PPM (1st) May2018 4
PPM (1st) May2018 4
PPM (1st) May2018 4
of Pages: 02
Total No. of Questions: 15
INSTRUCTIONS TO CANDIDATES:
1. SECTION-A contains SIX questions carrying FIVE marks each and students ha ve to
attempt any FOUR questions.
2. SECTIONS-B consists of FOUR Subsections: Units-I, II, III & IV. Each Subsection
contains TWO questions each carrying EIGHT marks each and student s have to
attempt any ONE question from each Subsection.
3. SECTION-C is COMPULSORY and consist of ONE Case Study carrying EIGHT marks.
SECTION A
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1. Explain the concept of corporate social responsibility.
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2. Briefly explain the process of MBO.
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5. Explain the factors affecting delegation.
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Subsection-I
Subsection-II
10. Explain the process of strategic management and major kind of strategies.
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Subsection-III
11. What are the bases of departmentation? Explain the advantages and disadvantages.
Subsection-IV
SECTION C
(Compulsory)
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Tom (who works for Blocks Ltd.), and Deirdre, (who works for Fones Ltd.), are employed as
production managers. Last night, both of them attended a staff development meeting organised
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by a Production Management Institute (a professional body), of which they are members. During
the tea-break, Tom and Deirdre discussed the various leadership styles that they were following
in their respective organisations. Tom told Deirdre that he had a friendly personality and was
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optimistic that he will get on well with the workers in the factory. He went on to say that a total
of fifty workers are employed, with 40 of them having been employed with the business for over
20 years. The others, mostly unskilled, tend to be younger workers who stay for a year or so and
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then move on, since Tom thinks that they are harder to motivate. Tom is aware that new Health
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& Safety regulations are due to be implemented and this will require discipline in the workforce.
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He is thinking of adopting a more autocratic leadership style. Deirdre told Tom that she was
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newly appointed to the role, and was relatively inexperienced. She pointed out that she manages
a team of forty workers, grouped into project teams with highly skilled and experienced staff in
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each team. Deirdre mentioned that her predecessor was unpopular with the workforce since he
adopted an autocratic style of leadership. At one stage, the Labour Relations Agency were asked
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to mediate in a dispute regarding management/employee relations. In view of this, she had been
thinking of adopting a democratic leadership style.
Questions:
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a) Explain the key functions of management within organisations such as Blocks Limited
and Fones Limited.
b) Discuss whether or not Tom and Deirdre should adopt their proposed new leadership
styles within their respective organisations.
c) With reference to each organisation (Blocks Limited and Fones Limited), discuss the role
of management in motivation.
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