43UP7500PSF
43UP7500PSF
43UP7500PSF
SERVICE MANUAL
CHASSIS : UJ13E
MODEL : 43UP7500PSF
CAUTION
BEFORE SERVICING THE CHASSIS, READ THE SAFETY PRECAUTIONS IN THIS MANUAL.
Any reproduction, duplication, distribution (including by way of email, facsimile or other electronic means),
publication, modification, copying or transmission of this Service Manual is STRICTLY PROHIBITED unless you
have obtained the prior written consent of the LG Electronics entity from which you received this Service Manual.
The material covered by this prohibition includes, without limitation, any text, graphics or logos in this Service
Manual.
Copyright © 2021 LG Electronics Inc. All rights reserved. Only training and service purposes.
CONTENTS
CONTENTS ............................................................................................... 2
SPECIFICATION ........................................................................................ 6
4. General Specification
No Item Specification Remark
1 Market Brazil
2 Broadcasting system Digital : SBTVD
Digital : DVB-T, DVB-T2
3 Available Channel BAND NTSC
VHF 2 ~ 13
UHF 14 ~ 69
DTV 2 ~ 69
CATV 1 ~ 135
4 Receiving system Digital : ISDB-T
Analog :NTSC-M/PAL-N/PAL-M
5 HDMI Input HDMI 1 PC / DTV Format(UHD) Support 6Gbps
HDMI 2 PC / DTV Format(UHD) Support 6Gbps, Support ARC (UP80 / UP73)
HDMI 3 PC / DTV Format(UHD) Support 6Gbps, Support ARC
HDMI 4 PC / DTV Format(UHD) Support 6Gbps
6 Audio out SPDIF out Rear
HeadPhone out Rear
7 USB Input(2EA) EMF, DivX HD, For SVC (download) JPEG, MP3, DivX HD
(6) After finishing the update, it will show a pop-up below the picture
(1) Go to Menu -> All Settings -> Support -> Software Update, (1) Go to Menu -> All Settings -> Support -> Software Update
then check Auto update is turned on.
(2) After the update complete, the user can check a pop-up (2) If it found upper version SW than the TV SW version, TV
below the picture, which indicated update is complete and would show a pop-up like below the picture.
the new version will be applied after the TV turn off and on. “The latest version of the SW is available for your TV. Do
you want to update now”
(3) If the user want to check the process of updating (3) [Yes] : update starts.
[Menu -> All Settings -> Support -> Software Update] [No] : Close the pop-up, check out later
(4) If the user started the update, the TV shows a pop-up
below the picture.
13V
EPI block 13V(PANEL_VCC) 13V(PANEL_VCC) 3.5V_ST
- 11 -
HDMI1(2.0) Power
To 13V 3.3V
I2S Out HDMI2(ARC)
Panel MAIN Audio AMP B/D
I2C 0 HDMI3(2.0)
USB_WIFI
IF
IQ (+/-), IP(+/-) IF (+/-)
Copyright ©
BLOCK DIAGRAM
IF_S 3.3V
tuner
TS
Signal flow
TUNER TUNER
SPDIF OUT
USB_WIFI
ETHERNET
CVBS/YPbPr
I2C 1/2
H-
Supplied Voltage
(S,S2) (T2/C/A)
3.5V_ST I2C 2
In/output Voltage
LNB 13V
AMP
Air/
T2/C/S/S2 H-NIM
DVB-S
MAX323
3.5V_ST Cable
SPDIF
RS-232
To WIFI/BT
Sub
AV/COMP
Assy Combo
Area OPT
900
400
LV2
HS1
540
120
LV1
HW1
800
HP1
570
200A
700
530
500
A10
200T
121
820
ARC1
200
AR1
2. Structure of Latch
Backcover
Case Top
Guide Panel
3. B/C Disassemble Guide
If you press top of B/C, partial latches will open by Gap “A” and
latches will open If you pull B/C to top side in this state.
Basic
Pressing
(Step 5) Case Top Screw disassemble (side screw) and Case Top disassemble
* Screw down 4ea * Hook top 4ea / side L 3ea / side R 3ea
NG OK
1) Attach the LED Array to the round hole on Cover Bottom embo.
2) Press the LED Array on the surface of Cover Bottom.
3) Connect the CNT to the LED Array.
1 No video/Normal audio 1
2 No video/No audio 2
4 Color error 4
First of all, Check whether there is SVC Bulletin in GSCS System for these model.
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error A. Video error date
symptom
No video/ Normal audio Revised date
First of all, Check whether all of cables between board is inserted properly or not.
(Main B/D↔ Power B/D, LVDS or EPI or CEDS Cable, Speaker Cable, IR B/D Cable,,,)
☞A1 ☞A18
No video Normal Y Check Back Light Y Check Power Y Replace T-con/Main
On Normal
Normal audio audio On with naked eye Board Board or module
voltage
13.2V etc.
N N N
Move to No Check Power Board 13.2V output Repair Power
☞A18
video/No audio Board or parts
End
N
Repair Power
Board or parts
1
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error A. Video error date
symptom
No video/ No audio Revised date
☞A18
No Video/ Check various Check and
Y
No audio voltages of Power Normal
replace
Board (13.2V…) voltage?
MAIN B/D
N End
Replace Power
Board and repair
parts
2
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error A. Video error date
symptom
Picture broken/ Freezing Revised date
N
☞ A4
Check RF Cable N
Normal Y Check SVC Check Tuner Y
Connection Close
1. Reconnection Picture? S/W Version Bulletin? soldering
2. Install Booster N
Y
N
S/W Upgrade
Normal N Contact with signal distributor
Picture? or broadcaster (Cable or Air)
Normal N
Y Picture? Replace
Main B/D
Y
Close
Close
3
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error A. Video error date
symptom
Color error Revised date
☞ A7
☞A6 ※ Check and
replace Link
Check color by input
Y Cable Y Y
-External Input Color Color Color
(EPI or Vx1 Replace Main B/D Replace module
-AV error? error? error?
Cable) and
-HDMI
N contact N N
condition
☞A28
External Input/ Check external External Y
Check Test pattern Component device and device/ Cable Replace Main/T-con B/D
error cable normal
Request repair
for external
device/cable
4
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
☞A6 ☞ A7 N
Check
Check color condition by input external Check and
Screen Y Y Screen N Screen
-External Input device Normal? replace Link Replace Main/T-con B/D
normal? normal? normal?
-HDMI connection Cable
condition
N N For LGD panel Y
Y
Replace Main B/D
Replace Request repair End End
module for external
☞A28 device
Check Test pattern
For other panel
Y
Connect other external
Normal N
device and cable N Replace
screen? HDMI/ (Check normal operation of Screen
Main /T-con
DVI External Input, Component, normal?
B/D
Y RGB and HDMI/DVI by
connecting Jig, pattern
Generator ,Set-top Box etc.
End
5
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error B. Power error date
symptom
No power Revised date
☞A17 ☞A18
DC Power on Replace
Check Power Y Normal N Check Power Y
by pressing Power Key OK? Power
LED LED On? operation? On ‘”High”
On Remote control B/D
. Stand-By: Red or Turn On
N Y
. Operating: Turn Off
Check Power cord Replace Main B/D
was inserted properly
☞A18
Measure voltage of each output of Power B/D
N
Normal?
Y Y Y
Normal
Replace Main B/D
voltage?
Normal
Close Check ST-BY 7.8V
Y
voltage? N
☞A18 Replace Power B/D
N
Replace Power
B/D
6
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error B. Power error date
symptom
Off when on, off while viewing, power auto on/off Revised date
Check outlet
N CPU Y
Check A/C cord Error? Replace Main B/D Normal? End
Abnormal
N
Check for all 2- phase
Y Replace Power B/D
power out Abnormal
1
7
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error B. Power error date
symptom
Off when on, off while viewing, power auto on/off Revised date
* Please refer to the all cases which can be displayed on power off mode.
Power Off list Explanation Action contents
Power off when TV is not turned off during a certain time
KEYTIMEOUT RESULT : micom force to trigger TV power off. Check & Change Main B/D
CONDITION : When pressing power key while power on/off status, CPU does not response within 8 seconds
8
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error C. Audio error date
symptom
No audio/ Normal video Revised date
☞A21 ☞A22+A18
No audio
Check user N Check audio
Normal Y
menu > Off 13.2V of Power
Screen normal voltage
Speaker off Board
Y N
Check N
Disconnection Replace MAIN Board End
Speaker
disconnection
Y
Replace Speaker
9
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error C. Audio error date
symptom
Wrecked audio/ discontinuation/noise Revised date
Wrecked audio/
☞A22+A18
Check and replace
Discontinuation/ Check audio
speaker and
Noise for B+ Voltage (13.2V)
connector
Check input all audio
signal Y
Signal
-RF
normal? Wrecked audio/ Y
-External Input Normal
signal Discontinuation/
N Replace Main B/D voltage?
Noise only
for D-TV
N
Wrecked audio/
Discontinuation/
Replace Power B/D
Noise only
for Analog
(When RF signal is not
received)
Request repair to external Wrecked audio/ Replace Main B/D End
cable/ANT provider Discontinuation/
Noise only
for External Input
(In case of N
External Input Connect and check Normal
signal error) other external audio?
Check and fix device
external device Y
10
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Replace R/C
11
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Normal Y
☞A4 operating?
Press the
Is show ok N
message? Home+Back key
RF Receiver ver N N about 5sec
is “00.00”?
Y
Replace
MR21
Y Close
12
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
☞A4 ☞A24
Wi-Fi Mac Check the Wifi wafer
Check the N Normal N Replace
value is 1pin Voltage?
INSTART menu Main B/D
“NG”?
Y
☞A24 Y
Close
Check & Repair
Wifi cable
connection
☞A4
Wi-Fi Mac value N
is “NG”? Close
13
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error D. Function error date
symptom
External device recognition error Revised date
Check technical
Check Y External Input
Signal information Technical N
input and Component Replace Main B/D
input? - Fix information information?
Recognition error
signal
- S/W Version
N Y
HDMI/
Check and fix DVI, Optical
Fix in Recognition Replace Main B/D
external device/cable accordance error
with technical
information
14
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error E. Noise date
symptom
Circuit noise, mechanical noise Revised date
Identify
Circuit Check location
noise Replace PSU
noise of noise
type
15
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process
Established
Error F. Exterior defect date
symptom
Exterior defect Revised date
Cabinet
Replace cabinet
damage
Remote
control Replace remote control
damage
Stand
Replace stand
dent
16
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Contents of Standard Repair Process Detail Technical Manual
43 55
50
60/65
75
70
* Depending on models
After turning on the power and disassembling the case, check with the naked eye,
whether you can see light from locations.
A1
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom A. Video error_No video/Normal audio date
Revised
Content Check White Balance value A2
date
<ALL MODELS>
Entry method
<ALL MODELS>
A3
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom A. Video error_Video error, video lag/stop date
Version checking method Revised
Content date A4
Version
RELEASE
A4
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom
A. Video error_Video error, video lag/stop
date
Revised
Content TUNER checking part A5
date
* Depending on models
< Below 75inch_ NANO7*,UP8*,UP77/77 >
Checking method:
1. Check the signal strength or check whether the screen is normal when the external device is connected.
2. After measuring each voltage from power supply, finally replace the MAIN BOARD.
A5
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error A. Video error _Vertical/Horizontal bar, Established
symptom residual image, light spot date
Revised
Content connection diagram date A6
<ALL MODELS>
A6
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom A. Video error_Color error date
Revised
Content Check Link Cable(Vx1/EPI/CEDS) reconnection condition date A7
43 55
50
60/65
75
70
* Depending on models
Check the contact condition of the Link Cable, especially dust or mis insertion.
A7
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Appendix. Examples of Symptoms(Image error) Check for poor cable contact
Symptom
Item Cause Symptom Image
Name
A - 1/11
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Appendix. Examples of Symptoms(Image error) Check for poor cable contact
Symptom
Item Cause Symptom Image
Name
A - 2/11
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Appendix. Examples of Symptoms(Main) Check parts by symptom
Symptom
Item Cause Symptom Image
Name
A - 3/11
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Appendix. Examples of Symptoms(Main) Check parts by symptom
Symptom
Item Cause Symptom Image
Name
A - 4/11
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Appendix. Examples of Symptoms(Main) Check parts by symptom
Symptom
Item Cause Symptom Image
Name
Right-side
Main
Screen Right-side screen problem
problem
LG logo
Main Screen picture spread problem
Screen problem
A - 5/11
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Appendix. Examples of Symptoms(Module) Check parts by symptom
Symptom
Item Cause Symptom Image
Name
A - 6/11
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Appendix. Examples of Symptoms(Module) Check parts by symptom
Symptom
Item Cause Symptom Image
Name
A - 7/11
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Appendix. Examples of Symptoms(Module) Check parts by symptom
Symptom
Item Cause Symptom Image
Name
Darkness at the
MODULE bottom of the MODULE internal BLU breakage
screen
A - 8/11
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Appendix. Examples of Symptoms(Only if using T-con Board) Check parts by symptom
Symptom
Item Cause Symptom Image
Name
A - 9/11
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Appendix. Examples of Symptoms(Only if using T-con Board) Check parts by symptom
Symptom
Item Cause Symptom Image
Name
A - 10/11
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Appendix : Exchange Power Board (PSU)
No Light No picture/Sound Ok
A - 11/11
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom B. Power error _No power date
Revised
Content Check front Power Indicator date A17
A17
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom
B. Power error _No power
date
Revised
Content Check power input voltage and ST-BY 7.8V A18
date
Power Check Sequence
<ALL MODELS>
RELEASE
Entry method
A19
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom
C. Audio error_No audio/Normal video
date
Revised
Content Checking method in menu when there is no audio date A20
<ALL MODELS>
Checking method
A20
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom C. Audio error_No audio/Normal video date
Voltage and speaker checking method Revised
Content date A21
when there is no audio
①
②
1 SPK_ R-FT
2 SPK_ R+FT
3 SPK_ L-FT
4 SPK_ L+FT
③
< Below 75inch_ NANO7*,UP8*,UP77 > * Depending on models
A21
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom D. Function error date
Revised
Content Remote control operation checking method date A22
1. Check IR cable condition between IR & Main board.( Check picture number① and ②)
2. Check the standby 3.5V on the terminal 6 pin. (③)
3. AS checking the Pre-Amp(IR LED light), the power is in ON condition, an Analog Tester
needle should move slowly, otherwise, it’s defective.
A22
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom D. Function error date
Revised
Content Remote control operation checking method date A23
1. Check BT/Wifi cable condition between BT/Wifi assy & Main board.( Check ① and ②)
2. Check the 3.5V on the terminal 22. (③) * Depending on models
A23
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom E. Etc date
Revised
Content How to use the Service remote control date A24
0 4 1 3
RELEASE
0 4 1 3
A24
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom E. Etc date
Revised
Content How to use the Service remote control date A25
[ETC] Each time pressing the KEY button, Mode gets changed to ETC and P-ONLY each time
Simplink (Added
Access to the Simplink-connected device
Function)
TILT Used for screen tilting change (Access to the old PDP control mode)
A25
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom E. Etc date
Revised
Content How to use the Service remote control date A26
B-TOOTH
Connected to Blue-Tooth
(Added function)
Model Nam ex) 42PG60D-NA Current Model Name S/W Version ex)
IN-START V03.11.0 Current S/W version
MICOM Version ex) V3.05.0 current Mi-Com version UTT ex) User TV total usage time
CH + - Channel Up/Down
HDMI1,2,3,4
Connects to HDMI 1,2,3,4
(Add function)
A26
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom E. Etc date
Revised
Content Check items after Main B/D replacement date A27
A27
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.
Standard Repair Process Detail Technical Manual
Error Established
symptom E. Etc date
Adjustment Test pattern - ADJ Key Revised
Content date A28
Checking item : 1. Defective pixel 2. Residual image 3. MODULE error (ADD-BAR,SCAN BAR..)
4.Video error (Classification of MODULE or Main-B/D!)
A28
Copyright © 2021 LG Electronics Inc. All rights reserved.
Only for training and service purposes.