11 Activity 1 SCM
11 Activity 1 SCM
11 Activity 1 SCM
Activity
Metro Corporation makes a special-purpose machine called “OM” used in the textile industry. Metro has
designed the OM machine for 20X3 to be distinct from its competitors with a premium price. It has been
regarded as a superior machine. The company presents the following data for the years 20X2 and 20X3
Answer: Metro Corporation follows a product differentiation strategy. Metro’s OM machine is different
from its competitors and generally regarded as superior to competitors’ products. To succeed, Metro
2. Identify applicable key performance objectives and/or measures for the balanced scorecard of Metro
Corporation. Explain briefly how your cited objectives/ measures can affect the financial performance of
the company.
Financial Perspective
Increase in operating income from charging higher margins, price premium earned on products: These
measures indicate whether Metro has been able to charge premium prices and achieve operating
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Customer Perspective
Market share in high-end special-purpose textile machines, customer satisfaction, new customers:
Metro’s strategy should result in improvements in these customer measures that help evaluate whether
Metro’s product differentiation strategy is succeeding with its customers. These measures are leading
Manufacturing quality and reduced wastage of direct materials, new product features added, order
delivery time: Improvements in these measures are expected to result in more distinctive products
Development time for designing new machines, improvements in manufacturing processes, employee
education and skill levels, employee satisfaction Improvements in these measures are likely to improve
Metro’s capabilities to produce distinctive products that have a cause-and-effect relationship with
improvements in internal business processes, which in turn lead to customer satisfaction and financial
performance.
Answer:
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Change in Operating Income 619,500
4. Compute for the revenue effect and cost effects of the growth component. Assuming that the direct
materials costs that would be required in 20X3 to produce 210 units instead of the 200 units in 20X2,
assuming the 20X2 input-output relationship continued into 20X3, equal 315,000 kilograms.
Manufacturing, conversion, design, selling, and customer-service costs remain the same.
Answer:
Revenue Effect of Growth = (Actual Units of Output Sold in 20X3 – Actual Units of Output Sold in 20X2) ×
5. Solve the revenue effect and cost effects of the price-recovery component.
Answer:
Revenue Effect of Price-Recovery = (Selling Price 20X3 – Selling Price in 20X2) × Actual Units of Output
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Sold in 20X3 = (P 42,000 – P 40,000) × 210 = P 420,000
6. Calculate the productivity component that explains the change in operating income from 20X2 and
20X3.
Answer:
7. Provide an analysis of operating income using the provided table. Indicate whether computed
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amounts are favorable or unfavorable to the company. Then, briefly explain the impact of Metro’s
Answer:
Income
Income statement amounts in 20X3 - Income statement amounts in 20X2 = Change in operating income
= P 619,500
The analysis of operating income indicates that a significant amount of the increase in operating income
resulted from Metro’s product differentiation strategy. The company was able to continue to charge a
premium price while growing sales. Metro was also able to earn additional operating income by
improving its productivity. The productivity gains may be important from the standpoint of funding the
product differentiation strategy and innovation (as has been the case with the pharmaceutical industry in
recent years), but Metro’s strategic focus has to be on differentiating its products.
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