Midrange Application Server System (MASS) User Guide

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1.0 2.0 3.0 4.0 5.0 6.0 6.1 6.2 6.3 6.4 7.0 7.1 7.2 7.3 8.0

DEFINITION/PURPOSE ........................................................................................................................................... 3 RESPONSIBILITY ..................................................................................................................................................... 3 OTHER INFORMATION .......................................................................................................................................... 3 ACCESS TO MASS DATABASE .............................................................................................................................. 4 GENERAL INFORMATION ON USING THE DATABASE ................................................................................ 5 DOCUMENTATION .................................................................................................................................................. 6 FREQUENTLY ASKED QUESTIONS....................................................................................................................................... 6 MASS DATABASE USER GUIDE ......................................................................................................................................... 8 ITT USER GUIDE FOR MASS ............................................................................................................................................. 9 MASS ID HELP ................................................................................................................................................................ 10 REPORTS .................................................................................................................................................................. 11 BUSINESS UNIT SUMMARY REPORT ................................................................................................................................. 11 CURRENT DATABASE USERS REPORT .............................................................................................................................. 12 DATABASE AUDIT REPORT............................................................................................................................................... 12 DISPLAYS ................................................................................................................................................................. 13

8.1 APPLICATIONS & SERVERS - APPLICATION LIST ................................................................................................................ 13 MASS ID ................................................................................................................................................................................ 15 Business Unit ......................................................................................................................................................................... 16 Contact Information............................................................................................................................................................... 17 8.2 APPLICATIONS & SERVERS - SERVER LIST......................................................................................................................... 18 Logical Servers ...................................................................................................................................................................... 19 Physical Server ...................................................................................................................................................................... 20 8.3 CONTACTS........................................................................................................................................................................ 21 8.4 PEOPLE LOOKUP............................................................................................................................................................... 22 8.5 XAP LOOKUP ................................................................................................................................................................... 23 8.6 DISTRIBUTION LIST GENERATOR ..................................................................................................................................... 25 9.0 9.1 9.2 9.3 FORMS / MAINTENANCE ..................................................................................................................................... 27 MASS DATABASE UPDATE REQUEST FORM .................................................................................................................... 27 MASS ID REQUEST FORM ............................................................................................................................................... 28 SERVER PROJECTION MAINTENANCE FORM (EDS PROJECT MANAGERS ONLY).............................................................. 30

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1.0 Definition/Purpose
The Midrange Application Server System (MASS) consists of a database, a web front-end and several peripheral tools. The database is designed to be the source of record for the relationship between applications and serves and serves as a convenient repository of detailed information about applications, servers, contacts, software, etc., drawn from their appropriate sources of record. Access to this data is primarily through the web front-end. Read access is granted to everyone with an S3 account. Role-based update access is granted to those with a need to maintain those fields which are not derived from other sources.

2.0 Responsibility
Role EDS Midrange/WDC PMs EDS and Xerox End Users MASS Support Team Responsibility Maintain current and accurate information on applications, servers, contacts, software etc. Retrieve information on applications, servers, contacts, software etc. Process MASS ID requests, information updates and manage automated information feeds and reporting

3.0 Other Information

MASS Web Front-end XAP Lookup PPR Process APR Process http:// mass.apps.mc.xerox.com http://xww.xap.world.xerox.com/xaplookup/ https://xww.globe.world.xerox.com/ioc/_pdf/pd281.pdf (EDS only) https://xww.globe.world.xerox.com/ioc/_pdf/PD368.pdf (EDS only)

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4.0 Access to MASS Database

Enter your S3 User ID (UID) and password if prompted and the MASS home page will appear:

Displays User ID, Name and Role of User

On every web page, this is a link to the MASS Home Page

The Home Page is divided into (4) sections: Documentation: Information on the use of the Database. Reports: Information on the present status of the Database. Displays: Search & filtering tools for the Database, also includes tool for sending e-mail to selected contacts.

Forms/Maintenance: Forms used to update the Database and to request a MASS ID

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5.0 General Information on using the database

Fields that link to more detailed pages are identified by a green background when you move the mouse over the field.

For example, clicking on a contact name in any of the pages opens a new page with detailed information about that contact. Some other fields that allow more detail in this and other sub-screens are: MASS ID Any field containing a contact name Business Unit Logical Server Physical Server Fields that generate a Distribution List Note: As a convenience, detailed pages are opened in a new window. You must close the detail window in order to return to the previous page. The internet back button will not work.

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6.0 Documentation
6.1 Frequently Asked Questions

From the MASS Home Page, select Frequently Asked Questions under Documentation.

The following Screen will appear:

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Selecting on any question in the left side box will show the answer up in the right side box:

It is recommended that you make the MASS Front-end a trusted site (following the procedure noted in the above screen shot) in order to avoid the S3 challenge each time you access this site. Note: This procedure is required for some web forms so that they function properly

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6.2

MASS Database User Guide

From the MASS Home Page select the MASS Database User Guide under Documentation:

The MASS User Guide appears:

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6.3

ITT User Guide for MASS

From the MASS Home Page select the ITT User Guide for MASS under Documentation:

This document outlines the process for requesting enhancements to the MASS Database through the Integrated Tracking Tool (ITT).

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6.4

MASS ID Help

From the MASS Home Page, select MASS ID Help under Documentation:

This document outlines the number range and definitions of MASS IDs. Also includes MASS ID implementation rules. MASS ID Ranges: 00001 59999 60000 79999 80000 99999 Xerox Applications Xerox Non-Application Entities EDS Applications, Non-Application Entities

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7.0 Reports
There are three reports currently available from the MASS Database: Business Unit Summary Current Database Users Database Audit Reports Note: For adhoc reporting needs, please submit your requests to the MASS Support Team

7.1

Business Unit Summary Report

This report groups each Business Unit by the number of applications, instances and associated contact information of each Business Unit Organizational Focal point (OFP):

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7.2

Current Database Users Report

Displays information on users currently logged in to the MASS Database:

7.3

Database Audit Report

This reporting displays potential imperfections, anomalies in the data. Updates will be addressed by the MASS Support Team.

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8.0 Displays
8.1 Applications & Servers - Application List

To access the application and server information, select on Applications & Servers under Displays:

This screen contains detailed information about applications, servers, contacts, etc. from several data sources.

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The Application List display is the default. All applications are sorted by MASS ID numbers. Selecting any of the column headers (MASS ID, Name, Alias, etc) will sort the list by that column either alphabetically or numerically in ascending order. Selecting the column header again sorts the column in descending order.

Filter
To use the filter option, type the entire or a portion of a number or name in the Red box and press <enter>. The result will include all information wherever it is found in the database. Here is an example that is filtered for XBS:
Double clicking in the Red box brings up previous searches

Displays the number of applications with the result of a query

Another option for filtering data is to place wild cards in between (or before or after) characters chosen to filter, this is done by using an underscore (_). The screen below is filtering for any word containing an x & an a with any character in between.

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Wildcards can be used in any search field within MASS. Place a % in between, before or after characters or place any number (0 & above) between characters. The screen below is filtering for any string containing Xerox & co with any amount of characters in between , some of the resultants include Xerox Customer Account Management System, Xerox Global Account Reference Database, Xerox Reference Source of Record, etc.

MASS ID

Holding the cursor over cells such as MASS ID changes that cell to Green indicating there is additional information available if selected

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When selecting a MASS ID, the following detail screen appears:

A list of all known application instances displays

Additional details for Business Unit, Technical Contact and Logical Server are available in this view.

Business Unit
When selecting a Business Unit, the following detail screen appears:

A list of all known applications within this business unit

Additional details for Focal Point (Business Contact) and MASS ID are available in this view.

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Contact Information When selecting any contact in the MASS database, the following detail screen appears:

The right side of this page displays all of the places where this person is used as a contact, organized by role. Select the + sign in front of a role name to view details.

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8.2

Applications & Servers - Server List

Selecting the Server List radio button brings up the following screen:

The default sorts Servers by Logical Server name. Selecting any of the column headers (Logical Server, Physical Server, Server Type, etc) will sort the list by that column either alphabetically or numerically in ascending order. Selecting the column header a second time sorts the column in descending order. To use the filter option, type the entire or a portion of a number or name in the Red box and press <enter>. The result will include all information wherever it is found in the database. Here is an example that is filtered for 87:
Double clicking in the Red box brings up previous searches

Selecting Logical Server or Physical Server fields that turn Green will show additional detail

The number of servers, in the result, is shown to the right of the Red box.

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Logical Servers
When selecting a Logical Server, the following screen appears:

A list of all known application instances on this Logical server

Additional details for Physical Server, Focal Point DL, Technical Contact DL & MASS ID are available in this view.

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Physical Server
When selecting Physical Server, the following screen appears:

A list of all known Logical servers on this Physical server

Additional details for Logical Server are available in this view.

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8.3

Contacts
From the MASS Home Page, select Contacts under Displays.

The following Screen will appear:

The above directory shows the names of personnel listed in the MASS Database. Selecting the column headers Name, S3, Phone or Intelnet will sort the list by that column either alphabetically or numerically in ascending order. Clicking the column header again a second time sorts the column in descending order

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8.4

People Lookup

From the MASS Home Page, select People Lookup under Displays:

The following Screen will appear:

To use the lookup option, type a name or any part of a name and select Search.

A search will occur within the Xerox Network Active Directory or the MASS database.

The results show Search source, Names, Account ID, Country, Company, Email, Direct and Intelnet phone numbers.
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8.5

XAP Lookup

From the MASS Database Home, select XAP Lookup under Displays.

The following Screen will appear:

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To use the search option, type an XAP ID or any part of an XAP ID, in the Red box and select Search. Wildcards can be used in any search field within MASS. For further information, please refer to Section 8.1, pages 15-16. Here is an example that is filtered for 505:

The results show XAP IDs as well as the corresponding, application Name, application Alias, Application Status, SOX eligibility and the Xerox 3-tiered organization structure Org 1, Org 2, & Org 3

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8.6

Distribution List Generator

From the MASS Database Home Page, select Distribution List Generator under Displays. Note: The information present in the list generator is from an older Access DB & an older Application Contact List & will be revised in the near future.

The following Screen will appear:

Moving the mouse over the e-mail box changes it to a green shade

The E-mail list shows all personnel associated with VMWare servers (when no Roles are checked, the default displays all the Roles).

First check appropriate boxes under Server Types. This will display the Servers under Logical Servers. Then check one or more, or select All or None under Roles. The Distribution List Generator will set up an e-mail distribution list.. Next, click on the box to generate the mail note to send to the distribution list.

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Enter the subject of your communication

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9.0 Forms / Maintenance

9.1 MASS Database Update Request Form

Updating information in the MASS Database requires the use of the MASS Data Update Request Form. This temporary form is an EXCEL spreadsheet. It will be re-designed as a web form shortly. This form is available in the WDC Library (FT-198) From the MASS Database Home, select Mass Data Update Request Form under Forms / Maintenance

The Mass Update Request Form is displayed below:

The top three areas: Request #, Completion Date, Completed by are completed by the MASS Support Team.

The requestor completes Request Date, Requestor Name & Requestor Contact Info in the blue shaded areas

Requestor completes each row in the blue shaded areas: - Select the Business Unit from the dropdown - Enter Application Name and MASS / XAP ID - Select Instance Type from the dropdown - Enter the Logical Server Name - Select Add or Delete from dropdown

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9.2

MASS ID Request Form

This form is used to request a MASS ID for: - EDS applications, components and entities - Xerox Non-applications, components and entities that were denied an XAP ID From the MASS Database Home, select MASS ID Request Form under Forms / Maintenance

Note: It may necessary to make the MASS web front-end a trusted site in order for this to function correctly. Refer to Appendix B of this Guide for instructions. The following Form appears:

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The Default is the This request is for a Xerox Component radio button. Note to Xerox Requestors: Xerox applications must be registered in the Xerox Application Portfolio database and use the assigned XAP ID. Use this for Xerox Non-applications, components, entities only. Proceeding with this request assumes that you have applied for an XAP ID and your request has been rejected. The requestors Name, Email and Phone# is populated in the request form as the default. If another name is preferred in any of these roles, enter their Name, Email and Phone# in the applicable fields. Next, enter in the Component Name and the Description / Function (what the it is for and what it does). Any additional information can be placed in the Comment field. Submit to send to the MASS Support Team for disposition & processing. The requestor will receive an initial verification email and another email after processing has completed. Note: You cannot submit this form with nay of these fields blank.

Note to EDS Requestors: Use the This request is for an EDS Component radio button for all EDS Applications, components, entities and follow the procedure outlined above.

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9.3

Server Projection Maintenance Form (EDS Project Managers Only)

From the MASS Database Home, select Server Projection Maintenance Form under Forms / Maintenance Note: This form is used by EDS Project Managers only to maintain server projection information for Xerox.

The following screen appears:

Use the dropdown to view a specific server

Use the > or >> buttons to view records

When you select the New Server radio button, the following screen will appear:

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Change History
Rev # 1.0 Date 11/28/06 Author Steve Rabinowitz, Lisa Northrup Section # All Nature of Change Initial Document

Appendix A
Contact List (as of 11/28/2006)
Role EDS Midrange/WDC PMs WDC PgO/PM Manager MASS Support Team Name All Richard Long Steve Rabinowitz Lisa Northrup Ken Paul 585-231-2997 Work Phone Email Address USA WDC PGO Richard.Long2@xerox.com USA MASS Support Team

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Appendix B
To avoid S3 Authentication when accessing this Site (if a frequent user):
Select Tools and Internet Options Select the Security tab Click on the Trusted Sites icon Uncheck the box labeled Require server verification ... Click the Add button Type the following text into the box at the top: http://wdcbudev.apps.mc.xerox.com Click OK Click OK again

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