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    Medicare Script F2F

    Uploaded by

    Diana Rose Gozon

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Medicare Script F2F

    Uploaded by

    Diana Rose Gozon
    28 views6 pages

    Original Title

    Medicare Script F2F (1)

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    Copyright:

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    28 views6 pages

    Medicare Script F2F

    Uploaded by

    Diana Rose Gozon

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 6

    MEDICARE F2F

    MARK ALEXANDER-WIFE

    Wife / husband – first name

    Daughter / son / caretaker – first name – take care/ handle sa plan

    This information is for you as well _______.

    Hello may I speak with _____. This is ______ and im calling with regards to
    your plans and updates 2024. There will be a license specialist who will be In
    your area tomorrow. Are u available morning or afternoon. This is free and it
    will only take between 5-10 minutes.

    PO BOX – ADDRESS 1 ( pangayuun ang physical address )


    Verify address – address 1 & 2
    not correct add: Did you moved another area? Can I have your updated address
    ( street address ) so our license specialist can visit you directly.

    Street name: confirm the city

    CALLBACK: If your not available for the visit can our licensed specialist call you back
    on _______? ( confirm phone number )

    Hello, could I speak with_________?

    The reason for the call is, our licensed specialist will be in

    Your area tomorrow to provide (you with the important)

    Updates regarding your Medicare plan.

    This is free and it will only take between 5-10 minutes.


    So, what time TOMORROW is you best available? Is it Morning or Afternoon?

    (If Morning or afternoon, provide available time)

    Apartment # , street #

    Are you still at _____?

    I would like to verify your address, you are at (ADDRESS), is that correct?

    Great! Our licensed specialist _____ will be there tomorrow __________.

    MEDICARE REBUTTALS

    MAIN REBUTTAL

    I understand Mr. /Mrs. (Last name of the prospect) however, the programs and rules
    affecting senior benefits are constantly changing and we just want to make sure that
    you are okay.

    (So, on that basis, what time works best for you tomorrow? is it morning or
    afternoon?)

    YOU ARE A SCAM! He will bring his ID, identification

    We understand your frustration, but we assure you that this isn’t a scam, we already
    helped a lot of people understand their benefits, and we can also help you (prospect
    name) We have a licensed agent in your area that could help you review your plan
    and make sure you have the best plan this year.
    (So, on that basis, what time works best for you tomorrow? is it morning or
    afternoon)

    I ALREADY HAVE MEDICARE

    That is good to know that you have your plan already, however, plans change every
    year and we just want to make sure that you have all the benefits you are entitled to.

    you might be paying more than you should be for your Medicare yet you are getting
    less benefits. That is, why our agent will call you tomorrow to help you review your
    current plan and make sure you are getting everything you are entitled to.

    (On that basis, what would be better morning or afternoon?)

    I'M NOT INTERESTED

    I understand Mr./Mrs. (name of the prospect) but, if there were unexpected changes
    that were affecting your Medicare plan this year, would that be something you feel
    you should know about?

    (On that basis, what would be better morning or afternoon?)

    ARE YOU WITH MEDICARE?

    -No, ma’am/sir we are an independent business licensed with the State and we
    have our licensed specialist that will help you fully understand your plan.

    (On that basis, what would be better morning or afternoon?)


    I ALREADY USE THE VA

    Great, it is good that you can use the VA; however, there are additional benefits
    through Medicare that can be also use if there were ever anything not provided
    through the VA.

    We have our licensed specialist that will be in your area tomorrow.

    (On that basis, is morning works for you or afternoon would be better?)

    I’M ON TRADITION PLAN WITH MY HUSBAND

    We understand, but we are not asking you to change anything, we just want to
    provide you with information that may benefit you.

    Aside from providing you with information, we will be assisting you with getting help
    with your plan.

    (On that basis, is morning works for you or afternoon would be better?)

    I ALREADY HAVE AN AGENT

    - Well, it is good that you already have an agent. However, we want to make sure
    that you are getting all the benefits you are entitled to.

    in the best plan as possible and it is good if you can have us since you are entitled
    for a new Medicare Plan for this year.
    (On that basis, is morning works for you or afternoon would be better?)

    I ALREADY HAVE PLAN

    -That is good to know, that you have your plan already, however, plans change
    every year and you might be paying more than you should be for your Medicare

    yet, you are getting less benefits. That , is why our licensed specialist will visit you
    tomorrow to help you review your current plan and make sure you are getting
    everything you are entitled to.

    (On that basis, is morning works for you or afternoon would be better?)

    I DON'T WANT TO CHANGE MY PLAN- we are not asking to change your plan,
    we are just providing you the updates of your medicare.

    I understand Ma’am/Sir. You never want to change your plan, unless there are
    obvious concerns. There could be changes in 2023 with your plan you have not even
    realized.

    (On that basis, is morning works for you or afternoon would be better?)

    WHAT ARE YOU SELLING?


    We are not selling anything, plans change every year and you might be paying more
    than you should be for your Medicare yet you are getting affordable plan. That is
    why, our licensed specialist will call you tomorrow to give you FREE MEDICARE
    REVIEW and make sure you are getting all the benefits that you are entitled.

    (On that basis, is morning works for you or afternoon would be better?)

    Any other questions you do not know:

    Mr. /Mrs. (name of the client) I am just the assistant here but, I am happy to pass
    your question to our licensed specialist, can our licensed specialist call you back now
    so that, your questions will get answer immediately?

    - If yes, great I will let our licensed specialist to call you back. Please be on
    standby he will call you back after this call end.
    - If no, don’t worry our licensed specialist will just review your plan and it’s for
    free. Also he/she can answer all your questions about your plan.

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