Six Sigma

The Six Sigma Methodology
The two main Six Sigma methodologies are DMAIC and DMADV.
Each has its own set of recommended procedures to be implemented for business
transformation.
DMAIC is a data-driven method used to improve existing products or services for better
customer satisfaction.
It is the acronym for the five phases: D – Define, M – Measure, A – Analyse, I – Improve, C
– Control.
DMAIC is applied in the manufacturing of a product or delivery of a service.
DMADV is a part of the Design for Six Sigma process used to design or re-design different
processes of product manufacturing or service delivery.
The five phases of DMADV are: D – Define, M – Measure, A – Analyse, D – Design, V –

Validate.
DMADV is employed when existing processes do not meet customer conditions, even after
optimization, or when it is required to develop new methods.
The Six Sigma Process of the DMAIC method has five phases:
Each of the above phases of business transformation has several steps:
1. DEFINE
It's crucial to clearly articulate the objectives of the new product or process design. This involves
understanding customer demands, market requirements, and aligning them with the enterprise's
overall strategy.
The Six Sigma process begins with a customer-centric approach.
Step 1: The business problem is defined from the customer perspective.

Step 2: Goals are set. What do you want to achieve? What are the resources you will use to
achieve the goals?
2. MEASURE
The second phase is focused on the metrics of the project and the tools used in the
measurement. How can you improve? How can you quantify this?
This step involves identifying and measuring characteristics that are critical to the quality
of the product or process. This includes defining key metrics, performance indicators, and
parameters that will be used to evaluate the success of the design.
ANALYZE
In this phase, various design alternatives are explored and analyzed. This could involve
brainstorming sessions, feasibility studies, prototyping, and simulation exercises to
evaluate different approaches. The goal is to develop a range of alternatives that address
the defined goals and meet the desired criteria for quality, performance, and efficiency.
3. IMPROVE
This phase is where you identify how you can improve the process implementation.
4. CONTROL
In this final phase, you determine that the performance objective identified in the previous
phase is well implemented and that the designed improvements are sustainable.
Design details and optimize: Once the high-level design alternatives are evaluated, the focus shifts
towards refining the selected design. This involves detailing out the design specifications, optimizing
the design parameters, and refining the processes to enhance performance and minimize risks.
Verify the design and implement: In this final phase, the design is rigorously verified through pilot
runs, testing, and validation processes. This includes setting up pilot production runs to assess the
feasibility and scalability of the design. Any necessary adjustments or refinements are made based
on the feedback received during the verification phase.
The development of a new smartphone as an example of how the DMADV method.
Define design goals:
The smartphone company aims to create a new model that addresses
customer demands for longer battery life, faster processing speed, improved camera quality, and
sleek design.
The enterprise strategy emphasizes innovation, cost-effectiveness, and market competitiveness.
Measure and define critical characteristics:
The team identifies key metrics such as battery life in hours, processing speed in GHz, camera
resolution in megapixels, and design aesthetics. They conduct market research, gather customer
feedback, and analyze industry trends to establish benchmarks for quality and performance.
Analyze and develop alternatives: The team explores various design alternatives, including different
battery technologies, processor options, camera configurations, and materials for the phone's body.
They conduct feasibility studies, cost-benefit analyses, and prototype testing to evaluate the viability
and effectiveness of each alternative.
Design details and optimize: Based on the analysis, the team selects the most promising design
alternative and refines its details. They specify the battery type and capacity, optimize the processor
architecture, fine-tune the camera sensors, and streamline the phone's physical dimensions.
Verify the design and implement: The finalized design undergoes rigorous testing and verification.
Prototype smartphones are produced for pilot runs, where they undergo performance testing,
durability tests, and user experience evaluations. Feedback from the pilot runs is used to make
necessary adjustments and refinements to the design. Once verified, the production processes are
implemented, and the new smartphone model is handed over to the manufacturing and marketing
teams for mass production and launch.

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The Six Sigma Methodology

DMAIC is applied in the manufacturing of a product or delivery of a service.

The five phases of DMADV are: D – Define, M – Measure, A – Analyse, D – Design, V –

Each of the above phases of business transformation has several steps:

The Six Sigma process begins with a customer-centric approach.

Step 1: The business problem is defined from the customer perspective.

The development of a new smartphone as an example of how the DMADV method.

Define design goals:

The smartphone company aims to create a new model that addresses

The enterprise strategy emphasizes innovation, cost-effectiveness, and market competitiveness.

Measure and define critical characteristics:

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