Aruba 8360 IGSG
Aruba 8360 IGSG
Aruba 8360 IGSG
Notices
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Enterprise products and services are set forth in the express warranty statements accompanying such
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Acknowledgments
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United States and/or other countries.
UNIX® is a registered trademark of The Open Group.
All third-party marks are property of their respective owners.
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Contents
Contents
Contents 3
About this Document 5
Applicable Products 5
Related Publications 6
Replacing Components 44
Replacing a Power Supply 44
Replacing a Fan Tray 45
Troubleshooting 47
Basic Troubleshooting Tips 47
Diagnosing with the LEDs 47
LED Patterns for General Switch Troubleshooting 47
Diagnostic Tips 48
Hardware Diagnostic Tests 51
Testing the switch by resetting it 51
Checking the Switch LEDs 51
Checking Console Messages 51
Testing Switch-to-Device Network Communications 51
Testing End-to-End Networking Communications 51
Battery Statements: 52
Specifications 53
Physical 53
Electrical 55
Power Cords 56
Power Consumption 57
Environmental Specifications 58
Acoustics 58
RoHS 59
Safety and Regulatory Information 59
Connectivity Standards 60
Contents | 4
Chapter 2
About this Document
The displays and command lines illustrated in this document are examples and might not exactly match your particular
switch or environment.
The switch and accessory drawings in this document are for illustration only and may not exactly match your particular
switch and accessory products.
Applicable Products
Aruba X391 550W Prt2Pwr AC PSU (JL600A) Aruba X391 550W Pwr2Prt AC PSU (JL712A)
Aruba X391 850W Prt2Pwr AC PSU (JL601A) Aruba X391 850W Pwr2Prt AC PSU (JL713A)
Aruba X412 1U Universal 2-post RM Kit (JL602A) Aruba X741 Prt2Pwr Fan (JL714A)
Aruba 8360-32Y4C Prt2Pwr3F2PS Bdl (JL700A) Aruba X742 Pwr2Prt Fan (JL715A)
Aruba 8360-32Y4C Pwr2Prt3F2PS Bdl (JL701A) Aruba X414 1U Universal 4-post RM Kit (J9583B)
Aruba 8360-16Y2C Prt2Pwr3F2PS Bdl (JL702A) Aruba 8360-32Y4C v2 FB 3F 2AC Bdl (JL700C)
Aruba 8360-16Y2C Pwr2Prt3F2PS Bdl (JL703A) Aruba 8360-32Y4C v2 BF 3F 2AC Bdl (JL701C)
Aruba 8360-48Y6C v2 FB 5F 2AC Bdl (JL704C) Aruba 8360-16Y2C v2 FB 3F 2AC Bdl (JL702C)
Aruba 8360-48Y6C v2 BF 5F 2AC Bdl (JL705C) Aruba 8360-16Y2C v2 BF 3F 2AC Bdl (JL703C)
Aruba 8360-48XT4C Prt2Pwr3F2PS Bdl (JL706A) Aruba 8360-48XT4C v2 FB 3F 2AC Bdl (JL706C)
Aruba 8360-48XT4C Pwr2Prt3F2PS Bdl (JL707A) Aruba 8360-48XT4C v2 BF 3F 2AC Bdl (JL707C)
Aruba 8360-12C Prt2Pwr3F2PS Bdl (JL708A) Aruba 8360-12C v2 FB 3F 2AC Bdl (JL708C)
Aruba 8360-12C Pwr2Prt3F2PS Bdl (JL709A) Aruba 8360-12C v2 BF 3F 2AC Bdl (JL709C)
Aruba 8360-24XF2C Prt2Pwr3F2PS Bdl (JL710A) Aruba 8360-24XF2C v2 FB 3F 2AC Bdl (JL710C)
Aruba 8360-24XF2C Pwr2Prt3F2PS Bdl (JL711A) Aruba 8360-24XF2C v2 BF 3F 2AC Bdl (JL711C)
Airflow Terminology
Airflow Terminology Equivalent (Rev C)
(Revs A)
Related Publications
n Start Here: Installation, Safety, and Regulatory Information for the Aruba 8360 Switches
n Transceiver Guide
n AOS-CX software manuals
To view and download these publications, visit the Aruba Support Portal at
https://asp.arubanetworks.com/downloads.
Overview
The Aruba 8360 Switch Series is a family of premium networking switches, ideal for enterprise data centers,
network aggregation and core. They provide the foundation for high-performance networks supporting IoT,
mobile, and cloud applications.
These switches are intended for indoor use only. They are for use in commercial applications. A typical
installation is in an environmentally controlled data center. The end use environment may or may not be a
restricted access location.
Label Description
Label Description
Label Description
1 SFP28 Ports
For SFP28/QSFP+/QSFP28 operation, only Aruba supported Transceivers, AOCs, or DACs are allowed.
For SFP/SFP+ operation, there is an Unsupported Transceiver mode available, however no warranty or
support are provided for the transceiver/cable when used.
9 LED mode LEDs (Spd Mode, Usr1 and Usr2. Usr2 is reserved for future use.)
13 QSFP28 ports
For SFP28/QSFP+/QSFP28 operation, only Aruba supported Transceivers, AOCs, or DACs are allowed.
For SFP/SFP+ operation, there is an Unsupported Transceiver mode available, however no warranty or
support are provided for the transceiver/cable when used.
Network Ports
Table 1: Network Port descriptions for Aruba v2 (C-model) switches
For supported transceivers, see the latest version of the ArubaOS-Switch and ArubaOS-CX Transceiver Guide.
n 100G ports
n 40G ports
n Split into 4 individual 25G or 10G ports
When operating as a 100G/40G port, all 4 port indicator LEDs will blink in unison for Link/Activity or Mode
behavior, see LED Behavior on page 19. When in split mode, each of the 4 LEDs corresponds to one of the
split ports, 1-4, left to right, respectively.
QSFP28 ports on the 48XT4C (JL706A/JL707A) do not support split mode and can only function at 100G or 40G speeds.
Management Ports
Console Port
Aruba 8360 switches include an RJ-45 serial console port on the rear of the switch. This port is used to connect
a console to the switch by using an RJ-45 serial cable (not supplied). A DB9-to-RJ-45 console cable can be
ordered from HPE: JL448A, Aruba X2C2 RJ45 to DB9 Console Cable.
The 8360 switches also include a USB-C console port on the front of the switch. This port can be used to
connect a console to the switch by using a standard USB-C cable (not supplied). The USB-C port has
precedence for input. If both cables are plugged in, the console output is echoed to both the RJ-45 and the
USB-C ports, but the input is only accepted from the USB-C port.
n Use of the USB-C port may require the installation of a standard USB driver. New Windows installs include the
driver by default.
n USB driver available from Aruba:
https://support.arubanetworks.com/ToolsResources/tabid/76/DMXModule/514/Default.aspx?EntryId=7512
For more information on the console connection, see Setup for Initial Configuration on page 40. The console
can be a PC or workstation running a VT-100 terminal emulator, or a VT-100 terminal.
The Aruba CX mobile app and the Aruba USB Bluetooth adapter enable you to configure your switch from your
mobile device. For information about using the Aruba CX mobile app to configure the switch, see the
Fundamentals Guide for your switch and software release.
1 SFP28 ports
For SFP28/QSFP+/QSFP28 operation, only Aruba supported Transceivers, AOCs, or DACs are
allowed.
For SFP/SFP+ operation, there is an Unsupported Transceiver mode available, however no
warranty or support are provided for the transceiver/cable when used.
9 LED mode LEDs (Spd Mode, Usr1 and Usr2 is reserved for future use)
13 QSFP28 ports
Figure 2 Chassis and Port LEDs for the Aruba 8360-16Y2C (JL702A/JL703A/JL718A)
1 16 SFP28 Ports
3 System LEDs
9 QSP28 Ports
Figure 3 Chassis and Port LEDs for the Aruba 8360-12C (JL706A/JL707A/JL720A)
6 LED mode LEDs (Spd Mode, Usr1 and Usr2Usr2 is reserved for future use)
Figure 4 Chassis and Port LEDs for the Aruba 8360 12C (JL708A/JL709A/JL721A)
Label Description
2 LED mode LEDs (Spd Mode, Usr1, and Usr2 reserved for future use)
Figure 5 Chassis and Port LEDs for the Aruba 8360-24XF2C (JL710A/JL711A/JL722A)
1 24 SFP28 Ports
2 System LEDs
Figure 6 Chassis and Port LEDs for the Aruba 8360-32Y4C (JL700C/JL701C/JL717C)
Label Description
1 For SFP28/QSFP+/QSFP28 operation, only Aruba supported Transceivers, AOCs, or DACs are
allowed.
For SFP/SFP+ operation, there is an Unsupported Transceiver mode available, however no
warranty or support are provided for the transceiver/cable when used.
50G support available on bottom ports
9 LED mode LEDs (Spd Mode, Usr 1, and Usr2 is reserved for future use)
13 QSFP28 Ports
Figure 7 Chassis and Port LEDs for the Aruba 8360-16Y2C (JL702C/JL703C/JL718C)
Label Description
1 16 SFP28 Ports
3 System LEDs
9 QSP28 Ports
Figure 8 Chassis and Port LEDs for the Aruba 8360-48Y6C (JL704C/JL705C/JL719C)
Label Description
1 48 SFP28 Ports
7 System LEDs
Figure 9 Chassis and Port LEDs for the Aruba 8360-48XT4C (JL706C/JL707C/JL720C)
1 48 10GBase-T ports
Figure 10 Chassis and Port LEDs for the Aruba 8360-12C (JL708C/JL709C/JL721C)
Label Description
2 LED mode LEDs (Spd Mode, Usr1, and Usr2 reserved for future use)
Figure 11 Chassis and Port LEDs for the Aruba 8360-24Y2C (JL710C/JL711C/JL722C)
1 24 SFP28 Ports
3 System LEDs
n Usr2 LED is reserved for future use and cannot be selected with the LED mode button.
LED Behavior
Switch
LEDs Function LED State Meaning
Behavior
Global Status Indicator Displays Startup Solid Green OS-CX: ArubaOS loading
overall health
status for the FLASH Green SVOS: Self test in progress
unit.
Normal ON Green OS-CX: Self test PASS, Fans
and PSUs OK
Label Description
All 8360 SKUs have three fan trays with the exception of 8360-48Y6C. Refer to Figure 2 in this section for more
information on the rear of 8360-48Y6C switches.
Label Description
Label Description
Management Ports
Information about the Console Port.
Power Supplies
The Aruba 8360 switch does not have a power switch; it is powered on when at least one installed power
supply is connected to an active AC power source. The power supplies automatically adjust to any voltage
between 100-127 and 200-240 volts and either 50 or 60 Hz. There are no voltage range settings required.
Never insert or remove a power supply while the power cord is connected. Verify that cord has been disconnected from
the power supply before installation or removal.
The Aruba 8360 switch power supplies adapt electrical power for use with the switch. The chassis has two
slots that can hold individual power supplies to support load sharing, redundancy, and fault tolerance. Two
color coded power supplies are available for use with Aruba 8360 switches. A red release latch indicates an
Port-to-Power cooling air flow. A blue release latch indicates a Power-to-Port cooling air flow.
System airflow direction (Port-to-Power or Power-to-Port) is configured automatically at system initialization and cannot
be reconfigured by the user. System airflow direction is determined by the power supply type installed in PS1 at
initialization time (or PS2 if PS1 is absent or faulted). Any Fan tray or Power supply of conflicting airflow type will be
disabled by the system. Ensure only matching fan trays and power supplies are used at any given runtime.
The Aruba 8360 switch is shipped with two hot-swappable, field-replaceable, AC power supplies. Each power
supply has a country-specific power cord for connection to an AC power outlet. The switch can operate with
one active power supply.
For indoor use only. The switch, AC power cord and all connected cables are not designed for outdoor use.
During installation, ensure that AC power is NOT connected to the power supply being installed.
Shock hazard. To completely remove power from the switch, disconnect all power cords.
For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server,
Storage, Power, Networking, and Rack Products, available at http://www.hpe.com/support/Safety-Compliance-
EnterpriseProducts
Brazil Statement Este equipamento deve ser conectado obrigatoriamente em tomada de rede de energia
elétrica que possua aterramento (três pinos), conforme a Norma NBR ABNT 5410, visando
a segurança dos usuários contra choques elétricos.)
Status LED Displays power ON green The power supply is operating normally.
supply status
FLASH green The power supply is disabled by software
which occurs when it does not match System
Airflow definition.
Load Sharing
Load sharing occurs when two power supplies are installed in the switch and powered on. Load sharing divides
the total power load of the switch among both power supplies.
Redundancy
With power redundancy, the Aruba 8360 switch can continue normal operation even when one power supply
fails or is powered off. When two power supplies are installed, if one becomes unavailable (fails, is powered off
or removed) the remaining power supply provides full power for the device.
Even though the switch will run with one power supply removed, for thermal integrity reasons it is highly
recommended not to remove a failed power supply until the replacement can be installed.
If both power supplies are faulted, missing and/or use misconfigured airflow direction, the system will shut down for five
minutes due to insufficient cooling.
Never insert or remove a power supply while the power cord is connected. Verify that the cord has been disconnected
from the power supply before installation or removal.
Fan Trays
The Aruba 8360 48Y6C switch is equipped with five field-replaceable, hot-swappable fan trays. Each fan tray
features individual fans that pull air through the chassis from Port-to-Power or Power-to-Port. Non-8360 48Y6C
SKUs identified in this document are equipped with three field-replaceable, hot-swappable fan trays.
In the event of missing fan trays, misconfigured airflow direction, and/or faulted fans, the switch will try to maintain
adequate cooling by increasing fan speeds and/or disabling misconfigured devices. If adequate cooling cannot be
maintained, the switch will power off for five minutes before rebooting and assessing cooling capabilities.
Fan trays and power supplies installed in an 8360 switch must have the same cooling air flow direction (port-to-power or
power-to-port). Air flow direction in an 8360 switch is not controlled by software. To change the air flow direction, replace
the power supplies and fan trays with power and fan tray units supporting the air flow direction required.
For all SKUs (excluding 8360-48Y6C,) a minimum of two working fan trays is required for operation. If fewer than three
working fan trays are detected, the Global status, Rear status, and corresponding Fan Tray LEDs will FLASH amber. For
the 8360-48Y6C, a minimum of four working fan trays is required for operation. If fewer than five working fan trays are
detected, the Global status, Rear status, and corresponding Fan Tray LEDs will FLASH amber. The system will
automatically shut down if overheating is detected.
If one fan tray is missing for more than two minutes the system will shutdown. If two or more fan trays are missing, the
system will shutdown for five minutes and then reboot to reassess cooling capabilities.
Label Description
The switch can tolerate the failure of a single fan tray while maintaining a safe operating temperature. The
switch may continue to operate with one failed fan tray. If the switch reaches an overtemp condition, the switch
will shut down. For best operation, the failed fan tray should be replaced as soon as possible.
If one fan tray has failed, the Global status, Back status and failed Fan tray LED will FLASH amber.
The Aruba 8360 switch is not compatible with fan trays from other Aruba hardware platforms.
Status LED To display fan tray status. ON green The fan tray is operating
normally
FLASH amber (OS-CX) The fan tray has been disabled by the --
system due to a failed fan, insertion of
an illegal fan tray or other fault.All fault
events that occur in OS-CX will
correspond to a warning available in
the Event Log.
Use the show environment fan command for fan tray status information. (See the Fundamentals Guide for
your switch.)
Switch Features
The features of the 8360 switches include:
Included Parts
The 8360 switch is shipped with the following components:
n Documentation kit
n USB Bluetooth adapter: Enables you to configure your switch from a mobile device. Requires the Aruba CX
Mobile App. For information about using the Aruba CX mobile app to configure the switch, see the
Fundamentals Guide for your switch and software release.
n Power cord: The following (part number or J-number/SKU) are orderable through Aruba purchasing. Two
power cords required per switch.
NA Hi-Voltage (locking) C15 to 8121-0941 J9955A* PDU Rest of World 8121-1094 J9944A
NEMA L6-20
The following part number or J-number/SKU are orderable through Aruba purchasing. Two power cords
required per switch.
*Ordered separately from the switch. To order a switch that will use a J9955A power cord, use the “no power
cord” option, #AC3, and specify the J9955A power cord as a separate line item in the order.]
Rack mounting your Aruba 8360 switch is supported using these rack mount kits:
n JL9583B, Aruba X414 1U Universal 4-Post Rack Mount Kit (Ordered separately.)
A DB9-to-RJ-45 console cable can be ordered from HPE: JL448A, Aruba X2C2 RJ45 to DB9 Console Cable.
n Ensure the power source circuits are properly grounded. Then connect the switch to the power source by using the
power cord supplied with the switch. For more information on power cords, see Power Cords.
n When installing the switch, the AC outlet should be near the switch and be easily accessible in case the switch must be
powered off.
n Ensure that the power cord and network cables at the switch mounting location do not create a tripping hazard.
n Do not install the switch in an environment where the operating ambient temperature exceeds its specification. See the
environmental operating temperature information in the Environmental Specifications on page 58 section of this guide.
n Ensure that the switch does not overload the power circuits, wiring, and over-current protection. To determine the
possibility of overloading the supply circuits, add the ampere ratings of all devices installed on the same circuit as the
switch. Then compare the total with the rating limit for the circuit. The maximum ampere ratings for a device are usually
printed near the device AC power connectors.
n Do not block any ventilation openings on the front or rear of the switch.
n Leave a minimum of 6 inches (15.24 cm) for cooling at the front and back of the switch. For the air flow direction, see
the Fan Trays on page 26 section of this guide.
n If a power supply must be removed and reinstalled, wait at least 5 seconds before reinstallation. Otherwise, damage to
the switch may occur. The power supply needs this time to bleed off any retained power.
n The 8360 switch port side transceiver slots support SFP, SFP+, SFP28, QSFP+ and QSFP28 transceivers.
n For more information, see the latest version this guide and the ArubaOS-Switch and ArubaOS-CX Transceiver
Guide.
n In the front of the switch, leave a minimum of 6 inches (15.24 cm) of space for the twisted-pair and fiber-
optic cabling.
n In the back of the switch, leave a minimum of 6 inches (15.24 cm) of space for the power cord.
Cooling air flow in Aruba 8360 switches is Port-to-Power or Power-to-Port, depending on which power supply
and fan tray options are installed. To reverse the cooling air flow direction in an 8360 switch, you must replace
To avoid personal injury or product damage, review Installation Precautions and Guidelines on page 30 before starting
installation.
n A red-colored power supply release latch indicates a Front-to-Back air flow. A blue-colored power supply release
latch indicates a Back-to-Front air flow.
n Power supply air flow direction must match.
n Ensure that a replacement fan has the same airflow as other fan trays installed in the switch (Port-to-Power or
Power-to-Port).
n A red-colored fan handle indicates a Port-to-Power air flow. A blue-colored fan handle indicates a Power-to-Port air
flow.
In the event of missing fan trays, misconfigured airflow direction, and/or faulted fans, the switch will try to maintain
adequate cooling by increasing fan speeds and/or disabling misconfigured devices. If adequate cooling cannot be
maintained, the switch will power off for five minutes before rebooting and assessing cooling capabilities.
Fan trays and power supplies installed in an 8360 switch must have the same cooling air flow direction (port-to-power or
power-to-port). Air flow direction in an 8360 switch is not controlled by software. To change the air flow direction, replace
the power supplies and fan trays with power and fan tray units supporting the air flow direction required.
For all SKUs (excluding 8360-48Y6C,) a minimum of two working fan trays is required for operation. If fewer than three
working fan trays are detected, the Global status, Rear status, and corresponding Fan Tray LEDs will FLASH amber. For
the 8360-48Y6C, a minimum of four working fan trays is required for operation. If fewer than five working fan trays are
detected, the Global status, Rear status, and corresponding Fan Tray LEDs will FLASH amber. The system will
automatically shut down if overheating is detected.
If one fan tray is missing for more than two minutes the system will shutdown. If two or more fan trays are missing, the
system will shutdown for five minutes and then reboot to reassess cooling capabilities.
System airflow direction (Port-to-Power or Power-to-Port) is configured automatically at system initialization and cannot
be reconfigured by the user. System airflow direction is determined by the power supply type installed in PS1 at
initialization time (or PS2 if PS1 is absent or faulted). Any Fan tray or Power supply of conflicting airflow type will be
disabled by the system. Ensure only matching Fan trays and Power supplies are used at any given runtime.
1. Remove the new fan tray from its packaging, being careful to not touch any of the circuitry on the board.
2. Insert the new fan tray fully into the slot so that its face plate is flush with the back face of the switch and
the latch clicks.
For safe operation, please review the mounting precautions in Installation Precautions and Guidelines, before mounting a
switch.
The 12-24 screws supplied with the two-post rack mount kit are the correct threading for standard EIA/TIA open 19- inch
racks. If installing the switch in an equipment cabinet such as a server cabinet, use the clips and screws that came with
the cabinet in place of the 12-24 screws that are supplied with the two-post rack mount kit.
Complete step 1, and plan which four holes you will be using in the cabinet and install all four clips. Then proceed to step
2.
1. Use a T20 drive screwdriver and attach the mounting brackets to the switch with the included 6-mm M4
screws.
The brackets can be attached in three different positions to achieve the following:
n Front position (front of switch, port side, is flush with front of rack).
For safe reliable installation, only use the screws provided in the accessory kit to attach the mounting brackets to
the switch.
The mounting brackets have multiple mounting holes and can be rotated allowing for a wide variety of mounting
options.
2. Hold the switch with attached brackets up to the rack and move it vertically until rack holes line up with
the bracket holes, then insert and tighten the four number 12-24 screws, attaching the brackets to the
rack.
The rack rails are intended for ease of installation only, do not use rails to support the switch in any extended position.
Switch must be immediately secured with screws after installation.
The 12-24 screws supplied with the four-post rack mount kit are the correct threading for standard EIA/TIA open 19- inch
racks. If installing the switch in an equipment cabinet such as a server cabinet, use the clips and screws that came with
the cabinet in place of the 12-24 screws that are supplied with four-post rack mount kit (J9583B).
Complete step 1, and plan which holes you will be using in the cabinet and install all four clips. Then proceed to step 2.
1. Use a T20 drive screwdriver and attach the front-post and rear-post rack mount brackets to the switch
with the included 8-mm M4 screws.
For safe, reliable installation, only use the screws provided in the accessory kit to attach the mounting brackets to
the switch.
2. Attach the rack slides to the sides of the switch using eight 8-mm M4 screws. Four screws per slide.
3. Install rack rail assemblies to the four-post rack, see the Start Here guide for your four-post rack
(J9583B).
4. Hold the switch with attached brackets and slides up to the rack and align, then insert the inner rack
slides into the rack rail assemblies. Insert and tighten two number 10-32 screws, attaching the rack
slides to the rack rail assemblies.
5. Secure the rear-post brackets to the rack rear posts using two number 10-32 screws.
Install Transceivers
Hold the transceiver by its sides and gently insert it into the switch until it clicks into place. When a transceiver
is inserted, the switch authenticates it. This can take 1-3 seconds, with the worst case being 5 seconds.
n The Aruba transceivers are Class 1 laser devices. Avoid direct eye exposure to the beam coming from the transmit
port.
n The transceivers operate only at full duplex. Half duplex operation is not supported.
n Use of supported genuine Aruba transceivers is always recommended. Non-Aruba SFP28/QSFP+/QSFP28
transceivers are not supported. Non-Aruba SFP/SFP+ transceivers can be used in unsupported transceiver mode, but
no support or warranty will be provided. Should you require additional transceivers, contact your Aruba sales
representative or an authorized reseller.
n Always disconnect the network cable from a transceiver before installing it in the switch.
n You can install or remove a transceiver from an SFP/QSFP slot without having to power off the switch.
n For more transceiver support information for your switch model, see the ArubaOS-Switch and ArubaOS-CX
Transceiver Guide .
n Support for ER4L and FR1 transceivers in JL720C pwr-to-prt configuration is limited to 35C max ambient,
ports 50 and 52 only, due to thermal constraints.
Installing a transceiver
Changing the group speed will disable all member interfaces that do not match the
new speed.
Continue (y/n)? y
Some switch models have a restriction that all transceivers installed in a group of ports must have comptatible speeds.
The table below shows the port groups for all models with this restriction.
Alternate
Switch Group(s) Ports Default Speeds
Speeds
For groups where the alternate speed is 50Gbps, only the even number ports of the group support 50Gbps transceivers.
The odd number portsd of the group are not available when the group is configured for 50Gbps operation.
#### Syntax
< pd platform ="8360">
'system interface-group <group> speed <speed>'
'no system interface-group <group>'
< /pd>
One power supply provides power to operate the switch. Installing a second power supply can provide power to the
switch in case the initial power supply fails. If the power supplies are plugged into different AC power sources, redundant
power can be supplied in case of loss of one of the AC power sources.
n Using Zero Touch Provisioning (ZTP): Use ZTP to configure a switch automatically from a remote server.
The switch must be in the factory default configuration. If ZTP is to be used, your network administrator or
installation site coordinator must provide an RJ-45 cable connected to the appropriate network. Connect the
switch to the network using the RJ-45 out-of-band management port and power on the switch (or power off,
then power on the switch). The ZTP operation is attempted for the first 10 minutes after the switch is
powered on. For more information about ZTP, see the Fundamentals Guide for your switch and software
release.
n Using the Aruba CX mobile app: The Aruba CX mobile app can connect to the switch through the USB
Bluetooth adapter. For information about using the Aruba CX mobile app to configure the switch, see the
Fundamentals Guide for your switch and software release.
To connect:
Push the RJ-45 plug into the RJ-45 port until the tab on the plug clicks into place. When power is on for the
switch and for the connected device, the Link LED for the port should light to confirm a powered-on device (for
example, an end node) is at the other end of the cable.
If the Link LED does not turn on when the network cable is connected to the port, see Diagnosing with the LEDs
in the Troubleshooting chapter.
To disconnect:
Press the small tab on the plug and pull the plug out of the port.
Terminal Configuration
To connect a console to the switch, configure the PC terminal emulator as a DEC VT-100 (ANSI) terminal or
use a VT-100 terminal, and configure either one to operate with these settings:
If you want to operate the console using a different configuration, make sure you change the settings on both
the terminal and on the switch so they are compatible. Change the switch settings first, then change the
terminal settings, then reboot the switch and reestablish the console session.
1. Connect the PC or terminal to the switch’s Console Port using a console cable (JL448A; sold
separately).
2. Turn on the terminal or PC’s power and, if using a PC, start the PC terminal program.
3. Press [Enter] two or three times. When prompted to log in specify admin. When prompted for the
password, press [Enter]. (By default, no password is defined.)
You are placed into the manager command context, which is identified by the prompt: switch#. For example:
switch#
If you want to continue with console management of the switch at this time, see the Fundamentals Guide for
initial configuration steps. For more detailed information, refer to the switch software manuals for your switch.
Reserved 1 8 CTS
Reserved 2 6 DSR
TXD 3 2 RXD
Reserved 4 1 DCD
GND 5 5 GND
RXD 6 3 TXD
Reserved 7 4 DTR
Reserved 8 7 RTS
- - 9 RI
Replacing Components
This chapter describes how to remove and install the following components:
n Power supply
n Fan tray
The power supplies and fan trays are hot swappable. You do not need to power off the switch before installing
or replacing a power supply or fan tray.
n The Aruba 8360 switch and its components are sensitive to static discharge. Use an antistatic wrist strap and
observe all static precautions when replacing components.
n If a power supply must be removed and then reinstalled, wait at least 5 seconds before reinstallation. Otherwise,
damage to the switch may occur. The power supply needs this time to bleed off any retained power.
Never insert or remove a power supply while the power cord is connected. Verify that cord has been disconnected from
the power supply before installation or removal.
If the Aruba 8360 switch is configured with a redundant power supply, the switch will not suffer any loss of traffic
or performance if a power supply fails. To maintain system redundancy, a failed power supply should be
replaced as soon as possible. The LED on PSU1 or PSU2 will be on or flashing amber if faulted.
Two power supplies are available for use with the switch:
Cooling air flow (Port-to-Power or Power-to-Port) must be the same for both the power supply and the fans installed in the
switch.
Label Description
1 Release latch
3. Insert the new power supply. Slide it all the way in until the locking mechanism clicks into place.
4. Connect the AC power cable to the new power supply's connector
n The Aruba 8360 switch is not compatible with fan trays from other Aruba hardware platforms.
n After removing a fan tray, wait at least five seconds before inserting a replacement fan tray in the same slot.
n Replace only one fan tray at a time. Removing more than one fan tray at a time compromises system cooling, risks
damage to the hardware, and can cause the switch to shut down abruptly.
n If there are fewer than three fan trays installed (five for 8360-48Y6C), a two minute count down timer is triggered. If
three fan trays (five for 8360-48Y6C) are not present before the countdown expires, the switch will automatically power
down for five minutes and then reboot. For this reason, it is not recommended to remove a failed fan tray until you have
the replacement fan tray prepared.
Replacing Components | 45
Ensure that a replacement fan tray has the same airflow as other fan trays installed in the switch (Port-to-
Power or Power-to-Port).
To replace a fan tray:
1. Identify the fan tray by its status LED. The fan tray LED will be FLASHING amber.
2. Remove the new fan tray from its packaging, being careful to not touch any of the circuitry on the board.
3. Grasping the handle of the fan tray, use the Release Latch to release the locking mechanism and pull
the fan tray straight out to remove it from its slot.
4. Insert the new fan tray fully into the slot so that its face plate is flush with the back face of the switch and
the latch clicks. If the switch is connected to an AC power source, the fan tray should immediately start
running.
Label Description
Troubleshooting
This chapter describes how to troubleshoot your switch. This document describes troubleshooting primarily
from a hardware perspective. You can perform more in-depth troubleshooting on these devices using the
software tools available with the switches, including the full-featured console interface, the built-in web browser
interface, Aruba Central or Aruba AirWave.
This chapter describes the following:
n Faulty or loose cables. Look for loose or obviously faulty connections. If the cables appear to be OK, make
sure the connections are snug. If that does not correct the problem, try a different cable.
n Non-standard cables. Non-standard and miswired cables may cause network collisions and other network
problems and can seriously impair network performance. Use a new correctly-wired cable or compare your
cable to the Cabling Specifications, Cabling and technology information for pinouts and correct cable wiring.
n Improper network topologies. It is important to make sure you have a valid network topology. Common
topology faults include excessive cable length and excessive repeater delays between end nodes. If you
have network problems after recent changes to the network, change back to the previous topology. If you no
longer experience the problems, the new topology is most likely at fault.
In addition, you should make sure that your network topology contains no data path loops. Between any two end
nodes, there should be only one active cabling path at any time. Data path loops can cause broadcast storms
that will severely impact your network performance.
To build redundant paths between important nodes in your network that will provide some fault tolerance, enable
Spanning Tree Protocol support on the switch. This ensures that only one of the redundant paths is active at any
time, thus avoiding data path loops. Spanning Tree can be enabled through the switch console or the web
browser interface. For more information on Spanning Tree, see the Layer 2 Bridging Guide for your switch.
By default, ports do not run selftest at boot. To enable port selftest on boot, save the no fastboot configuration to the
switch. See AOS-CX software documentation for further detail.
Diagnostic Tips
1 Both switch power supplies are not Verify the AC power source works by plugging another
plugged into an active AC power device into the outlet. Or try plugging the power supplies
source. into different outlets or try different power cords.
If the problem is still not resolved, both power supplies may
be faulty.
2 The PSU with the LED off is not Verify the power cord is plugged into an active power
plugged into an active AC power source and to the power supply. Make sure these
source or has failed. connections are snug.
If the PS1/PS2 LED is still not on, verify the AC power
source works by plugging another device into the outlet. Or
try plugging the switch into a different outlet or try a different
power cord.
If the power source and power cord are OK and this
Troubleshooting | 48
Tip Problem Solution
3 The PSU with the LED on or flashing Try power cycling the PSU or removing and re-inserting the
amber has faulted. PSU. See Replacing a Power Supply on page 44.
If the condition persists, the switch power supply has failed.
Call your Aruba authorized network reseller, or use the
electronic support services from Aruba to get assistance.
4 The PSU with the LED flashing green This occurs when the power supply does not match the
has been disabled by software. defined system airflow. The PSU release tab should be a
different color than the other supply and the fan trays.
Replace power supply with one with the correct airflow. See
Replacing a Power Supply on page 44.
5 Fan tray with the flashing amber LED Check the airflow direction and replace with the correct fan
may have failed or uses incorrect tray if needed. Otherwise, try removing the fan tray and re-
airflow direction. inserting. See Replacing a Fan Tray.
If the condition persists, the fan tray has failed.
6 The network port for which the LED is Check the switch Event Log and show interface command
flashing has experienced a self test, output for indication of the fault condition. If a port failed
initialization failure or group speed selftest, contact Aruba support. If there is a group speed
mismatch. mismatch, see Interface group operation on page 1.
If the port has a transceiver installed, verify the transceiver
is a supported Aruba transceiver for
SFP28/QSFP+/QSFP28. If using an unsupported
SFP/SFP+ transceiver, confirm that unsupported
transceiver mode is enabled. For a list of supported
transceivers, see the ArubaOS-Switch and ArubaOS-CX
Transceiver Guide .
The transceivers are also tested when they are “hot-
swapped”—installed or changed while the switch is powered
on.
To verify the transceiver has failed, remove and reinstall the
transceiver without powering off the switch. If the port fault
indication reoccurs, you will have to replace the transceiver.
Check the event log to see why the transceiver failed.
To get assistance, call your Aruba authorized network
reseller, or use the electronic support services from Aruba.
7 The port is not able to establish link. Try the following procedures:
For the indicated port, verify that both ends of the cabling, at
the switch and the connected device, are connected
properly.
Verify the connected device and switch are both powered
on and operating correctly.
Verify you have used the correct cable type for the
connection:
For fiber-optic connections, verify the transmit port on the
switch is connected to the receive port on the connected
device, and the switch receive port is connected to the
transmit port on the connected device.
The cable verification process must include all patch cables
from any end devices, including the switch, to any patch
panels in the cabling path.
Verify the port has not been disabled through a switch
configuration change. You can use the console interface,
or, if you have configured an IP address on the switch, use
the Web browser interface to determine the state of the port
and re-enable the port if necessary.
Verify the switch port configuration matches the
configuration of the attached device. For example, if the
switch port is configured as “Full-duplex”, the port on the
attached device also MUST be configured as “Full-duplex”.
If the configurations don’t match, the results could be a very
unreliable connection, or no link at all.
Run an internal selftest on the port. For example, to run a
selftest on port 1/1/12:
diagnostics
diagnostics loopback 1/1/12
8 The port gets link but does not Use the switch console to see if the port is part of a dynamic
forward traffic. trunk (through the LACP feature) or to see if Spanning Tree
is enabled on the switch, and to see if the port may have
been put into a “blocking” state by those features. The show
lacp interfaces command displays the port status for the
LACP feature; the show spanning-tree command displays
the port status for Spanning Tree.
Also check the Port Status screen using the show
interfaces command to see if the port has been configured
as “disabled”.
Other switch features that may affect the port operation
Troubleshooting | 50
Tip Problem Solution
n Unplug and plug in the power cord (power cycling). Wait a minimum of five seconds after unplugging before
plugging the power cord back in.
n Reboot the switch through the CLI with the boot system command.
Power cycling the switch causes the switch to reset. The reset process also causes any network traffic counters and the
System Up Time timer to reset to zero.
n Link Test: a physical layer test that sends IEEE 802.2 test packets to any device identified by its MAC
address.
n Ping Test: a network layer test used on IP networks that sends test packets to any device identified by its
IP address.
These tests can be performed through the switch console interface from a terminal connected to the switch or
through a Telnet connection, or from the switch’s web browser interface.
Battery Statements:
This switch uses a lithium battery. Do not attempt to replace the battery.
A risk of explosion exists if a battery is replaced by an incorrect type. Dispose of used batteries according to the battery
disposal regulations for your country or region.
Remplacer uniquement avec une batterie du même type ou d'un type équivalent recommandé par le constructeur.Mettre
au rebut les batteries usagées conformément aux instructions du fabricant.
The battery supplied with this product may contain perchlorate material. Special handling may apply in California and
certain other states. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate website for more information.
The only indicator of battery failure is the failure of the switch internal clock to keep the correct time across a reboot or
power cycle. If a battery failure occurs, contact your authorized Aruba representative for assistance. Batteries are not
customer-serviceable and battery failures should be referred only to service personnel authorized by Aruba.
For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server,
Storage, Power, Networking, and Rack Products, available at
http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts
Troubleshooting | 52
Chapter 6
Specifications
Specifications
Physical
Switch Width Depth Height Weight
Aruba 8360-32Y4C 44.25 cm (17.4 in) 40.64 cm (16.0 in) 4.4 cm (1.73 in) 8.19 kg (18.05 lb)
(JL717A) *
Aruba 8360-32Y4C
PrtToPwr Configuration
(JL700A)
Aruba 8360-32Y4C
PwrToPrt Configuration
(JL701A)
Aruba 8360-32Y4C v2
FB 3F 2AC Bdl
(JL700C)
Aruba 8360-32Y4C v2 BF
3F 2AC Bdl
(JL701C)
Aruba 8360-16Y2C 44.25 cm (17.4 in) 40.64 cm (16.0 in) 4.4 cm (1.73 in) 7.71 kg (17.00 lb)
(JL718A) *
Aruba 8360-16Y2C
PrtToPwr Configuration
(JL702A)
Aruba 8360-16Y2C
PwrToPrt Configuration
(JL703A)
Aruba 8360-16Y2C v2 FB
3F 2AC Bdl
(JL702C)
Aruba 8360-16Y2C v2 BF
3F 2AC Bdl
(JL703C)
Aruba 8360-12C 44.25 cm (17.4) 40.64 cm (16.0 in) 4.4 cm (1.73 in) 8.01 kg (17.65 lb)
(JL721A)
Aruba 8360-12C PrtToPwr
Configuration
(JL708A)
Aruba 8360-12C PwrToPrt
Configuration
(JL709A)
Aruba 8360-12C v2 FB 3F
2AC Bdl
(JL708C)
Aruba 8360-12C v2 BF 3F
2AC Bdl
(JL709C)
Aruba 8360-24XF2C 44.25 cm (17.4) 40.64 cm (16.0 in) 4.4 cm (1.73 in) 8.07 kg (17.08 lb)
(JL722A)
Aruba 8360-24XF2C
PrtToPwr Configuration
(JL701A)
Aruba 8360-24XF2C
PwrToPrt Configuration
(JL711A)
Aruba 8360-24X2C FB 3FR
2PS Bdl (JL710A)
Aruba 8360-48XT4C 44.25 cm (17.4) 40.64 cm (16.0 in) 4.4 cm (1.73 in) 8.55 kg (18.85 lb)
(JL720A) *
Aruba 8360-48XT4C
PrtToPwr
(JL706A)
Aruba 8360-48XT4C
PwrToPrt
(JL707A)
Aruba 8360-48Y6C v2 FB 44.25 cm (17.4 in) 50.8 cm (20.0 in) 4.4 cm (1.73 in) 23.65 lb
5F 2PS Bdl (JL704C) (10.73 kg)
Aruba 8360-48Y6C v2 BF
5F 2PS Bdl (JL705C)
Aruba 8360-48Y6C v2
(JL719C)
* The following base SKUs have a lower weight since they don't include fans and PSUs:
Specifications | 54
n JL720A: 14.06 lb (6.38 kg)
n JL721A: 12.86 lb (5.84 kg)
n JL722A: 13.01 lb (5.9 kg)
n JL717C: 13.46 lb (6.11 kg)
n JL718C: 12.86 lb (5.84 kg)
n JL719C:17.44 lb (7.91 kg)
n JL720C: 14.06 lb (6.38 kg)
n JL721C: 12.86 lb (5.84 kg)
n JL722C: 13.01lb (5.9 kg)
Electrical
Frequency
Switch model Power Supplies Maximum current AC Voltage
range
Aruba 8360-32Y4C Aruba X391 550W 7.1A for 100- 100-127/ 47-63 Hz
Prt2Pwr3F2PS Bdl (JL700A) Prt2Pwr AC PSU 127VAC 200-240
(JL600A) 3.4A for 200-
Aruba 8360-16Y2C 240VAC
Prt2Pwr3F2PS Bdl (JL702A)
Aruba 8360-32Y4C v2 FB 3F
2AC Bdl (JL700C)
Aruba 8360-16Y2C v2 FB 3F
2AC Bdl (JL702C)
Aruba 8360-48XT4C
Prt2Pwr3F2PS Bdl (JL706A)
Aruba 8360-48XT4C v2 FB 3F
2AC Bdl (JL706C)
Aruba 8360-24XF2C
Prt2Pwr3F2PS Bdl (JL710A)
Aruba 8360-24XF2C v2 FB 3F
2AC Bdl (JL710C)
Aruba 8360-16Y2C
Pwr2Prt3F2PS Bdl (JL703A)
Aruba 8360-16Y2C v2 BF 3F
2AC Bdl (JL703C)
Aruba 8360-48XT4C
Pwr2Prt3F2PS Bdl (JL707A)
Aruba 8360-48XT4C v2 BF 3F
2AC Bdl (JL707C)
Aruba 8360-24XF2C
Pwr2Prt3F2PS Bdl (JL711A)
Aruba 8360-24XF2C v2 BF 3F
2AC Bdl (JL711C)
Power supplies automatically adjusts to any voltage between 100-127 volts and 200-240 volts.
Power Cords
Aruba includes the power cord intended for use with your Aruba switch and power supply. Different
countries/regions may require different power cords. For a list of the power cords that apply to your switch, see
Included Parts.
Only Aruba-approved power cords may be used with Aruba devices. To access power cord information for your switch,
see Included Parts. Lost or damaged power cords must be replaced only with Aruba-approved power cords. If your
installation requires a different power cord than the one supplied with the switch and/or power supply, be sure that the cord
is adequately sized for the current requirements of the switch. In addition, be sure to use a power cord displaying the mark
of the safety agency that defines the regulations for power cords in your country/region. The mark is your assurance that
the power cord can be used safely with the switch and power supply.
Specifications | 56
Do not use a damaged or non-recommended power cord with your switch. Using such power cords voids the switch and
power supply warranty. It can also cause serious electrical problems, including injury or death to personnel, and damage
to the switch and other property. If you cannot verify that you have a power cord approved for use with your switch model,
contact your authorized Aruba dealer or sales representative for assistance.
Remove the power cord from the switch before mounting or dismounting the switch.
Power Consumption
Switch Power consumption
Environmental Specifications
Port to Power airflow (PrtToPwr) Power to Port airflow (PwrToPrt)
Operating temperature 32°F to 113°F (0°C to 45°C) 1 32°F to 104°F (0°C to 40°C)2
Non-operating temperature -40°F to 158°F (-40°C to 70°C) -40°F to 158°F (-40°C to 70°C)
Acoustics
Switch Acoustics
Specifications | 58
Switch Acoustics
Acoustics measured in 23± 2°C hemi-anechoic chamber with a loading of 30% traffic on all ports. Measured in
accordance with ISO 7779. Declared in accordance with ISO 9296. Values presented are the declared A-weighted
Sound Power Level (LWAd) and mean bystander A-weighted Sound Pressure Level (LpAm).
RoHS
EN 50581:2012
EMC EN 55024:2010+A2016/CISPR24:2015
EN 55032:2015/CISPR32 Class A
EN55035:2017/CISPR35
EN 61000-3-2:2014, Class A
EN 61000-3-3:2013
FCC CFR 47 Part 15:2010 Class A
ICES-003 Class A
VCCI Class A
CNS 13438 Class A
RoHS EN 50581:2012
n When selecting a fiber SFP or QSFP device, make sure the device has the same (or better) operating temperature
range as the switch.
n Use only an approved Laser Class 1 SFP transceiver.
n The maximum number of DAC cables supported in JL700C, JL701C, and JL717C ports 1-4 is two.
Connectivity Standards
These connectivity standards are general and may not apply to your 8360 series switch.
Specifications | 60
Compatible with these EN/IEC standard com-
Technology Lasers
IEEE standards pliance
Laser Klasse 1
40Gig Bidi (not an IEEE standard) EN/IEC 60825 Class 1 Laser Product
Laser Klasse 1
40-Gig SR4 IEEE 802.3ba 40GBASE-SR4 EN/IEC 60825 Class 1 Laser Product
Laser Klasse 1
40-Gig eSR4 IEEE 802.3ba 40GBASE-SR4 En/IC 60825 Class 1 Laser Product
Laser Klasse 1
40-Gig LR4 IEEE 802.3ae 40GBASE-LR4 EN/IC 60825 Class 1 Laser Product
Laser Klasse 1
100-Gig SR4 IEEE 802.3bm 100GBASE- EN/IEC 60825 Class 1 Laser Product
SR4
Laser Klasse 1
100-Gig LR4 IEEE 802.3ba 100GBASE-LR4 EN/IEC 60825 Class 1 Laser Product
Laser Klasse 1
25-Gig eSR (not an IEEE standard) EN/IEC 60825 Class 1 Laser Product
Laser Klasse 1
Laser Klasse 1
Specifications | 62
Chapter 7
Cabling and Technology Information
Incorrectly wired cabling is a common cause of problems for LAN communications. Aruba recommends that you work
with a qualified LAN cable installer for assistance with your cabling requirements.
Cabling Specifications
Twisted-pair copper 10 Mbps Operation Category 3, 4 or 5, 100-ohm unshielded twisted-pair (UTP) or shielded
twisted-pair (STP) cable, complying with IEEE 802.3 10BASE-T
specifications.
Used for OOBM port.
100 Mbps Operation Category 5, 100-ohm UTP, or STP cable, complying with IEEE 802.3u
100BASE-TX specifications.
Used for OOBM port.
Used for user ports on 48XT4C.
1000 Mbps Category 5, 100-ohm 4-pair UTP or STP cable, complying with IEEE
Operation
802.3ab 1000BASE-T specifications—Category 5e or better is
recommended.
Twinaxial copper Direct attach cables One-piece devices consisting of a cable with SFP+ or SFP28
connectors permanently attached to each end, complying with SFF
8431 SFP+ specifications.
Single mode fiber - 9/125 μm (core/cladding) diameter, low metal content fiber-optic
cables, complying with the ITU-T G.652 and ISO/IEC 793-2 Type B1
standards.
Like 1000BASE-T, 10GBASE-T requires testing of all the crosstalk and return loss parameters described
above, and also ANEXT.
In addition to ANEXT, 10GBASE-T is more sensitive to external electrical noise in the environment. It is
recommended that radio transmitters and other sources of high frequency continuous wave radio frequency be
kept away from LAN cables.
When testing your cabling, be sure to include the patch cables that connect the switch and other end devices to
the patch panels on your site. The patch cables are frequently overlooked when testing cable and they must
also comply with the cabling standards. For 10GBASE-T, Category 6 patch cables are sensitive to movement
once link has been established, and could cause link to drop if moved. Therefore, Aruba recommends using
Category 6A patch cables, or using cable management options to tie down (dress) the Category 6 patch cables
so they cannot move.
For Conducted and Radiated Immunity in accordance with EN55024, the Aruba switch is limited to
Performance Criteria A with shielded cables (CAT6A).
International https://www.arubanetworks.com/support-
telephone services/contact-support/
Accessing Updates
To download product updates:
My Networking
https://www.hpe.com/networking/support
To view and update your entitlements, and to link your contracts and warranties with your profile, go to the
Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page:
https://support.hpe.com/portal/site/hpsc/aae/home/
Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise
Support Center. You must have an HP Passport set up with relevant entitlements.
Some software products provide a mechanism for accessing software updates through the product interface.
Review your product documentation to identify the recommended software update method.
To subscribe to eNewsletters and alerts:
https://asp.arubanetworks.com/notifications/subscriptions (requires an active Aruba Support Portal (ASP)
account to manage subscriptions). Security notices are viewable without an ASP account.
Warranty Information
To view warranty information for your product, go to https://www.arubanetworks.com/support-
services/product-warranties/.
Regulatory Information
To view the regulatory information for your product, view the Safety and Compliance Information for Server,
Storage, Power, Networking, and Rack Products, available at https://www.hpe.com/support/Safety-
Compliance-EnterpriseProducts
Aruba is committed to providing our customers with information about the chemical substances in our products
as needed to comply with legal requirements, environmental data (company programs, product recycling,
energy efficiency), and safety information and compliance data, (RoHS and WEEE). For more information, see
https://www.arubanetworks.com/company/about-us/environmental-citizenship/.
Documentation Feedback
Aruba is committed to providing documentation that meets your needs. To help us improve the documentation,
send any errors, suggestions, or comments to Documentation Feedback (docsfeedback-switching@hpe.com).
When submitting your feedback, include the document title, part number, edition, and publication date located
on the front cover of the document. For online help content, include the product name, product version, help
edition, and publication date located on the legal notices page.