Avantika
Avantika
Avantika
PROJECT REPORT
ON
“A STUDY ON EMPLOYEE RETENTION AT SIMPLYFYD SOLUTIONS”
SUBMITTED BY
AVANTIKA ANIL SHINDE
SUBMITTED TO
SAVITRIBAI PHULE PUNE UNIVERSITY
THROUGH
IMPERIAL COLLEGE OF ENGINEERING AND RESEARCH, PUNE
YEAR 2021-2023
JSPM’s
Imperial College of Engineering and Research, Wagholi, Pune.
(Approved by AICTE, Delhi & Govt. of Maharashtra, affiliated to Savitribai Phule Pune University)
Gat.No.720,Pune-Nagar road,Wagholi,Pune,412207
Phone No/Fax. No 020-67335100
Email-principal@jspmicoer.edu.in
website: www.jspmicoer.edu.in
AISHE Code:-C-41817
NAAC”A” Grade
CERTIFICATE
It gives me great pleasure to express my boundless sense of gratitude to each and every person
who directly or indirectly helped me with hand and hand in completing this humble piece of
work.
I would take an opportunity to express my deep gratitude and sincere thanks to mu guide Prof.
Dr. Prabha Singh for help and cooperation provided by her in assisting me with necessary
information required for the completion of my dissertation and guiding me towards making
necessary improvements in the dissertation.
I perceive this opportunity as a big milestone in my career development. I will strive to use
gained skills and knowledge in the next level of my career.
Yours Sincerely,
Avantika Anil Shinde
DECLARATION
I Avantika Anil Shinde, hereby declare that the Dissertation Report entitled “A
STUDY ON EMPLOYEE RETENTION” written and submitted by me to the
SavitribaiPhulePune University in partial fulfilment of the requirement for the award
of degree of Masters of Business Administration under the guidance of Dr. Prabha
Singh is my original work and this dissertation report has not performed the basis for
the award of any degree or diploma/associate ship/fellowship or any similar project
titles.
I also declare that the project has been submitted by me for the award of any other
degree or course at any other university.
Date : Student
INDEX
1 Executive Summary 01
3 Theoretical Background 06
4 Research Methodology 09
5 Data Analysis 14
6 Findings 30
7 Suggestions 32
8 Conclusions 34
9 References 36
10 Annexure 38
CHAPTER 1
EXECUTIVE SUMMARY
1
I. EXECUTIVE SUMMARY
Employee retention is a vital issue and challenge to all the organizations now days.
There are numbers of factors which promote the employees to stay or leave the
organization. It may be external factors, internal factors and the combined effect of both.
Human resource practices counts a lot in this regard. It is the need of the hour that hr
managers should identify the needs of the employee and then devises the retention
strategies. One strategy does not fit to all as different individuals have different priorities.
Hr professionals face the vital challenge to retain talented employees. Employee retention
is very critical to the long term health of any organization. When an organization loses its
talented employee it lefts a negative impact on innovation, customer satisfaction,
2
knowledge gain during the past years and on the profitability of the organization .more
over replacing cost of another employee contribute a lot to the organization. It is the need
of the hour that HR managers should identify the needs of the employee and then devises
the retention strategies. One strategy does not fit to all as different individuals have
different priorities. Hr professionals face the vital challenge to retain talented employees.
Employee retention is very critical to the long term health of any organization. When an
organization loses its talented employee it lefts a negative impact on innovation, customer
satisfaction, knowledge gain during the past years and on the profitability of the
organization. More over replacing cost of another employee contribute a lot to the
organization.
3
CHAPTER 2
4
II. OBJECTIVES OF THE STUDY
5
CHAPTER 3
THEORETICAL BACKGROUND
6
III. THEORETICAL BACKGROUND
There is no dearth of opportunities for a talented person. There are many organizations
which are looking for such employees. If a person is not satisfied by the job he’s doing, he
may switch over to some other more suitable job. In today’s environment it becomes very
important for organizations to retain their employees. The top organizations are on the top
because they value their employees and they know how to keep them glued to the
organization.Intelligent employers always realize the importance of retaining the best
talent. Retaining talent has never been so important in the Indian scenario; however, things
have changed in recent years. In prominent Indian metros at least, there is no dearth of
opportunities for the best in the business, or even for the second or third best. Retention of
key employees and treating attrition troubles has never been so important to companies. In
an intensely competitive environment where HR managers are poaching from each other,
organizations can either hold on to their employees tight or lose them to competition. For
gone are the days when employees would stick to an employer for years for want of a
better choice. Now, opportunities are abound. Employees stay and leave organizations for
some reasons. The reason may be personal or professional. These reasons should be
understood by the employer and should be taken care of. The organizations are becoming
aware of these reasons and adopting many strategies for employee retention. A strong
retention strategy, therefore, becomes a powerful recruitment tool.
8
CHAPTER 4
RESEARCH METHODOLOGY
9
IV. RESEARCH METHODOLOGY
Research is the process of systematic and in-depth study or search for any particular topic,
subject or area of investigation, backed by collection, compilation, presentation and
interpretation of relevant details or data. Research methodology is a way to systematically
solve the research problem. It may be understood as a science of studying how research is
done scientifically.
Research problems would result in certain conclusions by means of logical analysis which
the decision-maker may use for his action or solution.
Research design:
A research design is purely and simply the frame work plan for a study that guides the
collection and analysis of a data. In this study descriptive research design technique is
been adopted.
It includes surveys and fact finding enquiries of different kinds. It simply describes
something such as a demographic of employees. It deals with description of the state of
offers as it is and the researchers have no influence on the respondents.
The research methodology involves data collection through both primary and secondary
mode.
10
a) Primary data:
The research design in this study is descriptive. For this study, descriptive research
design is used where the data is collected through the questionnaire.
b) Secondary Data
The secondary data are those data which have already been collected by someone else
and which have passed through the statistical process. The secondary data was
collected from books, magazines etc. The secondary data is also important as it
provides the different view of others who have done some work on the same field. This
process also involves getting expert opinion and is also important in finding out the
different ways things can be done.
Websites
Reference books
Books
Survey Method
Questionnaire
The respondents:
Sampling:
It is the process of selecting representative subset of a total population for obtaining data
for the study of the whole population the subset is known as sample.
11
Sample size: 50
Convenience sampling:
In this method the sample units are chosen primarily on the basis of the
convenience to the researcher.
1. Strongly disagree
2. Disagree
3. Neither agree nor disagree
4. Agree
5. Strongly agree
12
Likert scaling is a bipolar scaling method, measuring either positive or negative response
to a statement. Sometimes a four-point scale is used; this is a "forced choice" method since
the middle option of "Neither agree nor disagree" is not available.
Questionnaire:
13
CHAPTER 5
14
V. DATA ANALYSIS
EXPERIENCE
INTREPRETATION-
The above table shows that 36 percent of the respondents are between below 2years
experience, 30 percent of the respondents are between below 2years to 4years experience,
24 percent of the respondents are between below 4years to 6years of experience, and 10
percent of the respondents are above 6years experience.
INFERENCE:
Experience
10%
Below 2 years
36%
24% 2 years to 4years
4years to 6years
Above 6years
30%
15
2. What motivated you to take up the Job?
INTERPRETATION:
The above table shows that 40 percent of the respondents are motivated by salary, 50
percent of the respondents are motivated by native of job, and 10 percent of the
respondents are motivated by reputation.
INFERENCE:
10%
40% Salary
Native of job
Reputation
50%
16
3. Do You Know Any Specified Retention Problems In Your Organization?
RETENTION PROBLEMS
INTERPRETATION:
The above table shows that 90 percent of the respondents know about retention problem,
and 10 percent of the respondents are not aware about the retention problems.
INFERENCE:
Retention Problem
10%
Yes
No
90%
17
4. Problems Faced By Them:
4.1- GOOD RELATIONSHIP WITH MANAGEMENT
S. No Relationship with management No of Respondent Percentage
1 Strongly disagree 9 18
2 Disagree 16 32
3 Neutral 11 22
4 Agree 8 16
5 Strongly agree 6 12
Total 50 100
INTERPRETATION:
The above table shows that 18 percent of the respondents strongly disagree that there is
good relationship with management, 32 percent of the respondents disagree in good
relationship with management, 22 percent of the respondents are neutralin good
relationship with management, 16 percent of the respondents agree in good relationship
with management, and 12 percent of the respondent strongly agree in good relationship
with management.
INFERENCE:
Majority 50 percent of the respondents disagree that there is good relationship with
management.
18
4.2-REWARDS & RECOGNITION
INTERPRETATION:
The above table shows that 28 percent of the respondents strongly disagree in rewards
&recognition, 38 percent of the respondents disagree in rewards &recognition, 22 percent
of the respondents are neutral in rewards &recognition, 12 percent of the respondents
agreein rewards &recognition.
INFERENCE:
Majority 66 percent of the respondents disagree that there is proper Rewards and
Recognition.
12%
28% Strongly disagree
22% Disagree
Neutral
Agree
38%
19
4.3-WORK SCHEDULE
INTERPRETATION:
The above table shows that 16 percent of the respondents strongly disagree in work
schedule, 24 percent of the respondents disagree in work schedule, 52 percent of the
respondents are neutral in work schedule, and 8 percent of the respondents agree in work
schedule.
INFERENCE:
Work Schedule
8%
16%
Strongly disagree
Disagree
24% Neutral
Agree
52%
20
4.4-AVAILABILITY OF PROMOTION OPPORTUNITY
INTERPRETATION:
The above table shows that 62 percent of the respondents strongly disagree in promotion
opportunity, 22 percent of the respondents disagree in promotion opportunity, and 16
percent of the respondents are neutral in promotion opportunity.
INFERENCE:
Majority 62 percent of the respondents strongly disagreed that there are promotion
opportunities.
Promotion Opportunity
16%
21
4.5-JOB SECURITY
INTERPRETATION:
The above table shows that 66 percent of the respondents strongly disagree in job security,
24 percent of the respondents disagree in job security, and 10 percent of the respondents
are neutral in job security.
INFERENCE:
Majority 66 percent of the respondents strongly disagreed that there are job securities.
Job security
10%
24%
Strongly disagree
Disagree
66%
Neutral
22
4.6-RATE OF THE APPRAISAL SYSTEM
INTERPRETATION:
The above table shows that 18 percent of the respondents strongly disagree in appraisal
system, 54 percent of the respondents disagree in appraisal system and 28 percent of the
respondents are neutral in appraisal system.
INFERENCE:
Appraisal system
18%
28%
Strongly disagree
Disagree
Neutral
54%
23
5. Do You Have An Opportunity To Share Your Ideas At Work?
INTERPRETATION:
The above table shows that 20 percent of the respondents have opportunity to share their
ideas, 80 percent of the respondents does not have opportunity to share their ideas.
INFERENCE:
Majority 80 percent of the respondents are not having opportunities to share their ideas at
work.
20%
Yes
No
80%
24
6. Have You Attended Any Training Programs?
INTERPRETATION:
The above table shows that 34 percent of the respondents have attended training program,
66 percent of the respondents have not attended training program.
INFERENCE:
34%
Yes
66% No
25
7. Do You Feel That The Company Provides Career Enhancement Opportunities
For Your Growth And Development?
INTERPRETATION:
The above table shows that 16 percent of the respondents agree that the company provides
career enhancement opportunities and 84 percent of the respondents do not agree that the
company provides career enhancement opportunities.
INFERENCE:
Majority 84 percent of the respondents do not agree that the company provides career
enhancement opportunities.
CAREER ENHANCEMENT
OPPORTUNITIES
16%
Yes
No
84%
26
8. If You Want To Leave The Organization, What Would Be The Reason?
INTERPRETATION:
The above table shows that for 10 percent of the respondents reason for leave is marriage,
for 16 percent of the respondents reason for leave is team fitment, 42 percent of the
respondents leave for career opportunity, and 32 percent of the respondents leave due to
other reason.
INFERENCE:
10% marriage
32%
16% Team fitment
Career opportunity
42% Others
27
9. Are You Satisfied With The Incentives?
INTERPRETATION:
The above table shows that 34 percent of the respondents are satisfied with their incentive,
66 percent of the respondents are not satisfied with their incentive.
INFERENCE:
Majority 66 percent of the respondents are not satisfied with their incentive.
34%
Yes
66% N0
28
10. Are You Satisfied With The Benefit Offered By The Organization?
SATISFIED WITH THE BENEFIT OFFERED BY THE ORGANIZATION
INTERPRETATION:
The above table shows that 20 percent of the respondents are satisfied with the benefits
offered by the organization, and 80 percent of the respondents are not satisfied with the
benefits offered by the organization.
INFERENCE:
Majority 80 percent of the respondents are not satisfied with the benefits offered by the
organization.
20%
Yes
No
80%
29
CHAPTER 6
FINDINGS
30
VI. FINDINGS
31
CHAPTER 7
SUGGESSIONS
32
VII. SUGGESSIONS
The company should provide better motivations to the employees thatimproves the
satisfaction of the employees.
The company should maintain a good relationship with the employees that help to
improve their production.
The company should change their work schedule and policies of their organization.
The company should also develop their infrastructure facility of their organisation.
The company should reduce their employee retention problem and provide
promotion offers to their employees
The company should provide job security and statutory benefits to their employees.
The company should provide training programs for their employees
The company should provide career opportunities to the employees.
The company should provide proper incentives to the employees
The company should provide Rewards and Recognition to the employees.
The company should provide promotions opportunities to the employees.
33
CHAPTER 8
CONCLUSIONS
34
VIII. CONCLUSIONS
The study has a humble attempt in identifying the causes of employee retention and come
up with a few suggestions. The management has simply to concretize people and live them
alone with an environment in which they find it possible it behave appropriately, identify
the problem, appreciate the need to resolve it, identify the factors and contributing to the
problem and behave in ways that would either eliminate the casual variables or reduce their
influence on the problems. Though slow, the process of concretization is sure to produce
the desired results conducted in proper ways.
Employees comprise the most vital assets of the company. In a work place where
employees are not able to use their full potential and not heard and valued, they are likely
to leave because of stress and frustration. They need transparent work environment to work
in. In a transparent environment where employees get a sense of achievement and
belongingness, where they can best utilize their potential and realize their skills. They love
to be the essential part of such organization and the company is benefited with a stronger,
reliable work-force harboring bright new ideas for its growth.
35
CHAPTER 9
REFERENCES
36
IX. REFERENCES
Reference books:
Reference Articles:
37
CHAPTER 10
ANNEXURE
38
X. ANNEXURE
Questionnaire
I Avantika Anil Shinde student of Imperial college of engineering and research, presently
doing a dissertation on “A study on employee retention” request you to kindly fill the
questionnaire below and assure you that the data generated shall be kept confidential.
Age:
Gender:
Working Experience:
39
4. Problems Faced By Them:
Variables SA A N DA SDA
A) Good Relationship
With Management
B) Rewards And
Recognition
C) Work Schedule
D) Availability Of
Promotion
Opportunity
E) Job Security
F) Rate Of The
Appraisal System
7. Do You Feel That The Company Provides Career Enhancement Opportunities For
Your Growth And Development:
a. Yes [ ]
b. No [ ]
40
8. If You Want To Leave The Organization, What Would Be The Reason:
a. Marriage [ ]
b. Team Fitment [ ]
c. Career Opportunity [ ]
d. Others [ ] If Specify :
10. Are You Satisfied With The Benefit Offered By The Organization:
g. Yes [ ] If Specify :
h. No [ ]
41