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    Ahmed Abdi Resume

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    ahmedabdi.aus
    This document provides a professional summary and experience for Ahmed Abdi. It details his experience as a Sales Manager and in various sales roles over 14 years, managing teams and customer accounts. It also lists his education and references.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Ahmed Abdi Resume

    Uploaded by

    ahmedabdi.aus
    17 views3 pages
    This document provides a professional summary and experience for Ahmed Abdi. It details his experience as a Sales Manager and in various sales roles over 14 years, managing teams and customer accounts. It also lists his education and references.

    Original Description:

    Resume of my past work and experiences

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    This document provides a professional summary and experience for Ahmed Abdi. It details his experience as a Sales Manager and in various sales roles over 14 years, managing teams and customer accounts. It also lists his education and references.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    17 views3 pages

    Ahmed Abdi Resume

    Uploaded by

    ahmedabdi.aus
    This document provides a professional summary and experience for Ahmed Abdi. It details his experience as a Sales Manager and in various sales roles over 14 years, managing teams and customer accounts. It also lists his education and references.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
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    AHMED ABDI PROFESSIONAL SUMMARY

    SALES MANAGER
    Sales Manager with 4+ years of experience in client relationship
    management, team management, and sales reporting. Successfully
    CONTACT managed a team of 10+ sales representatives across multiple markets
    and established key customer relationships. Skilled in lead generation,
    0421 518 898 KPI tracking, and providing personalized service and support to

    ahmedabdi.aus@gmail.com
    customers. Adept at coaching and motivating team members to drive
    sales and improve job performance.
    Sadlier, NSW 2170

    EXPERIENCE
    SKILLS

    May 2020 - May 2024


    • Sales Reporting Sales Manager
    • Client Relationship Management Foxtel, Sydney, NSW
    • Lead Generation
    • Managed customer accounts and customer relationships.
    • KPI Tracking • Established relationships with key customers, providing personalized service and
    support.

    • Provided coaching and feedback to staff on an ongoing basis in order to


    improve job performance.

    • Managed a team of 10+ sales representatives across multiple markets.

    Manager
    Foxtel, Sydney, NSW

    • Mentored and trained new employees on company policies and procedures.

    • Provided support for customers by addressing complaints quickly and efficiently,


    displaying exceptional customer service skills.

    • Managed daily operations including scheduling and budgeting, exhibiting


    excellent multitasking capabilities.
    • Monitored team productivity and performance to support goals.

    • Coached and motivated team, driving sales and delivering exceptional customer
    service.

    • Utilized strong analytical and problem-solving skills to address operational


    issues.
    • Developed personal growth opportunities, empowering employees to produce
    results and meet goals.

    January 2014 - January 2024


    Sales Representative
    Scentre , Perth, W.A.

    • Communicated product features, advantages, and benefits to customers.


    • Utilized persuasive communication techniques to close deals quickly and
    efficiently.

    • Developed and maintained strong customer relationships and networks within


    designated sales territory.

    • Managed customer accounts by providing accurate information on product


    availability and pricing.
    • Adapted to and remained flexible in changing, fast-paced work environment.

    January 2010 - January 2014


    Sales Representative Team Leader
    Scentre , Perth, W.A.

    • Conducted regular training sessions on new products, customer service


    standards and sales techniques.

    • Developed and implemented successful strategies to increase team


    performance, resulting in a 20% growth in sales.
    • Created and maintained positive relationships with clients through effective
    communication, negotiation and problem-solving skills.

    • Assisted with onboarding of new staff members, ensuring they received


    appropriate training and support.

    • Maintained accurate records of customer purchases to facilitate future


    marketing efforts.
    • Motivated the sales team by setting challenging goals, providing guidance and
    recognizing achievements.

    • Identified key accounts that required additional attention from the sales team
    due to their high value.

    • Monitored daily activities of sales representatives to ensure targets were met or


    exceeded.
    • Ensured compliance with company policies regarding safety regulations,
    product quality standards and ethical practices.

    • Provided feedback on individual performance to encourage professional


    development within the team.

    August 2014 - April 2020


    Financial Analyst
    Commonwealth Bank, Gold Coast, QLD

    • Collected and analyzed financial data to identify trends and discrepancies.


    • Utilized advanced Excel functions such as pivot tables, VLOOKUPs and macros
    to streamline manual tasks associated with data entry and analysis.

    • Advised senior leadership team on strategic decisions related to revenue growth


    and cost savings opportunities.

    • Created budgets and forecasted financial results.


    • Developed complex financial models for forecasting, budgeting and investment
    analysis utilizing Excel.

    • Performed financial analysis on wide range of projects, including capital


    investments and cost-saving initiatives.

    • Developed financial models to predict company revenues and costs.


    • Executed sensitivity analysis to evaluate financial decision scenarios.
    • Created detailed reports outlining current financial status and future projections
    based on historical performance metrics.

    • Managed external audit requests while ensuring timeliness and accuracy of


    responses provided.

    EDUCATION

    November 2023
    Bachelor of Arts (B.A.) in Politics
    Macquarie University , Sydney, NSW

    Awards & Honors

    • Robert C. Byrd Honors Scholarship Program

    • Citizenship Award

    REFERENCES

    References available upon request

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