User Guide en
User Guide en
Nafath App
User Manual 5.0
Index
• About Nafath App 02
• Login 03
• Main Screens 09
o Requests 11
o Location Verification 22
o Requests History 28
o Settings 30
To login to the Nafath application, use your ID number and the password
associated with your Absher account
4 Nafath App
Login
01
Open the Nafath app and tap on
Login
02
Enter your ID number and the
password used in your Absher
account
5 Nafath App
Login
03
A verification code (OTP) will be sent
to your mobile number used in your
Absher account, enter the code to
proceed
04
Create PIN Code
6 Nafath App
Login
06
6
7 Nafath App
Login
07
Position the phone in accordance
with the instructions displayed on
the screen, while considering
adhering to the following:
Ensuring rear camera cleanliness
Avoiding the existence of any
other objects in the image
Ensuring that the entire face is
visible in the capture frame and
the phone position is in-line with
the face position
Ready for capture. Please press
the capture button
08
When the biometric verification
process is completed, you will see a
message indicating that the login
process has been completed and
the Nafath application has been
successfully linked to your device
Finish
8 Nafath App
Main Screens
Main Screens
The user can access all Nafath app services by clicking on the icon at the
top of the page to show the main screens:
10 Nafath App
Requests
Accepting Requests That do not Require Biometric Verification
12 Nafath App
Requests
Accepting Requests That do not Require Biometric Verification
01
Alert now
You have a login request from
Nafath platform
02
Open Nafath app to review the
incoming request
Face ID
14 Nafath App
Accepting Requests That do not Require Biometric Verification
03
On the Requests screen, the
incoming request will be displayed
to enable the acceptance or the
rejection of the request
You have a login
request from …..
04
When you click on Accept button,
three options of the request number
will appear on the screen. you have
to select the request number that
matches the number shown on the
service provider's
application/platform
15 Nafath App
Accepting Requests That do not Require Biometric Verification
05 PIN Code
06
When the verification process is
completed, you will see a message
indicating that the request has been
successfully accepted
Finish
16 Nafath App
Requests
Accepting Requests That do not Require Biometric Verification
01
Alert now
You have a login request from
Nafath platform
02
Open Nafath app to review the
incoming request
Face ID
18 Nafath App
Accepting Requests That Require Biometric Verification
03
On the Requests screen, the
incoming requests will be displayed
to enable the acceptance or the
rejection of the request
You have a login
request from …..
04
When you click on Accept button,
three options of the request number
will appear on the screen. you have
to select the request number that
matches the number shown on the
service provider's
application/platform
19 Nafath App
Accepting Requests That Require Biometric Verification
05 PIN Code
06
Once the verification process has
started, instructions on capturing
the biometrics will be displayed
20 Nafath App
Accepting Requests That Require Biometric Verification
05
Position the phone in accordance
with the instructions displayed on
the screen, while considering
adhering to the following:
Ensuring rear camera cleanliness
Avoiding the existence of any
other objects in the image
Ensuring that the entire face is
visible in the capture frame and
the phone position is in-line with Ready for capture. Please press
the face position the capture button
06
When the biometric verification
process is completed, you will see a
message indicating that the request
has been successfully accepted
Finish
21 Nafath App
Location Verification
Location Verification
23 Nafath App
Location Verification
01
When you arrive at the designated
place, open the Nafath app and tap
on the Location Verification option
02
The scanning instructions will be
displayed, press start to begin the
verification process
24 Nafath App
Location Verification
03
After pressing the start scanning
button, hold your mobile phone near
the on-site NFC reader to generate a
location verification request
04
On the Requests screen, the
incoming request will be displayed
to enable the acceptance or the
rejection of the request
25 Nafath App
Location Verification
05
Once the verification process has
started, instructions on capturing the
biometrics will be displayed
06
Place your left hand horizontally on a
flat surface, direct the back camera
towards your fingers, and position the
phone in accordance with the
instructions displayed on the screen,
while considering adhering to the
following:
Ensuring rear camera cleanliness
Avoiding the existence of any other
objects in the image
Ensuring that all fingers -except
the thumb- have appeared in the
capture frame
Ensuring sufficient lighting
Once all of the instructions have been
followed, The fingerprint image will be
captured automatically to complete the
verification process
26 Nafath App
Location Verification
07
Wait for the fingerprint verification
process to be completed
08
When the fingerprint verification
process is completed, you will see a
message indicating that your request
has been successfully accepted
27 Nafath App
Requests History
Requests History
Through the Requests History screen, you can view the previous
requests that were performed through the app, along with their status
and dates
29 Nafath App
Settings
Settings
31 Nafath App
Absher Self-service Kiosk Services
Activate Your National Digital Identity (Absher)
33 Nafath App
Absher Self-service Kiosk Services
Activate Your National Digital Identity (Absher)
35 Nafath App
Activate Your National Digital Identity (Absher) Service
01
Open the Nafath app and tap on
Settings
02
From the Absher Self-service
Services menu, select Activate Your
National Digital Identity (Absher)
option
36 Nafath App
Activate Your National Digital Identity (Absher) Service
03
Enter your ID number and the
password used in your Absher
account
04
A verification code (OTP) will be sent
to your mobile number used in your
Absher account, enter the code to
proceed
37 Nafath App
Activate Your National Digital Identity (Absher) Service
05
Answer the verification question,
which serves as an additional
verification factor of your identity
06
Once the verification process has
started, instructions on capturing the
biometrics will be displayed
38 Nafath App
Activate Your National Digital Identity (Absher) Service
07
Place your left hand horizontally on a
flat surface, direct the back camera
towards your fingers, and position
the phone in accordance with the
instructions displayed on the screen,
while considering adhering to the
following:
Ensuring rear camera cleanliness
Avoiding the existence of any
other objects in the image
Ensuring that all fingers -except
the thumb- have appeared in the
capture frame
Ensuring sufficient lighting
Once all of the instructions have
been followed, The fingerprint image
will be captured automatically to
complete the verification process
08
Wait for the fingerprint verification
process to be completed
39 Nafath App
Activate Your National Digital Identity (Absher) Service
09
When the fingerprint verification
process is completed, you will see a
message indicating that your Absher
account has been successfully
Activated
40 Nafath App
Absher Self-service Kiosk Services
Activate Your National Digital Identity (Absher)
42 Nafath App
Update Your Digital Identity Number (Absher) Service
01
Open the Nafath app and tap on
Settings
02
From the Absher Self-service
Services menu, select the Update
Your Digital Identity Number
(Absher) option
43 Nafath App
Update Your Digital Identity Number (Absher) Service
03
Enter your ID number and the
password used in your Absher
account
04
Enter the new mobile number
44 Nafath App
Update Your Digital Identity Number (Absher) Service
05
A verification code (OTP) will be sent
to the new mobile number entered in
the previous step, enter the code to
proceed
06
Once the verification process has
started, instructions on capturing the
biometrics will be displayed
45 Nafath App
Update Your Digital Identity Number (Absher) Service
07
Place your left hand horizontally on a
flat surface, direct the back camera
towards your fingers, and position
the phone in accordance with the
instructions displayed on the screen,
while considering adhering to the
following:
Ensuring rear camera cleanliness
Avoiding the existence of any
other objects in the image
Ensuring that all fingers -except
the thumb- have appeared in the
capture frame
Ensuring sufficient lighting
Once all of the instructions have
been followed, The fingerprint image
will be captured automatically to
complete the verification process
08
Wait for the fingerprint verification
process to be completed
46 Nafath App
Update Your Digital Identity Number (Absher) Service
09
When the fingerprint verification
process is completed, you will see a
message indicating that your Absher
account phone number has been
successfully updated
47 Nafath App
Absher Self-service Kiosk Services
Activate Your National Digital Identity (Absher)
49 Nafath App
Temporarily Pause Your Digital Identity (Absher) Service
01
Open the Nafath app and tap on
Settings
02
From the Absher Self-service
Services menu, select the
Temporarily Pause Your Digital
Identity option
50 Nafath App
Temporarily Pause Your Digital Identity (Absher) Service
03
Enter your ID number and the
password used in your Absher
account
04
Answer the verification question,
which serves as an additional
verification factor of your identity
51 Nafath App
Temporarily Pause Your Digital Identity (Absher) Service
05
Confirm the process of suspending
your Absher account by clicking on
the Proceed button
06
Once the verification process has
started, instructions on capturing the
biometrics will be displayed
52 Nafath App
Temporarily Pause Your Digital Identity (Absher) Service
07
Place your left hand horizontally on a
flat surface, direct the back camera
towards your fingers, and position
the phone in accordance with the
instructions displayed on the screen,
while considering adhering to the
following:
Ensuring rear camera cleanliness
Avoiding the existence of any
other objects in the image
Ensuring that all fingers -except
the thumb- have appeared in the
capture frame
Ensuring sufficient lighting
Once all of the instructions have
been followed, The fingerprint image
will be captured automatically to
complete the verification process
08
Wait for the fingerprint verification
process to be completed
53 Nafath App
Temporarily Pause Your Digital Identity (Absher) Service
09
When the fingerprint verification
process is completed, you will see a
message indicating that your Absher
account has been successfully
suspended
54 Nafath App
Nafath App
User Manual 5.0