FORM WI-DCIS-01

PART 1: YEAP TRANSPORT RIDER WAIVER AND INDEMNITY

Dover Court International School
To: c/o Transport Office
24 Sin Ming Lane #05-105/106 Midview City Singapore 573970

In consideration of you, Dover Court International School , a company registered under the Companies
Act (Cap. 185) and having its registered office at 301 Dover Road, Singapore (hereinafter referred to as
the "School") negotiating with, approving of and imposing such terms and conditions with such
modifications and alterations including such modifications and alterations as may be agreed between
yourselves and the independent contractor known as Yeap Transport Pte. Ltd. (hereinafter referred to as
the "Contractor" ) which approval and/or appointment I do hereby acknowledge and approve on such
terms as may be agreed between yourselves and the Contractor at all material times in respect of the
provision of a bus transport system for my child/children to be conveyed to and/or from School, I
holding Passport No , do hereby
agree as follows:

1. I understand that in consideration of the Contractor (and Bus Operators) providing a bus transport
for my child/children in accordance with the conditions defined and agreed by the School, I will pay the
Contractor for the bus transport service at the beginning of each Semester at the prescribed rates and I
will be bound by the conditions defined and agreed by the School.

2. I understand that my child/children is conveyed to and/or from School at my own risk and not at
the risk of the School, who is acting in a liaison role between the Contractor and parents. I agree that the
School shall not be liable or be responsible for any accident or personal injury sustained or suffered by
my child/children or for my child's death or for any damage or loss to my child's personal belongings,
however caused, whilst my child/children is/are being conveyed, or is waiting to be conveyed, to and/or
from School. I hereby release the School from any and all claims, demands, damages, costs, actions or
causes of action on account of or arising from any of the foregoing matters, including such action that
may be taken by the School subsequent to any accident or incident in which personal injury has occurred.

3. In the event of any emergency, I do hereby authorize the School and/or the Contractor to arrange
such medical attention for my child/children as may be reasonable and available in the circumstances and
I undertake to pay all medical and hospital fees and incidental charges in respect of medical attention
given to my child/children and to reimburse the School and/or the Contractor for any such fees and
charges and all incidental costs and expenses which may have been paid by the School and/or the
Contractor.

4. I fully understand that if I should board any of the buses under the said transport service there
shall not be any insurance coverage for myself, and the School and/or the Contractor shall not be held
liable in any way whatsoever. Based on Singapore Land Transport Authority’s legislation, the bus service
is for registered students ONLY. Parents are not allowed to travel on the school bus.

5. I further agree to indemnify the School against any and all claims, demands, damages, costs,
actions or causes of action which my child/children, his/her next-of-kin, parent, guardian, personal
representatives and/or dependents may bring, make or have against the School on account of any matters
stated above.

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6. Reference herein to the School shall include references to the School, its officers, and office
bearers, employees, agents and other persons authorized by the School from time to time; but shall not
include the Contractor and/or Bus Operators or their officers, employees, agents or other persons
authorized to act on their behalf.

7. Nothing in the above document shall limit the rights of any child/children, next-of-kin, parent or
guardian, personal representative and/or dependents from taking action against any third party (other than
the School) the Contractor, Bus Operators or their officers, employees, agents or other persons authorized
to act on their behalf.

8. I have read this agreement. I understand that by checking the “tick box” and agreeing on the
Online Registration form, I am granting waiver and indemnity as stipulated in the terms above.

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PART 2: YEAP TRANSPORT BUS RULES FOR ALL STUDENTS

1. Only fully enrolled students of Dover Court International School registered with the Committee of
Private Education are permitted to ride on Yeap Transport Pte Ltd school buses.
2. Only registered bus riders who have paid for their bus fares are permitted to ride on the school buses.
Yeap Transport reserves the right to suspend bus services for riders with outstanding bus fare
payment.
3. Ridership Applications will only be processed when the Registration Form has been signed by a
parent or guardian, acknowledging the "Part 1 - Waiver and Indemnity", "Part 2 - Student Bus Rules",
"Part 3 - Parents' Information" and "Part 4 – Bus Fare and Payment Information". Please take note
that a two-week notice period is required for processing new applications.
4. If a parent wishes to terminate the bus service, written notification must be given to the Bus Office
at least 2 weeks prior to the last day of service.
5. Priority will be given to students using Yeap Transport's two-way services. Students who wish to use
only the one-way service will be accommodated if there is room on the bus.
6. Students must always wear seat belts while on the bus. The students shall fasten their seat belts and
comply with the instructions provided by the bus attendants for the entire journey while on the buses.
Yeap Transport shall not be held liable for any injuries, damages, or claims arising from the students’
failure to fasten their seat belt or to comply with the instructions provided by the bus attendants during
the course of transportation. The students are responsible for their own safety and must adhere to all
safety guidelines and instructions provided by the bus attendants. Yeap Transport shall not be
responsible for any consequences resulting from the students’ non-compliance with safety measures.
7. Due to hygiene reasons, students are not allowed to eat on the bus, except for drinking water from
their respective water bottles.
8. Students are not allowed to bring dangerous and/or sharp objects such as pocketknives on to the bus.
Stationery such as pencils, pens, rulers etc. as well as toys should be kept inside students’ school
bags.
9. Yeap Transport Pte Ltd shall not be liable for any loss or damage to personal belongings, including
but not limited to, bags, electronic devices, or any other items, left, misplaced, or lost on the bus
operated by Yeap Transport Pte Ltd. Students are solely responsible for the safekeeping of their
belongings while traveling on Yeap Transport Pte Ltd's buses. Yeap Transport Pte Ltd assumes no
responsibility for the loss or damage of any personal items, regardless of the circumstances under
which they were lost or misplaced.
10. Animals and pets are not permitted on the bus at all times.
11. Students are not permitted to change their clothes or remove their clothing when on the bus.
12. Students are not allowed to reserve seats for friends travelling on the bus.
13. For safety reasons, students are requested to refrain from kicking or extending their limbs into the
aisle as it may accidentally trip others.
14. Students are expected to speak in a soft tone of voice and use acceptable language. Usage of vulgar
words and languages would be reported to the school administrators.
15. Students are expected to be courteous and respectful towards the driver, attendant, and fellow
students. Rudeness to drivers and attendants will not be tolerated. The driver and/or attendant will
report all matters of misbehavior to the Bus Office. These reports will be passed on to the School
Administration for appropriate action. This may result in the suspension of bus-riding privileges.
16. Students will only be dropped off at their designated drop-off points.
17. If a bus is unable to enter a condominium compound, students will be given designated pick-up and/or
drop-off points (after suitability and safety assessments of the area are carried out by Yeap Transport)
which may result in students having to walk a short distance from their residence.
18. If a bus is unable to enter or exit a residential roadway, students will be given designated pick-up
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and/or drop-off points which may result in students having to walk a short distance from their
residence.
19. Infant School students must have their name cards/tags indicating their bus numbers visible when
boarding the bus.
20. Infant School students must only travel on their assigned buses. They are not permitted to cross-
transfer to other buses under any circumstances, unless assigned by the Bus Office.
21. Parents should communicate only with the Bus Office and not directly with the driver or attendant.
22. Students are prohibited from tampering with security equipment, e.g., on-board Camera
23. Parents are responsible for educating their children about respecting school property, including the
school bus and shall be accountable for any damage caused by their children to the school bus.

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PART 3: BUS RIDING CULTURE FOR PARENT’S INFORMATION

1. Parents are not permitted to ride on the school bus.
2. Buses will wait for only one minute after the designated pick-up time before moving on to the
next pick-up point.
3. Bus service is not provided on all Public Holidays or weekend even if School is in session.
4. A bus attendant is assigned to travel on each bus.
5. Students may be reassigned from one bus to another to accommodate bus service requirements.
6. Parents of students from Nursery to Grade 2 must ensure that a responsible adult is at the assigned
drop-off point to meet their child when the bus arrives. Students not met on arrival by a responsible
adult will be taken back to the Bus Office at School to await collection.
7. Please inform the Bus Office at least one day in advance if your child is not using the bus at any
time for any reasons.
8. Please note that the Bus Drivers and Attendants are not professionally trained medical personnel.
DCIS health services staff shall provide all relevant medical information to the Contractor so
that the bus crew is informed. In the event of a medical emergency, the bus crew shall call for an
ambulance and inform the Bus Office Duty Manager and School as soon as possible.
9. You agree to receive information regarding products and services from Yeap Transport Pte. Ltd.
and their partners.
10. It is the objective of the Contractor to plan routes with times of not more than 55 minutes for the
regular school bus routes. However, route times are permitted to be more than 55 minutes subject
to the approval of the School in order to cater to areas further away from the school, and where
there is low demand for the school bus services, etc. The regular school buses arrive at the
campus between 8:00am and 8:25am in the morning and depart from the campus between
3:10pm and 3:20pm in the afternoon.
11. The buses are fitted with passenger-facing cameras system and their usage is regulated under the
LTA’s PDPA regulations.

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PART 4: BUS FARE AND PAYMENT INFORMATION

For Bus fare enquiries, please contact our Accounts Department:

Tel: 6556 4471

1) DCIS SCHOOL BUS SERVICE CHARGES (FY2024-2025)

a) All fares are quoted in Singapore Dollars (SGD).

b) All fares quoted are inclusive of GST (subject to Government's revision).

2) PAYMENT - There are three (3) payments each school year (one for each semester). Payments must
be made via the online payment gateway link provided in the invoice email. Kindly pay within the
due date to avoid late payment surcharge. A LATE PAYMENT SURCHARGE of 5% of the
outstanding amount will be imposed if payment is not received by the due date, followed by
suspension of service.

We encourage you to make payment for the school bus fares using the online payment gateway link
provided above to avoid having to send us a copy of your payment details. Please share your
payment details with us if you have initiated payment using other platforms.

Kindly indicate the Family/Company ID and Invoice number after making the transactions and
update us through HERE

Bus service will only commence when FULL payment of the bus fare has been received before the
start of each term.

a. Please make payment by the due date as stated in the invoices.

b. Should any changes to the bus services be required, kindly note that two (2) weeks’ written
notice is required. This will allow the bus office sufficient time to make the necessary
adjustments to accommodate the changes.

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3) TERMINATION - If you wish to terminate the use of the bus service, written notification must be
given to the Bus Office at least two (2) weeks prior to the termination date.
a) No charges will be incurred if the termination notice is given two (2) weeks prior to start of
each school term.
b) Half of the term’s fees will be charged if the termination notice is provided after the term has
started.
c) Full term’s fees will be charged if termination notice is provided after the mid-term break.
d) For all termination / refund, there will be an administrative charge of $27.25 inclusive of GST @
9% (subject to Government’s revision).

4) COOLING-OFF PERIOD - A new parent is entitled to withdraw from the use of the bus service
without any reason and with no penalty within a cooling-off period of five (5) working days starting
from the date stated on the Registration Form. If the payment has been made to Contractor, the parent
is entitled to a full refund of the payment subject to administrative fees and charges ($27.25 inclusive
of GST @ 9% (subject to Government's revision).

5) REFUND - A refund of half of that term’s fare is applicable if the student’s withdrawal date is
before the mid-term break of that term.
a. Refunds will not be made if the student is withdrawn from the service after the mid-term
break.
b. Refunds will not be made for students who are suspended from School.
c. Refunds will not be made if the student is withdrawn from the service without
submitting advance notification in writing at least two (2) weeks before the
termination date.
d. Partial refunds will be offered under Force Majeure conditions and/or when legislated by the
government. Partial refunds will be offered from costs saved due to the inability to operate the
school bus routes such as fuel and maintenance costs. A full refund cannot be made as the bus
operators have to continue with servicing monthly fixed costs such as the financing of the bus,
bus insurance and bus crew salaries to ensure that the service can continue after the crisis is
over. For the avoidance of doubt, Force Majeure conditions shall include but are not limited to
the suspension of bus services due to the government-mandated shift to Home-Based Learning
or otherwise during the COVID-19 pandemic.
e. Refunds will not be made when the bus office has agreed to reimburse for the taxi service, as
applied in “6. REIMBURSEMENT”, below.

6) REIMBURSEMENT- Parents are entitled to reimbursement of non-premium taxi fares when

approval has been given by the Bus Office to use a non-premium taxi service. An official receipt from
the taxi driver is required before any reimbursement is made. Parents who wish to make alternative
arrangements other than the non-premium taxi service permitted by the Bus Office will be reimbursed
a taxi-fare equivalent for the journey.

7) APPLICATION - We require 2 weeks' advance notice for all new applications, changes of address
and re-registrations. Late submissions may result in students not being able to ride on the bus on
the desired dates.

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PART 5: GENERAL ENQUIRIES

For general enquiries about the bus service, Application Packet, or non-account related information, please
contact the following telephone numbers bus office working hours (7:30am-530pm):

Dover Court Campus

Contact: 6775-7664 Ext.1500
Form: Enquiry Form

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