Cambridge IGCSE™

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/13

Paper 1 Theory May/June 2022
MARK SCHEME
Maximum Mark: 100

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the May/June 2022 series for most
Cambridge IGCSE, Cambridge International A and AS Level and Cambridge Pre-U components, and some
Cambridge O Level components.

This document consists of 15 printed pages.

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Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers. They should be applied alongside the
specific content of the mark scheme or generic level descriptors for a question. Each question paper and mark scheme will also comply with these
marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

 the specific content of the mark scheme or the generic level descriptors for the question
 the specific skills defined in the mark scheme or in the generic level descriptors for the question
 the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

 marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit is given for valid answers which go beyond the
scope of the syllabus and mark scheme, referring to your Team Leader as appropriate
 marks are awarded when candidates clearly demonstrate what they know and can do
 marks are not deducted for errors
 marks are not deducted for omissions
 answers should only be judged on the quality of spelling, punctuation and grammar when these features are specifically assessed by the
question as indicated by the mark scheme. The meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed instructions or in the application of generic level
descriptors.

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GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question (however; the use of the full mark range may
be limited according to the quality of the candidate responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should not be awarded with grade thresholds or
grade descriptors in mind.

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Question Answer Marks

1 DVD RAM Drive 2

Memory stick

Question Answer Marks

2(a) Check digit 1

2(b) Length check 1

2(c) Presence check 1

2(d) Format check 1

Question Answer Marks

3 Two from: 2
Sensors
Keypad/Number pad
Touch screen
Microphone
Camera

Question Answer Marks

4(a) Three from: 3

Automatic backup
More storage
Difficult to lose the data as many copies are made of it
Many people can share access to the data
Can be accessed anywhere there is internet connection
Can be accessed from many devices

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Question Answer Marks

4(b) Three from: 3

No control over data/security
Requires internet access
If the company goes out of business can lose data
If the internet crashes during sending or receiving then data could be lost
Many copies are made of the data which increases security issues
More expensive in the long run due to monthly charges

Question Answer Marks

5(a) Normal 2
Any seat from A1 to Z20//Any letter from A to Z inclusive followed by any number 1 to 20 inclusive
Abnormal
Any incorrect seat row or number/Any character other than A to Z and/or any number outside range 120 or anything that’s
incorrect

5(b) Five from: 5

Can be used for multiple elements
Fast access to additional information
Can be linked into a website
Can automatically link to email
The QR code is unique to the ticket
More robust than bar codes
Secure as the code cannot be swapped

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Question Answer Marks

5(c) Eight from: 8

Advantages
The customer does not need an email address for the booking
The customer can pay by cash or electronic means whereas is an online system cards/apps are needed
Customers do not need an internet connection
More control of the booking therefore less errors for customers
Easier to cancel a booking once made
It is easier for the customer to gain information/help on the purchase

Disadvantages
Manual systems can result in double booking
Manual booking systems update the data less often than online systems
Difficult to see if a seat is taken as the seats are not updated when booked
Bookings can only be made when the booking office is open
Can only book at a booking office
People have to travel to the booking office to book, therefore wastes time
People have to travel to the booking office to book wastes cost
More difficult to change bookings
Physical tickets are issued which can be lost more easily

To gain full marks the discussion must have correct answers for both advantages and disadvantages

Question Answer Marks

6(a) Three from: 3

Staring at a computer screen for prolonged periods of time
Working in a room with poor lighting/Screen brightness too high/blue light of screen
Wrong setting on contrast
Glare from windows
Flickering screens
Dirty screens
Sitting too close to a screen
Text too small/font colour is contrasting with background/incorrect resolution/screen too small

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Question Answer Marks

6(b) Four from: 4

Take regular breaks/look into the distance to relax the eyes/look at green objects
Use TFT/LCD/LED/flat screens to reduce the flicker
Use anti-glare screens/TFT/matt screens/window blinds to reduce the glare
Match the lighting in the room with the brightness of the computer screen
Turn the screens 90 degrees to the window to reduce the glare on the screen
Enable blue light filter/wear blue light glasses
Use night screen light on the computer
Have eyes tested regularly
Use a LED/LCD/flat screen monitor can reduce eye strain and headaches
Keep the screen clear of dust/dirt

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Question Answer Marks

7(a) Eight from: 8

Advantages
No longer need to travel to the store so it saves the cost of travelling
No longer need to travel to the store so it saves the time of travelling
Saves time shopping as favourite lists can be produced
Saves time shopping around different stores
Wider range of shops
Customers can shop 24/7
Customers can compare the prices of different stores without travel
Shopping can take place using mobile devices anywhere there is an internet connection
Regular shopping schedules can be set up
Can see the physical objects in store and then have the advantages of shopping online

Disadvantages
Makes people lazy/lack of exercise
Over-reliance on computers
More security issues
Needs a reliable internet connection
Goods can take time to arrive
Goods could be damaged in transit
More chance of errors in the ordering
More difficult to amend an order after purchase
No way of checking the goods before buying
There may be delivery/packaging costs

To gain full marks the discussion must have correct answers for both advantages and disadvantages

7(b) Four from: 4

Bold colours/contrasting colours making it easier to read
Larger font sizes/clear font so it is easier for people reading the text
Simple navigation makes it easier to find the products
Larger buttons so they can be easily seen
Interactive screens/buttons/drop down menus to reduce typing
Larger bold heading to make it an easy to read layout

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Question Answer Marks

8 Six from: 6
Similarities
Both have improved security by using encryption
Data cannot be read by eye so more secure
Data can be re-written
Direct data entry
Both allow fast access to the room
Both are read by a reader/scanner
Both can be easily damaged

Differences
RFID is contactless therefore has less wear and tear whereas magnetic is placed in reader
RFID reads the data faster
More data on RFID card
RFID cannot be left in the lock accidentally
RFID cards can be read by others from a distance using a device
Easier to clone a magnetic stripe card
Magnetic cards can only be read in one direction whereas RFID are only tapped
Magnetic stripe can be affected by magnets/mobile phones
RFID cards are more robust

To gain full marks the comparison must have correct answers for both similarities and differences

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Question Answer Marks

9(a) Three from: 3

Internet protocol address
Assigned to your computer/NIC/device when it connects to a network
Uniquely identifies NIC/device on an IP network/unique number
Locates individual devices on a network/internet
Can show/indicate/track the physical location of the device

9(b) Three from: 3

The router creates data packets
The router receives the data packet
The data packet contains the destination/IP address
The router looks at the destination/IP address in the packet
The router uses its/has a routing table
Router compares the destination address in the packet with the addresses in its routing table
The router then determines the best route to the next router/network/destination

9(c) Four from: 4

It is needed for network security
It controls/checks the incoming and outgoing network traffic
A firewall is a barrier between a trusted secure internal network and the internet//network and the user
It can log incoming and outgoing traffic
It stops malicious traffic/cyber attacks/checks incoming data against criteria
It prevents computers connecting to unwanted sites
It prevents untrusted/un-recognised/un-authorised computers/users accessing data on the system
Protects data
Sends warnings/alerts the user

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Question Answer Marks

10(a)(i) Two from: 2

Public access
Its world wide/International
Vast collection of computers and networks/network of networks/WAN/Wide Area Network

10(a)(ii) Two from: 2

Private network
Restricted access
Used in companies and organisations
Used to share internal documents, internal emails
Uses internet technology

10(b) Six from: 6

Vast amount of information
Faster to access information
Search engines allow the user to search quickly vast amounts of information
Information increases all the time
Its widely available
Allows users to meet other people/like minded people/communicate with friends over long distances
Easy for all people to use
Allows people to easily join specialist world wide groups
Allows social networking
Pages are hyperlinked so easier/quicker to find related pages
Allows online shopping/banking
Allows online up to date news, sports around the world/TV on demand
Allows interactivity, such as watching a video to see how to do a task/training aid
Helps vulnerable people to communicate with others
Allows people to be creative/make own websites

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Question Answer Marks

11(a) Four from: 4

Load the image/photo editing software
Load/import the image
Click on image
Click on crop
Move arrows to select area to be cropped/Draw around the area to be cut out
Click on delete/Click outside the image
Select Save As/export and then select png format

11(b) Four from: 4

jpg is lossy format
Smaller file size
Joint photographic experts group
Loses quality when compressed

png is lossless format

Does not lose quality when compressed
Portable network graphics

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Question Answer Marks

12(a) Four from: 6

Be careful of impersonators/people pretending to be officials
Safely dispose of personal information
Encrypt your data
Keep passwords private/Use a strong password
Don’t share personal data
Keep privacy settings high
Use security software/anti-spyware
Avoid phishing emails
Use a nickname/alias online

12(b) Four from: 4

For policed
Prevents illegal material being readily available
Prevents young children accessing unsuitable material
Ensures copyright laws are maintained
Stops extreme viewpoints from being seen
Prevents libelous text being added
Prevents hate comments/foul language/racial comments

Against policed
Governments block text/viewpoints/their own bias viewpoint
Unsuitable material is easily available in other ways
Control would cost money and users would have to pay
Control would be very difficult to enforce
Could cause less people to use it
Laws are different in each country but the internet is world wide
Creates a feeling of big brother/always being watched

To gain full marks the discussion must have correct answers for both for and against policed

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Question Answer Marks

13 Four from: 4
Letters can be personalised for each student
The data is from the file therefore fewer errors
Saves time than typing in all the details each time
Letter can be saved and used again
Standard letter can be used each time/More consistency
Data in the database need only be checked
Easier to make changes to the letters

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Question Answer Marks

14 Six from: 6
User telephones the bank telephone centre
System asks for the long number on the credit/debit card/sort code and account number/customer Access/ID number
The user taps out the number on the phone keypad and presses #/speaks the number
System asks for certain characters in a password/phone banking security number
The user taps out the characters asked for/security number and presses #
System checks the number is correct
System rejects the password/security number
The user re-enters the characters/security number
After three attempts the telephone connection drops
System asks other security answers
The user taps it in/speaks the answer
System asks which service you require/options given
Users tap in the number to select transfer from one account to another
System asks number of account transfer from
User taps in account number
System connects with the bank account
System asks for number of account transfer money to
User taps in account number
System asks amount to transfer
User taps in the amount
Checks the amount in the account/maximum not exceeded
Approves request
If amount exceeded the call is terminated/transaction declined/insufficient funds
System asks when the transfer should happen
The user taps in the date
System asks you to confirm it/sends a text message/send email
Customer hangs up to end the transaction

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