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    CompTIA ITF Syllabus

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    MOORTHY R
    CompTIA

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    CompTIA ITF Syllabus

    Uploaded by

    MOORTHY R
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    CompTIA

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    CompTIA_ITF_syllabus

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    CompTIA

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    2 views4 pages

    CompTIA ITF Syllabus

    Uploaded by

    MOORTHY R
    CompTIA

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 4

    COURSE SYLLABUS

    CompTIA Information Technology Fundamentals (ITF+)

    Hello, and welcome!


    Are you intrigued by computers and how they keep us informed and
    connected? Then you are in the right place. This course will give you
    a broad understanding of the information technology (IT) field. It will
    help you decide if a career in IT is right for you. This course assumes
    that you don’t know much about how computers or software work, or
    even how to use them. Some experience with using a keyboard and
    mouse will be helpful but is not essential.

    We invite you to take a minute to learn about the course by reviewing


    the following information. This way, you will be better able to
    understand the expectations of the course. Then you can determine
    how to manage your time and efforts as you navigate through it.

    Dive into this experience and enjoy it.


    We’ll help you every step of the way!
    Course Description and
    Competencies

    What to Expect
    This course and the ITF+ certification are designed as the starting point for a
    career in IT support. Obtaining ITF+ certification will show that you have the
    aptitude to pursue a professional-level certification, such as CompTIA A+. This
    course will benefit you in pursuing a career in supporting desktop personal
    computer users. Such job roles include support engineer, maintenance engineer,
    desktop engineer, computer administrator, or PC support analyst.

    Completing this course will help you acquire the knowledge and skills to set up
    a home computer. You will learn to use it securely and keep it in good working
    order. You will also learn to provide informal PC and simple computer network
    support to your colleagues in a small business.

    This course covers the following competencies:

    1. The learner describes technology systems and their role in


    converting data to organizational knowledge. 1 final course
    assessment
    2. The learner recognizes and describes functions of basic
    computer hardware components.
    1 certificate exam
    3. The learner describes the structure, function, and security
    associated with networks

    4. The learner identifies common software architectures, 4 competency


    development techniques, and the relationship between
    units
    software and its environment.

    5. The learner explains the structure and function of


    databases.

    Your competencies will be assessed by a final course assessment and a certification exam.
    Details for preparing, registering, and completing the exam are in the 5 Steps to Completion unit in
    the Final Steps module at the end of the course. The registration fee for your first attempt to pass
    the exam are included with your WGU Academy enrollment.

    SYLLABUS: COMPTIA ITF+ 2


    Course Outline

    Wondering what will be on the certification exam?


    This course is designed to provide an appropriate level of detail about each exam topic.

    1.0 IT Concepts and Terminology 17% 4.0 Software Development: 12%


    2.0 Infrastructure 22% 5.0 Database Fundamentals: 11%
    3.0 Applications and Software: 18% 6.0 Security 20%

    This course is divided into 23 lessons across five modules, each covering a different subject area.
    The course modules do not map directly to the CompTIA exam domains. Instead, the topics and
    technologies are presented in the order that will make it easiest for you to understand them.

    Module: Upon completion of this module, you will be able to:

    1 Using Computers A. Illustrate the basics of computing and processing.


    B. Manage applications and software.
    C. Explain the troubleshooting methodology.

    2 Using Apps and


    A. Compare and contrast common units of measure and fundamental data
    types and their characteristics.
    Databases B. Explain methods of application architecture and delivery models.
    C. Explain database concepts and the purpose of a database.

    3 Using Computer A. Classify common types of input/output device interfaces.


    B. Given a scenario, set up and install common peripheral devices to a laptop/PC.
    Hardware
    C. Compare and contrast storage types.

    4 Using Networks A. Given a scenario, install, configure and secure a basic wireless network.
    B. Compare and contrast authentication, authorization, accounting,
    and non-repudiation concepts.
    C. Explain business continuity concepts.

    5 Security Concepts A. Summarize confidentiality, integrity, and availability concerns.


    B. Explain common uses of encryption.
    C. Summarize behavioral security concepts.

    SYLLABUS: COMPTIA ITF+ 3


    Technology Requirements

    We want to be sure you have the tools to succeed! Review the Computer System and Technology
    Requirements to learn about the technology you’ll need. If you have questions about your setup, contact
    support@academy.wgu.edu.

    You will need Adobe Acrobat Reader DC. If you haven’t already, download this free software. You may
    encounter an interactive form that contains fields that you can select or fill in. Review how to fill in a PDF form.

    Key Contacts

    Your Fellow Check out the CompTIA ITF+ Lobby in this course site. In this online
    community, you can ask questions and explore ideas. You can connect with
    Learners
    your fellow learners. You will also find helpful videos and exercises. When you
    use this site, you will realize that other learners may have the same questions
    you have. You can all benefit from learning together!

    Tutor.com If you need academic support, don’t hesitate to contact Tutor.com. There,
    you have access to thousands of tutors. And they are available 24/7 from any
    internet-ready device. You can also benefit from instructional videos, study
    tools, and other assistance.

    Technical If you encounter technical issues, be sure to contact the Help Desk.
    Just submit a Support Request for assistance.
    Support

    Program Do you have questions about your account? Student Support has answers.
    They can help with billing, switching courses, and other requests. You can
    Support
    contact them at (888) 320-0540 or support@academy.wgu.edu.

    Accommodations
    WGU provides compliant and accessible learning experiences. If you require accommodation, please
    contact us at the start of the course. You can email StudentAffairs@academy.wgu.edu or call (888)
    320-0540. We are committed to ensuring that all students with disabilities have equal access to WGU’s
    services and materials. We strive to use best practices for accessibility. Our goal is to conform to
    existing U.S. laws. These include the Americans with Disabilities Act and Section 504 and Section 508
    of the Rehabilitation Act. Our learning management system (LMS) platform is Open edX. Open edX’s
    commitment to accessible content is published on their Website Accessibility Policy.

    SYLLABUS: COMPTIA ITF+ 4

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