CV of Md.-Antar-Mia
CV of Md.-Antar-Mia
CV of Md.-Antar-Mia
Professional Experience:
1. NOC Engineer, 1 January 2022— August 2023
Organization: Kloud Technologies Limited.
Address:Level-4,venture Tower,Plot-03
Bir Uttam A.K.Khandakar Road,Mohakhali C/A Dhaka-1212 Web:
Web: https://kloud.com.bd/
Key Responsibilities:
1st level Supporting and troubleshooting Cisco & Mikrotik devices (Router, Switch) as well BDCOM OLT,
ONU regarding network issues.
1st level troubleshooting of complaint from corporate clients.
Provide remotely support & troubleshooting to resolve the client end issues.
Performs monitoring, maintaining Core Network & Client link and all networking device by using
networking tools.
Provide technical assistance and formulate equipment configuration as client requirement
Give technical assistance to field teams and ensure that field works are implemented without
impacting the network health.
Incident management through creating trouble tickets for any technical issues.
Receive complains of any network related issues from clients and analyze them to forward the issue to
Respective operation and maintenance team.
Prepare daily, weekly, monthly statistical reports as appropriate.
Root cause analysis (RCA) of anycomplaint to find the major disturbance in network.
Provide technical assistance and formulate equipment configuration as client requirement.
Key Responsibilities:
Provide remotely support & troubleshooting to resolve the client end issues.
Give technical assistance to field teams and ensure that field works are implemented without impacting the network health.
Specialization:
Cisco:
I have knowledge about Standard Cabling, IP addressing, Subnetting, VLSM, Static & Dynamic Routing, Vlan,
Password Reset, RIP, OSPF & EIGRP Routing, ACL, NAT.
Mikrotik:
Mikrotik Installation, license and package upgradation, IP Access and NAT.
Experience to establish DHCP Server, Bandwidth Manage, Graph Management & PCQ using Mikrotik
Capable to configure Bridge, NTP, VLAN, Website filter, PPPoE.
Server and Client Configuration on Mikrotik.
Professional training:
Course name Duration Institute name:
Academic Credentials:
Personal Details:
Reference: