National Seminar On ADR in Consumer Protection in India

Rajiv Gandhi National University of Law, Punjab
2nd National Seminar

on
Alternative Dispute Resolution (ADR) in
Consumer Protection in India
organised by
CENTRE FOR ALTERNATIVE DISPUTE

RESOLUTION
&
CENTRE FOR CONSUMER PROTECTION LAW
AND ADVOCACY
&
DR. P.C. MARKANDA CHAIR ON ADR
April 20, 2024

ABOUT THE UNIVERSITY
The Rajiv Gandhi National University of Law (RGNUL), Punjab, was

established by the State Legislature of Punjab by passing the Rajiv
Gandhi National University of Law, Punjab Act 2006 (Punjab Act No. 12 of
2006). The Act incorporated a University of Law of national stature in
Punjab, to fulfil the need for a Centre of Excellence in legal education in
the modern era of globalization and liberalization. The University
acquired approval of the Bar Council of India (BCI) in July 2006. The
University also got registered with the University Grants Commission
(UGC), New Delhi under Section 2(f) of the University Grants
Commission Act, 1956 and has been declared fit to obtain grant from the
(UGC) under Section 12-B of the UGC Act, 1956. The University was
accredited with 'A' Grade by National Assessment and Accreditation
Council (NAAC) in 2015. RGNUL, Punjab was granted autonomy under
UGC Regulations, Clause 5 Dimensions of Autonomy for Category-II
Universities in April 2018. The Ministry of Human Resource
Development, Government of India, ranked RGNUL the first amongst the
cleanest Higher Educational Institutions, Swachh Campus (2019) in the
category of Government Residential Universities.
ABOUT THE ORGANIZERS
ABOUT THE DR. PC MARKANDA CHAIR ON ADR AT RGNUL
Late Advocate Dr. P.C. Markanda was one of the leading arbitration lawyers in India. He was
popularly known as the Father of Indian Arbitration. To carry forward his legacy and vision,
RGNUL has set up Dr. P.C. Markanda Chair on ADR. The objective of the Chair is to set up RGNUL
as a hub of Arbitration and to render training and technical assistance by way of setting up
training institutes for Arbitration and Mediation. To conduct meaningful research in the areas of
ADR and provide consultancy by way of introducing legal start-ups and collaborations in the
country. To impart basic education by way of initiating new degree, diploma and certificate
courses by uplifting the core principles and ethics behind ADR.
ABOUT THE CENTRE FOR ALTERNATIVE DISPUTE RESOLUTION

Centre for Alternative Dispute Resolution (CADR) has been established to promote students’ and
researchers’ interest in Alternative Dispute Resolution constituting dispute resolution methods
like Arbitration, Negotiation, Mediation and Conciliation. ADR mechanisms are slowly gaining
momentum and are becoming a part of Indian justice delivery system. It is all due to the efforts of
Legal Services Authorities under the Legal Services Authorities Act, 1987. These dispute
resolution methods, though more economical and faster are not yet very popular among
common Indian masses. CADR endeavours to promote and develop ADR as a vehicle of socio-
economic and political justice. The ultimate objective of the Centre is to strengthen ADR
mechanism in the country by emerging as a platform for students to further their interests in the
field. A strong team of teachers and students is working towards achieving this end.
ABOUT THE CENTRE FOR CONSUMER PROTECTION LAW AND ADVOCACY
Another Centre of excellence, namely Centre for Consumer Protection Laws and Advocacy
(CCPLA) has been established on the campus. The aim of the centre is to conduct advanced
research in various aspects related to the Consumer Protection Law; to provide consultancy in
consumer protection litigation by involving students, faculty members and practicing lawyers; to
excel in undertaking empirical research works in the fields of consumer protection; to establish a
platform for the purpose of Training the Trainers in order to magnify the potential of the
advocates dealing in Consumer Protection Law; to equip them thoroughly with the laws and the
analytical ability to strengthen the functional paradigm of NGOs working and contributing in the
area; to provide legal aid to the under-privileged sections of the Indian society in order to
promote awareness in the context; and to render guidance and encouraging 'Public Interest
Litigation'. The centre plans to start a Post-Graduate Diploma in Consumer Protection Law and
Advocacy in order to encourage consumer awareness in the society and to give impetus to
welfare oriented legislations.
ABOUT THE SEMINAR
Consumer courts in India, are burdened with lakhs of
pending cases and for petty amounts consumers have to wait
for years to get justice. In order to strengthen and empower
consumer rights in India The Consumer Protection Act, 2019
which is considered as a milestone in protecting the rights of
the consumers has been passed by the parliament. The New
Consumer Protection law was given a striking feature with
the introduction of Mediation as an ADR mechanism to tackle
the consumer matters and reduce the number of matters in
the various commissions. The National Seminar on Alternate
Dispute Resolution (ADR) in Consumer Protection in India
aims to provide a comprehensive platform for stakeholders to
delve into the crucial intersection of consumer rights and
effective dispute resolution mechanisms. With the ever-
evolving landscape of consumerism and the increasing need
for expedient resolution of consumer disputes, exploring ADR
methods becomes paramount. This seminar serves as a
catalyst for dialogue, knowledge exchange, and collaboration
among legal experts, policymakers, industry professionals,
consumer advocates, and academia. By bringing together
stakeholders from diverse backgrounds, the seminar
endeavors to contribute towards enhancing access to justice,
promoting consumer welfare, and fostering a culture of
efficient dispute resolution in India.
SUB-THEMES
1. Overview of Consumer Protection Laws and ADR
Mechanisms in India.
2. Requirement of Online Mediation for Consumers.
3. Role and Appointment of an Unbiased Mediator in the
Dispute Resolution.
4. Mediation Support Mechanisms under Consumer
Protection Act, 2019.
5. The Future of Mediation for Consumers.
6. Process of Mediation Under Consumer Protection Act,
2019 and Its Best Practices.
7. Role of Technology in ADR: Opportunities and
Challenges.
8. Impact Analysis of Mediation under the Consumer
Protection Act, 2019.
9. Consumer Empowerment and Awareness in ADR
Processes.
10. Industry-Specific Perspectives: Case Studies and Best
Practices.
11. Judicial Role and Enforcement of ADR Awards.
12. Future Trends and Innovations in ADR for Consumer
Protection.
13. Any other topic relating to the Main Theme.
TENTATIVE SCHEDULE
Last Date for Abstract Submission 15th March 2024
Notification of
20th March 2024
Acceptance/Rejection of Abstract
Last Date for Registration 5th April 2024
Last Date to Submit the Final Paper 5th April 2024
REGISTRATION
Academicians/Professionals: INR 800 + GST
Students/Researchers: INR 500 + GST
For any co-authorship: INR 1200 + GST

PAPER SUBMISSION GUIDELINES
· Participants shall be required to submit an abstract of

around 350 words on or before 15th March, 2024.
· The research papers should pertain to the main theme
of the Seminar.
· Abstract shall also contain, the name of the
author/authors, email Id of the author/s contact number
and designation.
· Acceptance of abstracts shall be communicated
separately.
· Payment link shall be shared separately if the abstract
is selected.
· Full paper shall not exceed 6000 words. It shall be typed
in Times New Roman, Font Size 12 on A4 size paper on
any of the sub-themes of the conference with 1” margin
on all sides with 1.5 line spacing using MS Word.
· Abstracts and papers shall be required to be emailed to
events@rgnul.ac.in.
· Citation shall be strictly in accordance with OSCOLA.
· The university may publish selected papers. Selection
of papers for publication shall be the exclusive
discretion of the University.
ORGANIZING COMMITTEE
PATRON-IN-CHIEF
PROF (DR.) ANAND PAWAR
Vice-Chancellor (Officiating)/Registrar
FACULTY CO-ORDINATORS
Dr. Gurmanpreet Kaur Dr. Sangeeta Taak
Associate Professor of Law Assistant Professor of Law
Dr. Ankit Srivastava Dr. Wazida Rahman

Assistant Professor of Law Assistant Professor of Law
STUDENT CO-ORDINATORS
Aditi Garg Dhanya Jha

(+91 6239542902) (+91 8423057803 )
For further queries mail to events@rgnul.ac.in

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Rajiv Gandhi National University of Law, Punjab

2nd National Seminar

CENTRE FOR ALTERNATIVE DISPUTE

April 20, 2024

The Rajiv Gandhi National University of Law (RGNUL), Punjab, was

ABOUT THE CENTRE FOR ALTERNATIVE DISPUTE RESOLUTION

ABOUT THE CENTRE FOR CONSUMER PROTECTION LAW AND ADVOCACY

Last Date for Abstract Submission 15th March 2024

Last Date for Registration 5th April 2024

Last Date to Submit the Final Paper 5th April 2024

Students/Researchers: INR 500 + GST

For any co-authorship: INR 1200 + GST

· Participants shall be required to submit an abstract of

Dr. Ankit Srivastava Dr. Wazida Rahman

Aditi Garg Dhanya Jha

For further queries mail to events@rgnul.ac.in

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