My Resume
My Resume
My Resume
EDUCATION SKILLS
B-Tech(C.S.E) selling and persuasion skills
Babu Banarasi Das University
06/2019 - 06/2023, Lucknow Relationship Building Excel
Intermediate(ISC Board)
S.K.D Academy ACHIEVEMENTS
04/2018 - 04/2019, Lucknow Certificate of appreciation for being the best
performer in the last quarter of 2023
(07/2022 - 08/2022)
WORK EXPERIENCE Maintained client retention rate of 90% by providing
exceptional service and adress customer needs
Customer service associate
Teleperformance
06/2023 - 06/2024, Gurgaon
Amex insurance LANGUAGES
Tasks Accomplished English Hindi
Generated a total revenue of more than 85 lakhs in the Full Professional Proficiency Full Professional Proficiency
span of 1 year
Collaborated with a team to troubleshoot and resolve
technical issues.
conducted exploratory data analysis on customer
INTERESTS
behavioral data identifying their needs and upsold
Travelling Playing games cricket
higher value products as often as possible
worked on both warm and cold leads
New technology
Contact : Manager - 9811544783