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DS-K1T342 Face Recognition Manual V3.0 20240219

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DS-K1T342 Series Face Recognition Terminal

User Manual
DS-K1T342 Series Face Recognition Terminal User Manual

Legal Information

About this Document


● This Document includes instructions for using and managing the Product. Pictures, charts,
images and all other information hereinafter are for description and explanation only.
● The information contained in the Document is subject to change, without notice, due to
firmware updates or other reasons. Please find the latest version of the Document at the
Hikvision website ( https://www.hikvision.com ). Unless otherwise agreed, Hangzhou Hikvision
Digital Technology Co., Ltd. or its affiliates (hereinafter referred to as "Hikvision") makes no
warranties, express or implied.
● Please use the Document with the guidance and assistance of professionals trained in
supporting the Product.

About this Product


● This product can only enjoy the after-sales service support in the country or region where the
purchase is made.
● If the product you choose is a video product, please scan the following QR code to obtain the
"Initiatives on the Use of Video Products", and read it carefully.

Acknowledgment of Intellectual Property Rights


● Hikvision owns the copyrights and/or patents related to the technology embodied in the
Products described in this Document, which may include licenses obtained from third parties.
● Any part of the Document, including text, pictures, graphics, etc., belongs to Hikvision. No part
of this Document may be excerpted, copied, translated, or modified in whole or in part by any
means without written permission.
● and other Hikvision's trademarks and logos are the properties of Hikvision in
various jurisdictions.
● Other trademarks and logos mentioned are the properties of their respective owners.

LEGAL DISCLAIMER
● TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS DOCUMENT AND THE
PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS
IS" AND "WITH ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR

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DS-K1T342 Series Face Recognition Terminal User Manual

IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR


FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK.
IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL,
INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR
LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE
PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR
LOSS.
● YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK,
VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE
TIMELY TECHNICAL SUPPORT IF REQUIRED.
● YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY
RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT
RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF
HUMAN RIGHTS ABUSES.
● IN THE EVENT OF ANY CONFLICTS BETWEEN THIS DOCUMENT AND THE APPLICABLE LAW, THE
LATTER PREVAILS.

Data Protection
● To protect data, the development of Hikvision Products incorporates privacy by design
principles. For example, for Products with facial recognition features, biometrics data is stored in
your Products with encryption method; for fingerprint Products, only fingerprint template will be
saved, which is impossible to reconstruct a fingerprint image.
● As a data controller/processor, you may process personal data, including collection, storage, use,
processing, disclosure, deletion, etc. You are advised to pay attention to and comply with
applicable laws and regulations related to the protection of personal data, including without
limitation, conducting security controls to safeguard personal data, such as, implementing
reasonable administrative and physical security controls, conduct periodic reviews and the
assessments of the effectiveness of your security controls.

© Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.

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DS-K1T342 Series Face Recognition Terminal User Manual

Symbol Conventions
The symbols that may be found in this document are defined as follows.

Symbol Description
Indicates a hazardous situation which, if not avoided, will or could
Danger result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, could


Caution result in equipment damage, data loss, performance degradation, or
unexpected results.
Provides additional information to emphasize or supplement
Note
important points of the main text.

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DS-K1T342 Series Face Recognition Terminal User Manual

Regulatory Information

FCC Information
Please take attention that changes or modification not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV technician for help
This equipment should be installed and operated with a minimum distance 20cm between the
radiator and your body.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE"
and comply therefore with the applicable harmonized European standards listed

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DS-K1T342 Series Face Recognition Terminal User Manual

under the EMC Directive 2014/30/EU, RE Directive 2014/53/EU,the RoHS Directive


2011/65/EU
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed
of as unsorted municipal waste in the European Union. For proper recycling, return
this product to your local supplier upon the purchase of equivalent new equipment,
or dispose of it at designated collection points. For more information see:
www.recyclethis.info

2006/66/EC (battery directive): This product contains a battery that cannot be


disposed of as unsorted municipal waste in the European Union. See the product
documentation for specific battery information. The battery is marked with this
symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the battery to your supplier or to a designated
collection point. For more information see:www.recyclethis.info
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to
the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radioexempts de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
This equipment complies with FCC/IC RSS-102 radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with minimum
distance 20 cm between the radiator & your body.
ce matériel est conforme aux limites de dose d'exposition aux rayonnements, FCC / CNR-102
énoncée dans un autre environnement.cette eqipment devrait être installé et exploité avec
distance minimale de 20 entre le radiateur et votre corps.

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DS-K1T342 Series Face Recognition Terminal User Manual

Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger
or property loss.
The precaution measure is divided into Dangers and Cautions:
Dangers: Neglecting any of the warnings may cause serious injury or death.
Cautions: Neglecting any of the cautions may cause injury or equipment damage.

Dangers: Follow these safeguards to prevent Cautions: Follow these precautions to prevent
serious injury or death. potential injury or material damage.

Danger:
● In the use of the product, you must be in strict compliance with the electrical safety regulations
of the nation and region.
● Do not connect several devices to one power adapter as adapter overload may cause over-heat
or fire hazard.
● If smoke, odors or noise rise from the device, turn off the power at once and unplug the power
cable, and then please contact the service center.
● The socket-outlet shall be installed near the equipment and shall be easily accessible.
● 1. Do not ingest battery. Chemical burn hazard!
2. This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it
can cause severe internal burns in just 2 hours and can lead to death.
3. Keep new and used batteries away from children.
4. If the battery compartment does not close securely, stop using the product and keep it away
from children.
5. If you think batteries might have been swallowed or placed inside any part of the body, seek
immediate medical attention.
6. CAUTION: Risk of explosion if the battery is replaced by an incorrect type.
7. Improper replacement of the battery with an incorrect type may defeat a safeguard (for
example, in the case of some lithium battery types).
8. Do not dispose of the battery into fire or a hot oven, or mechanically crush or cut the battery,
which may result in an explosion.
9. Do not leave the battery in an extremely high temperature surrounding environment, which
may result in an explosion or the leakage of flammable liquid or gas.
10. Do not subject the battery to extremely low air pressure, which may result in an explosion or
the leakage of flammable liquid or gas.
11. Dispose of used batteries according to the instructions.

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DS-K1T342 Series Face Recognition Terminal User Manual

Cautions:
● Do not drop the device or subject it to physical shock, and do not expose it to high
electromagnetism radiation. Avoid the equipment installation on vibrations surface or places
subject to shock (ignorance can cause equipment damage).
● Do not place the device in extremely hot (refer to the specification of the device for the detailed
operating temperature), cold, dusty or damp locations, and do not expose it to high
electromagnetic radiation.
● Exposing the equipment to direct sun light, low ventilation or heat source such as heater or
radiator is forbidden (ignorance can cause fire danger).
● The device cover for indoor use shall be kept from rain and moisture.
● Exposing the equipment to direct sun light, low ventilation or heat source such as heater or
radiator is forbidden (ignorance can cause fire danger).
● Please use a soft and dry cloth when clean inside and outside surfaces of the device cover, do
not use alkaline detergents.
● Biometric recognition products are not completely applicable to anti-spoofing environments. If
you require a higher security level, use multiple authentication modes.
● The serial port of the equipment is used for debugging only.
● Install the equipment according to the instructions in this manual. To prevent injury, this
equipment must be securely attached to the floor/wall in accordance with the installation
instructions.
● Improper use or replacement of the battery may result in hazard of explosion. Replace with the
same or equivalent type only. Dispose of used batteries according to the instructions provided by
the battery manufacturer.
● This bracket is intended for use only with equipped devices. Use with other equipment may
result in instability causing injury.
● This equipment is for use only with equipped bracket. Use with other (carts, stands, or carriers)
may result in instability causing injury.

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DS-K1T342 Series Face Recognition Terminal User Manual

Available Models

Product Name Model Wireless


Face Recognition Terminal DS-K1T342MX 13.56 MHz Card Presenting
DS-K1T342MX-E1 Frequency
DS-K1T342MWX 13.56 MHz Card Presenting
DS-K1T342MWX-E1 Frequency, Wi-Fi (2.4 GHz)
DS-K1T342MFX 13.56 MHz Card Presenting
DS-K1T342MFX-E1 Frequency
DS-K1T342MFWX 13.56 MHz Card Presenting
DS-K1T342MFWX-E1 Frequency, Wi-Fi (2.4 GHz)
DS-K1T342EX 125 KHz Card Presenting
DS-K1T342EX-E1 Frequency
DS-K1T342EWX 125 KHz Card Presenting
DS-K1T342EWX-E1 Frequency, Wi-Fi (2.4 GHz)
DS-K1T342EFWX 125 KHz Card Presenting
DS-K1T342EFWX-E1 Frequency, Wi-Fi (2.4 GHz)
DS-K1T342DX 13.56 MHz Card Presenting
DS-K1T342DX-E1 Frequency
DS-K1T342DWX 13.56 MHz Card Presenting
DS-K1T342DWX-E1 Frequency, Wi-Fi (2.4 GHz)

Use only power supplies listed in the user instructions:

Model Manufacturer Standard


ADS-12FG-12N 12012EPG Shenzhen Honor Electronic Co., PG
Ltd

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DS-K1T342 Series Face Recognition Terminal User Manual

Contents
Chapter 1 Overview .................................................................................................................... 1
1.1 Overview ................................................................................................................................ 1
1.2 Features ................................................................................................................................. 1
Chapter 2 Appearance ................................................................................................................ 2
Chapter 3 Installation ................................................................................................................. 5
3.1 Installation Environment ........................................................................................................ 5
3.2 Install with Gang Box ............................................................................................................. 5
3.3 Surface Mounting .................................................................................................................. 8
3.4 Mount With Bracket ............................................................................................................. 14
3.4.1 Preparation before Mounting with Bracket ................................................................ 14
3.4.2 Mount Bracket ............................................................................................................ 15
3.5 Mount With Cylinder Bracket .............................................................................................. 16
3.5.1 Preparation before Mounting with Bracket ................................................................ 16
3.5.2 Cylinder Bracket Mounting ......................................................................................... 18
Chapter 4 Wiring ...................................................................................................................... 20
4.1 Terminal Description ............................................................................................................ 20
4.2 Wire Normal Device ............................................................................................................. 21
4.3 Wire Secure Door Control Unit ............................................................................................ 22
4.4 Wire Fire Module ................................................................................................................. 23
4.4.1 Wiring Diagram of Door Open When Powering Off .................................................... 23
4.4.2 Wiring Diagram of Door Locked When Powering Off .................................................. 25
Chapter 5 Activation ................................................................................................................. 27
5.1 Activate via Device ............................................................................................................... 27
5.2 Activate via Web Browser .................................................................................................... 29
5.3 Activate via SADP ................................................................................................................. 30
5.4 Activate Device via iVMS-4200 Client Software ................................................................... 31

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Chapter 6 Quick Operation ....................................................................................................... 33


6.1 Select Language ................................................................................................................... 33
6.2 Set Password Change Type ................................................................................................... 35
6.3 Set Network Parameters ...................................................................................................... 35
6.4 Access to Platform ............................................................................................................... 37
6.5 Privacy Settings .................................................................................................................... 39
6.6 Set Administrator ................................................................................................................. 40
Chapter 7 Basic Operation ........................................................................................................ 43
7.1 Login .................................................................................................................................... 43
7.1.1 Login by Administrator ................................................................................................ 43
7.1.2 Login by Activation Password ...................................................................................... 46
7.1.3 Forgot Password .......................................................................................................... 47
7.2 Communication Settings ...................................................................................................... 48
7.2.1 Set Wired Network Parameters .................................................................................. 48
7.2.2 Set Wi-Fi Parameters ................................................................................................... 50
7.2.3 Set RS-485 Parameters ................................................................................................ 52
7.2.4 Set Wiegand Parameters ............................................................................................. 54
7.2.5 Set ISUP Parameters .................................................................................................... 56
7.2.6 Platform Access ........................................................................................................... 58
7.3 User Management ............................................................................................................... 59
7.3.1 Add Administrator ....................................................................................................... 59
7.3.2 Add Face Picture ......................................................................................................... 61
7.3.3 Add Fingerprint ........................................................................................................... 63
7.3.4 Add Card ..................................................................................................................... 64
7.3.5 Add PIN ....................................................................................................................... 65
7.3.6 Set Authentication Mode ............................................................................................ 66
7.3.7 Search and Edit User ................................................................................................... 67
7.4 Time and Attendance Status Settings .................................................................................. 67

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7.4.1 Disable Attendance Mode via Device ......................................................................... 67


7.4.2 Set Manual Attendance via Device ............................................................................. 69
7.4.3 Set Auto Attendance via Device .................................................................................. 71
7.4.4 Set Manual and Auto Attendance via Device .............................................................. 73
7.5 Data Management ............................................................................................................... 75
7.5.1 Delete Data ................................................................................................................. 75
7.5.2 Import Data ................................................................................................................. 75
7.5.3 Export Data ................................................................................................................. 76
7.6 Identity Authentication ........................................................................................................ 76
7.6.1 Authenticate via Single Credential .............................................................................. 77
7.6.2 Authenticate via Multiple Credential .......................................................................... 77
7.7 Basic Settings ....................................................................................................................... 78
7.8 Set Biometric Parameters .................................................................................................... 81
7.9 Preference Settings .............................................................................................................. 84
7.10 Change Device Password ................................................................................................... 86
7.11 Authentication Settings ...................................................................................................... 87
7.12 System Maintenance .......................................................................................................... 90
Chapter 8 Configure the Device via the Mobile Browser ........................................................... 94
8.1 Login .................................................................................................................................... 94
8.2 Overview .............................................................................................................................. 94
8.3 Forget Password ................................................................................................................... 95
8.4 Configuration ....................................................................................................................... 95
8.4.1 View Device Information ............................................................................................. 95
8.4.2 Time Settings ............................................................................................................... 95
8.4.3 Set DST ........................................................................................................................ 96
8.4.4 User Management ...................................................................................................... 97
8.4.5 Network Settings ......................................................................................................... 97
8.4.6 User Management .................................................................................................... 101

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8.4.7 Search Event .............................................................................................................. 102


8.4.8 Access Control Settings ............................................................................................. 102
8.4.9 Video Intercom Settings ............................................................................................ 107
8.4.10 Audio Settings ......................................................................................................... 109
8.4.11 Face Parameters Settings ........................................................................................ 109
8.4.12 Set Privacy Parameters ............................................................................................ 110
8.4.13 Password Mode ...................................................................................................... 111
8.4.14 Upgrade and Maintenance ..................................................................................... 111
8.4.15 View Online Document ........................................................................................... 112
8.4.16 View Open Source Software License ....................................................................... 112
Chapter 9 Quick Operation via Web Browser .......................................................................... 113
9.1 Time Settings ...................................................................................................................... 113
9.2 Administrator Settings ....................................................................................................... 113
Chapter 10 Operation via Web Browser .................................................................................. 115
10.1 Login ................................................................................................................................ 115
10.2 Forget Password ............................................................................................................... 115
10.3 Live View .......................................................................................................................... 115
10.4 Person Management ........................................................................................................ 116
10.5 Search Event .................................................................................................................... 118
10.6 Configuration ................................................................................................................... 118
10.6.1 Set Local Parameters ............................................................................................... 118
10.6.2 View Device Information ......................................................................................... 119
10.6.3 Set Time .................................................................................................................. 119
10.6.4 Set DST .................................................................................................................... 119
10.6.5 Change Administrator's Password ........................................................................... 120
10.6.6 Account Security Settings ........................................................................................ 120
10.6.7 View Device Arming/Disarming Information .......................................................... 121
10.6.8 Network Settings ..................................................................................................... 121

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10.6.9 Set Video and Audio Parameters ............................................................................ 125


10.6.10 Set Image Parameters ........................................................................................... 126
10.6.11 Access Control Settings ......................................................................................... 126
10.6.12 Card Settings ......................................................................................................... 131
10.6.13 Video Intercom Settings ........................................................................................ 132
10.6.14 Time and Attendance Settings .............................................................................. 134
10.6.15 Set Privacy Parameters .......................................................................................... 137
10.6.16 Set Password Mode .............................................................................................. 138
10.6.17 Set Biometric Parameters ..................................................................................... 138
10.6.18 Preference Settings ............................................................................................... 141
10.6.19 Upgrade and Maintenance ................................................................................... 143
10.6.20 Device Debugging ................................................................................................. 145
10.6.21 Log Query .............................................................................................................. 145
10.6.22 Security Mode Settings ......................................................................................... 145
10.6.23 Certificate Management ....................................................................................... 146
Chapter 11 Other Platforms to Configure ................................................................................ 148
Appendix A. Tips for Scanning Fingerprint ............................................................................... 149
Appendix B. Tips When Collecting/Comparing Face Picture .................................................... 151
Appendix C. Tips for Installation Environment ........................................................................ 153
Appendix D. Dimension .......................................................................................................... 154

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Chapter 1 Overview

1.1 Overview
Face recognition terminal is a kind of access control device for face recognition, which is mainly
applied in security access control systems, such as logistic centers, airports, university campuses,
alarm centrals, dwellings, etc.

1.2 Features
● 4.3-inch LCD touch screen, 272 × 480 screen resolution, real-time detection and display of the
maximum face frame.
● 2 MP wide-angle dual-lens
● Supports multiple authentication modes: face, fingerprint, card, PIN code and multiple
combination authentication.
● Supports access control period control (plan template) and authorize door opening on demand.
● Supports network operation and issuing personnel authority information via the platform.
● Supports data network upload function, which can upload device comparison results and linkage
capture pictures to the platform in real time.
● When the device is offline, events generated when the device is connected to the platform will
be uploaded again.
● Supports NTP, manual, and automatic time calibration.
● Supports video intercom between devices.
● Supports remote video preview and output video code streams via the RTSP protocol.
● Support watchdog guard mechanism, tamper design to ensure the device work properly.
● Supports mask detection modes including reminder of wearing mode and must wear mask
mode.
● Supports IP65.
● Powers supply by standard PoE and at the same time powers supply for door lock (12 VDC/1 A).

Note
Only devices supports PoE support the function.

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DS-K1T342 Series Face Recognition Terminal User Manual

Chapter 2 Appearance

Figure 2-1 With Fingerprint Module

Table 2-1 Appearance Description


No. Name
1 USB
Interface
2 Loudspeaker
3 IR Light
4 Camera
5 MIC
6 Camera
7 Touch Screen
8 Fingerprint Recognition Area/Card Presenting Area
9 Debugging Port (for debugging only)

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No. Name
10 Wiring Terminal
11 Network
Interface
12 Tamper

Figure 2-2 Without Fingerprint Module

Table 2-2 Appearance Description


No. Name
1 USB
Interface
2 Loudspeaker
3 IR Light
4 Camera
5 MIC
6 Camera

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DS-K1T342 Series Face Recognition Terminal User Manual

No. Name
7 Touch Screen
8 Card Presenting Area
9 Debugging Port (for debugging only)
10 Wiring Terminal
11 Network
Interface
12 Tamper

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DS-K1T342 Series Face Recognition Terminal User Manual

Chapter 3 Installation

3.1 Installation Environment


● Avoid backlight, direct sunlight, and indirect sunlight.
● For better recognition, there should be light source in or near the installation environment.
● The minimum bearing weight of the wall or other places should be 3 times heavier than the
device weight.
● There shall be no strong reflective objects (such as glass doors/walls, stainless steel objects,
acrylic and other glossy plastics, lacquer, ceramic tiles, etc.) within 1 m of the field of view of the
device.
● Avoid device reflection.
● Face recognition distance shall be greater than 30 cm.
● Keep the camera clean.

Note
For details about installation environment, see Tips for Installation Environment.

3.2 Install with Gang Box


Steps
1. Make sure the gang box is installed on the wall.

Note
You should purchase the gang box separately.

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DS-K1T342 Series Face Recognition Terminal User Manual

Figure 3-1 Install Gang Box


2. Secure the mounting plate on the gang box with two supplied screws (SC-KA4X22).

Figure 3-2 Install Mounting Plate


3. Route the cable through the cable hole, wire the cables and insert the cables in the gang box.

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DS-K1T342 Series Face Recognition Terminal User Manual

Figure 3-3 Apply Silicone Sealant


4. Align the device with the mounting plate, and secure the device on the mounting plate with 1
supplied screw (SC-KM3X6-T10-SUSS).

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DS-K1T342 Series Face Recognition Terminal User Manual

Figure 3-4 Secure Device

3.3 Surface Mounting


Steps
1. According to the datum line on the mounting template, stick the mounting template on the wall
or other surfaces, 1.45 meters higher than the ground.

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DS-K1T342 Series Face Recognition Terminal User Manual

Figure 3-5 Mounting Template


2. Drill holes on the wall or other surface according to the Hole 1 on the mounting template.
3. Insert the plastic sleeve of expansion bolts into the holes.
4. Align the holes to the mounting plate and secure the mounting plate on the wall with the 2
supplied screws (KA4×22-SUS).

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DS-K1T342 Series Face Recognition Terminal User Manual

Figure 3-6 Install Mounting Plate


5. Route the cable through the cable hole of the mounting plate, and connect to corresponding
peripherals cables.

Note
If the device is installed outdoor, you should apply silicone sealant to the wiring exit to avoid
water from entering.

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DS-K1T342 Series Face Recognition Terminal User Manual

Figure 3-7 Apply Silicone Sealant


6. Align the device with the mounting plate and hang the device on the mounting plate.

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DS-K1T342 Series Face Recognition Terminal User Manual

Figure 3-8 Hang Device


7. Use 1 supplied screw (KM3×6-SUS) to secure the device and the mounting plate.

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DS-K1T342 Series Face Recognition Terminal User Manual

Figure 3-9 Secure Device

Note
● The recommended installation height is 1.45 meters, you can set the installtion height

according your needs.


● It's recommended to use the supplied mounting plate.

8. After installation, for the proper use of the device (outdoor use), stick the protection film (parts
of models supplied) on the screen.

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DS-K1T342 Series Face Recognition Terminal User Manual

3.4 Mount With Bracket

3.4.1 Preparation before Mounting with Bracket


Steps
1. Drill holes on the turnstile's surface according to the figure displayed below. And install water-
proof nut.

Note
Solder after pressing rivets to avoid water from entering.

Figure 3-10 Drill Holes on Turnstile


2. If the installation angle needs to be 180° perpendicular to the body of the turnstile, the
following operations are required.
1) Take off the 3 screws shown in the following figure.

Figure 3-11 Take off Screws


2) Rotate the fixed part by 180°, and install the 3 screws back.

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DS-K1T342 Series Face Recognition Terminal User Manual

Figure 3-12 Rotate Fixed Part

3.4.2 Mount Bracket


Steps
1. Install the base on the turnstile.
1) Align the hole on the turnstile and place the base on the turnstile.
2) Rotate the base to the acquired place and make sure the device will face a correct direction.
3) Secure the base with wrench.

Figure 3-13 Install Base

Note
Install a piece of silicone pad on the front and back of the turnstile.
2. Install the mounting template on the bracket with 4 supplied screw (SC-K1M4×6-SUS).

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DS-K1T342 Series Face Recognition Terminal User Manual

Figure 3-14 Secure Mounting Template


3. Route the cables through the cable hole on the turnstile and fix the device into the mounting
plate with 1 SC-KM3×6-T10-SUS screw.

Figure 3-15 Fix the Device


4. After installation, for the proper use of the device (outdoor use), stick the protection film (parts
of models supplied) on the screen.

3.5 Mount With Cylinder Bracket

3.5.1 Preparation before Mounting with Bracket


Make sure you have drilled holes on the turnstile. If not, follow the steps below to drill holes.
Steps
1. Use 4 screws (M3 or M4), secured by flange nuts, to install the reinforcing board on the inner
surface of the turnstile.

Note
The distance between the turnstile and the edge should be no longer than 10 mm.
2. Drill holes on the turnstile's inner surface according to the figure displayed below. And install
water-proof nut.

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Note
Solder after pressing rivets to avoid water from entering.

Figure 3-16 Drill Holes on Turnstile


3. Solder the other four holes, polish the surface, and implement wire drawing.
4. Solder circular tubes on the turnstile’s inner surface to avoid water from entering.

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Figure 3-17 Solder Tubes

3.5.2 Cylinder Bracket Mounting


Steps
1. Install the base on the turnstile.
1) Align the hole on the turnstile and place the base on the turnstile.
2) Rotate the base to the acquired place and make sure the device will face a correct direction.
3) Secure the base with 4 SC-OM6×12-H-SUS screws.

Figure 3-18 Install Base


2. Fix the mounting plate into the bracket by 4 SC-K1M4×6-SUS screws.

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Figure 3-19 Fix Mounting Plate


3. Route the cables through the cable hole on the turnstile.
4. Fix the face recognition terminal into the mounting plate with 1 SC-KM3×6-H2-SUS screw.

Figure 3-20 Fix Mounting Plate


5. After installation, for the proper use of the device (outdoor use), stick the protection film (parts
of models supplied) on the screen.

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Chapter 4 Wiring
You can connect the RS-485 terminal with the RS-485 card reader, connect the NC/NO and COM
terminal with the door lock, connect the SEN and GND terminal with the door contact, the
BTN/GND terminal with the exit button, and connect the Wiegand terminal with the access
controller.
If connect the WIEGAND terminal with the access controller, the face recognition terminal can
transmit the authentication information to the access controller and the access controller can
judge whether to open the door or not.

Note
● If cable size is 18 AWG, you should use a 12 V power supply. And the distance between the
power supply and the device should be no more than 20 m.
● If the cable size is 15 AWG, you should use a 12 V power supply. And the distance between the
power supply and the device should be no more than 30 m.
● If the cable size is 12 AWG, you should use a 12 V power supply. And the distance between the
power supply and the device should be no more than 40 m.
● The external card reader, door lock, exit button, and door magnetic need individual power
supply.

4.1 Terminal Description


The terminals contains power input, RS-485, Wiegand output, and door lock.
The descriptions of the terminals are as follows:

Table 4-1 Terminal Descriptions


Group No. Function Color Name Description
Group A A1 Power Input Red +12 V 12 VDC Power
Supply
A2 Black GND Ground
Group B B1 RS-485 Yellow 485+ RS-485 Wiring
B2 Blue 485-
B3 Black GND Ground
Group C C1 Wiegand Green W0 Wiegand
Wiring 0

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Group No. Function Color Name Description


C2 White W1 Wiegand
Wiring 1
C3 Black GND Ground
Group D D1 Door Lock White/Purple NC Lock Wiring
(NC)
D2 White/Yellow COM Common
D3 White/Red NO Lock Wiring
(NO)
D4 Yellow/Green SENSOR Door Contact
D5 Black GND Ground
D6 Yellow/Grey BUTTON Exit Door
Wiring

4.2 Wire Normal Device


You can connect the terminal with normal peripherals.

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Figure 4-1 Device Wiring

Note
● You should set the face recognition terminal's Wiegand direction as Input to connect to a
Wiegand card reader. If connects to an access controller, you should set the Wiegand direction as
Output to transmit authentication information to the access controller.
● For details about Wiegand direction settings, see Set Wiegand Parameters .
● Do not wire the device to the electric supply directly.

4.3 Wire Secure Door Control Unit


You can connect the terminal with the secure door control unit.
The wiring diagram is as follows.

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Figure 4-2 Secure Door Control Unit Wiring

Note
The secure door control unit should connect to an external power supply separately. The suggested
external power supply is 12V, 0.5A.

4.4 Wire Fire Module

4.4.1 Wiring Diagram of Door Open When Powering Off


Lock Type: Anode Lock, Magnetic Lock, and Electric Bolt (NO)
Security Type: Door Open When Powering Off
Scenario: Installed in Fire Engine Access

Type 1

Note
The fire system controls the power supply of the access control system.

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Figure 4-3 Wire Device

Figure 4-4 Wire Secure Door Control Unit

Type 2

Note
The fire system (NO and COM, normally open when powering off) is connected with the lock and
the power supply in series. When an fire alarm is triggered, the door remains open. In normal
times, NO and COM are closed.

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Figure 4-5 Wiring Device

Figure 4-6 Wiring Secure Door Control Unit

4.4.2 Wiring Diagram of Door Locked When Powering Off


Lock Type: Cathode Lock, Electric Lock, and Electric Bolt (NC)
Security Type: Door Locked When Powering Off
Scenario: Installed in Entrance/Exit with Fire Linkage

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Note
● The Uninterpretable Power Supply (UPS) is required.
● The fire system (NC and COM, normally closed when powering off) is connected with the lock
and the power supply in series. When an fire alarm is triggered, the door remains open. In
normal times, NC and COM are open.

Figure 4-7 Device Wiring

Figure 4-8 Wiring Diagram

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Chapter 5 Activation
You should activate the device before the first login. After powering on the device, the system will
switch to Device Activation page.
Activation via the device, SADP tool and the client software are supported.
The default values of the device are as follows:
● The default IP address: 192.0.0.64

● The default port No.: 8000

● The default user name: admin

5.1 Activate via Device


If the device is not activated, you can activate the device after it is powered on.
On the Activate Device page, create a password and confirm the password. Tap Activate and the
device will activated.

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Figure 5-1 Activation Page

Caution
The password strength of the device can be automatically checked. We highly recommend you
change the password of your own choosing (using a minimum of 8 characters, including at least

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three kinds of following categories: upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend you change your
password regularly, especially in the high security system, changing the password monthly or
weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.

Note
Characters containing admin and nimda are not supported to be set as activation password.
● After activation, you should select a language according to your actual needs.
● After activation, you should select an application mode. For details, see .
● After activation, you should set the network. For details, see Set Network Parameters .
● After activation, you can add the device to the platform. For details, see Access to Platform .
● After activation, if you need to set privacy, you should check the item. For details, see Privacy
Settings .
● After activation, if you need to add administrator to manage the device parameters, you should
set administrator. For details, see Add Administrator .

5.2 Activate via Web Browser


You can activate the device via the web browser.
Steps
1. Enter the device default IP address (192.0.0.64) in the address bar of the web browser, and press
Enter.

Note
Make sure the device IP address and the computer's should be in the same IP segment.
2. Create a new password (admin password) and confirm the password.

Caution
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of
your own choosing (using a minimum of 8 characters, including upper case letters, lower case
letters, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
resetting the password monthly or weekly can better protect your product.

Note
Characters containing admin and nimda are not supported to be set as activation password.
3. Click Activate.

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4. Edit the device IP address. You can edit the IP address via the SADP tool, the device, and the
client software.

5.3 Activate via SADP


SADP is a tool to detect, activate and modify the IP address of the device over the LAN.
Before You Start
● Get the SADP software from the supplied disk or the official website http://

www.hikvision.com/en/ , and install the SADP according to the prompts.


● The device and the PC that runs the SADP tool should be within the same subnet.

The following steps show how to activate a device and modify its IP address. For batch activation
and IP addresses modification, refer to User Manual of SADP for details.
Steps
1. Run the SADP software and search the online devices.
2. Find and select your device in online device list.
3. Input new password (admin password) and confirm the password.

Caution
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of
your own choosing (using a minimum of 8 characters, including upper case letters, lower case
letters, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
resetting the password monthly or weekly can better protect your product.

Note
Characters containing admin and nimda are not supported to be set as activation password.
4. Click Activate to start activation.

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Status of the device becomes Active after successful activation.


5. Modify IP address of the device.
1) Select the device.
2) Change the device IP address to the same subnet as your computer by either modifying the IP
address manually or checking Enable DHCP.
3) Input the admin password and click Modify to activate your IP address modification.

5.4 Activate Device via iVMS-4200 Client Software


For some devices, you are required to create the password to activate them before they can be
added to the iVMS-4200 software and work properly.
Steps

Note
This function should be supported by the device.
1. Enter the Device Management page.
2. Click on the right of Device Management and select Device.
3. Click Online Device to show the online device area.
The searched online devices are displayed in the list.
4. Check the device status (shown on Security Level column) and select an inactive device.
5. Click Activate to open the Activation dialog.
6. Create a password in the password field, and confirm the password.

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Caution
The password strength of the device can be automatically checked. We highly recommend you
change the password of your own choosing (using a minimum of 8 characters, including at least
three kinds of following categories: upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend you change
your password regularly, especially in the high security system, changing the password monthly
or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.

Note
Characters containing admin and nimda are not supported to be set as activation password.
7. Click OK to activate the device.

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Chapter 6 Quick Operation

6.1 Select Language


You can select a language for the device system.
After the device activation, you can select a language for the device system.

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Figure 6-1 Select System Language


By default, the system language is English.

Note
After you change the system language, the device will reboot automatically.

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6.2 Set Password Change Type


After activating the device, you can set the password change type as reserved email address or
security questions. Once you forgot the device password, you can change the password via the
selected change type.

Change Password via Email Address


If you need to change password via reserved email, you can enter an email address, and tap Next.
Change via Security Questions
If you need to change password via security questions, you can tap Change to Security Questions
on the right corner. Select the security questions and enter the answers. Click Next.

Note
You can only select one type to change password. If you need, you can enter the web page to set
both of the changing types.

6.3 Set Network Parameters


After activation and select application mode, you can set the network for the device.
Steps

Note
Parts of the device models supports wi-fi function. Refers to the actual device for details.
1. When you enter the Select Network page, tap Wired Network or Wi-Fi for your actual needs.

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Figure 6-2 Select Network

Note
Disconnect the wired network before connecting a Wi-Fi.
2. Tap Next.
Wired Network

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Note
Make sure the device has connected to a network.

If enable DHCP, the system will assign the IP address and other parameters automatically.
If disable DHCP, you should set the IP address, the subnet mask, and the gateway.
Wi-Fi
Select a Wi-Fi and enter the Wi-Fi's password to get connected.
Or tap Add Wi-Fi and enter the Wi-Fi's name and the password to get connected.
3. Optional: Tap Skip to skip network settings.

6.4 Access to Platform


Enable the function and the device can communicate via Hik-Connect. You can add the device to
Hik-Connect modile client and so on.
Steps
1. Enable Access to Hik-Connect, and set the Server IP and Verification Code.

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Figure 6-3 Access to Hik-Connect


2. Tap Next.

Note
If you tap Previous to return to the Wi-Fi configuration page, you need to tap the connected Wi-
Fi or connect another Wi-Fi to enter the platform page again.

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6.5 Privacy Settings


After activation, selecting application mode, and selecting network, you should set the privacy
parameters, including the picture uploading and storage.
Select parameters according to your actual needs.

Figure 6-4 Privacy

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Upload Captured Pic. When Auth. (Upload Captured Picture When Authenticating)
Upload the pictures captured when authenticating to the platform automatically.
Save Captured Pic. When Auth. (Save Captured Picture When Authenticating)
If you enable this function, you can save the picture when Authenticating to the device.
Save Registered Pic. (Save Registered Picture)
The registered face picture will be saved to the system if you enable the function.
Upload Pic. After Linked Capture (Upload Picture After Linked Capture)
Upload the pictures captured by linked camera to the platform automatically.
Save Pic. After Linked Capture (Save Pictures After Linked Capture)
If you enable this function, you can save the picture captured by linked camera to the device.
Tap Next to complete the settings.

6.6 Set Administrator


After device activation, you can add an administrator to manage the device parameters.
Before You Start
Activate the device and select an application mode.
Steps
1. Optional: Tap Skip to skip adding administrator if required.
2. Enter the administrator's name (optional) and tap Next.

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Figure 6-5 Add Administrator Page


3. Select a credential to add.

Note
Up to one credential should be added.

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- : Face forward at the camera. Make sure the face is in the face recognition area. Click to
capture and click to confirm.
- : Press your finger according to the instructions on the device screen. Click to confirm.
- : Enter the card No. or present card on the card presenting area. Click OK.
4. Click OK.
You will enter the authentication page.
Status Icon Description
/
Device is armed/not armed.
/
Hik-Connect is enabled/disabled.
/ /
The device wired network is connected/not connected/connecting failed.
/ /
The device' Wi-Fi is enabled and connected/not connected/enabled but not connected.
Shortcut Keys Description

Note
You can configure those shortcut keys displayed on the screen. For details, see Basic Settings .

● Enter the device room No. and tap OK to call.


● Tap to call the center.

Note
The device should be added to the center, or the calling operation will be failed.

Enter PIN code to authenticate.

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Chapter 7 Basic Operation

7.1 Login
Login the device to set the device basic parameters.

7.1.1 Login by Administrator


If you have added an administrator for the device, only the administrator can login the device for
device operation.
Steps
1. Long tap on the initial page for 3 s and slide to the left/right by following the gesture to enter
the admin login page.

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Figure 7-1 Admin Login


2. Authenticate the administrator's face, fingerprint or card to enter the home page.

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Figure 7-2 Home Page

Note
The device will be locked for 30 minutes after 5 failed fingerprint or card attempts.
3. Optional: Tap and you can enter the device activation password for login.
4. Optional: Tap and you can exit the admin login page.

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7.1.2 Login by Activation Password


You should login the system before other device operations. If you do not configure an
administrator, you should follow the instructions below to login.
Steps
1. Long tap on the initial page for 3 s and slide to the left/right by following the gesture to enter
password entering page.
2. Enter the password.
- If you have added an administrator for the device, tap and enter the password.
- If you haven't added an administrator for the device, enter the password.
3. Tap OK to enter the home page.

Note
The device will be locked for 30 minutes after 5 failed password attempts.

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Figure 7-3 Home Page

7.1.3 Forgot Password


If you forget the password during authentication, you can change the password.

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Steps
1. Hold the initial page for 3 s and slide to the left/right by following the gesture and log in the
page.
2. Optional: If you have set an administrator, tap in the pop-up admin authentication page.
3. Tap Forgot Password.
4. Select a password change type from the list.

Note
If you have only set 1 password change type, you will go to the corresponded password change
page for further settings.
5. Answer the security questions or change the password according to email address.
- Security Questions: Answer the security questions that configured when activation.
- Email Address

Note
Make sure the device has added to the Hik-Connect account.
a. Download Hik-Connect app.
b. Go to More → Reset Device Password .
c. Scan the QR code on the device and a verification code will be popped up.

Note
Tap the QR code to get a larger picture.
d. Enter the verification code on the device page.
6. Create a new password and confirm it.
7. Tap OK.

7.2 Communication Settings


You can set the wired network, the Wi-Fi parameter, the RS-485 parameters, the Wiegand
parameters, ISUP and access to Hik-Connect on the communication settings page.

7.2.1 Set Wired Network Parameters


You can set the device wired network parameters, including the IP address, the subnet mask, the
gateway, and DNS parameters.
Steps
1. Tap System Settings → Comm. (Communication Settings) on the Home page to enter the
Communication Settings page.
2. On the Communication Settings page, tap Wired Network.

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Figure 7-4 Wired Network Settings


3. Set IP Address, Subnet Mask, and Gateway.
- Enable DHCP, and the system will assign IP address, subnet mask, and gateway automatically.
- Disable DHCP, and you should set the IP address, subnet mask, and gateway manually.

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Note
The device's IP address and the computer IP address should be in the same IP segment.
4. Set the DNS parameters. You can enable Auto Obtain DNS, set the preferred DNS server and the
alternate DNS server.

7.2.2 Set Wi-Fi Parameters


You can enable the Wi-Fi function and set the Wi-Fi related parameters.
Steps

Note
The function should be supported by the device.
1. Tap System Settings → Comm. (Communication Settings) on the Home page to enter the
Communication Settings page.
2. On the Communication Settings page, tap.

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Figure 7-5 Wi-Fi Settings


3. Enable the Wi-Fi function.
4. Configure the Wi-Fi parameters.
- Select a Wi-Fi from the list, and enter the Wi-Fi's password. Tap OK.
- If the target Wi-Fi is not in the list,tap Add Wi-Fi. Enter the Wi-Fi's name and password. And
tap OK.

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Note
Only digits, letters, and special characters are allowed in the password.
5. Set the Wi-Fi's parameters.
- By default, DHCP is enable. The system will allocate the IP address, the subnet mask, and the
gateway automatically.
- If disable DHCP, you should enter the IP address, the subnet mask, and the gateway manually.
6. Tap OK to save the settings and go back to the Wi-Fi tab.
7. Tap to save the network parameters.

7.2.3 Set RS-485 Parameters


The face recognition terminal can connect external access controller, secure door control unit or
card reader via the RS-485 terminal.
Steps
1. Tap System Settings → Comm. (Communication Settings) on the Home page to enter the
Communication Settings page.
2. On the Communication Settings page, tap RS-485 to enter the RS-485 tab.

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Figure 7-6 Set RS-485 Parameters


3. Select an peripheral type according to your actual needs.

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Note
If you select Access Controller: If connect the device to a terminal via the RS-485 interface, set
the RS-485 address as 2. If you connect the device to a controller, set the RS-485 address
according to the door No.
4. Tap the back icon at the upper left corner and you should reboot the device if you change the
parameters.

7.2.4 Set Wiegand Parameters


You can set the Wiegand transmission direction.
Steps
1. Tap System Settings → Comm. (Communication Settings) on the Home page to enter the
Communication Settings page.
2. On the Communication Settings page, tap Wiegand to enter the Wiegand tab.

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Figure 7-7 Wiegand Settings


3. Enable the Wiegand function.
4. Select a Wiegand mode.
● Output: A face recognition terminal can connect an external access controller. And the two

devices will transmit the card No. via Wiegand 26 or Wiegand 34.
5. Tap to save the network parameters.

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Note
If you change the external device, and after you save the device parameters, the device will
reboot automatically.

7.2.5 Set ISUP Parameters


Set ISUP parameters and the device can upload data via ISUP protocol.
Before You Start
Make sure your device has connect to a network.
Steps
1. Tap System Settings → Comm. → ISUP (Communication Settings) on the Home page to enter
the settings page.

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Figure 7-8 ISUP Settings


2. Enable the ISUP function and set the ISUP server parameters.
ISUP Version
Set the ISUP version according to your actual needs.
Central Group
Enable central group and the data will be uploaded to the center group.

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Main Channel
Support N1 or None.
ISUP
Enable ISUP function and the data will be uploaded via EHome protocol.
Address Type
Select an address type according to your actual needs.
IP Address
Set the ISUP server's IP address.
Port No.
Set the ISUP server's port No.

Note
Port No. Range: 0 to 65535.
Device ID
Set device serial no.
Password
If you choose V5.0, you should create an account and ISUP key. If you choose other version,
you should create an ISUP account only.

Note
● Remember the ISUP account and ISUP key. You should enter the account name or the key
when the device should communicate with other platforms via ISUP protocol.
● ISUP key range: 8 to 32 characters.

7.2.6 Platform Access


You can change the device verification code and set the server address before you add the device
to the Hik-Connect mobile client.
Before You Start
Make sure your device has connected to a network.
Steps
1. Tap System Settings → Comm. (Communication Settings) on the Home page to enter the
Communication Settings page.
2. On the Communication Settings page, tap Access to Hik-Connect.
3. Enable Access to Hik-Connect
4. Enter Server IP.
5. Create the Verification Code, and you need to enter the verification code when you manage the
devices via Hik-Connect.

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7.3 User Management


On the user management interface, you can add, edit, delete and search the user.

7.3.1 Add Administrator


The administrator can log in the device backend and configure the device parameters.
Steps
1. Long tap on the initial page and log in the backend.
2. Tap User → + to enter the Add User page.

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3. Edit the employee ID.

Note
● The employee ID should be less than 32 characters. And it can be a combination of lower

letters, upper letters, and numbers.


● The employee ID should not be duplicated.

4. Tap the Name field and input the user name on the soft keyboard and select department.

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Note
● Numbers, upper case letters, lower case letters, and special characters are allowed in the user

name.
● Up to 32 characters are allowed in the user name.

5. Optional: Add a face picture, fingerprints, cards, or Pin for the administrator.

Note
● For details about adding a face picture, see Add Face Picture .

Note
For details about adding a fingerprint, see Add Fingerprint .
● For details about adding a card, see Add Card .

● For details about adding a password, see Add PIN .

6. Optional: Set the administrator's authentication type.

Note
For details about setting the authentication type, see Set Authentication Mode .
7. Enable the Administrator Permission function.
Enable Administrator Permission
The user is the administrator. Except for the normal attendance function, the user can also
enter the Home page to operate after authenticating the permission.
8. Tap to save the settings.

7.3.2 Add Face Picture


Add user's face picture to the device. And the user can use the face picture to authenticate.
Steps

Note
Up to 1500 face pictures can be added.
1. Long tap on the initial page for 3 s and slide to the left/right by following the gesture and log in
the backend.
2. Tap User → + to enter the Add User page.
3. Edit the employee ID.

Note
● The employee ID should be less than 32 characters. And it can be a combination of lower

letters, upper letters, and numbers.


● The employee ID should not be duplicated.

4. Tap the Name field and input the user name on the soft keyboard and select department.

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Note
● Numbers, upper case letters, lower case letters, and special characters are allowed in the user

name.
● The suggested user name should be within 32 characters.

5. Tap the Face Picture field to enter the face picture adding page.

Figure 7-9 Add Face Picture

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6. Look at the camera.

Note
● Make sure your face picture is in the face picture outline when adding the face picture.
● Make sure the captured face picture is in good quality and is accurate.
● For details about the instructions of adding face pictures, see Tips When Collecting/
Comparing Face Picture .

After completely adding the face picture, a captured face picture will be displayed at the upper
right corner of the page.
7. Tap Save to save the face picture.
8. Optional: Tap Try Again and adjust your face position to add the face picture again.
9. Set the user role.
Administrator
The user is the administrator. Except for the normal attendance function, the user can also
enter the Home page to operate after authenticating the permission.
Normal User
The User is the normal user. The user can only authenticate or take attendance on the initial
page.
10. Tap to save the settings.

7.3.3 Add Fingerprint


Add a fingerprint for the user and the user can authenticate via the added fingerprint.
Steps

Note
● The function should be supported by the device.
● Up to 3000 fingerprints can be added.

1. Long tap on the initial page for 3 s and slide to the left/right by following the gesture and enter
the device backend.
2. Tap User → + to enter the Add User page.
3. Tap the Employee ID. field and edit the employee ID.

Note
● The employee ID should be less than 32 characters. And it can be a combination of lower

letters, upper letters, and numbers.


● The employee ID should not start with 0 and should not be duplicated.

4. Tap the Name field and input the user name on the soft keyboard and select department.

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Note
● Numbers, upper case letters, lower case letters, and special characters are allowed in the user

name.
● The suggested user name should be within 32 characters.

5. Tap the Fingerprint field to enter the Add Fingerprint page.


6. Follow the instructions to add a fingerprint.

Note
● The same fingerprint cannot be repeatedly added.

● Up to 10 fingerprints can be added for one user.

● You can also use the client software or the fingerprint recorder to record fingerprints.

For details about the instructions of scanning fingerprints, see Tips for Scanning Fingerprint .
7. Set the user role.
Administrator
The user is the administrator. Except for the normal attendance function, the user can also
enter the Home page to operate after authenticating the permission.
Normal User
The User is the normal user. The user can only authenticate or take attendance on the initial
page.
8. Tap to save the settings.

7.3.4 Add Card


Add a card for the user and the user can authenticate via the added card.
Steps

Note
Up to 3000 cards can be added.
1. Long tap on the initial page for 3 s and slide to the left/right by following the gesture and log in
the backend.
2. Tap User → + to enter the Add User page.
3. Connect an external card reader according to the wiring diagram.
4. Tap the Employee ID. field and edit the employee ID.

Note
● The employee ID should be less than 32 characters. And it can be a combination of lower

letters, upper letters, and numbers.


● The employee ID should not be duplicated.

5. Tap the Name field and input the user name on the soft keyboard and select department.

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Note
● Numbers, upper case letters, lower case letters, and special characters are allowed in the user

name.
● The suggested user name should be within 32 characters.

6. Tap the Card field and tap +.


7. Configure the card No.
- Enter the card No. manually.
- Present the card over the card presenting area to get the card No.

Note
● The card No. cannot be empty.

● Up to 20 characters are allowed in the card No.

● The card No. cannot be duplicated.

8. Configure the card type.


9. Set the user role.
Administrator
The user is the administrator. Except for the normal attendance function, the user can also
enter the Home page to operate after authenticating the permission.
Normal User
The User is the normal user. The user can only authenticate or take attendance on the initial
page.
10. Tap to save the settings.

7.3.5 Add PIN


Add a PIN for the user and the user can authenticate via the PIN.
Before You Start

Note
Make sure the password mode is Local Password or Platform Password. If you select Local
Password, you can add PIN on the device or Web. If you select Platform Password, you cannot add
PIN on the device or Web, instead, you should add PIN on the platform. For details about setting
the password mode, see Authentication Settings .
Steps
1. Long tap on the initial page for 3 s and slide to the left/right by following the gesture and log in
the backend.
2. Tap User → + to enter the Add User page.
3. Tap the Employee ID. field and edit the employee ID.

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Note
● The employee ID should be less than 32 characters. And it can be a combination of lower

letters, upper letters, and numbers.


● The employee ID should not be duplicated.

4. Tap the Name field and input the user name on the soft keyboard and select department.

Note
● Numbers, upper case letters, lower case letters, and special characters are allowed in the user

name.
● The suggested user name should be within 32 characters.

5. Tap the PIN code and create a PIN for the user.

Note
Make sure the password mode is Local Password, or the PIN area cannot be edtied.
6. Set the user role.
Administrator
The user is the administrator. Except for the normal attendance function, the user can also
enter the Home page to operate after authenticating the permission.
Normal User
The User is the normal user. The user can only authenticate or take attendance on the initial
page.
7. Tap to save the settings.

7.3.6 Set Authentication Mode


After adding the user's face picture, password, or other credentials, you should set the
authentication mode and the user can authenticate his/her identity via the configured
authentication mode.
Steps
1. Long tap on the initial page for 3 s and slide to the left/right by following the gesture and log in
the backend.
2. Tap User → Add User/Edit User → Authentication Mode .
3. Select Device or Custom as the authentication mode.
Device
If you want to select device mode, you should set the terminal authentication mode in Access
Control Settings page first. For details see Setting Access Control Parameters.
Custom
You can combine different authentication modes together according to your actual needs.
4. Tap to save the settings.

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7.3.7 Search and Edit User


After adding the user, you can search the user and edit it.

Search User
On the User Management page, Tap the search area to enter the Search User page. Tap Card on
the left of the page and select a search type from the drop-down list. Enter the employee ID, card
No., or the user name for search. Tap to search.
Edit User
On the User Management page, select a user from the user list to enter the Edit User page. Follow
the steps in User Management to edit the user parameters. Tap to save the settings.

Note
The employee ID cannot be edited.

7.4 Time and Attendance Status Settings


You can set the attendance mode as check in, check out, break out, break in, overtime in, and
overtime out according to your actual situation.

Note
The function should be used cooperatively with time and attendance function on the client
software.

7.4.1 Disable Attendance Mode via Device


Disable the attendance mode and the system will not display the attendance status on the initial
page.
Tap Platform Attendance to enter the T&A Status page.

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Figure 7-10 Disable Attendance Mode


Set the Attendance Mode as Disable.
You will not view or configure the attendance status on the initial page. And the system will follow
the attendance rule that configured on the platform.

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7.4.2 Set Manual Attendance via Device


Set the attendance mode as manual, and you should select a status manually when you take
attendance.
Before You Start
Add at least one user, and set the user's authentication mode. For details, see User Management.
Steps
1. Tap Platform Attendance to enter the T&A Status page.
2. Set the Attendance Mode as Manual.

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Figure 7-11 Manual Attendance Mode


3. Enable the Attendance Status Required.
4. Enable a group of attendance status.

Note
The Attendance Property will not be changed.
5. Optional: Select an status and change its name if required.

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The name will be displayed on the T & A Status page and the authentication result page.
Result
You should select an attendance status manually after authentication.

Note
If you do not select a status, the authentication will be failed and it will not be marked as a valid
attendance.

7.4.3 Set Auto Attendance via Device


Set the attendance mode as auto, and you can set the attendance status and its available schedule.
The system will automatically change the attendance status according to the configured schedule.
Before You Start
Add at least one user, and set the user's authentication mode. For details, see User Management.
Steps
1. Tap Platform Attendance to enter the T&A Status page.
2. Set the Attendance Mode as Auto.

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Figure 7-12 Auto Attendance Mode


3. Enable the Attendance Status function.
4. Enable a group of attendance status.

Note
The Attendance Property will not be changed.
5. Optional: Select an status and change its name if required.

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The name will be displayed on the T & A Status page and the authentication result page.
6. Set the status' schedule.
1) Tap Attendance Schedule.
2) Select Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, or Sunday.
3) Set the selected attendance status's start time of the day.
4) Tap Confirm.
5) Repeat step 1 to 4 according to your actual needs.

Note
The attendance status will be valid within the configured schedule.
Result
When you authenticate on the initial page, the authentication will be marked as the configured
attendance status according to the configured schedule.
Example
If set the Break Out as Monday 11:00, and Break In as Monday 12:00, the valid user's
authentication from Monday 11:00 to 12:00 will be marked as break.

7.4.4 Set Manual and Auto Attendance via Device


Set the attendance mode as Manual and Auto, and the system will automatically change the
attendance status according to the configured schedule. At the same time you can manually
change the attendance status after the authentication.
Before You Start
Add at least one user, and set the user's authentication mode. For details, see User Management.
Steps
1. Tap Platform Attendance to enter the T&A Status page.
2. Set the Attendance Mode as Manual and Auto.

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Figure 7-13 Manual and Auto Mode


3. Enable the Attendance Status function.
4. Enable a group of attendance status.

Note
The Attendance Property will not be changed.
5. Optional: Select an status and change its name if required.

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The name will be displayed on the T & A Status page and the authentication result page.
6. Set the status' schedule.
1) Tap Attendance Schedule.
2) Select Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, or Sunday.
3) Set the selected attendance status's start time of the day.
4) Tap OK.
5) Repeat step 1 to 4 according to your actual needs.

Note
The attendance status will be valid within the configured schedule.
Result
On the initial page and authenticate. The authentication will be marked as the configured
attendance status according to the schedule. If you tap the edit icon on the result tab, you can
select a status to take attendance manually, the authentication will be marked as the edited
attendance status.
Example
If set the Break Out as Monday 11:00, and Break In as Monday 12:00, the valid user's
authentication from Monday 11:00 to 12:00 will be marked as break.

7.5 Data Management


You can delete data, import data, and export data.

7.5.1 Delete Data


Delete user data.
On the Home page, tap Data → Delete Data → User Data . All user data added in the device will be
deleted.

7.5.2 Import Data


Steps
1. Plug a USB flash drive in the device.
2. On the Home page, tap Data → Import Data .
3. Tap User Data, Face Data or Access Control Parameters .

Note
The imported access control parameters are configuration files of the device.
4. Enter the created password when you exported the data. If you do not create a password when
you exported the data, leave a blank in the input box and tap OK immediately.

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Note
● If you want to transfer all user information from one device (Device A) to another (Device B),
you should export the information from Device A to the USB flash drive and then import from
the USB flash drive to Device B. In this case, you should import the user data before importing
the profile photo.
● The supported USB flash drive format is FAT32.
● The imported pictures should be saved in the folder (named enroll_pic) of the root directory
and the picture's name should be follow the rule below:
Card No._Name_Department_Employee ID_Gender.jpg
● If the folder enroll_pic cannot save all imported pictures, you can create another folders,
named enroll_pic1, enroll_pic2, enroll_pic3, enroll_pic4, under the root directory.
● The employee ID should be less than 32 characters. It can be a combination of lower letters,
upper letters, and numbers. It should not be duplicated, and should not start with 0.
● Requirements of face picture should follow the rules below: It should be taken in full-face
view, directly facing the camera. Do not wear a hat or head covering when taking the face
picture. The format should be JPEG or JPG. The resolution should be 640 × 480 pixel or more
than of 640 × 480 pixel. The picture size should be between 60 KB and 200 KB.

7.5.3 Export Data


Steps
1. Plug a USB flash drive in the device.
2. On the Home page, tap Data → Export Data .
3. Tap Face Data, Event Data, User Data, or Access Control Parameters.

Note
The exported access control parameters are configuration files of the device.
4. Optional: Create a password for exporting. When you import those data to another device, you
should enter the password.

Note
● The supported USB flash drive format is DB.
● The system supports the USB flash drive with the storage of 1G to 32G. Make sure the free
space of the USB flash drive is more than 512M.
● The exported user data is a DB file, which cannot be edited.

7.6 Identity Authentication


After network configuration, system parameters configuration and user configuration, you can go
back to the initial page for identity authentication. The system will authenticate person according
to the configured authentication mode.

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7.6.1 Authenticate via Single Credential


Set the user authentication type before authentication. For details, see Set Authentication Mode .
Authenticate face, fingerprint or card.
Face
Face forward at the camera and start authentication via face.
Fingerprint
Place the enrolled fingerprint on the fingerprint module and start authentication via fingerprint.
Card
Present the card on the card presenting area and start authentication via card.

Note
The card can be normal IC card, or encrypted card.
PIN
Enter the pin code to authenticate via PIN.
If authentication completed, a prompt "Authenticated" will pop up.

7.6.2 Authenticate via Multiple Credential


Before You Start
Set the user authentication type before authentication. For details, see Set Authentication Mode .
Steps
1. If the authentication mode is Card and Face, Password and Face, Card and Password, Card and
Face and Fingerprint, authenticate any credential according to the instructions on the live view
page.

Note
● The card can be normal IC card, or encrypted card.

2. After the previous credential is authenticated, continue authenticate other credentials.

Note
● For detailed information about scanning fingerprint, see Tips for Scanning Fingerprint.
● For detailed information about authenticating face, see Tips When Collecting/Comparing Face
Picture.

If authentication succeeded, the prompt "Authenticated" will pop up.

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7.7 Basic Settings


You can set the sound, time, sleeping (s), language, community No., building No., Unit No., privacy
and video standard.
Long tap on the initial page for 3 s and slide to the left/right by following the gesture and login the
device home page. Tap System Settings → Basic .

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Figure 7-14 Basic Settings Page


Sound Settings
You can enable/disable the voice prompt function and adjust the voice volume.

Note
You can set the voice volume between 0 and 10. 0 refers to silence.

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Time Settings
Set the time zone, the device time and the DST.
Sleeping (s)
Set the device sleeping waiting time (minute). When you are on the initial page and if you set
the sleeping time to 30 min, the device will sleep after 30 min without any operation.

Note
If you set the sleeping time to 0, the device will not enter sleeping mode.
Select Language
Select the language according to actual needs.
Community No.
Set the device installed community No.
Building No.
Set the device installed building No.
Unit No.
Set the device installed unit No.
Privacy
Name/Employ ID
You can choose to display/not display/desensitize name and Employ ID when authenticating.
Face Picture
You can choose to display/not display face picture when authenticating.
Save Registered Picture
The registered face picture will be saved to the system if you enable the function.
Save Picture When Authenticating
If you enable this function, you can save the picture when authenticating to the device.
Upload Picture When Authenticating
Upload the pictures captured when authenticating to the platform automatically.
Video Standard
Set the video frame rate when performing live view remotely. After changing the standard, you
should reboot the device to take effect.
PAL(50HZ)
25 frames per second. Suitable for mainland China, Hong Kong (China), the Middle East
countries, Europe countries, etc.
NTSC(60HZ)

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30 frames per second. Suitable for the USA, Canada, Japan, Taiwan (China), Korea, the
Philippines, etc.

7.8 Set Biometric Parameters


You can customize the face parameters to improve the face recognition performance. The
configurable parameters includes face liveness level, recognition distance, face recognition interval,
face 1:N security level, face 1:1 security level, ECO mode settings, and mask detection.
Long tap on the initial page for 3 s and login the home page. Tap System Settings → Biometrics .

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Figure 7-15 Biometric Parameters Page

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Table 7-1 Face Picture Parameters


Parameter Description
Face Liveness Level After enabling face anti-​spoofing function, you can set the matching
security level when performing live face authentication.
Recognition Distance Set the valid distance between the user and the camera when
authenticating.
Face Recognition The time interval between two continuous face recognitions when
Interval(s) authenticating.

Note
You can input the number from 1 to 10.

Face 1:N Security Level Set the matching threshold when authenticating via 1:N matching mode.
The larger the value, the smaller the false accept rate and the larger the
false rejection rate.
Face 1:1 Security Level Set the matching threshold when authenticating via 1:1 matching mode.
The larger the value, the smaller the false accept rate and the larger the
false rejection rate.
ECO Mode Settings After enabling the ECO mode, the device will use the IR camera to
authenticate faces in the low light or dark environment. And you can set
the ECO mode threshold, ECO mode (1:N), ECO mode (1:1).
ECO Mode Threshold
When enabling the ECO mode, you can set the ECO mode's threshold.
The larger the value, the easier the device entering the ECO mode.
ECO Mode (1:1)
Set the matching threshold when authenticating via ECO mode 1:1
matching mode. The larger the value, the smaller the false accept rate
and the larger the false rejection rate.
ECO Mode (1:N)
Set the matching threshold when authenticating via ECO mode 1:N
matching mode. The larger the value, the smaller the false accept rate
and the larger the false rejection rate
Mask Settings After enabling the mask detection function, the system will recognize the
captured face with mask picture. You can set Face with Mask & Face
(1:1), Face with Mask & Face (1:N), ECO (1:1) Threshold, ECO Mode
(1:N) Threshold, and Prompt Method.
Face with Mask & Face (1:1)

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Parameter Description
Set the matching value when authenticating with face mask via 1:1
matching mode. The larger the value, the smaller the false accept rate
and the larger the false rejection rate.
Face with Mask & Face (1:N)
Set the matching value when authenticating with face mask via 1:N
matching mode. The larger the value, the smaller the false accept rate
and the larger the false rejection rate.
ECO Mode (1:1) Threshold
Set the matching value when authenticating with face mask via ECO
mode 1:1 matching mode. The larger the value, the smaller the false
accept rate and the larger the false rejection rate.
ECO Mode (1:N) Threshold
Set the matching value when authenticating with face mask via ECO
mode 1:N matching mode. The larger the value, the smaller the false
accept rate and the larger the false rejection rate.
Prompt Method
Set the None, Reminder of Wearing and Must Wear strategy.
Reminder of Wearing
If the person do not wear a face mask when authenticating, the
device prompts a notification and the door will open.
Must Wear
If the person do not wear a face mask when authenticating, the
device prompts a notification and the door keeps closed.
None
If the person do not wear a face mask when authenticating, the
device will not prompt a notification.

7.9 Preference Settings


You can configure preference settings parameters.
Steps
1. Tap System Settings → Preference to enter the preference settings page.

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Figure 7-16 Preference Settings


Shortcut Key
Choose the shortcut key that displayed on the authentication page, including the password
entering function, QR code function, the call function, and call type.

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Note
You can select call type from Call Room, Call Center, Call Specified Room No. and Call APP.
Password
Enable this function amd you can enter the password to authenticate via password.
QR Code
You can use the QR code scanning function on the authentication interface. The device will
upload the information associated with the obtained QR code to the platform.
Call Room
When you tap the call button on the authentication page, you should dial a room No. to
call.
Call Center
When you tap the call button on the authentication page, you can call the center directly.
Call Specified Room No.
You should set a room No. When you tap the call button on the authentication page, you
can call the configured room directly without dialing.
Call APP
When you tap the call button on the authentication page, you will call the mobile client
where the device is added.

Theme
You can set the theme of the prompt window on the authentication page. You can select
Theme as Authentication/Simple.
Authentication
The device authentication page will display the live view page. And the person's name,
employee ID, face pictures will all be displayed after authentication.
Simple
After selecting this mode, the live view of the authentication page will be disabled, and in
the meanwhile, the person's name, employee ID, face pictures will all be hidden.

7.10 Change Device Password


You can change the device password by entering the old password.
Steps
1. Long tap on the initial page for 3 s and login the home page. Tap System → Password .
2. Tap Change Device Password.
3. Enter the device old password.

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Note
If you forget your password, you can tap Forgot Password and change the password. For details,
see Forgot Password .
4. Enter new password and confirm the password.

Caution
The password strength of the device can be automatically checked. We highly recommend you
change the password of your own choosing (using a minimum of 8 characters, including at least
three kinds of following categories: upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend you change
your password regularly, especially in the high security system, changing the password monthly
or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
5. Tap OK.

7.11 Authentication Settings


You can set the access control permissions, including the functions of authentication mode, enable
NFC card, enable M1 card, door contact, open duration (s), authentication interval (s),
authentication result display duration (s), and password mode.
On the Home page, tap Authentication Settings to enter the Settings page.

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Figure 7-17 Authentication Settings


The available parameters descriptions are as follows:

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Table 7-2 Access Control Parameters Descriptions


Parameter Description
Terminal Auth. Mode (Terminal Select the face recognition terminal's authentication mode. You
Authentication Mode) can also customize the authentication mode.

Note
● Only the device with the fingerprint module supports the
fingerprint related function.
● Biometric recognition products are not completely applicable
to anti-spoofing environments. If you require a higher
security level, use multiple authentication modes.
● If you adopt multiple authentication modes, you should
authenticate other methods before authenticating face.

Reader Auth. Mode (Card Select the card reader's authentication mode.
Reader Authentication Mode)
Enable NFC Card Enable the function and you can present the NFC card to
authenticate.
Enable M1 Card Enable the function and you can present the M1 card to
authenticate.
M1 Card Encryption Enabling the M1 card encryption function can improve the card
security level. The card will not be copied easily.
Door Contact You can select "Open (Remain Open)" or "Close (Remian
Closed)" according to your actual needs. By default, it is Close
(Remian Closed).
Open Duration Set the door unlocking duration. If the door is not opened for
the set time, the door will be locked. Available door locked time
range: 1 to 255s.
Authentication Interval Set the device authenticating interval. Available authentication
interval range: 0 to 65535.
Authentication Result Display Set the authentication result displaying time duration after
Duration (s) authentication.
Password Mode Platform-Applied Personal PIN
The PIN is managed and distributed by the platform. You
cannot set the PIN on the device of Web.
Device-Set Personal PIN

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Parameter Description
The PIN is set on the device or Web. You cannot set the PIN
on other platform.

7.12 System Maintenance


You can view the device system information and capacity. You can also upgrade device, view the
device user manual, restore the system to factory settings, default settings, and reboot the system.
Long tap on the initial page for 3 s and login the home page. Tap Maint.

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Figure 7-18 Maintenance Page


System Information
You can view the device information including device model, serial No., firmware version, MAC
address, production data, and license.

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Note
The page may vary according to different device models. Refers to the actual page for details.

Long tap , and enter admin password to view device version information.
Face Parameter
Custom Anti-Spoofing Detection
Face Liveness Level
After enabling face anti-spoofing function, you can set the matching security level
when performing live face authentication.
Anti-Spoofing Detection Threshold
The larger the value, the smaller the false accept rate and the larger the false rejection
rate. The smaller the value, the larger the false accept rate and the smaller the false
rejection rate.
Lock Face for Anti-Spoofing Protection
After enabling this function, the device will lock automatically when anti-spoofing
detection failed.
Lock Duration
The lock duration after enabling Lock Face for Anti-Spoofing Protection when anti-
spoofing detection failed.
Version Information
You can view the device information.
Capacity
You can view the number of person, face picture, card, fingerprint, and event.

Note
Parts of the device models support displaying the fingerprint capacity. Refers to the actual page
for details.
Device Upgrade
Online Update
If the device has been connected to Hik-Connect and network, when there is a new
installation package in Hik-Connect, you can tap Device Upgrade → Online Update to
upgrade the device system.
Update via USB
Plug the USB flash drive in the device USB interface. Tap Device Upgrade → Update via USB ,
and the device will read the digicap.dav file in the USB flash drive to start upgrading.
User Manual
Scan the QR code to view the device user manual.

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Restore to Factory Settings


All parameters will be restored to the factory settings. The system will reboot to take effect.
Restore to Default Settings
All parameters, except for the communication settings, remotely imported user information, will
be restored to the default settings. The system will reboot to take effect.
Reboot
The device will reboot after the confirmation.

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Chapter 8 Configure the Device via the Mobile


Browser

8.1 Login
You can login via mobile browser.

Note
● Parts of the model supports Wi-Fi settings.
● Make sure the device is activated.
● Make sure the device and the mobile phone are in the same Wi-Fi.

Enter the device IP address in the address bar of the mobile browser and press Enter to enter the
login page.
Enter the device user name and the password. Tap Login.

8.2 Overview
You can view the door status, network status and basic information, and set person management,
smart settings, authentication settings, and door parameters via shortcut entry.
Function Descriptions:
Door Status
/ / /
The door status is open/closed/remaining open/remaining closed. You can tap to select
open/closed/remaining open/remaining closed status according to your actual needs.
Shortcut Entry
You can set person management, smart settings, authentication settings, and door parameters
via shortcut entry.
Network Status
You can view the connected and registered status of wired network, wireless network, ISUP and
Hik-Connect.
Basic Information
You can view the model, serial No. and firmware version.

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8.3 Forget Password


If you forget the password when logging in, you can change the password by email address or
security questions.
On the login page, tap Forget Password.
Select Verification Mode.
Security Question Verification
Answer the security questions.
E-mail Verification
1. Export the QR code and send it to pw_recovery@hikvision.com as attachment.
2. You will receive a verification code within 5 minutes in your reserved email.
3. Enter the verification code into the verification code field to verify your identification.
Click Next, create a new password and confirm it.

8.4 Configuration

8.4.1 View Device Information


View the device name, language, model, serial No., version, number of channels, IO input number,
local RS-485 number, number of alarm input and output, Mac address, factory information and
device capacity, etc.
Tap → System Settings → Basic Information to enter the configuration page.
You can view the device name, language, model, serial No., version, number of channels, IO input
number, local RS-485 number, number of alarm input and output, Mac address, factory
information and device capacity, etc.

8.4.2 Time Settings


Set the time zone, time sync. mode, and displayed time.
Tap → System Settings → Time Settings to enter the settings page.

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Figure 8-1 Time Settings


Tap Save to save the settings.
Time Zone
Select the time zone where the device is located from the drop-down list.
Time Sync. Mode
Manual
By default, the device time should be synchronized manually. You can set the device time
manually.
NTP
Set the NTP server's IP address, port No., and interval.

8.4.3 Set DST


Steps
1. Tap → System Settings → Time Settings , to enter the settings page.

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Figure 8-2 DST


2. Tap Enable DST.
3. Set the start time, end time, and DST bias.
4. Tap Save.

8.4.4 User Management


Steps
1. Tap → User Management → User Management → admin to enter the setting page.
2. Enter the old password and create a new password.
3. Confirm the new password.
4. Tap Save.

Note
The password strength of the device can be automatically checked. We highly recommend you
change the password of your own choosing (using 8-16 characters, including at least two kinds
of following categories: upper case letters, lower case letters, numbers, and special characters)
in order to increase the security of your product. And we recommend you change your password
regularly, especially in the high security system, changing the password monthly or weekly can
better protect your product.

8.4.5 Network Settings


You can set the wired network, Wi-Fi parameters and device port.

Wired Network
Set wired network.

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Tap → Communication Settings → Wired Network to enter the configuration page.


DHCP
If you disable the function, you should set the IPv4 address, IPv4 subnet mask, IPv4 default
gateway, Mac address, and MTU, Mac address, MTU.
If you enable the function, the system will allocate the IPv4 address, IPv4 subnet mask, the IPv4
default gateway automatically.
DNS Server
Set the preferred DNS server and the Alternate DNS server according to your actual need.

Set Wi-Fi Parameters


Set the Wi-Fi parameters for device wireless connection.
Steps

Note
The function should be supported by the device.
1. Tap → Communication Settings → Wi-Fi to enter the settings page.
2. Enable Wi-Fi.

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Figure 8-3 Wi-Fi

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3. Add Wi-Fi.
1) Tap Add Wi-Fi.
2) Enter Wi-Fi Name and Wi-Fi Password, and select Encryption Type.
3) Tap Save.
4. Select the Wi-Fi name, and tap Connect.
5. Enter the password and tap Save.

Set Port Parameters


You can set the HTTP and HTTPS according to actual needs when accessing the device via network.
Tap → Network Service → HTTP(S) , to enter the setting page.
HTTP
It refers to the port through which the browser accesses the device. For example, when the
HTTP Port is modified to 81, you need to enter http://192.0.0.65:81 in the browser for login.
HTTPS
Set the HTTPS for accessing the browser. Certificate is required when accessing.

Platform Access
Platform access provides you an option to manage the devices via platform.
Steps
1. Tap → Device Access → Hik-Connect to enter the settings page.

Note
Hik-Connect is an application for mobile devices. With the App, you can view live image of the
device, receive alarm notification and so on.
2. Check Enable to enable the function.
3. You can enable Custom to enter the server address.

Note
● 6 to 12 letters (a to z, A to Z) or numbers (0 to 9), case sensitive. You are recommended to use

a combination of no less than 8 letters or numbers.


● The verification code cannot be 123456 or abcdef (case non-sensitive0).

4. You can view Register Status and Binding Status.


5. Enable Video Encryption, and create the password and confirm it.

Note
After adding the device to APP, you need to enter the video encryption password to live view the
device.
6. You can tap Bind An Account → View QR Code , scan the QR code to bind an acount.

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7. Tap Save to enable the settings.

Set ISUP Parameters


Set the ISUP parameters for accessing device via ISUP protocol.
Steps

Note
The function should be supported by the device.
1. Tap → Device Access → ISUP to enter the settings page.
2. Enable ISUP.
3. Set the ISUP version, server Address, port, device ID and encryption key.

Note
If you select 5.0 as the version, you should set the encryption key as well.
4. Tap Save to save the settings.

8.4.6 User Management


You can add, edit, delete, and search users via mobile Web browser.
Steps
1. Tap → Person Management to enter the settings page.
2. Add user.
1) Tap+.
2) Set the following parameters.
Employee ID
Enter the employee ID. The Employee ID cannot be 0 or exceed 32 characters. It can be a
combination of uppercase, lowercase letters and numbers.
Name
Enter your name. The name supports numbers, uppercase and lowercase English, and
characters. The name is recommended to be within 32 characters.
Floor No./Room No.
You can set floor No./room No.
Long-Term Effective User
Set the user permission as long-term effective.
Start Date/End Date
Set Start Date and End Date of user permission.
Administrator

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If the user needs to be set as administrator, you can enable Administrator.


User Role
Select your user role.
Face
Add Face picture. Tap Face, then tap Camera to add face or tap Choose from Album to
import the face.
Fingerprint
Add fingerprint. Tap Fingerprint, then tap +, and add fingerprint via the fingerprint module.
Card
Add card. Tap Card, then tap +, enter the card No. and select card type.
3) Tap Save.
3. Tap the user that needs to be edited in the user list to edit the information.
4. Tap the user that needs to be deleted in the user list, and tap to delete the user.
5. You can search the user by entering the employee ID or name in the search bar.

8.4.7 Search Event


Tap Search to enter the Search page.
Enter the search conditions, including the employee ID, the name, the card No., the start time, and
the end time, and tap Search.

Note
Support searching for names within 32 digits.

8.4.8 Access Control Settings

Set Authentication Parameters


Set Authentication Parameters.
Steps
1. Tap → Access Control → Authentication Settings .
2. Tap Save.
Terminal
Select terminal for settings.
Terminal Type/Terminal Model
Get terminal description. They are read-only.
Enable Authentication Device

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Enable the authentication function.


Authentication
Select an authentication mode according to your actual needs from the drop-down list.
Continuous Face Recognition Interval (s)
You can set the interval between 2 continuous recognition of a same person during the
authentication. In the configured interval, Person A can only recognized once. If another
person (Person B) has recognized during the interval, Person A can recognized again.
Authentication Interval
You can set the authentication interval of the same person when authenticating. The same
person can only authenticate once in the configured interval. A second authentication will be
failed.
Alarm of Max. Failed Attempts
Enable to report alarm when the card reading attempts reach the set value.
Main Interface Mode
You can set the Main Interface Mode as Authentication Mode or Simple.
Enable Tampering Detection
Enable the anti-tamper detection for the card reader.
Enable Card No. Reversing
The card No. will be in reverse sequence after enabling the function.

Set Door Parameters


Tap → Access Control → Door Parameters .

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Figure 8-4 Door Parameters Settings Page

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Tap Save to save the settings after the configuration.


Name
You can create a name for the door.
Open Duration
Set the door unlocking duration. If the door is not opened for the set time, the door will be
locked.
Exit Button Type
You can set the exit button as Remain Open or Remain Closed according to your actual needs.
By default, it is Remain Open.
Door Remain Open Duration with First Person (min)
Set the door open duration when first person is in. After the first person is authorized, it allows
multiple persons access the door or other authentication actions.
Door Open Timeout Alarm
An alarm will be triggered if the door has not been closed within the configured time duration.
Door Contact
You can set the door contact as Remain Open or Remain Closed according to your actual needs.
By default, it is Remain Closed.
Extended Open Duration
The door contact can be enabled with appropriate delay after person with extended access
needs swipes her/his card.
Duress Code
The door can open by inputting the duress code when there is duress. At the same time, the
client can report the duress event.
Super Password
The specific person can open the door by inputting the super password.
Unlock Password
The specific person can open the door by inputting the unlock password.

Note
The duress code and the super code should be different. And the digit ranges from 4 to 8.

Terminal Parameters
You can set terminal parameters for accessing.
Tap → Access Control → Terminal Parameters .
You can set Working Mode as Access Control Mode. The access control mode is the device normal
mode. You should authenticate your credential for accessing.

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Tap Save to save the settings after the configuration.

Set Card Security


Tap → Access Control → Card Security to enter the configuration page.
Set the parameters and tap Save.
Enable NFC Card
In order to prevent the mobile phone from getting the data of the access control, you can
enable NFC card to increase the security level of the data.
Enable M1 Card
Enable M1 card and authenticating by presenting M1 card is available.
M1 Card Encryption
M1 card encryption can improve the security level of authentication.
Sector
Enable the function and set the encryption sector. By default, Sector 13 is encrypted. It is
recommended to encrypt sector 13.
Enable EM Card
Enable EM card and authenticating by presenting EM card is available.

Note
EM card is supported when the device connects a peripheral card reader that supports
presenting EM card.
Enable DESFire Card
The device can read the data from DESFire card when enabling the DESFire card function.
Enable FeliCa Card
The device can read the data from FeliCa card when enabling the FeliCa card function.

Set RS-485 Parameters


You can set the RS-485 parameters including the peripheral, address, baud rate, etc.
Tap → Access Control → RS-485 .
Tap Save to save the settings after the configuration.
Peripheral Type
Select a peripheral from the drop-down list according the actual situation. You can select from
Card Reader, Extension Module, or Access Controller.

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Note
After the peripheral is changed and saved, the device will reboot automatically.
RS-485 Protocol
Private
The device can connect with the third party device via RS-485.
OSDP
Standard RS-485 protocol.
RS-485 Address
Set the RS-485 Address according to your actual needs.

Note
If you select Access Controller: If connect the device to a terminal via the RS-485 interface, set
the RS-485 address as 2. If you connect the device to a controller, set the RS-485 address
according to the door No.
Baud Rate
The baud rate when the devices are communicating via the RS-485 protocol.
Data Bit
The data bit when the devices are communicating via the RS-485 protocol.
Stop Bit
The stop bit when the devices are communicating via the RS-485 protocol.
Parity/Flow Ctrl/Communication Mode
Enabled by default.

8.4.9 Video Intercom Settings

Device ID Settings
The device can be used as a door station, or outer door station. You should set the device No.
before usage.
Steps
1. Tap → Intercom → Device ID Settings .
2. Set the following parameters.
Device Type
The device can be used as a door station or outer door station. Select a device type from the
drop-down list.

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Note
If you change the device type, you should reboot the device.
Period No.
Set the device period No.
Building No.
Set the device building No.
Unit No.
Set the device unit No.

Note
If you change the No., you should reboot the device.
Floor No.
Set the device installed floor No.
Door Station No.
Set the device installed floor No.

Note
● If you change the No., you should reboot the device.
● The main door station No. is 0, and the sub door station No. ranges from 1 to 16.

If set the device type as Outer Door Station, you can set outer door station No., and community
No.
Outer Door Station No.
If you select outer door station as the device type, you should enter a number between 1 and
99.

Note
If you change the No., you should reboot the device.
Period No.
Set the device period No.

Press Button to Call


Steps
1. Tap → Intercom → Press Button to Call .
2. Select the No. Select Call Indoor Station, Call Specified Indoor Station, Call Management Center
or APP at your needs.

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Note
If you check Call Specified Indoor Station, you need to enter the number of the indoor station.

8.4.10 Audio Settings


Steps
1. Tap → Audio .
2. Optional: Set input and output volume.

8.4.11 Face Parameters Settings


Set Face Parameters.

Face Parameters Settings


Tap → Smart → Face Recognition Parameters .
Face Anti-spoofing
Enable or disable the live face detection function. If enabling the function, the device can
recognize whether the person is a live one or not.
Live Face Detection Security Level
After enabling the face anti-spoofing function, you can set the matching security level when
performing live face authentication.
1:1 Matching Threshold
Set the matching threshold when authenticating via 1:1 matching mode. The larger the value,
the smaller the false accept rate and the larger the false rejection rate.
1:N Matching Threshold
Set the matching threshold when authenticating via 1:N matching mode. The larger the value,
the smaller the false accept rate and the larger the false rejection rate. The maximum value is
100.
Face Recognition Timeout Value (s)
Configure the timeout period for face recognition. If the face recognition time exceeds the
configured value, the device will prompt the face recognition timeout.

Fingerprint Parameters
Tap → Smart → Fingerprint Parameters .
Fingerprint Security Level
You can set the security level of fingerprint. The higher the security level you set, the lower the
False Acceptance Rate (FAR) will be. The higher the security level you set, the lower the False
Rejection Rate (FRR) will be.

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Face Mask Detection Parameters


Face with Mask Detection
After enabling the face with mask detection, the system will recognize the captured face with
mask picture. You can set face with mask1:N matching threshold, its ECO mode, and the
strategy.
None
If the person do not wear a face mask when authenticating, the device will not prompt a
notification.
Reminder of Wearing
If the person do not wear a face mask when authenticating, the device prompts a
notification and the door will open.
Must Wear
If the person do not wear a face mask when authenticating, the device prompts a
notification and the door keeps closed.
Face with Mask & Face (1:1)
Set the matching value when authenticating with face mask via 1:1 matching mode. The larger
the value, the smaller the false accept rate and the larger the false rejection rate.
Face with Mask 1:N Matching Threshold
Set the matching threshold when authenticating with face mask via 1:N matching mode. The
larger the value, the smaller the false accept rate and the larger the false rejection rate.

Note
The functions vary according to different models. Refers to the actual device for details.
Tap Save to save the settings.

8.4.12 Set Privacy Parameters


Set the display settings, picture upload and storage parameters.
Tap → Configuration → Security → Privacy Settings .

Authentication Settings
Picture Display/Name Display/Employee ID
You can tap to enable Picture, Name, or Employee ID to display. When authentication is
completed, the system will display the selected contents in the result.
Name/ID De-identification
The name/ID information is desensitized with an asterisk.

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Picture Uploading and Storage


You can upload and store pictures.
Save Registered Picture
The registered face picture will be saved to the system if you enable the function.
Save Picture When Auth.
If you enable this function, you can save the picture when authenticating to the device.
Upload Captured Picture When Auth.
Upload the pictures captured when authenticating to the platform automatically.
Save Pictures After Linked Capture
If you enable this function, you can save the picture captured by linked camera to the device.
Upload Picture After Linked Capture
Upload the pictures captured by linked camera to the platform automatically.

8.4.13 Password Mode


Before configuring passwords, it is necessary to clarify whether the password is a device-set
personal PIN or a platform-applied personal PIN. If it is a device-set personal PIN, it can be created
or edited on the device or on the web, and cannot be set on other platforms; If it is a platform-
applied personal PIN, it can be created or edited on the platform, and issued to the device before it
can be used. It cannot be set on the device or on the web.
Steps
1. Tap → Configuration → Security → Password Mode
Device-Set Personal PIN
It can be created or edited on the device or on the web, and cannot be set on other
platforms.
Platform-Applied Personal PIN
It can be created or edited on the platform, and issued to the device before it can be used. It
cannot be set on the device or on the web.
2. Tap Save.

8.4.14 Upgrade and Maintenance


Restart device, restore device parameters, and upgrade device version.

Restart Device
Tap → Restart Device .
Tap Restart to restart the device.

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Upgrade
Tap → Upgrade .
Tap Upgrade to upgrade the device.

Note
Do not power off during the upgrading.

Restore Parameters
Tap → Default .
Restore to Default Settings
The device will restore to the default settings, except for the device IP address and the user
information.
Restore to Factory Settings
All parameters will be restored to the factory settings. You should activate the device before
usage.

8.4.15 View Online Document


Tap → View Online Document . Tap View Online Document, you can scan the QR code with
your mobile phone for details.

8.4.16 View Open Source Software License


Tap Configuration → System → System Settings → About , and tap View Licenses to view the
device license.

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Chapter 9 Quick Operation via Web Browser

9.1 Time Settings


Click in the top right of the web page to enter the wizard page. After setting device language,
you can click Next to enter the Time Settings page.
Time Zone
Select the device located time zone from the drop-down list.
Time Sync.
NTP
You should set the NTP server's IP address, port No., and interval.
Manual
By default, the device time should be synchronized manually. You can set the device time
manually or check Sync. with Computer Time to synchronize the device time with the
computer's time.
Server Address/NTP Port/Interval
You can set the server address, NTP port, and interval.
DST
You can view the DST start time, end time and bias time.
Click Next to save the settings and go to the next parameter. Or click Skip to skip time settings.

9.2 Administrator Settings


Steps
1. Click in the top right of the web page to enter the wizard page.
2. Enter the employee ID and name of the administrator.
3. Select a credential to add.

Note
You should select at least one credential.
1) Click Add Face to upload a face picture from local storage.

Note
The uploaded picture should be within 200 K, in JPG、JPEG、PNG format.
2) Click Add Card to enter the Card No. and select the property of the card.

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Note
Up to 5 cards can be supported.
3) Click Add Fingerprint to add fingerprints.

Note
Up to 10 fingerprints are allowed.
Click Complete to complete the settings.

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Chapter 10 Operation via Web Browser

10.1 Login
You can login via the web browser.

Note
Make sure the device is activated. For detailed information about activation, see Activation .

Login via Web Browser


Enter the device IP address in the address bar of the web browser and press Enter to enter the
login page.
Enter the device user name and the password. Click Login.

10.2 Forget Password


If you forget the password when logging in, you can change the password by email address or
security questions.
On the login page, click Forget Password.
Select Verification Mode.
Security Question Verification
Answer the security questions.
E-mail Verification
1. Export the QR code and send it to pw_recovery@hikvision.com as attachment.
2. You will receive a verification code within 5 minutes in your reserved email.
3. Enter the verification code into the verification code field to verify your identification.
Click Next, create a new password and confirm it.

10.3 Live View


You can view the live video of the device, real-time event, person information, network status,
basic information, and device capacity.
Function Descriptions:
Door Status
Click to view the device live view.

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Set the volume when starting live view.

Note
If you adjust the volume when starting two-way audio, you may hear a repeated sounds.

You can capture image when starting live view.

Select the streaming type when starting live view.

Full screen view.


/ / /
The door status is open/closed/remaining open/remaining closed.
Controlled Status
You can select open/closed/remaining open/remaining closed status according to your actual
needs.
Real-Time Event
You can view the event Employee ID, Name, Card No., Event Type, Time, and Operation. You can
also click View More to enter the search conditions, including the event type, employee ID, the
name, the card No., the start time, and the end time, and click Search. The results will be
displayed on the right panel.
Person Information
You can view the added and not added information of person face, card, and fingerprint.
Network Status
You can view the connected and registered status of wired network, wireless network, ISUP and
Hik-Connect.
Basic Information
You can view the model, serial No. and firmware version.
Device Capacity
You can view the person, face, card, fingerprint and event capacity.

10.4 Person Management


Click Add to add the person's information, including the basic information, certificate,
authentication and settings.

Add Basic Information


Click Person Management → Add to enter the Add Person page.

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Add the person's basic information, including the employee ID, the person's name, person type,
floor No., room No., etc.
If you select Visitor as the person type, you can set the visit times.
Click Save to save the settings.
Set Permission Time
Click Person Management → Add to enter the Add Person page.
Enable Long-Term Effective User, or set Start Time and End Time and the person can only has the
permission within the configured time period according to your actual needs.
Click Save to save the settings.
Authentication Settings
Click Person Management → Add to enter the Add Person page.
Set the authentication type.
Click Save to save the settings.
Add Card
Click Person Management → Add to enter the Add Person page.
Click Add Card, enter the Card No. and select the Property, and click OK to add the card.
Click Save to save the settings.
Add Face Picture
Click Person Management → Add to enter the Add Person page.
Click + Upload to upload a face picture from the local PC.

Note
The picture format should be JPG or JPEG or PNG, and the size should be less than 200 kb.

Click Save to save the settings.


Add Password
Before configuring passwords, it is necessary to clarify whether the password is a device-set
personal PIN or a platform-applied personal PIN. If it is a device-set personal PIN, it can be created
or edited on the device or on the web, and cannot be set on other platforms; If it is a platform-
applied personal PIN, it can be created or edited on the platform, and issued to the device before it
can be used. It cannot be set on the device or on the web.
Click Configuration → Security → Password Mode , select Password Mode as Device-Set Personal
PIN.
Click Person Management → Add to enter the Add Person page.
Set the password.
Click Save to save the settings.

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10.5 Search Event


Click Event Search to enter the Search page.

Figure 10-1 Search Event


Enter the search conditions, including the event type, the employee ID, the name, the card No., the
start time, and the end time, and click Search.
The results will be displayed on the right panel.

10.6 Configuration

10.6.1 Set Local Parameters


Set the live view parameters, picture and clip settings.

Set Live View Parameters


Click Configuration → Local to enter the Local page. Configure the stream type, the play
performance, auto start Live View and click Save.
Record File Settings
Click Configuration → Local to enter the Local page. Select a record file size and select a saving
path from your local computer and click Save.
You can also click Open to open the file folder to view details.
Picture and Clip Settings
Click Configuration → Local to enter the Local page. Select image format, saving path and click
Save.
You can also click Open to open the file folder to view details.

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10.6.2 View Device Information


View the device name, language, model, serial No., version, number of channels, IO input, IO
output, lock, RS-485, alarm input, alarm output, and device capacity, etc.
Click Configuration → System → System Settings → Basic Information to enter the configuration
page.
You can view the device name, language, model, serial No., version, number of channels, IO input,
IO output, lock, local RS-485, alarm input, alarm output, and device capacity, etc.

10.6.3 Set Time


Set the device's time, time zone, synchronization mode, server address, NTP port, and interval.
Click Configuration → System → System Settings → Time Settings .
Click Save to save the settings after the configuration.
Time Zone
Select the device located time zone from the drop-down list.
Time Sync.
NTP
You should set the NTP server's IP address, port No., and interval.
Manual
By default, the device time should be synchronized manually. You can set the device time
manually or check Sync. with Computer Time to synchronize the device time with the
computer's time.
Server Address Type/Server Address/NTP Port/Interval
You can set the server address type, server address, NTP port, and interval.

10.6.4 Set DST


Steps
1. Click Configuration → System → System Settings → Time Settings .

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Figure 10-2 DST Page


2. Enable DST.
3. Set the DST start time, end time and bias time.
4. Click Save to save the settings.

10.6.5 Change Administrator's Password


Steps
1. Click Configuration → System → User Management .
2. Click .
3. Enter the old password and create a new password.
4. Confirm the new password.
5. Click Save.

Caution
The password strength of the device can be automatically checked. We highly recommend you
change the password of your own choosing (using a minimum of 8 characters, including at least
three kinds of following categories: upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend you change
your password regularly, especially in the high security system, changing the password monthly
or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.

10.6.6 Account Security Settings


You can change the security questions and answers, or the email address for the device. After
change the settings, once you forgot the device password, you should answer the new questions or
use the new email address to reset the device password.
Steps
1. Click Configuration → System → User Management → Account Security Settings .

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2. Change the security questions or email address according your actual needs.
3. Enter the device password and click OK to confirm changing.

10.6.7 View Device Arming/Disarming Information


View device arming type and arming IP address.
Click Configuration → System → User Management → Arming/Disarming Information .
You can view the device arming/disarming information. Click Refresh to refresh the page.

10.6.8 Network Settings


Set TCP/IP, port, Wi-Fi parameters, ISUP, and platform access.

Note
Some device models do not support Wi-Fi or mobile data settings. Refer to the actual products
when configuration.

Set Basic Network Parameters


Click Configuration → Network → Network Settings → TCP/IP .

Figure 10-3 TCP/IP Settings Page


Set the parameters and click Save to save the settings.

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NIC Type
Select a NIC type from the drop-down list. By default, it is Auto.
DHCP
If uncheck the function, you should set the IPv4 address, IPv4 subnet mask, IPv4 default
gateway, Mac address, and MTU.
If you check the function, the system will allocate the IPv4 address, IPv4 subnet mask, the IPv4
default gateway automatically.
DNS Server
Set the preferred DNS server and the Alternate DNS server according to your actual need.

Set Wi-Fi Parameters


Set the Wi-Fi parameters for device wireless connection.
Steps

Note
The function should be supported by the device.
1. Click Configuration → Network → Network Settings → Wi-Fi .

Figure 10-4 Wi-Fi Settings Page


2. Check Wi-Fi.
3. Select a Wi-Fi
- Click Connect of a Wi-Fi in the list and enter the Wi-Fi password.
- Click Manual Add and enter a Wi-Fi's SSID, working mode, security mode, and password. Click
OK.
4. Set the WLAN parameters.

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1) Set the IP address, subnet mask, and default gateway. Or enable DHCP and the system will
allocate the IP address, subnet mask, and default gateway automatically.
5. Set the DNS server. Set the preferred DNS server and alternate DNS server. Or enable DHCP and
the system will allocate the preferred DNS server and alternate DNS server automatically.
6. Click Save.

Set Port Parameters


Set the HTTP, HTTPS, HTTP Listening, RTSP and Server port parameters.
Click Configuration → Network → Network Service → HTTP(S) .
HTTP
It refers to the port through which the browser accesses the device. For example, when the
HTTP Port is modified to 81, you need to enter http://192.0.0.65:81 in the browser for login.
HTTPS
Set the HTTPS for accessing the browser. Certificate is required when accessing.
HTTP Listening
The device can send alarm information to the event alarm IP address or domain name via HTTP
protocol/HTTPS protocol. Edit the event alarm IP address or domain name, URL, port, and
protocol.

Note
The event alarm IP address or domain name should support the HTTP protocol/HTTPS protocol
to receive the alarm information.
Click Configuration → Network → Network Service → RTSP .
RTSP
It refers to the port of real-time streaming protocol.
Click Configuration → Network → Device Access → SDK Server .
SDK Server
It refers to the port through which the client adds the device.

Platform Access
Platform access provides you an option to manage the devices via platform.
Steps
1. Click Configuration → Network → Device Access → Hik-Connect to enter the settings page.

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Note
Hik-Connect is an application for mobile devices. With the App, you can view live image of the
device, receive alarm notification and so on.
2. Check Enable to enable the function.
3. Optional: Check the checkbox of Custom, and you can set the server address by yourself.
4. Enter the server IP address, and verification code.

Note
6 to 12 letters (a to z, A to Z) or numbers (0 to 9), case sensitive. You are recommended to use a
combination of no less than 8 letters or numbers.
5. Enable Video Encryption, and create the password and confirm it.

Note
After adding the device to APP, you need to enter the video encryption password to live view the
device.
6. Optional: Click View to view the device QR code. Scan the QR code to account.

Note
Scan the QR code before it loses efficacy.
7. Optional: Click More to set the network connection priority.
1) Enable WLAN or Wired Network according to your actual needs.
1) Hold and drag to adjust the access priority.
8. Click Save to enable the settings.

Set ISUP Parameters


Set the ISUP parameters for accessing device via ISUP protocol.
Steps

Note
The function should be supported by the device.
1. Click Configuration → Network → Device Access → ISUP .
2. Check Enable.
3. Set the ISUP version, server address, device ID, and the ISUP status.

Note
If you select 5.0 as the version, you should set the Encryption Key.
4. Set the Network Connection Priority. You can enable Allow Access, and click the network and
drag it to adjust the network priority.

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5. Set the ISUP listening parameters, including ISUP alarm center IP address/domain name, ISUP
alarm center URL, and ISUP alarm center port.
6. Click Save.

10.6.9 Set Video and Audio Parameters


Set the image quality and resolution.

Set Video Parameters


Click Configuration → Video/Audio → Video .

Figure 10-5 Video Settings Page


Set the camera name, stream type, video type, resolution, bit rate type, Max. bit rate and I Frame
Interval.
Click Save to save the settings after the configuration.

Note
The functions vary according to different models. Refers to the actual device for details.

Set Audio Parameters


Click Configuration → Video/Audio → Audio .
Set the audio stream type, input volume, and output volume.
Check Enable Voice Prompt according to your needs.

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10.6.10 Set Image Parameters


You can adjust the image parameters, video parameters, supplement parameters and capture
interval.
Steps
1. Click Configuration → Image .
2. Configure the parameters to adjust the image.
Video Adjust(Video Standard)
Set the video frame rate when performing live view remotely. After changing the standard,
you should reboot the device to take effect.
PAL
25 frames per second. Suitable for mainland China, Hong Kong (China), the Middle East
countries, Europe countries, etc.
NTSC
30 frames per second. Suitable for the USA, Canada, Japan, Taiwan (China), Korea, the
Philippines, etc.
Image Adjustment
Drag the block or enter the value to adjust the live video's brightness and contrast.
Supplement Light Parameters
Set the supplement light type, mode, start time and end time. You can also set the
brightness.
Capture Interval
You can select the capture interval according to your actual needs.
3. Click Default to restore the parameters to the default settings.

10.6.11 Access Control Settings

Set Authentication Parameters


Click Configuration → Access Control → Authentication Settings .

Note
The functions vary according to different models. Refers to the actual device for details.
Click Save to save the settings after the configuration.
If select Terminal Main:
Terminal/Terminal Type/Terminal Model

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Select terminal and get the terminal description. They are read-only.
Enable Authentication Device
Enable the authentication function.
Authentication
Select an authentication mode according to your actual needs from the drop-down list.
Recognition Interval
You can set the interval between 2 continuous recognition of a same person during the
authentication. In the configured interval, Person A can only recognized once. If another person
(Person B) has recognized during the interval, Person A can recognized again.
Authentication Interval
You can set the authentication interval of the same person when authenticating. The same
person can only authenticate once in the configured interval. A second authentication will be
failed.
Alarm of Max. Failed Attempts
Enable to report alarm when the card reading attempts reach the set value.
Tampering Detection
Enable the anti-tamper detection for the card reader.
Card No. Reversing
The read card No. will be in reverse sequence after enabling the function.
If select Terminal Sub:
Terminal/Terminal Type/Terminal Model
Select terminal and get the terminal description. They are read-only.
Enable Authentication Device
Enable the authentication function.
Sub Card Reader Position
You can select sub card reader position as different or same side as the main card reader.
Authentication
Select an authentication mode according to your actual needs from the drop-down list.
Recognition Interval
You can set the interval between 2 continuous recognition of a same person during the
authentication. In the configured interval, Person A can only recognized once. If another person
(Person B) has recognized during the interval, Person A can recognized again.
Alarm of Max. Failed Attempts
Enable to report alarm when the card reading attempts reach the set value.
Communication with Controller Every

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When the access control device cannot connect with the card reader for longer than the set
time, the card reader will turn offline automatically.
Max. Interval When Entering Password
When you entering the password on the card reader, if the interval between pressing two digits
is longer than the set value, the digits you pressed before will be cleared automatically.
OK LED Polarity/Error LED Polarity
Set OK LED Polarity/Error LED Polarity of the access control device according to the card reader
parameters. Generally, adopts the default settings.
Tampering Detection
Enable the anti-tamper detection for the card reader.

Set Door Parameters


Click Configuration → Access Control → Door Parameters .

Figure 10-7 Door Parameters Settings Page


Click Save to save the settings after the configuration.
Door No.
Select the device corresponded door No.
Name
You can create a name for the door.
Open Duration
Set the door unlocking duration. If the door is not opened for the set time, the door will be
locked.

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Door Open Timeout Alarm


An alarm will be triggered if the door has not been closed within the configured time duration.
Door Contact
You can set the door contact as Remain Open or Remain Closed according to your actual needs.
By default, it is Remain Closed.
Exit Button Type
You can set the exit button as Remain Open or Remain Closed according to your actual needs.
By default, it is Remain Open.
Door Lock Powering Off Status
You can set the door lock status when the door lock is powering off. By default, it is Remain
Closed.
Extended Open Duration
The door contact can be enabled with appropriate delay after person with extended access
needs swipes her/his card.
Door Remain Open Duration with First Person
Set the door open duration when first person is in. After the first person is authorized, it allows
multiple persons access the door or other authentication actions.
Duress Code
The door can open by inputting the duress code when there is duress. At the same time, the
client can report the duress event.
Super Password
The specific person can open the door by inputting the super password.

Note
The duress code and the super code should be different.

Set Terminal Parameters


You can set terminal parameters for accessing.
Click Configuration → Access Control → Terminal Parameters .
You can set Working Mode as Access Control Mode. The access control mode is the device normal
mode. You should authenticate your credential for accessing.
Click Save to save the settings after the configuration.

Set RS-485 Parameters


You can set the RS-485 parameters including the peripheral, address, baud rate, etc.

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Click Configuration → Access Control → RS-485 .


Check Enable, and set the parameters.
Peripheral Type
Select a peripheral from the drop-down list according the actual situation. You can select from
Card Reader, Extension Module, or Access Controller.

Note
After the peripheral is changed and saved, the device will reboot automatically.
RS-485 Address
Set the RS-485 Address according to your actual needs.

Note
If you select Access Controller: If connect the device to a terminal via the RS-485 interface, set
the RS-485 address as 2. If you connect the device to a controller, set the RS-485 address
according to the door No.
Baud Rate
The baud rate when the devices are communicating via the RS-485 protocol.
Output Type
If you select Access Controller as the peripheral type, you should set the parameter. The device
will output the card No. or the employee ID to the access controller.
Click Save to save the settings.

Set Wiegand Parameters


You can set the Wiegand transmission direction.
Steps

Note
Some device models do not support this function. Refer to the actual products when configuration.
1. Click Configuration → Access Control → Wiegand Settings .

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Figure 10-8 Wiegand


2. Check Wiegand to enable the Wiegand function.
3. Set a transmission direction.
Output
The can connect an external access controller. And the two devices will transmit the card No.
via Wiegand 26 or 34.
4. Click Save to save the settings.

Note
If you change the peripheral, and after you save the device parameters, the device will reboot
automatically.

10.6.12 Card Settings

Set Card Security


Click Configuration → Card Settings → Card Type to enter the settings page.
Set the parameters and click Save.
Enable NFC Card
In order to prevent the mobile phone from getting the data of the access control, you can
enable NFC card to increase the security level of the data.
Enable M1 Card
Enable M1 card and authenticating by presenting M1 card is available.

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M1 Card Encryption
Sector
M1 card encryption can improve the security level of authentication.
Enable the function and set the encryption sector. By default, Sector 13 is encrypted. It is
recommended to encrypt sector 13.
Enable EM Card
Enable EM card and authenticating by presenting EM card is available.
DESFire Card Read Content
After enable the DESFire card content reading function, the device can read the DESFire card
content.
Enable FeliCa Card
The device can read the data from FeliCa card when enabling the FeliCa card function.

Set Card No. Authentication Parameters


Set the card reading content when authenticate via card on the device.
Go to Configuration → Card Settings → Card No. Authentication Settings .
Select a card authentication mode and click Save.
Full Card No.
All card No. will be read.
Wiegand 26 (3 bytes)
The device will read card via Wiegand 26 protocol (read 3 bytes).
Wiegand 34 (4 bytes)
The device will read card via Wiegand 34 protocol (read 4 bytes).

10.6.13 Video Intercom Settings

Set Video Intercom Parameters


The device can be used as a door station, outer door station, or access control device. You should
set the device No. before usage.
Click Configuration → Intercom → Device No. .
If set the device type as Door Station or Access Control Device, you can set the floor No. and No.,
and click More to set Community No., Building No., and Unit No.
Click Save to save the settings after the configuration.
Device Type

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The device can be used as a door station or outer door station. Select a device type from the
drop-down list.

Note
If you change the device type, you should reboot the device.
Floor No.
Set the device installed floor No.
No.
Set the device No.

Note
● If you change the No., you should reboot the device.
● The main door station No. is 0, and the sub door station No. ranges from 1 to 16.

Community No.
Set the device community No.
Building No.
Set the device building No.
Unit No.
Set the device unit No.

Note
If you change the No., you should reboot the device.
If set the device type as Outer Door Station, you can set the period No., outer door station No.,
and community No.
Outer Door Station No.
If you select outer door station as the device type, you should enter a number between 1 and
99.

Note
If you change the No., you should reboot the device.
Community No.
Set the device community No.

Linked Network Settings


Enable the communication between access control device, and video intercom server.

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Steps
1. Click Configuration → Intercom → Linked Settings to enter the settings page.
2. Set parameters.
SIP Server IP Address
Set the IP address of the SIP server.
Main Station IP
IP address of the main station.
3. Click Save.

Press Button to Call


Steps
1. Click Intercom → Press Button to Call to enter the settings page.
2. Set the parameters.
- Check Call Management Center,Specified Indoor Station,Indoor Station or APP to set the
button.

Note
If you check Call Specified Indoor Station, you should enter the specified indoor station No.

10.6.14 Time and Attendance Settings


If you want to track and monitor when the persons start/stop work and monitor their working
hours and late arrivals, early departures, time taken on breaks, and absenteeism, you can add the
person to the shift group and assign a shift schedule (a rule for the attendance defining how the
schedule repeats, the shift type, break settings, and the card swiping rule.) to the shift group to
define the attendance parameters for the persons in the shift group.

Disable Attendance Mode via Web


Disable the attendance mode and the system will not display the attendance status on the initial
page.
Steps
1. Click Configuration → Platform Attendance to enter the settings page.
2. Disable the Time and Attendance.
Result
You will not view or configure the attendance status on the initial page. And the system will follow
the attendance rule that configured on the platform.

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Time Settings
Steps
1. Click Configuration → Platform Attendance to enter the settings page.
2. Select Schedule Template.
3. Drag mouse to set the schedule.

Note
Set the schedule from Monday to Sunday according to the actual needs.
4. You can enable On/off Work, Break, Overtime according to your actual needs and set the
custom name.
5. Optional: Select a timeline and click Delete. Or click Delete All to clear the settings.
6. Click Save.

Set Manual Attendance via Web


Set the attendance mode as manual, and you should select a status manually when you take
attendance.
Before You Start
Add at least one user, and set the user's authentication mode. For details, see User Management.
Steps
1. Click Configuration → Platform Attendance to enter the settings page.
2. Set the Attendance Mode as Manual.
3. Enable the Attendance Status Required and set the attendance status lasts duration.
4. Enable a group of attendance status.

Note
The Attendance Property will not be changed.
5. Optional: Select an status and change its name if required.
Result
You should select an attendance status manually after authentication.

Note
If you do not select a status, the authentication will be failed and it will not be marked as a valid
attendance.

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Set Auto Attendance via Web


Set the attendance mode as auto, and you can set the attendance status and its available schedule.
The system will automatically change the attendance status according to the configured schedule.
Before You Start
Add at least one user, and set the user's authentication mode. For details, see User Management.
Steps
1. Click Configuration → Platform Attendance to enter the settings page.
2. Set the Attendance Mode as Auto.
3. Enable the Attendance Status Required function.
4. Enable a group of attendance status.

Note
The Attendance Property will not be changed.
5. Optional: Select an status and change its name if required.
6. Set the status' schedule. Refers to Time Settings for details.

Set Manual and Auto Attendance via Web


Set the attendance mode as Manual and Auto, and the system will automatically change the
attendance status according to the configured schedule. At the same time you can manually
change the attendance status after the authentication.
Before You Start
Add at least one user, and set the user's authentication mode. For details, see User Management.
Steps
1. Click Configuration → Platform Attendance to enter the settings page.
2. Set the Attendance Mode as Manual and Auto.
3. Enable the Attendance Status Required function.
4. Enable a group of attendance status.

Note
The Attendance Property will not be changed.
5. Optional: Select an status and change its name if required.
6. Set the status' schedule. Refers to Time Settings for details.
Result
On the initial page and authenticate. The authentication will be marked as the configured
attendance status according to the schedule. If you tap the edit icon on the result tab, you can
select a status to take attendance manually, the authentication will be marked as the edited
attendance status.

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Example
If set the Break Out as Monday 11:00, and Break In as Monday 12:00, the valid user's
authentication from Monday 11:00 to 12:00 will be marked as break.

10.6.15 Set Privacy Parameters


Set the event storage type, picture upload and storage parameters, and the picture clearing
parameters.
Go to Configuration → Security → Privacy Settings

Event Storage Settings


Select a method to delete the event. You can select from Delete Old Events Periodically, Delete
Old Events by Specified Time, or Overwriting.
Delete Old Events Periodically
Drag the block or enter number to set the period for event deleting. All events will be deleted
according to the configured time duration.
Delete Old Events by Specified Time
Set a time and all events will be deleted on the configured time.
Overwriting
The earliest 5% events will be deleted when the system detects the stored events has been over
95% of the full space.

Authentication Settings
Display Authentication Result
You can check Face Picture, Name, and Employee ID, to display the authentication result.
Name De-identification
You can check Name De-identification, and the whole name will not be displayed.
Authentication Result Display Duration
You can set the authentication result display duration.

Picture Uploading and Storage


Save Picture When Authenticating
Save picture when authenticating automatically.
Save Registered Picture
The registered face picture will be saved to the system if you enable the function.
Save Pictures After Linked Capture
If you enable this function, you can save the picture captured by linked camera to the device.

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Clear All Pictures in Device

Note
All pictures cannot be restored once they are deleted.
Clear Registered Face Pictures
All registered pictures in the device will be deleted.
Clear Captured Pictures
All captured pictures in the device will be deleted.

10.6.16 Set Password Mode


Before configuring passwords, it is necessary to clarify whether the password is a device-set
personal PIN or a platform-applied personal PIN. If it is a device-set personal PIN, it can be created
or edited on the device or on the web, and cannot be set on other platforms; If it is a platform-
applied personal PIN, it can be created or edited on the platform, and issued to the device before it
can be used. It cannot be set on the device or on the web.
Steps
1. Click Configuration → Security → Password Mode
Device-Set Personal PIN
It can be created or edited on the device or on the web, and cannot be set on other
platforms.
Platform-Applied Personal PIN
It can be created or edited on the platform, and issued to the device before it can be used. It
cannot be set on the device or on the web.
2. Click Save.

10.6.17 Set Biometric Parameters

Set Basic Parameters


Click Configuration → Smart → Smart .

Note
The functions vary according to different models. Refers to the actual device for details.

Click Save to save the settings after the configuration.


Face Anti-spoofing

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Enable or disable the live face detection function. If enabling the function, the device can
recognize whether the person is a live one or not.

Note
Biometric recognition products are not completely applicable to anti-spoofing environments. If
you require a higher security level, use multiple authentication modes.
Anti-spoofing Detection Level
After enabling the face anti-spoofing function, you can set the matching security level when
performing anti-spoofing detection.
Recognition Distance
Select the distance between the authenticating user and the device camera.
Pitch Angle
The maximum pitch angle when starting face authentication.
Yaw Angle
The maximum yaw angle when starting face authentication.
Face Picture Quality Grade for Applying
Set the face picture's grade.
1:1 Matching Threshold
Set the matching threshold when authenticating via 1:1 matching mode. The larger the value,
the smaller the false accept rate and the larger the false rejection rate.
1:N Matching Threshold
Set the matching threshold when authenticating via 1:N matching mode. The larger the value,
the smaller the false accept rate and the larger the false rejection rate.
Face Recognition Timeout Value
Set the timeout value when face recognizing. If the face recognition time is longer than the
configured value, the system will pop up a prompt.
ECO Mode
After enabling the ECO mode, the device will use the IR camera to authenticate faces in the low
light or dark environment. And you can set the ECO mode threshold, ECO mode (1:N), and ECO
mode (1:1).
ECO Mode Threshold
The larger the value, the device enter the ECO Mode easier.
ECO Mode (1:1) Threshold
Set the matching threshold when authenticating via ECO mode 1:1 matching mode. The larger
the value, the smaller the false accept rate and the larger the false rejection rate.
ECO Mode (1:N) Threshold

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Set the matching threshold when authenticating via ECO mode 1:N matching mode. The larger
the value, the smaller the false accept rate and the larger the false rejection rate
Face with Mask Detection
After enabling the face without mask detection, the system will recognize the captured face
with mask picture or not. You can set face with mask1:N matching threshold, it's ECO mode, and
the strategy.
None
The function is disabled. The device will not detect whether a person is wearing a face mask
or not.
Reminder of Wearing Face Mask
If the person do not wear the face mask when authenticating, the device will pop up a
prompt and the door will open.
Must Wear Face Mask
If the person do not wear the face mask when authenticating, the device will pop up a
prompt and the door will keep closed.
Face with Mask & Face (1:1)
Set the matching value when authenticating with face mask via 1:1 matching mode. The larger
the value, the smaller the false accept rate and the larger the false rejection rate.
Face with Mask 1:N Match Threshold
Set the matching threshold when authenticating with face mask via 1:N matching mode. The
larger the value, the smaller the false accept rate and the larger the false rejection rate.
Face with Mask & Face 1:1 Match Threshold (ECO)
Set the matching value when authenticating with face mask via ECO mode 1:1 matching mode.
The larger the value, the smaller the false accept rate and the larger the false rejection rate.
Face with Mask & Face 1:N Match Threshold (ECO)
Set the matching threshold when authenticating with face mask via ECO mode 1:N matching
mode. The larger the value, the smaller the false accept rate and the larger the false rejection
rate.
Enable Hard Hat Detection
After enabling the hard hat detection, you can set the strategy.
None
The function is disabled. The device will not detect whether a person is wearing a hard hat or
not.
Reminder of Wearing
If the person do not wear the hard hat when authenticating, the device will pop up a prompt
and the door will open.
Must Wear

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If the person do not wear the hard hat when authenticating, the device will pop up a prompt
and the door will keep closed.

Fingerprint Security Level


Select the fingerprint security level.
The higher is the security level, the lower is the false acceptance rate (FAR).
The higher is the security level, the higher is the false rejection rate (FRR).
Set Recognition Area
Click Configuration → Smart → Area Configuration .
Drag the yellow frame in the live video to adjust the recognition area. Only the face within the area
can be recognized by the system.
Or drag the block of each parameter to set the area.
Click Save.
Click or , or to capture pictures, record videos, and view full screen live video.

10.6.18 Preference Settings


Set the theme, notice publication, prompt schedule, custom prompt, and authentication result
text.

Set Preference
You can set the display theme and the sleep time for the device.

Set Theme
Click Configuration → Preference → Screen Display .
Sleep
Enable Sleep and the device will enter the sleep mode when no operation within the configured
sleep time.
Display Mode
You can select display theme for device authentication. You can select Display Mode as
Authentication or Simple. When you select Simple, the information of name, ID, face picture
will be not displayed.

Notice Publication
You can set the notice publication for the device.
Click Configuration → Preference → Notice Publication .
Theme Management

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Click Media Library Management → + to upload the picture from the local PC.

Note
Only the format of JPG is supported. Each picture should be smaller than 1 MB with resolution
up to 1920*1280. Up to 8 pictures are supported.
You can click +, and set Name and Type to create a theme. After creating the theme, click + in
the Theme Management panel to select pictures in the media library. Click OK to add pictures
to the theme.
Drag the block or enter the number to set the slide show interval. The picture will be changed
according to the interval.

Note
The slide show interval ranges from 1 s to 10 s.

Click Edit Name to change the them name. Click Delete Program to delete the theme.
Schedule Management
After you have created a theme, you can select the theme and draw a schedule on the time line.
Select the drawn schedule, and you can edit the exact start and end time.
Select the drawn schedule and you can click Clear or Clear All to delete the schedule.

Customize Audio Content


Customize the output audio content when authentication succeeded and failed.
Steps
1. Click Configuration → Preference → Prompt Schedule .
2. Enable the function.
3. Set the appellation.
4. Set the time period when authentication succeeded.
1) Click Add Time Duration.
2) Set the time duration and the language.

Note
If authentication is succeeded in the configured time duration, the device will broadcast the
configured content.
3) Enter the audio content.
4) Optional: Repeat substep 1 to 3.
5) Optional: Click to delete the configured time duration.
5. Set the time duration when authentication failed.
1) Click Add Time Duration.
2) Set the time duration and the language.

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Note
If authentication is failed in the configured time duration, the device will broadcast the
configured content.
3) Enter the audio content.
4) Optional: Repeat substep 1 to 3.
5) Optional: Click to delete the configured time duration.
6. Click Save.

Customize Prompt Voice


You can customize prompt voices for the device.
Steps
1. Click Configuration → Preference → Custom Prompt .
2. Click → and import audio file from local PC according to your actual needs.

Note
The uploaded audio file should be less than 512 kb, in WAV format.

Configure Authentication Result Text


Steps
1. Go to Configuration → Preference → Authentication Result Text .
2. Enable Customize Authentication Result Text.
3. Enter custom texts.
4. Click Save.

10.6.19 Upgrade and Maintenance


Reboot device, restore device parameters, and upgrade device version.

Reboot Device
Click Maintenance and Security → Maintenance → Restart .
Click Restart to reboot the device.
Upgrade
Click Maintenance and Security → Maintenance → Upgrade .
Select an upgrade type from the drop-down list. Click and select the upgrade file from your
local PC. Click Upgrade to start upgrading.
If the device has been connected to Hik-Connect and network, when there is a new installation
package in Hik-Connect, you can click Upgrade after Online Update to upgrade the device system.

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Note
Do not power off during the upgrading.

Restore Parameters
Click Maintenance and Security → Maintenance → Backup and Reset .
Restore All
All parameters will be restored to the factory settings. You should activate the device before
usage.
Restore
The device will restore to the default settings, except for the device IP address and the user
information.

Import and Export Parameters


Click Maintenance and Security → Maintenance → Backup and Reset .
Export
Click Export to export the device parameters.

Note
You can import the exported device parameters to another device.
Import
Click and select the file to import. Click Import to start import configuration file.
Click Advanced Settings, and enter the admin password.
Face Parameter
Custom Anti-Spoofing Detection
Face Liveness Level
After enabling face anti-spoofing function, you can set the matching security level when
performing live face authentication.
Anti-Spoofing Detection Threshold
The larger the value, the smaller the false accept rate and the larger the false rejection
rate. The smaller the value, the larger the false accept rate and the smaller the false
rejection rate.
Lock Face for Anti-Spoofing Protection
After enabling this function, the device will lock automatically when anti-spoofing detection
failed.
Lock Duration

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The lock duration after enabling Lock Face for Anti-Spoofing Protection when anti-spoofing
detection failed.
Unlock
You can click Unlock according to your needs.
Version Information
You can view the device information.

10.6.20 Device Debugging


You can set device debugging parameters.
Steps
1. Click Maintenance and Security → Maintenance → Device Debugging .
2. You can set the following parameters.
Enable SSH
To raise network security, disable SSH service. The configuration is only used to debug the
device for the professionals.
Print Log
You can click Export to export log.
Capture Network Packet
You can set the Capture Packet Duration, Capture Packet Size, and click Start to capture.

10.6.21 Log Query


You can search and view the device logs.
Go to Maintenance and Security → Maintenance → Log .
Set the major and minor type of the log type. Set the start time and end time for searching, and
click Search.
The results will be displayed below, which including the No., time, the major type the minor type,
the channel No., the local/remote user information, the remote host IP, etc.

10.6.22 Security Mode Settings


Set the security mode for logging in the client software.
On the Device for Management page, click Maintenance and Security → Security → Security
Service .
Select a security mode, and click Save.
Security Mode

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High security level for user information verification when logging in the client software.
Compatible Mode
The user information verification is compatible with the old client software version when
logging in.

10.6.23 Certificate Management


It helps to manage the server/client certificates and CA certificate.

Note
The function is only supported by certain device models.

Create and Install Self-signed Certificate


Steps
1. Go to Configuration → System → Security → Certificate Management .
2. In the Certificate Files area, select a Certificate Type from the drop-down list.
3. Click Create.
4. Input certificate information.
5. Click OK to save and install the certificate.
The created certificate is displayed in the Certificate Details area.
The certificate will be saved automatically.
6. Download the certificate and save it to an asking file in the local computer.
7. Send the asking file to a certification authority for signature.
8. Import the signed certificate.
1) Select a certificate type in the Import Passwords area, and select a certificate from the local,
and click Install.
2) Select a certificate type in the Import Communication Certificate area, and select a certificate
from the local, and click Install.

Install Other Authorized Certificate


If you already has an authorized certificate (not created by the device), you can import it to the
device directly.
Steps
1. Go to Configuration → System → Security → Certificate Management .
2. In the Import Passwords and Import Communication Certificate areas, select certificate type
and upload certificate.
3. Click Install.

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Install CA Certificate
Before You Start
Prepare a CA certificate in advance.
Steps
1. Go to Configuration → System → Security → Certificate Management .
2. Create an ID in the Inport CA Certificate area.

Note
The input certificate ID cannot be the same as the existing ones.
3. Upload a certificate file from the local.
4. Click Install.

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Chapter 11 Other Platforms to Configure


You can also configure the device via iVMS-4200 Client Software or HikCentral Access Control. For
details, see the platforms' user manual.
iVMS-4200 Client Software
Click/tap the link to view the client software's user manual.
http://enpinfodata.hikvision.com/analysisQR/showQR/ca930247
HikCentral Access Control (HCAC)
Click/tap the link to view the HCAC's user manual.
http://enpinfodata.hikvision.com/analysisQR/showQR/f2f6cf42

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Appendix A. Tips for Scanning Fingerprint

Recommended Finger
Forefinger, middle finger or the third finger.
Correct Scanning
The figure displayed below is the correct way to scan your finger:

You should press your finger on the scanner horizontally. The center of your scanned finger should
align with the scanner center.
Incorrect Scanning
The figures of scanning fingerprint displayed below are incorrect:

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Environment
The scanner should avoid direct sun light, high temperature, humid conditions and rain.
When it is dry, the scanner may not recognize your fingerprint successfully. You can blow your
finger and scan again.
Others
If your fingerprint is shallow, or it is hard to scan your fingerprint, we recommend you to use other
authentication methods.
If you have injuries on the scanned finger, the scanner may not recognize. You can change another
finger and try again.

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Appendix B. Tips When Collecting/Comparing Face


Picture
The position when collecting or comparing face picture is as below:

Positions (Recommended Distance: 0.5 m)

Expression
● Keep your expression naturally when collecting or comparing face pictures, just like the
expression in the picture below.

● Do not wear hat, sunglasses, or other accessories that can affect the facial recognition function.
● Do not make your hair cover your eyes, ears, etc. and heavy makeup is not allowed.

Posture
In order to get a good quality and accurate face picture, position your face looking at the camera
when collecting or comparing face pictures.

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Size
Make sure your face is in the middle of the collecting window.

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Appendix C. Tips for Installation Environment

1. Light Source Illumination Reference Value


Candle: 10Lux

Bulb: 100~850Lux

Sunlight: More than 1200Lux

2. Avoid backlight, direct and indirect sunlight

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Appendix D. Dimension

Figure D-1 Dimension

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