SUMMER INTERNSHIP PROJECT

“A Study on Employees Welfare at Infolink Private ltd”

Submitted to:
DMSR, G.S. College of Commerce & Economics, Nagpur

Affiliated To:
Rashtrasant Tukdoji Maharaj Nagpur University, Nagpur

Submitted by:
Ms. Pooja l. Harne

Company Guide:
Mr. Kausturbh hulke

Faculty Guide:
Prof. Kamlesh Thote

Department of Management Sciences and Research,

G.S. College of Commerce & Economics, Nagpur
NAAC Accredited “A” Grade Institution

Academic Year 2021-22

 CERTIFICATE

This is to certify that the investigation describes in this report titled "Understanding the Business

Operations carried out at the Infolink" has been carried out by Ms. Pooja Harne during the

summer internship Project. This study was done in the organization of "Infolink Pvt. Ltd.", in

partial fulfillment of the requirement for the degree of Master of Business Administration of G.S.

College of Commerce & Economics (An Autonomous Institute) affiliated to R.T.MN.U.,

Nagpur. This work is the own work of the candidate, complete in all respect and is to sufficiently

high standard to warrant it's submission to the said degree. The assistance and resources used for

the work are duly acknowledged.

Prof, Kamlesh Thote Dr. Sonali Gadekar

(Faculty Guide) (MBA Co-ordinator)
 CERTIFICATE
(Attach a PHOTOCOPY of a certificate issued by the company)
ACKNOWLEDGEMENT
It is a matter of pride and privilege for me to have done a summer internship project in Infolink
Private Ltd”
And I am sincerely thankful to them for providing this opportunity to me.

I am thankful to “Mr. Kausturbh hulke” for guiding me through this project and

continuously encouraging me. It would not have been possible to complete this project

without his support. I am also thankful to all the faculty members of Department of

Management Sciences and Research, G S College of Commerce and Economics, Nagpur

and particularly my mentor “Prof. Kamlesh Thote” for helping me during the project.

Finally, I am grateful to my family and friends for their unending support.

Pooja L. Harne

Index (Table of Contents)

Sr. No Particular Page No.
1 Introduction

2 Company Profile

3 Objectives of study

4 Scope of Study

5 Need of study

6 Contribution During SIP

7 Limitations

8 Research Methodology

9 Findings

10 Conclusion

11 Suggestions

12 Bibliography

INTRODUCTION
The purpose of this research is to understand the employee welfare of an employee's intentional
or habitual absence from work. While employers expect workers to miss a certain number of
workdays each year, excessive absences can equate to decreased productivity and can have a
major effect on company finances, morale and other factors with reference to Infolink Private ltd

The employee welfare said to be there when an employee fails to come to work when he is
scheduled to work. The employee welfare means absence of workers from the regular work
without prior permission, notice or sanction. It is unauthorized leave and is different from regular
holiday. In brief, employee welfare means absence which is willful but avoidable.

Definition

Labor Bureau Shimla, defined the term employee welfare as " the failure of a worker to report
for work when he is scheduled to work "

Despite the significance of their presence, employees sometimes fail to report at the work place
during the scheduled time, which is known as the employee welfare.

Types of the employee welfare

The employee welfare is classified in to four types

( 1 ) Authorized employee welfare:

If an employee absent himself from work by taking permission form his superior and applying

for leave
( 2 ) Unauthorized employee welfare:

If an employee absent himself from work without informing or taking permission and without

applying for leave.

( 3 ) Willful The employee welfare:

If an employee absents himself from duty willfully

( 4 ) The employee welfare caused by circumstances beyond One's Control .

COMPANY PROFILE
  Infolink services founded the staffing industry in 2010, and has maintained a reputed

position in short period. They handle each project with a meticulous and industries

approach in an adventurous environment.

 They are staffed with a motivated team of young and dynamic professionals with

immense work experience.

 Provides campus placement services to the engineering colleges. Industries of

engineering, constructions & infrastructure, information technology, telecom, BPO, call

centers, automobile industry, manufacturing unit etc.

 These services include outsourcing, campus placement services, lateral services and

other services that help our clients grow their company and achieve greater things than

they could themselves

INFOLINK SERVICES

Link : https://infolinkservicesngp.com

ADDRESS:

Infolink Services Nagpur Office :

32, Flat No.b, Kalyaneshwar appt Plot No. U, 2, Narendra Nagar, Nagpur, Maharashtra 440015

VISION AND MISSION OF ORGANISATION:

 Our Vision
 Infolink is inspired with a mission to create leaders, winners & achieves in a global

competitive world. to be globally recognized as reputed professional manpower

consulting firm for corporate, individuals and entrepreneurs.

 Our Mission

We are committed to support our esteemed client's requirements by delivering on time,

building trustworthy relationship and by offering complete recruitment & training

solutions.

OBJECTIVES

 To assess the level employee welfare among workers.

 To conduct a detailed study on employee welfare of Infolink

 To find out the rate of employee welfare in Infolink.

 To study the numerous factors that to employee welfare.

 To study the variables that reduces the rate of employee welfare.

 To identify the major causes of employee welfare at to Infolink

HYPOTHESIS
A hypothesis and be defined as a logically conjectured relationship between two or more

variables expressed in the form of a testable statement. Relationships are conjectured based on

the network of association established in the theoretical framework formulated for the research

study by testing the hypothesis, it is expected that the solution can be found to correct the

problem encountered.
Hypothesis HI

1. Empirical findings indicate that organization culture and climate are significant factors to
explaining an employee’s intention to leave

SCOPE & IMPORTANCE OF THE STUDY

 The study attempts to analyze the effectiveness and employee’s individual opinion about

reason for the employee welfare of Infolink.

 The study aims to work on the feedback given by the employees and produce valuable

suggestions for the improvement of the welfare

 This project is helpful to learn the concept of employee's absenteeism and to know the

reason for the employee welfare of Infolink.

 The present study is confined only to the employee welfare of Infolink. This study is

exclusively conducted to evaluate the existing practice, procedure and system at Infolink

It certainly helps in reducing the percentage of welfare at this company.

 This study has provided certain actions for the management against the findings. The

study is considered to bring awareness among employees against the frequent welfare. It

motivates the morale of the employees and helps in improving their performance

NEED OF STUDY
 1. This study will help organization to, as various problem has been identified regarding
their employee welfare

2. This study help organization to improve the internal environment for the employee as
various measures have been suggested to reduce their employee welfare

CONTRIBUTION DURING SIP

My work experience at Infolink includes innovation in many areas, including strategies for more
effective teamwork. At my company, I devised strategies for improving teamwork and
communication among members of team projects. I brought not only my ideas but my general
passion for innovation too.

 Maintaining Records

 Scheduling interviews
 Participate in candidate sourcing efforts

 Assist teams in screening resumes

 Conduct initial phone screens

 Schedule calls and interviews

 Manage calendars for all hiring teams and candidates

 Communicate with candidates promptly and assist them when they come in for

interviews

 Send out emails for confirming receipt of applications and rejection emails and handle

paperwork like offer letters.

 Participate in recruiting events

 Promote positive candidate experience throughout the hiring process

LIMITATIONS

 The welfare schemes become the driving force to work.

 The financial burden for the company.

 To maintain a competitive edges in the market.

 Outshines all the old schemes of the company.

  Fear of employees leaving the organization.

RESEARCH AND METHODOLOGY

Research refers to a search for knowledge. It is a systematic method of collecting and recording

the facts in the form of numerical data relevant to the formulated problem and arriving at certain

conclusions over the problem based on collected data.

Thus, formulation of the problem is the first and foremost step in the research process followed

by the collection, recording, tabulation, and analysis and drawing the conclusions. The problem

formulation starts with defining the problem or number of problems in the functional area. To
detect the functional area and locate the exact problem is most important part of any research as

the whole research is based on the problem.

According to Clifford Woody Research comprises defining and redefining problems,

formulating hypothesis or suggested solutions: collecting data, organizing, or evaluating data:

making deductions and reaching conclusions: and last carefully testing the conclusions to

determine whether they fit the formulating hypothesis.

Research can be defined as " the manipulation of things, concepts, or symbols for the purpose

of generalizing to extend, correct or verify knowledge, whether that knowledge aids in

construction of theory or in the practice of an art "

Data Collection Method

The task of data collection begins after the research problem has been defined and research
design chalked out. While deciding the method of data collection to be used for the study, the
researcher should keep in mind two types of data viz. Primary and secondary data.

(1) Primary Data: -

The primary data are those, which are collected afresh and for the first time and thus
happen to be original in character. The primary data collected well-designed and
structured questionnaires based on the employee welfare of Infolinke
 There are many methods of collecting primary data and the main methods include

 Questionnaires

 Interview

 Drafting

(2) Secondary Data:

The secondary data are those, which have already been collected by someone else and
passed through statistical process . The secondary data required of the research was
collected through various newspapers, and Internet etc. The source of secondary data
includes:

 Books

 Websites

 Journals

 Magazines

RESEARCH DESIGN:

It is the arrangement of conditions for collection and analysis of data in a manner that aims to

combine relevance to the research purpose with economy in procedure. In this study descriptive

and diagnostic research design has been adopted to determine with specific predictions to with

the narration of facts and characteristics relating to an individual group or situation.

SAMPLING DESIGN:
Sampling technique was adopted for the study as there were various constraints regarding time

and resources. The sample size was considered of 50 species. The sample was considered from

various departments and categories of workmen in the factory. The sample type was individual,

and the questionnaire was filled by the workers of their own and some with the help of their

supervisors.

Type of Research: Descriptive

Sample Size: 50 of workers from various departments and categories.

Sampling Procedure:

The procedure adopted in the present study is probability sampling, which is also known as

chance sampling. Under this sampling design, every item of the frame has an equal chance of

inclusion in the sample.

DATA ANALYSIS & INTERPRETATION

Q1. What do you think about organization?

Response Respondent Percentage

Excellent 41 82
Good 5 10
Fair 3 6
Poor 1 2
 Total 50 100

RESPONSE

6% 2%

10%

Excellent

Good

Fair

Poor

82%

Interpretation-

The above pie chart shows that 82% employees are thinking excellent about organization .10%
employees are those who think good about organization. Fair and poor part minor in this figure.

Q2. What do you think about working conditions?

Response Respondent Percentage

Excellent 38 76
Good 6 12
Fair 4 8
Poor 2 4
Total 50 100
 RESPONSE

4%
8%

12%
Excellent

Good

Fair

Poor

76%

Interpretation-

The above pie chart shows that 76% Employees are thinking excellent about the working
conditions. 12% Employees are those who think good about working conditions. A minor part
shows the percentage of fair and poor. It shows that works are satisfied with the working
conditions of Infolink.

Q3. For how many years you are working in company?

Response Respondent Percentage

Less than 1 year 38 60
Between 1-2 year 6 30
Between 2-5 years 4 6
Above 5 years 2 4
Total 50 100
 RESPONSE

6% 4%

Less than 1 Year

Between 1-2 years

30% Between 2-5 years

60%
Above 5 years

Interpretation:

The above file chart shows that 60% of employees at Infolink are working less than one year
only 30% employees are working more than one and less than two years. Between two and five
years only 6% employee are working. The employee highest percentage lies in less than one year
because mostly employees are shifted from one organization to another.

Q4. What do you aware about employee welfare?

Response Respondent Percentage

Yes 44 88
No 6 12
Total 50 100
 RESPONSE

12%

Yes

No

88%

Interpretation-

The above pie chart shows that 88% Employees at Infolink are aware the welfare. Only 12%
Employees who have little knowledge about employee welfare.

Q7. In which way employer motivates employee?

Response Respondent Percentage

Counselling 40 80
Bonus 5 10
Increased wages 5 10
No motivation 0 0
 Total 50 100

RESPONSE

10% 0%

10%

Counselling

Bonus

Increased wages

No motivation

80%

Interpretation-

The above pie chart that 80% Employees feel through counselling employer motivates them.
10% Employees feel that employer motivate them by bonus and increased wages. These helps
the management to welfare Infolink.

Q8. Are you satisfied with your job?

Response Respondent Percentage

Yes 45 90

No 5 10
 Total 50 100

RESPONSE

10%

Yes

No

90%

Interpretation-

The above pie charts that 90%of the employees are fully satisfied with their work whereas 10%
employees are those who are not satisfied their job.

Q9. Behavior of worker with each other?

Response Respondent Percentage

Excellent 8 16
Good 38 76
Fair 3 6
Poor 1 2
 Total 50 100

RESPONSE

6% 2%
16%

Excellent

Good

Fair

Poor

76%

Interpretation-

The above pie-chart 16% employees are excellent relations with other employees .76%
employees answer that they have good relationship with each other. But there are some
employees who says that they have fair and good relations with each other

Q10. Your superior’s behavior toward your problems?

Response Respondent Percentage

Excellent 38 76%
Good 9 18
Fair 2 4
Poor 1 2
 Total 50 100

RESPONSE

4% 2%

18%

Excellent

Good

Fair

Poor

76%

Interpretation: -

The above pie-charts that 70% employees consider that facilities provide them are good whereas
20% consider them as excellent. But there is also minor Percentage who is not Satisfied with the
facilities which are given to them.

FINDINGS OF THE STUDY

 82 % Employee are thinking excellent about organization. 10 % Employee are those who

think good about organization. Fair and poor part minor in this figure.
 60 % of Employee at Infolink are working less than one year. Only 30 % Employee are

working more than one and less than two years Between two and five years only 6 %

Employee are working. The Employee highest percentage lies in less than one year

because mostly Employee are shift from one organization to another.

 70 % Employees are thinking excellent about the working condition. 12 % Employees

are those who think good about working conditions. A minor part shows the percentage

of fair and poor. It shows that works are satisfied with the working condition of Infolink

 .88 % Employees at Infolink are aware about the welfare. Only 12 % Employees who

have little knowledge about employee welfare.

 80 % Employee feel through counseling employer motivates them 10 % Employees feel

that employer motivate them by bonus and increased wages. These helps the

management in Infolink.

 90 % of the Employees are fully satisfied with their work whereas 10 % Employees are

those who are not satisfied with their job.

 82 % have excellent reactions with the superiors. 14 % Employees are those who

answered that they have good relations. In this figure there is also have 4 % Employees

who have fair relations with their superiors.

 16 % Employees have excellent relations with other Employees. 76 % employees

answered that they have good relations with each other. But there is also some

Employees who say that they have fair and poor relations with each other.

 76 % employees consider that facilities provide to them are good whereas 20 % consider

them as excellent. But there is also minor percentage who is not satisfied with the

facilities which are given to them.

CONCLUSIONS
 Among the all, human being is the finest one, who needs skills, talents,

attitudes, motivation, career planning and to deliver goods and services in time

with the facilities of Labour Welfare Measures and Social Security. Employees are

highly perishable, which need constant welfare measures for their up gradation and

performance in this field. In India. service sector is a leading sector, which

generates more employment, needs welfare measures for their improvement. The

welfare facilities help to motivate and retain employees. Most of the welfare

facilities are methods of hygienic among workers are motivated by providing

welfare measures. This ensures employee satisfaction result in increased

efficiency.

BIBLIOGRAPHY AND REFERENCE


 

Websites:

https://infolinkservicesngp.com/

https://www.facebook.com/infolinkservices/

http://www.academia.edu/15291387/Reserach_Methodos_in_Human_Resources_

Management