UD28082B A - DS KH6320 WTDE1 Series Network Indoor Station - Configuration Guide - V1.1 - 20230214

DS-KH6320-WTDE1 Series Network Indoor
Station
Configuration Guide
DS-KH6320-WTDE1 Series Network Indoor Station Configuration Guide
Legal Information
©2023 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual

The Manual includes instructions for using and managing the Product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information
contained in the Manual is subject to change, without notice, due to firmware updates or other
reasons. Please find the latest version of this Manual at the Hikvision website ( https://
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ii
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Note
important points of the main text.
iii
Regulatory Information
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE"
and comply therefore with the applicable harmonized European standards listed
under the EMC Directive 2014/30/EU, RE Directive 2014/53/EU,the RoHS Directive
2011/65/EU
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Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to
the following two conditions:
1. this device may not cause interference, and
2. this device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radioexempts de licence. L'exploitation est autorisée aux deux conditions suivantes :
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage
est susceptible d'en compromettre le fonctionnement.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a
type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce
potential radio interference to other users, the antenna type and its gain should be so chosen that
the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful
communication.
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Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner

avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par
Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intention des
autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope
rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une
communication satisfaisante.
This equipment should be installed and operated with a minimum distance 20cm between the
radiator and your body.
Cet équipement doit être installé et utilisé à une distance minimale de 20 cm entre le radiateur et
votre corps.
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Contents
Chapter 1 About this Manual ...................................................................................................... 1
Chapter 2 Local Operation .......................................................................................................... 2
2.1 Quick Operation ..................................................................................................................... 2
2.2 Basic Settings ......................................................................................................................... 8
2.2.1 Set Indoor Station Network Parameters ....................................................................... 9
2.2.2 Connect to Wi-Fi ........................................................................................................... 9
2.2.3 Set Linked Device IP .................................................................................................... 10
2.2.4 Set Local Information .................................................................................................. 12
2.2.5 Analog Doorphone Settings ........................................................................................ 14
2.2.6 Add Camera ................................................................................................................ 15
2.2.7 SIP Settings .................................................................................................................. 16
2.2.8 Zone and Alarm Settings ............................................................................................. 17
2.3 Password Settings ................................................................................................................ 19
2.3.1 Modify Admin Password ............................................................................................. 19
2.3.2 Modify Arm/Disarm Password .................................................................................... 20
2.3.3 Modify Unlock/Duress Code ....................................................................................... 20
2.3.4 Modify SIP Password ................................................................................................... 21
2.4 Synchronize Time ................................................................................................................. 21
2.5 Sound Settings ..................................................................................................................... 22
2.5.1 Call Settings ................................................................................................................. 22
2.5.2 Volume Settings .......................................................................................................... 24
2.6 Link to the Mobile Client ...................................................................................................... 25
2.7 System Settings .................................................................................................................... 26
2.7.1 General Settings .......................................................................................................... 26
2.7.2 Maintenance ............................................................................................................... 28
2.7.3 Preference ................................................................................................................... 29
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2.8 Output Settings .................................................................................................................... 29

2.9 Device Information .............................................................................................................. 30
Chapter 3 Remote Operation via the Client Software ................................................................ 31
3.1 Activate via iVMS-4200 Client Software ............................................................................... 31
3.2 Device Management ............................................................................................................ 31
3.2.1 Add Video Intercom Devices ....................................................................................... 32
3.2.2 Modify Network Information ...................................................................................... 34
3.3 System Configuration ........................................................................................................... 35
3.4 Remote Configuration .......................................................................................................... 35
3.4.1 System ......................................................................................................................... 35
3.4.2 Video Intercom ........................................................................................................... 41
3.4.3 Network ...................................................................................................................... 51
3.5 Person Management ............................................................................................................ 55
3.5.1 Organization Management ......................................................................................... 56
3.5.2 Person Management ................................................................................................... 57
Appendix A. Communication Matrix and Device Command ...................................................... 60
vii
Chapter 1 About this Manual

Get the manual and related software from or the official website (http://www.hikvision.com).
Product Model
Network Indoor Station DS-KH6320-WTDE1
1
Chapter 2 Local Operation
2.1 Quick Operation

After device activation, the wizard page will pop up. The description is for other indoor stations.
Steps
1. Choose language and tap Next.
Figure 2-1 Language Settings

2. Set password reset methods and tap Next.
- Bind an email address. If you forget your admin and activation password, you can change the
password via the reserved email address.
- Tap Change to Security Question to select security questions and enter the answers. If you
forget your admin and activation password, you can change the password via answering the
questions.
2
Figure 2-2 Password Reset Methods

3. Set network parameters and tap Next.
- Edit Local IP, Subnet Mask and Gateway parameters manually.
- Enable Auto Get IP address, the device will get network parameters automatically.
Figure 2-3 Network Parameters
3
4. Configure the indoor station.

1) Select Device Type as Indoor Station or Indoor Extension.
2) Set Floor No..
3) Set Room No..
4) Configure advanced settings. Set Comminity No., Building No. and Unit No.
5) Set Registration Password.
6) Tap Next.
Figure 2-4 Indoor Station Settings

5. Enable the Wi-Fi function. Select a Wi-Fi from the list and enter the Wi-Fi's password to get
connected. Tap Next.
Note
The device should support Wi-Fi.
4
Figure 2-5 Wi-Fi

6. Set time and tap Next.
Note
The time can be synchronized to door stations.
1) Select the Time Zone.
2) Tap Date Format and Time Format to set the time format.
3) Tap Time to set time manually.
4) Enable DST.Set the DST start time, end time and bias time.
5
Figure 2-6 Time Settings

7. Configure the Hik-Connect service settings.
1) Enable Hik-Connect service.
2) Edit verification code or use the activation password by default.
3) View Hik-Connect Server Status.
4) Scan the first QR Code to download the APP of Hik-Connect. Scan the second QR Code to add
your device to the APP. After adding the device to the APP, you can configure the device
remotely.
5) Tap Next.
6
Figure 2-7 Hik-Connect Service Settings

8. Link related devices and tap Next. If the device and the indoor station are in the same LAN, the
device will be displayed in the list.
Figure 2-8 Related Device

1) Tap the door station in the list to link.
7
Note
If the door station is inactive, the system will pop up the dialog to activate the door station.
2) Edit the network parameters of the door station manually.
3) Tap Next.
9. Optional: Enable Indoor Station and link related indoor extension devices. Tap Finish. If the
indoor extension and the indoor station are in the same LAN, the device will be displayed in the
list. Tap the device or enter the serial No. to link.
Figure 2-9 Related Device

1) Tap the indoor extension in the list to link.
Note
If the indoor extension is inactive, the system will pop up the dialog to activate the device.
10. Tap Finish to save the settings.
2.2 Basic Settings

Basic settings is required before starting using the indoor station. It is necessary to set the indoor
station network, room No., linked devices, device time display, and so on.
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2.2.1 Set Indoor Station Network Parameters

Network connection is mandatory for the use of the indoor station. Set the network parameters
after activating the indoor station. Only when the IP address of the indoor station is in the same
network segment as other devices, it can work properly in the same system.
Steps
Note
The default IP address of the indoor station is 192.0.0.64.
Figure 2-10 Network Information

Two ways are available for you to set IP address: DHCP, and set IP address manually.
1. Tap Settings → → Configuration , and enter admin (activation) password.
2. Tap to enter the network settings page.
3. Set the network parameters.
- Enable DHCP, and the system can assign an IP address of the indoor station automatically.
- Disable the DHCP function, and set the IP address manually. You should set the device IP
address, the gateway, the DNS address.
2.2.2 Connect to Wi-Fi

Set Wi-Fi connection.
9
Tap Settings → . Enable Wi-Fi, and the indoor station will search available Wi-Fi automatically.
Note
The Wi-Fi IP can be changed.
Figure 2-11 Wi-Fi Settings

Select an Wi-Fi and connect.
2.2.3 Set Linked Device IP

Linked network parameters refers to the network parameters of devices (like door station,
doorphone, main station, center, etc.), to which the indoor station is linked. Linked devices for the
indoor station refers to door station, center, main station, and doorphone.
With the private SIP protocol, intercom can be realized only when all these devices are in the same
network segment with the indoor station.
Steps
Note
● The doorphone does not support adding with the standard SIP protocol.
● Here take main door station network settings as example.
1. Tap Settings → → Configuration → to enter the device management page.
10
Note
Default admin password is the activation password.
2. Tap Main Door Station to pop up the device information dialog.
Figure 2-13 Device Information
Set the parameters of the linked door station. Tap to set parameters of the door station.
3. Select a device to link. Edit the following parameters.
Name
You can edit the name of the device.
Language
Select a language from the drop-down list for the device.
Network
Enable Auto Get IP Address and the system will assign IP address, subnet mask, and gateway
automatically. Or edit the IP address, subnet mask, and gateway manually.
Door Lock Parameters
After wire the lock with the door station, you can set name and door opening duration
according to your needs.
Note
Up to 2 locks can be configured.
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Volume Settings
Set microphone volume and output volume.
Call Number Settings
The call No. should be the same as the indoor station's room No. If press the call button of
the door station, you can call the indoor station directly.
Public Password
You can use the public password to open the door station related door lock. Select the public
password type. Enter the old password and new password and then confirm the new
password. Tap OK to save the settings.
Restore to Default Settings
Restore All
All parameters will be restored to the factory settings. The system will reboot to take
effect.
Device Reboot
Reboot the device.
2.2.4 Set Local Information

Indoor station No. and the indoor extension No. are numbers, which can be dialed by other devices
to call the indoor station and the indoor extension in an intercom system. The indoor station No., is
composed of the floor No., room No., community No., building No. and unit No.
The indoor extension No. Should be a numeric from 1 to 5.
Up to 5 indoor extensions can be set for 1 indoor station.
Steps
1. Tap Settings → → Configuration → to enter the indoor station No. settings page.
Note
Default admin password is the activation password.
12
Figure 2-14 Set Indoor Station No.

2. Select Indoor Station to set the room information, live view duration, SIP parameters and
password.
Room Information
You can set room name, floor No., and room No. Tap Advanced Settings to set community
No., building No. and unit No. if you need.
Note
● Community No., building No., and unit No. can be omitted if there is no such information.
● If there are two indoor stations that are in the same building, and should call each other,
enter the the room No. directly to call.
● If there are two indoor stations that are in two buildings, and should call each other, enter
the building No. and the room No. to call. For examle, call 1-405 to call room 405 in
building 1.
Live View Duration

You can set the duration of live view.
SIP Settings
You can set SIP parameters. For more details, please refer to: SIP Settings
Password Settings
You can set unlock password and duress code.
3. Select Indoor Extension to set the room information, live view duration, registration password
and enable SIP 1.0 according to your needs.
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Room Information
You can set room name and No. Tap Advanced to set the community No., building No., and
unit No. if you need.
When calling the indoor station and the two devices are in the same building, you can call the
room No. directly.
Live View Duration
You can set the duration of live view.
Registration Password
You can create a new registration password.
Enable SIP 1.0
You can enable SIP 1.0 protocol according to your needs.
2.2.5 Analog Doorphone Settings

The analog doorphone and sub doorphone share the capacity quantity. You can add maximum 1
doorphone + 14 sub doorphone + 2 analog doorphone to one indoor station. (If there is no analog
doorphone, you can add 1 doorphone + 16 sub doorphone to one indoor station.)
Steps
2. Tap to enter the device management page.
3. Tap Analog Doorphone.
4. Set the name and the unlock time. Click OK to save the settings.
14
Figure 2-15 Analog Doorphone
Note
The unlock time is between 1 s to 255 s.
2.2.6 Add Camera

Steps
2. Tap to enter the device management page.
3. Tap + to pop up the dialog box.
4. Select a protocol to add the camera.
- Select HIK Protocol and you can add the camera depended on the HIK protocol.
Enter the device name, IP address, user name and the password of the camera. Edit port No.
and channel No.
Exit the page to save the settings.
- Select Open Network Video Interface to add the camera.
Enter the device name, IP address, user name and the password of the camera.
Exit the page to save the settings.
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2.2.7 SIP Settings

Devices can communicate with each other via SIP protocol. You create set the SIP register
password, enable standard SIP and set VOIP account.
Steps
2. Tap SIP Settings in Local Information Page.
Figure 2-16 SIP Settings

3. Set SIP registration password.
1) Tap Registration Password.
2) Create a new SIP registration password and confirm the password.
3) Tap OK.
4. Optional: Enable standard SIP.
1) Slide to Enable Standard SIP.
2) Tap VOIP Account Settings and configure the account information, including the user name,
the phone number, the registered user name, the password, the domain, the port No., and
the expiration date.
16
Figure 2-17 VOIP Account Settings
Note
Up to 32 characters are allowed in the user name.
2.2.8 Zone and Alarm Settings
Zone Settings
You can set the zone type, alarm type and delay time and other parameters of 2 zones.
Before You Start
Tap Settings → to enable Alarm.
Steps
Note
Arming status page and zone settings page are hidden by default. You should enable alarm function
first.
1. Tap Settings → → Zone Settings to enter the zone settings page.
17
Figure 2-18 Zone Settings

2. Press a zone to pop up the zone editing dialogue box.
3. Set the zone type, alarm type, status of arming status, entering delay, and exiting delay.
4. Tap OK to save the settings.
Note
● 2 zone types are selectable: Smoke Detector and Gas Detector.
● For Gas Detector and Smoke Detector, the alarm type is set as default 24h alarm. The alarm
type of them can not be changed.
Arming Mode Settings

4 arming modes can be configured: stay mode, away mode, sleeping mode and custom mode.
Before You Start
Tap Settings → → Shortcut Settings to enable Alarm.
Steps
Note
On the home page, the arming status function and zone settings function are hidden by default.
You should enable the alarm function first.
1. Back to the home page, tap Settings → → Scene Settings to enter the arming mode settings
page.
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2. Tap Stay Mode, Away Mode, Sleeping Mode, or Custom to enter the page.
3. Arm the selected zone.
Note
● Zones are configurable on the arming mode page.
● Smoke detector zone and gas detector zone will be triggered even if they are disabled.
2.3 Password Settings
2.3.1 Modify Admin Password

You can reset admin password via reserved email or security questions.
If you only set the email address or security questions, the admin password can be reset via the
method you choose by default.
If you set both the email address and security questions, you can choose either method to reset
the admin password.
Change by Email
You can change admin password via email.
Before You Start
● The function of the device varies according to different models. Refers to the actual device for
detailed information.
● You need to set a reserved email address at the wizard or tap Settings → → Configuration →
→ Security Settings → Email Address to set or change the reserved email address.
Note
Admin password is required to enter the configuration page.
Steps
1. Tap Settings → → Configuration .
2. Tap Forgot Password at the pop up window.
3. Change your admin password via reserved email address.
Note
Make sure the device has added to the Hik-Connect account.
1) Download Hik-Connect app.
2) Go to More → Reset Device Password .
3) Scan the QR code on the device and a verification code will be popped up.
4) Enter the verification code on the device page.
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5) Tap OK.
4. Create a new password and confirm it.
5. Tap OK.
Change by Security Question

You can change admin password via security questions.
Before You Start
You need to security questions at the wizard or tap Settings → → Configuration → →
Security Settings → Security Question to set or change the answers to the questions.
Note
Steps
1. Tap Settings → → Configuration .
2. Tap Forgot Password at the pop up window.
3. Answer the security questions.
4. Tap OK.
2.3.2 Modify Arm/Disarm Password

You can create and edit the arm/disarm password of the indoor station.
Steps
1. Tap Settings → → Password to enter the settings page.
2. Tap Arm/Disarm Password. Create the indoor station's arm/disarm password. You should enter
the arm/disarm password to enable or disable the function.
3. When you slide to disable Scene Password, there is no needs to enter password during scene
mode switching.
2.3.3 Modify Unlock/Duress Code

You can create and edit the duress code and unlock password of the indoor station.
Steps
2. Tap → Password to enter the password settings page.
3. Tap Unlock Password or Duress Code to pop up the password settings dialog box.
Unlock Password
Create the indoor station's unlock password. If the device has connected to a lock, enter the
password to unlock.
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Duress Code
When you are hijacked and forced to open the door, you can enter the duress code. An alarm
will be triggered to notify the management center secretly.
Note
The duress code and the unlock password cannot be the same.
2.3.4 Modify SIP Password

You can change the SIP password.
Steps
2. Tap → SIP Settings to enter the page.
3. Tap Registration Password to pop up the SIP registration password settings dialog box.
2.4 Synchronize Time

Steps
1. Tap Settings → → Time and Date to enter the time synchronization page.
2. Tap Date Format and Time Format to set the time format.
3. Optional: Tap Time to set time manually.
4. Tap Sync Time.
21
Figure 2-19 Time Synchronization

1) Select the Time Zone.
2) Enable Enable NTP.
3) Set the synchronizing interval, enter the IP address/domain of NTP server and port No.
Note
● The default unit of synchronizing interval is minute.
● The time zone can be configured as well if the NTP is not enabled.
2.5 Sound Settings

Set the ringtone sound, the volume, and the auto answer.
2.5.1 Call Settings

You can set the ringtone, ring duration, call forwarding time on call settings page.
Steps
1. Tap Settings → to enter the call settings page.
22
Figure 2-20 Call Settings

2. Set corresponding parameters.
Ringtone
There are 3 ringtones by default, and you can custom and import at most 4 ringtones via
Batch Configuration Tool or iVMS-4200 Client Software.
Ringtone Duration: The maximum duration of indoor station when it is called without being
accepted. Ringtone duration ranges from 30 s to 60 s.
Calling Duration
The call will end automatically when the actual calling duration is longer than the configured
one. Calling duration ranges from 30 s to 60 s.
Call Forwarding Duration
The ring duration limit beyond which the call is automatically forwarded to the mobile phone
designated by the resident. Call forwarding ranges from 0 s to 20 s.
Other Settings
You can set the Do Not Disturb and Auto-answer functions.
Auto-answer
Enable Auto-answer. After enabling, the call from door station/villa door station will be
answered by the indoor station automatically. The caller from door station/villa door
station can leave voice messages. After the message is left, you can check it from Message
on the main page of the device.
23
Figure 2-21 Main Page
Note
Before enabling Auto-answer, the function of Leave Message needs to be enabled. Tap
Settings → → to enter the shortcut settings page. Eanble Leave Message and go back to
calling settings page to enable Auto-answer.
Do Not Disturb Device
Select All and all devices will not disturb this device. Select Indoor Station and all indoor
station will not disturb this device.
Do Not Disturb
Set the do not disturb schedule. Select Close and the do not disturb function will not be
enabled. Select All Day and this device will not be disturbed all day. Select Schedule and
you can set the do not disturb time duration. Within the configured time, this device will
not be disturbed.
Note
Indoor extension does not support the ring duration settings, call forwarding settings, or auto-
answer function.
2.5.2 Volume Settings

Set the microphone volume, prompt sound volume, call volume, and enable touch sound.
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Steps
1. Tap Settings → → Volume Settings to enter the volume settings page.
Figure 2-22 Volume Settings Page

2. Set the microphone volume, prompt sound volume, and the call volume of the indoor station.
Set the microphone volume and speaker volume for analog doorphone.
3. Optional: Enable Touch Sound to turn on the sound when you touch device screen.
2.6 Link to the Mobile Client

Before You Start
Note
The function of the device varies according to different models. Refers to the actual device for
Steps
1. Tap Settings → → Configuration → → Hik-Connect Service Settings to enter the settings
page.
Note
2. Enable Enable Hik-Connect Service.
25
Figure 2-23 Enable Guarding Vision Service

3. Edit LBS server and Verification Code.
Note
Verification code is used to add the device to mobile client.
4. Optional: Scan the QR code on the screen.
Note
● Scan the left QR code on the screen to access Hik-Connect.
● Scan the right QR code on the screen to add the device to the mobile client.
2.7 System Settings
2.7.1 General Settings

You can format or install TF card, clean the screen, set system language and adjust the screen
brightness on this page.
Tap Settings → to enter the general settings page.
26
Figure 2-24 General Settings Page

Password
You can manage your arm/disarm password and scene password. For details, see Modify Arm/
Disarm Password
Time and Date
You can set the displayed time and date format, current time. You can also tap Sync Time and
enable NTP to synchronize the device time.
Note
● Make sure your device is connected with the network or the NTP function will not available.
● For details, see Synchronize Time .
System Language
Tap System Language to change the system language.
Note
The indoor station supports 11 languages.
Brightness Adjustment
Tap + or - to adjust the screen brightness.
Clean Screen
Enable Clear Screen and the screen will be locked for 30s. And you can clear the screen within
the time duration.
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Note
● After enabling Clear Screen function, press and hold the Unlock key to exit the clear screen
mode.
● The device without unlock key will exit the clear screen mode automatically when the time is
out.
TF Card
Tap TF Card to view the TF card and you can also format the TF card.
2.7.2 Maintenance
You can restore the device, upgrade system, unlink app account, set wizard, and configure security
settings on the system maintenance page.
Tap Settings → → Configuration → to enter the system maintenance page.
Note
Restore Default Settings
Tap Restore Default Settings to restore the default settings and reboot the system.
Restore All
Tap Restore All to restore all parameters and reboot the system.
Upgrade
Tap Upgrade to get the upgrade package online.
Unlink APP Account
Tap Unlink APP Account to unlink the Hik-Connect account from the platform.
Note
The function of the device varies according to different models. Refers to the actual device for
Wizard
Tap Wizard and set the language, password reset method, network parameters, indoor station
parameters, platform service, and related device. For details, refer to Quick Operation .
Security Settings
Tap Security Settings and set the email address or security questions for password reset.
28
2.7.3 Preference
You can configure zone settings, scene settings and shortcut settings on the preference page.
Tap Settings → to enter the preference page.
Zone Settings
Note
Only when enable Alarm in the shortcut settings, can the Zone Settings displayed on the
Preference page.
Set the zone parameters. For details, see Zone Settings .

Scene Settings
Note
Only when enable Alarm in the shortcut settings, can the Scene Settings displayed on the
Preference page.
Set the scene parameters, including the stay mode, the away mode, the sleeping mode, or
customize the scene. For details, see Arming Mode Settings .
Shortcut Settings
Enable call elevator, alarm, call management center, leave message or snapshot and the icon
will be displayed on the home page.
You can set the leave message time and snapshot time if the two functions are enabled.
2.8 Output Settings

You can set and control the connected output devices via the output settings page. You can change
the relay' name, and open duration. You can also set to display the relay button on the main page
or not.
Steps
1. Tap Settings → → Output Settings .
Note
● Supports up to 2 relays.
● If no relays displayed on the page, the device may not support the function.
2. Select a relay and set the parameters.

Name
You can change the relay's name.
29
Note
1 to 32 characters are allowed. Supports uppercase letters, lowercase letters, numerics, and
special characters.
Remain Open
Enable the function, the relay remains open.
Disabled the function, and you can set the remain open duration.
Note
● By default, the function is disabled.
● 1 to 180 s are available to set.
Hide on Main Page

Enable the function and the relay button will be displayed on the main page. You can control
the relay status manually on the main page.
Disabled the function and the relay button will no be displayed on the main page.
2.9 Device Information

View the device information, including the version, model, serial No. and open source disclaimer.
Steps
1. Tap Settings → → Device Information to enter the Device Information page.
2. View the device version, model, and serial No.
3. Optional: Tap Open Source Disclaimer to view the OSS statement.
30
Chapter 3 Remote Operation via the Client Software

The Video Intercom module provides remote control and configuration on video intercom products
via the iVMS-4200 client software.
3.1 Activate via iVMS-4200 Client Software

You can only configure and operate the indoor station after creating a password for the device
activation.
Before You Start
Default parameters of indoor station are as follows:
● Default IP Address: 192.0.0.64.
● Default Port No.: 8000.
● Default User Name: admin.
Steps
1. Run the client software, enter Device Management, check the Online Device area.
2. Select an inactivated device and click the Activate.
3. Create a password, and confirm the password.
Note
We highly recommend you to create a strong password of your own choosing (using a minimum
of 8 characters, including at least three kinds of following categories: upper case letters, lower
case letters, numbers, and special characters) in order to increase the security of your product.
And we recommend you change your password regularly, especially in the high security system,
changing the password monthly or weekly can better protect your product.
4. Click OK to activate the device.
3.2 Device Management

Device management includes device activation, adding device, editing device, and deleting device,
and so on.
After running the iVMS-4200, video intercom devices should be added to the client software for
remote configuration and management.
31
3.2.1 Add Video Intercom Devices

Steps
Note
● You can add at most 512 indoor stations and main stations in total to the client, and add at most
16 door stations to the client.
● For video intercom devices, you are required to create the password to activate them before
they can be added to the software and work properly.
● You can add online video intercom devices, and add them manually. Here take adding online
video intercom devices as example.
1. Click Maintenance and Management → Device Management to enter the device management
page.
2. Click the Device tap.
3. Click Add to add the device to the client.
32
Figure 3-1 Add the Device

4. Optional: Click Online Device, the active online devices in the same local subnet with the client
software will be displayed on the Online Device area.
33
Note
To add online devices to the software, you are required to change the device IP address to the
same subnet with your computer first.
1) You can click Refresh Every 60s to refresh the information of the online devices.
2) Select the devices to be added from the list.
3) Click Add to Client to add the device to the client.
5. Input the required information.
Nickname
Edit a name for the device as you want.
Address
Input the device's IP address. The IP address of the device is obtained automatically in this
adding mode.
Port
Input the device port No. The default value is 8000.
User Name
Input the device user name. By default, the user name is admin.
Password
Input the device password.
6. Optional: You can check the checkbox Export to Group to create a group by the device name. All
the channels of the device will be imported to the corresponding group by default.
The client also provides a method to add the offline devices. Check the checkbox Add Offline
Device, input the required information and the device channel number and alarm input number,
and then click Add. When the offline device comes online, the software will connect it
automatically.
Note
● Add Multiple Online Devices: If you want to add multiple online devices to the client software,
click and hold Ctrl key to select multiple devices, and click Add to Client to open the device
adding dialog box. In the pop-up message box, enter the user name and password for the
devices to be added.
● Add All the Online Devices: If you want to add all the online devices to the client software,
click Add All and click OK in the pop-up message box. Then enter the user name and password
for the devices to be added.
3.2.2 Modify Network Information

Select the device from the device list, click , and then you can modify the network information
of the selected device.
34
Note
You should enter the admin password of the device in the Password field of the pop-up window to
modify the parameters.
3.3 System Configuration

You can configure the video intercom parameters accordingly.
Steps
1. Click Maintenance and Management → System Configuration → ACS & Video Intercom to
enter the system configuration page.
2. Enter the required information.
Ringtone
Click ... and select the audio file from the local path for the ringtone of indoor station.
Optionally, you can click for a testing of the audio file.
Ringtone Duration
Enter ringtone duration, ranging from 15 seconds to 60 seconds.
Max. Speaking Duration with Indoor Station
Enter the maximum duration of speaking with the indoor station, ranging from 120 seconds
to 600 seconds.
Max. Speaking Duration with Door Station
Enter the maximum duration of speaking with the door station, ranging from 90 seconds to
120 seconds.
Max. Speaking Duration with Access Control Device
Enter the maximum duration of speaking with the access control device, ranging from 90
seconds to 120 seconds.
3. Click Save to enable the settings.
4. Optional: Click Default to restore the default parameters.
3.4 Remote Configuration

In the device list area, select a device and click to enter the remote configuration page.
3.4.1 System
Click System on the remote configuration page to display the device information: Device
Information, General, Time, System Maintenance, User, RS-485, and Security.
35
Device Information
Click Device Information to enter device basic information page. You can view basic information
(the device type, and serial No.), and version information of the device.
Figure 3-2 Device Information
General
Click General to enter device general parameters settings page. You can view and edit the device
name and device ID, and select overwrite record file.
Figure 3-3 General
Time
Click Time to enter the device time settings page.
36
Figure 3-4 Time Settings Page

Select Time Zone, Enable NTP, Enable DST, or SDK Synchronization. Click Save to save the time
settings.
● Time Zone: Select a time zone from the drop-down list menu.
● NTP: Click Enable NTP, and enter the server address, NTP port, and synchronization interval.
Note
The default port No. is 123.
● DST: Click Enable DST, and set the start time, end time, and bias.
● SDK Synchronization: Click Synchronization, and the system will synchronize the data to the SDK.
System Maintenance
Click System Maintenance to enter the page.
37
Figure 3-5 System Maintenance

● Reboot: Click Reboot and the system reboot dialog box pops up. Click Yes to reboot the system.
● Restore Default Settings: Click Restore Default Settings to restore the default parameters. All
default settings, excluding network parameters, will be restored.
● Restore All: Click Restore All to restore all parameters of device and reset the device to inactive
status.
Note
all default settings, including network parameters, will be restored. The device will be reset to
inactivated status.
● Import Configuration File: Click Import Configuration File and the import file window pops up.
Select the path of remote configuration files. Click Open to import the remote configuration file.
The configuration file is imported and the device will reboot automatically.
● Export Configuration File: Click Export Configuration File and the export file window pops up.
Select the saving path of remote configuration files and click Save to export the configuration
file.
● Remote Upgrade: Click ... to select the upgrade file and click Upgrade to remote upgrade the
device. The process of remote upgrade will be displayed in the process bar.
● Language: Select a language, and click Save to change the device system language.
38
Note
○ The device supports 19 languages: English, French, Brazilian Portuguese, Spanish, Russian,
German, Italian, Polish, Arabic, Turkish, Vietnamese, Ukrainian, Hungarian, Dutch, Romanian,
Czech, Bulgarian, Croatian, Serbian.
○ Rebooting the device is required after you change the system language.
User
Click User to enter the user information editing page.
Select the user to edit and click Edit to enter the user parameter page.
Figure 3-6 User Page
Note
● The new password and confirm password should be identical.
● After editing the password of device, click refresh button from the device list, the added device
will not be there. You should add the device again with new password to operate the remote
configuration.
39
RS-485
Click RS485 to enter the RS-485 settings page. You can view and edit the RS-485 parameters of the
device.
Figure 3-7 RS-485 Settings
Note
For indoor station and main station, there are 3 choices for the working mode: transparent
channel, disable, and custom.
Security
Click Security to enter the page. You can enable SSH or enable HTTPS on this page.
Click Save after configuration.
40
Figure 3-8 Security
3.4.2 Video Intercom

Click Video Intercom on the remote configuration page to enter the video intercom parameters
settings: Time Parameters, Password, Zone Configuration, IP Camera Information, Volume Input
and Output Configuration, Ring, Arming Information, Calling Linkage, Relay, and SIP No.
Time Parameters
Steps
1. Click Time Parameters to enter time parameters settings page.
41
Figure 3-9 Time Parameters

2. Configure the calling duration, live view duration, call forwarding time, and the ringtone
duration.
3. Click Save.
Note
● Calling duration is the maximum duration of indoor station when it is called without being
received. The range of maximum ring duration varies from 30s to 60s.
● Live view duration is the maximum time of playing live view of the indoor station. The range of
maximum live view time varies from 10s to 60s.
● Call forwarding refers to the ring duration limit beyond which the call is automatically
forwarded to the mobile phone designated by the resident. The range of call forwarding time
varies from 0s to 20s.
● For indoor extension, it only requires setting the maximum live view time.
Permission Password
Click Permission Password to enter password changing page.
Select password type. Create a new password and confirm it.
Click Save to complete the settings.
42
Figure 3-10 Permission Password
Note
For indoor station, you can enter the old password and new password to change the arm/disarm
password.
Zone Alarm
Steps
1. Click Zone Alarm to enter the zone settings page.
43
Figure 3-11 Zone Alarm

2. Select Area No.
3. Select Zone Type from the drop-down list.
4. Select Alarm Type from the drop-down list.
5. Set the NO/NC status.
6. Set Entering Delay and Exiting Delay.
7. Click Save to enable zone settings.
Note
● 7 zone types are supported: Emergency Switch, Door Magnetic Switch, Smoke Detector, Active
IR Detector, Passive IR Detector, Combustible Gas Detector, and DoorBell Switch.
● 3 types of alarm mode are supported: Instant Alarm, 24H Alarm, and Delay Alarm.
● When the zone type is set to be Instant Alarm, only under arming mode, the indoor station
will receive alarm message when the detector is triggered. Under disarming mode, it will not
receive alarm message when the detector is triggered.
44
● When the zone type is set to be 24H Alarm, the indoor station will receive alarm message
when the detector is triggered no matter it is under arming mode or disarming mode.
● When the zone type is set to be Delay Alarm, only under arming mode, the indoor station will
receive alarm message when the detector is triggered. Under disarming mode, it will not
receive alarm message when the detector is triggered.
● After setting enter delay time, if OK is pressed within the enter delay time after the alarm, the
alarm event will not be uploaded to the management center; if OK is not pressed within the
enter delay time after the alarm, the alarm event will be uploaded to the management center.
● The exit delay is the time between you enable the arming mode and the arming takes effect.
Network Camera Information

You can add, delete and edit cameras that can be added to the video intercom products, with two
ways of getting stream: direct or URL. By exporting and importing the added device information,
you can edit added devices parameters in batch.
Add Camera
Steps
1. Click IP Camera Information to enter IP camera information page.
Figure 3-12 IP Camera Information

2. Click Add to pop up the device adding dialog box.
3. Enter corresponding information (device name, IP address, port No., user name, password, etc.),
and click OK.
Note
Indoor extension does not support this function.
Export and Import Added Device Information

Steps
1. Click Export to export the added device information file.
2. Edit parameters of added devices in batch in the exported file.
3. Click Import to pop up importing box, and open the edited added device information file.
45
Figure 3-13 Import Added Device Information
Volume Input and Output

Steps
1. Click Volume Input/Output to enter the configuring the volume input or output page.
46
Figure 3-14 Volume Input or Output

2. Slide the slider to adjust the input volume, output volume and speak volume.
Ring Import
Steps
1. Click Ring Import to enter the ring configuration page.
Figure 3-15 Ring Import

2. Click + to add the ring, and click x to delete the imported ring.
47
Note
● The ring to be imported should be in the wav format, and the size of the ring cannot be larger
than 300k.
● Up to 4 rings can be added.
Arming Information
Click Arming Information to enter the configuring arming informaton page and view the arming
information.
Figure 3-16 Arming Information

Click Refresh to refresh the arming information.
Relay
Some indoor station devices support this function.
Click Relay to enter the set relay parameters page.
Select a relay and click " " and set the relay name and output delay time. Click Save to enable
the settings.
Click Copy to..., and select a relay you want to copy to. Click Save to enable the settings.
SIP No. Settings

Steps
1. Click SIP No. Settings to enter the settings page.
48
Figure 3-17 Extension Settings

2. Click Add.
49
Figure 3-18 Add SIP Info

3. Select Device Type as Indoor Extension.
50
4. Enter the required information.

Serial No.
Enter the device's serial No.. The serial No. is on the rear panel of the device (A fixed-length
number with 9 digits).
IP Address
Enter the device's IP address.
Gateway
Enter the device's gateway.
Subnet Mask
Enter the device's subnet mask.
Password
Enter the device password, ranging from 8 to 16 characters in length.
No.
Enter the device No., ranging from 1 to 5.
6. Set SIP information.
Click Configure Configure serial No., IP address, gateway, subnet mask, password and No. of
the device.
Click Delete Delete the SIP Number.
Click Clear Clear all SIP numbers.
Click Refresh Refresh SIP Information.
3.4.3 Network
Local Network Configuration

Steps
1. Click Local Network Configuration to enter the configuring the local network parameters page.
51
Figure 3-19 Local Network Configuration

2. Enter the Local IP Address, IP Address Subnet Mask, Gateway, Port No. and HTTP Port No.
Note
● The default port No. is 8000.
● After editing the local network parameters of device, you should add the devices to the device
list again.
SIP Server Configuration

Steps
1. Click SIP Server Configuration to enter the configuring the SIP parameters page.
52
Figure 3-20 SIP Server Configuration

2. Click Enable.
3. Set the parameters according to your needs.
Note
● Up to 32 characters are allowed in the Register User Name field.
● Registration password should be 1 to 16 characters in length.
● Up to 32 characters are allowed in the Number field.
● The device location should contain 1 to 32 characters.
● The registration period should be between 15 minutes to 99 minutes.
DNS Settings
The indoor station supports 2 DNS address.
Click Advanced Settings to enter DNS address settings page.
Edit the IP address and click Save.
53
Figure 3-21 DNS Settings
Configure Mobile Client Connection

Configure Hik-Connect server parameters before viewing videos via mobile client.
Before You Start
Make sure the indoor station connects to the network.
Steps
1. Click Hik-Connect to enter the configuring the settings page.
2. Enable Enable Hik-Connect.
Note
● To enable Hik-Connect service, you need to create a verification code or change the
verification code.
● The verification code should be 6 to 12 letters or numbers, case sensitive. You are
recommended to use a combination of no less than 8 letters or numbers.

3. Enter the Verification Code and confirm the verification code.
4. Click OK.
5. Enable Custom and edit Service Address.
6. If you forget the verification code, you can enable View.
8. Optional: Click Refresh to refresh the settings.
Group Network Settings

Click Group Network Settings to enter the group network settings page.
54
Figure 3-22 Group Network Settings
Device No. Settings

Select the device type from the drop-down list, and set the corresponding information.
Note
● Device type can be set as indoor station or indoor extension.
● When you select indoor extension as device type, the device No. can be set from 1 to 5.
Click Save to enable the settings.

Linked Device Network Settings
Enter Registration Password and set the corresponding information.
Note
● D series refers to door station, and V series refers to villa door station.
● Registration password is the password of the SIP server.
3.5 Person Management

You can add, edit, and delete the organization and person in Person Management module.
Organization and person management is necessary for the video intercom function.
On the main page, click Person to enter the page.
55
Figure 3-23 Personal Management Application

The page is divided into two parts: Organization Management and Person Management.
Organization Management You can add, edit, or delete the organization as

desired.
Person Management After adding the organization, you can add the
person to the organization and issue card to
persons for further management.
3.5.1 Organization Management

On the main page of the Client Software, click Person to enter the configuration page.
Add Organization
Steps
1. In the organization list on the left, click +Add.
2. Input the organization name as desired.
3. You can add multiple levels of organizations according to the actual needs.
1) You can add multiple levels of organizations according to the actual needs.
2) Then the added organization will be the sub-organization of the upper-level organization.
56
Note
Up to 10 levels of organizations can be created.
Modify and Delete Organization

You can select the added organization and click to modify its name.
You can select an organization, and click X button to delete it.
Note
● The lower-level organizations will be deleted as well if you delete an organization.
● Make sure there is no person added under the organization, or the organization cannot be
deleted.
3.5.2 Person Management

After adding the organization, you can add person to the organization and manage the added
person such as issuing cards in batch, importing and exporting person's information in batch, etc.
Note
Up to 10,000 persons or cards can be added.
Add Person
Person information is necessary for the video intercom system. And when you set linked device for
the person, the intercom between intercom devices can be realized.
Steps
1. Select an organization in the organization list and click +Add on the person panel to pop up the
adding person dialog.
Note
The Person ID will be generated automatically and is editable.
2. Set basic person information.
1) Enter basic information: name, tel, birthday details, effective period and email address.
2) Optional: Click Add Face to upload the photo.
Note
The picture should be in *.jpg format.
Click Upload Select the person picture from the local PC to upload it to the
client.
57
Click Take Phone Take the person's photo with the PC camera.
Click Remote Collection Take the person's photo with the collection device.
3. Issue the card for the person.
1) Click Credential → Card .
2) Click + to pop up the Add Card dialog.
3) Select Normal Card as Card Type.
4) Enter the Card No.
5) Click Read and the card(s) will be issued to the person.
4. Add fingerprints to the person.
1) Click Credential → Fingerprint .
2) Click + to pop up the Add Fingerprint dialog.
3) Select Collection Mode.
4) Select Fingerprint Recorder or Device.
5) Click Start to collect the fingerprint.
6) Click Add.
Import and Export Person Information

The person information can be imported and exported in batch.
Steps
1. Exporting Person: You can export the added persons' information in Excel format to the local PC.
1) After adding the person, you can click Export Person to pop up the following dialog.
2) Click ... to select the path of saving the exported Excel file.
3) Check the checkboxes to select the person information to export.
4) Click OK to start exporting.
2. Importing Person: You can import the Excel file with persons information in batch from the local
PC.
1) Click Import Person.
2) You can click Download Template for Importing Person to download the template first.
3) Input the person information to the downloaded template.
4) Click ... to select the Excel file with person information.
5) Click OK to start importing.
Get Person Information from Device

If the added device has been configured with person information (including person details,
fingerprint, issued card information), you can get the person information from the device and
import to the client for further operation.
58
Steps
Note
This function is only supported by the device the connection mothod of which is TCP/IP when
adding the device.
1. In the organization list on the left, select an organization to import the persons.
2. Click Get from Device to pop up the dialog box.
3. The added device will be displayed.
4. Click to select the device and then click Get to start getting the person information from the
device.
Note
● The person information, including person details, person's fingerprint information (if
configured), and the linked card (if configured), will be imported to the selected organization.
● If the person name stored in the device is empty, the person name will be filled with the
issued card No. after importing to the client.
Modify and Delete Person

Select the person and click Edit to open the editing person dialog.
To delete the person, select a person and click Delete to delete it.
Note
If a card is issued to the current person, the linkage will be invalid after the person is deleted.
Change Person to Other Organization

You can move the person to another organization if needed.
Steps
1. Select the person in the list and click Change Organization.
2. Select the organization to move the person to.
3. Click OK to save the settings.
59
Appendix A. Communication Matrix and Device

Command
Communication Matrix
Scan the following QR code to get the device communication matrix.
Note that the matrix contains all communication ports of Hikvision access control and video
intercom devices.
Figure A-1 QR Code of Communication Matrix
Device Command
Scan the following QR code to get the device common serial port commands.
Note that the command list contains all commonly used serial ports commands for all Hikvision
access control and video intercom devices.
Figure A-2 Device Command
60
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About this Manual

DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR

Indicates a potentially hazardous situation which, if not avoided, could

2006/66/EC (battery directive): This product contains a battery that cannot be

Industry Canada ICES-003 Compliance

Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner

2.8 Output Settings .................................................................................................................... 29

Chapter 1 About this Manual

Chapter 2 Local Operation

2.1 Quick Operation

Figure 2-1 Language Settings

Figure 2-2 Password Reset Methods

Figure 2-3 Network Parameters

4. Configure the indoor station.

Figure 2-4 Indoor Station Settings

Figure 2-5 Wi-Fi

Figure 2-6 Time Settings

Figure 2-7 Hik-Connect Service Settings

Figure 2-8 Related Device

Figure 2-9 Related Device

2.2 Basic Settings

2.2.1 Set Indoor Station Network Parameters

Figure 2-10 Network Information

2.2.2 Connect to Wi-Fi

Figure 2-11 Wi-Fi Settings

2.2.3 Set Linked Device IP

1. Tap Settings → → Configuration → to enter the device management page.

Figure 2-13 Device Information

2.2.4 Set Local Information

Figure 2-14 Set Indoor Station No.

Live View Duration

2.2.5 Analog Doorphone Settings

Figure 2-15 Analog Doorphone

2.2.6 Add Camera

2.2.7 SIP Settings

Figure 2-16 SIP Settings

Figure 2-17 VOIP Account Settings

2.2.8 Zone and Alarm Settings

Figure 2-18 Zone Settings

Arming Mode Settings

2.3 Password Settings

2.3.1 Modify Admin Password

Change by Security Question

2.3.2 Modify Arm/Disarm Password

2.3.3 Modify Unlock/Duress Code

2.3.4 Modify SIP Password

2.4 Synchronize Time

Figure 2-19 Time Synchronization

2.5 Sound Settings

2.5.1 Call Settings

Figure 2-20 Call Settings

Figure 2-21 Main Page

2.5.2 Volume Settings

Figure 2-22 Volume Settings Page

2.6 Link to the Mobile Client

Figure 2-23 Enable Guarding Vision Service

2.7 System Settings

2.7.1 General Settings