(Home Insurance Policy) Policy 2903931-V1
(Home Insurance Policy) Policy 2903931-V1
(Home Insurance Policy) Policy 2903931-V1
Thank you for choosing Square One. This document consists of your Policy Declaration and your Policy Wordings,
which together form your complete Policy. Please read this document carefully. For answers to any questions you
may have, call 1.855.331.6933 or email info@squareone.ca.
Need to change this policy, update your payment information, or report a claim? Do so by logging in to your
online account at squareone.ca. Or, call 1.855.331.6933 for assistance. Quote and policy support is available between
5:00 am to 6:00 pm (PT), Monday to Saturday. Our claims department is available 24 hours a day.
Table of Contents
This table of contents will assist you in quickly locating specific sections of your Policy Declaration
and Policy Wordings.
Policy Declaration 4
1. Policy Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2. Policy Coverages and Deductibles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3. Special Policy Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
4. Monthly Costs and Payment Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
5. Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
6. Agency, Insurer and Disclosure Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
6.1 Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
6.2 Insurer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
6.3 Disclosure Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
7. Consent Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
7.1 Consent on Personal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
7.2 Consent on Electronic Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
8. Managing this Policy and Reporting Claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
8.1 Changing this Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
8.2 Cancelling this Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
8.3 Reporting Claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Policy Wordings 15
1. Insuring Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2. Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3. Property Coverages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.1 Tenant’s Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.2 Bicycles, Sporting Equipment and Watercraft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.3 Business Property . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.4 Fine Arts and Collectibles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.5 Jewellery and Watches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.6 Personal Property . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.7 Identity Theft and Financial Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4. Loss of Use Coverages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.1 Additional Living Expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5. Liability Coverages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
5.1 Personal and Premises Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
6. Legal Protection Coverages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
7. Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
7.1 Policy Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
7.2 Property and Loss of Use Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
7.3 Liability Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
8. Policy Deductibles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
8.1 Standard Deductible . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
8.2 Tenant’s Protection Deductible . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
9. Additional Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
9.1 Policy Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Policy Overview
This Policy replaces any previous Policy bearing the same Policy number. The policy term is effective 12:01 AM local time at the
location insured on the date specified below.
Occupied: Yes
Home sharing: No
Not purchased
Conditions Premium
Your landlord is an additional insured under Tenant’s Protection and may report a claim under this $0.00
coverage, up to the limit specified on this Policy Declaration.
Applicants Birthdate
Question Answer
Will the home be occupied within 7 days of when this policy starts? Yes
Including you, how many family members will live in the home? 2
Will this be the home you live in most of the time? Yes
Will you participate in home sharing programs, home exchanges or short-term rentals? No
How many claims have you made under a home insurance policy in the past 10 years? None
In the past 5 years, has a home insurance provider: (1) cancelled or voided your policy; (2) No
refused to renew your policy; (3) imposed conditions on your policy; or (4) required repairs to
the home that are not yet completed?
Have you suffered a loss, or are you aware of any imminent threats, that may result in a claim No
under this policy?
To offer you an accurate quote, Square One Insurance Services uses information that you Yes
provide along with claims and credit histories that we retrieve. Would you like to proceed?
3
You, and all other applicants, authorize Square One Insurance Services to: (1) collect and use personal information; (2)
retrieve and use claims history and credit information; (3) provide a home insurance quote; and, (4) send emails related to this quote.
3
All information provided is true and correct. Any claims under this insurance will become invalid, and your right to
recover will be forfeited, if you: (1) give false information; (2) knowingly fail to disclose or misrepresent any fact in the application;
(3) contravene a term of the contract or commit a fraud; or, (4) willfully make a false statement in respect of a claim.
Agency
This Policy is sold, administered, and serviced by:
Tel: 1.855.331.6933
Fax: 1.855.331.6935
Email: info@squareone.ca
Insurer
This Policy is underwritten by:
The Mutual Fire Insurance Company of British Columbia is Square One Insurance Services’ principal insurer.
Disclosure Notice
Square One Insurance Services is licensed as a general insurance agency by the Insurance Council of British Columbia
(LIC-184649C130772R03), the Alberta Insurance Council (7-10836878), the Insurance Councils of Saskatchewan (06722), the
Insurance Council of Manitoba (1679), the Financial Services Commission of Ontario (890M), and the Autorité des marchés
financiers (3002172755). The proposed insurance transaction is between you and the Insurer.
In soliciting the transaction described above, Square One Insurance Services represents the Insurer. Upon completion of this
transaction, Square One Insurance Services will be paid a commission or fee by the Insurer.
Square One Insurance Services has no business or financial interest in the Insurer and the Insurer has no business or financial
interest in Square One Insurance Services.
Both Square One Insurance Services and the Insurer are prohibited from requiring you to transact additional or other business as
a condition of this transaction.
I authorize Square One Insurance Services and/or the Insurer to collect, use, and disclose any of this Personal Information, subject
to the law and to any policies regarding Personal Information Square One Insurance Services and/or the Insurer may have, for the
purpose of: (a) communicating with and marketing to me; (b) assessing my Application; (c) underwriting my Quote or Policy; (d)
evaluating claims; (e) detecting and preventing fraud; and, (f) analyzing business results.
I confirm that all individuals whose Personal Information is contained in this Policy or Quote have authorized me to agree to the
above on their behalf.
Square One Insurance Services will consider any Electronic Communication received from me or in my name to be duly authorized
by me. I authorize Square One Insurance Services to rely and act on any such Electronic Communication. If the Electronic
Communication is by facsimile, then Square One Insurance Services will be entitled to act upon any signature purporting to be
my signature. If Square One Insurance Services tries to verify the signature on a facsimile transmission or the validity of any
instructions electronically communicated (though not obligated to do so) and is unable to do so, then Square One Insurance
Services may delay in acting on or refuse to act on such instructions.
I understand, agree, and authorize that, for our mutual protection, Square One Insurance Services may record all telephone calls
that relate to this Quote or Policy.
I agree that the records Square One Insurance Services has regarding any Electronic Communication will be admissible in any
legal, administrative or other proceedings as if such records were original written documents. These records will be conclusive
proof of the information contained in such electronic communications.
A refund will be provided for the excess premium actually paid over the pro-rata premium for the expired time. This refund is
subject to a $50.00 minimum retained premium in the first policy year. No refund will be issued for an amount less than $5.00.
Reporting Claims
Any Named Insured on this Policy Declaration may report a claim under this Policy. Emergency claims service is available 24-hours
a day. To report a claim under this Policy, log in to your online account by visiting squareone.ca or contact Square One Insurance
Services.
1 Insuring Agreement
In exchange for the premium paid, this Policy provides the insurance described in these Policy Wordings, subject to the limits and
deductibles specified on the Policy Declaration.
All limits, deductibles, and premiums expressed in this Policy are in Canadian currency.
Only Named Insureds may make changes to this Policy, file a claim under this Policy, or take legal action against the Insurer. This
Policy cannot be assigned to others without the Insurer’s written consent.
Insurance cannot be a source of profit; it is designed to indemnify you for insured losses you incur or you are legally liable to pay.
This Policy will not pay any amount greater than your insurable interest at the time of loss.
2 Definitions
The following definitions apply to all sections of your Policy except Section 6. Additional definitions may also be embedded in
specific sections of this Policy.
Throughout this Policy, the words ”you” and ”your” refer to any Insured, or collectively to all Insureds.
2.1 Actual Cash Value means Replacement Cost (as defined), minus a deduction for depreciation and obsolescence, which
takes into consideration the condition of the property immediately before the loss, its normal life expectancy, and its resale
value.
2.2 Aircraft means any machine capable of flight through the air, except for remote-controlled recreational drones weighing
no more than five (5) pounds.
2.3 Bicycles and Sporting Equipment means any personal and portable equipment used for athletic or recreational
activities, including cycling, equestrian, fishing, golf, hang-gliding, hockey, hunting, paragliding, shooting, skating, skiing,
snowboarding, surfing and windsurfing.
2.4 Bodily Injury means damage to a person’s physical condition including pain, illness or resulting death.
2.5 Building means the main structure of your Premises (as defined) occupied by you or your tenants as a private residence.
2.6 Business means any activity undertaken for money or other compensation, except:
(a) your work as an employee of another individual, or of a company that you do not own;
(b) your personal actions that are not related to your Business (as defined), or activities which are not ordinarily
considered to be Business activities;
(c) the temporary or part-time Business (as defined) activities of a dependant Insured under eighteen (18) years of
age;
(d) your rental to others of a portion of your Premises (as defined) for use as a private residence if this rental is noted
on your Policy Declaration (as defined); or,
(e) your rental to others of three (3) or fewer car spaces or parking stalls in a residential garage on or attached to
the Premises (as defined).
2.8 Civil Authority means any person acting with authority under Federal, Provincial or Territorial legislation with respect to
the protection of persons and property in the event of an emergency.
2.9 Coastal Flood means the covering of dry land by seawater as well as any resulting Water Backup (as defined), including
Coastal Flood caused by high tides, sea or ocean waves, normal movements or changes in sea or ocean levels,
wind-driven storm surge, and Earthquake (as defined).
(a) items possessed as a hobby, for display, or as an investment or store of value, including sports card collections,
comic book collections, sports memorabilia, rare or signed or first edition books, coin collections and stamp
collections;
(b) any porcelain ware, plates, cups and saucers that are supplementary to everyday usage;
(d) fine designer crystal glasses, bowls and dishes that are supplementary to everyday usage;
(e) eating and serving utensils made of silver that are supplementary to everyday usage; and
2.11 Condo Corporation means a condominium corporation or a strata corporation as established under the Condominium
Property Act of Alberta, the Condominium Property Act of Saskatchewan, the Condominium Act of Manitoba, the
Condominium Act of Ontario, or the Strata Property Act of British Columbia.
2.12 Detached Structures means all permanent structures on your Premises (as defined) that are not attached to the Building
(as defined) and includes garages, sheds and gazebos. For the purpose of this Policy (as defined), Detached Structures
does not include Fences and Landscaping (as defined).
2.13 Earthquake means the sudden release of energy in the Earth’s crust and upper mantle causing shock and shaking of the
surface of the Earth, and subsequent shocks, landslides, snowslides and earth movements occurring within one-hundred
and sixty-eight (168) consecutive hours after the initial shock and shaking.
2.14 Fences and Landscaping means outdoor fences, trees, shrubs, lawns, plants, retaining walls, rockeries and permanent
ornamental landscaping used to improve the appearance of your Premises (as defined).
2.15 Fine Arts means visual art considered to have been created primarily for aesthetic purposes and judged for its beauty
or meaningfulness, and includes paintings, sculptures, drawings, watercolours, graphics, limited edition prints and other
pieces that cannot be easily replaced.
2.16 Fixtures means any property that is permanently attached to the Building (as defined) by means of cement, plaster, nails,
bolts or screws, except for household appliances and Service Lines (as defined).
2.17 Inland Flood means the covering of dry land by freshwater or wastewater as well as any resulting Water Backup (as
defined), including Inland Flood caused by snowmelt, rainfall, or the escape or release of water from the normal confines
of a lake, river, stream, natural or man-made watercourse, reservoir, canal, or dam.
(3) any person under twenty-one (21) years of age in your care;
(b) the parents of you or your Partner while they reside in a nursing home or residential care facility; and
(c) any students who are enrolled in and attending schools, colleges or universities and who are dependent on you
or your Partner for support and maintenance.
2.19 Insurer means the insurance company underwriting this Policy (as defined) and named on your Policy Declaration (as
defined).
2.20 Jewellery and Watches means objects designed for the adornment of the body, and includes necklaces, bracelets, rings,
earrings, watches, and precious or semi-precious stones.
2.21 Landlord’s Property means Personal Property (as defined) owned by you and intended for use by your tenants on-site at
the Premises (as defined), including tools, appliances and furniture.
2.22 Limited Depreciation means Replacement Cost (as defined), minus a deduction of no more than fifty (50) percent for
depreciation and obsolescence, which takes into consideration the condition of the property immediately before the
loss, its normal life expectancy, and its resale value.
2.23 Motor Vehicle means any self-propelled vehicle. This definition includes trailers and camper units, but does not include:
(b) motorized wheelchairs or motorized scooters specifically designed for use by people with physical disabilities;
2.24 Named Insured means the person(s) appearing under the heading ”Named insured” on the Policy Declaration (as defined).
2.25 Occurrence means a single event that causes loss or damage to insured property, Bodily Injury (as defined) or Property
Damage (as defined) insured under this Policy (as defined).
2.26 Partner means your spouse, or the person with whom you are permanently cohabiting in a marriage-like relationship.
2.27 Personal Property means tangible, moveable property that you own, including all household appliances. For the purpose
of this Policy (as defined), Personal Property does not include the following types of property (each as defined) for which
additional insurance can be purchased: Bicycles and Sporting Equipment; Business Property; Collectibles; Detached
Structures; Fences and Landscaping; Fine Arts; Jewellery and Watches; Landlord’s Property; and Watercraft.
2.28 Policy means the application for insurance, the Policy Declaration (as defined) and these Policy Wordings, which together
form your complete insurance Policy.
2.29 Policy Declaration means the document containing policy information, applicable coverages, limits and deductibles,
special conditions and the application for insurance.
2.30 Pollutants means any solid, liquid, gaseous or thermal irritant or contaminant, including but not limited to vapour, soot,
fumes, acids, alkalis, chemicals, fuel oil and waste.
2.31 Power-Assisted Bicycles means bicycles that are regulated by pedalling, with electric motors totaling no more than 500W
that assist riders’ efforts when pedalling, to speeds of no greater than 32km/h on level ground.
2.32 Premises means the land and all structures contained within the lot lines of the insured location on the Policy Declaration
(as defined) reserved for your or your tenants’ exclusive use or occupancy.
2.33 Property Damage means physical damage to, destruction of, or loss of use of tangible property belonging to anyone
other than an Insured (as defined) under this Policy (as defined).
2.34 Replacement Cost means the actual cost to repair, replace or rebuild, whichever is less, with like kind and quality.
(b) water supply lines connected to municipal water mains or private wells;
(d) domestic natural gas supply lines connected to a regional distribution system.
2.36 Terrorism means an ideologically motivated unlawful act or acts, including the use of violence or force, or the threat of
violence or force, committed by or on behalf of any individual(s), group(s), organization(s) or government(s) for the purpose
of influencing any government and/or instilling fear in the public.
2.37 Vacant means all occupants have left the home with no intention of returning and no new occupants have moved into it,
regardless of the presence of furnishings or other belongings. In the case of a newly constructed home, Vacant means
occupants have not yet moved into the home. In the case of a newly acquired home, Vacant means occupants have not
moved into the home within seven (7) days of when you take legal ownership of the home.
2.38 Water Backup means the backing up or escape of freshwater or wastewater from a sewer, storm drain, drain, sump, or
septic tank.
2.39 Watercraft means a commercially manufactured device used to transport person(s) or property across a body of water,
and its accessories, equipment and trailer.
3 Property Coverages
This section describes the insurance on your home, personal property, and specialty property for loss or damage insured under
this Policy. The insurance provided under each property coverage, subject to the limits and deductibles specified on your Policy
Declaration, is described below.
(a) If your landlord repairs or replaces within 180 days of the loss or damage, then payment will be made on a
Replacement Cost basis up to the limit specified on your Policy Declaration.
(b) If your landlord does not repair or replace within 180 days of the loss or damage, then payment will be made on
an Actual Cash Value basis up to the limit specified on your Policy Declaration.
(a) your Personal Property at your Premises or while temporarily away from your Premises;
(b) the Personal Property of an Insured while residing in a nursing home or residential care facility;
(c) the Personal Property of an Insured while attending a school, college or university;
(d) any upgrades, additions or alterations to your Premises made by you, with the permission of your landlord,
during your occupancy of the portion of the Premises that is reserved for your exclusive use; and
(e) at your option, the Personal Property of others in your care or possession or while temporarily on that portion of
the Premises you occupy.
(c) Collectibles;
(i) Watercraft.
(1) all types of direct physical loss or damage to your Personal Property;
(i) to replace or re-key the locks to your Premises if your keys are lost or stolen; and
(ii) for charges resulting from a fire department attending your Premises;
(1) pack, transport, store and dispose of Personal Property in order to facilitate the repair of loss or damage
insured under this Policy; and
(a) If you repair or replace within 180 days of the loss or damage, then payment will be made on a Replacement
Cost basis up to the limit specified on your Policy Declaration. The Insurer has the right to determine whether
to repair or replace.
(b) If you do not repair or replace within 180 days of the loss or damage, then payment will be made on a Limited
Depreciation basis up to the limit specified on your Policy Declaration.
(c) If an item was not in good and workable condition prior to the loss, then payment for that item will be made on
an Actual Cash Value basis up to the limit specified on your Policy Declaration.
(d) If an item is part of a pair or set, then payment for that item will be made based on the proportion of the
Replacement Cost, Limited Depreciation or Actual Cash Value, as determined by (a), (b) or (c), of the pair or
set.
(1) reasonable and necessary increases in the cost of accommodations, food and residential utilities; and
if your Premises becomes uninhabitable as a result of direct physical loss or damage insured under this Policy.
Payment will be made for the reasonable time required to repair or rebuild your dwelling or, if you permanently
relocate, the reasonable time required for you to settle elsewhere.
(b) up to $5,000, reasonable and necessary increases in the cost of accommodations, food and residential utilities
and, if required, moving expenses and emergency personal toiletries if a Civil Authority prohibits you from
inhabiting your Premises as a result of:
(1) direct physical loss or damage insured under this Policy to neighbouring premises; or
5 Liability Coverages
This section describes the insurance for unintentional Bodily Injury or Property Damage sustained by others arising from your
personal actions or ownership or use of your Premises. The insurance provided under each liability coverage, subject to the limits
and deductibles specified on your Policy Declaration, is described below.
(a) up to the limits specified on your Policy Declaration, sums that you become legally liable to pay as compensatory
damages because of unintentional Bodily Injury or Property Damage arising out of:
(1) expenses directly related to defending you against any lawsuit insured under this coverage alleging
Bodily Injury or Property Damage and seeking damages, even if the lawsuit is groundless, false or
fraudulent;
(2) costs taxed or assessed against you directly related to a lawsuit insured under this coverage;
(3) interest accruing after judgment, as determined by the courts, on the portion of the judgment directly
related to a lawsuit insured under this coverage;
(4) expenses that you have incurred for emergency medical or surgical treatment to others following an
Occurrence insured by this coverage; and
(5) reasonable expenses, including loss of wages up to $250 a day to a total of $10,000, which you incur
at the request of the Insurer directly related to a lawsuit insured under this coverage.
(2) resulting from your use or operation of any Watercraft you own that is more than twenty (20) feet in
length or equipped with motors with a combined total power output that exceeds 100 horsepower; or
(b) any fines, penalties, punitive damages or exemplary damages over and above actual compensatory damages.
(a) the intentional, fraudulent or criminal acts of you or any other person at your direction;
(b) the failure to act by you or any other person at your direction;
(c) the act of willful negligence by you or any other person at your direction;
(d) any illegal activity on your part, your tenants’ part or your domestic employees’ part arising directly or indirectly
from the growing, cultivating, harvesting, processing, manufacturing, distributing or selling of any drug, including
cannabis, or any controlled substance, illegal substance or illegal items of any kind, whether or not you have
any knowledge of, or are unable to control, such activity; or
(e) war, invasion, act of a foreign enemy, declared or undeclared hostilities, civil war, rebellion, revolution,
insurrection or military power.
(b) occurring after your Premises has been Vacant for more than 30 consecutive days;
(c) occurring during the period that the Building is under construction, commencing at the time the foundation is
laid and lasting until construction is complete or the Building is occupied, whichever comes first;
(d) occurring during the period that the Building is unoccupied and undergoing renovation;
(f) caused by Terrorism or by any activity or decision of a government agency or other entity to prevent, respond
to or terminate Terrorism, except for loss or damage directly caused by fire or explosion of natural, coal or
manufactured gas;
(g) caused by any nuclear incident as defined in the Nuclear Liability Act, or any other nuclear liability act, law or
statute, or nuclear explosion, except for ensuing loss or damage which results directly from fire, lightning, or
explosion of natural, coal or manufactured gas;
(i) arising out of the actual or threatened discharge, dispersal, release or escape of, or contamination by, Pollutants;
(l) caused by rust or corrosion, wet or dry rot, fungi, spores, bacteria, mould, condensation, acid rain or smog;
(m) caused by snowslide, landslide or other earth movement except for loss or damage caused directly by
Earthquake;
(n) caused by settling, sinking, expansion, contraction, moving, bulging, buckling or cracking of any Building or
Detached Structures;
(a) Bicycles and Sporting Equipment, Business Property, Collectibles, Fine Arts, Jewellery and Watches, Landlord’s
Property, Personal Property, Power-Assisted Bicycles or Watercraft:
(1) of tenants, roomers, boarders, or any other occupants who are not related to you;
(3) undergoing a process or while being worked on, where the loss or damage results from the process
or work;
(f) animals, birds or fish except for damage caused directly by fire or explosion insured under this Policy;
(a) caused by water that occurs when your Premises is Vacant, even if you have advised the Insurer that it is Vacant;
(b) caused by freezing of a plumbing, heating, or cooling system or an appliance that uses or holds water unless:
(1) the loss or damage occurs within a heated portion of the Building or a Detached Structure insured
under this Policy; and
(2) while you or your tenants are away from the Premises for more than seven (7) consecutive days for any
reason other than receiving emergency medical treatment, you or your tenant:
(i) shut off the water supply and drain both the plumbing system and any appliances that use or
hold water; or
(e) caused by gradual, continuous or repeated seepage, condensation, or leakage of water or steam over a period
of time;
(f) caused by freezing, thawing, pressure or weight of water or ice, whether driven by wind or not, to outdoor pipes
or drains, fences, pavement, patios, swimming pools and equipment, foundations, retaining walls, bulkheads,
piers, wharfs, docks, bridges or Watercraft; or
(g) caused by waterborne objects, whether driven by wind or not, unless the loss or damage occurs to Watercraft.
(b) the personal actions of any Named Insured who does not reside at the Premises;
(d) your use or operation of any Watercraft that is more than twenty (20) feet in length or equipped with motors with
a combined total power output that exceeds one hundred (100) horsepower;
(e) your use or operation of any Motor Vehicle or Watercraft, whether owned by you or not, when:
(5) being used without the owner’s consent if you are not the owner;
(f) Bodily Injury to you or to any person residing in your household, other than a domestic employee;
(g) Terrorism or any activity or decision of a government agency or other entity to prevent, respond to or terminate
Terrorism;
(h) a nuclear incident insured under a nuclear energy liability policy issued by the Nuclear Insurance Association of
Canada, or any other group or pool of insurers;
(i) your assumption by contract unless your legal liability would have applied if no contract had been in force;
(j) the ownership, use or operation of any Aircraft or premises used as an airport or landing facility, and all activities
related to either;
(k) the transmission, threat of transmission, or fear of, any communicable disease;
(m) your failure to take steps to prevent sexual, physical, psychological or emotional abuse, molestation or
harassment or corporal punishment;
(n) the intentional, fraudulent or criminal acts of your tenants, or any other person at your tenants’ direction;
(o) the failure to act of your tenants, or any other person at your tenants’ direction;
(p) the act of willful negligence by your tenants, or any other person at your tenants’ direction;
(r) libel, slander, defamation, invasion of privacy, mental anguish or injury, false arrest or imprisonment, wrongful
detention, wrongful entry or eviction, malicious prosecution or humiliation;
(t) any governmental direction or request that the Insured test for, monitor, clean up, remove, contain, treat, detoxify
or neutralize Pollutants; or
(b) property you use, occupy, lease or rent, except for unintentional damage resulting from fire, explosion, smoke
or water damage insured under this Policy; or
(c) Motor Vehicles or Watercraft, resulting from your operation of that Motor Vehicle or Watercraft.
8 Policy Deductibles
This section describes how deductibles apply to loss or damage insured under this Policy. A deductible is the amount of money
you have to pay toward a claim before your policy responds to pay you. Each Occurrence is subject to one of the deductibles
described below. Payment for loss or damage insured under your Policy is subject to the applicable limits specified on your Policy
Declaration, and such payment will be reduced by the applicable deductible amount specified on your Policy Declaration.
(a) take all reasonable actions to prevent further loss, damage or liability;
(c) provide all documents in your possession or control that relate to the application for insurance and proof of loss,
and allow copies of these documents to be made.
9.1.4 Subrogation.
(a) Upon making payment or assuming liability under this Policy, the Insurer will be entitled to assume all your rights
of recovery against others and may bring action in your name to enforce these rights.
(b) The amount recovered, minus the costs of recovery, will be shared in proportion to the loss that you and the
Insurer have borne.
(1) The Insurer reserves the right to make changes to the terms of your insurance coverage by advising
you thirty (30) days in advance. Changes may involve, but are not limited to, the coverages,
limits, deductibles, rates, terms, exclusions or conditions under this Policy. Your monthly billing will
automatically reflect premium adjustments once the changes take effect, and the Insurer will issue a
new Policy, which replaces this Policy. As long as you continue to pay the premiums when due, it is
deemed that you have accepted these changes.
(2) You may request changes to this Policy at any time. Changes are subject to the Insurer’s prior approval.
(1) You may request cancellation of this Policy at any time. The first Named Insured on the Policy
Declaration must authorize cancellation. The Insurer may require this authorization in writing. The
Insurer will provide a refund for the excess premium actually paid over the pro-rata premium for the
expired time. This refund is subject to a $50.00 minimum retained premium in the first policy year.
(2) The Insurer reserves the right to cancel this Policy at any time.
(3) If the Insurer cancels this Policy, Statutory Condition 9.3.5 applies.
9.2.2 Co-operation.
You must:
(a) help obtain witnesses, information and evidence about the Occurrence and cooperate in any legal actions; and
(b) immediately provide everything received in writing concerning the loss, including legal documents, to the Insurer.
(a) The Insurer reserves the right to select legal counsel, investigate, negotiate and settle any claims or lawsuits as
it may deem appropriate.
(b) The Insurer’s obligation ends once payment of judgments or settlements up to the limit specified on the Policy
Declaration have been made.
(a) You cannot commence a legal action against the Insurer unless:
(1) you are in full compliance with all of the terms of this Policy;
(3) you have first initiated and participated fully in a mediation conference with a mutually agreed upon
mediator, under the mediation rules of the General Insurance OmbudService (or such other mediation
rules as agreed upon).
(b) You must commence any action or proceeding against the Insurer within one (1) year of the date of such judgment
or written agreement and not afterwards. If the mediation conference required under sub clause (a) has been
formally initiated and scheduled but not concluded at the end of this one (1) year period, then you may not
commence action against the Insurer until thirty (30) days after the conclusion of the mediation conference.
The mediation conference will be deemed concluded when no further mediation conferences are formally
scheduled.
9.3.1 Misrepresentation.
If a person applying for insurance falsely describes the property to the prejudice of the Insurer, or misrepresents or
fraudulently omits to communicate any circumstance that is material to be made known to the Insurer in order to enable
it to judge the risk to be undertaken, the contract is void as to any property in relation to which the misrepresentation or
omission is material.
(a) The Insured must promptly give notice in writing to the Insurer or its agent of a change that is
(b) If an Insurer or its Agent is not promptly notified of a change under subparagraph (a) of this condition, the contract
is void as to the part affected by the change.
(c) If an Insurer or its Agent is notified of a change under subparagraph (a) of this condition, the Insurer may:
(2) notify the Insured in writing that, if the Insured desires the contract to continue in force, the Insured must,
within fifteen (15) days after receipt of the notice, pay to the Insurer an additional premium specified in
the notice.
(d) If the Insured fails to pay an additional premium when required to do so under subparagraph (c) (2) of this
condition, the contract is terminated at that time and Statutory Condition 9.3.5 (b)(1) applies in respect of the
unearned portion of the premium.
(1) by the Insurer giving to the Insured fifteen (15) days‘ notice of termination by registered mail or five
(5) days‘ written notice of termination personally delivered or delivered by prepaid courier if there is a
record by the person who delivered it that the notice has been sent; or
(1) the Insurer must refund the excess of premium actually paid by the Insured over the proportionate
premium for the expired time, but in no event is the proportionate premium for the expired time to be
less than any minimum retained premium specified; and
(2) the refund must accompany the notice unless the premium is subject to adjustment or determination
as to amount, in which case the refund must be made as soon as practicable.
(c) If this contract is terminated by the Insured, the Insurer must refund as soon as practicable the excess premium
actually paid by the Insured over the short rate premium for the expired time, but in no event must the short rate
premium for the expired time be deemed to be less than any minimum retained premium specified.
(d) The refund may be made by money, postal or express company money order or cheque payable at par.
(e) The fifteen (15) days mentioned in subparagraph (a)(1) of this condition commences to run on the day following
the receipt of the registered letter at the post office to which it is addressed.
(a) On the happening of any loss of or damage to the insured property, the Insured must, if the loss or damage is
covered by the contract, in addition to observing the requirements of Statutory Condition 9.3.9:
(2) deliver as soon as practicable to the Insurer a proof of loss in respect of the loss or damage to the
insured property verified by statutory declaration:
(i) giving a complete inventory of that property and showing in detail quantities and costs of that
property and particulars of amount of loss claimed;
(ii) stating when and how the loss occurred, and if caused by fire or explosion due to ignition,
how the fire or explosion originated, so far as the Insured knows or believes;
(iii) stating that the loss did not occur through any willful act or neglect or the procurement, means
or connivance of the Insured;
(iv) stating the amount of other insurances and the names of other insurers;
(v) stating the interest of the Insured and of all others in the property with particulars of all liens,
encumbrances and other charges upon the property;
(vi) stating any changes in title, use, occupation, location, possession or exposures of the property
since the contract was issued; and
(vii) stating the place where the property insured was at the time of loss;
(3) if required by the Insurer, give a complete inventory of undamaged property showing in detail quantities
and costs of that property; and
(ii) furnish invoices and other vouchers verified by statutory declaration; and
(b) The evidence given, produced, or furnished under sub-paragraphs (a)(3) and (4) of this condition must not be
considered proofs of loss within the meaning of conditions 9.3.12 and 9.3.13.
9.3.7 Fraud.
Any fraud or willfully false statements in a statutory declaration in relation to the particulars required under Statutory
Condition 9.3.6 invalidates the claim of the person who made the declaration.
(1) the Insured is absent or unable to give notice or make the proof; and,
(b) by a person to whom any part of the insurance money is payable, if the Insured refuses to do so or in the
circumstances described in clause (1) of this condition.
9.3.9 Salvage.
(a) In the event of any loss or damage to insured property, the Insured must take all reasonable steps to prevent
further loss or damage to that property and to prevent loss or damage to other property insured under the
contract including, if necessary, removing the property to prevent loss or damage or further loss or damage to
the property.
(b) The Insurer must contribute on a prorated basis towards any reasonable and proper expenses in connection
with steps taken by the Insured under subparagraph (a) of this condition.
(a) an immediate right of access and entry by accredited representatives sufficient to enable them to survey and
examine the property, and to make an estimate of the loss or damage; and
(b) after the Insured has secured the property, a further right of access and entry by accredited representatives
sufficient to enable them to appraise or estimate the loss or damage, but:
(1) without the Insured’s consent, the Insurer is not entitled to the control or possession of the insured
property; and
(2) without the consent of the Insurer, there can be no abandonment to it of insured property.
9.3.11 Appraisal.
In the event of disagreement as to the value of the property insured, the property saved or the amount of the loss, those
questions shall be determined by appraisal as provided under The Insurance Act before there can be any recovery under
this contract whether the right to recover on the contract is disputed or not, and independently of all other questions.
There shall be no right to an appraisal until a specific demand therefor is made in writing and until proof of loss has been
delivered.
(a) Unless a dispute resolution process has been initiated, the Insurer, instead of making payment, may repair,
rebuild or replace the insured property lost or damaged, on giving written notice of its intention to do so within
thirty (30) days after receiving the proof of loss.
(b) If the Insurer gives notice under subparagraph (a) of this condition, the Insurer must begin to repair, rebuild, or
replace the property within forty-five (45) days after receiving the proof of loss, and must proceed with all due
diligence to complete the work within a reasonable time.
9.3.14 Action.
Every action or proceeding against the Insurer for the recovery of a claim under or by virtue of this contract is absolutely
barred unless commenced within one year next after the loss or damage occurs.
9.3.15 Notice.
(a) Written notice to the Insurer may be delivered at, or sent by registered mail to, the chief agency or head office
of the Insurer in the province.
(b) Written notice to the Insured may be personally delivered at, or sent by registered mail to, the Insured’s last
known address as provided to the Insurer by the Insured.
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