User's Manual
User's Manual
User's Manual
TECRA A50-C/A50-E/Z50-C/Z50-E/A50-
EC/A50-F/A50-J
User's Manual ii
Using the Fingerprint Sensor ............................................................. 4-14
Battery .................................................................................................. 4-17
Wireless WAN Device ......................................................................... 4-24
GPS Function ....................................................................................... 4-26
Additional memory module ................................................................ 4-26
LAN ....................................................................................................... 4-30
Memory media ..................................................................................... 4-32
Smart Card ........................................................................................... 4-35
External Display .................................................................................. 4-36
Hi-Speed Port Replicator III 180W/120W ........................................... 4-39
Security lock ........................................................................................ 4-41
Optional Accessories .......................................................................... 4-41
Sound System and Video mode ......................................................... 4-42
Chapter 5 Utilities and Advanced Usage
Utilities and Applications ..................................................................... 5-1
Special features ................................................................................... 5-11
Chapter 6 Troubleshooting
Problem-solving process ..................................................................... 6-1
Hardware and system checklist ........................................................... 6-4
Technical support ............................................................................... 6-18
Chapter 7 Appendix
Specifications ........................................................................................ 7-1
AC Power Cord and Connectors .......................................................... 7-2
Information for Wireless Devices ........................................................ 7-4
Information about Intel® AMT ............................................................ 7-20
Accessibility ........................................................................................ 7-24
Ease of Access for Dynabook notebook ........................................... 7-24
Legal Footnotes ................................................................................... 7-28
Index
Disclaimer
This manual has been validated and reviewed for accuracy. The
instructions and descriptions it contains are accurate for your computer at
the time of this manual’s production. However, succeeding computers and
manuals are subject to change without notice. Dynabook Inc. assumes no
liability for damages incurred directly or indirectly from errors, omissions or
discrepancies between the computer and the manual.
Any references in this Guide to “Dynabook ” shall mean Dynabook Inc.
and/or its affiliates.
Trademarks
Intel, Intel logo, Thunderbolt, Thunderbolt logo are trademarks of Intel
Corporation or its subsidiaries in the United States and/or other countries.
Microsoft, Windows are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
Regulatory Information
The regulatory information herein might vary. Check the ID information on
the bottom of the device for specific information applicable to the model
you purchased.
FCC information
This device complies with FCC RF exposure requirements
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Only peripherals complying with the FCC class B limits can be attached to
this equipment. Operation with non-compliant peripherals or peripherals not
recommended by Dynabook is likely to result in interference to radio and
TV reception. Shielded cables must be used between the external devices
and the computer’s external RGB monitor port, Universal Serial Bus (USB
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
Contact
CE compliance
Hereby, Dynabook Europe GmbH declares that the model(s) described in
this manual is/are in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following
internet address: http://emea.dynabook.com/generic/product-conformity.
This product is labeled with the CE Mark in accordance with the essential
requirements and other relevant provisions of the applicable European
Directives, notably Radio Equipment Directive (2014/53/EU), RoHS
Directive 2011/65/EU, Ecodesign Directive 2009/125/EC (ErP) and the
related implementing measures.
This product and the original options are designed to observe the
applicable EMC (Electromagnetic Compatibility) standards. However,
Dynabook cannot guarantee that this product still observes these EMC
standards if options or cables not produced by Dynabook are connected or
implemented. In this case the persons who have connected/implemented
those options/cables have to provide assurance that the system (PC plus
options/cables) still fulfils the required standards. To avoid in general EMC
problems, the following guidance should be noted:
Only CE marked options should be connected/implemented
Only best shielded cables should be connected
Working environment
This product was designed to fulfil the EMC (Electromagnetic Compatibility)
requirements to be observed for so-called “Residential, commercial and
light industry environments”. Dynabook do not recommend the use of this
product in working environments other than the above listed working
environment.
For example, the following environments are not verified:
Industrial Environments (e.g. environments where a mains voltage of
380 V three-phase is used)
Medical Environments (according to Medical Device Directive)
Automotive Environments
Aircraft Environments
この装置は、クラスB情報技術装置です。この装置は、家庭環境で使
用することを目的としていますが、この装置がラジオやテレビジョン
受信機に近接して使用されると、受信障害を引き起こすことがあります。
取扱説明書に従って正しい取り扱いをしてください。
VCCI-B
Canadian Notice
This device complies with ISED (formerly Industry Canada) license-exempt
RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
The above caution applies to products that operate with an 802.11a radio
device.
La mise en garde ci-dessus ne s’applique qu’aux appareils ayant un
transmetteur opérant en mode 802.11 a.
Disposal of products
The drive model employs a laser system. To ensure proper use of this
product, read this instruction manual carefully and retain for future
reference. Should the unit ever require maintenance, contact an
authorized service location.
Use of controls, adjustments or the performance of procedures other
than those specified might result in hazardous radiation exposure.
To prevent direct exposure to the laser beam, do not try to open the
enclosure.
Precautions
CAUTION: This appliance contains
a laser system and is classified as a
“CLASS 1 LASER PRODUCT.” To
use this model properly, read the
instruction manual carefully and
keep this manual for your future
reference. In case of any trouble
with this model, please contact your
nearest “AUTHORIZED service
station.” To prevent direct exposure
to the laser beam, do not try to
open the enclosure.
General Precautions
Your computers are designed to optimize safety, minimize strain and
withstand the rigors of portability. However, certain precautions should be
observed to further reduce the risk of personal injury or damage to the
computer.
Be certain to read the following general precautions and to note the
cautions included in the text of the manual.
Stress injury
Carefully read the Instruction Manual for Safety and Comfort. It contains
information on the prevention of stress injuries to your hands and wrists
that can be caused by extensive keyboard use. It also includes information
on work space design, posture, and lighting that can help reduce physical
stress.
Heat injury
Avoid prolonged physical contact with the computer. If the computer is
used for long periods, its surface can become very warm. While the
temperature will not feel hot to the touch, if you maintain physical
contact with the computer for a long time, for example if you rest the
computer on your lap or if you keep your hands on the palm rest, your
skin might suffer a low-heat injury.
If the computer has been used for a long time, avoid direct contact
with the metal plate supporting the various interface ports as this can
become hot.
The surface of the AC adaptor can become hot when in use but this
condition does not indicate a malfunction. If you need to transport the
AC adaptor, disconnect it and let it cool before moving it.
Mobile phones
Be aware that the use of mobile phones can interfere with the audio
system. The operation of the computer will not be impaired in any way, but
it is recommended that a minimum distance of 30 cm is maintained
between the computer and a mobile phone that is in use.
Safety Icons
Safety icons are used in this manual to bring important information to your
attention. Each type of message is identified as follows.
Indicates a potentially hazardous situation, which could result in death or
serious injury, if you do not follow instructions.
Please read. A note is a hint or advice that helps you make best use of
your equipment.
You might not have all the software mentioned in this manual depending on
the model you purchased.
Equipment checklist
Carefully unpack your computer, taking care to save the box and
packaging materials for future use.
Hardware
Check to make sure that you have all the following items:
Portable Personal Computer
Battery pack (preinstalled in the computer)
AC adaptor and power cord (2-pin plug or 3-pin plug)
Documentation
Quickstart
Instruction Manual for Safety and Comfort
Warranty information
If any of the items are missing or damaged, contact your dealer
immediately.
Conventions
This manual uses the following formats to describe, identify, and highlight
terms and operating procedures.
Click Tap the Touch Pad or click the left Touch
Pad control button once.
Left click the mouse once.
Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug)
1. Display panel
Open and close the display panel with reasonable care. Opening it
vigorously or slamming it shut might damage the computer.
Be careful not to open the display panel too far as this might put stress
on the display panel’s hinges and cause damage.
Do not press or push on the display panel.
Do not lift the computer by the display panel.
Do not close the display panel with pens or any other objects left in
between the display panel and the keyboard.
When opening or closing the display panel, place one hand on the
palm rest to hold the computer in place and use the other hand to
slowly open or close the display panel (Do not use excessive force
when opening or closing the display panel).
1. Power button
Initial setup
The Windows Startup Screen is the first screen displayed when you turn on
the power. To install the operating system properly, follow the on-screen
instructions on each screen.
When it is displayed, be sure to read the license terms and license
agreement carefully.
Start menu
The Start menu is the launching pad for everything you can do in the
Windows operating system, providing easy ways to access your apps,
programs, websites and other important information.
You can access the Start menu from an app or the desktop in the following
ways:
Click the Start button ( ) in the lower-left corner of the screen.
Press the Windows® logo key ( ) on your keyboard.
You can pin your favorite apps to the Start menu as tiles in grid-like pattern,
and also group them. Tiles show you dynamic information from apps
without having to open them.
Windows taskbar
By default, the bottom of the desktop is Windows taskbar. You can see all
of your currently running apps on the Windows taskbar.
Search
Search on the Windows taskbar allows you to find apps, files, settings, and
more on the computer. When Internet connection is available, it also shows
you the best search result from the Internet.
The personal assistant called Cortana may be available depending on your
country/region. You can ask questions or talk to Cortana in your natural
voice, and Cortana answers your questions using information from the
Internet. To use Cortana, an internal or external microphone is required.
Action Center
You can review important notifications from apps or Windows in Action
Center, and take action without having to open apps. It also provides quick
action buttons to access to most-used settings instantly. Select the Action
Center icon on the Windows taskbar to view your notifications and quick
actions.
Settings
Settings provides system settings including advanced settings in the
Control Panel. They are divided in categories so that you can configure,
optimize, or personalize Windows.
You can also type in the keyword, and use Search to find any setting.
To open Settings, click Start -> (Settings).
You can pin it to the Start menu as a tile by right-clicking on Settings and
selecting Pin to Start.
Windows Store
Although many apps are pre-installed in your computer, you can also
download many others from the Windows Store.
You can search for and browse thousands of apps, all grouped into easy-
to-find categories there.
Sign-in options
Windows offers a number of sign-in options including Password ( ), PIN
( ) , Fingerprint ( ), Face ( ) and Picture password ( ) authentication
to prevent from unauthorized access. If you have multiple sign-in methods
set for a user account, you can select an option on the Windows login
screen by clicking sign-in options. Password authentication is the default
sign-in option.
It is highly recommended to use Windows Hello Face indoors. Operating
outdoors might cause enrollment/sign-in failure due to the effects of
sunlight.
Sleep Mode
If you have to interrupt your work, you are able to turn off the power without
exiting from your software by placing the computer into Sleep Mode. In this
mode, data is maintained in the main memory of the computer. When you
turn on the power again, you can continue working right where you left off.
When you have to turn off your computer aboard an aircraft or in places
where electronic devices are regulated or controlled, always shut down the
computer. This includes turning off any wireless communication
functionalities, and canceling settings that reactivate the computer
automatically, such as a timer recording function. Failure to shut down the
computer in this way might allow the operating system to reactivate and run
pre-programmed tasks or preserve unsaved data, which might interfere
with aviation or other systems, possibly causing serious injury.
System Recovery
There is a hidden partition allocated on the internal storage drive for the
System Recovery Options in the event of a problem.
You can also create recovery media and restore the system.
The following items are described in this section:
Creating Recovery Media
Restoring the pre-installed software from your created Recovery
Media
Restoring the pre-installed software from the Recovery Partition
If you choose dynabook Maintenance Utility to erase the internal storage
drive, all data including the operating system and recovery partition will be
deleted. In that case, you cannot create recovery media or restore the pre-
installed software from the recovery partition. Make sure that you have
already created recovery media before you start dynabook Maintenance
Utility. This recovery media can be used to restore your system after you
have erased your internal storage drive.
1. Load the Recovery Media into the Optical Disc Drive or insert the
recovery USB Flash Memory into one available USB port.
2. Click Start -> (Power) and then select Restart.
3. Hold down the F12 key and then release this key just after the
computer is powered on.
4. Use the up and down cursor key to select the appropriate option from
the menu according to your actual recovery media.
5. A menu is displayed from which you should follow the on-screen
instructions.
When you reinstall the Windows operating system, the internal storage
drive will be reformatted and all data will be lost.
If your model has fingerprint function, before you reinstall the Windows
operating system, delete the registered fingerprints. Otherwise, same
fingerprints cannot be registered after the reinstallation.
1 3
2
Left side
The following figures show the left side of the computer.
Figure 3-2 The left side of the computer
A 4
B 5
7
1 2 3 6
8
A 4
B 5
7
1 2 9 10 3 6
Security lock slot A security cable can be attached to this slot and
then connected to a desk or other large object in
order to deter theft of the computer.
LAN jack This jack lets you connect to a LAN. The adaptor
has built-in support for Ethernet LAN (10
megabits per second, 10BASE-T), Fast Ethernet
LAN (100 megabits per second, 100BASE-TX) or
Gigabit Ethernet LAN (1000 megabits per
second, 1000BASE-T). Refer to Operating
Basics, for details.
Do not connect any cable other than a LAN cable to the LAN jack. It might
cause damage or malfunction.
USB Type-C™ (USB One Universal Serial Bus port, which complies to
3.1 Gen1) port the USB 3.1 Gen1 standard, is provided on the
left side of the computer.
USB Type-C™ (USB3.1 Gen1) port supports
USB 2.0 with theoretical maximum transmission
rate at 480Mbps and USB 3.1 Gen1 (DC5V,
900mA) with theoretical maximum transmission
rate at 5Gbps. This port supports only the USB
data transmission.
Some models are equipped with a USB Type-
C™ (USB 3.1 Gen1) port.
Keep foreign metal objects, such as screws, staples, and paper clips, out of
the USB port. Foreign metal objects can create a short circuit, which can
cause damage and fire, possibly resulting in serious injury.
Smart Card slot This slot allows you to install a Smart Card
device.
Some models are equipped with a Smart Card
slot.
SIM Card slot This slot allows you to insert a SIM card which
enables a high-speed access to the Internet,
corporate Intranet and your email while you are
away from office.
Refer to the Wireless WAN Device section for
more information.
Some models are equipped with a SIM Card slot.
Right side
The following figures show the right side of the computer.
Figure 3-3 The right side of the computer
1 2 3 4 5 6 7
1 2 2 4 5 6 7
/
1. Memory media slot 5. External RGB monitor port
2. Universal Serial Bus (USB 3.0 or 3.2 6. Cooling vents
Gen1) port
3. USB Type-C™ (USB 3.1 Gen1) port* 7. DC IN 19V jack
or Thunderbolt™ 4/USB Type-C™ port*
4. HDMI™ out port
Keep foreign metal objects, such as screws, staples, and paper clips, out of
the Memory media slot. Foreign metal objects can create a short circuit,
which can cause damage and fire, possibly resulting in serious injury.
Universal Serial Bus One or two Universal Serial Bus ports, which
(USB 3.0 or 3.2 Gen1) comply to the USB 3.0 or 3.2 Gen1 standard, are
port provided on the right side of the computer.
The USB 3.2 port is compliant with USB 3.2
Gen1 standard and backward compatible with
USB 3.0 devices.
The port with the icon ( ) has Power Off/Sleep
and Charge function.
USB Type-C™ (USB One USB Type-C™ port, which complies to the
3.1 Gen1) port USB 3.1 Gen1 standard, is provided on the right
side of the computer.
This USB Type-C™ port supports USB 3.1 Gen1
(DC5V, 2A) with theoretical maximum
transmission rate at 5Gbps. This port supports
USB data transmission, Video output (audio
stream can be included) and USB Power
Delivery.
Some models are equipped with a USB Type-
C™ (USB 3.1 Gen1) port.
Keep foreign metal objects, such as screws, staples, and paper clips, out of
the USB port. Foreign metal objects can create a short circuit, which can
cause damage and fire, possibly resulting in serious injury.
HDMI™ out port HDMI™ out port can connect with Type A
connector HDMI™ cable.
External RGB monitor This port provides 15-pin, analog RGB port.
port Refer to the External RGB monitor port pin
assignment section for information on external
RGB monitor port pin assignment. This port
allows you to connect an external RGB monitor
to the computer.
Do not block the cooling vents. Keep foreign metal objects, such as
screws, staples, and paper clips, out of the cooling vents. Foreign metal
objects can create a short circuit, which can cause damage and fire,
possibly resulting in serious injury.
Carefully clean the dust on the surface of the cooling vents using a soft
cloth.
Back
The following figure shows the back of the computer.
1. Battery pack
Underside
The following figures show the underside of the computer. Ensure that the
display is closed before the computer is turned over to avoid causing any
damage.
4
1 1 2 2
3
1 1 2 2
3
1 Battery lock Slide the battery lock to release the battery pack
ready for removal.
2 Battery release latch Slide and hold this latch into its "Unlock" position
in order to release the battery pack for removal.
For more detailed information on removing the
battery pack, refer to the Battery section.
Do not block the cooling vents. Keep foreign metal objects, such as
screws, staples, and paper clips, out of the cooling vents. Foreign metal
objects can create a short circuit, which can cause damage and fire,
possibly resulting in serious injury.
Carefully clean the dust on the surface of the cooling vents using a soft
cloth.
2 3
1
A
4 5
6
14
7
8
15 15
9 9
B
12 12 11 10
16 17
14
15 15
13
C 4 3
5 5
1
14
6
15 15
7
8
D
12 12 9 9
13
14
10
15 15
13
Web Camera LED The Web Camera LED glows when the Web
Camera is operating.
Some models are equipped with a Web Camera
LED.
Microphones The built-in microphones allow you to record
sounds for your application. Refer to the Sound
System and Video mode section for more
information.
Some models are equipped with the built-in
microphone.
Touch Pad control The two buttons below the Touch Pad are used
buttons like the buttons on a standard mouse. Press the
left button to select a menu item or to manipulate
text or graphics designated by the mouse pointer,
and press the right button to display a menu or
other function depending on the software you are
using.
Touch Pad ON/OFF Double tap this icon to enable/disable the Touch
icon Pad.
Some models are equipped with the Touch Pad
ON/OFF icon.
eco icon Double tap this icon to launch the eco Utility.
Some models are equipped with the eco icon.
Internal Storage Drive The capacity of the internal storage drive varies
depending on the model.
Note that part of the internal storage drive overall
capacity is reserved as administration space.
To launch the NVIDIA Control Panel, Click Start -> Windows System ->
Control Panel -> Hardware and Sound -> NVIDIA Control Panel.
DC IN/Battery indicator
Check the DC IN/Battery indicator to determine the status of the battery
pack and the power status with the AC adaptor connected. The following
indicator conditions should be noted:
Flashing Amber The battery charge is low. The AC adaptor must
be connected to recharge the battery.
Amber Indicates that the AC adaptor is connected and
the battery is charging.
White Indicates that the AC adaptor is connected and
the battery is fully charged.
Flashing White Indicates a problem with the computer.
Disconnect the AC adaptor for several seconds,
and remove the battery. Then reinstall the battery
and reconnect the AC adaptor. If it still does not
operate properly, you should contact your
reseller or dealer.
No light Under any other conditions, the indicator does
not light.
If the battery pack becomes too hot while it is being charged, the charge
stops and the DC IN/Battery indicator goes out. When the temperature of
the battery pack falls to a normal range, charging will resume. This process
occurs regardless of whether the computer's power is on or off.
Press and hold Press your finger down and leave it there for a
few seconds. This shows information to help you
learn more about an item or opens a menu
specific to what you are doing.
Pinch or stretch Touch the screen or an item with two fingers, and
then move the fingers toward each other (pinch)
or away from each other (stretch). This shows
different levels of information or visually zooms in
or out.
For details and more advanced touch screen gestures to interact with
Windows operating system, refer to Tips in the Start menu.
Do not press or push with excessive force on the touch screen.
Do not apply excessive force when cleaning the touch screen.
Never touch the screen with a sharp object such as a ball-point pen
which might scratch or damage the surface.
Do not use a protecting sheet for the touch screen as it might
decrease its sensitivity to gestures.
Do not touch the screen with gloves, wet hands, or the tip of your
fingernails as it might decrease the sensitivity.
The touch screen might not work correctly if part of the surface is
slightly wet, or covered with an object.
Two-Finger Tap Tap once on the Touch Pad with two fingers
together to display a menu or other function
depending on the software you are using.
(Similar to right-click)
Pinch or stretch Place two fingers down on the Touch Pad and
move them toward each other (pinch) or away
from each other (stretch). This shows different
levels of information or visually zooms in or out.
Three-Finger Tap Tap once on the Touch Pad with three fingers
together to open Windows Search.
Four-Finger Tap Tap once on the Touch Pad with four fingers
together to open the Action Center.
Four-Finger Scroll Place four fingers down and slide them vertically
or horizontally from anywhere on the Touch Pad.
Slide towards left/right: switches between virtual
desktops.
Slide up: views all your open apps in task view.
Slide down: shows the desktop.
Do not put items on the Touch Pad surface as it may cause an unintended
action.
Some of the Touch Pad operations described in this section are only
supported in certain applications.
The Keyboard
The number of keys available on your keyboard depends on which country/
region your computer is configured for, with keyboards being available for
numerous languages.
There are different types of keys, specifically typewriter keys, function keys,
and Windows special keys.
Keyboard indicators
The following figure shows the position of the CAPS LOCK indicator and
NUM LOCK indicator which show the following conditions:
When the CAPS LOCK indicator glows, the keyboard produces
capitals when any letter is typed.
When the NUM LOCK indicator glows, the ten key allows you to enter
numbers.
Figure 4-1 Keyboard indicators
2
1
CAPS LOCK This indicator glows green when letter keys are
locked into their uppercase format.
NUM LOCK When the NUM LOCK indicator glows, you can
use the number keys on the keyboard for number
entry.
Function Keys
The function keys (F1 ~ F12) are the12 keys at the top of your keyboard.
Function keys let you enable or disable certain features of the computer.
The functions can be performed by pressing the associated function keys.
Some functions show the toast notification at the edges of the screen.
Those toast notifications are enabled by default. You can disable them in
the dynabook Settings.
This key has the same function as the secondary (right) mouse button.
Formats
The drive supports the following formats: CD-ROM, DVD-ROM, DVD-
Video, CD-DA, CD-Text, Photo CD™ (single/multi-session), CD-ROM
Mode 1/Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD-
EXTRA), Addressing Method 2, DVD-R, DVD-RW, DVD+R, DVD+RW,
DVD-RAM, DVD-R DL (Format1), DVD+R DL.
Some types and formats of DVD-R DL and DVD+R DL discs might be
unreadable.
1. Eject button
3. Lay the disc, label side up, in the disc tray.
Figure 4-3 Inserting a disc
1. Laser lens
When the disc tray is fully opened, the edge of the computer covers the
disc tray slightly. Therefore, you must to turn the disc at an angle when you
place it in the disc tray. After seating the disc, however, make sure it lies
flat.
Do not touch the laser lens or any portion of its surrounding casing as
this might cause misalignment.
Prevent foreign objects from entering the drive. Check the surface of
the disc tray, especially the area behind the front edge of the disc tray,
to make sure there are no such objects before closing the drive.
4. Press gently at the center of the disc until you feel it click into place.
The disc should lie below the top of the spindle, flush with the spindle
base.
5. Push the center of the disc tray to close it. Press gently until it locks
into place.
Removing discs
To remove the disc, do the following:
Do not press the eject button while the computer is accessing the optical
disc drive. Wait for the optical disc drive indicator to go out before you open
the disc tray. Also, if the disc is spinning when you open the disc tray, wait
for it to stop before you remove it.
1. To pop the disc tray partially open, press the eject button. Gently pull
the disc tray out until it is fully opened.
When the disc tray pops open slightly, wait a moment to make sure the
disc has stopped spinning before pulling the disc tray fully open.
2. The disc extends slightly over the sides of the disc tray so you can
grasp it. Gently lift out the disc.
3. Push the center of the disc tray to close it. Press gently until it locks
into place.
How to remove a disc when the disc tray will not open
Pressing the eject button will not open the disc tray when the computer
power is off. If the power is off, you can open the disc tray by inserting a
slender object (about 20 mm) such as a straightened paper clip into the
manual eject hole near the eject button.
Figure 4-4 Manual release with the eject hole
Φ1.0mm
1
Turn off the power before you use the manual eject hole. If the disc is
spinning when you open the disc tray, the disc might fly off the spindle and
cause injury.
CDs
CD-R discs can be written only once. The recorded data cannot be
erased or changed.
CD-RW discs including multi speed CD-RW discs, high-speed CD-RW
discs and ultra-speed CD-RW discs can be recorded more than once.
DVDs
DVD-R, DVD+R, DVD-R DL and DVD+R DL discs can be written only
once. The recorded data cannot be erased or changed.
DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than
once.
Writing discs
You can use the DVD Super Multi drive to write data to either CD-R, CD-
RW, DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL, DVD+RW or
DVD-RAM discs.
When writing information to media using an optical drive, you should
always ensure that you connect the AC adaptor to a live electrical outlet. It
is possible that, if data is written while powered by the battery pack, the
write process might sometimes fail due to low battery power. In these
instances, data loss might occur.
Important message
Before you write or rewrite to any of the media supported by the optical
disc drive, read and follow all of the setup and operating instructions in this
section.If you fail to do so, you might find that the optical disc drive might
not function properly, and you might fail to write or rewrite information
successfully. This might cause you to either lose data or incur other
damage to the drive or media.
Disclaimer
Dynabook does not assume responsibility for the following:
Damage to any disc that might be caused by writing or rewriting with
this product.
Any change or loss of the recorded contents of media that might be
caused by writing or rewriting with this product, or for any business
profit loss or business interruption that might be caused by the change
or loss of the recorded contents.
CD-R:
MITSUBISHI CHEMICAL MEDIA CO., LTD.
CD-RW: (Multi-Speed, High-Speed and Ultra-Speed)
MITSUBISHI CHEMICAL MEDIA CO., LTD.
DVD-R:
DVD Specifications for Recordable Disc for General Version 2.0
MITSUBISHI CHEMICAL MEDIA CO., LTD. (for 8x and 16x speed media)
DVD-R DL:
MITSUBISHI CHEMICAL MEDIA CO., LTD. (for 4x and 8x speed media)
DVD+R:
MITSUBISHI CHEMICAL MEDIA CO., LTD. (for 8x and 16x speed media)
DVD+R DL:
MITSUBISHI CHEMICAL MEDIA CO., LTD. (for 8x speed media)
DVD-RW:
DVD Specifications for Recordable Disc for Version 1.1 or version
1.2
MITSUBISHI CHEMICAL MEDIA CO., LTD. (for 4x and 6x speed media)
DVD+RW:
MITSUBISHI CHEMICAL MEDIA CO., LTD. (for 4x and 8x speed media)
DVD-RAM: (DVD Super Multi drive only)
DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1 or
Version 2.2
Panasonic Corporation (for 3x and 5x speed media)
Notes on use
This software can only be used on Windows operating system.
CyberLink PowerDVD 14 DVD for dynabook is only provided with
models configured with a DVD Super Multi drive.
A B
AccuPoint cap
1. Sensor
1. Sensor
Avoid swiping with your finger stiff or pressed too hard onto the
sensor, and take care to ensure that the center of the fingerprint is
touching the sensor before swiping. Either of these conditions might
cause fingerprint reading to fail.
Check the center of the fingerprint whorl before swiping and then
ensure this is swiped along the center line of the sensor.
There is a possibility of authentication failures if the finger is swiped
too quickly or too slowly. Follow any on-screen instructions to adjust
the speed used during the swipe process.
Battery
This section explains battery types, use, recharging methods and handling.
Battery types
The computer has different types of batteries.
Battery pack
When the AC adaptor is not connected, the main power source of the
computer is a removable lithium ion battery pack, also referred to in this
manual as the main battery. You can purchase additional battery packs for
extended use of the computer away from an AC power source although
you should not change the battery pack while the AC adaptor is connected.
Procedures
To recharge a battery pack, connect the AC adaptor to the DC IN 19V jack
and plug the other end into a working outlet. The DC IN/Battery indicator
glows amber while the battery is being charged.
Charging Time
The following table shows the approximate time required to charge an
exhausted battery fully.
Charging notice
The battery might not begin charging immediately under the following
conditions:
The battery is extremely hot or cold (if the battery is extremely hot, it
might not charge at all). To ensure the battery charges to its full
capacity, charge it at room temperature of between 5°C to 35°C (41–
95°F).
Figure 4-9 Open the SIM card tray with the eject hole
1. Eject hole
7. Place the SIM card into the SIM card tray with the metal connectors
facing up.
8. Insert the SIM card tray into the SIM card slot, and push the center of
the tray to close it. Press gently until it locks into place.
9. Install the battery pack.
Figure 4-10 Installing the SIM card
GPS Function
Your computer might include a built-in GPS (Global Positioning System).
The performance of GPS varies depending on the environment. Failure to
pinpoint a location might happen.
Your current location might not be shown depending on the status of GPS
or the location. If you are obtaining your current location information from
the computer, your current location might not be detected due to the
information accuracy. Specifically, your current location might not be
detected in the following places or situations:
Inside or directly under a building
Inside a bag or box
Among dense trees
When there is an obstacle (person or object) in front of the antenna
Underground tunnel, underground, or underwater
Buildings, streets or residential areas
Near to high voltage cables
Bad weather, such as heavy rain or snow
Use a point size 0 Phillips screwdriver to remove and fasten the screws.
The use of an incorrect screwdriver can damage the screw heads.
2
1
1. Notch
Never allow metal objects, such as screws, staples and paper clips, to
enter the computer. Foreign metal objects can create a short circuit,
which can cause computer damage and fire, possibly resulting in
serious injury.
Do not touch the connectors on the memory module or on the
computer. Debris on the connectors might cause memory access
problems.
Align the grooves along the edges of the memory module with the
locking tabs on the connector and insert the module into the connector
firmly. If you find it difficult to install the memory module, gently prise
the locking tabs outwards using the tip of your finger.
8. Seat the memory module cover in place and secure it with the screw.
Ensure that the memory module cover is firmly closed.
1. Latches
9. Seat the memory module cover in place and secure it with the screw.
Ensure that the memory module cover is firmly closed.
LAN
The computer has built-in support for Ethernet LAN (10 megabits per
second, 10BASE-T), Fast Ethernet LAN (100 megabits per second,
100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second,
1000BASE-T).
This section describes how to connect/disconnect to a LAN.
The Link speed (10/100/1000 megabits per second) changes
automatically depending on the network conditions (connected device,
cable or noise and so on).
If you are using Gigabit Ethernet LAN (1000 megabits per second,
1000BASE-T), be sure to connect with a CAT5e cable or higher. You
cannot use a CAT3 or CAT5 cable.
If you are using Fast Ethernet LAN (100 megabits per second, 100BASE-
TX), be sure to connect with a CAT5 cable or higher. You cannot use a
CAT3 cable.
If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you
can connect with a CAT3 or higher cable.
1. Turn off the power to all external devices connected to the computer.
2. Plug one end of the cable into the LAN jack. Press gently until you
hear the latch click into place.
Figure 4-15 Connecting the LAN cable
1
2
Memory media
The computer is equipped with a memory media slot that can
accommodate some kinds of memory media with various memory
capacities so that you can easily transfer data from devices, such as digital
cameras and Personal Digital Assistants.
Keep foreign objects out of the memory media slot. Never allow metal
objects, such as screws, staples and paper clips, to enter the computer or
Keyboard. Foreign metal objects can create a short circuit, which can
cause computer damage and fire, possibly resulting in serious injury.
MultiMediaCard (MMC)
Media care
Observe the following precautions when handling the card.
Do not twist or bend cards.
Do not expose cards to liquids or store in humid areas or lay media
close to containers of liquid.
Do not touch the metal part of a card or expose it to liquids or let it get
dirty.
After using card, return it to its case.
The card is designed so that it can be inserted only one way. Do not
try to force the card into the slot.
Do not leave a card partially inserted in the slot. Press the card until
you hear it click into place.
Set the write-protect switch to the lock position, if you do not want to
record data.
Memory cards have a limited lifespan, so it is important to back up
important data.
Do not write to a card if the battery power is low. Low power might
affect writing accuracy.
Do not remove a card while read/write is in progress.
1
2
Make sure that the memory media is oriented properly before you
insert it. If you insert the media in wrong direction, you might not be
able to remove it.
When inserting the memory media, do not touch the metal contacts.
You might expose the storage area to static electricity, which can
destroy data.
Do not turn off the computer or switch to Sleep Mode or Hibernation
Mode while files are being copied. Failure to do so might cause data
loss.
Smart Card
A Smart Card is a credit card sized plastic card. An extremely thin
integrated circuit (IC chip) is embedded into the card on which information
can be recorded. These cards can be used for a wide variety of
applications including telephone related and electronic monetary payments.
This section contains information on the proper use of the Smart Card slot,
and it is strongly recommended that you read it before operating the
computer.
Some models are equipped with a Smart Card slot.
Your computer supports ISO7816-3 asynchronous cards (support protocols
are T=0 and T=1) with a working voltage of 5 V.
3. After inserting the Smart Card, you should refer to its documentation
and also check the configuration in Windows to ensure that it is
correct.
External Display
Your computer video capabilities can be enhanced with additional displays.
External displays allow you to share your desktop or extend the desktop
area.
As the port operation of all external monitors have not been confirmed,
some display devices might not function properly.
1
2
When you turn on the power, the computer automatically recognizes the
monitor and determines whether it is a color or monochrome device.
When displaying desktop on an external RGB monitor, desktop is
sometimes displayed on the center of the monitor with black bars around
desktop (with small size).
At that time, read the manual of the monitor and set the display mode
which is supporting at the monitor. Then it will be displayed with suitable
size with correct aspect ratio.
1. Plug one end of the HDMI™ cable into the HDMI™ in port of the
HDMI™ display device.
2. Plug the other end of the HDMI™ cable into the HDMI™ out port on
your computer.
3. Turn the HDMI™ display device's power on.
Figure 4-19 Connecting the HDMI™ out port
1
2
Wireless display
Your computer might support wireless display, a wireless technology which
utilizes Wi-Fi® to allow the computer to be wirelessly connected to external
displays including TVs as extended screens. With wireless display,
documents, streamed/local media contents or other online contents can be
shared wirelessly with others.
To use wireless display, either one of the following devices is required:
A compatible external display with built-in support for wireless display.
An external display with HDMI™ port and a wireless display adaptor.
The wireless display adaptor is a device that connects to the external
display via HDMI™ port and can receive Wi-Fi® signals from your
computer.
To wirelessly connect to an external display, you can follow the steps as
described below:
1. Go to (Settings) and click Devices -> Bluetooth & other devices
-> Add Bluetooth or other device.
2. Click Wireless display or dock. Your computer starts searching for
the wireless display device.
3. After the wireless display device is searched, follow the on-screen
instructions to finish connection.
1
2
Optional Accessories
To make your computer even more powerful and convenient to use, you
can add a number of options and accessories. For reference, the following
list details some of the items that are available from your reseller or
dynabook dealer:
Universal AC Adaptor If you frequently use your computer at more than
one site, it might be convenient to purchase an
additional AC adaptor to be kept at each site in
order to remove the need to carry the adaptor
with you always.
Battery pack An additional battery pack can be purchased for
use as either a spare or replacement. refer to the
Battery section for further information.
Hi-Speed Port Hi-Speed Port Replicator III 180W/120W
Replicator III 180W/ provides several kinds of ports. Refer to the Port
120W Replicator’s User's Manual for more details.
Volume Mixer
The Volume Mixer utility lets you control the audio volume for playback of
devices and applications under Windows.
To launch the Volume Mixer utility, right-click on the speaker icon on
the Windows Taskbar, and then select Open Volume Mixer from the
sub menu.
To adjust the volume level of speakers or headphones, move the
Speakers or Headphones slider.
To adjust the volume level of an application that you are using, move
the slider for the corresponding application.
Microphone Level
To change the microphone recording level, do the following:
If the microphones are not built in, you can connect an external microphone
instead.
1. Click Start -> Windows System -> Control Panel -> Hardware and
Sound -> Sound -> Recording.
2. Select Microphone Array or External Microphone, and click
Properties.
3. On the Levels tab, move the Microphone Array or External
Microphone slider to increase or decrease the microphone volume
level.
Information
Click the Information button to view hardware information, software
information, and language setting.
Power Management
The audio controller in your computer can be turned off when the audio
function is not used. To adjust the configuration of audio power
management, click the Power Management button .
When audio power management is enabled, the circle button at the
upper left of the Power Management is blue and convex.
When audio power management is disabled, the button is black and
concave.
Default Format
You can change the sample rate and bit depth of sound.
Headphone/Microphone selection
To change the type of headphone or microphone, do the following:
1. Plug a headphone or microphone into the headphone/microphone
combo jack.
2. Double-click on the circle button in the right side of the Realtek HD
Audio Manager main screen.
3. Select one from the device list for the device you plugged into.
Main
When you launch the Realtek Audio Console, the Main tab shows all
available Playback and Recording devices. You can adjust the volume and
switch to relate setting pages by clicking the icon in this tab.
Speakers/Headphones
This tab allows you to set Main Volume, DTS Sound Effects, Default
Format and Speaker Configuration.
Click the Auto Test button at the bottom of this tab to confirm the
internal speakers or the headphone sound is coming from the right
direction.
Power Management
This tab allows you to adjust the configuration of audio power management
to achieve the power saving.
Information
This tab shows the driver version and UI version as well.
Video mode
Video mode settings are configured via the Display dialog.
To open the Display dialog, click Start -> (Settings) -> System ->
Display.
If you are running some applications (for example a 3D application or video
playback), you might see some disturbance, flickering, or frame dropping
on your screen.
If that occurs, adjust the resolution of display, lowering it until the screen is
displayed properly.
dynabook Settings
dynabook Settings is the configuration management tool available through
the Windows operating system.
To run dynabook Settings, click Start -> dynabook Settings.
This utility allows you to configure your computer settings by the following
tabs:
Home—Allows you to view the current BIOS/EC version or change
certain settings back to their default values
eco Utility—Allows you to manage the power consumption of your
computer
USB Charge—Allows you to manage USB Charge features
Keyboard—Allows you to set options for the keyboard and set the
brightness level of the keyboard backlight
Boot Options—Allows you to manage boot settings
System Password—Allows you to manage the User Password,
Supervisor Password, Owner String and set the User policy
Advanced Options—Allows you to set conditions for each device or
function
The settings or options explained here might vary depending on the model
you purchased.
USB Charging
Your computer can supply USB Bus power (DC5V) to the USB port.
The port with the icon ( ) supports the following feature:
USB Sleep and Charge
System ON CDP Charge
Metal paper clips or hair pins/clips can generate heat if they come into
contact with USB ports. Do not allow USB ports to come into contact with
metal products, for example when carrying the computer in your bag.
Your PC has multiple charging modes so that many different USB devices
can be supported for Sleep and Charge function.
Auto Mode (Default) is suitable for a wide range of digital audio players.
While using Auto Mode, your computer can supply USB bus power at
maximum 2.0A to the compatible ports while the computer is turned off.
When USB device cannot be charged by Auto Mode, change to Alternate
Mode.
This function might not be able to be used with some connected external
devices even if the appropriate mode is selected. In this situation, disable
and stop using this function.
Some external devices cannot use Auto Mode. As for the specifications of
the external devices, contact the device’s manufacturer or check the
specifications of the external device thoroughly before use.
The "System ON CDP Charge Mode" might not work with certain external
devices even if they are compliant with the USB specifications. In those
cases, use a USB port without "USB Sleep and Charge function" or disable
“System ON CDP Charge Mode”.
It is recommended that the AC adaptor be connected to the computer while
supplying USB bus power (DC5V, 1.5A).
When your computer battery capacity is too low to continue, "System ON
CDP Charge Mode" might not work. In those cases, connect the AC
adaptor and reboot the computer.
Always use the USB cable that was included with your USB device.
When "System ON CDP Charge Mode" or “USB Sleep and Charge
function” is enabled, the “USB Wakeup” function might not work. In that
case, use a USB port without "USB Sleep and Charge function" or disable
Metal paper clips or hair pins/clips can generate heat if they come into
contact with USB ports. Do not allow USB ports to come into contact with
metal products, for example when carrying the computer in your bag.
Your PC has multiple charging modes so that many different USB devices
can be supported for Power Off and Charge function.
Auto Mode (Default) is suitable for a wide range of digital audio players.
While using Auto Mode, your computer can supply USB bus power at
maximum 2.0A to the compatible ports while the computer is powered off.
When USB device cannot be charged by Auto Mode, change to Alternate
Mode.
This function might not be able to be used with some connected external
devices even if the appropriate mode is selected. In this situation, disable
and stop using this function.
Some external devices cannot use Auto Mode. As for the specifications of
the external devices, contact the device’s manufacturer or check the
specifications of the external device thoroughly before use.
Always use the USB cable that was included with your USB device.
Function under Battery Mode
This option can be used to enable/disable Power Off and Charge under
battery mode. It also displays the remaining battery capacity.
Move the slider to enable or disable this function.
Enabled Enables Power Off and Charge function under
battery mode.
Disabled Enables Power Off and Charge function only
when the AC adaptor is connected.
Disable features when Specifies the lower limit of remaining battery life
the battery level by moving the slider bar. If the remaining battery
reaches life falls below the setting, the Power Off and
Charge function is stopped.
This setting is only available when the Function
under Battery Mode is enabled.
The "System ON CDP Charge Mode" might not work with certain external
devices even if they are compliant with the USB specifications. In those
cases, use a USB port without "Power Off and Charge function" or disable
“System ON CDP Charge Mode”.
It is recommended that the AC adaptor be connected to the computer while
supplying USB bus power (DC5V, 1.5A).
When your computer battery capacity is too low to continue, "System ON
CDP Charge Mode" might not work. In those cases, connect the AC
adaptor and reboot the computer.
Always use the USB cable that was included with your USB device.
When "System ON CDP Charge Mode" or “Power Off and Charge function”
is enabled, the “USB Wakeup” function might not work. In that case, use a
USB port without "Power Off and Charge function" or disable both “System
ON CDP Charge Mode” and “Power Off and Charge function”.
System Password
The System Password tab allows you to set a password in order to restrict
access to the computer. Two levels of password security are provided:
User and Supervisor.
Passwords set by the System Password function are different from the
Windows password.
User Password
To set a user password, click Start -> dynabook Settings -> System
Password.
User authentication may be required to validate user rights when using
System Password to delete or change passwords, and so on.
Delete (button)
Click this button to delete a registered password. Before you can
delete a password, you must first enter the current password correctly.
Change (button)
Click this button to change a registered password. Before you can
change a password, you must first enter the current password
correctly.
Owner String (text box)
You can use this box to associate text with the password. After you
enter text, click Apply or OK. When the computer is started, this text
is displayed together with the prompt asking you to enter a password.
Supervisor Password
If you set a Supervisor Password, some functions might be restricted when
a user logs on with the User Password. To set a Supervisor Password:
Click Start -> dynabook Settings -> System Password. Then click the
down arrow next to Advanced options to show the Supervisor Password
settings.
This function lets you do the following:
Register or delete the Supervisor Password.
Specify restrictions for general users.
Pre-Boot Authentication
You can also enable/disable Pre-Boot Authentication function that allows
you to authenticate by scanning fingerprints instead of inputting a password
before Windows boots up, and Single Sign-On function that allows you to
sign on using a fingerprint for both Pre-Boot Authentication and Windows
operating system under Pre-Boot Authentication in System Password.
Please note that Pre-Boot Authentication and Single Sign-On function will
be disabled if dynabook Settings is uninstalled.
Problem-solving process
If you observe the following guidelines, resolving problems will be much
easier.
Stop immediately when you recognize a problem exists as taking
further action might result in data loss or damage, or you might
destroy valuable problem-related information that can help solve the
problem.
Observe what is happening. Write down what the system is doing and
what actions you performed immediately before the problem occurred.
Make a screenshot of the current display.
Also be aware that the questions and procedures described in this chapter
are meant only as a guide, they are not definitive problem-solving
techniques. In reality many problems can be solved simply, but a few might
require help from Technical Support. If you find you need to consult others,
be prepared to describe the problem in as much detail as possible.
Preliminary checklist
You should always consider the simplest solution first. The items detailed
in this checklist are easy to fix and yet can cause what appears to be a
serious problem:
Make sure that you turn on all peripheral devices before you turn on
the computer - this includes your printer and any other external device
you are using.
Before you attach an external device, you should first turn off the
computer, then when you turn the computer back on, it recognizes the
new device.
Make sure that all optional accessories are configured properly in the
computer's setup program and that all required driver software has
been loaded (refer to the documentation included with the optional
accessories for further information on its installation and
configuration).
Power
When the computer is not plugged into an AC power outlet, the battery
pack is the primary power source. However, your computer also has a
number of other power resources, including an intelligent power supply and
a Real-Time Clock (RTC) battery, all of which are interrelated with any one
having the ability to produce apparent power problems.
Problem Procedure
Computer shuts Leave the computer off until it reaches room
down automatically. temperature. If the computer has reached room
temperature and it still does not start, or if it starts
but shuts down quickly, contact Technical Support.
AC power
If you have trouble turning on the computer with the AC adaptor connected,
check the status of the DC IN/Battery indicator. Refer to the Power
Condition Descriptions section for further information.
Problem Procedure
AC adaptor does not Check the connections to make sure that the
power the computer power cord/adaptor is firmly connected to the
computer and a working power outlet.
Check the condition of the cord and terminals. If
the cord is frayed or damaged, it should be
replaced, while if the terminals are soiled, they
should be cleaned with a clean cotton cloth.
If the AC adaptor still does not power the
computer, you should contact Technical Support.
Battery
If you suspect a problem with the battery, check the status of the DC IN/
Battery indicator.
Problem Procedure
Battery does not The battery might be discharged. Connect the AC
power the computer adaptor to recharge the battery.
Problem Procedure
The BIOS setting If the RTC battery becomes completely
and system date/ discharged, the realtime clock and calendar will
time are lost. stop working. The RTC battery should be replaced
only by your dealer or by a Dynabook service
representative, and then set the date/time in the
dynabook Setup Utility by using the following
steps:
1. Launch the dynabook Setup Utility.
Refer to the dynabook Setup Utility section for
further information.
2. Set the date in the System Date field.
3. Set the time in the System Time field.
4. Follow the on-screen instructions to proceed.
BIOS
Problem Procedure
The computer Disconnect the AC adaptor for several seconds
cannot be powered and then reconnect the AC adaptor. After that,
on press the power button.
If it does not work, press the power button twice
again.
If it still does not work, press and hold the power
button for 12 seconds.
Real-Time Clock (RTC) information might be
cleared if the power is turned on by pressing the
power button. You should set the system date/time
manually in dynabook Setup Utility.
If it still does not operate properly, you should
contact your reseller or dealer.
Keyboard
Keyboard problems can be caused by the setup and configuration of the
computer. Refer to the The Keyboard section for further information.
Problem Procedure
No display Press the function keys to adjust the display
priority, and to make sure that it is not set for
output to an external monitor.
Markings appear on These marks might have come from contact with
the computer's the keyboard and Touch Pad while the display
display panel. panel has been closed. Try to remove the marks
by gently wiping the display panel with a clean dry
cloth or, if this fails, with a good quality LCD screen
cleaner. In this latter instance, you should always
follow the instructions with the screen cleaner and
always ensure that you let the display panel dry
properly before closing it.
Internal Storage
Problem Procedure
Computer does not Check to see whether there is a disc in the optical
boot from internal disc drive - if so remove it and try to start the
storage computer again.
If this has no effect, check the Boot Priority
Options setting under Boot within the dynabook
Setup Utility.
Problem Procedure
You cannot access a Make sure the drive’s disc tray is securely closed.
disc in the optical Press gently until it clicks into place.
disc drive Open the disc tray and make sure the disc is
properly seated. It should lie flat with the label
facing up.
A foreign object in the disc tray might block laser
light from reading the disc. Make sure there is no
obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with
a clean cloth dipped in water or a neutral cleaner.
Problem Procedure
Memory media card Remove the memory media card from the
error occurs computer and then reinsert it in order to ensure
that it is firmly connected.
If the problem persists, then you should refer to the
documentation supplied with your memory media
card for further information.
You cannot write to Remove the memory media card from the
a memory media computer and check to ensure that it is not write
card protected.
Pointing device
If you are using a USB mouse, you should also refer to both the USB
mouse section and the documentation supplied with your mouse.
Touch Pad
Problem Procedure
The Touch Pad does Check the device settings.
not work. Click Start -> (Settings) -> Devices ->
Touchpad.
or
Click Start -> Windows System -> Control Panel
-> Hardware and Sound -> Mouse.
Mouse pointer does In this instance, the system might be busy. Try
not respond to moving the mouse again after waiting a short
pointing device while.
operation
Double-tapping In this instance, you should initially try changing
(Touch Pad) does the double-click speed setting within the Mouse
not work Control utility.
1. To access this utility, click Start -> Windows
System -> Control Panel -> Hardware and
Sound -> Mouse.
2. Within the Mouse Properties window, click the
Buttons tab.
3. Set the double-click speed as required and
click OK.
USB mouse
Problem Procedure
Mouse pointer does In this instance, the system might be busy.Try
not respond to moving the mouse again after waiting a short
mouse operation while.
Remove the mouse from the computer and then
reconnect it to a free USB port in order to ensure
that it is firmly attached.
Double-clicking does In this instance, you should initially try changing
not work the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Start -> Windows
System -> Control Panel -> Hardware and
Sound -> Mouse.
2. Within the Mouse Properties window, click the
Buttons tab.
3. Set the double-click speed as required and
click OK.
Fingerprint sensor
Problem Procedure
Fingerprints cannot 1. Save your work.
be registered or 2. Click Start -> (Power) and then select
deleted. Restart.
3. Hold down the F2 key and then release this
key just after the computer is powered on to
show the dynabook Setup Utility.
4. Select Security -> BIOS Password ->
Supervisor, and then register the Supervisor
Password. (If the User Password has been
registered, clear it first.)
5. Select Clear Fingerprint data, and then
press Yes.
6. Clear Supervisor Password. (If necessary,
register the User Password again after that.)
7. To save the changes and exit the utility, press
the F10 key and proceed by selecting Yes or
select Exit -> Exit Saving Changes -> Yes.
The computer restarts immediately.
USB device
In addition to the information in this section, also refer to the documentation
supplied with your USB device.
Problem Procedure
I cannot use the Sleep and Charge function might be disabled.
Sleep and Charge Enable the Sleep and Charge function under
function. USB Charge within the dynabook Settings.
When there is a current overflow of the external
device connected to the compatible port, USB bus
power (DC5V) supply might be stopped for safety
reasons. When this happens, disconnect an
external device if some external devices are
connected. After that, turn the power of the
computer ON/OFF to restore the function. If this
function can still not be used even if only one
external device is connected, stop using the
external device because its current is over the
acceptable value of this computer.
Some external devices might not be able to use
the Sleep and Charge function. In this case, please
try one or more of the following methods.
Turn OFF the computer while external devices
are connected.
Connect external devices after turning OFF of
the computer.
If this function can still not be used, change the
setting to disable the function and stop using this
function.
The battery depletes If Sleep and Charge function is enabled, the
quickly even when I computer's battery discharges during hibernation
turned OFF the or when the computer is turned off.
power of the Connect the AC adaptor to the computer or disable
computer. the Sleep and Charge function.
Sound system
In addition to the information in this section, also refer to the documentation
supplied with your audio device.
Problem Procedure
No sound is heard Press the function keys to increase or decrease
volume.
Check the software volume settings.
Check to see if Mute is turned to Off.
Check to make sure that the headphone
connection is secure.
Check within the Windows Device Manager
application to ensure that the sound device is
enabled and that the device is properly working.
Annoying sound is In this instance, you might be experiencing
heard feedback from either the internal microphone or an
external microphone connected to the computer.
Refer to Sound System and Video mode for further
information.
Volume cannot be adjusted during Windows start
up or shut down.
If you are still unable to resolve the problem,
contact Technical Support.
External monitor
Also refer to Operating Basics, and to the documentation supplied with
your monitor for further information.
Wireless LAN
Problem Procedure
Cannot access Make sure that the wireless communication
Wireless LAN function of the computer is on.
If problems persist, contact your LAN
administrator.
Bluetooth®
Problem Procedure
Cannot access Check to ensure that the wireless communication
Bluetooth® device function of the computer is on.
Check to ensure that power to the external
Bluetooth® device is turned on.
Check to ensure that no optional Bluetooth®
Adaptor is installed in the computer. The built-in
Bluetooth® hardware cannot operate
simultaneously with another Bluetooth® controller.
If you are still unable to resolve the problem,
contact Technical Support.
Technical support
If you require any additional help using your computer or if you are having
problems operating the computer, you might need to contact us for
additional technical assistance.
Technical support
If you are still unable to solve the problem and suspect that it is hardware
related, read the enclosed warranty booklet or visit the technical support
website http:// emea.dynabook.com/support-country-selector
Physical Dimensions
The following physical dimensions do not include parts that extend beyond
the main body. The physical dimensions vary depending on the model you
purchased.
Environmental Requirements
Conditions Ambient temperature Relative humidity
Operating 5°C (41°F) to 35°C 20% to 80%
(95°F) (noncondensing)
Non-operating -20°C (-4°F) to 60°C 10% to 90%
(140°F) (noncondensing)
Wet-bulb temperature 29°C maximum
Power Requirements
AC adaptor 100-240V AC
50 Hz or 60 Hz (cycles per second)
Computer 19 V DC
10 6
15 11
UL approved
BS approved
AS approved
Approved by the appropriate
agency
Canada China
Security
Dynabook strongly recommends that you enable encryption
functionality, otherwise your computer is open to illegal access by an
outsider using a wireless connection. If this occurs, the outsider might
illegally access your system, eavesdrop, or cause the loss or
destruction of stored data.
Dynabook is not liable for the loss of data due to eavesdropping or
illegal access through the wireless LAN and the damage thereof.
Card Specifications
Radio Characteristics
Radio Characteristics of Wireless LAN module might vary according to:
Country/region where the product was purchased
Type of product
Wireless communication is often subject to local radio regulations.
Although Wireless LAN wireless networking products have been designed
for operation in the license-free 2.4 GHz and 5 GHz band, local radio
The range of the wireless signal is related to the transmit rate of the
wireless communication. Communications at lower transmit range might
travel larger distances.
The range of your wireless devices can be affected when the
antennas are placed near metal surfaces and solid high-density
materials.
Range is also impacted due to "obstacles" in the signal path of the
radio that might either absorb or reflect the radio signal.
Security
Two advanced security mechanisms ensure a high level of security:
Authentication prevents access to critical data and makes it impossible
to falsify the origin of a message.
Encryption prevents eavesdropping and maintains link privacy.
Worldwide operation
The Bluetooth® radio transmitter and receiver operate in the 2.4 GHz band,
which is license-free and compatible with radio systems in most countries
in the world.
Europe
Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe
Taiwan
1. Important notice
The frequency bandwidth of this equipment may operate within the same
range as industrial devices, scientific devices, medical devices, microwave
ovens, licensed radio stations and non-licensed specified low-power radio
stations for mobile object identification systems (RFID) used in factory
production lines (Other Radio Stations).
1. Before using this equipment, ensure that it does not interfere with any
of the equipment listed above.
2. If this equipment causes RF interference to other radio stations,
promptly change the frequency being used, change the location of
use, or turn off the source of emissions.
3. Contact an authorized service provider if you have problems with
interference caused by this product to Other Radio Stations.
(5)
(4)
/ax
/ax
Device Authorization
This device obtains the Technical Regulation Conformity Certification and it
belongs to the device class of radio equipment of low-power data
communication system radio station stipulated in the Telecommunications
Business Law of Japan.
The useable system memory for models equipped with the AMT function is
16 - 64 MB, less than that of models not equipped with the AMT function.
The amount of the difference depends on the amount of memory installed.
Vision
Display: To change of text similar to zoom in or out in browser or
using the magnifying glass option. You can personalise your
background and other colours. Show animations, transparency and
automatically hide scroll bars in Windows can be enabled or disabled.
The Show notification can be adjusted for 5 seconds, 7 seconds, 15
seconds, 30 seconds, 1 minute and 5 minutes.
Cursor & pointer: Makes pointer, cursor and touch feedback easier
to see. Change pointer size and colour, cursor thickness, touch
feedback and make visual feedback for touch points darker and larger.
Magnifier: Makes part or all of your screen bigger allowing words and
images easier to see. For more information, refer to Use Magnifier to
make things on the screen easier to see.
Colour Filters: Makes photos and colours easier to see by applying a
colour filter to your screen. Toggle Turn on colour filters to enable or
disable this feature. Then, select a colour filter from the menu and see
which one best suits you.
High contrast: This can be turned on using the toggle under Turn on
high contrast. Then, choose a theme from the drop-down menu to
customise colour for links and button text. To turn high contrast mode
on or off from the sign-in screen, select the Ease of access button
, then turn on the toggle under High Contrast. From the keyboard
press Left Alt + Left Shift + Print Screen.
Narrator: Screen-reading app built into Windows 10. For more
information, refer to How to use Narrator.
Click here for more information about making your device easier to see or
use without a screen.
Interaction
Speech: Talk instead of type. Press the (Windows key) + H to
start dictation or select the microphone button on the touch keyboard.
Cortana, the Windows 10 built-in digital assistant can help with setting
reminders, opening apps, finding facts, and sending emails and text
messages.
Cortana is only available in certain countries and some Cortana
features might not be available everywhere.
Keyboard: Among many other features, this option allows those with
limited typing ability to type by pointing and clicking.
Mouse: Allows you to change the size, color of the mouse pointer
making it easier to view. Other mouse properties settings are
customizable through the Additional mouse options.
Eye control: Allows you to setup an eye tracking device. Refer to
Compatible Eye tracking device for more information.
For more information about Ease of Access and other accessibility features
with the preloaded Windows 10 operating system, click here.
All ports used for input or output device connections are industry
standards and can be used to connect to any industry standard
compatible third party devices.
Power On/Off: User can choose to have their notebook go to sleep
mode to avoid having to manually power off or click on Start and then
select (Power) > Shutdown when closing the lid. Click here for
more information on this feature. The notebook can be configured to
resume when the lid is open without having to push the power on
button. This can be specified in the Power Options. Right click on the
battery icon in task bar and select Power Options to configure.
Sign-in options: Windows offer a number of sign-in options including
biometric and non-biometric, refer to Sign-in options in Chapter 2 of
the user manual.
Touch Pad: The Touch Pad on the palm rest support several
features, refer to Using the Touch Pad section for more information.
Keyboard: The number of keys available on your keyboard depends
on which region your computer is configured for, with keyboards being
available for numerous languages. There are different types of keys,
functions keys, Windows special keys, and the keypad overlay. Refer
to The Keyboard section for more information.
Fingerprint Sensor: Some notebooks configuration have fingerprint
sensor for enrolling and recognizing fingerprints. Refer to Using the
Fingerprint Sensor section for more information.
Battery: When the AC adaptor is not connected, the main power
source of the computer is the main battery. Refer to the Battery
section for information about charging and caring of the battery pack.
Memory Media: The computer is equipped with a memory media slot
that can accommodate some kinds of memory media with various
memory capacities so that you can transfer data between devices.
Refer to Memory media section for more information.
Smart Card: Some notebook configuration include Smart Card slot.
Refer to Smart Card section for more information.
CPU
CPU performance in your computer product might vary from specifications
under the following conditions:
use of certain external peripheral products
use of battery power instead of AC power
use of certain multimedia, computer generated graphics or video
applications
use of standard telephone lines or low speed network connections
use of complex modeling software, such as high end computer aided
design applications
use of several applications or functionalities simultaneously
use of computer in areas with low air pressure (high altitude >1,000
meters or >3,280 feet above sea level)
use of computer at temperatures outside the range of 5°C to 30°C (41
-86°F) or >25°C (77°F) at high altitude (all temperature references are
approximate and might vary depending on the specific computer
model - contact Technical Support for details).
CPU performance might also vary from specifications due to design
configuration.
Under some conditions, your computer product might automatically shut
down. This is a normal protective feature designed to reduce the risk of lost
data or damage to the product when used outside recommended
conditions. To avoid risk of lost data, always make back-up copies of data
by periodically storing it on an external storage medium. For optimum
performance, use your computer product only under recommended
conditions. Read additional restrictions in your product documentation.
Contact technical service and support, refer to Technical support section
for more information.
64-Bit Computing
Certain 32-bit device drivers and/or applications might not be compatible
with a 64-bit CPU/operating system and therefore might not function
properly.
Battery Life
Battery life might vary considerably depending on product model,
configuration, applications, power management settings, and features
utilized, as well as the natural performance variations produced by the
design of individual components. Published battery life numbers are
achieved on select models and configurations tested by Dynabook at the
time of publication. Recharge time varies depending on usage. Battery
might not charge while computer is consuming full power.
After going through many charge and discharge cycles, the battery loses its
ability to perform at maximum capacity and needs to be replaced. This is a
normal phenomenon for all batteries. To purchase a new battery pack, see
the accessories information that is shipped with your computer.
Wireless LAN
The transmission speed over the wireless LAN and the distance over which
wireless LAN can reach might vary depending on surrounding
electromagnetic environment, obstacles, access point design and
configuration, and client design and software/hardware configurations.
The actual transmission speed is lower than the theoretical maximum
speed.
Copy Protection
Applicable copy protection standards included in certain media might
prevent or limit recording or viewing of the media.
AC adaptor
additional 4-41
E
connecting 2-3
Equipment checklist 2-1
DC IN 19V jack 3-6
External monitor
problems 6-17
B
Battery
extending life 4-22
H
monitoring capacity 4-20 Hard disk drive
real time clock 3-14, 4-18 automatic power off 5-11
save mode 5-11
types 4-17
K
Battery pack
replacing 4-22 Keyboard
function keys 4-4
Function keys F1...F12 4-4
Bluetooth 7-7 problems 6-7
Windows special keys 4-6
C
Cleaning the computer 1-20 L
Cooling vents 3-6, 3-8 LAN
cable types 4-31
D connecting 4-31
Display
M
automatic power off 5-11
Media care
opening 2-5
Card care 4-33
screen 3-12
Memory card care 4-33
P S
SD/SDHC/SDXC Card
Password
formatting 4-33
power on 5-11
note 4-32
Starting the computer by
password 5-8
Supervisor 5-8 Security lock 4-41
user 5-7
SIM card
installing 4-24
Power removing 4-26
Hibernation Mode 2-12
panel on/off 5-11
Shut Down mode 2-9 Sleep Mode
Sleep Mode 2-10 setting 2-10
turning off 2-9 System automatic 5-11
turning on 2-6
Smart Card
Problems inserting 4-35
AC power 6-5
Analyzing the problem 6-2
Battery 6-5 Sound system
Dual Pointing device 6-10 problems 6-16
External monitor 6-16
Hardware and system
checklist 6-4
HDD 6-8, 6-9
T
Internal display panel 6-8
Touch Screen 4-1
Keyboard 6-7
V
Video mode 4-45
W
Web Camera 3-11