit PBA.
12-3
Indoor temperature sensor error
Indoor room temp sensor

Indoor display ○ ⊙ ○
error
1.Checklist :
1) Is the indoor units temperature sensor connected correctly?
2) Is the sensor placed correctly?
3) Does the both terminal of sensor satisfy the resistance value in accordance with temperature?
Detach the assembled sensor

2. Troubleshooting from the PBA sensor
procedure
connector and measure the sensor resistance with
ohmmeter(tester)
Sensor Replace
Is the sensor resistance value #1-#2
NO Sensor resistance value : 20℃ - 12.09kohm
10kohm±3% at the room
30℃ - 8.31kohm
temperature
35℃ - 6.94kohm
of 25℃
40℃ - 5.83kohm
YES
Connect the sensor to PBA connector (4piin)

supply power and measure the voltage of #1-#2 in
the connector
YES
Below 0.5V or Over 4.5V? Exchange the indoor PBA
NO
Micom error or connector check
YES
Exchange the indoor PBA
12-4
Indoor Eva-in temperature sensor error
Indoor Eva-in temp sensor

Indoor display ⊙ ⊙ ○
error
1.Checklist :
1) Is the indoor units temperature sensor connected correctly?
Detach the assembled sensor

2. Troubleshooting from the PBA sensor
procedure
connector and measure the sensor resistance with
ohmmeter(tester)
Sensor Replace
30℃ - 8.31kohm
temperature
35℃ - 6.94kohm
of 25℃
40℃ - 5.83kohm
YES

the connector
YES
Below 0.5V or Over 4.5V? Exchange the indoor PBA
NO
YES
Exchange the indoor PBA
12-5
When the Up/Down louver motor does not operate (Initial Diagnosis) (Not displayed)
1.Checklist :
1) Is the input power voltage normal?
2) Is the Up/Down louver motor properly connected with the connector? (CN61)
Unplug the power cord and plug it after 30seconds
later.
NO Check the as in the procedure.

Is the lamp blinking?
No power.
YES
NO
Is the connected louver wire? Connect the wire PBA to louver motor
YES
Does operation start when swing YES

button of the remote control unit Normal
pushed?
NO
Is the voltage changeable at the NO

pin#2~#5 of CN61(louver Exchange the PBA
connector)?
YES
Up/Down louver motor is faulty.
12-6
When the remote control is not receiving
1.Checklist :
1) Check if the connector was normally assembled.
2) Check the battery in remote control
3) All the lights out and check again : Change electronic typed to a fluorescent light
4) Put the set in operation and check the voltage of display PBA
5) Replace the display PBA
12-7
Indoor fan motor speed detecting error (AC fan)
Indoor display ○ ○ ⊙ Indoor fan error
1.Checklist :
1) Is the indoor units fan motor properly connected with the connector(CN72)?
2) Is the AC voltage correct?
3) Is the HALL IC(feedback sensing) in indoor fan motor properly connected with the connector(CN44)?
4) Is the running capacitor(CR71) properly connected with PBA?
After unplugging out the power cord should be
reconnected with in 5 seconds
YES
Does the operation lamp blink? NO

Check as in the procedure " No power parts"
YES
Does the solid state relay(SS71) NO PBA should be

Micom is out of order
work properly? replaced
YES
Test location Normal NO
Is the supply
+ voltage of- the fanvoltage PBA should be
PBA is out of order
motor sufficient? replaced
SS71- SS71- 12V
Motor fan-capacitor is Motor fan capacitor

out of order should be replaced
YES
Test location Normal
PBA CN72 Condition voltage Fan motor
Fan motor is out of order
Fan About AC should be replaced
pin #3~#5
operate 180V
12-8
Outdoor temperature sensor error (A*V**PSB*)
Indoor display ⊙ ○ ⊙ Outdoor error
Outdoor temperature sensor

Outdoor display ⊙ ○ ⊙
error
1.Checklist :
1) Is the sensor connected correctly?
4) Is the resistance value of sensor connection pull-up correct?
Is the sensor connector(CN251) NO
2. Troubleshooting
connected correctlyprocedure
in accordance Reconnect the sensor connector.
with a color(BLU,6PIN)?
YES
Sensor Replace
30℃ - 8.31kohm
temperature
35℃ - 6.94kohm
of 25℃
40℃ - 5.83kohm
YES

the connector
YES
Below 0.5V or Over 4.5V? Exchange the Outdoor PBA
NO
YES
Exchange the Outdoor PBA
12-9
Outdoor Coil temperature sensor error (A*V**PSB*)
Outdoor display ⊙ ● ⊙ Outdoor Coil temperature sensor error
1.Checklist :

2. Troubleshooting procedure Reconnect the sensor connector.
connected correctly in accordance
YES
Sensor Replace
30℃ - 8.31kohm
temperature
35℃ - 6.94kohm
of 25℃
40℃ - 5.83kohm
YES

the connector
YES
NO
YES
12-10
Outdoor Discharge temperature sensor error (A*V**PSB*)
Outdoor Discharge temperature sensor

Outdoor display ⊙ ⊙ ○
error
1.Checklist :
2. Troubleshooting
connected correctlyprocedure
in accordance Reconnect the sensor connector.
YES
Sensor Replace
NO Sensor resistance value : 20℃ - 242kohm
30℃ - 166ohm
temperature
35℃ - 138ohm
of 25℃
40℃ - 115kohm
YES

the connector
YES
NO
YES
12-11
OLP sensor error/OLP over heat (A*V**P*A*)
Outdoor display ⊙ ○ ● OLP over heat

⊙ ⊙ ○ OLP sensor error
1.Checklist :
5) Check the compressor locking or gas leak

2. Troubleshooting procedure Reconnect the sensor connector.
connected correctly in accordance
with a color(WHT,2PIN)?
YES
Sensor Replace
NO Sensor resistance value : 20℃ - 242kohm
30℃ - 166ohm
temperature
35℃ - 138ohm
of 25℃
40℃ - 115kohm
YES

the connector
YES
NO
The condition is too poor for air conditioner to

operate
Wait until OLP temperature is decreased
Restart after power off
YES
12-12
Outdoor Discharge over temperature error (A*V**PSB*)
Outdoor Discharge over temperature

Outdoor display ⊙ ○ ●
error
1.Checklist :
1) Check the discharge temperature in the outdoor unit
2) Check the compressor locking or gas leak
3) Download the EEPROM data
after 30min ~ 1Hr
Is the discharge over temperature NO

Terminate the service
sensor error appeared again?
YES
The condition is too poor for air conditioner to
operate
Wait until discharge temperature is decreased
NO
Is the discharge over temperature
sensor error appeared again? Terminate the service
YES
Download the EEPROM data
NO
Is the discharge over temperature
sensor error appeared again?
YES
Exchanged the Compressor
12-13
Outdoor Fan motor error (A*V**PSB*)
Outdoor display ● ○ ○ Outdoor fan error
1.Checklist :
1) Are the input power voltage and the power connection correct?
2) Is the motor wire connected to the outdoor PBA correctly?
3) Is there no assembly error or none-assembly in the terminal of motor wire connector?
4) Is there no obstacle at the surrounding of motor and propeller?
NO Power off and Separate the Fan motor wire from

Does the fan rotate?
CN901 on Outdoor PBA
YES
Reassemble the fan wire and input the power again Is there short among each pin YES Exchange the Fan
#1~#6 motor
NO Terminate the NO
Is the fan error appeared again?
service
YES
NO
Is the voltage of CN901 #1-#3 over Follow the check procedure of outdoor unit power
250Vdc supply error check
YES
Is the voltage of CN901 #3-#5 and NO

#3-#6 with in 1Vdc~15Vdc during Exchange the Outdoor PBA
the operation?
YES
PBA problem or Motor problem

Change the PBA first and check the operation
Exchange the Fan motor
12-14
Compressor starting error
Outdoor display ○ ⊙ ○ Comp starting error
1.Checklist :
1) Is the connection of cable for the compressor?
2) Is the compressor wire is connected clockwise? U(RED)-V(BLU)-W(YEL)
3) Is the interphase resistance of compressor normal?
NO
Is the restart error occurred again? Terminate the service
YES
NO
Is the connection of compressor
wire is normal? Connect the comp wire normally
YES
NO
YES
YES
Is the compressor body and
interphase resistance insulated?
NO
Exchange the compressor
12-15
Compressor wire missing error/rotation error
Compressor wire missing error/rotation

Outdoor display ● ○ ●
error
1.Checklist :
1) Is the connection of cable for the compressor?
2) Is the compressor wire is connected clockwise? U(RED)-V(BLU)-W(YEL)
NO
YES
Is the connection of compressor NO

wire is normal? (PBA and Connect the comp wire normally
Compressor)
YES
NO
YES
YES
Is the compressor body and
NO
12-16
O.C(Over Current) error
Outdoor display ○ ○ ⊙ Comp starting error
1.Checklist :
1) Is the IPM Shunt(R451,R452,R453) resistance value correct? Check the resistor is opened
2) Is the condition of surrounding temperature abnormal overload?
3) Is there any problem as like the temperature sensor separation or measurement value error?
NO
Is the O.C error occurred? Terminate the service
YES
NO
YES
NO
Is the O.C error occurred again? Terminate the service
YES
Is the condition of indoor/outdoor NO

Restart after returning to the normal load
temperature normal load?
YES
YES Is the O.C error NO Terminate the
occurred again? service
Is the position of temperature NO

Correct the sensor position or exchange the sensor
sensor and sensing value normal?
YES
Is the compressor body and YES

NO
12-17
DC_link voltage sensor error
Outdoor display ● ⊙ ⊙ DC_link voltage sensor error
1.Checklist :
1) Is the input voltage of outdoor terminal block is normal?
2) Is the reactor wire connected?
3) Is the DC_link capacitor(CE101,CE102,CE103) assembled in accordance the specification? (Outdoor PBA)
4) Is the DC_link resistor(R104,R106,R107,R108) value is normal?
Is the connected of reactor wire? NO
Connect the reactor wire
(PBA-Reactor)
YES

Start the operation (cooling mode or heating mode)
Is the DC_link voltage (CE101) is NO

normal in operation mode? Check the power input
Normal range(280Vdc~320Vdc)
YES
Is the DC_link sensing voltage(R104) NO

is normal in operation mode? Exchange the Outdoor PBA
Normal range (0.2Vdc~2.8Vdc)
YES
NO
Is the reactor insulation damaged? Exchange the Outdoor PBA
YES
Exchange the Reactor

DC_link voltage under/over error, Over voltage protection error/PFC over load
DC_link voltage under/over error

Outdoor display ○ ● ⊙ Over voltage protection error
PFC over load
1.Checklist :
1) Is the input voltage of outdoor terminal block is normal?
2) Is the input voltage is higher than 300Vac?
3) Is the reactor wire connected?
4) Is the DC_link capacitor(CE101,CE102,CE103) assembled in accroance the specification? (Outdoor PBA)
5) Is the DC_link resistor(R104,R106,R107,R108) value is normal?
Is the connected of reactor wire? NO

Connect the reactor wire
(PBA-Reactor)
YES
Is the the input voltage is nomal? NO

Check the input power in the powercord.
Normal range(180Vac ~ 270Vac)
YES

Start the operation (cooling mode or heating mode)
Is the DC_link voltage (CE101) is NO

normal in operation mode? Check the input power
Normal range(280Vdc~320Vdc)
YES
Is the DC_link sensing voltage(R104) NO

is normal in operation mode? Exchange the Outdoor PBA
Normal range (0.2Vdc~2.8Vdc)
YES
NO
Is the reactor insulation damaged? Exchange the Outdoor PBA
YES
Exchange the Reactor
12-19
I_trip error, PFC over current
Outdoor display ● ⊙ ● I_trip error, PFC over current
1.Checklist :
1) Is the PFC Shunt(R062,R063) resistance value correct? Check the resistor is opened

YES
Is the I_trip error NO Terminate the
YES occurred again? service

sensor and the sensing value Correct the sensor position or exchange the sensor
normal?
YES
Is the connection cable for the NO

compressor and power terminal Correct the cable connection
normal?
YES
12-20
Current sensor error/Input current sensor error
Current sensor error/Input current

Outdoor display ⊙ ⊙ ●
sensor error
1.Checklist :
1) Is the PFC Shunt(R062,R063) resistance value correct? Check the resistor is opened
3) Is there no short or open around IC451?
Is the PFC shunt and IPM shunt NO Exchange the Outdoor PBA
resistance value correct?
YES
Is the current sensor error NO

appeared again?
YES
12-22
Heatsink sensor error/Heatsink over heat
Heatsink sensor error/Heatsink over heat

Outdoor display ○ ⊙ ⊙
(A*V**PW**)
⊙ ⊙ ● Heatsink sensor error (A*V**PS**)
⊙ ● ⊙ Heatsink over heat (A*V**PS**)
1.Checklist :
1) Are there screws assembly in PBA-heatsink?
2) Is the gap PBA-heatsink
3) Is the fan operation normal?
4) Is the cover assembly in conrol-box normal?
Restart after power

2. Troubleshooting off.
procedure
Are there screws in PBA-heatsink? NO Fastening the screw

(4 screws)
YES
NO Check the fan connection

Is the fan operation normal?
Change the Fan motor
YES
12-23
Comp Vlimit error/Comp current limit error
Comp Vlimit error/Comp current limit

Outdoor display ⊙ ● ○
error
1.Checklist :
NO
Is the O.C error occurred? Terminate the service
YES
NO
YES
NO
Is the O.C error occurred again? Terminate the service
YES

YES
YES Is the O.C error NO Terminate the
occurred again? service

Correct the sensor position or exchange the sensor
sensor and sensing value normal?
YES
Is the compressor body and YES

NO
12-24
EEPROM error/OTP error
Outdoor display ○ ● ○ EEPROM error

● ○ ⊙ OTP error
1.Checklist :
1) Is there a short around micom?
2) Is there a short around IC502(A*V**PW*) IC202(A*V**PS*)?
3) Did you download or insert EEPROM IC, after changing outdoor PBA?
power off and download

2. Troubleshooting EEPROM data
procedure
(or. Insert the service EEPROM IC)
Restart after power off NO Terminate the service

Is the error appeared again?
YES
12-25
AC zero cross signal error
Outdoor display ● ● ⊙ AC zero cross signal error
1.Checklist :
1) Check the power condition at customer's house (Is there any power noise?)
2) Have been there power failure?
Is the AC line zero cross signal error NO Terminate the

appeared again? service
YES
12-26
Operation condition secession error (A*V**PSB*)
Outdoor display ● ⊙ ○ AC zero cross signal error
1.Checklist :
1) Check the temperature around the outdoor unit.
Is the operation condition secession NO Terminate the

error appeared again? service
YES
* Heating mode * * Cooling mode *

Is the outdoor temperature over Is the outdoor temperature under -
40℃ or under -30℃? 7℃
YES
The temperature condition is too poor to operate.

Wait until temperature is changed
12-27
Capacity miss match error (A*V**PSB*)
Outdoor display ⊙ ○ ○ Capacity miss match error
1.Checklist :
1) Check the Btu between indoor and outdoor unit
2) Check the indoor unit option and outdoor unit EEPROM data
Is the rated Btu between indoor NO Exchange the one of them according to the exact
unit and outdoor unit? model spec
YES
Reset the option code again at indoor unit
Is the capacity miss match error NO

appeared again?
YES
Is the capacity miss match error NO

appeared again?
YES

Exchange the Indoor PBA
12-28
Gas leak error (A*V**PSB*)
Outdoor display ● ● ○ Gas leak error
1.Checklist :
1) Is the position of indoor Eva_in sensor normal?
2) Check the pipe crack
3) Check the EEV valve connection in Outdoor unit
4) Check the refrigerant was charged
Is the position of indoor eva_in NO

Indoor sensor take the normal position
sensor normal?
YES
after 20minutes later
Is the gas leak error appeared NO

again?
YES
Check the EEV valve operation.
Is the EEV valve connection NO

Connect the EEV valve.
normal?
YES
Is the EEV valve is operation? NO

Check the sound of EEV valve after Change the EEV valve.
power on.
YES
Is the pressure of refrigerant NO Check the pipe crack.

normal? Fill up the refrigerant.
YES
Exchange the Indoor PBA

12-29
4
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Communication error (A*V**P*A*)

Outdoor display ⊙ ● ● 1min. Time out Comm.

Is the communication error NO

Exchange the indoor unit PBA.

Exchange the outdoor unit PBA.

Samsung Electronics 12-2

Indoor display ○ ⊙ ⊙ Communication error

Outdoor display ⊙ ● ● 1min. Time out Comm.

Is the communication error NO

Exchange the indoor unit PBA.

Exchange the outdoor unit PBA.

Indoor room temp sensor

Detach the assembled sensor

Connect the sensor to PBA connector (4piin)

Micom error or connector check

Exchange the indoor PBA

Indoor Eva-in temp sensor

Detach the assembled sensor

Connect the sensor to PBA connector (4piin)

Micom error or connector check

Exchange the indoor PBA

NO Check the as in the procedure.

Does operation start when swing YES

Is the voltage changeable at the NO

Up/Down louver motor is faulty.

Indoor display ○ ○ ⊙ Indoor fan error

Does the operation lamp blink? NO

Does the solid state relay(SS71) NO PBA should be

Motor fan-capacitor is Motor fan capacitor

Indoor display ⊙ ○ ⊙ Outdoor error

Outdoor temperature sensor

Connect the sensor to PBA connector (6piin)

Micom error or connector check

Exchange the Outdoor PBA

Indoor display ⊙ ○ ⊙ Outdoor error

Outdoor display ⊙ ● ⊙ Outdoor Coil temperature sensor error

Is the sensor connector(CN251) NO

Connect the sensor to PBA connector (6piin)

Micom error or connector check

Exchange the Outdoor PBA

Indoor display ⊙ ○ ⊙ Outdoor error

Outdoor Discharge temperature sensor

Connect the sensor to PBA connector (6piin)

Micom error or connector check

Exchange the Outdoor PBA

Outdoor display ⊙ ○ ● OLP over heat

Is the sensor connector(CN251) NO

Connect the sensor to PBA connector (2piin)

The condition is too poor for air conditioner to

Exchange the Outdoor PBA

Indoor display ⊙ ○ ⊙ Outdoor error

Outdoor Discharge over temperature

after 30min ~ 1Hr

Is the discharge over temperature NO

Download the EEPROM data

Exchange the Outdoor PBA

Exchanged the Compressor

Indoor display ⊙ ○ ⊙ Outdoor error

Outdoor display ● ○ ○ Outdoor fan error

Communication error (A*V**PA)