2.1 Installation Requirements - . - . - . - . - . - . - . 3
2.1 Installation Requirements - . - . - . - . - . - . - . 3
2.1 Installation Requirements - . - . - . - . - . - . - . 3
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2.1 Installation Requirements . . . . . . . . . . . . . . 3
Package Requirements . . . . . . . . . . . . . . . . 3 System Requirements . . . . . . . . . . . . . . . . . 3 2.1.1 2.1.2
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This may be done through Windows Explorer by navigating to the temporaryfile location, locating the Setup.exe file and then double-clicking it. Alternatively you can click the Windows Start button, select the Run option, type [location}\setup.exe in the pop-up dialog and then click the Ok button. Note [location] is the temporary file location to which you extracted the installation files. The installation program will begin.
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4.
Click the Install button to start the .Net Framework installation. If you are using a Flaresim download package and the Web Download installation of the .Net Framework be aware that this is a 280Mb download and can take an appreciable time to download and install. Once the .Net Framework installation process has finished the following screen will be displayed. Click the Yes button to restart your computer and complete the installation of the .Net Framework.
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Once your system has completed rebooting please restart the Flaresim Installer as described in section 2.2.1
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Note that the setup program provides a Cancel button that may be clicked to exit the installation procedure at any point. 8. The following License Agreement screen, Figure 2-4, should then appear..
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At this point you should read the License Agreement and confirm your acceptance of its terms by clicking the accept option. Once the accept option has been selected the Next button will be activated and should be clicked to continue the installation. The following screen, Figure 2-5, will appear. If you do not wish to accept the license terms then click the Cancel button to exit the setup program without installing Flaresim. The license terms must be accepted before the program will install.
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If you are content with the proposed installation folder in your Program Files directory then click Next to continue. Otherwise click the Browse button and use the standard windows file browser to select the destination folder for the Flaresim program. Once you are happy with your selection click Next to continue. The installation type screen, Figure 2-6, will appear.
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On this screen for a full installation select the Typical option and click Next. The Custom option should be selected if you do not wish to install the Flaresim sample files. The final install screen will appear..
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At this point Flaresim is ready to install. Click the Install button to start the installation process. If you wish to change any data entered in an earlier screen the Back button may be used to return to earlier screens. After clicking the Install button the installation will start.
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The setup program will show the progress of the installation as files are copied from the CD Rom to your install folder as shown below.
Should you need to halt the installation, the Cancel button may be used to stop the installation. A confirmation dialog will ask you to confirm that you wish to exit without completing the installation of the program. 14. Once the installation of the program files has been completed the Flaresim License Installer will be started to allow you to install a local license file.
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If you do not have your license file or you expect to be using a network license click the Cancel button. Otherwise click the Browse button to open a standard Windows file browser and select the Flaresim license file from the temporary location to which you have saved the license file sent you by email. Alternatively you can type the license file name into the field provided. 15. When you have entered the license file name, click the Install button. If the license file has been correctly installed the following message will be displayed. Click the Ok button to finish the license installation process and close the license installer.
If there is any error in installing the license file a pop-up message will describe the problem and you will be returned
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to the main window of the Flaresim License Installer. If you have persistent problems then you can use the Cancel button to bypass license installation at this time and complete this later. 16. Following the closure of the Flaresim License Installer, the following screen will be shown. Click the Finish button to complete the installation process.
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Click the Next button to start the Sentinel software installation. It is also possible that the Sentinel Protection software is already installed on your PC to support other applications for example, the Aspentech suite. If this is the case you may be offered an Upgrade button in place of the Next button. The Flaresim USB keys are compatible with any version of the Sentinel Protection Installer greater than 7.2.2 so if your current version is more recent you can use the Cancel button to exit without upgrading the Sentinel software.
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A screen displaying the Sentinel Protection software license will then be displayed. This license must be accepted to allow the installation to procede. Click the Next button. The next screen, Figure 2-13, allows you to select the installation type.
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For the Flaresim Computer ID keys you need only the driver software so you can select Custom option as shown and click Next to display the Installation Options selection screen shown below, Figure 2-14.
Figure 2-14, Sentinel Software Installation Options
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If you are doing an Upgrade installation you might wish to select the Complete option to ensure that all other Sentinel protected applications will have the required software installed. In this case clicking the Next button will skip to step 23. 20. In the Sentinel Software Installation Options screen, ensure that the Sentinel System Drivers are selected for installation as shown in Figure 2-14. The other features such as the Sentinel Protection Server can be set to Do not install. Click Next to continue. 21. 22. The next screen will indicate that the Sentinel Protection Installer is ready to begin. Click the Install button to start it. Once complete the following view, Figure 2-15, will be displayed. Click the Finish button to complete.
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At this point you are ready to install your Computer ID key. If you have USB computer ID key then plug it into a free USB port on your computer. The first time this is done, you
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should expect to see confirmation that a Sentinel Ultrapro device has been detected and the driver installed. If the key is a parallel port device with 25 pin connectors, plug it into the parallel port of your computer. The parallel port is the 25 pin female connector on the back of your computer. The arrows on the Computer ID key show which end connects to the computer. If you have a printer already connected to the parallel port, disconnect it, connect the key and then reconnect the printer to the female connector on the key. You will not see any messages from the driver software for this type of device. 24. Congratulations, Flaresim has been successfully installed. You are now ready to run the program for the first time by selecting it through the windows Start menu.
If you are installing a demonstration version of Flaresim or do not have a license file available at installation because this has been emailed separately then you will need to install the Flaresim license using this procedure. If you do not have a license file see the instructions in the following section, 2.2.6, to obtain one.
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Firstly ensure that you have permission to write files in the Flaresim program folder - normally C:\Program Files\Flaresim 3.0. This may require Adminstrator or other privileges. Start the Flaresim License Installer from the Flaresim 3.0 folder in the Start Programs menu. The Flaresim License Installer program will open and display the following view.
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Click the Browse button to open a standard Windows file browser and select the Flaresim license file from either your Flaresim CD or any other location to which you have saved a license file. Alternatively you can type the license file name into the field provided. When you have entered the license file name, click the Install button. If the license file has been correctly installed the following message will be displayed. Click the Ok
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button to finish the license installation process and close the license installer.
Figure 2-18, Successfull License Installation
If there is any error in installing the license file a pop-up message will describe the problem and you will be returned to the main window of the Flaresim license installer. The most likely cause is that the installer does not have permission to write the license file to the Flaresim program folder. If required you can use the Cancel button to close the Flaresim license installer without installing the license. If you have problems during the license installation or Flaresim continues to generate error messages when you attempt to run it then make a note of any error message messages. You should then follow the troubleshooting guide in section 2.2.7 and/or contact support@flaresim.com for assistance.
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will allow Flaresim to be used by any PC as long as the security key is installed. The procedure to obtain the license file is as follows: 1. Open the Windows Explorer program and browse to the Support sub-folder in the Flaresim program folder (usually C:\Program Files\Flaresim 3.0\Support). 2. Locate the program echoid.exe and double click it to run it. The program will check the security key and report the information required through a message window as shown below.
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Report this information by e-mail to support@flaresim.com together with your name and contact details. Your license file will be generated and returned to you by e-mail.
Short Term Lease or Demo License If you have a short term lease or demo license for Flaresim you will not have a security key. A license file will be supplied to activate Flaresim for the single PC on which it is installed and for a limited period. The procedure to obtain the license file is as follows: 1. Open the Windows Explorer program and browse to the Support sub-folder in the Flaresim program folder (usually C:\Program Files\Flaresim 3.0).
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Locate the program wechoid.exe and double click it to start it. The program will start and display the screen shown below.
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Clear all the Locking Criteria check boxes except that for Disk ID as shown above. Note the Locking Data displayed at the bottom of the screen. If the Locking Criteria check boxes have been set correctly, the Locking Data selector will be 0x4. Unless otherwise instructed ensure that the radio button at the bottom of the view is set to New Style to generate a long 16 character code. Report the Locking Data by e-mail to support@flaresim.com together with your name and contact details. Your license file will be generated and sent to you by e-mail. When you receive the license file use the procedure described in section 2.2.5 to install it.
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Manual Installation of License File If the license file cannot be installed by the FSWLicense Installer, it is possible to install the Flaresim license file manually as follows. 1. Open Windows Explorer, locate your license file (it will have a .LIC extension) and copy this to the Flaresim program folder (normally C:\Program Files\Flaresim 3.0. 2. In Windows Explorer, right click the license file in the Flaresim program folder and select the Rename option. Rename the file to lservrc note the quotes should be omitted and the file should have no file extension.
Forcing Flaresim to Use a Local License If a Sentinel LM server is present in your network to support the use of other products e.g. the Aspentech suite of software then it is possible that it may be detected by Flaresim when starting and respond to license requests which then fail, preventing Flaresim
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from starting. In these circumstances Flaresim must be configured to force it to use a local license. There are two methods of doing this: Create a lshost file to help the Flaresim client locate the server. This is a simple text file called lshost containing the word NO-NET. A copy of this file can be found in the support subfolder of your Flaresim program folder. To use it simply copy it to the Flareism program folder. Alternatively you can create the file lshost using a text editor. The file must not have a .txt extension and must contain a single line with the word NO-NET. Set up an environment variable called either LSHOST or LSFORCEHOST and set this to the value NO-NET. Note that environment variables LSHOST and LSFORCEHOST take precedence over the contents of an lshost file (if any). If an LSHOST or LSFORCEHOST environment variable has already been set up to support a different product then it will be necessary to start Flaresim from either a batch file or a script file that resets these variables to values appropriate to for the Flaresim server before starting Flaresim. Examples of both approaches can be found in the files Start Flaresim NoNet.bat and Flaresim NoNet.vbs in the Support sub-folder of the Flaresim program folder. These examples will require update to reflect the precise details of your installation if you have not used the standard installation folders..
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Insert the Flaresim CD Rom into your CD or DVD drive. If the AutoRun feature is enabled then the screen shown below will appear inviting you to start a client installation. If this happens click the Cancel button to exit the client installation.
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Open Windows Explorer, select the Flaresim install CD and browse to the folder \Server\Setup. Double click on the program Setup.exe to run it. Alternatively you can click the Start button select Run and then type [Drive]:\Server\Setup\Setup.exe where [Drive] is the drive letter of your CD. Hit Enter to start the setup program. On starting the server setup program the following screen will appear
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Click the Next button to continue. The following license agreement screen will be displayed
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Click the appropriate radio button to accept the server software license agreement and click Next to continue. You must accept the license agreement in order to be able to run the Flaresim server software.
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This screen defines whether the software will be installed for all users of this computer or only the current user. Generally you will want to install it for all users. Once you have made your selection click Next to continue. The following screen will be shown.
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This screen defines the location to which the server software will be installed, click Next to continue. The following screen will be displayed.
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This screen allows selection of the Installation Options. Since Flaresim licenses are locked to Computer ID keys you must select the Complete option to install the device drivers for the keys as well as the server software. Click Next button to continue. The following view will be displayed.
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A port must be opened through any server firewall to allow communication between the Flaresim server and client PCs. This screen allows you to tell the installer to do this automatically. Note that if you are using 3rd Party firewall software you may need to do this separately. The system administrators help system has the information you need to do this (Server\SysAdminHelp folder on CD). Select the check box and click Next. The following screen will be displayed.
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This confirms that you are ready to begin installation of the Sentinel RMS server software. Click the Install button. The server software install process will then start. On completion the following screen will be displayed.
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At this point the server software is installed and the server service will have been started. Click the Finish button to close the window. You may wish to confirm that the server service has installed correctly by checking the list of running processes through the Task Manager. The server service is called lservnt.exe. By default, this service will be set to start automatically each time the computer is started.
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Optionally copy the server utility programs to your server as follows. Open Windows Explorer and browse to the directory [Drive]:\Server\Admin.net\W32 where [Drive] is the drive letter of your CD drive. Select and copy all the files from this directory to an appropriate place on your server. It is up to your local policies whether to make these file available to Flaresim users as well as server administrators.
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If the key is a parallel port device with 25 pin connectors, plug it into the parallel port of your server. The parallel port is the 25 pin female connector on the back of your computer. The arrows on the Computer ID key show which end connects to the computer. If already have a printer on the parallel port, disconnect it, connect the key and then reconnect the printer to the female connector on the key. 2. Open Windows Explorer and use it to browse to and start the program WlmAdmin.exe from either the Flaresim CD or the location to which you copied the server utility software. When open, the program will display the following screen.
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Expand the tree of SubNet servers by clicking the symbol next to the SubNet servers entry. If your system is the only Sentinel server on the network then you will see only its name in the list. If other servers are present locate the server to which you have connected the Flaresim security device. Right click the name of your server in the SubNet server list. From the pop-up menus select Add Feature, From a File, To Server and its File as the options appear as shown below.
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Left click on the To Server and its File option. Select your license file (.lic extension) in the browser and click Open. Your license should be added to the server and displayed in the tree below the server name. You will now be able to click the Flaresim license to display its details as shown below. Note that the WlmAdmin program can be used to show usage details of licenses at any time.
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This can be done by running the program wechoid.exe which can be found in the folder Server\Admin.net\W32 on your Flaresim CD. Running this program should give an output similar to that shown below. If the Computer ID entry is visible and holds a value then the security device is correctly installed.
Figure 2-35, Wechid.exe Output
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If the Computer ID section of the wechoid.exe output is greyed out or no data is shown then the security device is not correctly installed. A possible solution to this problem is to reinstall the security device drivers from the Drivers folder on the Flaresim CD. If the security device still cannot be seen by wechoid.exe even after reboot then the security device may be faulty and you should contact support@flaresim.com If the license file will not install when the wechoid.exe output shows that the security device is visible then there may be a problem with the license file and you should contact support@flaresim.com.
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If you see this message you should click the Ok button to close the window. The following check list offers possible reasons why Flaresim might not be able to locate the license server to obtain a license. All available licenses are in use. Client system does not have network access to the server. Server may not be active. Checking Available Licenses The first step in resolving these problems is to run the WlmAdmin program from the client system and open the list of subnet servers. If the Flaresim server can be seen, open the Flaresim license to check whether there is a license available. If all are in use the client must wait until a license becomes free. It can take up to 5 minutes for a license to become free after another user has shut down Flaresim. Configuring Server Location If an available license can be seen on the server but the Flaresim client still will not load then it may be caused by Flaresim being either unable to locate the Flaresim server or by Flaresim locating another Sentinel server for another product e.g. Aspentech products.
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In this case it is necessary to specify the name of the host to Flaresim. There are two options for this: Create a lshost file to help the Flaresim client locate the server. To do this create a simple text file called lshost (note no .txt extension) in the Flaresim client program directory. Edit the contents of this file so that it contains the name of the Flaresim server. For example in the case of the server installation shown in section 2.3.2 of this file would have the text orac.flaresim.co.uk. Set up an environment variable called either LSHOST or LSFORCEHOST to specify the name of the server. For example in our example the environment variable would be set LSHOST=orac.flaresim.co.uk Note that environment variables LSHOST and LSFORCEHOST take precedence over the contents of an lshost file (if any). If an LSHOST or LSFORCEHOST environment variable has already been set up to support a different product then it will be necessary to start Flaresim from either a batch file or a script file that resets these variables to values appropriate to for the Flaresim server before starting Flaresim. Examples of both approaches can be found in the files Start Flaresim.bat and Flaresim.vbs in the Support sub-folder of the Flaresim program folder. These examples will require update to reflect the precise details of your installation. Checking Access To The Server If the WlmAdmin program does not list a Flaresim server when run on the client then the problem likely lies in the client system not having network access to the server. You will need to check all elements of the network routing (e.g. firewalls, routers) to ensure that the server can be seen by the client system. Further help on license server setup and possible problems can be found in the online manual in the SysAdminHelp folder on the Flaresim CD.
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