Messaging Solution For Partner

A Messaging solution
for Partners
Broadcast Messaging – Company to Agent Two

way chat between Sales Team and Agents
One way chat between Senior Officials and Advisor
Support groups for Agents
What are the High level use cases?
Broadcast Long Format, Rich One way or Two way Chat Chat based Support Groups
Media messages to Agents, between Agents & their respective for Agents to solve
and get Read Receipts Sales Managers, RMs &GMs their queries instantly
What is the Product?
HLI BizzBuzz
Single branded app for agents and employees
FC/AM/AA/LA Login
AD login for employees and mobile number login for agents
One to one chat

Group chat
Broadcast messaging
One way chat
File sharing
A secure system, with complete data hosted on company’s server

Long Format Broadcast HDFC Life Insurance Products
Messaging
Broadcast messages to all, or selected agents in a few seconds

Send rich media /HTML content,Youtube videos, tables, images, files
Get read receipt by name in an Excel file
Send messages by selecting agents basis city, club, level, vintage etc
Categorize messages as Policy, Marketing, Sales update, Corporate update

Add ‘Response Buttons’ to messages like Accept, Interested, Agree etc
Rich Media Messaging
Images Tables Videos

Marketing
Messages
Send messages which agents can forward to customers
Share via SMS, Email,WhatsApp, or any other Social Media
Customer gets to view the message in a browser
Track who shared, and page views of each message

Contest Updates
Send automated messages from system to each agent
Target vs achievement
Policy status and documents pending
Ledger and payments released
Claims status and process
Send customer leads to Agents automatically from system

Best Insurance
Dear Mohan Bhargav, your premium for

Policy Renewal Messages to Life Insurance Policy No 18372822 is up
Agents for Customers for renewal on 10 Nov 2019.
Please pay Rs.10,392/- to keep your

Send policy renewal messages to respective agents
policy active.
Agents can forward the messages to customers on WhatsApp etc
Add more details to the message like payment link
www.hdfclife.com/paypremium
Branch locator, Cheque details, Cheque pick up service
Or you can send a cheque to
Send a consolidate policy renewal ledger for the month Best Insurance Ltd.
Sky Loft, Creaticity Mall, Opposite Golf
Course, Off,Airport Rd, Shastrinagar,
Yerawada, Pune, Maharashtra411006
Connect with your
Manager
Agents will see his /her mapped sales team in the contact list
Sales manager, Branch manager, Regional manager etc
No need for anybody to store Mobile Numbers of each other
Sales team will also see all the agents mapped to them
One to one Chat – Group chat – File sharing
Mapping can be integrated with agent database or uploaded in excel

Directory
Support / Branch
Directory
Single directory of numbers & portals for agent support

Helpdesk numbers and partner portals
Branch addresses and contact numbers
Portals will open within the app

Auto authentication using the mobile number
All data centrally updated
How To Access
BizzBuzz?
This is the sole and exclusive property of HDFC Life. April 14, 2021
Download BizzBuzz Application From Android/iOS App Stores
• Visit Google Play Store (Android)/Apple App Store (iOS)

to download BizzBuzz application
• Type “HLI BizzBuzz” in search bar to download the

application
• Download the application by clicking on Download/Install

button
Use NT ID/Agency Code & Password For Login
• For employees, use your NT ID as user ID & NT password

(one which is used for MS Teams login) to login into BizzBuzz
• For partners, use your agency code as user ID & mobility

apps password (one which is used for Insta/Partner Portal
login) to login into BizzBuzz
• In case employees are facing any errors regarding password then

please follow following steps:
1.Visit: https://selfservice.hdfclife.com/HDFCL_CA/MSelfHelp/AccountUnlockAndPassReset.aspx to
reset password through internet
2. Enter Login ID [NT ID], Image Text and click on 'Verify' to receive OTP on your registered number.
3. After entering OTP, click on 'Validate' to reset the password [temporarily]
4. Post setting temporary password, visit

*https://newaccess.hdfclife.com* or *https://remoteaccess.hdfclife.com*
5. Enter username and temporary password to login and set permanent password.
6.Enter temporary password in the 1st line & permanent password in the 2nd & 3rd Line to set
login password
Use Search Bar & Chat Feature Once Logged In
Search
Bar
• Once logged in, you will be directed to “Chat Tab” as shown

in the screen
• Since the Agency employees have been integrated in this

platform, use “Search Bar” to search employee name & start
chatting
Chat
Tab
Use Memo Feature To View All Received Communication
• Click on “Memo Tab” to view all the communication received

from Team Agency
• Click on any of the received memos to view the entire

communication
• Use the share button (if enabled) to share the communication

over social media
Mem
o
Tab
Use Profile Tab To Update Editable Profile Details
Edit • Click on “Profile Tab” to view &

Profile
Employee A
Here update editable profile details
Manager- Agency
• Click on your name as shown in the

screen to view the profile details
• Once updated, save the updated
profile details
Profile
Tab
Download Now
Android: iOS:
https://play.google.com/store/ap https://apps.apple.com/in/app/hli-
ps/details?id=com.hdfclife.vserv bizzbuzz/id1548702451
OR OR
https://bit.ly/HLIBIZZBUZZ_2
https://bit.ly/HLIBIZZBUZZ_1
Answer For All Your Queries
Still Got Queries?

Then Connect With Manager for further assistance
Thank You!!!

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A Messaging solution

Broadcast Messaging – Company to Agent Two

One to one chat

A secure system, with complete data hosted on company’s server

Broadcast messages to all, or selected agents in a few seconds

Categorize messages as Policy, Marketing, Sales update, Corporate update

Images Tables Videos

Track who shared, and page views of each message

Send automated messages from system to each agent

Send customer leads to Agents automatically from system

Dear Mohan Bhargav, your premium for

Agents for Customers for renewal on 10 Nov 2019.

Please pay Rs.10,392/- to keep your

One to one Chat – Group chat – File sharing

Mapping can be integrated with agent database or uploaded in excel

Single directory of numbers & portals for agent support

Portals will open within the app

• Visit Google Play Store (Android)/Apple App Store (iOS)

• Type “HLI BizzBuzz” in search bar to download the

• Download the application by clicking on Download/Install

• For employees, use your NT ID as user ID & NT password

• For partners, use your agency code as user ID & mobility

• In case employees are facing any errors regarding password then

3. After entering OTP, click on 'Validate' to reset the password [temporarily]

4. Post setting temporary password, visit

• Once logged in, you will be directed to “Chat Tab” as shown

• Since the Agency employees have been integrated in this

• Click on “Memo Tab” to view all the communication received

• Click on any of the received memos to view the entire

• Use the share button (if enabled) to share the communication

Edit • Click on “Profile Tab” to view &

• Click on your name as shown in the

Still Got Queries?

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