Create PIN Code

Please create your Personal Code (PIN Code)

containing 6 digits

Nafath App
User Manual 5.0
 Index
• About Nafath App 02
• Login 03
• Main Screens 09
o Requests 11
o Location Verification 22
o Requests History 28
o Settings 30

• Absher Self-service Kiosk Services 32

o Activate Your National Digital Identity (Absher) 34
o Update Your Digital Identity Number (Absher) 39
o Temporarily Pause Your Digital Identity (Absher) 45
About Nafath App
A national application that enables the
verification of individuals' digital
identity, issued and activated by
Absher, via their biometrics features;
to allow users to access and benefit
from digital services provided by
government and private entities in a
safe and reliable manner
Login
 Login

To login to the Nafath application, use your ID number and the password
associated with your Absher account

4 Nafath App
 Login

01
Open the Nafath app and tap on
Login

02
Enter your ID number and the
password used in your Absher
account

5 Nafath App
 Login

03
A verification code (OTP) will be sent
to your mobile number used in your
Absher account, enter the code to
proceed

04
Create PIN Code

Please create your Personal Code (PIN

Code) containing 6 digits

Create your personal code (6-digit

number)

6 Nafath App
 Login

05 Confirm PIN Code

Please confirm your PIN code

Confirm the personal code (PIN

code) that has been entered in the
previous step

06
6

Once the verification process has

started, instructions on capturing
the biometrics will be displayed

Get ready for face verification

Place your face within the frame

displayed on the screen, then click
on the Capture button when it
turns into a green color

7 Nafath App
 Login

07
Position the phone in accordance
with the instructions displayed on
the screen, while considering
adhering to the following:
Ensuring rear camera cleanliness
Avoiding the existence of any
other objects in the image
Ensuring that the entire face is
visible in the capture frame and
the phone position is in-line with
the face position
Ready for capture. Please press
the capture button

Ensuring sufficient lighting

Once all of the instructions have
been followed, the Capture button
will turn green, then press the button Cancel

to complete the verification process

08
When the biometric verification
process is completed, you will see a
message indicating that the login
process has been completed and
the Nafath application has been
successfully linked to your device

Authentication was successful

and the request has been
accepted

Finish

8 Nafath App
Main Screens
 Main Screens

The user can access all Nafath app services by clicking on the icon at the
top of the page to show the main screens:

Settings Location Requests Requests

Verification History

10 Nafath App
 Requests
Accepting Requests That do not Require Biometric Verification

Accepting Requests That Require Biometric Verification

 Requests Acceptance Service

A service that allows the user to accept verification requests received

from the government and private entities' platforms/applications
integrated with Nafath app, As the application will be in a waiting mode
to receive requests, and once a verification request is received, it will be
displayed immediately within the requests screen

You have a login

The application is request
ready from …..
to receive
new request

12 Nafath App
 Requests
Accepting Requests That do not Require Biometric Verification

Accepting Requests That Require Biometric Verification

 Accepting Requests That do not Require Biometric Verification

01
Alert now
You have a login request from
Nafath platform

When you receive a verification

request from one of the service
providers’ integrated platforms or
applications, you will receive a
notification indicating that you have
a verification request in Nafath app

02
Open Nafath app to review the
incoming request

Face ID

14 Nafath App
 Accepting Requests That do not Require Biometric Verification

03
On the Requests screen, the
incoming request will be displayed
to enable the acceptance or the
rejection of the request
You have a login
request from …..

04
When you click on Accept button,
three options of the request number
will appear on the screen. you have
to select the request number that
matches the number shown on the
service provider's
application/platform

15 Nafath App
 Accepting Requests That do not Require Biometric Verification

05 PIN Code

Please enter your PIN code

Enter your personal code (PIN),

which is the 6-digit code that you
have created previously during the
application login process

06
When the verification process is
completed, you will see a message
indicating that the request has been
successfully accepted

Authentication was successful

and the request has been
accepted

Finish

16 Nafath App
 Requests
Accepting Requests That do not Require Biometric Verification

Accepting Requests That Require Biometric Verification

 Accepting Requests That Require Biometric Verification

01
Alert now
You have a login request from
Nafath platform

When you receive a verification

request from one of the service
providers’ integrated platforms or
applications, you will receive a
notification indicating that you have
a verification request in Nafath app

02
Open Nafath app to review the
incoming request

Face ID

18 Nafath App
 Accepting Requests That Require Biometric Verification

03
On the Requests screen, the
incoming requests will be displayed
to enable the acceptance or the
rejection of the request
You have a login
request from …..

04
When you click on Accept button,
three options of the request number
will appear on the screen. you have
to select the request number that
matches the number shown on the
service provider's
application/platform

19 Nafath App
 Accepting Requests That Require Biometric Verification

05 PIN Code

Please enter your PIN code

Enter your personal code (PIN),

which is the 6-digit code that you
have created previously during the
application login process

06
Once the verification process has
started, instructions on capturing
the biometrics will be displayed

Get ready for face verification

Place your face within the frame

displayed on the screen, then click
on the Capture button when it
turns into a green color

20 Nafath App
 Accepting Requests That Require Biometric Verification

05
Position the phone in accordance
with the instructions displayed on
the screen, while considering
adhering to the following:
Ensuring rear camera cleanliness
Avoiding the existence of any
other objects in the image
Ensuring that the entire face is
visible in the capture frame and
the phone position is in-line with Ready for capture. Please press
the face position the capture button

Ensuring sufficient lighting

Once all of the instructions have
been followed, the Capture button
will turn green, then press the button Cancel

to complete the verification process

06
When the biometric verification
process is completed, you will see a
message indicating that the request
has been successfully accepted

Authentication was successful

and the request has been
accepted

Finish

21 Nafath App
Location Verification
 Location Verification

A service that ensures the completion of the identity verification

process within a specific location.

This service relies on the use of NFC-enabled Smart Scanning Devices,

where the mobile is placed near the device to start the verification
process.

23 Nafath App
 Location Verification

01
When you arrive at the designated
place, open the Nafath app and tap
on the Location Verification option

02
The scanning instructions will be
displayed, press start to begin the
verification process

24 Nafath App
 Location Verification

03
After pressing the start scanning
button, hold your mobile phone near
the on-site NFC reader to generate a
location verification request

04
On the Requests screen, the
incoming request will be displayed
to enable the acceptance or the
rejection of the request

25 Nafath App
 Location Verification

05
Once the verification process has
started, instructions on capturing the
biometrics will be displayed

Get ready for fingerprints verification

-Place your left hand horizontally on a

flat surface
-Direct the rear camera towards your
fingers
-Wait for the squares to change into a
green color

06
Place your left hand horizontally on a
flat surface, direct the back camera
towards your fingers, and position the
phone in accordance with the
instructions displayed on the screen,
while considering adhering to the
following:
Ensuring rear camera cleanliness
Avoiding the existence of any other
objects in the image
Ensuring that all fingers -except
the thumb- have appeared in the
capture frame
Ensuring sufficient lighting
Once all of the instructions have been
followed, The fingerprint image will be
captured automatically to complete the
verification process
26 Nafath App
 Location Verification

07
Wait for the fingerprint verification
process to be completed

Verifying your fingerprints.

Please wait

08
When the fingerprint verification
process is completed, you will see a
message indicating that your request
has been successfully accepted

27 Nafath App
Requests History
 Requests History

Through the Requests History screen, you can view the previous
requests that were performed through the app, along with their status
and dates

29 Nafath App
Settings
 Settings

Through the Settings Screen, you can adjust the application's

appearance and language, in addition to reviewing contact information,
frequently asked questions and the application's privacy policy.

31 Nafath App
Absher Self-service Kiosk Services
Activate Your National Digital Identity (Absher)

Update Your Digital Identity Number (Absher)

Temporarily Pause Your Digital Identity (Absher)

 Absher Self-service Kiosk Services

Services that allow users to manage their National Digital Identity

(Absher) account without having to visit self-service kiosks.

33 Nafath App
Absher Self-service Kiosk Services
Activate Your National Digital Identity (Absher)

Update Your Digital Identity Number (Absher)

Temporarily Pause Your Digital Identity (Absher)

 Activate Your National Digital Identity (Absher) Service

A service that enables users to activate their National Digital

Identity (Absher) without the need to visit the self-service kiosks

35 Nafath App
 Activate Your National Digital Identity (Absher) Service

01
Open the Nafath app and tap on
Settings

02
From the Absher Self-service
Services menu, select Activate Your
National Digital Identity (Absher)
option

36 Nafath App
 Activate Your National Digital Identity (Absher) Service

03
Enter your ID number and the
password used in your Absher
account

04
A verification code (OTP) will be sent
to your mobile number used in your
Absher account, enter the code to
proceed

37 Nafath App
 Activate Your National Digital Identity (Absher) Service

05
Answer the verification question,
which serves as an additional
verification factor of your identity

06
Once the verification process has
started, instructions on capturing the
biometrics will be displayed

Get ready for fingerprints verification

-Place your left hand horizontally on a

flat surface
-Direct the rear camera towards your
fingers
-Wait for the squares to change into a
green color

38 Nafath App
 Activate Your National Digital Identity (Absher) Service

07
Place your left hand horizontally on a
flat surface, direct the back camera
towards your fingers, and position
the phone in accordance with the
instructions displayed on the screen,
while considering adhering to the
following:
Ensuring rear camera cleanliness
Avoiding the existence of any
other objects in the image
Ensuring that all fingers -except
the thumb- have appeared in the
capture frame
Ensuring sufficient lighting
Once all of the instructions have
been followed, The fingerprint image
will be captured automatically to
complete the verification process

08
Wait for the fingerprint verification
process to be completed

Verifying your fingerprints.

Please wait

39 Nafath App
 Activate Your National Digital Identity (Absher) Service

09
When the fingerprint verification
process is completed, you will see a
message indicating that your Absher
account has been successfully
Activated

40 Nafath App
Absher Self-service Kiosk Services
Activate Your National Digital Identity (Absher)

Update Your Digital Identity Number (Absher)

Temporarily Pause Your Digital Identity (Absher)

 Update Your Digital Identity Number (Absher) Service

A service that enables users to update their mobile number that is

linked to their National Digital Identity (Absher) without the need to
visit the self-service kiosks

42 Nafath App
 Update Your Digital Identity Number (Absher) Service

01
Open the Nafath app and tap on
Settings

02
From the Absher Self-service
Services menu, select the Update
Your Digital Identity Number
(Absher) option

43 Nafath App
 Update Your Digital Identity Number (Absher) Service

03
Enter your ID number and the
password used in your Absher
account

04
Enter the new mobile number

44 Nafath App
 Update Your Digital Identity Number (Absher) Service

05
A verification code (OTP) will be sent
to the new mobile number entered in
the previous step, enter the code to
proceed

06
Once the verification process has
started, instructions on capturing the
biometrics will be displayed

Get ready for fingerprints verification

-Place your left hand horizontally on a

flat surface
-Direct the rear camera towards your
fingers
-Wait for the squares to change into a
green color

45 Nafath App
 Update Your Digital Identity Number (Absher) Service

07
Place your left hand horizontally on a
flat surface, direct the back camera
towards your fingers, and position
the phone in accordance with the
instructions displayed on the screen,
while considering adhering to the
following:
Ensuring rear camera cleanliness
Avoiding the existence of any
other objects in the image
Ensuring that all fingers -except
the thumb- have appeared in the
capture frame
Ensuring sufficient lighting
Once all of the instructions have
been followed, The fingerprint image
will be captured automatically to
complete the verification process

08
Wait for the fingerprint verification
process to be completed

Verifying your fingerprints.

Please wait

46 Nafath App
 Update Your Digital Identity Number (Absher) Service

09
When the fingerprint verification
process is completed, you will see a
message indicating that your Absher
account phone number has been
successfully updated

Your Absher account phone

number has been successfully
updated – Check after 10
minutes

47 Nafath App
Absher Self-service Kiosk Services
Activate Your National Digital Identity (Absher)

Update Your Digital Identity Number (Absher)

Temporarily Pause Your Digital Identity (Absher)

 Temporarily Pause Your Digital Identity (Absher) Service

A service that enables users to temporarily pause their Digital

Identity (Absher) without the need to visit the self-service kiosks

49 Nafath App
 Temporarily Pause Your Digital Identity (Absher) Service

01
Open the Nafath app and tap on
Settings

02
From the Absher Self-service
Services menu, select the
Temporarily Pause Your Digital
Identity option

50 Nafath App
 Temporarily Pause Your Digital Identity (Absher) Service

03
Enter your ID number and the
password used in your Absher
account

04
Answer the verification question,
which serves as an additional
verification factor of your identity

51 Nafath App
 Temporarily Pause Your Digital Identity (Absher) Service

05
Confirm the process of suspending
your Absher account by clicking on
the Proceed button

06
Once the verification process has
started, instructions on capturing the
biometrics will be displayed

Get ready for fingerprints verification

-Place your left hand horizontally on a

flat surface
-Direct the rear camera towards your
fingers
-Wait for the squares to change into a
green color

52 Nafath App
 Temporarily Pause Your Digital Identity (Absher) Service

07
Place your left hand horizontally on a
flat surface, direct the back camera
towards your fingers, and position
the phone in accordance with the
instructions displayed on the screen,
while considering adhering to the
following:
Ensuring rear camera cleanliness
Avoiding the existence of any
other objects in the image
Ensuring that all fingers -except
the thumb- have appeared in the
capture frame
Ensuring sufficient lighting
Once all of the instructions have
been followed, The fingerprint image
will be captured automatically to
complete the verification process

08
Wait for the fingerprint verification
process to be completed

Verifying your fingerprints.

Please wait

53 Nafath App
 Temporarily Pause Your Digital Identity (Absher) Service

09
When the fingerprint verification
process is completed, you will see a
message indicating that your Absher
account has been successfully
suspended

54 Nafath App
Nafath App
User Manual 5.0