Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                

Chapter 12.docx Revise 2 Boston 1

Download as docx, pdf, or txt
Download as docx, pdf, or txt
You are on page 1of 91

THE INFLUENCE OF ORGANIZATIONAL CULTURE ON EMPLOYEE ENGAGEMENT

OF SELECTED HOSPITALS

By

MARY CHRISTINE P. BOSTON

MAE ANNCELL C. ROA

CRISTEL MAE G. DIEL

MAICHA C. GABRIEL

JOHN DAVE I. MONES

A Research Paper Presented to the College of Business and Accountancy Faculty in Partial

Fulfillment of the Requirements for the course BA 303: Business Research

Notre Dame of Midsayap College


College of Business and Accountancy
Midsayap, Cotabato
December 2023
2

Approval Sheet

IN PARTIAL FULFILLMENT of the requirements for the degree of BACHELOR OF

SCIENCE AND BUSINESS ADMINISTRATION (BSBA), this research paper:

“THE INFLUENCE OF ORGANIZATIONAL CULTURE ON EMPLOYEE

ENGAGEMENT OF SELECTED HOSPITALS”

has been prepared and submitted by Mary Christine P. Boston, Mae Anncell C. Roa, Cristel

Mae G. Diel, Maicha C. Gabriel, and John Dave I. Mones who is hereby recommended for

the Oral Examination.

CRISTINE T. REMOT, MBA DANA A. FLORENDO, CPA, MM


Adviser Reader

ACCEPTED as PARTIAL FULFILLMENT of the requirements for the course BA 303:

BUSINESS RESEARCH

GENEVIEVE O. TORINO, DBM


Dean

APPROVED, November 2023 by the Panel of Assessors.

GENEVIEVE O. TORINO, DBM


Panelist

JUANITO C. DACULA JR., MBA ZENIA JOY S. GECOSALA, MBA


Panelist Panelist
Certificate of Authentic Authorship
3

We hereby certify that we are the authors of this research and that no part of it, nor the

entire paper, has been submitted for a degree at Notre Dame of Midsayap College or any other

university or institution.

We certify, that to the best of our understanding, our research does not infringe on

anyone's copyright or breach any proprietary rights, and that any inventions, methods,

quotations, or other content from other people's work used in our paper, whether published or

not, is completely accepted in compliance with standard referencing practices.

We also declare that this is a true copy of our practicum paper, including any final

changes, as approved by our panel of assessors.

MARY CHRISTINE P. BOSTON MAE ANNCELL C. ROA


Researcher Researcher

CRISTEL MAE G. DIEL MAICHA C. GABRIEL


Researcher Researcher

JOHN DAVE I. MONES


Researcher
4

Abstract

The study was conducted to provide knowledge as to the relationship between organizational

culture and employee engagement in the selected hospitals. It covered the demographic profile of

the respondents, the level of organizational culture, the frequency of employee engagement, the

significant relationship between organizational culture and employee engagement, and the

significant influence of organizational culture on employee engagement in the selected hospitals.

This study has fifty respondents composed of managerial and rank-and-file employees. It used a

purposive sampling technique in determining the population survey. Further, a descriptive-

correlational research design was applied to the study. Findings revealed that the level of

satisfaction with the organizational culture is very high; while the frequency of employee

engagement is high. Moreover, the study found that there is a significant relationship between

organizational culture and employee engagement and that organizational culture significantly

influenced employee engagement in the selected hospitals.

Keywords: organizational culture, employee engagement, hospital


5

Acknowledgement

We would like to express our deep and sincere gratitude to our research adviser, Mrs.

Cristine T. Remot, MBA, for her patience, enthusiasm, and immense knowledge, and for

providing invaluable guidance throughout this research. Her dynamism, vision, sincerity, and

motivation have deeply inspired us.

We appreciate our statistician, Mr. Angelo P. Florague, LPT, for sharing his knowledge

and helping us with data analysis and statistical computation. His statistical expertise was helpful

during the analysis and interpretation of the data that has been collected.

Our sincere gratitude goes out in particular to the panelists Mrs. Genevieve O. Torino,

DBM, Mr. Juanito C. Dacula Jr., MBA, Mrs. Zenia Joy S. Gecosala, MBA, for making our

defense a pleasurable moment and for their insightful comments and recommendations.

Most importantly to our respondents, we would like to express our sincere gratitude to the

bank personnel for their time and cooperation in providing the essential data, which contributed

to fulfilling the objectives of this study.

Above all, we thank the Almighty God, whose infinite wisdom gave us the capability to

surmount difficulties in making this study successful. We experience your guidance day by day.

Glory to Him, the Most Gracious!


6

Dedication

This research is utterly dedicated to our dear parents,

who have continuously provided their moral, spiritual,

emotional, and financial support, and served as our sources of inspiration

and strength to complete this research study.

The study is also dedicated to the teachers

who have assisted us in completing it and have made this research feasible.

To our, mentors, friends, and classmates

who offered their support and words of encouragement

for us to complete this research study.

Finally, we dedicated this whole study to our Almighty God

for giving us a healthy existence and for providing us with guidance,

strength, mental power, protection, and abilities.

We provide all of these to you.

The Researchers
7

Table of Contents

Page

Title Page …………………………………………………………………... 1

Approval Sheet……………………………………………………………… 2

Certificate of Authentic Authorship ……………………………................... 3

Abstract…………………………………………………………………....... 4

Acknowledgement…………………………………………………...……… 5

Dedication…………………………………………………….…………...... 6

Table of Contents……………………………………………….….……...... 7

List of Tables……………………………………………………...…........... 10

List of Figure……………………………………………………….........…. 11

Chapter

1 Introduction

Background of the Study …………………….…………… 12

Statement of the Problem………………………………..… 13

Significance of the Study…………………………….…….…. 14

Scope and Limitations of the Study …………………..…... 15

Definition of Terms……………………………………..…. 15

Related Literature……………………………………...…… 16

Theoretical Framework……………………………………... 26

Conceptual Framework……………………………………... 28

Hypotheses……………………………………………….….. 30
8

Table of Contents – continued

Chapter Page

2 Methods

Research Design…………...…………………………………. 31

Locale and Respondents of the Study ………………...……… 31

Sampling Technique…………………………...……………... 32

Instrumentation……………………………………...………... 32

Validity and Reliability of Instrument…………………...…… 33

Data Gathering Procedure…………………...…...………….… 33

Statistical Tools and Treatment of Data………………………. 34

3 Results

Demographic Profile of the Respondents……………….……... 35

Level of Organizational Culture …………………………...…... 36

Level of Employee Engagement…...…………………………... 39

Relationship Between Organizational Culture and

Employee Engagement………………………………… 41

Influence of Organizational Culture on

Employee Engagement ………………………………. 41

4 Discussion

Level of Organizational Culture…….………….……………. 44

Level of Employee Engagement …...………………….... 50

Relationship Between Organizational Culture and


Employee Engagement………………….……………. 53
9

Table of Contents – continued

Page

Influence of Organizational Culture on the


Employee Engagement ………………………………. 53

Summary of Major Findings…………………………………... 54

Conclusion……………………………………………………. 55

Recommendations……………………………………………. 56

References ….………………………………………………………………… 57

Appendices

A. Questionnaire………………………………………………… 73

B. Letters………………………………………………………… 78

C. Validation Rating ……………………………………………… 82

D. Curriculum Vitae……………………………………………… 84
10

List of Tables

Table Page

1 Demographic Profile of the Respondents……………………….…. 35

2 Level of Organizational Culture………..………………………….. 36

3 Level of Employee Engagement…………………………………… 39

4 Relationship Between Organizational Culture and


Employee Engagement…………………….……….………. 40

5 Influence of Organizational Culture on Employee


Engagement…………………………..……………………… 42
11

List of Figure

Figure Page

1 Schematic Diagram of the Conceptual Framework of


the Study…………………………...……………………… 29
12

Chapter 1

Introduction

Background of the Study

The onward movement of an organization and industry relies on the engagement of its

labor and organizational culture is one of the factors that drive employee engagement. When

organizational culture and employee expectations are misaligned, it can lead to disengagement.

Poor communication within the organizational culture can hinder understanding and

engagement. Several employees struggle in maintaining a proper work-life balance due to an

intensification of work, which is affecting their psychological well-being (Prasada et al., 2020).

In the state of HR survey, they listed employee engagement as their priority and burnout as the

biggest challenge (Meglio, 2023).

The study of Gallup (2022) on the State of the Global Workplace reports that European

workers are unhappy with their workplace. The fact that only fourteen percent (14%) of Europe’s

employees are engaged while working shows the unhappiness of European workers. The

engagement level of European workers is seven points lower than the global average of twenty

one percent (21%). The biggest decline in engagement was among healthcare workers, nine

points from early 2021 to 2022. After healthcare workers came the managers with seven points

decline from the start of 2021 till the end of that year.

The importance of an effective organizational culture and in accordance with company

goals cannot be ignored. Despite the strong influence of organizational culture on employee

engagement, there may be a gap between the culture desired by the company and the culture that

is actually embraced by employees. This gap occurs when there is a discrepancy between the

values officially declared by the company and the daily practices in the workplace. This
13

misalignment can result in employee dissatisfaction, frustration, and even decreased engagement

(Ekosusilo, 2020). Employee engagement and organizational culture are interrelated, and both

are critical to the success of organizations. By implementing employee engagement solutions and

improving organizational culture through employee involvement, organizations can create a

positive work environment that promotes productivity, innovation, and employee satisfaction

(Mandal, 2023).

According to the Philippine Star in 2023, sixty percent (60%) of employees in the

Philippines have engaged in quiet quitting due to the low salary they receive and the lack of

opportunities to move up in the company. Top reasons for quiet quitting in the region are to take

care of mental health forty eight percent (48%), prioritize work-life balance forty two percent

(42%), lack of opportunities to advance in the organization or to get salary increases forty

percent (40%) and low pay forty percent (40%). Moreover, Asia News Network 2022 also

added that 50 percent (50%) worker stress in the Philippines was the highest in Southeast Asia in

2021. While it was three points lower than fifty three percent (53%) in 2020, it was still higher

than the global average.

Locally, organizational culture related to employee engagement has not been

systematically analyzed. Researchers observed that it is vital to examine the organizational

culture and employee engagement in the locality. For this reason, researchers were driven to

conduct this study.

Statement of the Problem

Generally, the purpose of the study is to provide knowledge as to relationship between

organizational culture and employee engagement in the selected hospitals.


14

Specifically, the study sought to answer the following questions:

1. What is the demographic profile of the respondents in terms of position in the hospital

and years of employment?

2. What is the level of organizational culture of employees in the selected hospitals in terms

of dominant characteristics, organizational leadership, management of employees, organization

glue, strategic emphases, and criteria of success?

3. What is the frequency of employee engagement in the selected hospitals in terms of

vigour, dedication, and absorption?

4. Is there a significant relationship between the organizational culture and employee

engagement in the selected hospitals?

5. Does organizational culture influence employee engagement in the selected hospitals?

Significance of the Study

The findings of the study may be significant to the following individuals or institutions:

Hospitals. This study may aid in improving their organizational and performance personal

qualities.

Hospital Employees. This study may motivate them to foster positive relationships and

embody the company culture.

Human Resource Managers. This study may assist them in developing and enhancing

their employee organizational culture.

Educational Institutions. Findings of this study may serve as a basis for the school to

provide studies on the factors influencing organizational culture on employee engagement

particularly in the hospital industry.


15

Future Researchers. This study may use as a reference and guide for students

conducting a research study about the influence of organizational culture on employee

engagement.

Scope and Limitations of the Study

This study was focused to the organizational culture and employee engagement in

selected hospitals the Province of Cotabato. The respondents were composed of fifty (50)

hospital employees, who are currently employed in the different hospitals in the locality.

Therefore, the responses of the selected respondents may limit the findings to the general

population of the hospitals in the locality. The study was conducted last October 2023.

Definition of Terms

For better understanding, the following were defined based on their operational in the

study:

Organizational Culture. - refers to the pattern of values, norms, beliefs, attitudes, and

assumptions that may not have been articulated but shape the ways in which people behave and

get things done.

Criteria of Success. - refers to the criteria or levels used to determine if a goal,

aim, target, or outcome has been met or was successful.

Dominant Characteristics. - refers to the quality that a company consistently

demonstrates or expresses exhibits.

Management of Employees. - refers to the effort made to support employees in

doing their best work each day in order to meet the organization’s overall goals.

Organization Glue. - refers to the ties that enable two disparate parts of a number

of organizational sides to work as a single entity.


16

Organizational Leadership. - a management strategy in which group members are

inspired to complete tasks successfully in support of the organizations strategic.

Strategic Emphases. - provides information on the organization’s identity, nature,

and direction.

Employee Engagement. refers to the happy, contented mental state that is associated

with labor and is marked by vigour, dedication, and absorption.

Absorption. - refers to being fully concentrated and deeply engrossed in one’s

work, whereby time passes quickly and one has difficulties with detaching oneself from

work.

Dedication. - refers to the characterized as being filled with a sense of

purpose, real, inspiration, pride, and challenge.

Vigour. - refers to the having a lot of energy and mental fortitude when

working, being willing to put effort into one’s work, and remaining persistent even when

things go tough.

Related Literature

Organizational Culture

Organizational culture is a crucial factor that shapes the values, beliefs, and behaviors of

employees within a company. It provides a framework for decision-making, communication, and

problem-solving that influences how employees interact with each other, customers, and the

wider community (Sisodia et al. 2018). Employees who fit the company culture are more likely

to be engaged in their work. When the company recognizes and rewards excellent performance

by employees, it can stimulate higher employee productivity and engagement (Williamson,

2023). A positive organizational culture promotes healthy development of the organization. It


17

also actively mobilizes the performance of the employees and makes them work with more

enthusiasm. Moreover, it improves production efficiency and the benefits of a positive

organizational culture are self-evident (Satyendra, 2023).

Engagement and productivity can be affected by social cohesion, feeling supported by

one's supervisor, information sharing, common goals and vision, communication, and trust.

Employees want to feel valued and respected; they want to know that their work is meaningful,

and their ideas are heard. Highly engaged employees are more productive and committed to the

organizations in which they work (Chicago, 2023). Worker engagement is defined as the

emotional investment employees make in their organizations. It is the passion, involvement, and

motivation they bring to work, which they use to guide their work. The culture creates the

environment in the organization and influences the nature of the long-term plans that move the

organization toward its vision. Culture also dictates the policies and processes that enable the

organization to live its mission every day (Michigan, 2023). The more conducive the culture of

an organization or company, the greater the level of engagement of the employees. The

proposition that organizational culture has a positive and significant effect on employee is

confirmed both theoretically and statistically (Narti et al., 2021).

Dominant Characteristics. To foster a healthy work environment, you’ll want to set a

positive tone, provide training and resources, set boundaries, and give dominant personalities

room to shine. American academics (Anderson & Kilduff, 2023), examine the characteristics and

behaviors of people with dominant personalities. Employees with dominant personalities are less

likely to be people pleasers and can be excellent at examining all sides of a problem or all

possible solutions. Their process doesn't have to be unpleasant or terrifying; it can be active,

enjoyable, and fruitful (Cantwell, 2021). Dominant personality types are task-oriented. They care
18

about outcomes, not processes. Almost every team has at least one dominant personality type

who is motivated by winning, competition, and reaching results. While dominant personality

types are often seen as commanding and confident, their characteristics have a flip side.

Dominant personalities types operate on urgency and appreciate efficiency. They are the type of

colleagues that you should skip pleasantries with and get straight to the point (Wilding, 2023).

Taking risks is the way to create opportunity and progress. When an entrepreneur takes certain

risk, the competition is not willing to take, they can become leaders in their field. Risk-taking

shows a team that the entrepreneur is a true business visionary and leader who believes in the

potential reward on the other side. Risk-taking enables and encourages innovation, which can be

an important product/service differentiate (Zuckerberg, 2023).

Organizational Leadership. A management approach in which leaders help set strategic

goals for the organization while motivating individuals within the group to successfully carry out

assignments in service to those goal (Tokar, 2023). Organizational leaders provide employees

with much-needed direction and general counsel to help them grow in their careers while also

contributing to organizational success. It is crucial for each corporation to improve their

organizational leadership efficiency in order to bring effectiveness in the performance of an

organization as a whole directly and indirectly (Arzubiaga et al.,2018; Moslehpour et al., 2019).

Good leaders lead their employees well while good organizational leaders steer their

teams in the direction that the organization wishes to move in and focus on their team members

and help them grow for improvement. An organizational leader also does the same; however,

with the added nuance of growth that is in line with the company’s road-map and focused

heavily on the company’s vision and strategic plan (Emeritus, 2022). It also allows leaders to
19

create innovative settings to encourage employees to share ideas and concepts in a confident

manner (Malibari, 2022).

Management of Employees. Employee management is one of the tactics used by firms in

the hospitality sector to enhance their performance. Management of Employees was developed to

enhance employee growth and total performance. The way management motivate and give the

opportunity to participate in decision-making processes, they become more committed to their

job (Jahmani et al., 2023). The study found that organizational performance is positively

correlated with employee management, and that organizational systems, structure, and physical

environment all have an impact on employee management. Ensuring employees perform to the

best of their ability is a priority for every organization (Danao, 2023).

Experts agree that employees who have more control over how, when, and where they do

their job will work harder and find their work more engaging. And given the chance to show off

what they can do, employees will put their best foot forward and feel more satisfied at the end of

the day (Wong, 2023). Sometimes, they provide the most valuable business lessons an

entrepreneur can learn. Failure helps shape future business strategies and can eventually lead to

business growth (Penn, 2023). Being unique is supremely important in business and why carving

out your distinctive path may be a game-changer. Embracing your distinctiveness sets your

business apart from the crowd and attracts customers, partners, and opportunities resonating with

your unique vision and values (Steidl, 2019).

Organization Glue. The work on inclusion in many businesses is underpinned by their

ethical values. With overwhelming pressure on companies to demonstrate their wider social

purpose, people are increasingly drawn to companies whose values they recognize and share.

Policies show that the organization is efficient and diligent, raising stability and ensuring
20

consistency in the decision-making process and in operational procedures (Roebuck, 2023).

Policies and procedures are an essential part of any organization. They ensure compliance with

laws and regulations, give guidance for decision-making, and streamline internal processes

(Neogov, 2023). Communication is the glue that holds an organization together and is how trust,

respect and engagement are built and sustained. Communication must be bidirectional and as

transparent as possible. Organizational culture has both beneficial and unfavorable influences on

organizational sustainability between employees and leaders (Trisnawiana, 2023).

To be the “glue” in a company means to be someone that is trustworthy, respected and

unites people with a focus towards a common goal. It means someone who successfully bonds

two different pieces or several sides of an organization together to function as one unit, even

when it’s not their role. It comes naturally inspire the team to “stick together” when challenges

are present. This powerful and persuasive team member/leader demonstrates perseverance and

integrity (Hennessy, 2019).

Strategic Emphases. In light of scarce resources, firms strategically weigh off between

investments in value creation and value appropriation. They do so by placing more emphasis on

one of the two strategic orientations which defines their strategic emphasis and reported

investments in Research and Development and advertising to operationalize reported strategic

emphasis and studied its association with a firm’s financial performance (Gensler & Oehring,

2023). A firm’s strategic emphasis, provides insights on how the firm expects to position itself

for future growth (Mallapragada, 2020).

Achievement motivation may drive individuals to be high performers and excel in the

workplace (Gensler & Oehring, 2023). It can motivate them to take on tasks that they can easily

complete, decreasing their risk of failure. In addition, achieving an objective can inspire
21

employees to dedicate more time and effort to completing their tasks when they understand that

working to a high standard can help them achieve their goals faster (Indeed, 2023).

Acknowledging employees and recognizing their achievements is not just a nice thing to do, it's a

crucial part of building a successful and motivated team (Dickmann, 2023). Whether through

words or actions, recognizing employees’ achievements has a profound impact on employee

motivation. Recognition affects employee motivation because acknowledging and celebrating the

hard work, achievements, and successes of employees lets them know they are valued and the

work they do has an impact. Recognition builds trust, boosts team morale, increases employee

retention and loyalty, and improves performance (Tenny, 2023).

Criteria of Success. Achieving economic development of the enterprise is enabled by the

efficient use of resources, efficient processes and, last but not least, a suitable corporate culture.

Under the influence of a dynamically changing business environment, corporate culture is

gaining in importance and justification. It needs to be monitored and evaluated together with

“hard” business indicators. Stating that organizations must also ensure that their employees are

highly satisfied with their jobs (Siddiqui, 2023). Although, there are various factors that effects

satisfaction, one of them is training. Training is basically improvement in knowledge, skills and

abilities of an employee on continual basis. This increases the competency level of employee as

well as ensures that they are highly employable. Indicators that can be used to measure training

are training materials, training method, training instructors and training personnel (Rivaldo &

Nabella, 2023).

The effectiveness or absence of a leader depends on the ability to manage and implement

their leadership patterns in accordance with the situation and conditions of the organization

(Korzynski et al., 2021). Leadership is a process of one’s activities to mobilize others by leading,
22

guiding and influencing others, to do something in order to achieve the desired result is not easy

to provide a definition of leadership that is universal and accepted by all parties involved in

organizational life and including business organizations (Kim et al., 2021). The organization

explores the key values that should be applied in corporate culture at the strategic level to

support the economic development of small and medium-sized enterprises. It is the employees

who create and build values, bring new, innovative ideas, and with their abilities and skills

influence the performance, competitive advantage, economic development, and success of the

entire enterprise as well as economic development (Lorincova et al., 2022).

Employee Engagement

The emotional and professional connection that employees feel towards their

organization, colleagues and work. High engagement leads to increased job satisfaction,

performance, employee retention, and reflects a positive overall employee experience. Truly

engaged employees reflect a company's respect for its workforce, which makes it more attractive

to prospective hires and can lead to increased profitability and a return on investments (Barney,

Silverthorne, Snider, 2023). Employees with a proactive personality, hope, resilience, and self-

efficacy personal resources, have lower work stress, higher motivation, and engagement (Bakker

& deVries, 2021).

Employee engagement is a workplace approach resulting in the right conditions for all

members of an organization to give of their best each day. Organization's goals and values, that

leads to contribute to organizational success, with an enhanced sense of their own well-being.

“This is about how we create the conditions in which employees offer more of their capability

and potential” (David, 2019). The commitment and willingness of employees to go beyond their

defined tasks for ensuring the success of their organization. Prioritizing the development of
23

engaged workers reaps substantial rewards for organizations in terms of productivity, efficiency,

and effectiveness (Chiwawa, 2022).

Vigour. Put simply, employee engagement occurs when people are happy with their

professional roles and passionate about what they do. Highly engaged employees tend to work

harder as they believe in the company’s mission and trust its values. Mohandas (2019) states that

when employees are motivated to work, they will generally put their best effort in the tasks that

are assigned to them. Employee engagement is incredibly important to an organization because

employees who are engaged are more likely to do their best work. Plus, employee engagement is

important because engagement will likely lead to loyalty; loyal employees are a great asset to a

company because they are likely to tell others about the fantastic place they work, making them

company advocates (Williamson, 2023).

It’s demonstrated by how employees think, feel, and act, as well as the emotional

connection employees, feel towards their organization, their work, and their team (Gallup, 2020).

Feeling valued is one of the key indicators of job performance American Psychological

Association (APA). When employees feel trusted and valued, they become more dedicated to

serving the company they work for. Staff who feel underappreciated or unhappy in their role will

often lack productivity, which can have an overall knock-on effect across a business (Uniqueiq,

2023). Workers must feel that the work they do is significant and they make a difference in their

company (Edwards, 2021).

Dedication. The need to feel effective is critical to self-worth. Feeling effective counters

another burnout characteristic, lack of efficacy. Employees who are committed to what they’re

doing will keep at it, even if it’s challenging. They have internalized the importance of the

product or service to the client or customers. As a result, they find satisfaction in handling
24

difficult assignments (Robinson, 2022). This is the commitment piece of employee engagement.

Feeling effective counters another burnout characteristic, lack of efficacy.

Enthusiastic employees are more likely to take ownership of their tasks, proactively seek

solutions, and exhibit a strong work ethic. As a result, they inspire their colleagues to follow suit,

fostering a culture of excellence and continuous improvement (Zaback, 2023). It means you

demonstrate an eagerness and a joy that fills you with energy. Now, imagine employees applying

this type of energy to the workplace. Employee satisfaction might be the most important measure

of any company’s success, and an extremely important factor in increasing your practice’s

customer satisfaction (Cecchini, 2019).

It’s a decision to immerse yourself in the task for its own sake, not for any external

reward. The more attention you have on what you’re doing, the more you like it, remember it and

derive intrinsic pleasure from it (Mogale, 2022). When employees feel trusted and valued, they

become more dedicated to serving the company they work for. Staff who feel underappreciated

or unhappy in their role will often lack productivity, which can have an overall knock-on effect

across a business (Uniqueiq, 2023).

Absorption. It is the definition of optimal experience, also known as flow. When your

skills meet a challenge in the moment, there’s a sense of mastery, a loss of self-consciousness,

and a clear focus, not to mention a sense of competence and autonomy, and that satisfies two

core psychological needs. Some of these measures exhibit appreciable associations with job

performance; others do not (PsycInfo Database Record, 2022). A comprehensive measure of

individual-level happiness might include work engagement, job satisfaction, and affective

organizational commitment (Fisher, 2019). The notion of happiness at work is becoming

increasingly important for human resource management research. Despite the widespread
25

existence of different constructs that capture positive attitudes, a comprehensive measure of

individual-level happiness is necessary (Vallina, 2021). Employee happiness improves

productivity in the workplace.

The Harvard Business Review investigated the ROI and impact of employee happiness and

found that happy employees are 31% more productive than their unhappy counterparts. Not only

that but accuracy on tasks is improved by 19% meaning that happy employees make fewer

mistakes. This is likely because they feel more engaged with their work and are therefore more

focused (Maggazo, 2023). It indicates that employees are goal oriented when it comes to the

tasks that they do. the goal oriented developing and excavating the creative personality traits of

employees, making full use of goal-oriented behavior to improve their own innovation

performance management path, are expected to become a new path to continuously enhance the

innovation ability of enterprises (Zhouc, 2021).

Relationship Between Organizational Culture and Employee Engagement

Numerous studies have highlighted the direct relationship between organizational culture

and employee engagement. According to (Wilson & Jones, 2018), a supportive culture that

promotes collaboration, open communication, and employee empowerment fosters higher levels

of engagement. (Abdulrahman et al., 2022) support that organizational culture influences

employee engagement, which is the desire of all employees to create an organizational culture

that is manifested in a comfortable atmosphere in the work environment, open culture, and good

communication.

Employees can be considered as an instrument for an organization in developing their job

performance and good enhancement of a cultural engagement for company success.

Organizations that are agile and have healthy cultures will be the best positioned to handle it, and
26

even capitalize on it. Your mandate is to build and maintain a culture within your organization

that supports, rather than hinders, change (Larson, 2023). Organizational culture affects all

aspects of your business, from punctuality and tone to contract terms and employee benefits.

When workplace culture aligns with your employees, they’re more likely to feel more

comfortable, supported, and valued. (Wong, 2023).

According to the literature review, in summary, employees are an organization’s most

valuable asset since they promote growth and competition. Since innovative and culturally

healthy firms are better able to withstand and benefit from industry developments, it is essential

to cultivate a culture that welcomes change. Claims have stated that creating and sustaining a

positive workplace culture improves work output and increase employee engagement, which

eventually results in higher success. This study is distinct since few researchers have undertaken

research in this area and the majority of organizational culture have a employee only focus. In

addition, this study concentrated on the culture of hospital. Moreover, researches investigating

the influence of organizational culture on employee engagement of selected hospital are quite

frequent.

Theoretical Framework

The study of organizational culture was anchored to Edgar Schein Management Theory

of organizational culture in 1980. This theory introduces three levels of culture, which are

necessary to understand for effective leadership: artifacts (surface cultures, such as dress, which

are easily seen but difficult to decipher), espoused values (conscious goals, strategies, and

philosophies), and basic assumptions (unconscious beliefs and values that form the core of

culture and affect everything we do) (Schein, 2013). It states that there are different layers to the
27

cultures within organizations and there are shallow layers that have some impact on an

organization's culture or which may be some indication of what a culture is actually like.

Edgar Schein’s theory of organizational culture provides valuable insights into the

relationship between culture and employee engagement. By understanding the various levels of

culture and their influence of behavior, organizations can effectively cultivate cultures that

enhance employee engagement and ultimately contribute to organizational success. He believed

culture was far more complex than the relatively superficial way employees acted in a workplace

in response to management or reward systems (Cuofano, 2024).

The study of employee engagement was anchored to Abraham Maslow Hierarchy of

Needs Theory in 1943. Maslow's hierarchy of needs is a motivational theory in psychology

comprising a five-tier model of human needs, often depicted as hierarchical levels within a

pyramid. From the bottom of the hierarchy upwards, the needs are physiological, safety, love and

belonging, esteem, and self-actualization (McLeod, 2018).

We can apply Maslow’s Hierarchy of needs to employee engagement, where at the peak

of the pyramid are highly engaged, motivated, high-performing team members. In the employee

engagement hierarchy of needs to be sure you’re giving employees to reach the top. By building

out a version of Maslow’s Hierarchy of needs specifically for the workplace, we find a roadmap

of what companies reach for and aspire to achieve. Ultimately, we see a success story bursting

with engagement. Maslow wanted to understand what motivates people, resulting in his theory of

hierarchy of needs. We can apply the same theory to understand how employees are engaged and

why it is essential to maintain hierarchy levels.


28

Conceptual Framework

Figure 1 shows an illustration of the study's variables. The dependent variable is shown

as well as the independent variable. These factors are put together to create a test for this study.

The independent variable focuses on the organizational culture which includes dominant

characteristics, organizational leadership, management of employees, organization glue, strategic

emphases, and criteria of success as indicators. On the other hand, the dependent variable, which

is the employee engagement include the following indicators: vigour, dedication, and absorption.

The arrow pointing from the independent variable to the dependent variable indicates the

influence of organizational culture on the employee engagement.


29
30

Conceptual Framework

Figure 1

Schematic Diagram of the Conceptual Framework of the Study

Independent Variable Dependent Variable

Organizational Culture Employee Engagement

 Dominant  Vigour

Characteristics  Dedication

 Organizational  Absorption

Leadership

 Management of

Employees

 Organization Glue

 Strategic Emphases

 Criteria of Success
31

Hypotheses

Ho1: There is no significant relationship between organizational culture and employee

engagement in the selected hospitals.

Ho2: Organizational culture does not significantly influence employee engagement in the

selected hospitals.
32

Chapter 2

Methods

This section contains the research design, locale and respondents of the study,

sampling technique, instrumentation, validity and reliability of the instrument, data gathering

procedures, statistical tools, and treatment of the data.

Research Design

This study utilized a descriptive-correlational research design. According to Quaranta

(2017), the aim of descriptive correlational research is to describe the relationship between

variables rather than to infer cause and affect linkages. Descriptive research is a type of study

design that seeks data to systematically characterize a phenomenon and its features. This study

was more concerned with the what, when, where, and how of the research question than with the

why (Nassaji, 2015).

The study is descriptive since it described the level of organizational culture in terms

of dominant characteristics, organizational leadership, management of employees, organization

glue, strategic emphases, and criteria of success. In addition, it also described the level of

employee engagement in terms of vigour, dedication, and absorption. Furthermore, it is

correlational since it determined the relationship and influence of organizational culture and

employee engagement.

Locale and Respondents of the Study

The study was conducted at Midsayap, Cotabato, to know the organizational cultures

and how engaged the employees. The researchers chose Midsayap as the locale of this study

since there are various hospitals in this place considering as the dominant in the health care
33

sector. A total of fifty (50) respondents who are both managerial and rank and file employees in

the selected hospitals in Midsayap to participate in the study.

Sampling Technique

In this research, the sampling technique that was used is purposive sampling. The non-

probability sampling method, namely, purposive sampling, was utilized during the data

collection process. In this method, respondents are selected based on their knowledge and

expertise related to the research topic (Etikan & Bala, 2017). The purposive sampling method

helps researchers to select respondents who were able to provide desired information to meet the

current research objectives (Sekaran & Bougie, 2013). With the purposive sampling, the

researcher chose the sample that represents the population.

Instrumentation

The study used an adapted questionnaire with minor modifications from the studies of

Ali (2020) for organizational culture and Hill (2015) for the employee engagement. It is divided

into three sections. The first section was a demographic profile, which included position in the

hospital and years of employment. The second section of the questionnaire comprises the

organizational culture in terms of dominant characteristics, organizational leadership,

management of employees, organization glue, strategic emphases, and criteria of success. The

third section of the questionnaire focuses on the employee engagement in terms of vigour,

dedication, and absorption. A Likert scale was utilized to select the answers that best correlate

with the responses of the respondents. It consists of five options, and each question is a

statement. In Organizational Culture the respondent may agree or disagree with the statements

using the following scale: Strongly Agree (5), Agree (4), Moderately Agree (3), Disagree (2),

and Strongly Disagree (1). While Employee Engagement the respondents may indicate their
34

answers using the following scale: Never (5), Rarely (4), Sometimes (3), Often (2), All of the

Time (1).

Validity and Reliability of the Instrument

The researcher used an adapted questionnaire with minor modifications from the

studies of Shinshaw Ali (2020) for the organizational culture and Hill (2015) for the employee

engagement. The researcher established face validity by seeking expert judgment from the

teacher, adviser and validator, before modifying the research instrument. Furthermore, the

reliability of the original instrument was calculated and confirmed by Cronbach’s alpha test of

“0.93” for the organizational culture, this means that the instruments are reliable, while the

employee engagement was calculated and confirmed by Cronbach’s alpha test of “0.7”. This

means that the instrument is reliable.

Data Gathering Procedure

The primary data for this research study was gathered using a survey questionnaire

method. First step, the researchers started the procedure by asking permission from the dean of

the College of Business and Accountancy to conduct a study. Second step, as soon as the

approval of the dean was sought, the researchers distributed letters to the management of the

selected hospitals. Third step, the survey questionnaires were distributed to employees of the

selected hospitals. To ensure understanding and objectivity of the survey, the researchers made

an effort to explain and allowed the clarification along the way. Fourth step, questionnaires were

retrieved as soon as the respondents completed them. The researchers also reviewed the data to

see if respondents answered all of the questions on the questionnaire. Last step, data were

promptly delivered to the statistician to be tallied and analyzed using appropriate statistical tools

and analysis.
35

Statistical Tools and Treatment of Data

Descriptive statistical tools such as tables, frequency counts, standard deviations,

percentages, means, and spear man who was used in the analysis and interpretation of the study.

For the first part of the demographic profile, tables, frequency counts, and percentages

were used to represent the data. Percentage and frequency counts described the results of the

demographic profile according to the sample size. For the second problem, which determines the

level of organizational culture in the respondent's tables, the mean, standard deviation, and Likert

scale was used for the data representation of the dominant characteristics, organizational

leadership, management of employees, organization glue, strategic emphases, and criteria of

success.

Then, for the 3rd problem, which assesses the level of employee engagement, tables,

the mean, the standard deviation, and Likert scale were used for the data representation of

vigour, dedication, and absorption. Tables and Spearman's who were used to solve the fourth

problem, which determined the significant relationship between the organizational culture and

employee engagement in the selected hospitals. Lastly, the researcher employed regression

analysis to test the significant influence of organizational culture and employee engagement in

the selected hospitals.


36

Chapter 3

Results

This chapter present the result and findings of the study. The result is presented in tabular

form.

Demographic Profile of Respondent

Table 1 presents the frequency and percentage distribution of fifty respondents according

to position in the Hospital and years of employment.

Table 1.
Demographic Profile of the Respondents

Variables Frequency Percentage

Position in the Hospital


Managerial 27 54%
Rank and File 23 46%
Total 50 100%
Years of Employment
1 - 5 years 31 62%
6 - 10 years 13 26%
More than 10 years 6 12%
Total 50 100%

Table 1 shows the frequency and percentage distribution of the respondent’s

demographic profile. The position in the hospital of the respondents revealed that 54% or 27 out

of 50 of the total respondents are managerial, while 46% or 23 out of 50 of the respondents are

rank and file. As regards of the years of employment, data show that the majority (31) or 62% of

the respondents has a year of employment of those 1-5 years. This is followed of those were 6-10

years of employment representing 13 or 26% of the total respondents. The remaining percentage

were those of more than 10 years of employment representing 6 or 12% of the total respondents.
37

Level of Organizational Culture

Table 2 illustrates the level of satisfaction with the organizational culture of selected

Hospital in terms of dominant characteristics, organizational leadership, management of

employees, organizational glue, strategic emphases, and criteria of success.

Table 2.

Level of Organizational Culture

Statements Mean Sd Description


A. Dominant Characteristics
1. The organization is a very personal place. (Like an extended, family
4.32 0.59 Strongly Agree
where people seem to share a lot of themselves.)
2. The organization is a very dynamic entrepreneurial place. (Where
4.14 0.64 Agree
people are willing to stick their necks out and take risks.)
3. The organization is very results oriented. (In which major concern
is with getting the job done and people are very competitive and 4.32 0.62 Strongly Agree
achievement oriented.)
4. The organization is a very controlled and structured place.
4.18 0.56 Agree
(Wherein formal procedures generally govern what people do.)
Overall 4.24 0.60 Strongly Agree
B. Organizational Leadership
1. The leadership in the organization is generally considered to
4.32 0.65 Strongly Agree
exemplify mentoring, facilitating or nurturing.
2. The leadership in the organization is generally considered to
4.1 0.72 Agree
exemplify entrepreneurship, innovating or risk taking.
3. The leadership in the organization is generally considered to
4.14 0.76 Agree
exemplify a no-nonsense, aggressive, results-oriented focus.
4. The leadership in the organization is generally considered to
4.20 0.70 Strongly Agree
exemplify coordinating, organizing or smooth-running efficiency.
Overall 4.20 0.71 Strongly Agree
C. Management of Employees
1. The management style in the organization is characterized by
4.34 0.80 Strongly Agree
teamwork, consensus, and participation.
2. The management style in the organization is characterized by
4.22 0.79 Strongly Agree
individual risk-taking, innovation, freedom and uniqueness.
3. The management style in the organization is characterized by hard-
4.32 0.74 Strongly Agree
driving competitiveness, high demands and achievement.
4. The management style in the organization is characterized by
security of employment, conformity, predictability and stability 4.30 0.79 Strongly Agree
in relationships.
Overall 4.30 0.78 Strongly Agree
D. Organization Glue
1. The glue that holds the organization together is loyalty and
4.34 0.82 Strongly Agree
mutual trust. (Commitment to this organization runs high.)
2. The glue that holds the organization together is commitment to
4.32 0.74 Strongly Agree
innovation and development.
38

Table 2.- continued…


Statements Mean Sd Description
3. The glue that holds the organization together is the emphasis on
achievement and goal accomplishment. (Aggressiveness and 4.32 0.74 Strongly Agree
winning are common themes.)
4. The glue that holds the organization together is formal rules and
policies. (Maintaining a smooth-running organization is 4.28 0.78 Strongly Agree
important.)
Overall 4.32 0.77 Strongly Agree
E. Strategic Emphases
1. The organization emphasizes human development. (High trust,
4.28 0.73 Strongly Agree
openness and participation persist.)
2. The organization emphasizes acquiring new resources and
creating new challenges. (Trying new things and prospecting for 4.22 0.79 Strongly Agree
opportunities are valued.)
3. The organization emphasizes competitive actions and
achievement. (Hitting stretch targets and winning in the 4.20 0.73 Strongly Agree
marketplace are dominant.)
4. The organization emphasizes permanence and stability.
4.30 0.76 Strongly Agree
(Efficiency, control and smooth operations are important.)
Overall 4.25 0.75 Strongly Agree
F. Criteria of Success
1. The organization defines success on the basis of the
development of human resources, teamwork, employee 4.30 0.76 Strongly Agree
commitment and concern for people.
2. The organization defines success on the basis of having the most
Strongly Agree
unique or newest products. (It is a product leader and 4.38 0.78
innovator.)
3. The organization defines success on the basis of winning in the
marketplace and outpacing the competition. (Competitive market 4.32 0.77 Strongly Agree
leadership is key.)
4. The organization defines success on the basis of efficiency.
(Dependable delivery, smooth scheduling and low-cost 4.34 0.77 Strongly Agree
production are critical.)
Overall 4.34 0.77 Strongly Agree
Summary:
A. Dominant Characteristics 4.24 0.60 Strongly Agree
B. Organizational Leadership 4.20 0.71 Strongly Agree
C. Management of Employees 4.30 0.78 Strongly Agree
D. Organization Glue 4.32 0.77 Strongly Agree
E. Strategic Emphases 4.25 0.75 Strongly Agree
F. Criteria of Success 4.34 0.77 Strongly Agree
Grand Mean 4.27 Strongly Agree
Average Standard Deviations 0.73
Scale Range Description Interpretation
5 5.00 – 4.20 Strongly Agree Very High
4 4.19 – 3.40 Agree High
3 3.39 – 2.60 Moderately Agree Moderately High
2 2.59 – 1.80 Disagree Low
1 1.79 – 1.00 Strongly Disagree Very Low
39

In terms of dominant characteristics, the highest mean was 4.32, with a standard

deviation of 0.59 and 0.62 are on items 1 and 3 respectively, which states that “The organization

is a very personal place. (Like an extended, family where people seem to share a lot of

themselves.) and the organization is very results oriented. (In which major concern is with

getting the job done and people are very competitive and achievement oriented.)” rated as

Strongly Agree. Moreover, item number 2, which states “The organization is a very dynamic

entrepreneurial place. (Where people are willing to stick their necks out and take risks.)”,

received the lowest mean of 4.14 with a standard deviation of 0.64, rated as Agree.

In terms of organizational leadership, the highest mean of 4.32 with standard deviation of

0.65 are on item 1, which states, “The leadership in the organization is generally considered to

exemplify mentoring, facilitating or nurturing”, rated as Strongly Agree. Moreover, item 2,

which states that “The leadership in the organization is generally considered to exemplify

entrepreneurship, innovating or risk taking”, has the lowest mean of 4.12 with a standard

deviation of 0.72 and rated as Agree.

In terms of management of employees, the highest mean of 4.34 with a standard

deviation of 0.80 are on item 1, which states, “The management style in the organization is

characterized by teamwork, consensus, and participation”, rated as Strongly Agree. In addition,

item 2, which states that “The management style in the organization is characterized by

individual risk-taking, innovation, freedom and uniqueness”, has the lowest mean of 4.22 with

standard deviation of 0.79 and rated as Strongly Agree.

In terms of Organizational Glue, the highest mean of 4.34 with a standard deviation of

0.82 are on item 1, which states, “The glue that holds the organization together is loyalty and

mutual trust. (Commitment to this organization runs high.)” rated as Strongly Agree. Moreover,
40

item 4, which states that “The glue that holds the organization together is formal rules and

policies. (Maintaining a smooth-running organization is important.)” has the lowest mean of

4.28 with a standard deviation of 0.78 and rated as Strongly Agree.

Results on the Strategic Emphases, the highest mean of 4.30 with a standard deviation of

0.76 is on item 4, which states, “The organization emphasizes permanence and stability

(Efficiency, control and smooth operations are important.)” rated as Strongly Agree.

Furthermore, item 3, which states that “The organization emphasizes competitive actions and

achievement. (Hitting stretch targets and winning in the marketplace are dominant.)”, has a

lowest mean of 4.20 with a standard deviation of 0.73 and rated as Strongly Agree.

Lastly, in criteria of success, the highest mean of 4.38 and standard deviation of 0.78 is

on item 2, which states, “The organization defines success on the basis of having the most unique

or newest products. (It is a product leader and innovator.)” rated as Strongly Agree.

Additionally, item 1, which states that “The organization defines success on the basis of the

development of human resources, teamwork, employee commitment and concern for people”, has

a lowest mean of 4.30 with a standard deviation of 0.76 and rated as Strongly Agree.

Level of Employee Engagement

Table 3 presents the data on the level of employee engagement in terms of vigour,

dedication, absorption.

Table 3.

Level of Employee Engagement

Statements Mean Sd Description


A. Vigour
1. At work, I feel full of energy. 4.02 0.77 Often
2. At work, I always persevere even when things do not go
4.12 0.72 Often
well.
3. In my job, I feel strong and vigorous. 4.06 0.71 Often
41

Table 3. – continued…
Statements Mean Sd Description
4. In my job, I am mentally very resilient. 4.10 0.65 Often
5. When I get up in the morning, I feel like going to work. 4.00 0.70 Often
6. I can continue working for very long periods at a time. 4.10 0.65 Often
Overall 4.07 0.70 Often
B. Dedication
1. I find the work that I do full of meaning and purpose. 4.38 0.70 All of the time
2. I find my job challenging. 4.48 0.71 All of the time
3. I am enthusiastic about my job. 4.26 0.72 All of the time
4. I am proud of the work I do. 4.40 0.76 All of the time
5. My job inspires me. 4.34 0.72 All of the time
Overall 4.37 0.72 All of the time
C. Absorption
1. I forget everything else around me, when I am working. 3.74 0.69 Often
2. I feel happy when I am working intensely. 4.10 0.58 Often
3. I am immersed in my work. 4.02 0.71 Often
4. I get carried away when I am working. 3.86 0.67 Often
5. It is difficult to detach myself from my job. 3.82 0.69 Often
Overall 3.91 0.68 Often
Summary:
A. Vigour 4.07 0.70 Often
B. Dedication 4.37 0.72 All of the time
C. Absorption 4.11 0.72 Often
Grand Mean 4.11 Often
Average Standard Deviation 0.72
Scale Range Description Interpretation
5 5.00 – 4.20 All of the time Very High
4 4.19 – 3.40 Often High
3 3.39 – 2.60 Sometimes Moderately High
2 2.59 – 1.80 Rarely Low
1 1.79 – 1.00 Never Very Low

In terms of vigour, the highest mean is 4.12 with a standard deviation of 0.72, rated as

Often found in item 2, “At work, I always persevere even when things do not go well”. Item 5,

“When I get up in the morning, I feel like going to work”, gained the lowest mean of 4.00 with a

standard deviation of 0.70, rated as Often.

In terms of dedication, the highest mean of 4.48 with a standard deviation of 0.71 found

in item 2, “I find my job challenging”, rated as All of the Time. In addition, item 3, “I am
42

enthusiastic about my job”, has the lowest mean of 4.26 with a standard deviation of 0.72, rated

as All of the Time.

Lastly, data from absorption, the highest mean of 4.10 with a standard deviation of 0.58

found in item 2, “I feel happy when I am working intensely”, rated as Often. Moreover, item 1, “I

forget everything else around me, when I am working”, has the lowest mean of 3.74 with a

standard deviation of 0.69, rated as Often.

Relationship Between Organizational Culture and Employee Engagement

Table 4 presents the relationship between organizational culture and employee

engagement.

Table 4.

Relationship Between Organizational Culture and Employee Engagement

Organizational Culture
Variables N Df r-value p - value Indication Decision
Employee Reject the Null
50 49 0.711 0.000 Significant
Engagement Hypothesis
Correlation is significant at the 0.05 level (2-tailed).

Based on the table above, there is a significant relationship between Organizational

Culture and Employee Engagement. The correlation is significant at the 0.05 level (2-tailed). The

correlation coefficient is significantly different from zero. The p-value of 0.000, is lesser than the

significance of 0.05. Also, the Pearson correlation coefficient is equal to 0.711 which implies

that a high correlation exists between two variables. Therefore, the null hypothesis is rejected.

Influence of Organizational Culture on Employee Engagement

Table 5 below presents the influence of organizational culture on employee engagement.


43

Table 5.

Influence of Organizational Culture and Employee Engagement

Employee Engagement
Standardized
Variables p-value t Interpretation Decision
Coefficient B
Organizational
Culture Reject the null
0.719 0.000 7.168 Significant
Employee hypothesis
Engagement
r2 0.517
F 51.379
p-value 0.000
a. Dependent Variable: Employee Engagement
b. Predictors: (Constant), Organizational Culture

The table presents Organizational Culture significantly influence the Employee

Engagement of Hospitals. Using the linear regression, which determines the predictors,

organizational culture can influence the outcome variable, employee engagement. In the model

summary, the degree of influence of the predictor over the outcome variable is 0.517. In contrast,

the coefficient of determination means that the predictor allocated for 51.379% of the normality

of the outcome variable. Therefore, the null hypothesis is rejected.

The "t" value, which is 7.168, measures how many standard errors the coefficient

estimate is away from zero. A higher t-value is generally associated with more confidence in the

relationship's significance.

The "Interpretation" column indicates that the relationship between Organizational

Culture and Organizational Productivity is significant.

The summary statistics at the bottom of the table provide additional context for the

analysis. The "r2" value of 0.517 represents the coefficient of determination, which suggests that

Organizational Culture can explain 51.7% of the variation in Organizational Productivity. The
44

"F" statistic of 51.379 is associated with an overall test of the model's significance, and a p-value

of 0.000 indicates that the model as a whole is statistically significant.

In summary, the table suggests that Organizational Culture has a strong and statistically

significant positive relationship with Organizational Productivity, as evidenced by the high

coefficient, low p-value, and significant t-value. The model is also statistically significant in

explaining the variation in Organizational Productivity, with Organizational Culture playing a

significant role in this relationship.


45
46

Chapter 4

Discussion

This chapter discusses the findings of the study. It concludes and gives recommendations

as deemed fit on the results shown in the study.

Level of Organizational Culture

Dominant Characteristics

In terms of dominant characteristics, results found that the organization are very

personal place and very results oriented as the highest finding. Whereas, employees tend to

accept and adopt the practices and behaviors in the organizations. It signifies that the

organization are determined to achieved their goals. This coincide with (Wilding, 2023),

dominant personality types are task-oriented. They care about outcomes, not processes. Almost

every team has at least one dominant personality type who is motivated by winning, competition,

and reaching results.

Dominant personality types are often seen as commanding and confident; their

characteristics have a flip side. Dominant personalities types operate on urgency and appreciate

efficiency. They are the type of colleagues that you should skip pleasantries with and get straight

to the point. According to Anderson and Kilduff (2023) to foster a healthy work environment,

you’ll want to set a positive tone, provide training and resources, set boundaries, and give

dominant personalities room to shine. American academics examine the characteristics and

behaviors of people with dominant personalities.

On the other hand, findings revealed that the organization is very dynamic

entrepreneurial place as the lowest. This means that a lack of dynamism in an organization can

hinder its ability to adapt to changing environments. There are employees that are not willing to
47

take risks thus result contradicts to the study of (Zuckerberg, 2023) taking risks is the way to

create opportunity and progress. When an entrepreneur takes certain risks, the competition is not

willing to take, they can become leaders in their own field. Risk-taking shows a team that the

entrepreneur is a true business visionary and leader who believes in the potential reward on the

other side.

Organizational Leadership

In terms of organizational leadership, findings revealed that the organizations are

generally considered to exemplify mentoring, facilitating or nurturing as the highest. This means

employees in organization trained to become a leader to help them in their careers while also

contributing to organizational success. The results support the study of (Emeritus, 2022), good

leaders lead their employees well while good organizational leaders steer their teams in the

direction that the organization wishes to move in and focus on their team members and help them

grow for improvement.

In addition, an organizational leader also does the same; however, with the added nuance

of growth that is in line with the company’s road-map and focused heavily on the company’s

vision and strategic plan. It also allows leaders to create innovative settings to encourage

employees to share ideas and concepts in a confident manner (Malibari, 2022).

Conversely, findings revealed that the leadership in the organization is generally

considered to exemplify entrepreneurship, innovating or risk taking as the lowest. A lack of

emphasis on entrepreneurship and innovation may result in a less motivating work environment,

potentially leading to lower employee morale and engagement. This study relates to (Arzubiaga

et al., 2018; Moslehpour et al., 2019), it is crucial for each corporation to improve organizational
48

leadership efficiency in order to bring effectiveness in the performance of an organization as a

whole directly and indirectly.

Management of Employees

In terms of management of employees, findings revealed that the management style in the

organization is characterized by teamwork, consensus, and participation as the highest.

Teamwork, consensus and participation can build a strong relationship of an employees. They

have their connection towards each other to properly work as one. This study coincides with

(Danao, 2023), where ensuring employees perform to the best of their ability is a priority for

every organization. Empowering employees through greater autonomy has been directly linked

to increased employee motivation.

Experts agree that employees who have more control over how, when, and where they do

their job will work harder and find their work more engaging. And given the chance to show off

what they can do, employees will put their best foot forward and feel more satisfied at the end of

the day (Wong, 2023). The way management motivate and give the opportunity to participate in

decision-making processes, they become more committed to their job (Jahmani et al., 2023). The

study found that organizational performance is positively correlated with employee management,

and that organizational systems, structure, and physical environment all have an impact on

employee management.

Furthermore, findings revealed that the management style in the organization is

characterized by individual risk taking, innovation, freedom and uniqueness as the lowest. This

means that organization should willing to take a risk and have a uniqueness in management style.

Failed risks aren’t always negative. This study relates to (Penn, 2023), sometimes, they provide

the most valuable business lessons an entrepreneur can learn. Failure helps shape future business
49

strategies and can eventually lead to business growth. In addition, being unique is supremely

important in business and why carving out your distinctive path may be a game-changer.

Embracing your distinctiveness sets your business apart from the crowd and attracts customers,

partners, and opportunities resonating with your unique vision and values (Steidl, 2019).

Organization Glue

In terms of organization glue, findings revealed that the glue that holds the organization

together is loyalty and mutual trust as the highest. Commitment to the organization runs high.

This means employee’s commitment binds an organization together, build strong relationship.

Company culture influences the perspectives, attitudes, and behaviors of employees that are

relied on and used in everyday tasks, such as getting work done. This study relates to (Hennessy,

2019) To be the “glue” in a company means to be someone that is trustworthy, respected and

unites people with a focus towards a common goal. It means someone who successfully bonds

two different pieces or several sides of an organization together to function as one unit, even

when it’s not their role. It comes naturally inspire the team to “stick together” when challenges

are present. This powerful and persuasive team member/leader demonstrates perseverance and

integrity.

In addition, Communication is the glue that holds an organization together and is how

trust, respect and engagement are built and sustained. Communication must be bidirectional and

as transparent as possible. Organizational culture has both beneficial and unfavorable influences

on organizational sustainability between employees and leaders (Trisnawiana, 2023).

Conversely, findings revealed that the glue that holds the organization together is formal

rules and policies as the lowest. Maintaining a high smooth-running organization is important.

This means organizations should be organized when it comes to their rules and policies. A well-
50

written company policy and rules can help a business in many ways. This study contradicts to

(Roebuck, 2023), policies show that the organization is efficient and diligent, raising stability

and ensuring consistency in the decision-making process and in operational procedures.

According to (Neogov, 2023), policies and procedures are an essential part of any organization.

In addition, policies and procedures provide a road map for day-to-day operations. They ensure

compliance with laws and regulations, give guidance for decision-making, and streamline

internal processes.

Strategic Emphases

In terms of strategic emphases, findings revealed that the organization emphasizes

permanence and stability as the highest. Efficiency, control and smooth operations are important.

This means emphasizing permanence and stability can provide a sense of security and continuity

for the organization. It may foster employee loyalty, attract long-term investors, and enhance the

organization’s reputation. This study relates to (Gensler, & Oehring, 2023) In light of scarce

resources, firms strategically weigh off between investments in value creation and value

appropriation. They do so by placing more emphasis on one of the two strategic orientations

which defines their strategic emphasis and reported investments in Research and Development

and advertising to operationalize reported strategic emphasis and studied its association with a

firm’s financial performance.

In addition, A firm’s strategic emphasis, provides insights on how the firm expects to

position itself for future growth (Mallapragada, 2020). Acknowledging employees and

recognizing their achievements is not just a nice thing to do, it's a crucial part of building a

successful and motivated team (Dickmann, 2023).


51

On the other hand, findings revealed that the organization emphasizes competitive actions

and achievement as the lowest. Hitting stretch targets and winning in the marketplace are

dominant. This means that organization should emphasize the competitive targets. The study

contradicts to (Gensler & Oehring, 2023) Achievement motivation may drive individuals to be

high performers and excel in the workplace. It can motivate them to take on tasks that they can

easily complete, decreasing their risk of failure. In addition, achieving an objective can inspire

employees to dedicate more time and effort to completing their tasks when they understand that

working to a high standard can help them achieve their goals faster (Indeed, 2023).

Criteria of Success

In terms of criteria of success, findings revealed that the organization defines success on

the basis of having the most unique or newest product as the highest. It is a product leader and

motivator. This means that employees are the key to success in every organization, by having

great leader and motivator. The study relates to (Korzynski et al., 2021), the effectiveness or

absence of a leader depends on how he or she is ability to manage their leadership patterns in

accordance with the situation and conditions of the organization.

In addition, Leadership is a process of one's activities to mobilize others by leading,

guiding and influencing others, to do something in order to achieve the desired results is not easy

to provide a definition of leadership that is universal and accepted by all parties involved in

organizational life and including business organizations (Kim et al., 2021).

Furthermore, findings revealed that organization defines success on the basis of the

development of human resources, teamwork, employee commitment and concern for people as

the lowest. This means it could lead to low employee morale, decreased productivity, and high

turnover rates. A lack of emphasis on human capital development may result in a workforce that
52

lacks the skills needed to adapt to evolving challenges. This study contradicts to (Lorincova et

al., 2022), It is the employees who create and build values, bring new, innovative ideas, and with

their abilities and skills influence the performance, competitive advantage, economic

development, and success of the entire organization as well as economic development. In

addition, achieving economic development of the enterprise is enabled by the efficient use of

resources, efficient processes and, last but not least, a suitable corporate culture. Under the

influence of a dynamically changing business environment, corporate culture is gaining in

importance and justification. It needs to be monitored and evaluated together with “hard”

business indicators. Stating that organizations must also ensure that their employees’ are highly

satisfied with their jobs (Siddiqui, 2023).

Level of Employee Engagement

Vigour

In terms of vigour, findings revealed that at work hospital employees always feel

persevere even when things do not go well as the highest. This means that employees are more

likely to stay motivated, maintain high morale, and contribute to a positive workplace culture.

This can be seen in the high energy level of employees in doing their tasks and the willingness to

put effort into their work. The study supports to (Mohandas, 2019) when employees are

motivated to work, they will generally put their best effort in the tasks that are assigned to them.

In addition, it’s demonstrated by how employees think, feel, and act, as well as the

emotional connection employees, feel towards their organization, their work, and their team

(Gallup, 2020). Feeling valued is one of the key indicators of job performance American

Psychological Association (APA).


53

Conversely, findings revealed that hospital employees get up in the morning, feel like

going to work as the lowest. This means that employees consistently experience low motivation

and reluctant to go to work in the morning. This study contradicts to (Uniqueiq, 2023), when

employees feel trusted and valued, they become more dedicated to serving the company they

work for. In addition, staff who feel underappreciated or unhappy in their role will often lack

productivity, which can have an overall knock-on effect across a business. Workers must feel

that the work they do is significant and they make a difference in their company (Edwards,

2021).

Dedication

In terms of dedication, findings revealed that hospital employees find their job

challenging as the highest. This means that keeping the employees challenged on their job it can

make them engaged and interested in their role. When employees are genuinely passionate about

their work, they become more engaged, focused, and committed. This heightened level of

dedication fuels their drive to go above and beyond, resulting in higher quality outputs and

greater efficiency. This study relates to (Robinson, 2022), employees who are committed to what

they’re doing will keep at it, even if it’s challenging. They have internalized the importance of

the product or service to the client or customers. As a result, they find satisfaction in handling

difficult assignments.

In addition, it’s a decision to immerse yourself in the task for its own sake, not for any

external reward. The more attention you have on what you’re doing, the more you like it,

remember it, and derive intrinsic pleasure from it, say researchers (Mogale, 2022).

On the other hand, findings revealed that hospital employees are enthusiastic about their

job as the lowest. This means that the organization wants their employees to have an interest in
54

doing their work. Employees are somehow enthusiast while working. This study relates to

(Cecchini, 2019), employee satisfaction might be the most important measure of any company’s

success, and an extremely important factor in increasing your practice’s customer satisfaction. In

addition, Feeling effective counters another burnout characteristic, lack of efficacy. Enthusiastic

employees are more likely to take ownership of their tasks, proactively seek solutions, and

exhibit a strong work ethic. As a result, they inspire their colleagues to follow suit, fostering a

culture of excellence and continuous improvement (Zaback, 2023).

Absorption

In terms of absorption, findings revealed that hospital employees are happy when they are

working intensely as the highest. This means a positive and a happy work environment during

intense periods can contribute to a thriving and successful organization. The study supports to

(Fisher, 2019), A comprehensive measure of individual-level happiness might include work

engagement, job satisfaction, and affective organizational commitment.

In addition, the notion of happiness at work is becoming increasingly important for

human resource management research. Despite the widespread existence of different constructs

that capture positive attitudes, a comprehensive measure of individual-level happiness is

necessary (Vallina, 2021).

On the other hand, findings revealed that hospital employees forget everything else

around them, when they are working as the lowest. This means excessive focus may hinder

communication and collaboration with colleagues, impacting teamwork and overall

organizational dynamics. This study relates to (PsycInfo Database Record, 2022), When your

skills meet a challenge in the moment, there’s a sense of mastery, a loss of self-consciousness,

and a clear focus, not to mention a sense of competence and autonomy, and that satisfies two
55

core psychological needs. Some of these measures exhibit appreciable associations with job

performance; others do not.

Relationship Between Organizational Culture and Employee Engagement

The research reveals that there is a significant relationship between organizational culture

and the employee engagement in the selected hospitals. Thus, the null hypothesis is rejected.

This means if organizational culture is observed and practiced, employee engagement in the

hospital is satisfied.

Culture of an organization is one of the factors that influence the employee engagement.

The results support the findings of (Ali, S. 2020), who discovered that organizational culture is

important in improving the level of employee engagement which is assert by the positive

contribution to employee engagement. Moreover, Sarala, and Vaara, (2020) who explained that a

positive organizational culture can lead to increased employee engagement, productivity, and

satisfaction, resulting in reduced turnover rates, increased innovation, and better financial

performance. In addition (Cameron, et al. 2020) the culture of a company can have a significant

impact on its well-being in various ways, including its ability to attract and retain talented

employees, its capacity to innovate and adapt to changes, and its overall financial performance.

Influence of Organizational Culture on the Employee Engagement of Selected Hospital

The findings indicated that organizational culture significantly influenced the employee

engagement in the selected hospitals. The null hypothesis was rejected, resulting in

organizational culture influencing employee engagement in the hospital. This means that the

higher that the higher the frequency of applying organizational culture, the higher possibility of

employee engagement.
56

Wilson and Jones, (2018) supported these findings by suggesting organizations should

have a supportive culture that promotes collaboration, open communication, and employee

empowerment fosters higher levels of engagement. Conversely, a toxic culture characterized by

negativity, micromanagement, and lack of trust undermines engagement (Peterson et al., 2019).

These studies suggest that a positive organizational culture can significantly enhance employee

engagement, leading the organization to improved. Moreover, the study by Mitchell and Turner

(2021) suggests that a positive culture that aligns with employees' values and provides a sense of

purpose and fulfillment contributes to higher employee retention rates. Furthermore, in the study

conducted by Robinson and Young, (2019) organizations with a strong communication culture

have higher levels of engagement among employees. These findings emphasize the need for

organizations to prioritize effective communication practices to positively influence

organizational culture and ultimately enhance employee outcomes.

Summary of Major Findings

The major findings of the study are summarized as follows:

The majority of respondents are those who have 1 to 5 years of work experience, and a

significant proportion of the respondents have managerial job positions according to the

frequency of responses and percentage that were calculated.

In addition, the level of organizational culture in terms of dominant characteristics is very

high. The respondents strongly agreed that the hospitals is very result-oriented. In terms of

organizational leadership, the research revealed that the respondents strongly agreed that the

leadership is generally considered to exemplify mentoring, facilitating or nurturing. Moreover, in

management of employees, the respondents strongly agreed that the management style in the

organization is characterized by teamwork, consensus, and participation to maintain relationship.


57

Furthermore, they also strongly agreed that organizations should holds the loyalty and mutual

trust for organization glue. As for strategic emphases, the respondents strongly agreed that the

organization emphasizes permanence and stability. Efficiency, control and smooth operations are

important. While, in criteria of success, the respondents strongly agreed that the organization

defines success on the basis of having the most unique or newest products. It is a product leader

and innovator.

The level of employee engagement in terms of vigour is high, wherein the respondents

often felt persevere even when things do not go well. For dedication, all of the time the

respondents find their job challenging. For absorption, the respondents often felt happy when

they are working intensely.

Based on the results, it was revealed that there is a significant relationship between

organizational culture and the employee engagement while the organizational culture

significantly influences employee engagement in the selected hospitals.

Conclusion

It is therefore concluded that the vast majority of respondents are managerial where 1 to 5

years of employment. It was also revealed that the level of satisfaction on the organizational

culture is high. Additionally, the frequency of employee engagement in the selected hospitals is

very high. Moreover, the findings revealed that there is a significant relationship between the

organizational culture and employee engagement. Therefore, the null hypothesis stating that

there is no significant relationship between organizational culture and employee engagement of

is rejected. Finally, result revealed that organizational culture significantly influences the

employee engagement. Thus, the null hypothesis stating that an organizational culture does not

significantly influence the employee engagement of selected hospital is also rejected.


58

Recommendations

A. For A Possible Action

1. The management of the organization should improve its culture in providing significance

in their workplace.

2. The management should ensure that organizational culture align with those hospital staff

that amend vision, mission and goal of the organization as one.

3. The management should establish more enhance culture of retaining their employees.

This can be achieved by providing better organizational culture.

4. The management should empathize the organizational culture significantly prior to their

belief for that organization management practices with the desired cultural attributes.

B. For Further Studies

1. The future searchers may study a broader scope of organizational culture on employee

engagement by increasing the number of participant since the study is limited to selected

Hospital on Midsayap, North Cotabato.

2. The future researchers should consider the changing of organizational culture into a more

engaging and accessible structure in order to further understand the cultural diversity and

how it influences the engagement of the employees.

3. The future researchers may look into adaptive strategies to align organizational culture

with evolving regulatory requirements.


59

References

Abdullah, (2019, November 19). Edgar Schein's Theoretical Framework and Organizational

Cultural Change – Part 2. https://www.linkedin.com/pulse/edgar-scheins-theoretical-

framework-organizational-2-abdullah-ceh-

Abdulrahman et. Al. (2022). “Effect of organizational culture on organizational learning,

employee engagement, and employee performance: Study of banking employees in

Indonesia” “Journal of Problems and Perspectives in Management", 21(3), 473.

http://dx.doi.org/10.21511/ppm.21(3).2023.38

Alkhodary, D. (2023, March 22). Exploring the Relationship between Organizational Culture and

Well-Being of Educational Institutions in Jordan. Journal of Administrative Sciences,

13(3) 92. https://doi.org./10.3390/admsci13030092.

Ali, S. (2020), The Effect of Organizational Cuture on Employee Engagement: The Case of

Dashen Bank SC.

http://www.repository.smuc.edu.et/bitstream/123456789/5571/1/Sinshaw%20Final

%202020.pdf.

Anderson, C. (2023). Managing Dominant People.

https://www.mindtools.com/a1x2pzk/managing-dominant-people.

Anderson, D. (2023). The Importance of Being Enthusiastic! https://www.dannyanderson.net/the-

importance-of-being enthusiastic/?

fbclid=IwAR0KmkjZdEy0eXTfpsuPab22FAqGRU95rG71F

rG71FKdzBD31D_SZhTcEesmBei18.
60

Arzubiaga, (2018). & Moslehpour, (2019). How does organizational leadership contribute to the

firm performance through social responsibility strategies?. 7(7),

https://doi.org/10.1016/j.heliyon.2021.e07672

Bakker, A., & deVries J., (2021). Job Demands Resources theory and self-regulation: new

explanations and remedies for job burnout. Anxiety, Stress, & Coping An International

Journal, 34(1),1-21.

https://www.tandfonline.com/doi/full/10.1080/10615806.2020.1797695?

fbclid=IwAR1ST_WKolLVoTdxOilndlnRhET9hkIiLHV45iBz63gIDlvZt5ngi0N4Mxo.

Baraldi, Vasconcellos, Serio, Pereira, & Prim, (2017). An Analysis of the Influence of

Organizational Leadership on Innovation Management using the fuzzy-ahp. Revista de

Administração da UFSM, 12(3), 522. https://doi.org/10.5902/1983465940719

Barney, N., Silverthorne, V., & Snider, E. (2023). Employee engagement.

https://www.techtarget.com/searchhrsoftware/definition/employeeengagement?

fbclid=IwAR3qZzBP0iYpgvPuC4bD0NbbjJXfmyXTZs3h9hGnwK2RUvTPEa_z2neL8

Ao.

Baumgratz, Teixeira, Werlang, Flach, Favretto, (2017). An Analysis of the Influence of

Organizational Leadership on Innovation Management using the fuzzy-ahp. Revista de

Administração da UFSM, 12(3), 522. https://doi.org/10.5902/1983465940719

Cameron, (2020). Exploring the Relationship between Organizational Culture and Well-Being of

Educational Institutions in Jordan. Relationship between Organizational Culture and

Well-Being of Educational Institutions in Jordan. 13(3), 1-21.

https://doi.org/10.3390/admsci13030092
61

Cantwell, K., (2021, November 19). Understanding Dominant Personalities at Work.

https://www.hiresuccess.com/blog/understanding-dominant personality?

fbclid=IwAR1wbTh7FIkF2zqOw1oY7Bf5dD_MmmTB9EnLGKIgppaAgWO3A8WXo

G0wBaE.

Cecchini, J., (2019, March 01). The Real Secret of Success is Enthusiasm.

https://www.oralhealthgroup.com/features/the-real-secret-of-success-is enthusiasm/?

fbclid=IwAR2PWF5rCHApDKSXvTx-sywHpuhiELpWov47hNg_9FyE5x-

s87g6y78g_V8.

Chambers, M., (2021, July 28). Organisational Glue.

https://www.ibe.org.uk/resource/organisationalglue.html?fbclid=IwAR0dsKiO7MPzdfJ3

be_ShfuL6T0vrZku9OS3jEE-AUZaE7me4BU7JBWuujA.

Chicago, (2023). Developing and Sustaining Employee Engagement,

https://www.shrm.org/resourcesandtools/tools-and

samples/toolkits/pages/sustainingemployeeengagement.aspx.

Chiwawa, (2022). Exploring determinants of employee engagement in the emerging market.

International Scientific Journal, 3(2), https://doi.org/10.22495/cbsrv3i2siart5

Dickmann, E., (2023, March 2). Tips on Employee Recognition and Acknowledging

Achievement. https://fiveechelon.com/acknowledging-employees-recognizing-

achievement/?

fbclid=IwAR1_zp1_ZCJQWB8cRS2xAmmxeV6gRko_Mezp1bH54VpHy_SSD3yBEcl9

0AE.

Danao, M., (2023, May 24). Employee Management: Definition, Process & Best Practices.

https://www.forbes.com/advisor/business/employeemanagement/?
62

fbclid=IwAR36tMB5qeoJGS17CvZccXehbHO8wPWsb8OQt5qVbIJ9HV 7DWb-

ubg0uoVg.

David, M., (2019). WHAT IS EMPLOYEE ENGAGEMENT https://engageforsuccess.org/what-

is-employe eengagement/

Edwards, (2021). https://hamiltonedwards.com/resource-center/things-employees-value- most-

in-workplace.

Ekosusilo, (2020). The connection between employee engagement and organizational culture.

https://hofstede-insights.in/the-connection-between-employee-engagement-and-

organizational-culture/

Emeritus, (2022, August 10). Discovering Your Leading Style: A Guide to 8 Types of

Leadership. https://emeritus.org/blog/different-types-of-leadership/.

Etikan & Bala, (2017). Biometrics & Biostatistics International Journal.

https://medcraveonline.com/BBIJ/sampling-and-sampling methods.html?

fbclid=IwAR0nJuJowyw6bitlfJ2AFe2GPczvxKpuXcKFenwp2RqONw2NmtjIfmCKvT8

Fisher, (2019). Happiness at Work. https://research.bond.edu.au/en/publications/happiness-at

work?

fbclid=IwAR3XCKf9QhDj2FbEgQW5lRLesl8xtiS9SRZbLJma73cRRq8TBWoxFTLchI

8.

Gallup’s, (2020). Employee engagement at work: definition and examples.

https://www.qualtrics.com/au/experience-management/employee/employee-engagement/.

Gensler, S. & Oehring, K. (2023). Reported and communicated shifts in strategic emphasis and

firm performance.

https://www.sciencedirect.com/science/article/abs/pii/S0167811623000526?
63

fbclid=IwAR0FfFXweKfOb-

67YE6IBxjr7M6m_mAqOFpYKH4HEipZDXeUHYk0FNLpyG8.

Griffith, Baur, Buckley, (2018). An Analysis of the Influence of Organizational Leadership on

Innovation Management using the fuzzy-ahp.

https://www.redalyc.org/journal/2734/273469809004/273469809004.pdf?

fbclid=IwAR3s1g1H6040GxLpiLExgT5n1IJnWdHmMJFLkIZ61GnJtBtRCy_XMKlsc8

Y.

Grossman, D., (2023, June 26). Employee Engagement Statistics that Matter in 2023.

https://www.yourthoughtpartner.com/blog/employee-engagement statistics?

fbclid=IwAR3mQpNeRNVBHkkoloNfDExn-

4XA4JhzY6XTvlz27tWSihfkKPhWxE2ohdM.

Gupta, S., (2023, June 22), Organizational Culture on Employee Happiness and Well-being.

https://www.linkedin.com/pulse/influence-organizational-culture-employee-happiness-

well-being gupta?

fbclid=IwAR3Lf8ComZPOVQdiXNk3rjuQxyKogODmHEW8BaHrzICKVnN5tn

wQvJ45REI.

Heinz, K., (2023, January 10). Why Is Employee Engagement Important?.

https://builtin.com/employee-engagement/why-is-employee-engagement important?

fbclid=IwAR36tMB5qeoJGS17CvZccXehbHO8wPWsb8OQt5qVbIJ9HV7D Wb-

ubg0uoVg.

Hennessy, C., (2019, December 13). Who is the “Glue” in your company?.

https://leadershipcall.com/index.php/2019/12/13/who-is-the-glue-in-your company/?
64

fbclid=IwAR0FfFXweKfOb-

67YE6IBxjr7M6m_mAqOFpYKH4HEipZDXeUHYk0FNLpyG8.

Hill, M. (2015), The influence of employee engagement on customer experience in business-to

business relationships. https://open.uct.ac.za/items/544979c1-9b76-4002-bd19-

81c78da9b481?

fbclid=IwAR1ALuoLV8_cukxiFBLCHUMKHogCnXcirskdLYez4uvUx9ZjNIOyW5Os

0M0.

Hughes, Lee, Tian, Newman, & Legood, (2018). An Analysis of the Influence of Organizational

Leadership on Innovation Management using the fuzzy-ahp.

https://www.redalyc.org/journal/2734/273469809004/273469809004.pdf?fbclid=IwAR3s

1g1H6040GxLpiLExgT5n1IJnWdHmMJFLkIZ61GnJtBtRCy_XMKlsc8Y.

Indeed Editorial Team, ( 2023, September 30). What Is Achievement Motivation? (With Tips and

an Example).https://ca.indeed.com/career-advice/career-development/what-is-

achievementmotivation?

fbclid=IwAR1ST_WKolLVoTdxOilndlnRhET9hkIiLHV45iBz63gIDlvZt5ngi0N4Mxo.

Jahmani A., Jawabreh, O., Fahmawee, E., (2023, March), The Impact of Employee Management

on Organizational Performance in Dubai's Five-Star Hotel Sector. Journal of Statistics

Application & Probability, 12(2), 395-404. Doi.10.18576/jsap/ 120206

Jigjiddorj, S., (2021, January). Relationship Between Organizational Culture, Employee

Satisfaction and Organizational Commitment. SHS Web of conference, 90(3).

Doi.10.1051/shsconf/20219002004
65

Jouny, (2023, July 28), 25 Employee Engagement Statistics You Wouldn't Believe.

https://www.oak.com/blog/employeeengagementstatistics/?fbclid=IwAR0FfFXweKfOb-

67YE6IBxjr7M6m_mAqOFpYKH4HEipZDXeUHYk0FNLpyG8.

Juhro, Aulia, Hadiwaluyo, Aliandrina, & Lavika, (2020). An Analysis of the Influence of

Organizational Leadership on Innovation Management using the fuzzy-ahp.

https://www.redalyc.org/journal/2734/273469809004/273469809004.pdf?

fbclid=IwAR3s1g1H6040GxLpiLExgT5n1IJnWdHmMJFLkIZ61GnJtBtRCy_XMKlsc8

Y.

Kim, (2021, September). The Influence of Leadership and Organizational Culture Mediated by

Organizational Climate on Governance at Senior High School in Batam City. Journal of

Educational and Social Research, 12(5), 119-130. DOI:10.36941/jesr-2022-0127

Korzynski, (2021), The Influence of Leadership and Organizational Culture Mediated by

Organizational Climate on Governance at Senior High School in Batam City. Journal of

Educational and Social Research, 12(5), 119-130. DOI:10.36941/jesr-2022-0127

Koushikm, (2023). How Organizational Culture Impacts Employee Engagement and Performance.

https://possibleworks.com/blog/how-organizational-culture-impacts-employee-

engagement-and-performance/.

Larson, (2023). The role of organizational culture in change management.

https://www.mnp.ca/en/insights/directory/the-role-of-organizational-culture-in-change-

management.

Lorincova, (2022). The role of corporate culture in economic development of small and medium-

sized enterprise.

https://journals.vilniustech.lt/index.php/TEDE/article/view/15983/10870.
66

MacLeod, D. (2019). 8 Employee Engagement Strategies for a Better Workplace Environment

(Plus the Ultimate Guide to Employee Engagement). https://www.hrcloud.com/blog/8-

employee-engagement-strategies-for-improved-workplace-environment.

Maggazo, (2023). What Makes Employees Happy at Work? https://mondo.com/insights/what-

makes-employees-happy-at work/?

fbclid=IwAR1ALuoLV8_cukxiFBLCHUMKHogCnXcirskdLYez4uvUx9ZjNIOyW5Os

0M0.

Mallapragada, G., (2020). Strategic Emphasis and a Firm’s Choice of Governance Mode: The

Moderating Role of Internal Leadership & External Monitoring.

https://papers.ssrn.com/sol3/papers.cfm?

abstract_id=3612429&fbclid=IwAR1ST_WKolLVoTdxOilndlnRhET9hkIiLHV45iBz63

gIDlvZt5ngi0N4Mxo.

Malibari, M. A., & Bajaba, S., (2018). Entrepreneurial leadership and employees’ innovative

behavior: A sequential mediation analysis of innovation climate and employees’

intellectual agility. Journal of Innovation & Knowledge, 7(4).

https://doi.org/10.1016/j.jik.2022.100255

Mandal, (2023). The connection between employee engagement and organizational culture.

https://hofstede-insights.in/the-connection-between-employee-engagement-and-

organizational-culture/

Meglio, (2023, August 28). Employee Disengagement -Loud Quitting Has Arrived.

https://www.hrexchangenetwork.com/employee-engagement/articles/employee-

disengagement-loud-quitting-has arrived?
67

fbclid=IwAR1T2I1Eoek1wg96YGa4Euq5aD6TMglDJgnNM--d38P8TiBZ-

HeqDN3nCBo

Melo, & Silva, (2019). An Analysis of the Influence of Organizational Leadership on Innovation

Management using the fuzzy-ahp.

https://www.redalyc.org/journal/2734/273469809004/273469809004.pdf?

fbclid=IwAR3s1g1H6040GxLpiLExgT5n1IJnWdHmMJFLkIZ61GnJtBtRCy_XMKlsc8

Y.

Michigan, (2023, April 19). The Impact of Organizational Culture on Success.

https://www.michiganstateuniversityonline.com/resources/leadership/the-impact-of-

organizational-culture-on success/?

fbclid=IwAR0yt9VhAtUWZ8IzkTZTDCcoTgD_jNh_T4YT3WuaFOvGpHtfmdoCsL0N

pA#:~:text=Culture%20also%20dictates%20the%20policies,culture%2C%20business

%20success%20becomes%20inevitable.

Mitchell, & Turner, (2021). The Effect of Organizational Culture on Employee

Engagement and Job Satisfaction: A Hr Perspective.

https://sifisheriessciences.com/journal/index.php/journal/article/download/2127/2191/411

Mogale, (2022), The 3 Engines of Employee Engagement.

https://www.worktolive.info/blog/bid/354012/The-3-Engines-of-Employee Engagement.

Mohandas, R. (2019). Why Employee Motivation Is Important (& How to Improve It).

https://www.linkedin.com/pulse/why-employee-motivation-important-how-improve-

rahulnair?

fbclid=IwAR0s2IQuNLyj5hSYXlQk8KmAxV4UYuEBvskIzmnEWhhJ2WNP5xy

kSVtdD8.
68

Monhollen, (2021), The 3 Engines of Employee Engagement.

https://www.worktolive.info/blog/bid/354012/The-3-Engines-of-EmployeeEngagement.

Narti, (2021), The Impact of Organizational Culture on Employee Engagement and Organizational

Citizenship Behavior (A Study on XYZ Manufacturing Company). https://www.atlantis-

press.com/article/125959506.pdf.

Nassaji, H. (2015). Qualitative and descriptive research: Data type versus data analysis. Language

Teaching Research, 19(2), 129–132. https://doi.org/10.1177/1362168815572747.

Neogov, (2023). Following policies and procedures, and why it’s important.

https://www.powerdms.com/policy-learning-center/following-policies-and-procedures-

and-why-its-important?fbclid=IwAR0TtCPbh89h

LgrCeZw9pY1fEvkfNBmFT9ahsvoEoIEZeC9RItb3HNBmBc.

O'Donnell, L., (2020). Company Culture: Your Competitive Advantage.

https://www.greatplacetowork.ca/en/articles/why-culture-is-your-real-competitive-

advantage?

fbclid=IwAR32qoqINM2YwjOGHwaBIJyJZFbhOJ4fMrdkQ_GAov1jTz0AoYkMlDn4

mFo.

O’Donnell, R., (2023). Understanding the dominant personality at work.

https://www.testgorilla.com/blog/dominant-personality/?fbclid=IwAR2w-sGw8mF-zfy-

if_nJVHj403mhbjOnZCdQ94edp5Z7LnYg5bTXmgiYC4.

Oluwaniyi, (2023). Understanding the dominant personality at work.

https://www.testgorilla.com/blog/dominant-personality/?fbclid=IwAR1kkKZ

u9wIzdDYloRyFBolGc6gw6ntW0dgR3qCTPP1SQzsQy7ai8Xx_l4.
69

Osteraker, (2021), Organizational Culture and Employee Engagement.

https://studycorgi.com/organizational-culture-and-employee engagement/?

fbclid=IwAR0KmkjZdEy0eXTfpsuPab2FAqGRU95rG71FKdzBD31D_SZhTcEesmBei1

8.

Penn, (2023). Is Risk-Taking Behavior Key to Entrepreneurial Spirit?.

https://online.wharton.upenn.edu/blog/is-risk-taking-behavior-key-to-entrepreneurial-

spirit/?

fbclid=IwAR2shihUpNxzIQZkZVkw0w2KqyXWYm0VayaNtPII5rjGfGbFOleAPQd0u

E#:~:text=Risktaking%20enables%20and%20encourages,eventually%20lead%20to

%20business%20growth.

Prasada et. Al. (2020). The evolution of Employees management: Towards a social and contextual

construct for balancing individual performance and well being dynamically. Intention

Journal of Management Reviews, 25(1), 75-98. https://doi.110.1111/ijmr.12304

PsychoInfo Database Record, (2022). When a "happy" worker is really a "productive" worker: A

review and further refinement of the happy-productive worker thesis.

https://psycnet.apa.org/record/2001-18751005?fbclid=IwAR0hU9kuAAKIrmK_gvR-

kfNdev36f55VpraPwZmqK_X5jCIHrfbQhCDUujg.

Peterson, (2019). The Effect of Organizational Culture on Employee Engagement and Job

Satisfaction: A Hr Perspective.

https://sifisheriessciences.com/journal/index.php/journal/article/download/2127/2191/41

1.

Quaranta, J., (2017). Descriptive Correlational Research: Asthma Management by School Nurse.

SAGE Research Methods Cases in Health.10.4135/9781526407696.


70

Rivaldo, Y., & Nabella, S. D., (2023). Employee Performance: Education, Training, Experience

and Work Discipline.

https://www.researchgate.net/publication/369498939_Employee_Performance_Education

Training_Experience_and_Work_Discipline.

Robinson, J. (2022). The 3 Engines of Employee Engagement.

https://www.worktolive.info/blog/bid/354012/The-3-Engines-of-Employee-Engagement?

fbclid=IwAR0TtCPbh89hLgrCeZw9pY1fEvkfNBmFT9ahsvoEoIEZeC9RItb3HNBmBc

#:~:text=2.- ,DEDICATION.,the%20team%20and%20larger%20goal.

Robinson, & Young, (2019). The Effect of Organizational Culture on Employee Engagement and

Job Satisfaction: A Hr Perspective.

https://sifisheriessciences.com/journal/index.php/journal/article/download/2127/2191/411

Roebuck, S., (2023). The Importance of Workplace Policies and Procedures.

https://employsure.com.au/blog/the-importance-of-workplace-policies-and-procedures/?

fbclid=IwAR0jTouj5lzjB5Gr94Wit92-ZvedV00J6Er3cNzm3-6czra1FsZg-

ii34A#:~:text=No%20matter%20what%20type%20of,and%20unacceptable%20in%20the

%20workplace.

Salas-Vallina, ( 2020). How does organizational leadership contribute to the firm performance

through social responsibility strategies?.

https://www.sciencedirect.com/science/article/pii/S2405844021017758.

Sarala & Vaara, (2020). Exploring the Relationship between Organizational Culture and Well-

Being of Educational Institutions in Jordan. https://www.mdpi.com/2076-3387/13/3/92?

fbclid=IwAR0yt9VhAtUWZ8IzkTZTDCcoTgD_jNh_T4YT3WuaFOvGp

HtfmdoCsLC0NpA.
71

Satyendra, (2023), Positive Company Culture: Benefits and 11 Ways To Build One.

https://www.indeed.com/career-advice/career-development/positive-culture.

Schein, E., (2013). Edgar Schein : Organizational Culture and Leadership.

https://thehypertextual.com/2013/01/17/edgar-schein-organizational-culture-and-

leadership/?

fbclid=IwAR2tcr24tx45Qjnijan6y2Jz0TwnBt_A6OEl8p_udKXHhyB_7s7PrRXBE4.

Shenton, C., (2022). What’s the link between employee engagement and performance?.

https://www.weekly10.com/link-between-employee-engagement-and-performance-

management/?fbclid=IwAR2_ZZpFnvCIEsqWXbe_ZiH7VfAYwz1uJkQtoDpbiNT2bgM

ZWLEWpQ4b6mo.

Siddiqui, M. N., (2023). Success of an Organization is a result of Employees Performance.

https://www.researchgate.net/publication/314568245_Success_of_an_Organization_is_a_

result_of_Employees_Performance?fbclid=IwAR3Lf8ComZPOVQdiXNk3rjuQxyKogO

DmHEW8BaHrzICKVnN5tnwQvJ45REI.

Sisodia et. Al. (2018). Exploring the Relationship between Organizational Culture and Well-Being

of Educational Institutions in Jordan. https://www.mdpi.com/2076-3387/13/3/92

Smith, E., (2023). Organizational Culture & Employee Engagement.

https://smallbusiness.chron.com/organizational-culture-employee-engagement-

10627.html?fbclid=IwAR1QPd7ugSamE0p66jjXqV9XsrpkV71Fzur7TBoTloXY9EEbuf

F_TkuOJX4.

Song, Z., Zhu, Johnson, (2019, October 22). An Analysis of the Influence of Organizational

Leadership on Innovation Management using the fuzzy-ahp.


72

https://www.redalyc.org/journal/2734/273469809004/273469809004.pdf?fbclid=IwAR3s

1g1H6040GxLpiLExgT5n1IJnWdHmMJFLkIZ61GnJtBtRCy_XMKlsc8Y.

Stiles, Ryan, Gol, (2018). An Analysis of the Influence of Organizational Leadership on

Innovation Management using the fuzzy-ahp.

https://www.redalyc.org/journal/2734/273469809004/273469809004.pdf?fbclid=IwAR3s

1g1H6040GxLpiLExgT5n1IJnWdHmMJFLkIZ61GnJtBtRCy_XMKlsc8Y.

Steidl, N., (2019). The Power of Uniqueness in Business. https://startupsmagazine.co.uk/article-

power-uniquenessbusiness?

fbclid=IwAR3s1g1H6040GxLpiLExgT5n1IJnWdHmMJFLkIZ61GnJtBtRCy_XMKlsc8

Y#:~:text=Being%20unique%20is%20supremely%20important,your%20uniqu e

%20vision%20and%20values.

Swanston, B., (2023, May 3). Organizational Leadership: Everything You Need To Know.

https://www.forbes.com/advisor/education/organizational-leadership/

#:~:text=Organizational%20leadership%20is%20a%20management%20style

%20involving%20setting,organization%E2%80%99s%20structure%20and%20task%20d

elegation%20to%20accomplish%20goals..

Tenny, M., (2023). How Recognition Affects Employee Motivation.

https://businessleadershiptoday.com/how-recognition-affects-employee motivation/?

fbclid=IwAR3t93Vq4AHXMLZYQsF_q8r6N7jvJaLqqeRMVpMjmWrgxwzUfgCyEY3J

xQ.

Trisnawiana, A., (2023, September). Organizational culture as a point factor in creating

organizational development. Journal economy,12(3), 7-

11https://ejournal.seaninstitute.or.id/index.php/Ekonomi/article/view/2234?
73

fbclid=IwAR2w -sGw8mF-zfy-

if_nJVHj403mhbjOnZCdQ94edp5Z7LnYg5bTXmgiYC4.

Tokar, S., (2023, October 3). What is Organizational Leadership?. https://www.snhu.edu/about-

us/newsroom/business/what-is-organizational leadership?

fbclid=IwAR2qeci9P44DciFWzlPPll6XmGy3cQtjcdlvhaE8bwHBI8EVV6kFm5Nt5w#:~

:text=Organizational%20leadership%20is%20a%20management,in%20servi

ce%20to%20those%20goals.

Uniqueiq, (2023, May 6). Why is it important to value your employees?

https://www.uniqueiq.co.uk/why-is-it-important-to-value-your employees/?

fbclid=IwAR3t93Vq4AHXMLZYQsF_q8r6N7jvJaLqqeRMVpMjmWrgxwzUfgCyEY3J

xQ#:~:text=Employees%20that%20feel%20valued%20are,on%20effect%20

across%20a%20business.

Vallina, (2018, May). Happiness at work: Developing a shorter measure. Journal of management

& Organization, 27(3), 1-2110.1017/jmo.2018.24

Wang, (2021). Employee Engagement Strategies in Manufacturing Organizations in Nigeria.

https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?

article=12990&context=dissertatis.

Watson, (2023, August 10). 95% of surveyed employers in the Philippines will prioritize

employee Experience for post-pandemic success.

https://www.wtwco.com/en-ph/news/2021/08/95- per-of-surveyed-employers-in-the-

philippines-will-prioritize- employee-experience?

fbclid=IwAR0jTouj5lzjB5Gr94Wit92-ZvedV00J6Er3cNzm3- 6czra1FsZg-ii 34A.


74

Wijjayati, (2022, May), A study of artificial intelligence on employee performance and work

engagement: the moderating role of change leadership. International Journal of

Manpower, 43(2), 486-512. 10.1108/IJM-07-2021-0423

Wilding, (2023, November 30). How to Work Harmoniously with Dominant Personality Types.

https://www.linkedin.com/pulse/how-work-harmoniously-dominant-personality-types-

melody-wilding-lmsw

Williamson, B., (2023), 15 Key Factors influencing Employee Engagement in 2023.

https://www.lumapps.com/employee-engagement/employee-engagement-factors/.

Williamson, B., (2023, August 21). Why is Employee Engagement so Important? TOP 20

Benefits. https://www.lumapps.com/employee-engagement/benefits-of-employee-

engagement/?fbclid=IwAR0s2IQuNLyj5hSYXlQk8KmAxV4UYuEBvskIzmnEWhhJ2W

NfP5xykSVtdD8.

Wilson, & Jones, (2018). The Effect of Organizational Culture on Employee Engagement and Job

Satisfaction: A Hr Perspective.

https://sifisheriessciences.com/journal/index.php/journal/article/download/2127/2191/415

1.

Wong K., (2023, August 23). Employee empowerment: Definition, benefits, and tips.

https://www.achievers.com/blog/employee-empowerment/?fbclid=IwAR2PD0cS-

nTTyctGTYr-FF3XktEdgp9qoPC9_7i25JT6TaKNpBePw6FCjJM.

Zaback, (2023, May 26). The Power of Enthusiasm in the Workplace: Igniting Success and

Fulfillment. https://www.linkedin.com/pulse/power-enthusiasm-workplace-igniting-

success-jonathan-zaback.
75

Zhouc, (2021). The Influence of Creative Personality and Goal Orientation on Innovation

Performance. Journal of Organizational Psychology, 12.

https://doi.org/10.3389/fpsyg.2021.634951

Zuckerberg, M., (2023). Is Risk-Taking Behavior Key to Entrepreneurial Spirit?

https://online.wharton.upenn.edu/blog/is-risk-taking-behavior-key-to-entrepreneurial-

spirit/?

fbclid=IwAR14WniOj3dzr0wrMtwtn7CfYQ4MWb3A9BqK5l4dt0qadhCM_kPIil2TqA.
76

Appendix A. Questionnaire

SURVEY QUESTIONNAIRE

Title: The Influence of Organizational Culture on Employee Engagement: The Case of


Selected Hospitals

Dear Respondent:

We are the Bachelor of Science in Business Administration students of the Notre Dame
of Midsayap College. We are currently conducting a research study on “The Influence of
Organizational Culture on Employee Engagement” The study intends to provide knowledge
as to the relationship between organizational culture and employee engagement of the staff in the
selected hospital.
With this, we are humbly asking your help and support by answering the questionnaire
attached herewith. Rest assured that the information gathered will be handled with utmost
confidentiality so as to follow the ethical standards in the conduct of the research. Your role in
our study’s success will always be appreciated.

Thank you very much for any help you could extend. May God bless you always.

The Researchers

PART I. DEMOGRAPHIC PROFILE

Position in the Hospital:

Managerial

Rank & File

Years of Employment:

1 - 5 years

6 - 10 years

More than 10 years


77

PART II. ORGANIZATIONAL CULTURE

Directions: Please rate the following statements by ticking (√) in the appropriate box
to indicate how much you agree or disagree with each statement.
5- Strongly Agree
4- Agree
3- Moderately Agree
2- Disagree
1- Strongly Disagree
Organizational Culture 5 4 3 2 1

Dominant Characteristics 78

1. The organization is a very personal place. (Like an extended,


family where people seem to share a lot of themselves.)
2. The organization is a very dynamic entrepreneurial place.
(Where people are willing to stick their necks out and take
risks.)
3. The organization is very results oriented. (In which major
concern is with getting the job done and people are very
competitive and achievement oriented.)
4. The organization is a very controlled and structured place.
(Wherein formal procedures generally govern what people do.)
Organizational Leadership 5 4 3 2 1

1. The leadership in the organization is generally considered to


exemplify mentoring, facilitating or nurturing.
2. The leadership in the organization is generally considered to
exemplify entrepreneurship, innovating or risk taking.
3. The leadership in the organization is generally considered to
exemplify a no-nonsense, aggressive, results-oriented focus.
4. The leadership in the organization is generally considered to
exemplify coordinating, organizing or smooth-running
efficiency.
Management of Employees 5 4 3 2 1

1. The management style in the organization is characterized by


teamwork, consensus, and participation.
2. The management style in the organization is characterized by
individual risk-taking, innovation, freedom and uniqueness.
3. The management style in the organization is characterized by
hard-driving competitiveness, high demands and achievement.
4. The management style in the organization is characterized by
security of employment, conformity, predictability and stability
in relationships.
Organization Glue 5 4 3 2 1

1. The glue that holds the organization together is loyalty and


mutual trust. (Commitment to this organization runs high.)
2. The glue that holds the organization together is commitment to
innovation and development.
3. The glue that holds the organization together is the emphasis on
achievement and goal accomplishment. (Aggressiveness and
winning are common themes.)
4. The glue that holds the organization together is formal rules and
policies. (Maintaining a smooth-running organization is
important.)
Strategic Emphases 5 4 3 2 1

1. The organization emphasizes human development. (High trust,


79

PART III: EMPLOYEE ENGAGEMENT


Directions: Please rate the following statements by ticking (√) in the appropriate box to indicate
opinion with each statement.
5-Never
4- Rarely
3- Sometimes
2- Often
1- All of the time
80

Employee Engagement 5 4 3 2 1

Vigour

1. At work, I feel full of energy.

2. At work, I always persevere even when things do not go well.

3. In my job, I feel strong and vigorous.

4. In my job, I am mentally very resilient.

5. When I get up in the morning, I feel like going to work.

6. I can continue working for very long periods at a time.

Dedication 5 4 3 2 1

1. I find the work that I do full of meaning and purpose.

2. I find my job challenging.

3. I am enthusiastic about my job.

4. I am proud of the work I do.

5. My job inspires me.

Absorption 5 4 3 2 1

1. I forget everything else around me, when I am working.

2. I feel happy when I am working intensely.

3. I am immersed in my work.

4. I get carried away when I am working.

5. It is difficult to detach myself from my job.

Thank you very much!


81

Appendix B. Letters
B1. Letter to the Dean for Approval

October 11, 2023

GENEVIEVE O. TORINO, DBM


Dean- College of Business and Accountancy
Notre Dame of Midsayap College
Midsayap, Cotabato

Dear Dr. Torino:

Good day!

In partial fulfillment of the course BA 303 Business Research, we, the Bachelor of Science in
Business Administration students are required to conduct business related research study. Hence,
we would like to conduct a research study entitled “The Influence of Organizational Culture
on Employee Engagement: The Case of Selected Hospitals”. The study intends to provide
knowledge as to the relationship between organizational culture and employee engagement of the
staff in the selected hospital.
82

With this, we are humbly asking permission to allow us to conduct the said study.

Rest assured that the information gathered will be handled with utmost confidentiality so as to
follow the ethical standards in the conduct of the research. Your role in our study’s success will
always be appreciated.

Thank you very much. May God bless you always.

Very truly yours,

MARY CHRISTINE P. BOSTON MAE ANNCELL C. ROA


Researcher Researcher

MAICHA C. GABRIEL JOHN DAVE I. MONES. CRISTEL MAE G. DIEL


Researcher Researcher Researcher

Noted by: Approved by:

CRISTINE T. REMOT, MBA GENEVIEVE O. TORINO, DBM


Research Adviser Dean- CBA
83

Appendix B2. Letter to the Respondents

October 11, 2023

Dear Sir/ Madam:

Good day!
In partial fulfillment of the course BA 303 Business Research, we, the Bachelor of Science in
Business Administration students are required to conduct business related research study. Hence,
we would like to conduct a research study entitled “The Influence of Organizational Culture
on Employee Engagement: The Case of Selected Hospitals”. The study intends to provide
knowledge as to the relationship between organizational culture and employee engagement of the
staff in the selected hospital.

With this, we are humbly asking for your help and support by allowing us to conduct survey to
your employees in the attached questionnaire. The survey will only take 5 to 10 minutes to be
accomplished so that we could not hamper their duties and task.

Rest assured that the information gathered will be handled with utmost confidentiality so as to
follow the ethical standards in the conduct of the research. Your role in our study’s success will
always be appreciated.

Thank you very much. May God bless you always.


84

Very truly yours,

MARY CHRISTINE P. BOSTON MAE ANNCELL C. ROA


Researcher Researcher

MAICHA C. GABRIEL JOHN DAVE I. MONES. CRISTEL MAE G. DIEL


Researcher Researcher Researcher

Noted by:

CRISTINE T. REMOT, MBA


Research Adviser
85

Appendix C. Validation Rating


86

Appendix C. Curriculum Vitae

MARY CHRISTINE P. BOSTON


Central Bulanan, Midsayap, North Cotabato
Mobile No: 0965 889 6887
Email Address: mariacristinaboston5@gmail.com

PERSONAL INFORMATION

Civil status : Single


Date of Birth : May 7, 2002
Nationality : Filipino
Religious Affiliation : Roman Catholic

Skills: Leadeship Skills, Active Listening, Computer Skills


Affiliation: SAO Officer, Church Lector,Technical Working Group Member, CYF
Officer
Seminars & Trainings: Youth and Local Governance: Inspiring youth to be leaders,
JPMAP Seminar
Character References: Hardworking, Generous, Athletic, Trustworthy, Responsible,
Kind, Goal Oriented

EDUCATIONAL ATTAINMENT

College Notre Dame of Midsayap College


Poblacion 5, Midsayap, Cotabato
Bachelor of Science in Business Administration – HRM

Senior High School Dilangalen National, High School


Poblacion 1, Midsayap, Cotabato
Technical Vocational Livelihood - Cookery
2020-2021

Junior High School Dilangalen National, High School


Poblacion 1, Midsayap, Cotabato
2018-2019

Elementary Central Bulanan, Elementary School


87

Central Bulanan, Midsayap, Cotabato


2014-2015

MAE ANNCELL C. ROA


Abaga, Libungan, North Cotabato
Mobile No: 0905 665 8893
Email Address: maeroa031417@gmail.com

PERSONAL INFORMATION

Civil status : Single


Date of Birth : August 11, 2002
Nationality : Filipino
Religious Affiliation : Roman Catholic

Skills: Active Listening, Computer Literacy, Memorizing


Affiliation: JPMAP Member
Seminars & Trainings: NDEP Webinar on life skills, Career Orientation, JMAP Seminar
Character References: Creative, Resourceful, Passionate, Kind, Friendly

EDUCATIONAL ATTAINMENT

College Notre Dame of Midsayap College


Poblacion 5, Midsayap, Cotabato
Bachelor of Science in Business Administration – HRM

Senior High School Kidapawan City, National High School


Roxas St, Kidapawan City, Cotabato
Accountancy, Business and Management
2020-2021

Junior High School Villarica High School


Villarica, Midsayap,Cotabato
2018-2019

Elementary Abaga, Elementary School


Abaga, Libungan, Cotabato
88

2014-2015

MAICHA C. GABRIEL
Kimagango, Midsayap, North Cotabato
Mobile No: 0963 918 571
Email Address: gabrielmaicha@gmail.com

PERSONAL INFORMATION

Civil status : Single


Date of Birth : May 9, 2002
Nationality : Filipino
Religious Affiliation : Roman Catholic

Skills: Singing, Cooking


Affiliation: Youth Volunteer
Seminars & Training: Community Development and Project Planning
Character Reference: Multitask

EDUCATIONAL ATTAINMENT

College Notre Dame of Midsayap College


Poblacion 5, Midsayap, Cotabato
Bachelor of Science in Business Administration – HRM

Senior High School Kimagango High School


Kimagango, Midsayap, Cotabato
Humanities and Social Sciences
2019-2020

Junior High School Kimagango High School


Kimagango, Midsayap, Cotabato
2017-2018

Elementary Kimagango Central Elementary School


89

Kimagango, Midsayap, Cotabato


2013-2014

CRISTEL MAE G. DIEL


Lucilla Village, Poblacion, Libungan, Cotabato
Mobile No: 09816213093
Email Address: cristelmaediel@gmail.com

PERSONAL INFORMATION

Civil status : Single


Date of Birth : September 13, 2002
Nationality : Filipino
Religious Affiliation : Roman Catholic

Skills: Dancing, Memorizing, Public Speaking, Designing, Beauty Consultant,


Modelling
Affiliation: JPMAP Member,CBA Student, Church Officer, CBA Student Coach
Seminars & Trainings: Youth Campus, Youth Gathering, Student Coaching
Character References: Hardworking, Friendly, Optimistic, Thoughtful, Way Maker,
Caring, Lovable, Loves Talking, Wise.

EDUCATIONAL ATTAINMENT

College Notre Dame of Midsayap College


Poblacion 5, Midsayap, Cotabato
Bachelor of Science in Business Administration – HRM

Senior High School Notre Dame of Midsayap College


Poblacion 5, Midsayap, Cotabato
Accountancy Business and Management
2020-2021

Junior High School Libungan National High School


Poblacion, Libungan, Cotabato
2018-2019

Elementary Cabpangi Elementary School


Cabpangi, Libungan, North Cotabato
90

2014-2015

John Dave I Mones


Poblacion 8, Midsayap, North Cotabato
Mobile No: 09706759740
Email Address: jdxenom@gmail.com

PERSONAL INFORMATION

Civil status : Single


Date of Birth : June 03, 2003
Nationality : Filipino
Religious Affiliation : Born Again Christian

Skills: Problem Solving Skills, Leadership Skills, Active Listening, Computer skills,
Critical Thinking skills
Seminars & Trainings: Zero Gravity Training, Financial Literacy
Character References: Intelligent, Generous, Kind

EDUCATION

College Notre Dame of Midsayap College


Poblacion 5, Midsayap, Cotabato
Bachelor of Science in Business Administration – HRM

Senior High School Dilangalen National High School


Poblacion 1, Midsayap, Cotabato
Humanities and Social Sciencies
2020-2021

Junior High School Dilangalen National High School


Poblacion 1, Midsayap, Cotabato
2018-2019

Elementary Dilangalen Central Elementary School


Poblacion 1, Midsayap, Cotabato
2013-2014
91

You might also like