Samsung RF265BEAESG RF265BEAESR

REFRIGERATOR
FRENCH DOOR REFRIGERATOR

MODEL NAME: RF265*
MODEL CODE: RF265BEA*
REFRIGERATOR CONTENTS
1. Precautions (Safety Warnings)................ 6
2. Product Features and Specifications.....10
3. Disassembly and Reassembly.............. 35
4. Troubleshooting.................................... 65
5. PCB Diagram....................................... 131
6. Wiring Diagram....................................140
7. Block Diagram...................................... 141
8. References...........................................144
WARNING
IMPORTANT SAFETY NOTICE

The service guide is for service technicians with sufficient
background in electrical, electronic and mechanical engineering.
Any attempt to repair the appliance yourself may result in personal
injury and property damage.
The manufacturer or dealer will not be held responsible for the
interpretation of this information.
SAMSUNG ELECTRONICS AMERICA, INC.

Technical Service Guide
Copyright ©2016
All rights reserved. This service guide may not be reproduced in whole or as a part
in any form whatsoever without the written permission of the SAMSUNG
ELECTRONICS Company.
CONTENTS
1. Precautions (Safety Warnings).............................................................................. 6
2. Product Features and Specifications....................................................................10

2-1. Compartment Features by Model.....................................................................................................................................10
2-2. Basic Product Specifications..............................................................................................................................................11
2-3. Specifications...................................................................................................................................................................... 13
2-4. Dimensions......................................................................................................................................................................... 15
2-5. Feature panel..................................................................................................................................................................... 16
2-6. Samsung Smart Home...................................................................................................................................................... 24
2-7. SMART GRID Function (Demand Response)..................................................................................................................27
2-8. Samsung Family Hub........................................................................................................................................................ 31
2-9. ICE-MAKER Function....................................................................................................................................................... 32
2-10. Material Specification...................................................................................................................................................... 34
3. Disassembly and Reassembly........................................................................... 35

3-1. Precautions......................................................................................................................................................................... 35
3-2. Refrigerator Door............................................................................................................................................................... 36
3-3. Freezer Door......................................................................................................................................................................37
3-4. Top Table.......................................................................................................................................................................... 38
3-5. Disassembling the Door Handle...................................................................................................................................... 39
3-6. Disassembling the Hinge................................................................................................................................................. 40
3-7. Disassembling the Door Switch in Freezer.................................................................................................................... 40
3-8. Disassembling the Display................................................................................................................................................ 41
3-9. Disassembling the Dispenser.......................................................................................................................................... 42
3-10. Disassembling the Main PCB and Inverter PCB.......................................................................................................... 43
3-11. Case Water Filter.............................................................................................................................................................. 44
3-12. Water Filter (Assembly & Disassembly)........................................................................................................................ 45
3-13. Disassembling the REF EVAP Cover............................................................................................................................ 46
3-14. Disassembling the FRE EVAP Cover.............................................................................................................................47
3-15. Disassembling the Machine Compartment Motor Fan................................................................................................. 48
3-16. Disassembling the Compressor..................................................................................................................................... 49
3-17. Disassembling the Fridge Internal Lamp....................................................................................................................... 50
3-18. Disassembling the Freezer Internal Lamp.................................................................................................................... 50
3-19. Disassembling the Tempered Glass Shelf..................................................................................................................... 51
3-20. Disassembling the Foldable Glass Shelf....................................................................................................................... 51
3-21. Disassembling the Vegetable Shelf............................................................................................................................... 52
3-22. Disassembling the French............................................................................................................................................. 53
3-23. Disassembling the Cool Select Pantry.......................................................................................................................... 54
3-24. Disassembling the Motor Damper................................................................................................................................. 54
3-25. Disassembling the Gallon Door Bin.............................................................................................................................. 55
3-26. Disassembling the Fridge Evaporator.......................................................................................................................... 55
3-27. Disassembling the Freezer Evaporator......................................................................................................................... 56
3-28. Ice-Maker.........................................................................................................................................................................57
3-29. Auger Motor Fan............................................................................................................................................................. 59
3-30. Humidity Sensor removing............................................................................................................................................. 60
3-31. Disassembling LCD.......................................................................................................................................................... 61
3-32. How to remove the subcomponents from the Assy Case Display .......................................................................... 62
3-33. Dismantling the speaker................................................................................................................................................ 63
3-34. Removing the USB.......................................................................................................................................................... 64
4. Troubleshooting............................................................................................... 65
4-1. Functions for failure diagnosis......................................................................................................................................... 65
4-2. Panel Function Test.......................................................................................................................................................... 66
4-2-1. LCD test.................................................................................................................................................................67
4-2-2. Touch Test.......................................................................................................................................................... 68
4-2-3. Multi-touch Test.................................................................................................................................................. 69
4-2-4. Speaker Test....................................................................................................................................................... 70
CONTENTS
4-2-5. USB Test............................................................................................................................................................... 71
4-2-6. Camera Test.........................................................................................................................................................72
4-2-7. Sensor Test..........................................................................................................................................................73
4-2-8. Mic Test................................................................................................................................................................74
4-2-9. Wi-Fi Test.............................................................................................................................................................75
4-2-10. BT Test................................................................................................................................................................76
4-2-11. Afterimage Test...................................................................................................................................................77
4-3. Fridge Function Test..........................................................................................................................................................78
4-3-1. System Information...............................................................................................................................................79
4-3-2. Load Status......................................................................................................................................................... 80
4-3-3. Self Diagnosis..................................................................................................................................................... 82
4-3-4. Error History........................................................................................................................................................ 84
4-3-5. Model Option....................................................................................................................................................... 85
4-3-6. Force Run............................................................................................................................................................ 86
4-3-7. Refrigerator Option.............................................................................................................................................. 88
4-3-8. Energy Information............................................................................................................................................. 89
4-3-9. Option TABLE...................................................................................................................................................... 90
4-4. Diagnostic method according to the trouble symptom................................................................................................. 95
4-4-1. If the trouble is detected by self-diagnosis..................................................................................................... 95
4-4-2. If FAN does not operate...................................................................................................................................105
4-4-3. If ICE Room Fan does not operate..................................................................................................................106
4-4-4. When ICE MAKER(FF) does not operate........................................................................................................ 107
4-4-5. If defrost does not operate (F,R DEF Heater).................................................................................................108
4-4-6. When Power is not applied..............................................................................................................................109
4-4-7. When refrigerator ROOM Lamp does not light up.......................................................................................... 111
4-4-8. If ICE Water is not supplied...............................................................................................................................112
4-4-9. If Cubed or Crushed Ice is not supplied.........................................................................................................113
4-4-10. If Cover Ice Route Motor(Geard Motor) is not working normally.................................................................114
4-4-11. IR Sensor Trouble-Shooting.............................................................................................................................115
4-4-12. LED blinking frequency depending on protecting functions........................................................................116
4-4-13. When the Panel PBA does not work properly..............................................................................................117
4-4-14. When the LCD does not work properly.........................................................................................................118
4-4-15. When it does not respond to touch................................................................................................................119
4-4-16. When the Wi-Fi does not work properly......................................................................................................120
4-4-17. When the BT does not work properly............................................................................................................121
4-4-18. When the microphone does not work properly........................................................................................... 122
4-4-19. When the Glaze Camera does not work properly....................................................................................... 123
4-5. Voice Recognition .......................................................................................................................................................... 126
5. PCB Diagram.................................................................................................. 131

5-1. PCB Layout with part positions (Main Board).................................................................................................................131
5-2. Inverter PCB Layout with part positions........................................................................................................................ 132
5-3. SMPS Board Layout with part positions........................................................................................................................ 133
5-4. Connector Layout with part positions (Main Board)..................................................................................................... 135
5-5. LCD PBA Layout with part positions..............................................................................................................................136
5-6. Connector Layout with part positions............................................................................................................................ 137
5-7. PBA Layout with part position (Inverter Board).............................................................................................................138
5-8. 100W SMPS Connector Layout with part positions......................................................................................................139
6. Wiring Diagram............................................................................................... 140

6-1. Dispenser Model...............................................................................................................................................................140
7. Block Diagram................................................................................................ 141

7-1. Basic Model........................................................................................................................................................................141
7-2. LCD PBA ......................................................................................................................................................................... 142
7-3. Inverter block diagram.................................................................................................................................................... 143
CONTENTS
8. References..................................................................................................... 144
8-1. Glossary............................................................................................................................................................................. 144
8-2. French Heater Control Using a Humidity Sensor.........................................................................................................146
8-3. Model Numbering Convention........................................................................................................................................ 147
8-4. Troubleshooting. Check the following before calling the service centre..................................................................148
272, Oseon-Dong, Gwangsan-Gu,
Gwangju-City, Korea, 506-253
TEL: 82-62-950-6193, 6896
FAX: 82-62-950-6859
Europe, CIS, Mideast & Africa: gspn1.samsungcsportal.com

Asia: gspn2.samsungcsportal.com
North & Latin America: gspn3.samsungcsportal.com
China: china.samsungportal.com
- This Service Manual is the property of Samsung Electronics Co., Ltd.

Any unauthorized use of this Manual is punishable under the applicable
International or domestic law.
© Samsung Electronics Co., Ltd.

Refrigerator Division 2017
Printed in Mexico
1. PRECAUTIONS (SAFETY WARNINGS)
●Unplug the appliance before replacing or repairing any of the electrical parts.
⇢ Be careful to avoid electric shock.
●Make sure to use the correct replacement parts.

⇢C heck the model, rated voltage, rated current and running temperature rating.
●When troubleshooting, verify that the wire harnesses are connected securely.
⇢ Make sure the connectors are not separated when power is supplied.
●Check for visible traces of water on the electrical parts.

⇢ Replace or secure any parts that have come into contact with water.
●Check the status of parts after the replacement or troubleshooting.

⇢ All parts must be reinstalled properly.
●Check the location where the refrigerator will be used.

Do not install the refrigerator in a damp or wet location and make sure that the
surface where the product will be installed is even.
●The refrigerator must be grounded properly.

⇢ The product should be grounded if there is a risk of high humidity or wetness.
●The refrigerator must be plugged into a dedicated outlet.

Make sure that the power cord is not damaged in any way, or has any objects
placed on it.
●If the plug is damaged, replace the plug.

Do not use the plug if it is damaged.
●Customers must not try to repair the refrigerator themselves.
●Do not store anything in the refrigerator other than food.

⇢ Drugs that require a specific temperature should not be stored in the
refrigerator.
⇢ Do not store flammable substances (alcohol, benzene, ether, LP gas, etc.) in
the refrigerator as this may result in explosion.
6
This document cannot be used without Samsung's authorization
PRECAUTIONS(SAFETY WARNINGS)
Read all the instructions before repairing the product and make sure to follow the
instructions in order to prevent danger or property damage.
Unplug the refrigerator and remove all the items before repairing the product.
CAUTION/WARNING SYMBOLS DISPLAYED SYMBOLS

means "Prohibited".
Indicates a danger
Warning of death or serious means "Do not disassemble".
injury.
means "No contact".
means "Warning or Caution".

Indicates a risk of means "Unplug the unit before
Caution personal injury or servicing the product"
material damage.
means "Earth or Ground".
Warning & Caution

Unplug the product before Use rated components When repairing the product,
changing the interior lamp. when replacing parts. make sure that the all wire
• Check the correct model, rated harnesses are reconnected.
• This may result in electric shock. voltage, rated current, operating • The wire harnesses should be connected
temperature and so on. tightly and kept dry.
• Tightly tie the wires so that they are not
detached by an external force and or
comRated become wet due to moisture.
pone
nts
Unplug
When repairing the product, Check the status of parts after Check for visible traces of water on
make sure that all parts and the replacement or the electrical parts.
wires are free of dust and troubleshooting. • Replace or secure any parts that have come
into contact with water.
foreign substances. • All parts must be reinstalled properly.
• Cleaning parts when servicing the product
can help prevent fire or short circuits.
7
❈ Please let users know about the following warnings & cautions in detail.
Warning & Caution

Customers should not store full Customers should not store Drugs that require a specific
glass bottles in the freezer narrow or long bottles, or food in temperature should not be stored
section. one of the small door shelves. in the refrigerator.
• The frozen bottles could explode and result in • These items could fall when the door is
injury. opened, resulting in injury to the customer.
The refrigerator should be Consumers must not try to Make sure that the power cord
plugged into a dedicated outlet. repair the refrigerator. is not damaged.
• Multiple plugs connected to an outlet may •E
lectrical and mechanical parts could • A damaged cord could result in excessive
cause excessive heat or fire. injure the consumer. heat or fire.
Prohibited Do not
disassemble
Customers should not place or Do not allow users to install The refrigerator must be
store objects on the product. the refrigerator in the wet grounded properly.
• Opening or closing the door may cause place or the place where water
items to fall, which may result in injury. splashes. •T
he product should be properly
•D
eterioration of insulation of electric parts grounded if there is a risk of high
may cause electric shock or fire. humidity or moisture.
Prohibited
Earth
8
FLOORING
To ensure that the product is properly installed,
the refrigerator must be installed on a level, solid
surface that is the same height as the rest of the
flooring. The surface should be strong enough to
support a fully loaded refrigerator.
MOVING
Protect the finish of the flooring. Cut a large
section of cardboard carton and place it
under the refrigerator where you are working.
When moving the product, make sure that
you pull the unit straight out and push it back
straight in.
9
2. PRODUCT FEATURES AND SPECIFICATIONS
2-1. Compartment Features by Model
Water Dispenser model :

RF265*
USB port
Fridge
1 1 4 4
5 5
6 6
2 2
7 7
3 3
8 8
9 9
10 10
Freezer
Appearance Fridge Compartment Freezer Compartment

A) Handle 1) Ice-Maker 9) Auto Pull Out Drawer
B) Dispenser 2) Fridge Multi-Purpose Guard 10) Freezer Drawer
3) Easy Fresh Vegetable &
Fruit Drawers
4) Foldable-Shelf
5) Fixed-Shelf
6) Quick Space-Shelf
7) Water filter
8) Cool Select Pantry
10
Product Features and Specifications
2-2. Basic Product Specifications
Item Specifications
Model no. RF265*
35 3/4" X 33 1/2" X 70"
External dimensions (width x depth x height)
(909 X 850 X 1778)
37 3/4” X 36 1/4” X 74 5/8”
Gross dimensions (width x depth x height)
(958 X 919 X 1895)
Rated power frequency (HZ) 60
Rated power (V) 115
Rated power consumption of the electric motor (W) 140
Rated power consumption of the electric heater (W) 497.8
Refrigerator type Indirect cooling type refrigerator
Refrigerant R-134a
Amount of sealed refrigerant 160 g
Weight (kg) 137
Gross weight (kg) 142
FRE (cu.ft) 8.0
REF (cu.ft) 16.2
Total (cu.ft) 24.2
Energy (kWh/yr) 720
Door SWING 2 Door / 1 Drawer
Shelf (Fridge) SLIDE, FIX, FOLD
Drawer (Fridge) 2 Pieces
Drawer (Freezer) 2 Pieces
Ice Maker Direct cooling system Auto I/M
Guard (Fridge) 6 Pieces
Handle Bar handle
Display Center of the Right Fridge door
11
Classification Model RF265BEA*
BLDC(AIO Q7), ø120 11Wing

Fridge, Freezer
DC12V, 2.5W, 1870rpm
BLDC(C160), ø160 3Wing
Machine Compartment
Motor DC12V, 1.7W, 1120rpm
& BLDC(BOX FAN), 66*66*15, 9Wing
Fan ICE ROOM
DC12V, 1.2W, 3600rpm
AUGER AC 120V/60Hz, CCW, 18 RPM
DISP AC 120V/60Hz, Synchronous, CCW, 18 RPM
F-Evap. AC120V, 240W
R-Evap AC120V, 100W
French AC120V, 10W
Heater Dispenser AC120V, 2.5W
ICE MAKER AC120V, 141W
ICE ROOM Cord Heater DC12V, 2.0W
Water Pipe Cord Heater DC12V, 2.3W
Freezer Bimetal-Thermo [Off60℃,On40℃]
Over heating protector
Fridge Bimetal-Thermo [Off60℃,On40℃]
Vegetable Room DC 12V, 1.74W * 1EA
Lamp Fridge DC 12V, 3.3W * 1EA
Freezer DC 12V, 1.56W * 1EA

OLP 4TM445PHBYY-82
ETC. Defrost Sensor THERMISTOR (502AT)
Temperatur Sensor THERMISTOR (PX41C/502AT)
12
2-3. Specifications
Model RF265*
Model no. MSV172AL2J/SM3
Freezer Parts
Compressor Starting type BLDC

Oil Charge FREOL α - 15c
Refrigerant R-134a, 160g
Temp. Selection On(℉) Off(℉)
Temperature sensors inside
Freezer
Thermistor -8℉ (-23℃) -5 ℉ (-21 ℃) -11 ℉ (-24 ℃)

(F-Sensor) 0℉ (-18℃) 3 ℉ (-16 ℃) -3 ℉ (-19 ℃)
Compartment
5℉ (-15℃) 8 ℉ (-12 ℃) 2 ℉ (-17 ℃)

Temp. Selection On(℉) Off(℉)
Refrigerator
Thermistor
34℉ (1℃) 36 ℉ (2 ℃) 32 ℉ (0 ℃)
(R-Sensor)
37℉ (3℃) 39 ℉ (4 ℃) 35 ℉ (2 ℃)
502AT
44℉ (7℃) 46 ℉ (8 ℃) 42 ℉ (6 ℃)
Initial defrosting interval (simultaneous defrosting of F and R) 6 hours ± 10 minutes
Defrosting sensor Defrosting interval
Freezer defrosting interval 12~30hr (depending on the operating conditions)

Fridge defrosting interval 6~15hr (depending on the operating conditions)
Pause time 12 ± 1 minutes
Defrosting Parts
Model no. THERMISTOR (502AT)

F defrosting - sensor
Specifications 5.0 ㏀ at 77 ℉ (25 ℃)
Model no. THERMISTOR (502AT)
R defrosting - sensor
Specifications 5.0 ㏀ at 77 ℉ (25 ℃)
Model no. BIMETAL THERMOSTAT
Bimetal (Freezer)
Operating temperature Off : 140 ℉ (60 ℃ ) / On: 104 ℉ (40 ℃)
Model no. BIMETAL THERMOSTAT
Bimetal (Cool Select)
Operating temperature Off : 140 ℉ (60 ℃ ) / On: 104 ℉ (40 ℃)
13
Items Specification
Model RF265BEA*
Defrost Heater(FRE) Heated at F Defrost AC 120V, 240W
Defrost Heater(REF) Heated at R Defrost AC 120V, 100W
Interlock with French

DISPENSER Heater AC 120V, 2.5W
Heater
FRENCH Heater - AC 120V, 10W
ICE Duct Heater Drain Heater(FRE) DC 12V, 2W
ICE Room Heater Ice Room Heater(REF) DC 12V, 2W
Water Pipe Heater Drain Heater(REF) DC 12V, 2.3W
Model 4TM445PHBYY-82
Over Load Relay Temp. ON 156.2 ± 16.2 ℉ (69 ± 9℃)
Temp. OFF 257 ± 9 ℉ (125 ± 5℃)

Electrical parts
Rated Voltage AC 115V/60Hz
Motor-BLDC (FRE) DC 12V, 0.17A / DREP5020LC
Motor-BLDC BOX FAN (REF) DC 12V, 0.16A / 3612JL-04W-S49-G51
Motor-BLDC BOX FAN (ICE ROOM) DC 12V, 0.1A / 2606JL-04W-S39-UQ1
Motor-BLDC (CIRCUIT) DC 12V, 0.22A / DRCP5030LA
Lamp LED (FRE) DC 12V / 85 ~ 130mA
Lamp LED (REF) DC 12V / 510 ~ 780mA
Lamp LED (VEG) DC 12V / 95 ~ 145mA

FRE AC 125V 1.5A (1EA)
Door Switch REF DC200V 0.5A / MDCG-4 (2EA)

REF (ICE ROOM) AC 125V / 5.0A
Power Cord AC 125V 15A
Grounding Screw BSBN (BRASS SCREW)
14
2-4. Dimensions
RF265*
35 3/4" (909mm)
29 1/4" (745mm)
48" (1220 mm)

52 1/8" (1324 mm)
3 2/5" (86mm)
18/ 5/7" (475mm)

18 5/7" (475mm)
63 3/4" (1620mm)
36 2/9" (920mm)
33 1/7" (842mm)
1/5" (5mm)
1 1/4" (32 mm)

41 3/4" (1060 mm)
70" (1778 mm)

3/5" (15mm)
24 1/3" (618mm)
3 1/3" (85mm)
15
Operations
2-5. Feature panel
User interface
NOTE
• For detailed information about the refrigerator's functions, and apps, see the on-screen
user manual available on the LCD display of your refrigerator.
• The content of apps and widgets and their design is subject to change. Support for apps
and widgets may be discontinued without notice, depending on the content provider’s
policy.
• Children's use of the refrigerator's functions, apps, and services must be supervised by
adults.
• The PANDORA apps are only available in the United States.
01 Home screen
02 Task bar
01
Operations
02
English 35
16
Untitled-4 35
Operations
01 Home screen
01 Apps & Widgets

02
• Tap a desired app or widget to launch
it.
• Tap and hold an app or widget to enter
01
Edit mode. A grid appears. In Edit mode,
you can drag and drop an app or widget
to a new position on the grid. When you
move the app or widget to a new grid
location, the location turns blue if it is
available. If it is not available, it turns
red.
• You can add an app or widget that has
been removed from the All Apps list.
02 Status bar
• Bluetooth ( ): Indicates Bluetooth
connection status.
• USB ( ): Indicates USB connection
status.
Operations
• Remote Management ( ): Turns on

when Remote Management is enabled
and running.
NOTE
The refrigerator supports USB memory
that is formatted in the FAT32 or exFAT
sure to convert NTFS to FAT32 or exFAT

before use.
• Network ( ): Indicates network
connection status in 5 levels (Off, 1-4).
36 English
17
Untitled-4 36
02 Task bar
01 02 03 04 05 Tap to turn on or off

the voice recognition
function.
01 Microphone
The microphone icon
turns red when it is
turned off.
Tap to display the
02 Menu
menus available.
• Tap to open the
Home screen.
• Tap and hold to
03 Home open the Task
Manager. See the
Task Manager
section for details.
Tap to return to the
04 Previous
previous screen.
Operations
Tap to display the
05
Quick Panel.
English 37
18
Untitled-1 37
Operations
Fridge Manager
To access Fridge Manager, swipe the Home screen to the left, and then tap the FRIDGE
MANAGER widget.
• On the Fridge Manager widget, the

current fridge and freezer temperatures
are displayed.
• For detailed settings, tap the widget to
open the Fridge Manager.
Operations
38 English
19
Untitled-1 38
The Fridge Manager is a graphical

representation of your refrigerator.
The top half represents the refrigerator
compartment, and the bottom half represents
the freezer compartment.
The temperature or mode settings for each are
displayed over each section.
Fridge Manager At a Glance
01 Temperature
Change the set temperature in the
fridge, and freezer. You can also turn
on and turn off the refrigerator's Power
Cool function and the freezer's
Power Freeze function.
- Power Freeze speeds up the freezing
process at maximum fan speed. The
freezer keeps running at full speed
for several hours and then returns to
the previous temperature.
Operations
- To freeze large amounts of food,
activate Power Freeze for at least
20 hours before putting food in the
freezer.
NOTE
Using Power Freeze increases power
consumption. Make sure you turn it off to
return to the previous temperature if you
do not intend to use it.
02 Special Features
View a short explanation of some of the refrigerator's special features.
03 Fridge Settings
Change many of the fridge's settings including settings for ice making, the door alarm,
and the temperature units (°F or °C). See the next page for details.
04 External Conditions
Displays the external (ambient) temperature and humidity.
Also displayed is the Ice Off (ice making off) indicator at the top, center. When the
indicator displays Ice Off, the refrigerator's ice maker is turned off.
English 39
20
Untitled-1 39
Operations
NOTE
The displayed conditions may differ from the actual temperature and humidity.
NOTE
Also displayed is the Ice Off (ice making off) indicator at the top, center. When the
indicator displays Ice Off, the refrigerator's ice maker is turned off.
Turns the icemaker on and off. Tap and drag the button to turn
on or off. Note that if the ice bucket is full of ice, the refrigerator
Ice Maker will not start making ice when you drag the button to On.
Instead, it displays the Ice Making Off indicator on the main
screen.
Turns the ice and water dispensers on and off. Tap and drag the
Dispenser Lock
button to turn on or off.
The door alarm sounds if you leave the door open. Tap and drag
Door Alarm
the button to turn on or off.
Switch the temperature scale between Celsius and Fahrenheit.
Temp. Unit
Touch °F or °C to change the scale.
NOTE
Operations
Water Filter Water Filter, and then tap

RESET. Tapping RESET re-initializes the function that measures
again.
Self Check is a self diagnoses function. Tap to open. Tap START to
Self Check
run.
Tap and drag this button to turn Energy Saver mode on and off.
The Energy Saver function automatically turns on when power is
Energy Saver
supplied to the refrigerator.
If condensation or water drops appear on the doors, turn the
Energy Saver mode off.
Works with the Smart Grid energy saving manager. Tap to open.
Demand Response Tap and drag the button to turn on or off. See the Smart Grid
section in this manual for more information.
Cooling Off mode (also called Shop mode), is designed for use
by retailers when they are displaying refrigerators on the shop
In Cooling Off mode, the refrigerator’s fan motor and lights work
Cooling Off
normally, but the compressors do not run, and the refrigerator
and freezer do not get cold. If Cooling Off is turned on, all
cooling controls will turn to OFF on the Fridge Manager.
Tap and drag the button to turn on or off.
21
Untitled-4 40
Settings
• You can set the screen brightness, wallpapers, auto wake-up,
Display motion detector, and theme, duration and start time of the screen
saver.
• Set the volume and equalizer and turn on or turn off the touch
Sound
sound.
• Turn on or turn off a Wi-Fi connection. The current Wi-Fi network is
Wi-Fi
• Up to 4 recently paired Bluetooth devices are listed.

•
Bluetooth paired device from the device list.
• Available devices are Bluetooth-enabled headsets, headphones, and
speakers.
• Set language of the Voice function and turn on or turn off voice
Voice
feedback and voice wakeup.
•
Parental
• Enable or disable restrictions on Family Hub features and apps.
Controls
Operations
• Select a preferred language. Available languages depend on the
Language
sales region.
• Make sure the Auto update function is on with a proper Wi-Fi
network connection. Open the fridge door and locate the display
reset button on the inner side of the door. Press the button and
Date and Time
press again to reset the display. Then, the date and time will be
synced by the time server.
• You can change the time zone through the Time zone menu.
• Make sure the Software Update function is on with a proper Wi-Fi
network connection.
• When updates are available, the Update button becomes active.
About Device
When updates are complete, the refrigerator restarts automatically.
• Legal information displays the Open Source License Agreement. Tap
the list item to open the Open Source Announcement.
• Easy Connection can be used with Samsung Smartphone apps, and
Easy
allows you to connect your device to the same home Wi-Fi network
Connection
that your smartphone is connected to.
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Operations
• Device Authentication can be used with Samsung Smart TV apps
Device where the privacy information on the refrigerator can be shared to
Authentication the TV.
• Availability of this function depends on the device model.
Clean screen
• Turn on so you can clean the screen without activating any apps.
mode
• Set to turn on or off the screen reader function for blind and low-
Accessibility
vision users.
• The online manual will walk you through various menus and apps
Online Manual
that the refrigerator provides directly on the display.
• Tap Reset to restart the refrigerator in Factory Data Reset mode. All
user data will be removed permanently. Data that will be removed
Factory Reset includes account information, memos, photos, and user settings.
CAUTION
Once factory reset is complete, no user data can be recovered.
• Use Remote Management to allow a service representative to
remotely diagnose problems and provide solutions.
Remote
• Remote Management requires a Wi-Fi connection.
Management
• The Remote Management menu does not appear on models that do
Operations
not support Remote Management.
Display reset (applicable models only)

If the display is not working correctly, try resetting the display. This may resolve the
problem.
1. Open the right-side fridge door and

locate the switch cover on the top right
corner of the door.
2. Push up the cover to reveal the power
switch.
3. Turn the switch off, and then turn it on

again.
4. Reinsert the switch cover to the end
until you hear a clicking sound.
23
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2-6. Samsung Smart Home

Samsung Smart Home
Installation
Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “Samsung
Smart Home”. Download and install the Samsung Smart Home app provided by Samsung
Electronics to your smart device.
NOTE
• The Samsung Smart Home app is designed for Android 4.0 (ICS) or higher, or iOS 8.0 or
higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series).
• For improved performance, the Samsung Smart Home app is subject to change without
notice or discontinued support according to the manufacturer’s policy.
• Recommended encryption systems include WPA/TKIP and WPA2/AES. Any newer or
non-standard Wi-Fi authentication protocols are not supported.
• Wireless networks may be affected by the surrounding wireless communication
environment.
• If your Internet service provider has registered the MAC address of your PC or modem
If this happens, contact your Internet service provider for technical assistance.
•
Refrigerator from accessing the Internet. Contact your Internet service provider for
Operations
technical assistance. If this symptom continues, contact a local Samsung service center
or retailer.
•
• Samsung Smart Refrigerators support both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and
Soft-AP protocols. (IEEE 802.11 n is recommended.)
• Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart
Refrigerators.
Samsung account
You are required to register your Samsung account to use the app. If you don’t have a
Samsung account, follow the app’s onscreen instructions to create a free Samsung account.
Getting started
1. Run the Samsung Smart Home app and log in with your Samsung account. iPhone users
are required to provide the login information each time they access the app.
2. Select Add Device, and then tap Refrigerator.
3. Follow the onscreen instructions to provide the necessary information about the
router, and then tap Next.
4. On the display of the refrigerator, access Settings, and then select Easy Connection.
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Untitled-1 43
24
Operations
5. When device registration is complete, the refrigerator icon will appear on the Samsung
Smart Home app.
6. Tap the refrigerator icon to open the refrigerator page.
Refrigerator app
Integrated control
You can monitor and control your refrigerator at home and on the go.
• Tap the refrigerator icon in the Samsung Smart Home to open the Refrigerator page.
•
change options or settings if necessary.
NOTE
Some options or settings of the refrigerator may not be available for remote control.
Operations
44 English
25
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Category Item Description

Displays the current temperature setting of the
Fridge temperature
fridge.
Displays the current temperature setting of the
Freezer temperature
freezer.
Monitoring Pantry Room settings Displays the settings of the Pantry Room.
Detects abnormal operations of the
Diagnosis
refrigerator.
Checks the accumulated power consumption of
Energy monitoring
the refrigerator for the last 180 days.
You can turn the ice making function on or off,
and check the current settings of the function.
Ice making
You can also check the status and progress of
ice making.
Functions
You can turn Power Cool on or off, and check
Power Cool
the current settings.
You can turn Power Freeze on or off, and
Power Freeze
check the current settings.
Operations
Abnormally high This alarm is triggered when the fridge or
temperature freezer has abnormally high temperatures.
This alarm is triggered if the fridge door or
Alarms Door opening
replacement must be replaced.

You can check the inner view of the
refrigerator, and use different labels to register
View Inside
them for managerial purposes.

You can create and edit a shopping list to your
Shopping List
needs.
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2-7. SMART GRID Function (Demand Response)

SMART GRID Function (Demand Response)
When the refrigerator operates in SMART GRID (Demand Response) mode, the Energy
Management Refrigerator function can control energy usage or delay the operation of
some functions to save money when energy prices or demand are the highest.
NOTE
• You can deactivate the SMART GRID (Demand Response) function at any time using the
Override On/Off function.
• To use the SMART GRID (Demand Response) function, you need a separate contract with
your electric utility company.
In addition, to use the Smart Grid (Demand Response) function, you must register for the
service with your electric company. The company must have an EMS (Energy Management
Using the SMART GRID (Demand Response) Function

This feature monitors energy prices and demand information from your utility company
peak times when electricity costs and demand are lower.

If the refrigerator receives a control signal from the utility company, the refrigerator will
display the DAL (L3) ~ TALR (L4) levels on the refrigerator display and control the power
Operations
consumption according to the level.
Exception condition: The DAL and TALR control signals from a utility company work as
long as product performance is maintained.
If the refrigerator receives the SMART GRID (Demand Response) signal (DAL or TALR), the
refrigerator will operate in Delay Appliance Load or Temporary Appliance Load Reduction
mode.
• Delay Appliance Load (L3): The refrigerator responds to a DAL signal by providing a
moderate load reduction for the duration of the delay period. This function controls
functions that consume a lot of energy such as adjusting the Cooling system, running
the defrost cycle, and making ice.
- DAL mode is automatically deactivated after it lasts for the amount of time
stipulated by the DAL signal (max. 4.5 hours) or when the Override function is
turned on.
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Untitled-1 49
27
Operations
• Temporary Appliance Load Reduction (L4): The refrigerator responds to a TALR signal
by aggressively reducing the load for a short time period. This function reduces energy
consumption by stopping the compressor and controlling the functions that consume a
lot of energy such as the defrost cycle and making ice.
- TALR (L4) mode is automatically deactivated after it lasts for the received duration
(max. 15 minutes), or when the Override function is turned on. The mode is
immediately deactivated and the refrigerator returns to the normal state when the
door is opened or closed, or the dispenser is used.
To check the MAC address

1. Tap the Settings icon on the Home screen.
2. Scroll down to and open About Device.
3. The screen displays (among others) the Wi-Fi MAC address.
Override Mode
When you want the refrigerator to ignore the SMART GRID (Demand Response) signal
from the utility company, you can activate OVERRIDE mode.
When you activate OVERRIDE mode, the refrigerator ignores the SMART GRID (Demand
Response) signal and is not controlled by the utility company.
Activating and deactivating Override mode

Operations
1. Tap the Fridge Manage icon.

2. On the bottom of the Fridge Manager screen, tap the Fridge Settings icon.
3. Tap Demand Response.
4. Slide the DAL/TALR override button to the ON or OFF position.
NOTE
• Alternatively, you can activate or deactivate OVERRIDE mode using the Samsung Smart
Home app and the Energy Management function. See the next page.
50 English
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Using the Energy Management Function

The Energy Management function enables you to control and monitor your Energy
Management refrigerator using the Smart Home app for your convenience.
NOTE
• To use the Energy Management refrigerator functions, you have to install the
1. Operational Status
- You can check the DR and Override status.
2. Energy Consumption Reporting
- Shows the accumulated power consumption. Power consumption data is updated
every 5 minutes.
NOTE
the product depending on the operating environment and the quantity and type of stored
food.
3. Delay Defrost Capability
- The Delay Defrost Capability function saves energy by delaying the defrost
Operations
time is not set, the function works with the default time settings. The default time
settings are below:
- 6 am to 10 am: November 1st to April 30th.
- 3 pm to 7 pm: May 1st to October 31st.
To change the time setting for the Delay Defrost Capability
You can change the time setting for the Delay Defrost Capability on the app.
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Operations
Provision for Open Access to the Connected Product Requirements

1.
- Energy Consumption Reporting
- Demand Response
2. OPEN API
- Operational Status, User Settings & Messages
- ICE Maker Status: GET /devices/0/fridge/iceMaker
- Door Open Alarm: GET /devices/0/Door/openState
- DR Status: GET /devices/0/drlc
- Delay Defrost Capability
- Set Schedule of the Defrost Delay: POST /devices/0/fridge/defrostreservations
- Get Schedule of the Defrost Delay : GET /devices/0/fridge/defrostreservations
- Delete Schedule of the Defrost Delay: DELETE /devices/0/fridge/
defrostreservations/<<id>>
- Defrost Delay On/OFF: PUT /devices/0/fridge
Operations
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2-8. Samsung Family Hub

Samsung Family Hub
Installation
Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “Samsung
Family Hub”. Download and install the Samsung Family Hub app provided by Samsung
Electronics to your smart device.
NOTE
• The Samsung Family Hub app is designed for Android 4.4 (KitKat) or higher, or iOS
8.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note
series).
• For improved performance, the Samsung Family Hub app is subject to change without
notice or support may be discontinued according to the manufacturer’s policy.
• Wireless networks may be affected by the surrounding wireless communication
environment.
• If your Internet service provider has registered the MAC address of your PC or modem
If this happens, contact your Internet service provider for technical assistance.
•
Refrigerator from accessing the Internet. Contact your Internet service provider for
technical assistance. If this symptom continues, contact a local Samsung service center
Operations
or retailer.
Samsung account
You are required to register your Samsung account to use the app. If you don’t have a
Samsung account, follow the app’s onscreen instructions to create a free Samsung account.
NOTE
To connect your smartphone and the refrigerator, register your Samsung account in
Settings .
Item Description
Calendar You can share your schedule with your family.
To Do You can create and edit a to-do list to your needs.
Memo
Whiteboard You can send White Board contents created from the refrigerator
to your smartphone or vice versa.
Photo You can send photos from your smartphone to the refrigerator.
View Inside You can check the inner view of the refrigerator, and use
keep track of them for managerial purposes.

Shopping List You can create and edit a shopping list to your needs.
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31
2-9. ICE-MAKER Function
- The ICE-MAKER function is an option and the following explains the function of these models.
- The ICE-MAKER is a kit that supplies water on its own, freezes water into ice and stores the ice cubes in the Ice
Container with the capability of making ice automatically without manual controlling
1) Shape of Icemaker
2) Initial Operations
1. When the power is on, it checks the temperature of the Ice Maker Sensor. If the Ice Maker Sensor
temperature is lower than 0℃, the Ice Maker Heater will be on for 4 minutes. After that, it will run the Initial
Test Mode. If the Ice Maker Sensor temperature is higher than 0℃, it will run the Initial Test Mode right
away.
2. D uring the Initial Test Mode, it carries out the operation of the Ice Maker Motor and its Heater turns on for
30 seconds.
3. If the Ice Maker Sensor temperature is over 0℃ upon the initial power on, the Water Valve will work for a
second while its Heater is on.
4. T he Ice Maker Motor rotates both clockwise and counter clockwise repeatedly. And, when it is sensed as
being at the parallel position (Home) within 6 minutes after the Motor starts operating, its initial operation will
stop and its normal ice making will begin.
5. When it does not sense the parallel position (Home) within 6 minutes after the Motor starts operating, it will
be considered as the Ice Maker defect and its initial operation will stop.
※ Operation upon Ice Maker Defect during the Initialization.

1) Upon the termination of the Initialization due to the Ice Maker Defect, it runs the Initialization again. And, when
the defect is detected during all the set number of times (ex. 3 times), it will stop the Initialization of the Ice Maker.
2) When it is sensed as defect 3 times in a row during the initialization, the Ice Maker does not operate for the
set duration (ex. 3 hours) and it runs the initialization again after a set time period.
32
3) G
eneral Operation
•W ater Supply > Stand-by Time for Ice Making > Temperature Checking for Ice Maker Sensor > Ice Removing
Water Supply Ice Making Ice Removing
1. After supplying water, it stands by for 14 minutes before starting the ice making. After that, it checks the Ice Maker
Temperature.
2. When the Ice Maker Sensor temperature is measured lower than -13℃ for more than 5 seconds, its ice making
is completed.
3. When the ice making is completed, the Ice Maker Heater and Motor operates and the ice cubes are to be
removed from the Ice Maker. At this time, its heater thaws out the outer surface of the ice cubes allowing them to
be removed from the Ice Maker easily. And, its motor turns both clockwise and counter clockwise to remove the
ice cubes from the Ice Maker.
4. The Ice Maker repeats the operation of the (1) ~ (3) until ice cubes build up in the Ice Bucket triggering the Full-
Ice Detect Sensor on. At this time, the Ice Maker stops producing ice cubes.
4) Ice Off (Stopping Ice Making) Function

1. When turning on the Ice Off function at the preference setting, the Ice Maker function will be off.
2. When the Ice Maker is off, it does not supply water to the Ice Tray.
3. When turning off the Ice Off function, the Ice Off function will be cancelled. When the Ice Off is cancelled, it starts
from ice making and the operation of the Ice Maker resumes.
5) TEST Function
- It is a function to be used when it needs the forced operation for the purpose of repairs or cleaning.
1. When pressing the Test Button for 1.5 seconds, the Test Function will start.
2. The Test Function works as follows.
Start (Alarm Sound) → Motor On (Rotating Counter Clockwise) → Motor On (Rotating Clockwise) → Heater On →
Motor On (Rotating Clockwise) → Home Location → Water Supply → Completed (Alarm Sound)
※ The Ice Maker Heater will be On / Off
The Ice Maker Heater will be On and Off according to the temperature conditions of the Ice Maker Sensor when
the Ice Maker Motor rotates clockwise.
3. When the entire operation is to be completed within 6 minutes after the motor starts operating upon pressing the
Test button, it sends out alarm sound. And, after this, it does normal ice making.
4. When the entire operation does not complete normally (ex. Not reaching at the Home location) within 6 minutes
after the motor starts operating upon pressing the Test button, it will be considered as the Ice Maker defect and
the entire loads (Motor, Heater, etc) will be off. (No alarm sound)
After this, it performs an operation checking whether the Ice Maker operates normally according to the set time
cycle (ex. 3 hour).

When the Ice Maker Heater is on, it may cause personal injury. So, take extra care
Caution
Ice maker test switch
Ice Level Checking IR Sensor
33
2-10. Material Specification
Photograph Part Name Part Code AMOUNT
FILTER-WATER DA29-00019A 1
LED LAMP TOP DA41-00676K 1
LED LAMP Vegetable Room DA41-00519S 1
LED LAMP FRE DA41-00676J 1
34
3. DISASSEMBLY AND REASSEMBLY
3-1. Precautions
• Before replacing or repairing an electrical part, be sure to unplug the product's power cord.
- Failing to do so may result in electric shock.
• Be sure to replace any electrical parts with rated parts.
- Be sure to check the model no, rated power voltage, operating temperature etc. printed on the product.
• When repairing a product, connect the harnesses firmly so that no water enters the product.
- They should not become separated if a certain amount of force is applied.
• When repairing the product, completely remove all dust or foreign substances from the housing, connectors and
terminals.
- Prevents fire due to tracking or short-circuits.
• Check if there are any marks of moisture having entered the electric parts.
- If it appears that moisture has penetrated the part, take countermeasures such as replacing the part or wrapping the
part with insulation tape.
• After fixing a problem, check the assembly status of the parts.
- The status must be the same as before repairing the product.
• Check the operating environment of the refrigerator.
- If the refrigerator is exposed to moisture or is installed near water or on an unstable surface, relocate the refrigerator.
• Ground the refrigerator if necessary.
- In particular, if there is a danger of electric leakage due to moisture or water, be sure to ground the refrigerator.
• Do not share a power strip with other appliances.
• Check if the power plug or electrical outlet is damaged, deformed or old.
- If the power plug or outlet is damaged or out of order, repair it immediately.
- Take care when you move the product so that the power cord is not damaged, cut or becomes trapped.
• Do not store food in an unstable manner in the refrigerator or store bottles in the freezer.
• Do not let customers repair the product by themselves.
• Do not let customers store items other than food in the refrigerator.
- Medicine or chemicals: A precise temperature cannot be maintained by the refrigerator for home use.
- Inflammable materials (alcohol, benzene, ether, LP gas, butane gas, etc.): There is a danger of explosion.
Required Tools
Image Item
(+) screw driver
(-) screw driver
Hexagon wrench (5 mm diameter)
Long nose pliers
Box wrench (12 mm) - To disassemble the compressor
Box wrench (10 mm) - To disassemble the hinge Lower
Suction Cup
35
Disassembly and Reassembly
3-2. Refrigerator Door
Part Name How To Do Descriptive Picture
1. Remove the 3 screws holding down the Top

Table and remove the Top Table ()

2. Disconnect wire connectors.
3. Remove the 1 earth screw holding down the

earth wire
Refrigerator Door
4. Remove hinge screws (4⃞)by turning to

counterclockwise, and take off the upper
hinge (5⃞) along the arrow.
5. Lift the door straightly up to remove.

Be careful not to drop the
CAUTION
door.
36
3-3. Freezer Door
1. Pull out the Pull Out Drawer by maximum.
2. After lifting the Pull Out Drawer up holding

both sides, remove it at the rail system.
3. Remove the Tilting Pocket() by lifting it up 
4. After lifting the Freezer Guard up holding

Freezer Door both sides, remove it at the rail system.
5. Press the fixing hook of rail system.
6. After holding and pulling out the top of

Freezer Door, remove it at the rail system.
Make sure there is no scratch

at the end of Sliding Rail by
CAUTION being dented from the floor .
37
3-4. Top Table
1. Remove the 3 screws holding down the Top

Table.
2. Disconnect wire connectors.
3. Remove 2 screws of SMPS Cover.

Top Table
4. Separate SMPS Cover with (-) screw driver.
Be careful not to drop the

CAUTION
door.
38
3-5. Disassembling the Door Handle
1. Loosen the Set Screw situated at the end of

the inner part of handle about 0.1in by using
Hex wrench.
Door Handle Fridge
2. Pull the Set handle out by moving it straight

up.
Be careful not to scratch or
CAUTION
break the parts.
1. Loosen the Set Screw situated at the bottom

right of the appliance about 0.1in by using
Hex wrench.
Door Handle Freezer
2. Pull the Set handle out by moving it to the

right side.
CAUTION
break the parts.
39
3-6. Disassembling the Hinge
6. Lift the grommet hinge straightly up to

remove.
7. With a Philips head screwdriver, remove the 

screw () attatched to the lower left and
right door hinges. With a 0.4in Hex wrench,
remove the 2 flat head screws () Remove
the lower left and right door hinges (). 

3-7. Disassembling the Door Switch in Freezer
1. Remove the freezer drawer bin by using a

flat-blade(-) screwdriver. (Refer to Section
3-19 Freezer Door). Then remove the
freezer light switch.
Door Switch In Freezer
2. Disconnect the housing connector part.
Before doing the above, make

CAUTION
sure that the unit is unplugged.
40
3-8. Disassembling the Display
How To Do Descriptive Picture
1. Remove the screw (1ea) on the bottom of the

Dispenser.
2. Hold the bottom of the Dispenser and pull it

forward to take it off from its locking tabs. And,
remove the assembly by pulling it down.
3. Separate the Dispenser Wire Connector.

When reassembling the Display Assy, supply power to prevent errors.
Caution
41
3-9. Disassembling the Dispenser
1. Remove the three screws from the Case Ice

Route Assy.
2. Separate the Wire Connector Pull out the

Case Ice Route Assy.
3. D
o the assembly in the reverse order of the
disassembly. When assembling the Case-Ice
Route Assy, assemble the Water Hose properly.
4. W
hen assembling the Display, slide it up and
tap on the bottom of it slightly to complete the
assembly.
42
3-10. Disassembling the Main PCB and Inverter PCB
1. Pull the refrigerator forward to secure sufficient

work space behind the refrigerator.
2. Remove the 4 screws.
earth screw
3. S
eperate the 22 connectors, and two screws of
grounding connection. (However, the number
of housing connectors may differ depending on
the model and functions.)
4. S
eparate the Main PBA and the Inverter PBA by
pulling them forward holding the upper hooks
upward at the locations shown by the figure.
43
3-11. Case Water Filter
To disassemble the Case Water Filter, remove the water

filter and all drawers and shelves.
1. Disconnect the 2 housing connectors.
ull out the water hose(blue) from the tube fitting by

2. P
pushing in on the locking ring.
3. Remove three screws secuting the water tubes.
1 2
1 2
. Pull the Water blue hose out.
4. a 2
1
b. Pull the grey hose pushing the Tube Fitting.
5. Lift and pull the Case Water Filter out.
44
1 2
3-12. Water Filter (Assembly & Disassembly)
urn the water filter count-clockwise.

1. T
(Refer to the picture)
emove the water filter by pulling it. (Refer to the

2. R
picture)
3. Push the water filter directly.
4. Turn the water filter clockwise until it locked.
Be sure to flush the dispenser thoroughly (approx. 6 to 7 minutes), otherwise water may drip from
CAUTION
the dispenser. This means that there is still air in the line.
45
3-13. Disassembling the REF EVAP Cover

1. Remove the angle cap with a flat-blade
screwdriver.
CAUTION
break the parts
2. Loosen the 4 screws, which fix the

Evaporator cover
Evaporator Cover In 3. Remove the the lower part of angle mid by

Refrigerator pulling it out and pushing it down.
4. Lift up the evaporator cover.
5. Disconnect the 2 housing connectors.

CAUTION
46
3-14. Disassembling the FRE EVAP Cover
1. Loosen the 2 screws, which fix the

Evaporator cover.
Evaporator Cover In
2. Lift up the evaporator cover.
Freezer
3. Disconnect the housing connector on right

and remove the evaporator cover.

CAUTION
sure that the unit is unplugged
47
3-15. Disassembling the Machine Compartment Motor Fan
1. Unscrew 5 screws of cover compressor.
2. Disengage the housing connector.


CAUTION
3. Remove the bracket of support circuit motor

by lifting the bracket up and pulling it out.
4. Remove the screw with a flat-blade

Motor Fan screwdriver.
5. Remove the motor fan by pulling the fan out

while holding the motor part.
6. Unscrew 2 screws fixed in the motor.
7. Remove the hook of the motor cover with a

flat-blade (-) screwdriver and then remove
the motor.
48
3-16. Disassembling the Compressor
1. Remove the 7 screws from the COMP

Cover.
2. Cut off the LOKRING connecting the COMP

and the CONDENSER with a Pipe Cutter.
(Red-line marking points)
3. Cut off the LOKRING connecting the

CONDENSER and the HOT PIPE with a Pipe
COMPRESSOR Cutter. (Red-line marking points)
4. Link the COMP and the CONDENSER with

a PIPE-CONNECTOR (DA81-05659A) by
brazing the joint areas.
5. Link the CONDENSER and the HOT PIPE

with a PIPE-CONNECTOR (DA81-05659B)
by brazing the joint areas.
49
3-17. Disassembling the Fridge Internal Lamp
1. Press the tabs on the back of the Lamp

Cover and take it off.
Refrigerator Light
2. Remove the 3 screws And separate the LED

panel.
3-18. Disassembling the Freezer Internal Lamp
1. Separate the cover Freezer lamp with the (-)

screw driver.

Freezer Light
2. Disengage the housing.

CAUTION
50
3-19. Disassembling the Tempered Glass Shelf
1. Lift the shelf up slightly and pull it forward to

separate it.
3-20. Disassembling the Foldable Glass Shelf
1. Remove each one of the screws (2ea in total)

from the front and the back of the Folder Shelf.
2. As shown in the image on the right, remove the

Folder Shelf from the side wall of the Ice Maker
Compartment. Do the assembly in the reverse
order of the disassembly.
51
3-21. Disassembling the Vegetable Shelf
1. Remove the guard in front of the vegetable

drawers and then remove the vegetable drawers
as shown by the figure.
2. Lift the vegetable shelf (②) while pressing both

sides of the Snap Fit (①). (Refer to the figure)
3. Pull
the vegetable shelf forward to separate it.
(Refer to the figure)
52
3-22. Disassembling the French
1. Remove the 2 screws.
2. Lift the French upward perpendicularly to

separate it. (Refer to the figure)
3. S
eparate the housing connector inside the
French.
Note
The French here refers to the part that looks like a long stick between the left and right fridge doors.
(It prevents cold air from escaping through the gap between the left and right doors.)
53
3-23. Disassembling the Cool Select Pantry
1. Remove the cool select pantry by pulling the

Cool Select Pantry
roller part and lifting it up.
1. Remove the cool select pantry cover by

Cool Select Pantry Cover lifting the central part of the cover while
pushing it to the left.
1. Remove the cool select pantry shelf by lifting

Cool Select Pantry Shelf
the front part of the shelf while pulling it.
3-24. Disassembling the Motor Damper
1. Remove the cool select pantry.

Remove the screw of motor damper part
and than push the motor damper down.
Motor Damper
2. Disengage 2 housing connectors from the

rear motor damper.
54
3-25. Disassembling the Gallon Door Bin
1. Remove the door bin by moving straight

Gallon Door Bin (Right)
up.
2. a. Remove dis door bin by moving straight

up.
Gallon Door Bin (Left)
b. R emove by moving up the left side of
door bin.
3-26. Disassembling the Fridge Evaporator
1. Disconnect the housing connector part on <Left>

left side.
CAUTION
<Right>
2. Disconnect the housing connector on right

side.
Evaporator In
Refrigerator
3. Remove the evaporator by moving it up

while holding both of bottom sides
55
3-27. Disassembling the Freezer Evaporator
1. Disconnect the 2 housing connectors on

right side.

CAUTION
sure that the unit is unplugged
Evaporator In Freezer
2. Remove the evaporator by pulling the lower

part of the evaporator while lifting it up.
56
3-28. Ice-Maker
ait for 5 minutes after manual defrost of freezer and

1. W
fresh food compartments. (Reference of Forced Defrost
method in troubleshooting)
2. Lift up the Ice Bucket and pull it out.
3. Remove the screw from the Wire Housing Cover.
4. Remove the Wire Housing Cover.
5. Disconnect the Ice Maker Housing Connector.
57
6. Remove the screw from the Duct Tray-ice.
ith a flat blade screwdriver, push the duct to the

7. W
right and remove it from the locking tab. (Refer to the
image.)
ush down the refrigerant pipe slightly and separate

9. P
the refrigerant pipe and the Ice Maker Assembly
completely.
10. While pressing the Hook, pull out the Ice Maker.
hile pushing down the Duct-Tray-Ice, pull out the

11. W
Ice Maker carefully and remove it.
※ When removing the ice maker, be careful not to
damage the grommets on the tray or the refrigerant
tube. (Refer to the dotted parts on the right side
photo.)
58
3-29. Auger Motor Fan
1. Disconnect the FAN-AUGER-ASSY Connector.
old the Hook on the bottom of the FAN-AUGER-

2. H
ASSY and lift it up to make it free from the Locking
Tab.
hile lifting it up, take the FAN-AUGER-ASSY out of

3. W
the Ice Maker Compartment.
59
3-30. Humidity Sensor removing
1. Remove a screw on the top of fridge left door.
2. Remove a screw. Disconnect the humidity sensor

connector by pushing the connector center.
60
3-31. Disassembling LCD
1. Remove the top door bin of right fridge door.
2. R
emove a screw.
3. A
ttach a suction cup to the top of the display
and pull out the display. Make sure you hold the
display at the bottom.
4. Disconnect carefully the wiring connectors.
NEVER LAY THE PANEL FACE

DOWN ON A FLAT SURFACE.
CAUTION
PLACE THE DISPLAY ON A
BLANCKET OR MAT.
61
3-32. How to remove the subcomponents from the Assy Case Display
1. Remove 6 screws, and release the latches to ©

remove the Case Housing from the Assy Case § £
Display
©
¤
※ Components § £ ¢
① LCD PBA
② Touch FPCB Cable ¤
¢
③ LCD FLAT Cable
④ Touch key PBA
⑤ Backlight cable ¦
⑥ Wi-Fi/BT Module ¥
⑦ Proximity sensor ¦
¥ ¨
⑧ MIC PBA Cable
¨
2. D
ismantling components ① LCD PBA ② Touch FPCB Cable
① LCD PBA ② Touch FPCB Cable
① LCD PBA
•Remove the 3 housings first and then push
the latch to remove the PBA
② Touch FPCB Cable
•Remove a housing. ③ LCD FLAT Cable ④ Touch key PBA
③ LCD FLAT Cable ③ LCD FLAT Cable ④ Touch key PBA
•Remove two housings.
④ Touch key PBA
•Release four screws and remove a housing
opposite the PBA. ⑤ Backlight cable ⑥ Wi-Fi/BT Module
⑤ Backlight cable ⑤ Backlight cable ⑥ Wi-Fi/BT Module

•Remove a housing.
⑥ Wi-Fi/BT Module
⑦ Proximity sensor ⑧ MIC PBA Cable
•Remove the latch on the side first and the
housing in order.
⑦ Proximity sensor ⑦ Proximity sensor ⑧ MIC PBA Cable
•Remove the latch on the side first and the
housing in order.
⑧ MIC PBA Cable
•Remove a housing.
62
3-33. Dismantling the speaker
1. Push the speaker fastener on the bottom of the

right fridge door and then pull it downwards.
2. R
emove the speaker by pulling it on the right end.
* Assembly is the reverse of disassembly.
3. Remove two marked housings from the speaker.
63
3-34. Removing the USB
1. Push the USB Cover upwards, which is on the

top left of the right fridge door.
2. P
ull the USB to the right and remove it.
* Assembly is the reverse of disassembly.
64
4. TROUBLESHOOTING
4-1. Functions for failure diagnosis
Function How to operate Use this case

To check the Kernel version, BSP version and
System Information
Micom version
LCD test To check LCD pixel failure
Touch test To check touch failure
Multi-touch test To check multi-touch failure
Within 3 seconds, touch the
Speaker test “A” and “B” part as To check the Speaker
“A-B-A-B-A-B”
USB test To check the USB
Panel
Function Camera test To check the cameras
Test A B
Sensor test To check proximity sensor
Mic test To check the Mic
Wi-Fi test To check Wi-Fi module
BT test To check Bluetooth module
Afterimage test To check the afterimage effect
To check the Firmware year, Firmware model and
System Information
Firmware version.
Load Status To check the present operating load of refrigerator.
Self Diagnosis To check the failure modes.
Fridge Error History To check the latest 5 errors.

Function Model Option To check the refrigerator model option.
test
Force Run To check operation of compressor.
To change the setting options about the refrigerator
Refrigerator Option operating status. Need careful decision for option
change.
Energy Information To check MICOM and LCD energy usages.
 In Fridge Manager, you can test below features.
65
Troubleshooting
4-2. Panel Function Test
Sequence Note
A B
A B
①W
ithin 3 seconds, touch the "A" and "B" part as "A-B-
A-B-A-B".
(“Engineer mode” message will be displayed as toast
popup.)
A B
② Choose “Panel Function Test”.
③ Panel Function test launched.
66
A B

Troubleshooting
4-2-1. LCD test
Sequence Note
① Choose “LCD TEST”
②T
ouch the 'start test' screen until the LCD test ends.
(At the end of the test, the screen will be returned to
the panel function test list.)
③ If you touch “UP” or “DOWN” button, the brightness of

screen will be changed.
67
A B

Troubleshooting
4-2-2. Touch Test
Sequence Note
① Choose “TOUCH TEST”.
② Touch each Area.
③ If you touch every area, you can see the line test.
Touch small box.
④A
ll the boxes’ color were changed, the test will be ended.
68
A B

Troubleshooting
4-2-3. Multi-touch Test
Sequence Note
① Choose “MULTI-TOUCH TEST”.
②Y
ou can draw up to 3 lines at the same time in the
screen.
69
A B

Troubleshooting
4-2-4. Speaker Test
Sequence Note
① Choose “SPEAKER TEST”.
② If you touch “START”, the standard test soundtrack will

be played.
③ If you touch “STOP”, the sound being played will be

stopped.
④ If you touch “MAX VOLUME” or “MIN VOLUME”,

the sound volume will be changed to maximum or
minimum.
⑤ If you touch “MUTE”, the sound will be changed to

mute.
⑥Y
ou can control the sound volume to touch “VOLUME
UP” or “VOLUME DOWN” button,
⑦ If you touch “LEFT TEST” or “RIGHT TEST”, the

soundtrack of left speaker or right speaker will be
played.
70
A B

Troubleshooting
4-2-5. USB Test
Sequence Note
① Choose “USB TEST”.
② Show the state of USB connection.
71
A B

Troubleshooting
4-2-6. Camera Test
Sequence Note
① Choose “CAMERA TEST”.
② Touch “Initialize button before capture.
③ Touch “CAPTURE” button.
④Y
ou can control the internal light of refrigerator through
“Light on” and “Light off” button.
72
A B

Troubleshooting
4-2-7. Sensor Test
Sequence Note
① Choose “SENSOR TEST”.
② Show the state of proximity sensor.(Far of Near)
73
A B

Troubleshooting
4-2-8. Mic Test
Sequence Note
① Choose “MIC TEST”.
②Y
ou can choose which Mic will be tested: Mic1, Mic2,
stereo.
③P
ress start button. The Mic you chosen will record the
sound in 3 sec and play it.
74
A B

Troubleshooting
4-2-9. Wi-Fi Test
Sequence Note
① Choose “Wi-Fi TEST”.
② Show the number and Information of AP.
75
A B

Troubleshooting
4-2-10. BT Test
Sequence Note
① Choose “BT TEST”.
② Show the state of BT module.
76
Troubleshooting
4-2-11. Afterimage Test
Sequence Note
① Choose “AFTERIMAGE TEST”.
②S
how the black and white image. If you touch the
screen, show the white background only.
77
Troubleshooting
4-3. Fridge Function Test
Sequence Note
A B
A B
①W
ithin 3 seconds, touch the "A" and "B" part as "A-B-
A-B-A-B".
(“Engineer mode” message will be displayed as toast
popup.)
② Choose “Fridge Function Test”.
③ Fridge Function test launched.
78
Troubleshooting
4-3-1. System Information
Sequence Note
① Choose “System Information”.
②Y
ou can check Firmware year, Firmware model,
Firmware version.
79
Troubleshooting
4-3-2. Load Status
Sequence Note
① Choose “Load Status”.
②L
oad Status mode displays current output signals
from MICOM. It is not the actual operating load status
but output signals from MICOM. That is to say, even
though the display shows any refrigerator mode is on,
the actual status can be different with the display due
to the errors of load and relay on PCB etc. The Load
Status function stays on for 30 seconds.
80
Troubleshooting
✽ Load mode checklist

No. NAME_EN_US Operation Contents
1 FRIDGE-FAN HIGHEST When Fridge compartment FAN operates with highest speed
2 FRIDGE-FAN HIGH When Fridge compartment FAN operates with high speed
3 FRIDGE-FAN LOW When Fridge compartment FAN operates with low speed
4 COMP ON When COMP operates
5 AMBIENT TEMP HIGH When ambient temperature is more than 93°F(35°C)
6 AMBIENT TEMP LOW When ambient temperature is less than 72°F(21°C)
7 SHOW ROOM MODE Display mode ( Cooling OFF )
8 FREEZER-FAN HIGHEST When Freezer compartment FAN operates with highest speed
9 FREEZER-FAN HIGH When Freezer compartment FAN operates with high speed
10 FREEZER-FAN LOW When Freezer compartment FAN operates with low speed
11 FREEZER-DEFROST-HEATER ON When Freezer compartment defrost heater operates
12 C-FAN HIGHEST When Compressor compartment FAN operates with highest speed
13 C-FAN HIGH When Compressor compartment FAN operates with high speed
14 C-FAN LOW When Compressor compartment FAN operates with low speed
15 FULL ICE When the Ice Maker's Ice BUCKET is Full
16 FRENCH-HEATER ON When French Heater operates
17 FRIDGE-ICEMAKER-HEATER ON When Ice maker heater operates
18 FRIDGE-DEFROST-HEATER ON When Fridge compartment defrost heater operates
19 DAMPER OPEN When the Pantry Room's Damper is Opened.
20 ICE-ROOM-FAN HIGHEST When ICE-ROOM compartment FAN operates with highest speed.
21 ICE-ROOM-FAN HIGH When ICE-ROOM compartment FAN operates with high speed.
22 ICE-ROOM-FAN LOW When ICE-ROOM compartment FAN operates with low speed.
81
Troubleshooting
4-3-3. Self Diagnosis
Sequence Note
① Choose “Self Diagnosis”.
②C
urrent errors will be shown on the box. When the
error on the List box is selected, the detailed failure
mode is displayed. The Self Diagnosis function stays
on for 60 seconds.
82
Troubleshooting
※ R Self-diagnostics check list

Error
Item Diagnostic method
number
1 Freezer sensor error The voltage between the Main PCB CN30-4 ↔ CN76-1 should be within the 4.5V~1.0V range.
2 Fridge sensor error The voltage between the Main PCB CN30-6 ↔ CN76-1 should be within the 4.5V~1.0V range.
4 Freezer defrost sensor

error
The voltage between the Main PCB CN30-5 ↔ N76-1 should be within the 4.5V~1.0V range.
5 Fridge defrost sensor

error
The voltage between the Main PCB CN30-8 ↔ CN76-1 should be within the 4.5V~1.0V range.
6 Ambient sensor error The voltage between the Main PCB CN78-8 ↔ CN78-12 should be within the 4.5V~1.0V range.
7 PANTRY Sensor Error The voltage of MAIN PCB CN30- “9”↔ CN76-” 1”: shall be between 4.5V1.0V.
13 Humidity sensor error The voltage between the Main PCB CN30-3 ↔ CN76-1 should be within the 4.1V~0.8V range.
Fridge Ice maker
14 sensor error
The voltage between MAIN PCB CN90-1↔ CN90-7 should be within 4.5V~1.0V.
15 Ice room sensor error The voltage between MAIN PCB CN78-10 ↔ CN78-12 Should be within 4.5V~1.0V.
21 Freezer fan error The voltage of the MAIN PCB CN76-3(Yellow) ↔ CN76-1(Gray): should be between 7V~12V.
22 Fridge fan error The voltage of the MAIN PCB CN76-4(Orange) ↔ CN76-1(Gray): should be between 7V~12V.
23 Comp room fan error The voltage of the MAIN PCB CN76-5(Sky-blue) ↔ CN76-1(Gray): should be between 7V~12V.
After separating MAIN PCB CN70 wire from PCB, resistance value between CN70 Brown ↔ CN72 BLK shall be
24 Freezer defrost error 63(230) ohm ± 7%. (Resistance value is varied by input power) 0 ohm : heater short, ∞ ohm : wire/bimetal
open (Must power off)
After separating MAIN PCB CN70 wire from PCB, resistance value between CN70 White ↔ CN72 BLK shall be
25 Fridge defrost error 120(440) ohm± 7%. (Resistanc e value is varied by input power) 0 ohm : heater short, ∞ ohm : wire/bimetal
open (Must power off)
After separating MAIN PCB CN77 wire from PCB, resistance value between CN77 Black ↔ Brown wire shall be
27 Damper heater error
135 ohm± 7%. 0 ohm : heater short, ∞ Ohm : wire / bimetal Open.
Ice maker function
39 error
After changing the Ice Maker(R), plug the refrigerator power code again, and check the operation.
40 Ice maker fan error The voltage of MAIN PCB CN76-2 ↔ CN76-1: shall be between 7V~12V.
MAIN < - > Panel Actually, If there is not a problem, it is desirable to replace Main and Panel PCB With the oscilloscope after a
41 Comm error cable problem confirming.
MAIN < - > INV Comm Actually, If there is not a problem, it is desirable to replace Main and Inverter PCB With the oscilloscope after a
44 error cable problem confirming.
I/O Expander Comm
46 error
It is desirable to replace Main PCB.
After separating MAIN PCB CN79 wire from PCB, resistance value between CN79 ORG ↔ CN51 W/BLK shall be
61 Ice duct heater error
135 ohm ± 7%. (Resistance value is varied by input power) 0 ohm : heater short, ∞ ohm : (Must power off).
After separating MAIN PCB CN79 wire from PCB, resistance value between CN79 ORG ↔ GRY wire shall be 135
65 Ice bucket heater error
ohm± 7%. 0 ohm : heater short, ∞ Ohm : wire.
The temperature has been abnormally increased. Check if the door has been open for a long time or if hot food
Freezer abnormal
71 temp. error
has been stored in the compartment. If the reason for the error is removed, the error code disappears after a
pre-determined period of time.
Fridge abnormal temp. Check if the door has been open for a long time or if hot food has been stored in the compartment. If the reason
72 error for the error is removed, the error code disappears after a pre-determined period of time.
Convertible zone chill Check if the door has been open for a long time or if hot food has been stored in the compartment. If the reason
73 error for the error is removed, the error code disappears after a pre-determined period of time.
Check the soldering status of the inverter PCB. (Check if any parts have short-circuited). Check if the DC 15V
81 COMP run error
output is less than 13.5V. Check the Comp and Cycle.
Check the soldering status of the inverter PCB. (Check if any parts have short-circuited). Check if the DC 15V
82 COMP IPM fault
output is less than 13.5V. Check the Comp and Cycle.
Check the compressor wire connections. Check the soldering status of the inverter PCB. (Check if any parts
83 COMP current error
have short-circuited). Check the Comp and Cycle.
Check if the compressor and the Cycle is normal.Check the input voltage. Check the soldering of the inverter
84 COMP Motor stall
PCB. (Check if any parts have short-circuited.)
85 COMP low voltage Check the input voltage. (This error occurs when the input voltage is AC 106V or lower.)
86 COMP high voltage Check the input voltage. (This error occurs when the input voltage is AC 310V or higher.)
83
Troubleshooting
4-3-4. Error History
Sequence Note
① Choose “Error History”.
②E
rror History box shows currently occurred error list
up to 5 events. Even if the power turns off, the list is
not removed. However, if "Clear error list" button is
pressed, the entire list will be removed. Error History
is recorded up to maximum 1000 and duplicate error
does not display.
84
Troubleshooting
4-3-5. Model Option
Sequence Note
① Choose “Model Option”.
② Check the Model Option by MODEL OPTION 1~8.
85
Troubleshooting
4-3-6. Force Run
Sequence Note
① Choose “Force Run”.
②T
o run compressor manually, press the force run
button on the list. All test function will be canceled by
click “TEST CANCLE” button on the top of the force
test list.
86
Troubleshooting
FORCE RUN 1 (FF)

If Force Run is selected, compressor will run at once without 7 minutes delay in any mode. If the refrigerator
is on the defrost cycle at the moment, defrost will be finished and Force Run will begin.
(Be careful if Force Run get started at the moment of compressor off, over load could be occurred)
When Force Run operation runs, Compressor & F-fan(Freezer) operate continuously for 24 hours and Fridge
compartment will be controlled by the setting temperature. And setting temperature will be selected
automatically as below:
freezer compartment -8°F(-23°C), fresh food compartment 34°F(1°C).
During Force Run, Power Freeze & Power Cool function will not be work.
If a function is selected, the power function icon of the selected function will be off automatically after 10
seconds.
FORCE DEFROST (rd)

Forced Fridge compartment defrosting begins.
FORCE DEFROST (Fd)

Forced Freezer and Fridge compartment defrosting begins.
87
Troubleshooting
4-3-7. Refrigerator Option
Sequence Note
① Choose “Refrigerator Option”.
②C
hange the option 00, 01, 19, 20, 32, 33, 34 and 35,
and click the “Save Option” button on the end of the
option list to save the options.
88
Troubleshooting
4-3-8. Energy Information
Sequence Note
① Choose “Energy Information”.
② It shows MICOM and LCD energy usages.
89
Troubleshooting
4-3-9. Option TABLE
1) Temperature changing table of freezer compartment

Set item Freezer Temp Shift
MODEL RF265*
Reference Freezer Room 7-SEG
Value 0
Setting value
FZ Temp.
compartment
Code compensation
0 0.0℃(0℉)
1 -0.5℃(-1℉)
2 -1.0℃(-2℉)
3 -1.5℃(-3℉)
4 -2.0℃(-4℉)
5 -2.5℃(-5℉)
6 -3.0℃(-6℉)
7 -3.5℃(-7℉)
8 +0.5℃(+1℉)
9 +1.0℃(+2℉)
10 +1.5℃(+3℉)
11 +2.0℃(+4℉)
12 +2.5℃(+5℉)
13 +3.0℃(+6℉)
ex) If you want to change the freezer standard temperature to
14 +3.5℃(+7℉) -2°C(-4℉)
15 +4.0℃(+8℉)
2) Temperature changing table of Fridge Compartmentt

Set item Fridge Temp Shift
MODEL RF265*
Reference Fridge Room 7-SEG
Value 1
Setting value
FZ Temp.
compartment
Code compensation
0 0.0℃(0℉)
1 -0.5℃(-1℉)
2 -1.0℃(-2℉)
3 -1.5℃(-3℉)
4 -2.0℃(-4℉)
5 -2.5℃(-5℉)
6 -3.0℃(-6℉)
7 -3.5℃(-7℉)
8 +0.5℃(+1℉)
9 +1.0℃(+2℉)
10 +1.5℃(+3℉)
11 +2.0℃(+4℉)
12 +2.5℃(+5℉)
13 +3.0℃(+6℉)
14 +3.5℃(+7℉) ex) If you want to change the fridge compartment standard
15 +4.0℃(+8℉)
temperature to 2°C(4℉)
90
Troubleshooting
3) Sub Heater (French Heater, Door Handle Heater) Control Function
Setting Item French Heater Control

Model Common for all models
Location: R compartment temperature display
Option
19
F compartment temperature
Operation
display setting
0 Operating according to the control specifications
1 Operating according to the control specifications +20%(MAX 100%)
4) Pantry Room Temperature Change Table
Setting Item Pantry Room Temp Shift

Model RF265*
Option 20
Option Value Temp. compensation

0 0.0 ℃
1 -0.5 ℃
2 -1.0 ℃
3 -1.5 ℃
4 -2.0 ℃
5 +0.5 ℃
6 +1.0 ℃
7 +1.5 ℃
91
Troubleshooting
5) Amount of water supply to ice tray
Set item Amount of Water Supply

Value 32
Setting value
FZ compartment
Amount of water supply
Code
Operating according to
0
the control specifications
Operating according to
1 the control specifications
+10CC.
2 -
3 -
4 -
5 -
6 -
7 -
ex) If you want to change the amount of water supply to

ice tray to 120CC
92
Troubleshooting
6) Time changing table of ice maker dropping standby time
Set item Ice Maker Standby Time

Value 33
Setting value
FZ compartment Temp.
Code compensation
0 14min.
1 13min.
2 12min.
3 11min.
4 10min.
5 15min.
6 16min.
7 17min.
8 18min.
9 19min.
10 20min.
11 21min.
12 22min.
13 23min.
14 24min.
15 25min. ex) If you want to change the ice maker dropping standby time
to 18minutes.
7) Temperature changing table of ice room
Set item Ice Room Temp Shift

Value 34
Setting value
FZ Temp.
compartment compensation
Code
0 0℉(0.0℃)
1 -1℉(-0.5℃)
2 -2℉(-1.0℃)
3 -3℉(-1.5℃)
4 -4℉(-2.0℃)
5 -5℉(-2.5℃)
6 -6℉(-3.0℃)
7 -7℉(-3.5℃)
8 +1℉(+0.5℃)
9 +2℉(+1.0℃)
10 +3℉(+1.5℃)
11 +4℉(+2.0℃)
12 +5℉(+2.5℃)
13 +6℉(+3.0℃)
14 +7℉(+3.5℃)
15 +8℉(+4.0℃) ex) If you want to change the ice room standard temperature to
+5℉(+2.5℃)
93
Troubleshooting
8) Temperature changing table of Ice Maker Dropping Temperature
Set item Ice Maker Dropping Temperature

Value 35
Setting value
FZ compartment Temp.
Code compensation
0 -13℃
1 -12℃
2 -11℃
3 -10℃
4 -14℃
5 -15℃
6 -16℃
7 -17℃
ex) If you want to change the ice maker dropping temperature to
-10℃
94
Troubleshooting
4-4. Diagnostic method according to the trouble symptom
4-4-1. If the trouble is detected by self-diagnosis
- The error of sensor will be displayed on the front of display.

when the error of sensor is detected at initial power ON, the appliance will not operated and display of
error message.
- The appliance will not stop operating when the error of sensor is detected during operation of the
appliance.
But normal freezing might be not operated if the appliance is operated by the emergency operation
mode. You would better to check the appliance according to the self-diagnosis of the manual.
1) If ICE Maker(R) Sensor has troubled
Start
DATA1. Is MAIN PCB Connector NO

Temperature table CN90 inserted correctly?
** M
easuring point of resistance value according to
YES Bad contact of connector/ insert correctly
Sensor **
Is ICE Maker Sensor NO
ICE MAKER: CN90 ”1”↔“7” measuring resistance value
** 0Ω: Short trouble / Ω∞: Open trouble unit normal?
Refer to circuit diagram in the manual YES Replace the temperature sensor
Sensor MICOM/Connector number
Is the voltage between NO(0.6V > Measurement < 4.6V)
ICE Connector CN90-"1"(Brown)and MAIN PCB Connector CN90 - "1"(Brown) and
Maker REG1-GND PCB typical Ground REG1-GND normal?
Voltage measured between 4.6V ~ 0.6V. YES Recheck the wire connection part
Measuring voltage of IC01 MICOM #14, Is input voltage of IC01 NO
CN90 - "1" (Brown) and REG1-GND from
MICOM #14 normal?
PCB typical Ground part are similar.
→ Check the measure on the voltage of Resistance,
R914 DUE to the SMD MICOM YES Check the iced-solder, solder
No trouble with PCB and temperature sensor. bridging, disturbed solder.
Recheck the bad contact of the connection.
☞ Checking method of ICE Maker Sensor resistance ☞ Checking method of ICE Maker Sensor resistance
CN90 "1"(Brown) ↔ "7"(Gray) - Measure the voltage of Resistance R914(IC01 MICOM
- Compare the temperature table after the #14) on PCB or CN90 "1"(Brown) ↔ REG1-GND
measure. - Compare the temperature table after the measure.
Measuring voltage of CN90-"1"(Brown) ↔ REG1-GND PCB Typical Ground
are as below. REG1-GND
95
Troubleshooting
2) If R Sensor has trouble
Start
Is MAIN PCB NO
DATA1.
Connector CN30 and CN76 inserted
Temperature table correctly?
** Measuring point of resistance value according to
Sensor ** Is R Sensor NO
R:C N30 - “6” ↔ CN76-"1" measuring resistance value
** 0Ω: Short trouble /Ω∞: Open trouble
unit normal?
Refer to circuit diagram in the manual

YES Replace the temperature sensor
Sensor MICOM/Connector number MAIN PCB Connector CN30 - “6”(White) and
Connector CN30 - “6”(White) to REG1-GND normal?
R REG1-GND PCB typical Ground
Voltage measured between 4.6V ~ 0.6V. YES Recheck the wire connection part
Is the input voltage of NO
Measuring voltage IC01 MICOM #5,
CN30 - “6”(White) and REG1-GND IC01 MICOM #5 normal?
from PCB typical Ground part are similar.
→ Check the measure on the voltage of Resistance, YES Check the iced-solder, solder
R311 due to the SMD MICOM bridging, disturbed solder.
No trouble with PCB and temperature sensor.
☞ Checking method of R Sensor resistance ☞ Checking method of R Sensor resistance

C
N30 - “6”(White) ↔ CN76-"1"(Gray) Compare the - Measure the voltage of Resistance R311(IC01 MICOM
temperature table after measurment. #5) on PCB or CN30 - “6”(White) ↔ REG1-GND PCB Typical Ground
- Compare the temperature table after measurement. REG1-GND
Measuring voltage of CN30 - “6”(White) ↔ REG1-GND
are as below.
96
Troubleshooting
3) If R DEF Sensor has trouble
Start
DATA1. Is MAIN PCB NO

** Measuring point of resistance value according to YES Bad contact of connector/ insert correctly
Sensor **
R-DEF : CN30-"8" ↔ CN76-"1" measuring Is R DEF Sensor NO
resistance value
** 0Ω: Short trouble Ω∞: Open trouble unit normal?
Sensor MICOM/Connector Number
Is the input voltage between NO(0.6V > Measurement < 4.6V)
Connector CN30-"8"(Sky-blue) and MAIN PCB Connector CN30-”8”(Skyblue)
R DEF REG1-GND PCB typical Ground
and REG1-GND normal?
Voltage measured between 4.6V ~ 0.6V.
YES Recheck the wire connection part
Measuring voltage of IC01 MICOM #3 Is the input voltage of IC01 NO
CN30-"8"(Sky-blue) and REG1-GND from MICOM # 3 normal?
→ Check the measure on the voltage of Resistance R313
due to the SMD MICOM YES Check the iced-solder, solder
No trouble with PCB and temperature sensor. bridging, disturbed solder.
☞ Checking method of R Sensor resistance CN30- ☞ Checking method of R DEF Sensor resistance
"8"(Sky-blue) ↔ CN76-"1"(Gray) - Measure the voltage of Resistance R313(IC01 MICOM #3) on
- Compare the temperature table after PCB or CN30-”8”(Sky-blue) ↔ REG1-GND PCB Typical Ground
measurement. - Compare the temperature table after measurement. REG1-GND
Measuring voltage of CN30-”8”(Sky-blue) ↔ REG1-GND
are as below.
97
Troubleshooting
4) If Ambient Sensor has trouble
Start
DATA1. Is NO
MAIN PCB Connector CN78 inserted
Sensor **
Ambient : CN78-”8”↔ “12” measuring resistance value Is NO
** Placed in the right top table of upper hinge. Ambient Sensor unit
** 0Ω: Short trouble / Ω∞: Open trouble normal?
Ambient Connector CN78-"8"(Sky-Blue) to
REG1-GND PCB typical Ground
MAIN PCB Connector CN78 ”8”(Sky-Blue)
and REG1-GND normal?
YES Recheck the wiring connection
Measuring voltage of IC01 MICOM #12 Is the NO
CN78-"8"(Sky-Blue) and REG1-GND from input voltage of IC01 MICOM #12
normal?
R315 due to the SMD MICOM
YES Check the iced-solder, solder
No trouble with PCB and temperature sensor bridging, disturbed solder
Recheck the bad contact of the connection
☞ Checking method of Ambient Sensor resistance ☞ Checking method of Ambient Sensor voltage
CN78-”8”(Sky-Blue) ↔ "12"(Sky-Blue) - Measure the voltage of Resistance R315(IC01 MICOM #12) on
- Compare the temperature table after measurement. PCB or CN78-"8"(Sky-Blue) ↔ REG1-GND PCB Typical Ground
- Compare the temperature table after measurement. REG1-GND
Measuring voltage of CN78-"8"(Sky-Blue) ↔ REG1-GND are as
below
98
Troubleshooting
5) If F Sensor has trouble
Start
DATA1. Are MAIN PCB NO

Connector CN30 and CN76
Temperature table inserted correctly?
Sensor ** NO
F : CN30-"1" ↔ "4" measuring resistance value IS
** 0Ω: Short trouble / Ω∞: Open trouble F Sensor unit normal?
Refer to circuit diagram in the manual YES Replace temperature sensor
F Connector CN30-”4”(Yellow) to MAIN PCB Connector CN30-”4”(Yellow) and
REG1-GND PCB typical Ground REG1-GND normal?
Measuring voltage of IC01 MICOM #7, NO
CN30-”4”(Yellow) and REG1-GND from Is the input voltage of
PCB typical Ground part are similar. IC01 MICOM #7 normal?
R309 due to the SMD MICOM YES Check the iced-solder, solder
No trouble with PCB and temperature sensor bridging, disturbed solder
Recheck the bad contact of the connection
☞ Checking method of F Sensor resistance ☞ Checking method of F Sensor voltage

-M easure the voltage of Resistanec, R309(IC01 MICOM #7) on PCB or
CN30-"1" ↔ "4" (Yellow) CN30-"4"(Yellow) ↔ REG1-GND
- Compare the temperature table after measurement. - Compare the temperature table after measurement. PCB Typical Ground
Measuring voltage of CN30-"4"(Yellow) ↔ REG1-GND are as below. REG1-GND
1 2 3 4 100mm
Strip
: 10mm
Cut as close as
possible to the Strip : 10mm
Cover Sensor sensor
[Disassemble the Cover Sensor] [Cut the Sensor wire] [Strip the end of Main wire] [Cut the Service Sensor
wire and strip]
8 7 6 5
[Assemble the Cover Sensor] [Fix with insulaon tape] [Connect Sensor and Main wire] [Assemble Cover Sensor
by twisng conductors & Sensor]
99
Troubleshooting
6) If F DEF Sensor has trouble
Start
DATA1.
Are NO
MAIN PCB Connector CN30 and CN76
Temperature table insert correctly?
Sensor **
F-DEF : C N30-”5” ↔ CN76-”1” measuring resistance NO
value Is FZ DEF Sensor unit normal?
** 0Ω: Short trouble / Ω∞: Open trouble
F DEF REG1-GNDCN30-"5"(Orange)
Connector to
PCB typical Ground
MAIN PCB Connector CN30-”5”(Orange) and
REG1-GND normal?
Measuring voltage of IC01 MICOM #6, Is the input voltage of NO
CN30-"5"(Orange) and REG1-GND from IC01 MICOM #6 normal?
No trouble with PCB and temperature sensor. bridging, disturbed solder
☞ Checking method of F DEF Sensor resistance ☞ Checking method of F DEF Sensor voltage
CN30-"5"(Orange) ↔ CN76-”1”(Gray) - M
easure the voltage of Resistance, R310(IC01 MICOM #6) on PCB
or CN30-"5"(Orange) ↔ REG1-GND
- Compare the temperature table after - C
ompare the temperature table after measurement. PCB Typical Ground
measurement. M
easuring voltage of CN30-"5"(Orange) ↔ REG1-GND are as below REG1-GND
100
Troubleshooting
7) If Ice Room Sensor has trouble
Start
DATA1. Is MAIN PCB NO

Sensor **
Ambient : CN78 ”10” ↔ CN76-”1” Measure the voltage NO
of Resistance value Is Ice room sensor unit normal?
** 0Ω: Short trouble /Ω∞: Open trouble
Refer to the circuit diagram in this manual YES Replace temperature sensor
Ice Room REG1-GNDCN78-"10"(Orange)
Connector and MAIN PCB Connector CN78-"10"(Orange) and
from PCB Typical Ground REG1-GND normal?
YES Check the wiring connection
Measuring voltage of IC01 MICOM #11, Is the input voltage of NO
CN78-"10"(Orange) and REG1-GND from IC01 MICOM #11 normal?
PCB Typical Ground are similar.
bridging, disturbed solder
Check the bad connections.
☞Checking Method of Ice Room Sensor voltage ☞Checking Method of Ice Room Sensor Voltage
- Measure the voltage of Resistance, R316(IC01 MICOM #11) on PCB or
CN78-"10"(Orange) ↔ CN76-”1” (Gray) CN78-"10"(Orange) ↔ REG1-GND
- Compare with the temperature table after - Compare with the temperature table after measurement. PCB Typical Ground
measurement. Measured voltage of CN78-"10"(Orange) ↔ REG1-GND are as below REG1-GND
101
Troubleshooting
8) If PANTRY Sensor has trouble
Start
DATA1.
Is MAIN PCB NO
Connector CN30 and CN76 insert
Sensor ** NO
Flex : CN30 ”9” ↔ CN76 ”1” measuring resistance value Is Pantry Sensor
** 0Ω: Short trouble / Ω∞: Open trouble normal?
Pantry REG1-GNDCN30-"9"(Yellow)
Connector to MAIN PCB Connector CN30-"9"(Yellow)
PCB typical Ground and REG1-GND normal?
Measuring voltage of IC01 MICOM #2,
Is the input voltage of IC01 NO
CN30-"9"(Yellow)and REG1-GND
from PCB typical Ground part are similar.
MICOM Pin #2 normal?
→ Check the measure on the voltage of Resistance, R314
due to the SMD MICOM YES Check the iced-solder, solder
bridging, disturbed solder
☞ C
hecking method of PANTRY Sensor resistance CN30-
☞ hecking method of PANTRY Sensor resistance
C "9"(Yellow) ↔ CN76-”1” (Gray)
CN30-"9"(Yellow) ↔ CN76-”1” (Gray) -C
ompare the temperature table after measurement.
- Compare the temperature table after measurement. PCB Typical Ground
Measuring voltage of CN30-"9"(Yellow) ↔ REG1-GND are
as below
REG1-GND
102
Troubleshooting
9) If Humidity Sensor has trouble
Start
Is MAIN PCB NO
Connector CN30 inserted
correctly?
** Measuring point of resistance value according to YES Bad contact of connector /insert correctly
Sensor"
Humidity : CN30 ”1” ↔ ”3” NO
Resistance value with opened : about 50Ω Is Humidity Sensor
** 0Ω: Short trouble /Ω∞: Open trouble unit normal?
Refer to circuit diagram in the manual Replace the Humidity Sensor
YES
Sensor MICOM/Connector number DATA2. Humidity Sensor Table
Is the voltage between NO (1.0V > Measurement < 3.5V)
Humidity Connector CN30-"3"(White-Blue) to
REG1-GND PCB typical Ground
MAIN PCB Connector CN30-”3”(White-Blue) and
REG1-GND normal?
Voltage measured between 3.5V ~ 1.0V
YES Recheck the PCB & Wire Terminal connection
Measuring voltage of ICO1 MICOM #8, Is input voltage of NO
CN30-"3"(White-Blue) and REG1-GND from ICO1 MICOM #8 normal?
→ Check the voltage of Resistance, R321
bringing, disturbed solder
No trouble with PCB temperature sensor.
Exchange the PCB
Recheck the bad contact ofthe connection
☞ Checking method ofHumidity Sensor voltage.

☞ hecking method ofHumidity Sensor resistance
C -M
easure the voltage of Resistance, R321(IC01 MICOM #8) on
CN30-"3"(White-Blue) ↔ "1"(Gray) PCB or CN30-"3"(White-Blue) ↔ REG1-GND
-C
ompare the temperature table after the measure. PCB Typical Ground
- Compare the temperature table after the measure. Measuring voltage of CN30-"3"(White-Blue) ↔ REG1-GND
are below REG1-GND
103
Troubleshooting
10) PANTRY Room Damper Heater has trouble(OPTION)
Start
Is Damper Heater NO
normal?(about135ohm)

Measure the voltage of Resistance NO
Is MAIN PCB connector
between ① - ② after
(CN77) inserted correctly?
CN77 connector open / 1350 ohm ± 7%
YES 1) Wire connector
Initial Working 2) Replace Heater
MICOM power On Heater off heater NO
#31 Is the input voltage of
condition 3.5V ~ 3.5V ~ 0V IC01 MICOM #31 normal?
4.8V 4.8V
YES 1) Recheck the wire
2) Replace PCB MAIN
Normal(recheck)
☞ Checking method of Flex Zone Room Damper

resistance CN77-"1"(Black) ↔ "2"(Brown)
** Ω∞: Open (wire disconnection, heater
disconnection) trouble / 0Ω: Short trouble
104
Troubleshooting
4-4-2. If FAN does not operate
- The refrigerator of this model has BLDC FAN motor. BLDC motor is driven by DC 7~12V.
- On the normal condition of COMP ON, it operates together with F-FAN motor.
If door is opened and closed once at a high ambient temperature, it will be operated after 1 minute delay.
Therefore, you are advised not to taken it for an error.
-. If there is a trouble, you should select the self-diagnostic function to check the trouble before power off.
Start
Is COMPRESSOR ON ?
Execute manual
operation
Is the voltage between MAIN Is the voltage between MAIN Is the voltage between MAIN
PCB Ground REG1-GND and CN 76”5”(Sky PCB Ground REG1-GND and CN 76”4” PCB Ground REG1-GND and CN 76 ”3”
-blue) around DC7~12V? (Orange) around DC7~12V? (Yellow) around DC7~12V?
FAN work normally
Is the voltage between MAIN Is the voltage between MAIN
Is the external temperature PCB Ground REG1-GND and CN76-
above 66.2℉(19℃ )? PCB Ground REG1-GND and CN
76-"12"(Purple) around 0V? "11" (White) around 4.5~5V?
Repair the connection
of Door switch
Recheck after 7 minutes Door & MICOM State

(Time could be delayed R MICOM(#60)
depending on the F MICOM
Door
temperatures. If the (#58) Right and Left
temperature is lower, It Power ON with 7 minutes delay In initial power to appliance, the compressor
Close 0V(Low) 0V(Low) after power OFF.
may not operate : about For preventing the over load of and fans of fresh food/ freezer, compressor
59℉ (below 15℃) Open 5V(High) 5V(High) compressor) fan operate. If freezer temperature is sensed
of 41℉ by momentary power failure, fans will
operate after 7 minutes.
Does DC7~12V alternate with Does DC7~12V alternate with below Does DC7~12V alternate with
below DC 2V between MAIN PCB Ground REG1- DC 2V between MAIN PCB Ground REG1- below DC 2V between MAIN PCB Ground
GND and CN76 ”5”(Sky-blue) GND and CN76 ”4”(Orange) REG1-GND and CN76 “3”(Yellow)
Replace MAIN PCB Ground
F FAN pulse voltage PCB Typical Ground Reference

CN76 “7”(Brown) REG1-GND
CN76-7(F),8(R),9(C)will generate the pulse signal when motor rotates. • Expected causes
These signals will be inputted into MICOM.
Unless signals are not inputted during motor operating, will be ON 10 ① Check that if FAN-MOTOR has failure itself.
seconds after fan Off. But if signals are not still entered, the above ② Check that if wiring connection has bad contact.
operation will restart four times more. ③ Check the input of the fan motor rotation pulse
If signals are not entered continuously, the motor will be restarted after 10 when motor fan operates.
Minutes. This function is effective when the normal operation of motor
The voltage measured around 2~3V would be restrained by foreign matters such as ice.
with multi-meter though the voltage is
very weak because of pulse signal
The voltage between PCB typical Ground REG1-GND and PCB Typical Ground
REG1-GND
F FAN ; CN76 ”3”(Yellow) shall be less than DC 7~12V.
R FAN ; CN76 ”4”(Orange) shall be less than DC 7~12V.
C FAN ; CN76 ”5”(Sky-blue) shall be less than DC 7~12V.
- Recheck if resistance values are different after measuring.
1) F-FAN 2) R-FAN 3) C-FAN
105
Troubleshooting
4-4-3. If ICE Room Fan does not operate
- This refrigerator has BLDC FAN motor. BLDC motor is driven by DC7~12V.
- When COMP ON, normally operates with F-FAN motor.
- If there is any trouble, you should select the self-diagnostic function to check the trouble before power off.
- When pressing the ICE TEST S/W for a certain period of time (over
1.5sec), the function is accomplished. After beginning of TEST
Start
mode, Ice maker heater turns on for initial 2 minutes, if the ice
making temperature is below 0℃.
- If it exceeds 0℃, Ice maker heater turns on for initial 30 seconds.
- After Ice maker heater turns on for 30 seconds, it turns off and No
Is COMPRESSOR ON ?
then Ice maker motor turns on.
- As the Ice maker motor turns on, TEST MODE COUNT operates.
Execute manual operation
(6 minutes count) Yes
Condition
- Ambient temperature : 32℃/75%
- Notch : 2℉/38℉(-19.0℃/3.3℃) Is the voltage between
MAIN PCB Ground REG1-GND Yes
Initial full of ice bucket capacity : 794 g, 58ea
and CN76-”2” (Blue) around
DC7~12V?
FAN works normally
No
Ice Room control temperature Is the Ice No

Ice ON 8.6℉(-13℃) Room temperature suitable for
the Fan working?
Ice OFF 26.6℉(-3℃) Operation
Yes temperature/ready
Reference
CN76 “6” will generate the pulse signal when motor rotates. Does DC7~12V alternate
These signals will be input into MICOM.
with below DC2V between MAIN No
Unless signals are not input during motor operating, will be ON
10seconds after fan OFF. But if signals are not still taken, the above PCB Ground REG1-GND
operation will be retried four times more. If signals are not taken and CN76-"2"(Blue)?
continuously, the motor will be restarted after 10 minutes. Replace MAIN PCB
This function is against the case that motor movement would be Yes Ground
restrained by foreign matters like ice.
※ Predicted Cause
FAN pulse voltage
CN76-”6”(Pink)
PCB Typical Ground
REG1-GND
① FAN-MOTOR troubles itself
② Bad wiring connections.
③ Wrong Input of the fan motor rotation pulse
The voltage is variable due to pulse signal ☞ Checking method of Ice Room FAN Motor Voltage with the voltage between Ice Room FAN ;
but measured about 2~3V with the Multi- CN76-"2"(Blue) shall be less than DC 7~12V.
Meter.
- Ice Room FAN Motor Voltage shall be less than DC 7~12V.
1) Ice Room - FAN
PCB Typical Ground
REG1-GND
106
Troubleshooting
4-4-4. When ICE MAKER(FF) does not operate
1. W
ater will be automatically supplied to the Ice Maker depending on temperature & time conditions, and ice will be
produced to dispense.
2. P
ower is applied to one end of the wires. So, make sure to refer to its Exploded View whenever doing the
disassembly.
3. T
he operation of the Ice Maker shall be done after pressing the Ice Maker Test Button.
(Fridge Ice Maker) It is not possible to check when the power is off.
4. S
ince both of the PCB and the Ice Maker are located at the front and the back each other, make sure to have two
people check them.
5. It may cause burn when the Ice Maker Heater heats up. So, please take an extra caution.
6. The Ice Maker has a counter-clockwise rotation function. So, its counter-clockwise rotation is normal.
Operation Condition while Motor is rotating Micom/

Expender Operation Status
Stand-by On
Motor Load (IC01-#21) 0V 5V
Start Heater Load (EX01-#10) 0V 5V
Heater operates differently according to the
conditions. Test Mode operation will be 30 sec.
Micom(IC01) Operation Status

Ice Maker rotates when No
#90 Stand-by On pressing the Ice Maker testing
(Test Switch) switch (over 1.5 sec)?
5V 0V
Yes
1) Check & Replace ICE MAKER KIT
2) Check Main PCB Input Signal &
Replace it (Micom IC01 Pin #10 - "0V")
Micom(IC01) Operation Status
Before Input Voltage of IC01 MICOM No
Standby Rotation Completed #22 is normal?
finishing
#22 (Blade Ice
0V 4.9V 4.9V 0V
Scoop) Yes 1) Check Wire Connection
2) Check & Replace ICE MAKER KIT
3) Check & Replace MAIN PCB
Ice maker Operation Status Is the water supplied in 6 No

minutes (After detecting the full
bucket and its horizontality)?
Home → Motor CCW Rotation → Motor CW
Rotation → Water Supply → Normal ('Ding Yes
Dong' Sound) 1) Check & Replace Water Valve
* Refer to Water Valve Operating
Conditions
2) Check & Replace Main PCB
Is the ICE Maker Sensor No
normal?
Yes
1) Check & Repair ICE Maker Sensor
* Refer to it when ICE Maker Sensor is
defective
PCB & Ice Maker Related Parts are
normal.
Check all the Wire Connections again.
107
Troubleshooting
4-4-5. If defrost does not operate (F,R DEF Heater)
Start
**Measuring point of resistance value according to heater**

F-DEF : CN70 “3”(Brown) ↔ CN72 ”3” (Gray) measuring
resistance value(63 ohm ± 7%) Are the all deforst
R-DEF : CN70 ”1”(White) ↔ CN72 “3”(Gray) measuring resistance heater normal?
value(120 ohm ± 7%) Check the bimetal, heater
** 0Ω: Short trouble / Ω∞: Open(bimetal, heater) trouble disconnection, wiring connection etc.
Refer to self-diagnostic
Is defrost sensor by function in the manual
Reference to the manual “Self-Diagnostic” self-diagnostic normal?
Replace the
applicable sensor
**Measuring point of resistance value according to sensor **

F-DEF : CCN30-”5” ↔ CN76-”1” measuring resistance value Is the temperature of
R-DEF : CN30-”8” ↔ CN76-”1” measuring resistance value defrost sensor lower
** 0Ω: Short trouble / Ω∞: Open trouble than 53.6℉(12°C)?
manual operation for a certain time
Resistance value of sensor according to temperature

86℉(30℃) 4.22kΩ
68℉(20℃) 6.05kΩ If you need the Manual defrosting of fresh food
50℉(10℃) 8.87kΩ and freezer compartments Refer to "4-3-6. Force Run"
temperature with detail, operate simultaneously.
32℉(0℃) 13.29kΩ refer to DATA1. temperature
14℉-10℃) 20.42kΩ table
-4℉-20℃) 32.23kΩ
-22℉(-30℃) 52.41kΩ Is power applied to
each defrost heaters?
Does the system return

to cooling operation after heating for
Recheck the applicable
specified time?
sensor.
Reference If defrost sensor
temperatures of fresh food and Normal
freezer compartments are higher than
50℉(10℃), 53.6℉(12℃) by the
heating from heater, heating would be
finished and will return to cooling
operation after a pause.
Is connection terminal of
MAIN PCB part normal?
☞ Checking method of F,R DEF Heater resistance value Repair connection terminal
CN70-"3"(Brown) ↔ CN72 "3"(Gray)
CN70-"1"(White) ↔ CN72 "3"(Gray)
- Recheck if resistance values are different after the test Check bimetal, heater itself,
1) F DEF Heater 2) R DEF Heater disconnection etc.
Replace failure Relay or

replace PCB ASS'Y
108
Troubleshooting
4-4-6. When Power is not applied
1) SET
Caution
AC input power and high voltage of DC 310V

CON01 : Input terminal
or higher are generated at SMPS PCB and
INVERTER PCB power terminal.
Please be cautions during repair and
measurement.
CON02 : Output terminal
12V
12V
GND
GND
5V
Start
No
Is the Power Plug plugged in?
Yes
Plug in the unit or Make sure the unit
is plugged in properly
Is the Power
No
applied to the both of the SMPS
Power CON01 "③-①" terminals?
(115V)
Yes
Check the Wire Connection
Check the SMPS PBA

Does the SMPS deliver normal No
-. 12V : CON02 (#1 ↔ #3)
output voltages of 12V and 5V?
-. 5V : CON02 (#5 ↔ #3)
Yes
Replace the PCB ASSY
Is there any soldering short No

or poor soldering job detected on
PCB?
Yes 1. Resolder the PCB
2. Replace the PCB MAIN
Normal
109
Troubleshooting
2) Family Hub
Caution
AC input power and high voltage of DC 310V

or higher are generated at SMPS PCB and CON01 : Input terminal
INVERTER PCB power terminal.
Please be cautions during repair and CON02 : Output terminal
measurement. 1. 12V
2. 12V
3. GND
4. GND
5. 5V
Start
No
Is the Power Plug plugged in?
Yes
Plug in the unit or Make sure the unit
is plugged in properly
Is the Power
applied to the both of the No
SMPS Power CON01
"③-①" terminals?
(115V)
Yes
Check the Wire Connection
Check the SMPS PBA Does the SMPS No

-. 12V : CON02 (#1 ↔ #3) deliver normal output voltages
-. 5V : CON02 (#5 ↔ #3) of 12V and 5V?
Yes Replace the PCB ASSY
Is there any No
soldering short or poor soldering
job detected on PCB?
Yes 1. Resolder the PCB

2. Replace the PCB MAIN
Normal
110
Troubleshooting
4-4-7. When refrigerator ROOM Lamp does not light up
When controlling the refrigerator light with Regulator(12V) : LED LAMP

→ Applying to the F/R Room compartment (Option)
* If the Vegetable Lamp does not work properly, check the R compartment LED Lamp because it is connected with
the R compartment LED Lamp in parallel. Refer to the circuit diagram to repair.
Door & MICOM State Start
MICOM(#59)
Door
Right and Left
Does the No
Close 0V(Low) DOOR S/W sense properly?
(Open/Close)
Open 5V(High)
Yes
Check/Replace REED S/W,
Magnet ASS'Y
MICOM State
Door R F Is the output No

(Right and voltage of IC01 MICOM #59
Left) #59 #58 normal?
Close 0V (Low) 0V (High) Yes Replace/Repair the PCB

Open 5V (High) 5V (Low)
Is the output No
Q715(R)/Q714(F) State voltage of Q715
normal?
IC Q715(R)/Q714(F)
Yes Replace/Rep air the PCB.
0V(Low) 0V(Low) Repair Q715
5V(High) 11~12V(High) Is the MAIN No

PCB connector(CN78) inserted
properly?
Yes Check the wire

Re-insert the connector
Does the MAIN No

PCB connector(CN78) output properly?
(11~12V)
Yes Check the connector terminal

Replace PCB
Is the LED LAMP No

connected properly?
Yes Check the

connector terminal
No
Is the LED LAMP nomal?
Yes
Replace LED LAMP
Normal
1) Measuring output voltage

Checking method of Door switch voltage. PCB Typical Ground
- Measuring the voltage of PCB typical Ground REG1-GND and Q715(R) REG1-GND
voltage( CN78-"3"(Red)/R LED), Q714 voltage (CN78-"1"(Brown)/F LED) - Measuring voltage of CN76-"12")(Purple) ↔ PCB
typical Ground REG1-GND
Close
R LED Lamp ON R LED Lamp OF
Open
111
Troubleshooting
4-4-8. If ICE Water is not supplied
1. Please shut the water supplying prior to repair.

2. Power is applied to the one end of wires. Be careful when disassembling not to get an electric shock.
1) Ice Water(R) Valve

PCB Typical Ground REG1-GND
Start
Is the confirming
sound of the valve operation heard when Normal(Check Ice
Ice maker test switch pushed? water valve hose)
☞ Checking method of voltage Based on PCB

typical Ground REG1-GND
1) Check the voltage of IC73-"4"(same voltage as
IC01 “88”)
- ICE Water valve waiting (about 0V) Does Main PCB IC01 Check soldering
MICOM #90 voltage change short/Replace PCB
5V/0V?
Does Main PCB IC01 Check soldering

Based on PCB typical Ground REG1-GND MICOM #88 voltage have short/Replace PCB
high(5V) output?
2) IC73-"13" voltage
- ICE Water valve Waiting (about 12V±0.8V)
- ICE Water valve operating (about 0.7V±0.5V)
Does Main PCB Check soldering

IC73-"13" have about 0.7V short/Replace PCB
output?
3) Check the voltage of Water Valve operating Is the contact Check soldering
(AC voltage) point of main PCB RELAY RY78 short/Replace PCB
=> For checking the Relay RY78 operating. normal?
CN70-"5"(Red) ↔ CN73_1-"1"(Purple)
- ICE Water valve waiting (about AC 0V)
MAIN PCB normal

-- Need to check the other parts
① Check the wire between Ice
water valve ↔ MAIN PCB
② Ice water valve itself has trouble
or bad contact of connector
③ Check the connection hose
112
Troubleshooting
4-4-9. If Cubed or Crushed Ice is not supplied
Start Fridge door shall be

closed during operation.
No
Are Ices ejected?
Yes
No
Are Ices in the Ice bucket?
Is “Ice Off” mode No

① Check the Ice making switch selected on the display
② Check the DOOR Switch panel?
③ Check the Ice moving motor
④ Check the wiring connections of Ice moving motor Yes
⑤ Check if the COVER ICE ROUTE opens
⑥ Check the Q706 movement related with AUGER_ ① Check the water pipe
MOTOR safety Cancel the “Ice Off” : bending / Shut off
Crushed Ice ② heck route of ice check solenoid
Which mode is ③ Check he Ice Maker wiring
selected?
Cubed Ice
Cubed Ice ejected Yes

Is Cubed Ice ejected? Is Crushed Ice ejected?
No Normal Operation status No Normal Operation status
Is Cubed Ice mode No Is Crushed Ice mode No

selected on the selected on the
panel PCB? panel PCB?
Yes Cubed Ice selected Yes Crushed Ice selected
Is the CUBE MOTOR No Is the CUBE MOTOR No

positioned at cubed positioned at cubed
ice mode? ice mode?
Yes Check the wire connections/ Yes Check the wire connections/
Cube Solenoid Motor Cube
Is MICOM IC01 #55 No Is MICOM IC01 #55 No
change into 0V when change into 0V when
press Ice switch? press Ice switch?
Yes - Check the Ice switch has trouble itself Yes - Check the Ice switch has trouble itself
- Check the wire connections - Check the wire connections
- Replace the MAIN PCB - Replace the MAIN PCB
No No
Is the Dispenser Is the Dispenser
Cover opened? Cover opened?
- ICE S/W self diagnosis
Yes - Check the connecting wires. Yes check the WIRE & Motor
- MAIN PCB failure : Replace check Cover ice route S/W 1,2
Replace the MAIN PCB
Is IC73 1,2 changed No Is IC73 #1 changed No
into 5V when pressing into 5V when pressing
Ice Switch? Ice Switch?
Yes Replace the MAIN PCB Yes Replace the MAIN PCB
(Errors on IC01) or EX02 (Errors on IC01) or EX02
Is the contact No Is the contact No
point of RY7A & RY7B RELAY point of RY7A RELAY
changed into 0Ω changed into 0Ω
After disconnecting the Yes - RY7A, RY7B RELAY Error After disconnecting the Yes - RY7A RELAY Error
CN72, CN73 - Replace the MAIN PCB CN72, CN73 - Replace the MAIN PCB
measure The both ends measure The both ends
of Contact points RY7A. of Contact points RY7A.
If MAIN PCB is normal

- Need to check the other parts
① AUGER MOTOR ↔ MAIN PCB
Check the door wiring connections.
② CUBE MOTOR ↔ MAIN PCB
Check the door wiring connections/trouble their own or bad wiring connections.
113
Troubleshooting
4-4-10. If Cover Ice Route Motor(Geard Motor) is not working normally

Caution
1. When replacing the Cover Ice Motor, pull out the plug to avoid an electric shock.
2. Be careful! When disassemble the Cover Ice Motor, spring can jumped out and may cause personal injury.
3. Motor will rotate continuously when the Motor Switch is not sensed.
☞ Checking Method of Cover Ice Route Motor Start

Resistance
(Make sure to work after Power Off)
the voltage of Resistance is variable
according to the input voltage. Does GEARED MOTOR No
CN70 -"5" (Red) ↔ CN73_1 -"3" (Blue) work properly?
** 0Ω: Short trouble / Ω∞: Open trouble
Yes Replace the MOTOR
Is Cubed or Crushed No
Ice mode selected on the
LED PANEL?
Yes Cubed or Crushed Ice is selected

on the LED PANEL PCB
Is the DISPENSER No
switch selected?
Yes Select the DISPENSER switch
Does the wiring at the No

both sides of motor connected
properly?
Yes Check the WIRE
When the MOTOR

rotates. Is the AC input voltage Yes
applied to the both ends
of the motor?
No Check the MOTOR/Check any

interference on MOTOR rotation
① Check CN73_1-"3" Connector / Re-connect

② Check the short/open for the SSR75 of Cover Ice Motor on Main PCB.
③ Check the voltage of Resistance of parallel Connector CN73 -"3", CN70 -"5"
(Definitely plug out prior to repair)
Is the sensing No
SWITCH connection
normal?
Yes Check/Repair the Housing

connector
Is the switch No
pressed area normal when
motor rotates?
Yes Check/Repair the Motor Rotation

Operating Condition of Dispenser pressing area
Open/Close
CN50 - Switch 1,2 Operating
Close ing Open Are the voltage Yes
REG1-GND and CN50-”9”,
Ice Route Switch 1 0V 5V 0V “10” normal?
CN50 - “9” (Purple)
Ice Route Switch 2 0V 5V 0V No Normal
CN50 - “10” (White)
① Main PCB - Check the wire OPEN/SHORT between the Cover Ice Motor Rotation sensing switches.
② Check the Short of Cover Ice Motor Control Circuit SSR75 in the MAIN PCB.
③ Replace the MAIN PCB or the Dispenser Cover Motor.
114
Troubleshooting
4-4-11. IR Sensor Trouble-Shooting
1. When the IR sensor is defective, ice is not produced even if there is no Ice Maker Error, Ice
Maker Sensor Error or the Ice Maker Function Error.
(When turning on the Self Diagnosis Function, it does not produce ice even if there is no 14E(C),
15E(C) or 39E(C) being displayed.)
2. Proceed with the Fridge Door being open and the Ice Bucket being removed.
Start
Remove the Ice Bucket

and turn on the Load
Status Display Function.
No
Ice Full in Fridge Room
Yes
Take a photo of the

Block the Receiver with
Emitter with the Cell
a hand.
Phone.
No No
The Emitter is on. Fridge : Changes to Ice Full
Yes Yes
Receiver Normal
Receiver Defect Emitter Defect Receiver Defect
Emitter Normal
Emitter Normal Emitter Defect
115
Troubleshooting
4-4-12. LED blinking frequency depending on protecting functions
If Failure Condition is detected during compressor is operating, immediately stop Compressor operating
and stand by 5 minutes. During this 5 minutes, RPM command signal is not available. It means, even if
available RPM command signal is applied to the compressor, it does not work and keep standing by.
Blinking time is 1 second and dwell time is 2 seconds.
Protecting
LED Blinking Frequency Remarks
Functions
Normal
N/A
Operation
Starting 1. Short between COMP U,V and W Phase (CN102)
Failure 2. Short among IPM Pins (No. #1 ~ 26)
3. Drop the IPM operating Voltage under DC 13.5V
IPM Fault 4. Other cases, check the COMP, cycle, etc.
Abnormal 1. Open the COMP wire (CN102)

Current 2. Bad condition of R1(ex. Bad soldering)
Detection 3. Other cases, check the COMP, cycle, etc.
1. Operating the locked rotor COMP within 5 second.

Motor 2. Operating the COMP under 1,000 RPM more than 5
Locked / second.
Over RPM 3. Occur the huge change of input voltage in a moment.
4. Other cases, check the COMP, cycle, etc.
Under 1. Drop the input voltage under AC 53V
Voltage 2. Short resistor R525 (DC link Resistor)
1. Increase the input voltage over AC 155V
Over
2. Short resistor among R522, R523 and R524 (DC Link
Voltage
Resistor)
1. Check Terminal CN103
Communication
2. Short or Open resistor R210, R212
Error 3. Short or Open harness between Main and Inverter
LED blinking frequency depending on protecting functions

If the same blinking, After 5 minutes, Follow the Remarks
116
Troubleshooting
4-4-13. When the Panel PBA does not work properly

※ If no key is pressed for 10 seconds, the LEDs
①W
hen the Panel PBA is not turned on or only some of the lamps are of the display are turned off. When the display
turned on is turned off, you can use the keys after turning
Start the display on by pressing any key first.
However, if the door or the home bar door is
opened, the Display LEDs remains on.
Is the connector No
of the upper hinge cover of the fridge
compartment inserted properly?
Reconnect the connector.
Refer to the circuit diagram in this Yes Repair it if there is a contact
manual or the diagram attached to problem.
the back of the refrigerator. Is the Main PBA No
connector CN00, CN03, CN79, CN90
1. Dispenser Lamp inserted properly?
2. Crushed Ice Key
3. Cubed Ice Key
4. GND
5. 5V
Yes Reconnect the connector to
6. Cubed LED the Main PBA.
7. Crushed LED
8. Water Key
9. Water LED
Is the connector No
10. Lock LED properly inserted into the
Door Panel PBA?
When the panel keys do not work Reconnect the connector.
Yes Repair it if there is a contact
problem.
Is the Panel PBA Yes
turned on properly when the PBA has
been replaced?
No The Panel PBA is defective.

① Check the fridge compartment door wire - Check if the wire is open-circuited or short-circuited.
① Check the fridge compartment CABI wire - Check if the wire is open-circuited or short-circuited.
③ Check if there are open or short circuits in the Main or Panel PBA.
When the power is connected to the
② When the Panel PBA key cannot be selected refrigerator, replace the Panel PCB.
※ The basic troubleshooting follows the descriptions above. If the problem continues even after completing the The keys will work normally after 1 to
steps above, complete the following procedures. 2 minutes.
Check the wire connection Yes

Is the Lock icon turned on?
&1 No Check again after releasing the

&1
A key is lock function.

Has any key been pressed pressed.
?
Yes Reassemble the PBA ASS'Y so

that no key is pressed.
Do the keys not work The keys work.
even after the PBAs have been
disassembled?
Yes Reassemble the PBA ASS'Y so
that no key is pressed.
Is the Panel PBA Yes
turned on properly when the PBA has
been replaced?
No The Panel PBA is defective.
① Check the fridge compartment door wire - Check if the wire is open-circuited or short-circuited.
① Check the fridge compartment CABI wire - Check if the wire is open-circuited or short-circuited.
③ Check if there are any open or short-circuits in the communication and power supply block on the Main and Panel PBAs.
117
Troubleshooting
4-4-14. When the LCD does not work properly
0,&728&+:L)L%7 Start
&1
/9'6
&1
SMPS connector is inserted No

properly. (CN1, CN3)
Yes Insert the connector properly or

Repair any defective contact
The connector at the No
Fridge upper hinge cover is
inserted properly.
32:(5 &$0(5$86%
&1 &1
LCD PBA
connector is inserted properly. No
63($.(58$57 728&+.(<%$&./,*+76(1625
&1 &1 (CN13, CN2100, CN2101)

Read the voltage between SMPS: Is normal voltage of No

12V generated on SMPS output
CN1 #1,3 - #5,7. terminal?
Yes
Replace the SMPS.
Read the voltage between LCD
PBA: CN2154 #1,2 - #4,5(12V). No
Is normal voltage generated
Read the voltage between CN13 from LCD PBA?
#1,2,3 – 7 (5V).
Read the voltage between Yes
Replace the LCD PBA.
CN2100
#8,9 - #6,7,10,11 (40~51V) Replace the LCD Assy.
118
32:(5
&1
&$0(5$86%
&1
Troubleshooting
63($.(58$57 728&+.(<%$&./,*+76(1625
&1 &1
4-4-15. When it does not respond to touch
Start
LCD PBA Touch connector No

is inserted properly. (CN2101)

TSP FPCB connector No
is inserted properly. (J3)

Read the voltage between LCD No

Is normal voltage of 3.3V generated
PBA: CN2101 #2 - #1. from LCD PBA?
Yes
Replace the LCD Assy.
119
Troubleshooting
4-4-16. When the Wi-Fi does not work properly
0,&728&+:L)L%7 Start
&1
/9'6
&1
LCD PBA connector is No

inserted properly. (CN2101)

Wi-Fi Module connector is

No
inserted properly.
32:(5 &$0(5$86%
&1 &1
No
63($.(58$57 728&+.(<%$&./,*+76(1625 Is normal voltage of 5V generated
&1 &1
from LCD PBA?
Yes
Read the voltage between LCD Replace the Wi-Fi / BT Module.

PBA: CN2101 #13 - #14
120
Troubleshooting
4-4-17. When the BT does not work properly
0,&728&+:L)L%7 Start
&1
/9'6
&1


BT Module connector is
No
inserted properly.
32:(5 &$0(5$86%
&1 &1
No
63($.(58$57 728&+.(<%$&./,*+76(1625 Is normal voltage of 5V generated
&1 &1
from LCD PBA?
Yes
Read the voltage between LCD Replace the Wi-Fi / BT Module.

PBA: CN2101 #13 - #14
121
Troubleshooting
4-4-18. When the microphone does not work properly
Start


MIC PBA connector is

No
inserted properly.
Read the voltage between LCD Is normal voltage of 1.8V No
PBA: CN2101 #5-#1. generated from LCD PBA?
Yes
0,&728&+:L)L%7 Replace the MIC PBA.

&1
/9'6
&1
32:(5 &$0(5$86%
&1 &1
63($.(58$57 728&+.(<%$&./,*+76(1625
&1 &1
122
Troubleshooting
4-4-19. When the Glaze Camera does not work properly
0,&728&+:L)L%7
Start
&1
/9'6
&1
LCD PBA No
connector is inserted properly.
(CN1301)
The connector
at the Fridge upper hinge cover No
is inserted properly
(F/R-Door).
32:(5 &$0(5$86% Repair any defective contact
&1 &1
French Assy connector is No

63($.(58$57 728&+.(<%$&./,*+76(1625
&1 &1 inserted properly.

Read the voltage between LCD No

Is normal voltage of 5V generated
PBA: CN1301 #6,7 - #10,11. from LCD PBA?
Yes
Replace the French Assy.
123
Troubleshooting
■ Voltage and resistance of the temperature sensor by temperature
Temp. Temp. Resistance Voltage Temp. Temp. Resistance Voltage Temp. Temp. Resistance Voltage
(℉) (℃) (㏀) (V) (℉) (℃) (㏀) (V) (℉) (℃) (㏀) (V)
-43.6 -42 98.9 4.54 12.2 -11 21.4 3.41 68.0 20 6.01 1.88
-41.8 -41 93.7 4.52 14.0 -10 20.5 3.36 69.8 21 5.79 1.83
-40.0 -40 88.9 4.49 15.8 -9 19.6 3.31 71.6 22 5.58 1.79
-38.2 -39 84.2 4.47 17.6 -8 18.7 3.26 73.4 23 5.38 1.75
-36.4 -38 79.8 4.44 19.4 -7 17.9 3.21 75.2 24 5.19 1.71
-34.6 -37 75.7 4.42 21.2 -6 17.2 3.16 77.0 25 5.00 1.67
-32.8 -36 71.8 4.39 23.0 -5 16.4 3.11 78.8 26 4.82 1.63
-31.0 -35 68.2 4.36 24.8 -4 15.7 3.06 80.6 27 4.65 1.59
-29.2 -34 64.7 4.33 26.6 -3 15.1 3.01 82.4 28 4.49 1.55
-27.4 -33 61.5 4.30 28.4 -2 14.5 2.96 84.2 29 4.33 1.51
-25.6 -32 58.4 4.27 30.2 -1 13.9 2.90 86.0 30 4.18 1.47
-23.8 -31 55.6 4.24 32.0 0 13.3 2.85 87.8 31 4.03 1.44
-22.0 -30 52.8 4.20 33.8 1 12.7 2.80 89.6 32 3.89 1.40
-20.2 -29 50.2 4.17 35.6 2 12.2 2.75 91.4 33 3.76 1.37
-18.4 -28 47.8 4.13 37.4 3 11.7 2.70 93.2 34 3.63 1.33
16.6 -27 45.5 4.10 39.2 4 11.3 2.65 95.0 35 3.51 1.30
-14.8 -26 43.3 4.06 41.0 5 10.8 2.60 96.8 36 3.39 1.27
-13.0 -25 41.2 4.02 42.8 6 10.4 2.55 98.6 37 3.28 1.23
-11.2 -24 39.2 3.99 44.6 7 10.0 2.50 100.4 38 3.17 1.20
-9.4 -23 37.4 3.95 46.4 8 9.6 2.45 102.2 39 3.06 1.17
-7.6 -22 35.7 3.91 48.2 9 9.2 2.40 104.0 40 2.96 1.14
-5.8 -21 34.0 3.86 50.0 10 8.8 2.35 105.8 41 2.86 1.11
-4.0 -20 32.4 3.82 51.8 11 8.5 2.30 107.6 42 2.77 1.09
-2.2 -19 30.9 3.78 53.6 12 8.2 2.25 109.4 43 2.68 1.06
-0.4 -18 29.5 3.73 55.4 13 7.9 2.20 111.2 44 2.59 1.03
1.4 -17 28.1 3.69 57.2 14 7.6 2.15 113.0 45 2.51 1.00
3.2 -16 26.9 3.64 59.0 15 7.3 2.10 114.8 46 2.43 0.98
5.0 -15 25.7 3.60 60.8 16 7.0 2.06 116.6 47 2.35 0.95
6.8 -14 24.5 3.55 62.6 17 6.7 2.01 118.4 48 2.28 0.93
8.6 -13 23.4 3.50 64.4 18 6.5 1.97 120.2 49 2.21 0.90
10.4 -12 22.4 3.46 66.2 19 6.2 1.92
124
Troubleshooting
■ Voltage of the humidity sensor by humidity
RH (%) Output (mV) RH (%) Output (mV)
0 909 51 2376
1 943 52 2402
2 977 53 2428
3 1010 54 2454
4 1043 55 2480
5 1076 56 2505
6 1109 57 2530
7 1141 58 2555
8 1173 59 2580
9 1205 60 2605
10 1235 61 2630
11 1266 62 2655
12 1297 63 2680
13 1328 64 2705
14 1359 65 2730
15 1390 66 2756
16 1420 67 2782
17 1450 68 2808
18 1480 69 2834
19 1510 70 2860
20 1540 71 2886
21 1569 72 2912
22 1598 73 2938
23 1627 74 2964
24 1656 75 2990
25 1685 76 3017
26 1713 77 3044
27 1741 78 3071
28 1769 79 3098
29 1797 80 3125
30 1825 81 3152
31 1852 82 3179
32 1879 83 3206
33 1906 84 3233
34 1933 85 3260
35 1960 86 3288
36 1986 87 3316
37 2012 88 3344
38 2038 89 3372
39 2064 90 3400
40 2090 91 3426
41 2116 92 3452
42 2142 93 3478
43 2168 94 3504
44 2194 95 3530
45 2220 96 3566
46 2246 97 3595
47 2272 98 3624
48 2298 99 3653
49 2324 100 3683
50 2350
125
TROUBLESHOOTING
4-5. Voice Recognition
1. Recommendations for voice recognition

Around the ‘MIC’ marked area of the refrigerator’s display is a built-in microphone.
•Speak loud and clear towards the built-in microphone within 1 m from the refrigerator’s display.
•Voice recognition may not be triggered or enabled at distances over 1 m or with low voices.
•Speak clearly at a regular pace. Reduce ambient noises, such as from the living-room TV.
2. Preparation ways when Voice recognition does not work

① Check the network environment
- Check WIFI Router (Wireless AP)
- Check Network signal on LCD panel
- Check if Internet Browser works without problem
126
TROUBLESHOOTING
② Check the On/Off status of Mic button (Family Hub hard key)
- Mic button position
- Check if Mic button is Off (sometime, users try a voice recognition when Mic button is off)
③ Check if the recording works correctly using voice recording of “White Board” app
- Check if the voice gets into the Mic correctly (sometimes, voice does not get
recorded)
127
TROUBLESHOOTING
② Check the On/Off status of Mic button (Family Hub hard key)
- Mic button position
④ Remove LCD protection film on Mic button
⑤ Setting → Voice → Check the On/Off status of Voice wake-up
128
TROUBLESHOOTING
⑥ Check the word setting of Wake word (e.g. "Hi, Samsung” )

⑦ Under a quiet environment, try to follow the sequence below
1) Speak “Wake up” word
Speak “Hi, Samsung”, and once the voice recognition is ready, say something like below.
2) After beep sound, say “What time is it now”
3) As a result, the voice feedback is supposed to be mentioned like “It is 3:38PM now.”
At the same time, the screen displays the same information.
129
TROUBLESHOOTING
130
5. PCB DIAGRAM
5-1. PCB Layout with part positions (Main Board)
1. DC12V, 5V, GND supplied from SMPS PCB (Not Used)

2. Circuit for controlling Step-Valve (3-Way Valve) * Option
3. FAN MOTOR control part : To supply the power from 8.3V ~ 12V according to the motor types.
(F,R,C,ICE)
4. EEPROM : Save and record every kinds of data.
5. Transmit inputted signals from every sensor into MICOM after eliminate the noise.
6. Micom : control the refrigerator Ceramic resonator : generate the basic frequency of Micom operation.
Reset IC : make Micom reset if input voltage of Micom is detected less than the specified voltage
7. PLC input/output
- PLC (Power Line communication) * Option (PLC module is not inserted unless specified occasion)
8. Operate ICE-MAKER, supply power to MOTOR, and sense the variation of switch.
9. Main Micom ↔ Panel Micom serial communication circuit - Dispenser option input part (Water & Cover
Ice route switch)
10. Mid drawer Room display control part : display LED, detect KEY state.
11. Control Mid drawer Room damper & Damper heater
12. Water Tank Heater Controls (also controls other options)
13. LED LAMP Control Circuit (F,R room Lamp)
14. Relay parts that controls AC load and receives Micom operating signal through Sink IC.
15. Connector with AC load
a. Diode option setting area
b. Inverter COMP controlling signal
c. Flow Sensor controlling signal
16. WiFi Module Function input/output
131
Pcb Diagram
5-2. Inverter PCB Layout with part positions
1. PCB Power Supply : Supplies DC 15V and 5V to the inverter circuit for the compressor control.
2. Inverter Control Circuit : Fridge Compressor Control Circuit.
3. Bootstrap Charger : This is an independent power circuit for driving the IPM High-Phase IGBT.
4. C
urrent Pickup Circuit : This picks up the currents taken by the Shunt resistance and performs the PWM Duty
control.
5. IPM (FNB40560)
132
Pcb Diagram
5-3. SMPS Board Layout with part positions
45W SMPS
¦
£
¥ ¤
1. AC Input Connector : AC 220V Power Input Connector

2. Input Voltage Rectification Block : Rectifying AC 220V to DC 310V
3. Transformer
4. Switching and Feedback Block:
Converting 310V DC to 5V, 12V Voltage by Switching and supplying stable DC voltage by receiving feedback
signal
5. Output Voltage Rectification Block :
Supplying stable DC output Voltage by Rectifying 5V, 12V Output Voltage
6. DC Output Connector : 5V, 12V DC Output Connector
133
Pcb Diagram
60W SMPS
¢
¦
1. AC Input Connector : AC 220V Power Input Connector

2. Input Voltage Rectification Block : Rectifying AC 220V to DC 310V
3. Transformer
4. Switching and Feedback Block:
Converting 310V DC to 5V, 12V Voltage by Switching and supplying stable DC voltage by receiving feedback
signal
5. Output Voltage Rectification Block :
Supplying stable DC output Voltage by Rectifying 5V, 12V Output Voltage
6. DC Output Connector : 5V, 12V DC Output Connector
134
Pcb Diagram
5-4. Connector Layout with part positions (Main Board)
135
Pcb Diagram
5-5. LCD PBA Layout with part positions
1. CPU (KANT-MS) – It controls performance of all 10. Connector – TouchKey, Backlight, Sensor
loads 11. Connetor – USB, Camera
2. eMMC – Memory for operating CPU 12. Connector – LVDS Signal for LCD
3. LPDDR – Memory for operating CPU 13. Connector – Mic, Touch, Wi-Fi/BT
4. CODEC – Circuit for sound input
5. Speaker Circuit – Circuit for sound output
6,7. LVDS Circuit – LCD signal (Vx1 to LVDS)
8. DC 12V Power – Supply 12V to LCD PBA
9. Connector – Speaker, UART
136
Pcb Diagram
5-6. Connector Layout with part positions
137
Pcb Diagram
5-7. PBA Layout with part position (Inverter Board)
138
PCB DIAGRAM
5-8. 100W SMPS Connector Layout with part positions
45W SMPS
%10+PRWVVGTOKPCN
%101WVRWVVGTOKPCN
8
8
)0&
)0&
8
60W SMPS
%10+PRWVVGTOKPCN
%101WVRWVVGTOKPCN
8
8
)0&
)0&
8
139
6. WIRING DIAGRAM
6-1. Dispenser Model
140
7. BLOCK DIAGRAM
7-1. Basic Model
141
Block Diagram
7-2. LCD PBA
142
Block Diagram
7-3. Inverter block diagram
143
8. REFERENCES
8-1. Glossary
About Inverter technology

This is a technology for ensuring efficiency that automatically controls the freezing and cooling performance
depending on the various conditions including the surrounding temperature, the number of times the door is
opened and the amount of stored food.
Inverter technology implementing ultra power-saving

If the door is frequently
opened and lots of food is
stored, the compressor is
driven faster.
The multiple The compressor The compressor is driven Electric charges is

sensors figure out operation is controlled only as needed to reduced by 12%
the status within depending on the If the door is rarely eliminate unnecessary
the refrigerator. number of door opens opened and small amount power consumption
and the amount of the of food is stored, the
food stored in the compressor is driven
refrigerator. slower.
About Natural Defrosting

• This is a technology that helps keep food fresh by raising the humidity in the refrigerator by removing frost
that has formed on the evaporator by running the fan when the cooling operation is not being executed.
About the HM Cycle
HM Cycle
Compressor Condenser Hot Pipe
Back Cluster Pipe Dryer Capillary Tube Refrigerator Evaporator
ICE Pipe Freezer Evaporator Suction Pipe Compressor
144
References
✽ Glossary
Terminology Description
LED stands for Light Emitting Diode.
LED
An LED is a semiconductor device that emits visible light when an electric current passes through it.
This refers to the communication ports of the micom.
Tx, Rx
TX : Transmit signal. RX : Receive Signal.
The IC used to electrically drive devices.
Driver IC
(Power supply type - Source, power cut-off type-Sink)
This is also called a Micro Computer. It can be viewed as a small computer on a single chip that consists of a
Micom
ROM where the program is stored, RAM where the data are stored, and ALU that calculates, I/O, Interrupt, etc.
Connector The connector that connects a separate load and circuit.
Resistor This is used to suppress the current in the circuit or to distribute voltages.
This stands for Printed Circuit Board and is used to mechanically support and electrically connect electronic
PCB components using conductive pathways, tracks or signal traces etched from copper sheets laminated onto a
non-conductive substrate.
Single-Sided PCB A Printed Circuit Board that only has conductive pathways on one side of the substrate.
Double-Sided PCB A Printed Circuit Board that has conductive pathways on both sides of the substrate.
SCR SSR SCR Silicon Control Rectifier, SSR Solid State Relay (Electrical Contact Relay)
TR Transistor --- An amplification device using the electric conduction of semiconductor crystals.
This stands for Variable Resistor.
Varistor There are symmetric varistors whose resistance is determined by the voltage only regardless of the polarity of
the voltage and asymmetric varistors whose resistance is determined by the polarity of the applied voltage.
Compressor - A mechanical device that compresses gas to increase the pressure of the gas. In general, the
Compressor compressor used for refrigerators is a reciprocating compressor that uses pistons driven by a crankshaft that is
rotated by the motor to deliver gas at high pressure.
A device that converts DC to AC.
Inverter This device converts direct current voltage (or current) to alternating current voltage (or current) that is required
to drive a motor.
This refers to the process that generates a rotating magnetic field in a direction to align the location of the rotor
to the rotating magnetic field when starting a motor. In general, to drive a motor, the rotor location must be
Alignment
identified (except V/f) but the location of the rotor cannot be easily identified before starting the motor. Therefore,
a process to locate the rotor at a specific position by force is required and this is called alignment.
A valid signal status
Activation
This represents the Low status for an activation low signal and the High status for an activation high signal.
An invalid signal status
Deactivation
This represents the High status for the activation low signal and the Low status for the activation high signal.
The capacitor that stores the power voltage to drive the High-Side Power Switch of the SPM.
Bootstrap Capacitor A 3-Phase Full-Bridge Inverter consists of 3 capacitors. By turning on the Low-Side Power Switch for a pre-
determined period of time just before the motor starts, the capacitors are charged.
Smart Power Module
Although this was originally the model name for a product, it now refers to a power semiconductor package that
SPM
has an inverter function including a switching device, a driving circuit of the switching device and a protection
circuit.
PWM Pulse Width Modulation
Revolutions Per Minute

RPM
This refers to the number of rotations per 1 minute.
Revolutions Per Second
RPS
This refers to the number of rotations per 1 second.
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References
8-2. French Heater Control Using a Humidity Sensor
▶ The French heater of the fridge is controlled by the humidity sensor value, the surrounding temperature and
the fridge temperature.
▶ If the output voltage of the humidity sensor is 0.6V or lower or 4.7V or higher, it is judged to be a humidity
sensor error (self diagnosis error code: 13E) and the French heater of the fridge is controlled by the
surrounding temperature and the fridge temperature. (Humidity sensor voltage table : Refer to page 112)
External Air
High surrounding temperature Fridge compartment internal lamp
Condition
Humidity
High humidity ~ Low humidity High humidity ~ Low humidity

Fridge
Temperature
Setting
0℃
~ The operating ratio decreases. The operating ratio decreases.

5℃
▶ The French heater operating ratio depending on whether the humidity sensor is applied or not
▶ If the humidity sensor is in the Open or Short Error state, the French Heater operates: The heater operates in
the high-humidity condition
▶ The French Heater operating ratio when the control function service option is applied: 100 %
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References
8-3. Model Numbering Convention
147
References
Troubleshooting
8-4. Troubleshooting.
If you Check the
encounter a problem withfollowing before calling
the refrigerator, the service
first check centre
the tables starting below, and
then try the suggested actions.
General
Symptom Action
• Make sure the power cord is connected properly.
• Make sure the temperature control is set correctly. Try
setting to a lower temperature.
• Make sure the refrigerator is not being exposed to direct
sunlight and is not near a heat source. Failing to do so may
The refrigerator does affect the cooling performance.
not operate or cool. • Make sure the refrigerator is far enough away from rear
walls, side walls, or cabinets to allow proper ventilation.
Failing to do so may affect the cooling performance.
• Too much food can block the internal ventilation of the
refrigerator. To keep the refrigerator operating normally, do
not put too much food inside.
• Check if the temperature control is set to the lowest
temperature. If so, change to a higher temperature.
• This can happen if the ambient room temperature is too low.
Food in the fridge
Set the room temperature higher.
freezes.
• Check if food containing a high proportion of water has been
put in the coldest area of the fridge or near the cooling vent.
If so, move the food to other shelves in the fridge.
• Make sure the refrigerator is installed on a stable, flat
surface.
• Make sure the refrigerator is far enough away from rear
walls, side walls, and cabinets to allow proper ventilation.
You hear unusual
• Make sure that there are no foreign objects (coins, keys,
noises or sounds.
Troubleshooting
cutlery, etc.) inside or underneath the refrigerator.

• The refrigerator may produce a ticking sound from inside.
This occurs when the various accessories contract or expand
as the temperature inside changes. This is normal.
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148
References
Symptom Action
• To prevent condensation from forming, the refrigerator
has heat-proof piping in the front corners. If the ambient
temperature rises, this equipment may not work effectively.
The front corners This is not a system failure.
and sides become • Make sure the door is closed properly. Condensation may
warm and form form if you leave the door open for an extended period of
condensation. time.
• Condensation may form on the exterior surface of the
refrigerator if humid air comes into contact with the cool
surface of the refrigerator.
• If you have used all the ice in the ice bucket, you must wait
for 12 hours for the refrigerator to make more ice.
• See if the Ice Maker Off icon is lit. If it is, press and hold Ice
Maker Off for 3 seconds.
The ice maker does
• Make sure the freezer is set below 32 °F (0 °C) (or 23 °F (-5
not make ice.
°C) in warm ambient air).
• Make sure the water tank is filled with water.
• Check if the ice bucket contains ice clumps. If it does, empty
the ice bucket and try again.
• Check if the water tank is frozen. If so, select a higher fridge
temperature.
The water dispenser
• Make sure the water tank is filled with water.
is not functioning.
• Make sure the water tank is installed properly.
• Make sure the water filter is installed properly.
You hear a bubbling • This is normal. The bubbling sound comes from refrigerant
sound. circulating through the refrigerator.
• Check for any spoiled food. We recommend cleaning the
A bad smell comes refrigerator on a regular basis and removing any spoiled or
Troubleshooting
from inside the suspect food items.

refrigerator. • Make sure strong smelling food is wrapped tightly or stored
in air tight containers.
• Make sure no food blocks the vents of the refrigerator. It is
Frost forms on the
also important to arrange food items evenly for ventilation.
interior walls.
• Make sure the door is closed properly.
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References
Troubleshooting
Symptom Action
• This happens when food containing a high proportion of
Condensation forms
water is stored uncovered, or the door has been left open for
on the interior walls
an extended period of time.
or around vegetables.
• Make sure food is covered or put in sealed containers.
• Push the water dispenser lever to check the water supply.
• Push the ice dispenser lever to check the operation of the
auger motor in the ice maker assembly.
• Check if there are any objects obstructing the auger motor
The freezer door does and preventing it from running. If found, remove the objects
not close. and clear the motor area.
• If the ice maker has not been used for an extended time, the
ice bucket may contain ice chunks that obstruct the auger
motor and prevent it from running properly. If this is the
case, remove and empty the ice bucket.
Troubleshooting
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References
Samsung Smart Home
Symptom Action
“Samsung Smart • The Samsung Smart Home app is available for smartphones
Home” in the app that run Android 4.0 (ICS) or higher, or iOS 8.0 or higher.
market.
• The Samsung Smart Home app is available on applicable
The Samsung Smart
models only.
Home app fails to
• The old Samsung Smart Refrigerator app cannot connect with
operate.
Samsung Smart Home models.
• You must log into your Samsung account to use the app.
• Make sure that your router is operating normally.
The Samsung Smart
• If the Wi-Fi icon on the refrigerator’s display is off, this
Home app is installed
indicates that no network connection has been established
but is not connected
yet. In this case, use the Samsung Smart Home app to
to my refrigerator.
connect and register your refrigerator to the access point
(AP) of your house.
• You must log into your Samsung account to use the app.
Could not log into the
• If you don’t have a Samsung account, follow the app’s
app.
onscreen instructions to create one.
An error message
• Easy Connection may fail due to the distance from your
appears when I
access point (AP) or electrical interference from the
try to register my
surrounding environment. Wait a moment and try again.
refrigerator.
The Samsung
Smart Home app • Exit and restart the Samsung Smart Home app, or disconnect
is successfully and reconnect the router.
connected to my • Unplug the power cord of the refrigerator, and plug it again
refrigerator but does after 1 minute. Troubleshooting
not run.
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References
Troubleshooting
Smart Grid
Symptom Action
To use the Smart Grid (Demand Response) and Energy
Management functions on your refrigerator, you need the
following:
Devices
• Wireless access point (router)
• Samsung Energy Management-supported refrigerator
• Smartphone
What Do I Need
Registration
to use the Energy
• Connect your refrigerator to your home Wi-Fi network.
Management and
• Register for the EMS service with your electric company that
Smart Grid functions?
has an EMS (Energy Management System) supporting SEP
Application
• Download the Samsung Smart Home app from the Google
Play Store, Apple App Store, or Samsung Galaxy Apps.
• Install and run the Samsung Smart Home app on your
smartphone.
• Make sure that your home router is operating normally with
proper Internet service and connection.
• Make sure that the refrigerator is connected to the AP.
Why isn’t the Energy Checkpoints
Management function • Connect your smartphone to the router (AP, Access Point),
working normally? and then check if you can browse the Internet on the
smartphone.
• Check if the Wi-Fi icon on the refrigerator’s display is on. If
not, connect the refrigerator to the AP.
Troubleshooting
• Make sure that your home router is operating normally with

Why isn’t the Delay
proper Internet service and connection.
Defrost Capability
• Make sure that the refrigerator does not display L3(DAL) or
working normally?
L4(TALR) on the Fridge Manager > Fridge Settings >
Demand Response.
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REFRIGERATOR

FRENCH DOOR REFRIGERATOR

1. Precautions (Safety Warnings)................ 6

2. Product Features and Specifications.....10

3. Disassembly and Reassembly.............. 35

5. PCB Diagram....................................... 131

7. Block Diagram...................................... 141

IMPORTANT SAFETY NOTICE

SAMSUNG ELECTRONICS AMERICA, INC.

2. Product Features and Specifications....................................................................10

3. Disassembly and Reassembly........................................................................... 35

5. PCB Diagram.................................................................................................. 131

6. Wiring Diagram............................................................................................... 140

7. Block Diagram................................................................................................ 141

Europe, CIS, Mideast & Africa: gspn1.samsungcsportal.com

- This Service Manual is the property of Samsung Electronics Co., Ltd.

© Samsung Electronics Co., Ltd.

●Make sure to use the correct replacement parts.

●Check for visible traces of water on the electrical parts.

●Check the status of parts after the replacement or troubleshooting.

●Check the location where the refrigerator will be used.

●The refrigerator must be grounded properly.

●The refrigerator must be plugged into a dedicated outlet.

●If the plug is damaged, replace the plug.

●Customers must not try to repair the refrigerator themselves.

●Do not store anything in the refrigerator other than food.

CAUTION/WARNING SYMBOLS DISPLAYED SYMBOLS

means "Warning or Caution".

Warning & Caution

Warning & Caution

2-1. Compartment Features by Model

Water Dispenser model :

Appearance Fridge Compartment Freezer Compartment

2-2. Basic Product Specifications

Classification Model RF265BEA*

BLDC(AIO Q7), ø120 11Wing

Vegetable Room DC 12V, 1.74W * 1EA

Lamp Fridge DC 12V, 3.3W * 1EA

Freezer DC 12V, 1.56W * 1EA

Compressor Starting type BLDC

Thermistor -8℉ (-23℃) -5 ℉ (-21 ℃) -11 ℉ (-24 ℃)

5℉ (-15℃) 8 ℉ (-12 ℃) 2 ℉ (-17 ℃)

Freezer defrosting interval 12~30hr (depending on the operating conditions)

Model no. THERMISTOR (502AT)

Defrost Heater(FRE) Heated at F Defrost AC 120V, 240W

Defrost Heater(REF) Heated at R Defrost AC 120V, 100W

Interlock with French

FRENCH Heater - AC 120V, 10W

ICE Duct Heater Drain Heater(FRE) DC 12V, 2W

ICE Room Heater Ice Room Heater(REF) DC 12V, 2W

Water Pipe Heater Drain Heater(REF) DC 12V, 2.3W

Over Load Relay Temp. ON 156.2 ± 16.2 ℉ (69 ± 9℃)

Temp. OFF 257 ± 9 ℉ (125 ± 5℃)

Rated Voltage AC 115V/60Hz

Motor-BLDC (FRE) DC 12V, 0.17A / DREP5020LC

Motor-BLDC BOX FAN (REF) DC 12V, 0.16A / 3612JL-04W-S49-G51

Motor-BLDC BOX FAN (ICE ROOM) DC 12V, 0.1A / 2606JL-04W-S39-UQ1

Motor-BLDC (CIRCUIT) DC 12V, 0.22A / DRCP5030LA

Lamp LED (FRE) DC 12V / 85 ~ 130mA

Lamp LED (REF) DC 12V / 510 ~ 780mA

●The refrigerator must be plugged into a dedicated outlet.

●If the plug is damaged, replace the plug.

4) Ice Off (Stopping Ice Making) Function