New Student Orientation

The goals and objectives of New Student Orientation are:

• To introduce students to college services which will support their educational and
personal goals (ex. library, information technology, academic and student services
departments).
• To facilitate initial academic advisement, course selection, and registration.
• To familiarize students with the LMS environment.
• To create an atmosphere that minimizes anxiety, promotes positive attitudes, and
stimulates an excitement for learning.
• To provide a welcoming atmosphere for students.
• To provide new students comprehensive information about the academic and student
service resources and programs.
The learning outcomes derived from the goals and objectives are:
• Students will be introduced to college services that will support their educational and
personal goals.
• Students will understand the purpose of academic advisement and course selection.
• Students will become familiar with the LMS environment.
• Students will feel confident and excited about their decision to attend MUST University.

Contact

MUST University
2220 N Federal Hwy, Boca Raton
FL 33431
+1(561) 465-3277 info@mustedu.com

WELCOME TO MUST
Page 1 of 9
Welcome! The administration, faculty, and staff welcome you to MUST University.
We are proud of our institution and very happy to share it with you. MUST University is an initiative of
educators and businessmen that believe in bringing quality delivery of information and professional education
to learners for them to gain the knowledge they need to excel in in their careers in an increasingly competitive
marketplace.
MUST University values inspiring learning, broadening of perspectives, pursuing excellence, responding to
community needs, achieving goals, improving
lives, and celebrating achievements.
Today, and in the future, knowledge is the
differential between success and failure. As
information becomes overwhelming,
and requirements for productivity and reliability
increase, we strongly believe that the solution is
in education. The programs we offer prepare
students to start new careers or help them
improve their existing ones. Our programs have
a common objective: the training for efficient
management and administration.
We at MUST University also believe that staff,
faculty, and students are connected in working
cooperatively to act effectively in a diverse
personal, civic, professional, and educational environment; in fostering critical thinking and problem solving in
research, evaluation, interpretation, and application of knowledge; in using appropriate technology and
informational tools to facilitate learning; in modeling ethical and civic responsibilities; and in communicating
effectively.
Thank you in name of all MUST University.
My best regards,

Professor Antonio Carbonari Netto

President of MUST University

VISION
MUST University’s vision is to be the affordable educational provider for students’ social inclusion and social
ascension.

Page 2 of 9
MISSION
MUST University is an institution of post-secondary education dedicated to prepare and empower students, to
succeed professionally in their life projects, by delivering student-centered programs and studies.

PURPOSES
MUST University has these purposes:

▪
To provide intensive instructional delivery by specific programs and studies which strengthen student
academic achievements.
▪
To facilitate student appreciation of the value of lifelong learning by stimulating intellectual curiosity,
creative and critical thinking, and awareness of culture and diversity.
▪
To assist students in developing personal and professional attitudes, values, skills, and strategies that
result in successful careers.
▪
To prepare students to meet their constant changes and their communities now and in the future.

VALUES STATEMENT
MUST University values inspiring learning, broadening perspectives, pursuing excellence, responding to the
market needs, achieving goals, and improving student life projects, by innovative solutions and effective
creative thinking.

ACADEMIC POLICIES AND STANDARDS OF PROGRESS

Satisfactory Academic Progress (SAP) Policy

All students are required to meet the standards of academic progress that are outlined in the sections
below and they are evaluated regularly to determine that the standards are met. These standards have
multiple components (qualitative and quantitative measurements) that include: a minimum cumulative
grade point average requirement (CGPA); a minimum successful completion rate based on all credit hours
attempted; and, a maximum time frame requirement to successfully complete all required credit hours
for the program.

Page 3 of 9
Quantitative Criteria for SAP
Students must complete at least 67% of credit hours attempted each semester to remain compliant with
SAP Policy. Credit hour progression will be based on a cumulative total of attempted hours to earned
hours. For example, a student enrolls for 12 term credit hours the student is required to successfully
complete a minimum of 8 term credit hours (12 x 67% = 8) for the term. Failure to meet these standards
may result in dismissal from the academic program and in ineligibility to earn the Degree.
Qualitative Criteria for SAP
Under the qualitative criteria, to make Satisfactory Academic Progress (SAP), the student must comply
with the following two criteria:
1. Demonstrate a minimum overall cumulative grade point average of 2.0 for undergraduate programs
and a 3.0 for graduate programs at the end of the student's second term of enrollment, and at the end of
each subsequent term thereafter.
2. Demonstrate successful completion of the required percentage of the total cumulative credit hours he
or she has attempted in the program of study.
To maintain Satisfactory Academic Progress, a student must establish and maintain at least a 2.0 for
undergraduate and 3.0 for graduate overall cumulative grade point average by the end of the student's
second term of enrollment and all subsequent terms of enrollment. Also, to maintain Satisfactory
Academic Progress, the student must complete the required percentage of coursework attempted. Any
student who fails to establish or maintain Satisfactory Academic Process must meet with the Director of
Education.
A student who fails to establish or maintain Satisfactory Academic Progress will be placed on academic
probation and maintain this status of academic probation during the following semester. At the end of
the semester in which the student is on probation, the student’s overall GPA and Credit Completion
Percentage will be recalculated. A student will be removed from academic probation only if the student
completes the appropriate percentage of coursework and earns a "C" or better in all courses attempted
during the semester in which he or she is on academic probation and earns a cumulative GPA of 2.0 for
undergraduate and 3.0 for graduate or higher.
Satisfactory Academic Progress (SAP) Evaluation
1. Students are evaluated after the completion of every course and at the end of an academic semester.
2. If a student fails a course before the semester ends, he is immediately placed on academic probation.
3. The student will remain on academic probation until:
• The student retakes the failed course when it is next offered and passes on the next attempt; or,
• The student retakes the failed course and fails it again; or,
• The student takes another course (before retaking the first course) and fails it.
4. If the student takes the course a second time and passes it, the student is removed from academic
probation. Students are evaluated after the completion of every course and at the end of an academic
semester.

Appeals
Any student who has been placed on academic probation for the first time but who feels that there were
mitigating circumstances that caused him or her to fail the SAP standard, may file a written appeal with
supporting documentation to Academic Affairs and Students Career Services will make the decision

Page 4 of 9
whether to accept the student’s appeal within 5 days. For the student’s appeal to be granted, the student
will need to give evidence of satisfactory academic progress.
Academic Dismissal
Any student who fails to accomplish removal of academic probation after 2-semesters will be academically
dismissed and not considered for readmission until 6 months have passed. The student must reapply for
admission, satisfy all admissions criteria in effect at the time, satisfy any outstanding financial obligations
to the institution, and retake any failed classes before proceeding to other courses.
Grading Scale
Each grade earned is calculated into the student’s cumulative grade point average (CGPA) and the credits
assigned for the course taken are included in the calculation of total clock hours attempted.
Letter Grade Numerical Value GPA
A 90-100% 4.00
B 80-89% 3.00
C 70-79% 2.00
D 65-69% 1.00
F Less than 65% 0.00
I Incomplete
T Transfer Credit
W Withdrawal
Make-Up Work Policy
Students who are unable to complete required work by the end of a term may be granted an Incomplete
grade (I) with the instructor’s approval. This make-up work policy is granted on a case-by-case basis.
Arrangements must be completed within a stated time frame from the end of the course. Failure to make
arrangements, without administrative approval, will result in a failing grade.
Repeated Courses
MUST University allows a student to repeat a failed course. A failed course is a course in which a student
received an “F”. The policy removes the previous grade and eliminates the effect of that grade on the
cumulative GPA computation. Both the grade earned, and the credits taken for the repeated course will
be removed from the SAP calculations.
Incompletes (Grades of I)
The temporary grade of I (incomplete) is a conditional and temporary grade given when students (a) are
currently passing a course or (b) still have a reasonable chance of passing in the judgment of the instructor,
but for non-academic reasons beyond their control have not completed a relatively small part of all
requirements. The students will have a two week probationary period to satisfy the course requirements.
In the event the student fails to complete the missed work, it will result in a failing (F) final grade. The
student will have the option to attend the class again within 12 months with the application fee and
program tuition waived. However, to qualify for the waived tuition and application fee, they must have
paid the failed course in full. The student will be referred to the Director of Education for academic
Page 5 of 9
counseling prior to starting the course again. If after starting the course a second time, the student fails
again, and the 12 months have passed, they will need to have academic counseling prior to enrolling in
the course and pay again.
Transfer Grades (Grades of T)
A grade of T is assigned for a student’s successful transfer of credits earned from an accredited institution.
Neither the grade nor the credits are included in the CGPA or credits attempted calculations. The total
number of credits transferred is deducted from the total number of credits needed for program
completion.
Transfer of Credits
Students seeking to transfer credits earned at another postsecondary institution to MUST University or
from MUST University to another institution should note that the transferability of credits is at the
discretion of the accepting institution. It is the student’s responsibility to confirm if another institution of
the student’s choice will accept credits.
The policy of the University regarding the evaluation of course content from other universities to
determine its equivalency with a course offered at MUST University is that approximately three-fourths
of the course content must match the content of the course offered at MUST University if it is to be
accepted for transfer. For evaluation purposes, students must provide a copy of the course description
for the course to be evaluated and the school catalog for the time period during which the course was
taken. Evaluations are handled on a case-by-case basis. Students who request an evaluation to transfer
credits from universities or colleges must pay a fee of $100 for the evaluation of the course, before any
evaluation of transfer credits can take place.
Decisions regarding transferability of credits are not necessarily made prior to enrollment. Only students
who have been fully admitted to MUST University may submit their transcripts and course descriptions
for evaluation. Students are encouraged to submit official transcripts as soon as possible. MUST University
recognize credits from accredited higher education degree granting institutions and will not transfer
credits for courses below college level. A student may receive transfer credits from any regional or
nationally accredited institution only upon evaluation and approval from the Vice-President of Academic
Affairs office.
Courses may be denied for transfer under the discretion of the Registration Department depending on
the date courses were originally taken. A grade of C or higher is required to receive transfer credit.
However, grades for classes that were transferred from another university are shown as “T” on the
transcript and will not be used in computing the student’s grade point average. For graduate students, no
more than 9 credits will be transferred; and other documentation may be requested, such as sample of
coursework.
Withdrawal from a Course (Grades of W)
Students may withdraw from a course during the drop/add period (the first week of class) without punitive
grades or financial obligations. If the student withdraws a course during the week of class, last day of
physical attendance determines if grades are recorded for the semester. If the last day of attendance is
within the first half of the semester, a grade of “W” is given. If the last day of attendance is within the
second half of the semester, the student will receive a final letter grade. The grade of “W” has no effect
on the student’s cumulative GPA. However, the grade of “W” is added to hours attempted within the
specified maximum time frame.

Page 6 of 9
 OTHER INFORMATION CAN BE FOUND IN THE MUST UNIVERSITY CATALOG.

LIBRARY RESOURCES

The library at MUST University facilitates and expedites access to information using adequate, sufficient,
and relevant resources to support the programs offered. MUST University has established an account with
Library Information Resource Network (LIRN) and students will receive access, so they can utilize the
sources available at any time. In addition, MUST University's In Campus library has Internet access and
appropriate application/software technology available to the students.
MUST University's automated system Online Performance and Learning (OPAL) allows students to search
the library catalog to see what is available as well having the ability to access their own account to verify
the circulation books they have checked out during their term at MUST.
• Library books/materials borrowing limit is set at 5 titles per student per two-week session. Students who
possess circulation books past the two-week period will incur a hold on their registration for the upcoming
academic quarter and fees for each day materials are late.
• Fines for overdue loans are calculated from the due date to the day the items are returned. Saturday,
Sundays, and public holidays are not included in this calculation.
• Fees for late textbooks and materials are set at .50 cents per day. Borrowing and renewal privileges will
be suspended when the accumulated fines reach $10.
• Fines must be paid to restore borrowing privileges. Members will be informed about their fines through
email.
• Failure to receive library notices is not a valid reason for a waiver of fines. Borrowers are responsible for
all materials charged under their library accounts. All fees must be paid to MUST University before
borrowing privileges are restored and registration holds are listed.
• Where an item is lost or damaged, the borrower will be charged for the item. The charges include cost
of replacing the title, processing fee of $21.40 per item (inclusive of 7% GST), and overdue fines (if any).
• Borrowers are liable for overdue fines, calculated from the date due to the date when the materials are
reported lost. A sum of three times the estimated cost of an item will be charged for an out-of-print item
reported lost or returned damaged. If a student manages to locate a lost item before payment is made,
the student need only to pay the overdue fines. Borrowers who return items that is damaged but still in
repairable condition will be fined $25 (inclusive of 7% GST). All lost or damaged items must be reported
to the Library.

TUITION, FEES AND COURSE MATERIALS

All tuition, fees, and other related costs are due prior to the scheduled start-date of a student’s course(s),
unless the student has arranged to make monthly payments. The balance must be paid before graduation.
Final Total Charges: The final cost of a degree program will depend on transfer credits accepted, the cost
of textbooks, supplies, and other miscellaneous costs.
All tuition, fees, and other related costs are due prior to the scheduled start-date of a student’s course(s),
unless the student has arranged to make monthly payments. The balance must be paid by graduation.
Final Total Charges: The final cost of a degree program will depend on transfer credits accepted, the cost of
textbooks, supplies, and other miscellaneous costs.
Page 7 of 9
 Tuition per credit hour for undergraduate and graduate level programs. Tuition is charged $300
by semester depending on the number of credits the student is enrolled in. The total
amounts for tuition are the cost per credit hour and/or program multiplied by the number
of credit hours.
Application Fee (nonrefundable) For students entering any degree program. $150
This fee is applied toward the tuition of the student’s first course.

Readmission Fee $100

For students who have been inactive for more than 12 months or who are entering
another degree program.

Graduation Processing Fee $100

Charged to all students before graduation.

Unofficial Transcript Fee (First 3 are free) $5

Returned Checks $50

Translation and Evaluation Services (approximate cost when applicable) $50-$250

Official Transcript $25

Textbook Costs
The cost of textbooks is not covered in the cost of tuition. Students are responsible for purchasing their
own textbooks and any other instructional materials for each course. MUST University does not have a
bookstore for purchasing books, and students must purchase their textbooks online. The approximate
cost for books per semester is: Associates Degree: $235 / Bachelor’s Degree: $285 / Master’s Degree: $
350

DISTANCE LEARNING METHODS OF DELIVERY

MUST University offer all programs via in-campus or distance education delivery. Students are encouraged
to select the method of delivery that best fits their needs, expectations, and life routines.
Students enrolled in Distance Education Programs have access to equivalent resources as students
enrolled in residential programs. MUST University provide and supports students (both in-campus and
online), faculty access and user privileges to sufficient and appropriate library collections, as well as to
learning resources consistent with the programs offered.

Page 8 of 9
Distance Education programs at MUST University facilitate interaction between faculty/student and
student/student. The methods of interaction include: online lectures, emails, document sharing, chat
rooms, forums, webinars and “coffee rooms” arranged exclusively for student meetings, academic
advising sessions, and tutoring. Student Services to which students enrolled in distance education
program(s)/course(s) of study have access to are the same as the services to which in-campus students
enjoy, and such services cover areas such as coping skills, career development, budget and personal
financial planning skills, general development, academic advising, testing, supervision, and monitoring of
attendance and leave of absence, graduate employment assistance and more.

Page 9 of 9