Recruitment Process
Recruitment Process
INTRODUCTION
The human resources are the most important assets of an organization. The success or failure of
an organization is largely dependent on the caliber of the people working therein. Without
positive and creative contributions from people, organizations cannot progress and prosper. In
order to achieve the goals or the activities of an organization, therefore, they need to recruit
people with requisite skills, qualifications and experience. While doing so, they have to keep the
present as well as the future requirements of the organization in mind[1-5].
Recruitment is distinct from Employment and Selection. Once the required number and
kind of human resources are determined, the management has to find the places where the
required human resources are/will be available and also find the means of attracting them
towards the organization before selecting suitable candidates for jobs. All this process is
generally known as recruitment. Some people use the term “Recruitment” for employment.
These two are not one and the same. Recruitment is only one of the steps in the entire
employment process. Some others use the term recruitment for selection. These are not the same
either. Technically speaking[6-12], the function of recruitment precedes the selection function
and it includes only finding, developing the sources of prospective employees and attracting
them to apply for jobs in an organization, whereas the selection is the process of finding out the
most suitable candidate to the job out of the candidates attracted (i.e., recruited).Formal
definition of recruitment would give clear cut idea about the function of recruitment
NEED FOR STUDY:
To study and analyze the recruiting process and analyzing the pros and cons of the
recruitment process in Bharat fritz Werner ltd. In order to have effective recruitment process in
company
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Recruitment process has been regarded as the most important functions of personal
administration because if the right type of people is not hired, even the best plans of the
organization charts and control system would not do much good[13-14]
DEFINITIONS
Recruitment is defined as, “a process to discover the sources of manpower to meet the
requirements of the staffing schedule and to employ effective measures for attracting that
manpower in adequate numbers to facilitate effective selection of an efficient workforce.” Edwin
B. Flippo defined recruitment as “the process of searching for prospective employees and
stimulating them to apply for jobs in the organization.” Recruitment is a „linking function‟-
joining together those with jobs to fill and those seeking jobs. It is a „joining process‟ in that it
tries to bring together job seekers and employer with a view to encourage the former to apply for
a job with the latter.
In order to attract people for the jobs, the organization must communicate the position in
such a way that job seekers respond. To be cost effective, the recruitment process should attract
qualified applicants and provide enough information for unqualified persons to self-select
themselves out.
Thus, the recruitment process begins when new recruits are sought and ends when their
applications are submitted. The result is a pool of applicants from which new employees are
selected[15-19].
PURPOSES AND IMPORTANCE
The general purpose of recruitment is to provide a pool of potentially qualified job
candidates. Specifically, the purposes are to:
Determine the present and future requirements of the organization in conjunction with its
personnel-planning and job-analysis activities.
Increase the pool of job candidates at minimum cost.
Help increase the success rate of the selection process by reducing the number of visibly,
under qualified or overqualified job applicants.
Help reduce the probability that job applicants, once recruited and selected, will leave the
organization only after a short period of time.
Begin identifying and preparing potential job applicants who will be appropriate
candidates.
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SUB-SYSTEMS OF RECRUITMENT
The recruitment process consists of the following four sub-functions:-
Finding out and developing the sources where the required number and kind of
employees will be available.
Developing suitable techniques to attract the desirable candidates.
Employing the techniques to attract candidates.
Stimulating as many candidates as possible and asking them to apply for jobs irrespective
of the number of candidates required.
Management has to attract more candidates in order to increase the selection ratio so that the
most suitable candidate can be selected out of the total candidates available. Recruitment is
positive as it aims at increasing the number of applicants and selection is somewhat negative as it
selects the suitable candidates in which process[30-34]; the unsuitable candidates are
automatically eliminated. Though, the function of recruitment seems to be easy, a number of
factors make performance of recruitment a complex one.
FACTORS AFFECTING RECRUITMENT
The following are the 2 important factors affecting Recruitment:-
INTERNAL FACTORS
Recruiting policy
Temporary and part-time employees
Recruitment of local citizens
Engagement of the company in HRP
Company‟s size
Cost of recruitment
Company‟s growth and expansion
EXTERNAL FACTORS
Supply and Demand factors
Unemployment Rate
Labour-market conditions
Political and legal considerations
Social factors
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Economic factors
Technological factors
SOURCES OF RECRUITMENT
The sources of recruitment may be broadly divided into two categories: internal sources
and external sources. Both have their own merits and demerits. Let‟s examine these.
Internal Sources:-
Persons who are already working in an organization constitute the „internal sources‟.
Retrenched employees, retired employees, dependents of deceased employees may also
constitute the internal sources. Whenever any vacancy arises, someone from within the
organization is upgraded, transferred, promoted or even demoted[35-39].
External Sources
External sources lie outside an organization. Here the organization can have the services of : (a)
Employees working in other organizations; (b) Jobs aspirants registered with employment
exchanges; (c) Students from reputed educational institutions; (d) Candidates referred by unions,
friends, relatives and existing employees; (e) Candidates forwarded by search firms and
contractors; (f) Candidates responding to the advertisements, issued by the organization; and (g)
Unsolicited applications/ walk-ins.
METHODS OF RECRUITMENT
The following are the most commonly used methods of recruiting people.
INTERNAL METHODS:
1. Promotions and Transfers
This is a method of filling vacancies from within through transfers and promotions.
A transfer is a lateral movement within the same grade, from one job to another. It may
lead to changes in duties and responsibilities, working conditions, etc., but not necessarily
salary. Promotion, on the other hand, involves movement of employee from a lower
level position to a higher level position accompanied by (usually) changes in duties,
responsibilities, status and value. Organisations generally prepare badli lists or a central
pool of persons from which vacancies can be filled for manual jobs. Such persons are
usually passed on to various departments, depending on internal requirements. If a
person remains on such rolls for 240 days or more, he gets the status of a permanent
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employee as per the Industrial Disputes Act and is therefore entitled to all relevant
benefits, including provident fund, gratuity, retrenchment compensation.
2. Job Posting
Job posting is another way of hiring people from within. In this method, the organisation
publicises job opening on bulletin boards, electronic method and similar outlets. One of
the important advantages of this method is that it offers a chance to highly qualified
applicants working within the company to look for growth opportunities within the
company to look for growth opportunities within the company without looking for
greener pastures outside[40-42].
3. Employee Referrals
Employee referral means using personal contacts to locate job opportunities. It is a
recommendation from a current employee regarding a job applicant. The logic behind
employee referral is that “it takes one to know one”. Employees working in the
organization, in this case, are encouraged to recommend the names of their friends,
working in other organizations for a possible vacancy in the near future. In fact, this has
become a popular way of recruiting people in the highly competitive Information
Technology industry nowadays. Companies offer rich rewards also to employees whose
recommendations are accepted – after the routine screening and examining process is
over – and job offers extended to the suggested candidates. As a goodwill gestures,
companies also consider the names recommended by unions from time to time.
External (direct) Methods
Campus Recruitment
It is a method of recruiting by visiting and participating in college campuses and their
placement centres. Here the recruiters visit reputed educational institutions such as IITs,
IIMs, colleges and universities with a view to pick up job aspirants having requisite
technical or professional skills. Job seekers are provided information about the jobs and
the recruiters, in turn, get a snapshot of job seekers through constant interchange of
information with respective institutions.
A preliminary screening is done within the campus and the short listed students are then
subjected to the remainder of the selection process. In view of the growing demand for
young managers, most reputed organizations (such as Hindustan Lever Ltd., Proctor &
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Cable, Citibank, State Bank of India, Tata and Birla group companies) visit IIMs and IITs
regularly and even sponsor certain popular campus activities with a view to earn goodwill
in the job market. Advantages of this method include: the placement centre helps locate
applicants and provides resumes to organizations; applicants can be prescreened;
applicants will not have to be lured away from a current job and lower salary
expectations. On the negative front, campus recruiting means hiring people with little or
no work experience[43-45].
The organizations will have to offer some kind of training to the applicants, almost
immediately after hiring. It demands careful advance planning, looking into the
placement weeks of various institutions in different parts of the country. Further, campus
recruiting can be costly for organizations situated in another city (airfare, boarding and
lodging expenses of recruiters, site visit of applicants if allowed, etc.).
If campus recruitment is used, steps should be taken by human resource department to
ensure that recruiters are knowledgeable concerning the jobs that are to be filled and the
organizations and understand and employ effective interviewing skills.
Guidelines for campus recruiting: companies using college campuses as recruitment
source should consider the following guidelines:
Identify the potential candidates early: The earlier that candidate with top potential
can be identified, the more likely the organization will be in a position to attract them.
Employ various means to attract candidates: These may include providing research
grants; consulting opportunities to faculty members, funding university infrastructural
requirements, internships to students, etc. in the long run these will enhance the
prestige of the company in the eyes of potential job seekers.
Use effective recruitment material: Attractive brochures, films, computer diskettes,
followed by enthusiastic and effective presentations by company officials,
correspondence with placement offices in respective campus in a friendly way – will
help in booting the company image in the eyes of the applicants. The company must
provide detailed information about the characteristics of entry – level positions,
especially those that have had a major positive impact on prior applicants‟ decisions
to join the company.
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Offer training to campus interviews: Its better to devote more time and resources to
train on campus interviewers to answer specific job –related questions of applicants.
Come out with a competitive offer: Keep the key job attributes that influence the
decisions of applicants such as promotional avenues, challenging assignments, long
term income potential, etc., while talking to candidates[14].
Indirect methods:-
Advertisements:-
These include advertisements in newspapers; trade, professional and technical journals;
radio and television; etc. in recent times, this medium has become just as colourful, lively
and imaginative as consumer advertising. The ads generally give a brief outline of the job
responsibilities, compensation package, prospects in organizations, etc. this method is
appropriate when (a) the organization intends to reach a large target group and (b) the
organizations wants a fairly good number of talented people – who are geographically
spread out. To apply for advertised vacancies let‟s briefly examine the wide variety of
alternatives available to a company - as far as ads are concerned:
Newspaper Ads: Here it is easy to place job ads without much of a lead time. It has
flexibility in terms of information and can conveniently target a specific geographic
location. On the negative side, newspaper ads tend to attract only those who are
actively seeking employment at that point of time, while some of the best candidates
who are well paid and challenged by their current jobs may not be aware of such
openings. As a result, the company may be bombarded with applications from a
large number of candidates who are marginally qualified for the job – adding to its
administrative burden. To maintain secrecy for various reasons (avoiding the rush,
sending signals to competitors, cutting down expenses involved in responding to any
individual who applies, etc.), large companies with a national reputation may also go
in for blind-box ads in newspapers[15,16,2,3], especially for filling lower level
positions. In a blind-box ad there is no identification of the advertising organization.
Job aspirants are asked to respond to a post office box number or to an employment
firm that is acting as an agent between the job seekers and the organization.
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Television and radio ads: These ads are more likely to each individual who are not
actively seeking employment; they are more likely to stand out distinctly, they help
the organization to target the audience more selectively and they offer considerable
scope for designing ads creatively. However, these ads are expensive. Also,
because the television or radio is simply seen or heard, potential candidates may
have a tough time remembering the details, making application difficult.
Research includes scientific and inductive thinking which promotes the development if logical
habits of thinking and organization. It has specific significance in solving various operational and
planning problems of business and industry.
A research design is purely and simply the framework or plan for a study that guides the
collection and analysis of data. It is a blue print that followed in completing a study.
Research design adapted for the purpose of this study has been Descriptive in nature. The
conclusion has been drawn by making a detailed analysis of whole data collected for the purpose
study from existing respondents[37-41].
INTRODUCTION
Research methodology is a systematic way that solves the research problem. It may be
understood as a science of studying how research is done scientifically. It is we study the various
steps that are generally adopted by a researcher in studying the research problem along with the
logic behind them. It is necessary for the researcher to know not only the research methods or
techniques but also methodology. Researcher need to know how to develop the tests, how to
calculate the mean, how to apply research techniques which are relevant and which not the
knowledge of research methodology provides tools to take things objectively.
RESEARCH DESIGN
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Research design is a plan of action that guides the entire research. There are four types of
research design:
a) Exploratory research design
b) Descriptive research design
c) Diagnostic research study
d) Experimental research design
In my study Descriptive Research has been adopted.
Descriptive research includes surveys and fact-finding enquiries of different kinds. The major
purpose of descriptive research is description of the state of affairs, as it exists at present. In
other terms, the term Ex-post facto research is used for descriptive research studies. The main
characteristic of this method is that the researcher has no control over the variables; the
researcher can only report what has happened or what is happening. It also includes attempts by
researchers to discover causes even when researchers cannot control the variables. The methods
of research utilized in descriptive research are survey methods of all kinds, including
comparative and correlation methods
RESEARCH APPROACH
In my project, I have used
1) Simple category scale: (Dichotomous)
If offers two mutually exclusive response choices („yes‟ and „no‟) Or („important‟
and „unimportant‟) or ( “agree” and “disagree” )
2) Multiple – choice:
It consists of multiple options for the rather but only one answer is sought.
3) Likert scale:
The Likert scale developed by Rensis Liker‟s. It is a „5‟ point scale.
Likert scale also uses „7‟ and „9‟ scale points. A scale value 1 indicated a strongly
unfavorable attitude, ( strongly disagree) similarly, 2 ( disagree ), 3 ( neutral ), 4 (
agree ) and 5 ( strongly agree ).
4) Sampling :
The sample size taken for the study is 100 out of 550 universal sampling.
“The basic idea of sampling is that by selecting same of the elements in a population. We may
draw conclusions about the entire population”
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In depth study may not be possible because of the limitations of resource the disposal of
investigation in term of time, resource
The study is based on opinion of employees there are possibilities of biased Reponses
influencing the finding and conclusions
14% of respondents feel that less time is best advantage of online recruitment
32% of respondents feel that cost is advantage of online recruitment
26% of respondents feel that advanced technology is advantage of online
recruitment.
28% of respondents feel that all the above are the advantages of online
recruitment
Chart 7 Chart illustrates the advantages of online recruitment
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International Journal of Pure and Applied Mathematics Special Issue
Table 8Table illustrates that what motivated respondents to take up a job in BFW
S. no Response Number of respondents percentage
1 Job security 44 44%
2 Attractive salary 40 40%
3 To gain knowledge 16 16%
4 others 0 0%
5 Total 100 100%
INFERENCE:
44% of respondents feel that job security motivated them to take up job in BFW
40% of respondents feel that attractive salary motivated them to take up job in BFW
16% of respondents feels to gain knowledge motivated them to take up job in BFW
Chart 8Chart illustrates that what motivated respondents to take up a job in BFW
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Ta
ble 9 Table illustrates about the questions asked in the interview are relevant
S. no Response Number of respondents percentage
1 yes 84 84%
2 no 16 16%
3 Total 100 100%
INFERENCE:
84% of the respondents said that questions asked in the interview are relevant
16% of the respondents said they are not relevant.
Chart 9 Chart illustrates about the questions asked in the interview are relevant
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Tabl
e 10 Table illustrates that which type of recruitment is successful
S. no Response Number of respondents percentage
1 Advertisements 14 14%
2 Recruitment agencies 32 32%
3 Campus selection 26 26%
4 Promotion and transfer 28 28%
5 Total 100 100%
INFERENCE:
14% of respondents feel that advertisements is successful type of recruitment
32% of respondents feel that recruitment of agencies.
26% of respondents feel that campus placements is successful type of recruitment
28% of respondents feel promotion and transfer is successful type of recruitment
FINDINGS
1) Majority (30%) of the employees are above 40 years age
2) Majority (38%) of the employees are between the age group of 5-10yrs of experience.
3) Majority (60%) of the respondents got into the organization through advertisements
4) Majority (54%) of the employees felt that experienced employees are best suited for
the organization
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SUGGESTIONS
1) Extension of campus recruitment program
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