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    Bank of Ireland App User Guide

    Uploaded by

    Mostafa Hamouda
    The document provides instructions for logging into a mobile banking app and completing strong customer authentication for online credit card payments. It describes the login screens users will see when opening the app and entering their PIN, as well as approval screens notifying them of a payment that requires authentication either through a push notification or by opening the app. Completing the authentication in the app by entering a PIN or approving the payment allows the online transaction to be finalized.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Bank of Ireland App User Guide

    Uploaded by

    Mostafa Hamouda
    15 views8 pages
    The document provides instructions for logging into a mobile banking app and completing strong customer authentication for online credit card payments. It describes the login screens users will see when opening the app and entering their PIN, as well as approval screens notifying them of a payment that requires authentication either through a push notification or by opening the app. Completing the authentication in the app by entering a PIN or approving the payment allows the online transaction to be finalized.

    Original Description:

    Original Title

    Bank Of Ireland App User Guide (5)

    Copyright

    © © All Rights Reserved

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    PDF, TXT or read online from Scribd

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    The document provides instructions for logging into a mobile banking app and completing strong customer authentication for online credit card payments. It describes the login screens users will see when opening the app and entering their PIN, as well as approval screens notifying them of a payment that requires authentication either through a push notification or by opening the app. Completing the authentication in the app by entering a PIN or approving the payment allows the online transaction to be finalized.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    15 views8 pages

    Bank of Ireland App User Guide

    Uploaded by

    Mostafa Hamouda
    The document provides instructions for logging into a mobile banking app and completing strong customer authentication for online credit card payments. It describes the login screens users will see when opening the app and entering their PIN, as well as approval screens notifying them of a payment that requires authentication either through a push notification or by opening the app. Completing the authentication in the app by entering a PIN or approving the payment allows the online transaction to be finalized.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 8

    Logging in

    2 B365 Screens for Commercial Credit Card

    Logging into our mobile banking app

    First log in or logging into a profile with multiple User IDs Second log in or logging

    Home Screen 365 PIN Login Screen 365 PIN Login Screen
    After clicking the app Enter in the After clicking the app Your can will be
    Your can will be
    on your smartphone’s requested digits from on your smartphone’s visible on the first
    visible on the first
    home screen, you will your 365 PIN. home screen, you will screen.
    screen.
    be brought to the be brought straight to
    mobile app home the login screen and
    screen. Select the requested digits from
    User ID you wish to your 365 PIN.
    log into.
    Mobile Banking App Home Screens
    4 B365 Screens for Commercial Credit Card

    Mobile Banking App Home Screens

    Credit Card Only Profile (Stand Alone) Personal Profile with Credit Card Added Personal Profile & Stand Alone

    Home Screen 365 Login Screen Home Screen 365 Login Screen Home Screen 365 Login Screen
    The home screen After logging in, you The home screen After logging in, you The home screen After logging in, you
    will display only one can only see the will display only one can all the Bank of will display both the can only see the
    User ID, after the credit card on the User ID, after the Ireland accounts you personal and stand- credit card on the
    first login when you stand-alone 365 first login when you have on 365 online. alone 365 User IDs. stand-alone 365
    click the app you will profile. click the app you will profile.
    be brought be brought
    immediately to enter immediately to enter
    PIN screen. PIN screen.
    Strong Customer Authentication (SCA) Approval Screens
    6 B365 Screens for Commercial Credit Card

    Strong Customer Authentication (SCA) Approval Screens (1/3)

    What using you card online will look like Second log in or logging

    Pay Now Payment Authorisation Prompt


    After selecting the online purchase and entering in your card details, you will After selecting Pay Now, your online card payment may be challenging and
    need to complete additional steps after selecting the Pay Now button. the above screen will appear notifying you to complete Strong Customer
    Authentication.
    7 B365 Screens for Commercial Credit Card

    Logging into our mobile banking app (2/3)

    What using you card online will look like Don’t have push notifications enabled?

    Push Notification Swipe to Approve Confirm your PIN Authorisation Done Open the App
    A push notification will After clicking into the Enter in the A confirmation screen If you don’t have push
    be sent to your notification, you will requested digits from will appear requesting notifications enabled
    smartphone device be asked to swipe on your 365 PIN. you to return to the but need to verify the
    advising Action the payment. sender’s site. online card payment,
    Required. simply open the App
    and select Waiting for
    your approval
    8 B365 Screens for Commercial Credit Card

    Strong Customer Authentication (SCA) Approval Screens (3/3)

    What using you card online will look like

    Confirm Approval
    Once you return to the checkout page, select I have approved in BOI App
    and the online payment will be completed.

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